quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/SupportAnalyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd … quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/SupportAnalyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd … to travel to site in Glossop. Description This is a mixed role between Software Developer and SupportAnalyst Duties. Day to day will include: Design, develop, and implement software applications Collaborate with the technology team to identify and implement digital solutions Provide technical support and training to More ❯
York, England, United Kingdom Hybrid / WFH Options
Dynamic Search Solutions
Job Title: Service Desk SupportAnalyst Location: York (Hybrid) Salary: £28,000 - £30,000 The Company A leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a SupportAnalyst to join the growing Service Desk team. Role & Responsibilities In this position, you'll act as the first point of contact for technical assistance, supporting … a key part in diagnosing problems, providing solutions, and escalating more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common More ❯
developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! Anaplan is looking for a tenacious SupportAnalyst to join Level 3 team based in York, England on a full time basis. You will be expected to be in the … Anaplan product from a technical standpoint and understand the things that need changing, whilst working with our most important customers. Your role Level 3 Support investigates and diagnoses complex problems reported by Anaplan customers. Any issues that require in-depth knowledge of the product, or an investigation into the … diverse, and can vary from front-end client or UI issues, to modelling or server problems, to platform or network performance. As a L3 SupportAnalyst, you'll gain detailed product knowledge, work with large volumes of data and work with multiple teams including Engineering, Product, Operations, Customer More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Jet2.com - Dart Group PLC
forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. As our new Application SupportAnalyst for E-commerce, you’ll have a major impact on helping us achieve our goal. You’ll be supporting our E-commerce … applications in a fast-paced, time-critical environment. You’ll ensure that incidents are dealt with swiftly and professionally, respond to support tickets to resolve technical issues and provide guidance on best practices. As our Application SupportAnalyst , you’ll have access to a wide range of More ❯
passionate about delivering excellent customer service, resolving customer issues and involved in all aspects of technical support. What You Will Do As an Associate SupportAnalyst, you will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured. Ensure … an exceptional level of customer service and satisfaction is met at all customer touch points. Perform and undertake all aspects of support service (telephone calls, web incidents, voicemails, call backs, e-mails etc.) to ensure the successful resolution of issues, providing workarounds when appropriate. What You Will Have As … an Associate SupportAnalyst, you will enjoy working in a diverse environment where you have the opportunity to work with different customers on a day to day basis. You have high standards and ensure that activities are driven to completion . You are a team player and enjoy More ❯
Application SupportAnalyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to … to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with … developers to help implement bug fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
Application SupportAnalyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to … to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with … developers to help implement bug fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk More ❯
Here at EMIS we are looking for Customer Support Analysts to come and join our customer-driven, diligent, and collaborative team on a permanent basis. This is the perfect opportunity if you are looking to break into the technology industry but perhaps a little unsure of where to start. … If you have a passion for technology, completed a bootcamp, or have some experience in technical service support or customer support, we’d love to hear from you! We will provide you with training on technical support and an abundance of great skills to support you … furthering your career here at EMIS. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support medical professionals across the UK, professionally diagnosing and resolving issues within our bespoke software. Our Leeds support service team meets in the office More ❯
IT SupportAnalyst - Global Law firm 33-35k + Bens - Leeds - Office based role. Global law firm have a fantastic opportunity for an IT support specialist to perform a Deskside support role within this successful team. To be successful in this role, you will have … at least 3 years' experience in PC helpdesk and support or an equivalent combination of education and experience. You'll also have experience with mobile devices, remote access tools and web conferencing systems Supporting Windows 10 and core application suite, including the Microsoft Suite and the various firm's More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
Blues Point Ltd | IT Recruitment
Senior Application SupportAnalyst Hybrid (2 days per week in Doncaster) Dynamics CRM or Salesforce background About the Role: We are seeking a skilled and proactive Senior Applications Analyst to join our Business Applications Team. You’ll play a critical role in enhancing and supporting our Microsoft … Care functions. This hybrid role involves working closely with project teams and key stakeholders to identify opportunities for improvement, implement solutions, and provide system support and training. The kind of individual we are looking for will be someone with a background in Dynamics CRM (or an alternative CRM System … all levels in the business. Skills and Experience: Essential: • Experience of supporting Microsoft Dynamics CRM (Or equivalent, eg Salesforce) • Strong experience in an application support role • Ability to work independently and collaboratively. • Strong verbal and written communication skills. • Excellent organizational and administrative abilities. • Proactive, confident, and adaptable. Key Responsibilities More ❯
the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com Job Description Our Dynamics 365 (D365) Support Team manage our D365 Finance & Operations system and our global user base. We are currently live with over 9000 users in UK, Australia, North … America, Middle East, Europe, Asia and LATAM and will be rolling the product out globally. The D365 Support Analysts are a key part of the support team. They support teams across Turner & Townsend, assisting users across various modules in D365 including project management & accounting, expense management, timesheets … and finance focused modules. Responsibilities Provide support to end users and respond to queries raised in our D365 helpdesk. The D365 SupportAnalyst will be responsible for handling a range of queries related to areas such as project management and setup, purchase to pay, client invoicing, intercompany More ❯
IT Training and Process SupportAnalyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of … new technology and processes and driving efficiency and best practice. Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal More ❯
