BMC Recruitment Group are currently recruiting for a Training & Onboarding Coordinator for their client in Middlesbrough, Teesside , who work with energy, manufacturing and construction clients.You’ll ideally have experience in industrial safety , operations or an engineering background. This will help you to gain a quicker understanding and knowledge of technical terms, which you will then be able to translate in … an efficient manner, guiding customers through a step be step process during the training and onboarding period.You will work alongside the web developer and the Directors will be around to help with training you.You are a confident communicator who is tech-savvy with a wide range of experience in training and onboarding customers or internal staff.To be successful in this … excellent communication skills and will be able to demonstrate strong expertise in delivering effective product demonstrations as well as managing the E-training platform.You will also be responsible for onboarding clients and facilitating the administration process, whilst ensuring the user feels confident using the platform to manage their Safe System of Work (SSOW) process effectively.If you are not a hands More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
smarter software decisions across the business. In this role, youll manage the full software lifecycle, support IT projects, and work closely with stakeholders to optimise our software portfolio. From onboarding new tools and handling renewals, to maintaining governance and supporting audits youll be central to how we manage and improve our software estate. Where you fit in: As our Software … ensure the Software Catalogue reflects current usage and availability. Identify and resolve instances of Shadow IT (unauthorised software usage) to maintain compliance and reduce risk. Lead or support the onboarding of new software outside of formal project structures. Build strong relationships with key stakeholders including Service Owners, Application Support, Technical Support, and Service Managers. Respond to software-related service requests More ❯
The Role As a Web Hosting Engineer, you’ll be part of a collaborative team that values both technical growth and excellent client service. This role would be a great fit if you enjoy solving problems, communicating, and developing technical More ❯
middlesbrough, yorkshire and the humber, united kingdom
HA - Managed Hosting Architects
The Role As a Web Hosting Engineer, you’ll be part of a collaborative team that values both technical growth and excellent client service. This role would be a great fit if you enjoy solving problems, communicating, and developing technical More ❯
users and clients within a follow-the-sun support model. Key Responsibilities Support the implementation and roll-out of new product types within Calypso. Drive systems integration and client onboarding activities. Assist with testing and quality assurance, both internally and with clients. Design and deliver solutions tailored to Derivatives, Pricing, and Collateral operations. Ensure solutions are scalable, maintainable, and add … Collateral Management. Strong communication and organisational skills to interact with business and technical stakeholders. Nice to Have Experience working in banking/financial services environments. Prior exposure to client onboarding and global support models. Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email: psharma@vallumassociates.com More ❯
handsworth, yorkshire and the humber, united kingdom
Vallum Associates
users and clients within a follow-the-sun support model. Key Responsibilities Support the implementation and roll-out of new product types within Calypso. Drive systems integration and client onboarding activities. Assist with testing and quality assurance, both internally and with clients. Design and deliver solutions tailored to Derivatives, Pricing, and Collateral operations. Ensure solutions are scalable, maintainable, and add … Collateral Management. Strong communication and organisational skills to interact with business and technical stakeholders. Nice to Have Experience working in banking/financial services environments. Prior exposure to client onboarding and global support models. Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email: psharma@vallumassociates.com More ❯
join our growing team. This role blends technical skill with strong people skills, helping our customers unlock the full value of our platform. You will be hands-on with onboarding, guiding clients through setup and ensuring they feel supported from day one. You will work directly with customers to design workflows, support integrations and provide clear technical guidance on areas … closely with colleagues across Sales, Product and Engineering, making sure customer feedback is acted upon and solutions are delivered quickly and effectively. Responsibilities include but not limited to: Lead onboarding for new clients, ensuring smooth implementation and adoption. Work with customers to design and optimise workflows tailored to their business. Provide technical support on integrations, including APIs, webhooks, authentication and More ❯
service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident … meetings, and development planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities More ❯
