2ndLine Support Engineer - New! (REFGJ27) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2ndLine Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation; resolving complex connectivity & broadband issues which the Customer Service team … cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2ndLine Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in-home WiFi, routing and devices Understanding of internet protocols such More ❯
col-narrow-right Job Views: 3 Posted: 27.06.2025 Expiry Date: 11.08.2025 col-wide Job Description: Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2ndLine Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation; resolving complex connectivity & broadband issues which … the Customer Service team cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Prior experience of 2ndLine Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in-home WiFi, routing and devices Understanding of internet protocols More ❯
Social network you want to login/join with: Our long-standing client, an FTSE 250 financial services provider, is hiring a 2ndLine EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2ndline service desk position … in London, Whitfield Street - 5 days per week. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including equipment deployment, Active Directory updates, and software installation. Fulfill service requests in line with SLAs and communicate updates to users throughout the process. Escalate Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, enrolling new devices … Maintain Meeting Room hardware/software, ensuring proper functioning and updates. Administer Webex/Teams, including user provisioning, plugin updates, and managing leavers. Key Experience: Proven experience in a 2ndline support role within a service desk, service delivery, EUT/EUC environment. Industry experience within financial or professional services sectors. Supporting MAC & Windows OS systems using More ❯
across multiple sectors and is renowned for innovation, service quality, and deep technical expertise. As the business expands, they are looking to strengthen their technical team with a talented 2ndLine Support Engineer. The Role This is an exciting opportunity for a motivated and skilled engineer to play a key role in supporting enterprise-level … issues raised by the Helpdesk Support and maintain applications built using Microsoft technologies Collaborate with internal teams to ensure timely and accurate issue resolution Maintain detailed documentation in line with company standards Communicate effectively with clients and stakeholders What We’re Looking For We’re looking for someone who thrives in a fast-paced, client-focused environment and More ❯
the service desk team and participate in upgrade projects. Troubleshoot Airwave technical incidents. Manage and support Intune devices. Skills and Must-Haves: Experience in service desk or 1st line support. Eagerness to learn and develop. Ability to obtain security clearance. Nice to Haves: Experience with Airwave radios. Intune experience. Benefits: £3,000 to £4,000 optional on-call More ❯
on the journey from good to great. Main Responsibilities Technical Support: Handling technical issues that require deeper technical expertise, including troubleshooting software, hardware, and network problems that first-line support could not resolve. Incident Management: Managing ongoing technical issues, tracking their resolution progress, and ensuring they are resolved within agreed service levels using our ServiceDesk. Essential understanding of … the systems and software in use. To help and make suggestions on the types of technologies used to assist students and staff on campus Working closely with first-line support analyst to understand the issues at hand and collaborating with third-line support or technical teams when necessary. Performing regular maintenance checks on IT systems, monitoring … to improve overall service efficiency. Providing clear and effective communication with users throughout the problem resolution process, including instructing them on steps to mitigate or resolve issues. Implementing Solutions: 2ndline support engineers will also be involved in deploying and configuring hardware, installing software updates, and applying patches to resolve security vulnerabilities. Continuous Improvement: Contributing to the More ❯
Social network you want to login/join with: 2ndLine WAN Network Engineer, Birmingham Client: CBS Butler Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: ed7d7dbd1fea Job Views: 78 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: Job ref: LF1212767_1698683839 Location: Birmingham Sector: IT/Networking Duration … Months Start Date: ASAP Salary: Up to £400 per day inside IR35 Location: Onsite in Birmingham I am looking for a 2ndLine WAN Engineer with experience supporting, configuring, and troubleshooting Juniper network devices. Essential skills: Juniper family of products BGP, IPSEC, MPLS, PKI Eligible for SC clearance If you are interested in discussing this … 2ndLine WAN Engineer role further, please send your updated CV to CBSbutler. CBSbutler is acting as an employment business for this role. Share this Job Sign up for Job alerts By clicking here you are agreeing to our terms and conditions. #J-18808-Ljbffr More ❯
Eastbourne, East Sussex, South East, United Kingdom
Nextech Group Limited
