2ndLineEngineer - GBP 35000 Role - 2ndLine Support Engineer (MSP) Location - Coventry Salary - Up to £35k DOE We are looking for an IT Specialist to deliver 1st and 2ndline support to join an ever-growing more »
Role: 2ndLine Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
Role : 2ndLine Support Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLine Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2ndLine Support Engineer … be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLine Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2ndLine IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always … provided. The ideal 2ndLine IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support. Who do this role suit? Those within a commutable distance of Southampton, Fareham, Havant. Those who are 1st line looking to move … in to a 2ndLine Telco support role Those who are working in a 2ndLine Telco role, who are seeking an opportunity to further upskill. Those who are passionate, driven and keen to learn. The ideal candidate, will have experience across the following more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £(phone number removed) per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are … looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/Azure more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/ more »
West London, London, United Kingdom Hybrid / WFH Options
In Technology Group
Role: 2ndLineEngineer Location: West London Salary: £25,000 to £30,000 Join my clients dynamic team of skilled professionals where you'll play a vital role in delivering top-notch technical support to their diverse clientele. As a member of our team, you … ll be responsible for providing day-to-day telephone and remote assistance at both 1st and 2ndline levels. To excel in this role, you should possess experience supporting Windows 10/11 and the latest Mac OSX operating systems within a business network environment. Benefits - Guaranteed … Great Team/Events/Clear progression Additionally, you'll need expertise in: Troubleshooting and resolving issues over the phone and remotely at the 2ndline level. Hands-on experience with deskside hardware/software installation, configuration, and troubleshooting. Proficiency in configuring and troubleshooting Microsoft 365 tools more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Great benefits, bonuses & training
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
2ndLineEngineer - Azure, M365, AVD - Hybrid/Bristol - £27,000 - £32,000 My client is a superb solutions and Services provider. They're in fast-growth mode after successful start-up and a massive part of that is their amazing Managed Services team which … Continuously monitor and maintain environments to ensure high availability and optimal performance. Please do reach out to me or email me on (see below) 2ndLineEngineer - Azure, M365, AVD - Hybrid/Bristol more »
2ndLine Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2ndLineEngineer! After the client has won a few next clients, this is a brand-new … business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »
St Leonards-On-Sea, East Sussex, Saint Leonards-on-Sea, United Kingdom
Planet Recruitment
Role: 2ndLineEngineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2ndline level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP more »
Position: Senior 2ndLineEngineer - MSP Location: City of London & Client sites when required. Package: £35,000 - £40,000 + Training & Career Progression A heavily cloud-focused Managed Service Provider is looking to add a Senior 2ndLineEngineer to more »
Employment Type: Permanent
Salary: £35000 - £40000/annum + Microsoft Training & Career Progre
Operations Engineer2ndLine IT Technician - Mac-focused Are you an experienced engineer with some serious skills when it comes to managing Mac environments? Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking … when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2ndLine Support Technician to join their on-site team in London . This role is dedicated to one key client in the … push their engineers to get the most out of their potential. The ideal individual Required Demonstrable experience supporting MacOS/iOS environments to a 2ndline level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS more »
POST TITLE: 2ndLine Service Desk Engineer LOCATION: Didcot, South Oxfordshire SALARY: £25,000 COMPANY BENEFITS: 21 days standard holiday + bank holidays Free on-street parking Training for industry certifications and qualifications Mileage allowance Regular bus service to Oxford & Witney (next to the bus … about 100 users. The company has a strong MacOS focus, having previously been an Apple Authorised Service Provider & Reseller. We're looking for a 2ndLine Support Engineer to help look after our clients, based full-time on site. Working as part of a team … quickly if required Manage and maintain clients infrastructure and cloud services, such as Microsoft 365 YOUR EXPERIENCE To join us as a 2ndLine Support Engineer, you will need: Previous experience in an IT helpdesk support/repair role Knowledge and experience of more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLine Support Engineer (Tier … Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2ndLine … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work more »
2ndLine Service Desk Engineer Surrey £40,000 per annum Exciting opportunity for an innovative and ambitious 2ndLine Service Desk Engineer to join an award-winning financial services organisation. This role will play a pivotal part in providing end … the problem or issue, as well as providing regular updates. *Act as Subject Matter Experts (SMEs) in fields of expertise, escalating to 3rd line, supervisor, or team leader and service desk manager as necessary. *Prioritise incidents, service requests, and problems, adjusting based on the uniqueness of each one. … file backups/restores, and configuring systems and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2ndLine Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools more »
HA9, Wembley, Greater London, Tokyngton, United Kingdom
Latcom plc
1st/2ndLine IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2ndLine IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least 3 years plus recent … experience within a similar IT Support Engineer/1st and 2ndLine IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call Allowance after settling in period + Benefits … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2ndline support for end users. To assist with the development and implementation of IT policies and procedures. Day to day administration of more »
Job Title: 2ndLine IT Support Engineer Client Overview: I am recruiting a 2ndLine IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support more »
O365 | Office 365 | 365 | 2ndLine | 3rd Line | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune | Looking for a step into Tech where you can get hands on with new O365 rollouts in an MSP? Want to join … scaling MSP, Microsoft Partners that have grown by nearly 50% in 12 months. If you're looking for a new, secure, scaling company with 2nd/3rd Line opportunities then get in touch. In return you'll be offered up to £40k with 5 days a week … on site in Salisbury or Southampton, then apply or get in touch with me on robin.shaw@opusrs.com. O365 | Office 365 | 365 | 2ndLine | 3rd Line | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune more »
Whitehaven, Cumbria, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLine IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range … initiatives 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2ndLine support via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate teams. Diagnose … in a fast-paced environment, and enjoy solving technical challenges, we want to hear from you! Keywords: IT Support Engineer, 1st/2ndLine, Technical Support Engineer, IT Technician, IT Analyst, MSP Engineer In Technology Group Ltd is acting as an more »
2ndLine Support Engineer/Customer Service 2ndLine Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondline support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
2ndLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of security clearance required (DV- Developed Vetting) UNLEASH YOUR POTENTIAL We are looking for an experienced Infrastructure Engineer to join our 2ndLine Service Operations team who is able to more »
Role: 2ndLineEngineer Location: Sutton Courtney Salary: 27k-32k Benefits: Competitive salary Overtime & on call payment Business mileage paid HMRC rates 24 day's annual leave + 8 days public/bank holidays and long-service holiday entitlement Contributory pension scheme Company laptop Manufacturers … training Professional development Summary: The 2ndLine IT Support Engineer will work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer's issues efficiently. The post holder will be responsible for helping upskill other Support Desk Engineers and … serve as an escalation point from 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support across devices, software, networks etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers Use problem solving skills and technical knowledge more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: 1st/2ndLine IT Engineer Location: Bristol Salary: £25,000 - £30,000 I am currently recruiting for an MSP in Bristol on the hunt for candidates ranging from 1st to 2ndLine to join their Service Desk. I this role … the opportunity to specialise along multiple routes of IT. Be it Cyber Security, Networking, MSP Projects & Cloud Infrastructure. If you are an MSP Engineer in Bristol looking for a company with clear progression opportunities, a pay rise, or even just a fresh start - this role could be for … Days Annual Leave (8 Days BH) Training & Certifications Project Exposure Multiple Routes of Progression Medical Cover 10% Pension Contribution Key Requirements: 1st or 2ndLine MSP Experience O365 Stack & Azure Experience If you are interested in this role, please click APPLY NOW or email your CV directly more »
2ndLine IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLine support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of more »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLine Support Technician Up to £35,000 Kent Are you a 2ndlineengineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLine Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondline support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future more »