across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a SupportAnalyst … a key part in diagnosing problems, providing solutions, and escalating more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common … IT issues across hardware, software, and networking Keep clear, accurate records of support activities using IT service management tools Escalate unresolved or complex incidents to the appropriate technical teams Keep users updated throughout the resolution process Collaborate with colleagues to ensure effective problem-solving and knowledge sharing Skills & Experience More ❯
IT Training and Process SupportAnalyst Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto … join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. Responsibilities include... JBLK1_UKTJ More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
Yorkshire Water
of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Network SupportAnalyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme … that this is an exciting time to discover opportunities within the water industry. Job Overview: We are seeking a skilled and motivated second line support Engineer with a strong background in Cisco, Palo Alto, Juniper, ideally Mist, and F5 Load Balancer technologies. The ideal candidate will possess technical knowledge … involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for network-related issues, including triaging and resolving complex problems. Monitor network performance and security, identifying More ❯
Time left to apply: End Date: June 23, 2025 (11 days left to apply) Job Requisition ID: JR27141 ERP SupportAnalyst Are you passionate about working within Tech? Are you within commuting distance of Huddersfield? Stark, a leading building materials distributor in Northern Europe, is seeking a new More ❯
York, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description Are you passionate about helping others and guiding teams to adopt new technology and processes? We are seeking a Training & Process SupportAnalyst to join our client’s friendly and dynamic IT team based in York city centre. While the role is based in the York … systems, legal applications, and internal processes, tailoring content for both individual and group needs. Create and maintain clear, user-friendly guides and documentation to support staff with systems and processes. Act as a go-to person for process-related queries, helping teams troubleshoot and resolve inefficiencies or gaps. Collaborate … with department heads to improve workflows and ensure the adoption of best practices across teams. Offer second-line support for queries related to system and process usage, beyond just technical issues. Take an active role in IT and business project rollouts, assisting with training schedules, change management, and user More ❯
York, England, United Kingdom Hybrid / WFH Options
Mr Price Apparel
respected and forward-thinking law firm based in the York area. We’re looking for a personable, proactive, and tech-savvy Training and Process SupportAnalyst to join their growing IT team. This is a fantastic opportunity for someone who loves helping others, is confident in delivering training … Assisting with the rollout of new systems and ensuring smooth user adoption Creating clear, easy-to-follow user guides and documentation Providing hands-on support for internal systems, resolving “how-to” queries Helping onboard new starters with system/process training Monitoring usage to identify training needs and areas More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
Card Factory
Are you a tech-savvy problem solver with a passion for application support and software testing? We’re looking for an Application Support & Test Analyst to join our dynamic IT team at Card Factory . You will support critical business applications and ensure high-quality software … are required to work in the office 1-2 days per week, with additional attendance as needed. Role Responsibilities Providing 2nd/3rd line support for key business applications across the Card Factory Group. Investigating and resolving complex incidents, performing root cause analysis, and implementing long-term solutions. Supporting … and managing defects, ensuring timely triage and resolution. Maintaining technical documentation and sharing knowledge within the team. Participating in an on-call rota to support out-of-hours incidents and test deployments. Identifying operational improvement opportunities and supporting transition to cloud-based and automated solutions. The Ideal Candidate Experience More ❯
Location: Leeds, United Kingdom Salary: 24000GBP DoE We are currently seeking a Junior Application Support Engineer to join our team supporting local authorities in utilising System C’s market leading Education and Social Services and Case Management software, Liquidlogic. Duties and Responsibilities: Main Responsibilities: Provide support to customers … as part of the Application Support team. Investigate, analyse and problem-solve Incidents raised via our Incident Management System, Jira. Use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify … test systems to identify potential bugs to be logged with Development for fix. Communicate with customers regularly over issues and problems that they encounter. Support customers on our own hosted servers as well as on-premises servers. Skills and Experience: This is a customer facing role which requires good More ❯
NEWS: BigChange joins the Simpro Group Family Why we're hiring This role sits within our Customer Support Team based in our Leeds Headquarters. Customer obsession is what we’re all about and our Customer Support Associates are the first point of contact for our BigChange customers, so … the support experience starts with you. Coupling an efficient professional friendly approach with a can-do attitude, you will manage your calls capturing required details, categorising items, and efficiently assigning to the relevant resolver group. You enjoy working at pace, being part of a successful team, have an interest … on our wellbeing. Income protection and death in service. BigChange is an equal opportunity employer, we celebrate, champion, and embrace our differences and strongly support diversity and inclusion in everything we do. We are a Disability Confident Committed employer and will make any reasonable adjustments or changes to our More ❯
York, England, United Kingdom Hybrid / WFH Options
Castle Employment Agency Ltd
change, and guiding teams through new technology and processes? We are working with our client, a respected business in York, to recruit a IT Support Specialist to join their friendly and dynamic IT team. In this role, you’ll combine your IT knowledge with a proactive, hands-on approach … sessions on IT systems, legal applications, and internal processes, tailored for audiences from directors to apprentices. Create clear, user-friendly guides and documentation to support teams with systems and processes. Act as a key contact for process and system queries, offering practical guidance and troubleshooting support. Collaborate with various … departments to review and improve workflows and ensure best practices are adopted. Provide hands-on IT support, including helpdesk responsibilities, assisting with user queries and issues both in-person and remotely. Proactively monitor system and process usage to identify training needs and areas for improvement. Take an active role More ❯