This is a long-term contract position offering flexibility, autonomy, and the chance to represent a well-established international brand. The successful candidate will complete a 3-6 month onboarding period in Leeds (UK) before transitioning to a remote, territory-based position. Key Responsibilities Develop and manage sales across assigned territories within Eastern Europe, Africa, and adjacent regions. Build strong … Strong relationship-building and negotiation skills. Excellent communication and organisational ability; confident managing business remotely. Self-motivated, commercially driven, and comfortable working independently. Willingness to travel internationally and complete onboarding in Leeds for 3-6 months. Aviation or ground-support experience advantageous but not essential. Contract & Compensation Independent contractor arrangement (international model). Annual fee: 32,000- 79,000 GBP More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Fanatics
Fanatics Betting & Gaming (FBG), you are here to join our world-class support team. You will be responsible for end-user hardware and software support. You will assist with onboarding activities like HW/SW configuration and distribution. You will help resolve technical issues and provide technical advisory, ensuring our internal users receive exemplary support and services. You will be … channels (e.g., Slack, Email, Jira, etc.) Ensure trouble tickets are kept up to date as well as provide timely and accurate updates to the reporter. Help maintain and update onboarding documentation and processes for new hires Help ensure that processes used by the service desk team are well-documented and communicated Triage service requests and escalate as necessary with the More ❯
team in a fast-paced environment with a willingness to learn and adapt to the changing needs of the business. The role will have responsibility for all UK IT Onboarding activities including IT integration for new acquisitions and delivering small to medium infrastructure projects. There will be regular requirement to manage external suppliers and internal team members and for daily … maintenance of project documentation. Duties and Responsibilities Management and control of all UK IT Onboarding activities Manage and coordinate key project documentation Assist the Senior IT Project Manager with larger projects and continual improvement of governance structures Manage and coordinate internal and external resources to deliver key projects Coordinate with internal stakeholders Skills Experience of managing IT Infrastructure Projects including More ❯
team in a fast-paced environment with a willingness to learn and adapt to the changing needs of the business. The role will have responsibility for all UK IT Onboarding activities including IT integration for new acquisitions and delivering small to medium infrastructure projects. There will be regular requirement to manage external suppliers and internal team members and for daily … maintenance of project documentation. Duties and Responsibilities Management and control of all UK IT Onboarding activities Manage and coordinate key project documentation Assist the Senior IT Project Manager with larger projects and continual improvement of governance structures Manage and coordinate internal and external resources to deliver key projects Coordinate with internal stakeholders Skills Experience of managing IT Infrastructure Projects including More ❯
middlesbrough, yorkshire and the humber, united kingdom
TRIA
team in a fast-paced environment with a willingness to learn and adapt to the changing needs of the business. The role will have responsibility for all UK IT Onboarding activities including IT integration for new acquisitions and delivering small to medium infrastructure projects. There will be regular requirement to manage external suppliers and internal team members and for daily … maintenance of project documentation. Duties and Responsibilities Management and control of all UK IT Onboarding activities Manage and coordinate key project documentation Assist the Senior IT Project Manager with larger projects and continual improvement of governance structures Manage and coordinate internal and external resources to deliver key projects Coordinate with internal stakeholders Skills Experience of managing IT Infrastructure Projects including More ❯
respond to complex support issues, and contribute to both customer-facing engagements and internal engineering development. You work alongside our analysts and optimisation teams to ensure platform reliability, customer onboarding, and lifecycle maintenance are delivered to a consistently high standard. In addition to your hands-on engineering responsibilities, you contribute to pre-sales support, provide mentorship to junior team members … and Support – You deliver 1st and 2nd line technical support across detection and response technologies, ensuring timely resolution and service continuity for managed SOC customers Support Customer Deployment and Onboarding – You deploy and configure supported platforms to onboard customers in live services Lifecycle Management – You support the full lifecycle of platform engineering, including patching, maintenance activities, upgrades, and coordinated service More ❯