26 to 50 of 61 Incident Management Jobs in Yorkshire

variety of applications: Bug fixes and feature enhancements, Patching and package upgrades, Secret rotations, certificate renewals and infrastructure upgrades Contribute to the management and resolution of complex L2/L3 incidents Conduct root cause analysis and post-incident investigations Maintain and update runbooks and operational documentation Participate … call rota, including out-of-hours incident response Mentor mid-level and associate engineers within the team Must-Haves Working knowledge of at least one of Java, Python, NodeJS, or C# Strong hands-on Azure experience Experience with infrastructure-as-code technologies such as Terraform Solid understanding of ITIL ...

problem management. Represent the service desk in internal meetings, acting as a key point of contact and building strong working relationships with senior management and colleagues across the business. Develop team capability through training, coaching and wider business awareness, while keeping colleagues informed about upcoming changes and their impact … service improvement. Requirements Essential Experience working within a Managed Services Provider (MSP) or Managed Security Services Provider (MSSP) environment. Proven people or line management experience in a global environment, with strong coaching and leadership capability. Technical experience to at least second-line support level, supported by excellent troubleshooting skills. ...

Statement The post holder will lead and coordinate the Federations corporate governance, data protection, complaints, incidents and consultancy arrangements, while developing and growing ARC management and consultancy services. The role will provide expert advice internally and to external clients, including outsourced data protection, governance, policy development, audits, compliance reviews … translate learning into measurable improvement. The post holder will build trusted external client relationships, identify new opportunities and support sustainable growth of ARC Management and Consultancy portfolio. Key Responsibilities Lead the Corporate Governance and Data Protection Framework, integrating corporate, information, risk, complaints and incident governance. Provide expert governance ...

influential skills to make gradual steps toward a future Head of IT position. The successful candidate will combine strong technical capability with excellent stakeholder management skills, bringing structure, security discipline, and strategic direction to an IT environment that is already functional but continuing to mature. The role will inherit … broader operational standards such as ISO9001. Implement and maintain security controls aligned with recognised frameworks (e.g. ISO27001, Cyber Essentials Plus, NIST). Lead vulnerability management, patching, endpoint protection, SIEM, and threat monitoring activities. Manage identity and access controls, MFA, privileged access, and conditional access policies. Lead incident response ...

resolution working closely with the People Services and Oracle HCM teams to prioritise systems enhancements driven by continuous improvement activity or systems issues. Daily management of the incident management queue addressing incidents through to a successful resolution ensuring timely responses within service levels to customer requests. Support … basic Oracle EBS. Experience Working with large data populations and sensitive people data. Ability to manage own workload and conflicting priorities. Strong stakeholder management and customer service skills. Strong skills in reporting and manipulation of data. What’s in it for you? Competitive salary 25 days annual leave with ...

using Python or other scripting languages. • Contribute to observability and monitoring improvements using modern tools and best practices. • Participate in on-call rotations and incident response processes. Required Skills and Experience: • 5–9 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles. • Strong hands-on experience … . • Proficiency with Terraform and cloud infrastructure automation. • Practical experience with Jenkins and CI/CD pipeline management. • Sound understanding of SRE principles (incident management, blameless postmortems, capacity planning, error budgets, etc.). • Good programming or scripting skills in Python (preferred) or similar languages. • Strong analytical, troubleshooting ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

storage, security and container services, with hands-on experience in Terraform/OpenTofu, Terragrunt, and Kubernetes, including multi-account EKS cluster and add-on management, controllers, CRDs and wider ecosystem toolingProven experience designing and maintaining CI/CD pipelines using GitLab CI, GitHub Actions and ArgoCD/FluxCD, with … Excellence you'll be skilled in observability and monitoring using Splunk, New Relic, Prometheus and Grafana to build reusable dashboards and alerts, complemented by incident management, on-call support and system reliability experienceExperienced working in agile environments with expert communication skills and iterative delivery practices, leveraging AI tools ...

fostering a culture of ownership, collaboration, and continuous improvement. You'll also champion operational excellence by improving developer onboarding, enhancing monitoring and observability, supporting incident management and root cause analysis, and driving improvements in reliability, productivity, and delivery velocity. Alongside this, you'll work with stakeholders across ...

release pipelines. Experience with scripting and programming (.NET preferred; familiarity with Go, Python, PowerShell beneficial). Knowledge of observability tooling, chaos testing, and incident management. Strong analytical and problem‐solving abilities, with the capability to closely collaborate with engineering teams. Highly outcome‐oriented, pragmatic, and capable of balancing quality ...

