Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Chelmsford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, chelmsford col-narrow-left Client: Burns Sheehan Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Shrewsbury, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, shrewsbury col-narrow-left Client: Burns Sheehan Location: shrewsbury, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, birmingham col-narrow-left Client: Burns Sheehan Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, peterborough col-narrow-left Client: Burns Sheehan Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, swindon, wiltshire col-narrow-left Client: Burns Sheehan Location: swindon, wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, preston, lancashire col-narrow-left Client: Burns Sheehan Location: preston, lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, warrington, cheshire col-narrow-left Client: Burns Sheehan Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer, leeds, west yorkshire col-narrow-left Client: Burns Sheehan Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform More ❯
Wolverhampton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
left Client: Burns Sheehan Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here … at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across … the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform bugs, client issues and More ❯
Colchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Sheehan Location: colchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here … at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across … the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform bugs, client issues and More ❯
Gloucester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Sheehan Location: gloucester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here … at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across … the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform bugs, client issues and More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Hamilton Barnes Associates Limited
centers, they are dedicated to the 5 million customers across the UK who do their banking with it. They are currently searching for a highly motivated and skilled Network SupportEngineer (Automation) to maintain the tooling with the network team and assisting in automating day to day activities. If you would like to learn more about this opportunity … feel free to reach out and apply today! Responsibilities: Configure and maintaining the networks Support network security incidents Automate day to day tasks for the operations team. Experience required: CCNP level of experience - CERT not required Good knowledge of Routing & Switching Strong experience across Python/Ansible Experience with firewalls - (Fortinet preferred) Location: Remote work Occasional Travel - London, Bristol More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Principle
SaaS Software SupportEngineer UI/JavaScript Interested in working with a global tech company who continually is voted as the best place to work. This market leader – whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies is strengthening their Engineering support team. The Role This Support Engineering … role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of the SaaS – this will require you to have exposure to UI development and be a keen JavaScripter. You will troubleshoot technical issues, and find a workaround You will work as part of a highly technical, collaborative, and friendly … work with a global brand name whose tech is changing how companies operate. Your Profile To be successful in this role you need to have A solid background in support – ability to troubleshoot, find workarounds, and support high-end, high-value clients Good exposure to UI development with scripting skills – JavaScript Tech tools & skills such as CSS, Angular More ❯
Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Application SupportEngineer, stoke-on-trent Client: Burns Sheehan Location: stoke-on-trent, United Kingdom Job Category: Other Online job hunting tools - EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Online job hunting tools Responsibilities: Acting as the first point More ❯
Basildon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
IntaPeople
IT Support Operator Short-Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries … documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable working onsite in Cardiff Able to start … at short notice Start ASAP. Apply now if you re at a loose end and have experience in user support, thanks More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
IT Support Operator – Short-Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am–5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you’ll be doing: First point of contact for all IT support queries … documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they’re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable working onsite in Cardiff Able to start … at short notice Start ASAP. Apply now if you’re at a loose end and have experience in user support, thanks More ❯
London, England, United Kingdom Hybrid / WFH Options
CMC Markets
We are looking to hire an End User SupportEngineer on a 12 month Fixed Term Contract. The End User Support department is built around excellence in customer service. Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide … IT support to our internal customer base. It is essential that any successful candidate have experience of this type of working environment. A varied and interesting role responsible for delivering desktop support and other services across CMC’s global business. You will be expected to deal with customers via email, chat, telephone and face to face, assisting the … be willing to get involved in all tasks but will also have senior team members whom you can turn to for assistance. Responsibilities Providing 1st and 2nd line desktop support services to internal customer base Ensure all laptops and desktops are built and ready for deployment at all times Manage the flow of work coming into the team, take More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
Cornucopia IT Resourcing
Application Support Analyst Location: Peterborough (Hybrid Working) Our client, a leading motor insurance company, is looking for an Application Support Analyst to join their IT team. The successful candidate will be responsible for analysing and resolving issues within their application estate, performing root cause analysis, and identifying opportunities for continuous improvement. This role requires excellent analytical skills, experience More ❯
the best place to work. This market leader - whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies, is strengthening their Engineering support team. The Role This Support Engineering role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of … work with a global brand name whose tech is changing how companies operate. Your Profile To be successful in this role you need to have A solid background in support - ability to troubleshoot, find workarounds, and support high-end, high-value clients Good exposure to UI development with scripting skills - JavaScript Tech tools & skills such as CSS, Angular More ❯
London, England, United Kingdom Hybrid / WFH Options
Recurly
offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives. As a Tier 3 Global SupportEngineer, you’ll play a critical role in bridging the gap between world-class customer support and sophisticated software engineering. This is a highly technical role designed … week in our London office space ordinarily Tuesday to Thursday. What You'll Do Own and resolve the most complex technical issues escalated from Tier 1 and Tier 2 Support Investigate and debug software behaviour, including replicating issues and analysing logs or source code where applicable Partner closely with Engineering to triage bugs, improve product quality, and ensure effective … handoff of verified issues Act as a technical subject matter expert for the broader Support organisation, enabling Tier 1 and Tier 2 teams through documentation, mentorship, and enablement Communicate with merchants—both technical and non-technical—in a clear, helpful, and empathetic manner Provide insight and feedback into how Recurly’s support processes, tools, and knowledge base can More ❯
London, England, United Kingdom Hybrid / WFH Options
Sportserve
consultancy contracts all over the world, making us the true global employer of choice. What you'll be getting up to: We are looking to hire a Lead Application SupportEngineer to join our Platform and Infrastructure department. This is a challenging, fast-paced, and exciting environment, with plenty of opportunities to influence the technology area. In this … role, you will lead the Application Support team in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems. Our remit revolves around mitigating incidents, but to succeed you will need to also manage people, create processes, and maintain documentation. Responsibilities Proactively identify any potential issues … and operations teams to adequately prepare for upcoming releases. Arrange on-call rotation schedules and shift patterns. Mentor and line manage colleagues. Participate in the hiring process for Application Support Engineers. Participate in on-call rotation. Requirements: Strong verbal, written, and interpersonal communication skills. Experience in supporting large-scale applications and systems. Solid debugging and troubleshooting skills including analyzing More ❯
customers, aim higher every day, and always collaborate with a sense of fun, ownership, and care. All roles at bunny.net are fully remote.Work from wherever you hop best. CDN SupportEngineer II As a CDN SupportEngineer II, you'll play a critical hands-on role in supporting customers across our blazing-fast global network, built … with over 150 Tbps of capacity and 119+ edge locations worldwide. At bunny.net , support engineers encounter one-of-a-kind and demanding situations daily, as each support request is distinct. This role is ideal for someone familiar with bunny.net 's offerings or who has worked in a similar CDN, networking, or edge computing environment. You'll help solve … . Working hours: Fixed shift: 4 a.m. - 12 p.m. UTC (Ideally, this aligns with your daytime hours, but night owls are welcome too.) What will you do? Handle technical support requests from customers and internal teams through Zendesk and quickly and deliver effective resolutions. Troubleshoot a wide range of application-layer networking problems commonly seen in CDN environments.This includes More ❯
The Impact You'll Make As a Global Product SupportEngineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction … required to properly coordinate activities with supervisors and customers. Assist in the planning, management, and execution of projects of a limited scope and duration Providing high-quality on-site support for repair and maintenance service of complex electro-mechanical systems. Assists with the full installation and relocation processes, including system start-up services Profil Technical education in electronics, engineering … potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability More ❯