2ndLine Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2ndLineEngineer! After the client has won a few next clients, this is a brand-new … business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »
Operations Engineer2ndLine IT Technician - Mac-focused Are you an experienced engineer with some serious skills when it comes to managing Mac environments? Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking … when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2ndLine Support Technician to join their on-site team in London . This role is dedicated to one key client in the … push their engineers to get the most out of their potential. The ideal individual Required Demonstrable experience supporting MacOS/iOS environments to a 2ndline level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLine Support Engineer (Tier … Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2ndLine … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work more »
2ndLine Service Desk Engineer Surrey £40,000 per annum Exciting opportunity for an innovative and ambitious 2ndLine Service Desk Engineer to join an award-winning financial services organisation. This role will play a pivotal part in providing end … the problem or issue, as well as providing regular updates. *Act as Subject Matter Experts (SMEs) in fields of expertise, escalating to 3rd line, supervisor, or team leader and service desk manager as necessary. *Prioritise incidents, service requests, and problems, adjusting based on the uniqueness of each one. … file backups/restores, and configuring systems and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2ndLine Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools more »
HA9, Wembley, Greater London, Tokyngton, United Kingdom
Latcom plc
1st/2ndLine IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2ndLine IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least 3 years plus recent … experience within a similar IT Support Engineer/1st and 2ndLine IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call Allowance after settling in period + Benefits … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2ndline support for end users. To assist with the development and implementation of IT policies and procedures. Day to day administration of more »
Job Title: 2ndLine IT Support Engineer Client Overview: I am recruiting a 2ndLine IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support more »
O365 | Office 365 | 365 | 2ndLine | 3rd Line | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune | Looking for a step into Tech where you can get hands on with new O365 rollouts in an MSP? Want to join … scaling MSP, Microsoft Partners that have grown by nearly 50% in 12 months. If you're looking for a new, secure, scaling company with 2nd/3rd Line opportunities then get in touch. In return you'll be offered up to £40k with 5 days a week … on site in Salisbury or Southampton, then apply or get in touch with me on robin.shaw@opusrs.com. O365 | Office 365 | 365 | 2ndLine | 3rd Line | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune more »
Whitehaven, Cumbria, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLine IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range … initiatives 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2ndLine support via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate teams. Diagnose … in a fast-paced environment, and enjoy solving technical challenges, we want to hear from you! Keywords: IT Support Engineer, 1st/2ndLine, Technical Support Engineer, IT Technician, IT Analyst, MSP Engineer In Technology Group Ltd is acting as an more »
2ndLine Support Engineer/Customer Service 2ndLine Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondline support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
2ndLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of security clearance required (DV- Developed Vetting) UNLEASH YOUR POTENTIAL We are looking for an experienced Infrastructure Engineer to join our 2ndLine Service Operations team who is able to more »
Role: 2ndLineEngineer Location: Sutton Courtney Salary: 27k-32k Benefits: Competitive salary Overtime & on call payment Business mileage paid HMRC rates 24 day's annual leave + 8 days public/bank holidays and long-service holiday entitlement Contributory pension scheme Company laptop Manufacturers … training Professional development Summary: The 2ndLine IT Support Engineer will work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer's issues efficiently. The post holder will be responsible for helping upskill other Support Desk Engineers and … serve as an escalation point from 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support across devices, software, networks etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers Use problem solving skills and technical knowledge more »
2ndLine IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLine support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of more »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLine Support Technician Up to £35,000 Kent Are you a 2ndlineengineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLine Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondline support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future more »
2ndLine Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLine Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and more »
2ndLine Support Engineer - Poole - £ 37 ,000 Excellent opportunity for a passionate 2ndLine IT Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 12 months commercial experience more »
Role: SecondLine Support Engineer Skills: Windows … Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Dartford who is looking to hire a 2ndLine Support Engineer who has experience with Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV on a … permanent basis. Our client is offering the successful 2ndLine Support Engineer a salary up to £35,000 based on experience. This role is onsite 5 days a week in the Dartford office and requires occasional travel to client sites in surrounding areas so a more »
Role: SecondLine Support Engineer Skills: Windows … Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Orpington who is looking to hire a 2ndLine Support Engineer who has experience with Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV on a … permanent basis. Our client is offering the successful 2ndLine Support Engineer a salary of up to £35,000 based on experience. This role is onsite 5 days a week in the office and requires occasional travel to client sites in surrounding areas so a more »
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLine Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team … technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ti... APCT1_UKTJ more »
1st/2ndLine Support Engineer - MSP - £ 30 ,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2ndLine Support Engineer with a good knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1st line helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would more »
2ndLine Support Engineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2ndLine service provided is 24x7 (365 days) and staff who will be on a shift pattern. The individual shall … provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore also perform server tasks. Must have In-depth knowledge of configuring more »
2ndLine Desktop Support Engineer London (5 days on site) SC Level position - Start date ASAP pending Clearance. Up to £42,500 + shift allowance + benefits Concept IT is thrilled to announce an exciting opportunity to join our esteemed MSP partner as a seasoned … 2ndLine Support Engineer/Desktop Support professional. We are seeking individuals with a wealth of software expertise, particularly in managing critical business systems within a dynamic front office setting. To be successful in this role you must have Market data applications experience. This role more »
Network Field Engineer - 2ndLine - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance Network Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to … depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2ndLine experience * Experience working with routers, switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/ more »
Sidcup, Greater London, United Kingdom Hybrid / WFH Options
Intec Select Ltd
2ndLine Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2ndline support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role … Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer more »
2ndLine Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2ndLine Support Engineer. You will be responsible for ensuring the progression and swift … resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls more »