Headquartered in Leeds and part of the global Simpro Group network, our platform connects jobs, people, and performance across plumbing, HVAC, fire & security, facilities management, electrical contracting, and more.Trusted by over 2,200 high-growth businesses, we've processed billions in invoiced work and scheduled tens of millions … Expertise in bridging legacy monoliths (.NET 4.6.2, WebForms, jQuery) with modern architecture (C# .NET 8, Micro-frontends, Microservices on AWS EKS).Full-Stack Platform Management: Ability to lead diverse development streams across Web (React, WebForms), Mobile (iOS/Swift, Android/Kotlin, Kotlin Multiplatform), and Backend systems.Cloud & DevOps Leadership ...

Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics 365 and Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform is a central enabler of Skipton’s purpose and transformation goals, powering journeys … Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful interactions ...

pipelines to enable frequent, automated and reliable software delivery.Improve platform reliability through observability, monitoring, automated testing and disaster recovery practices.Support production systems, participate in incident response and contribute to continuous service improvements.Collaborate with engineers, architects and stakeholders to deliver scalable platform solutions that meet business needs.Contribute to platform standards … Terraform.Knowledge of CI/CD technologies, GitLab CI, GitHub Actions, ArgoCD and modern software delivery practices.Familiarity with observability, security and operational excellence, including monitoring, incident management and platform reliability.Experience working in agile environments with a passion for automation, continuous learning and emerging technologies, including AI-powered engineering tools.What ...

users, personas, journeys, and commercial goals. Own and continuously refine the product backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies … planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

services such as EC2, S3 and Lambda, alongside Kubernetes, to deliver modern cloud-native solutions. Ensure application availability, performance and resilience through proactive monitoring, incident management and disaster recovery planning. Create clear technical documentation and provide guidance to development teams, helping drive best practices and continuous improvement. What ...

services such as EC2, S3 and Lambda, alongside Kubernetes, to deliver modern cloud-native solutions. Ensure application availability, performance and resilience through proactive monitoring, incident management and disaster recovery planning. Create clear technical documentation and provide guidance to development teams, helping drive best practices and continuous improvement. What ...

improvements across platform reliability, automation and infrastructure as code. Implement and improve CI/CD practices across the engineering environment. Enhance monitoring, observability and incident management. Improve cloud performance, resilience and operational efficiency. Work closely with engineering, architecture and delivery teams. Mentor and support engineers, promoting strong ...

behaviours, while deliberately and consistently driving high performance as you coach and nurture talent. With practical, hands on expertise in Dynatrace, you'll drive incident management providing leadership and communication to resolution. What will you bring to the role? Strong, visible people leader who role models, cares, connects … role, leading alerts and monitoring for several services, using Dynatrace. Experience in deploying, monitoring and troubleshooting large scale distributed and cloud solutions. ITIL Service Management Framework within complex IT environments. Self starter, with strong stakeholder management skills and the ability to influence at all levels. In return ...

with document databases, ideally MongoDB A track record of leading technical delivery in a build-and-run model Experience mentoring other engineers Experience with incident management Experience in a regulated industry, ideally financial services or FinTech Also important: Solid experience designing, building, and running high-quality workflow APIs ...

data protection activities Monitor compliance training and follow up on completion gaps Support supplier due diligence and compliance assessments Produce compliance reports, dashboards and management information Identify gaps in documentation, controls or evidence and drive actions to completion Support compliance activities required to maintain existing NHS contracts and support … maintained DSPT evidence is organised and audit-ready ISO documentation is current, controlled and easily accessible Compliance reporting is consistent, accurate and valued by management Compliance administration is operating effectively with minimal supervision Audit preparation activities are structured, efficient and well organised Essential Experience working in a compliance, governance ...

emphasizes leadership, troubleshooting, and service-improvement initiatives. Experience with ITSM, M365, Windows environments, and Active Directory is required, with a focus on maintaining effective incident management and timely resolution of #J-18808-Ljbffr ...

seeks an IT Service Operations Manager to lead the 24/7 IT Command Centre on site in Leeds, overseeing real‐time service health, incident triage and rapid recovery. You will supervise shift teams, coordinate with partners, and ensure continuous, stable technology services across critical windows including nights … weekends. The role requires proven 24/7 operations leadership, strong incident management, and a deep ITIL 4 background. #J-18808-Ljbffr ...

Command Centre, ensuring real-time health, stability and performance of technology services across shifts, including overnights, weekends and peak trading periods. You will own incident management, major incidents, monitoring, and stakeholder communications, while driving continual improvement and alignment with ITIL 4 practices. #J-18808-Ljbffr ...