Role: 2ndLine Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2ndLineEngineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an … site, 5 days a week, visiting a variety of private and public sector clients. ?? Exposure to both on-prem and cloud technologies. What you'll be doing: * Delivering exceptional 2ndline support across a wide range of systems. * Solving technical issues on desktops, servers, networks, and cloud platforms. * Collaborating with 1st and 3rd line teams … for seamless problem resolution. * Working directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2ndline support role (MSP experience a bonus!). * Solid knowledge of Microsoft environments and cloud services (Office 365, Azure). * Full UK driving license is essential. * A great communicator with a can-do attitude. ?? Salary More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLine Support Engineers to join their thriving team.THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLine Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯
Our client, a leading business in the Technology sector is seeking a 2ndLineEngineer to join them on a full-time, permanent basis. Working closely with the Help Desk team, our client is looking for a 2ndLineEngineer to join the business on a permanent basis, providing a … 1st Line Engineers whilst escalating technical faults to 3rd Line Engineers - Manage relationships with clients Key Experience: - A minimum of 2 years’ experience in a 2ndLineEngineer role - Previous MSP experience is advantageous although not essential - Confident working both remotely and on client-sites - Able to work on both project More ❯
IT Support Engineer (MSP) Location: Lancaster Salary: £28 34k plus private health + more benefits The Opportunity for you Are you currently working at 2ndline, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to … their team. As a 2ndline IT Support Engineer, youll be based in the Lancaster office for an MSP who has recently won contracts and in turn, needs to grow out their tech team. This MSP is looking for a Microsoft bias engineer who is looking for the next step in their career. … up to operations manager! This is a close-knit team of 12 engineers (including 2 technical managers), spread across 1st - 3rd line, and you'll sit in 2nd line.You will be working in a busy office environment and will have to be customer focused and able to manage customer expectations. If you have hands on experience at More ❯
their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to … a specific customer on one or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2ndline support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio and printer support. The responsibilities More ❯
their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to … a specific customer on one or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2ndline support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio and printer support. The responsibilities More ❯
their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to … a specific customer on one or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2ndline support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio and printer support. The responsibilities More ❯
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. 24/7 Shifts More ❯
Job Title: 2ndLineEngineer Location: Ayr Rate: 160 per day Date: Tuesday, 1st July Time: 9:00 AM - 5:30 PM Positions Available: 4 Engineers Job Overview: We are seeking four skilled 2ndLine Engineers to support an office upgrade project in Ayr. This role involves installing widescreens and laptops , ensuring … onsite Ensure all devices meet technical specifications Troubleshoot and resolve any technical issues during setup Work efficiently within a team to complete the upgrade Requirements: Proven experience as a 2ndLineEngineer Strong technical knowledge of hardware installation and configuration Ability to work collaboratively and meet project deadlines ECS Resource Group are an Equal Opportunity More ❯
Ayr, South Ayrshire, Ayrshire and Arran, United Kingdom
ECS Resource Group Ltd
Job Title: 2ndLineEngineer Location: Ayr Rate: £160 per day Date: Tuesday, 1st July Time: 9:00 AM - 5:30 PM Positions Available: 4 Engineers Job Overview: We are seeking four skilled 2ndLine Engineers to support an office upgrade project in Ayr. This role involves installing widescreens and laptops , ensuring … onsite Ensure all devices meet technical specifications Troubleshoot and resolve any technical issues during setup Work efficiently within a team to complete the upgrade Requirements: Proven experience as a 2ndLineEngineer Strong technical knowledge of hardware installation and configuration Ability to work collaboratively and meet project deadlines ECS Resource Group are an Equal Opportunity More ❯
Job Title: IT Installation Engineer (1-Day Contract) All potential applicants are encouraged to scroll through and read the complete job description before applying. Date: Friday, 11th July 2025 Location: Chelmsford Time: 9:00 AM - 5:30 PM Rate: £160 (per engineer, for the full day) Contract Type: 1-Day Temporary Contract Positions Available: 4 Engineers More ❯
Job Title: IT Installation Engineer (1-Day Contract) Date: Friday, 11th July 2025 Location: Chelmsford Time: 9:00 AM - 5:30 PM Rate: £160 (per engineer, for the full day) Contract Type: 1-Day Temporary Contract Positions Available: 4 Engineers Job Description: We are seeking 4 experienced IT Engineers for a one-day contract role on More ❯