76 to 100 of 306 Customer Engagement Jobs in the UK

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we … their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword … performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer Experience between Sword and assigned Customers to ensure the experience and service they receive retains long standing engagements, delivers operational success and excellence, demonstrates more »

Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements; to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do business. … Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »

times faster than traditional methods. Unlike conventional financial technologies, FintechOS liberates data from the core, empowering the creation of personalized and differentiated products and customer journeys at scale. As a cloud-native platform, FintechOS seamlessly integrates with any ecosystem tech or service, accommodating existing and legacy tech infrastructures. We … the Service Delivery structure, ensuring the implementation of project management best practices throughout the organization. You will report to the COO/SVP of Customer Operation and critical role in ensuring the successful delivery of projects, optimizing processes, and enhancing organizational efficiency. The ideal candidate will have extensive experience … and continuous learning. What you’ll need Excellent understanding and expertise in software deployment, integration & transformation project management. Proven expertise in creating and deploying customer engagement frameworks to manage multi-regional, multi-customer program portfolios. Proven expertise in integrating customer service & support management into multi-year more »

join our Executive Team. The role is responsible for the delivery of the company’s commercial strategy. This will involve marketing, sales, partner and customer engagement to drive business growth and market share. Role Description The role will involve travel and the ideal candidate will be highly capable … management team. To manage and develop the sales and marketing teams and instil a culture of continuous improvement. To manage the sales, marketing and customer services functions within agreed budget. To manage partner relationships, including agencies and technical partners, to maximise their opportunity, agreeing targets and service level agreements. … sales, pricing and drafting tender responses. Duties & Responsibilities Sales, Marketing & Distribution Strategy Oversee and evaluate market research and adjust marketing strategy to meet changing customer, market and competitive conditions. Monitor competitor products, sales and marketing activities. Recommend product positioning and pricing strategy to produce the highest possible long-term more »

Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud … Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice … of customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose more »

and enthusiasm to take this business forward. As part of the Altair team, you will collaborate closely with all departments to ensure an excellent customer experience with Altair. Working closely with Technical/Pre-Sales Support, the VP Enterprise Computing Sales EMEA and with the Sales Director UK, as … prospecting, pipeline development, nurturing inbound leads, opportunity identification, closing new business and current key growth and strategic customers management Expand the business with existing customer base by defining strategic account plans and by actively listening and reacting to the needs of the customers Negotiate and close long-term agreements … can often be quite complex), driving both the commercial and technical responses (via the technical team) to provide high quality responses Initiate and lead customer executive meetings to promote Altair vision and commitment to customer success Collaborate with sales colleagues, business development representatives, pre-sales and marketing to more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

only guide the technical direction but also empower our clients by delivering tailor-made Azure solutions. This role balances hands-on technical work with customer engagement, making it ideal for someone who excels in both areas. Your Impact... Lead and Assist in Pre-Sales : Engage directly with clients … of Cloud Adoption Framework, Well Architected Framework and Azure Landing Zones. Security Savvy : You are experienced with security best practices and infrastructure as code. Customer facing: Experience in a customer facing role covering Pre-Sales, Design and Delivery phases. Certified Excellence : You hold certifications like AZ-300/ more »

and increasing business development for future business. Key Responsibilities Deliver the sales targets, margin enhancement and profit projections within the realms of the UK customer base by ensuring product mix, pricing, standardisation and NPD Be the focal point for the management of relationship with its customers, ensuring the relationship … Key Account Plans and management of major customers Liaise with plants and customers about medium- and long-term sales forecasting, including the responsibility for customer forecast accuracy and management of slow-moving stock Management of customer complaints in close liaison with plant teams, ensuring effective and proactive communication … and resolution Management of various customer projects both with the customer and internally within the company Produce monthly sales reports and date on time in full Responsible for pursuing overdue accounts to ensure due diligence regarding working capitol Develop positive, proactive relationships across internal department Foster new customer more »

delivery, by managing either in-house projects or through partners in defined timelines and budget. The main projects are related to an increased online customer base during pandemic, so Website project experience is highly advantageous and also App experience in order to engage customer to download and engage … tree and table top tests. Ability to build and maintain relationships with internal teams and third party suppliers · Strong interpersonal, communication and influencing skills – customer driven · Ability to manage and prioritise workload comprised of multiple projects · Able to work strongly as part of a team or individually · Drive, enthusiasm … in a team environment both with HQ and with Partners · Readily adapts to change · Delivery Excellence, Managed Services and Development projects experience · People Management · Customer engagement and relationship building Advantage - SAP Hybris, and Adobe Experience Manager (AEM) highly preferred Ability to speak local language EXPERIENCE: Essential – 3+ years more »

our products. You will be expected to work in collaboration with our software development, data management, product management, sales and marketing teams to support customer engagement, product roadmaps and realising the opportunities for sales growth. This is an exciting opportunity to play a key role in the expansion … part of the Idox team: https://www.idoxgroup.com Key Responsibilities Provide pre-sales technical support to existing and prospective customers Gather and analyse customer business needs and technical requirements Lead pre sales engagement activity focused on GIS and geospatial technology products Provide geospatial product demonstrations and presentations … Proposing realistic solutions to customer geospatial challenges Assisting with the development of technical proposals and bids Working with product management teams to shape product roadmaps driven by customer insight Collaborate with other internal teams to deliver high impact solutions Staying abreast of key industry trends and identifying target more »

a view to extend. About the Role As an Account Manager you will working under the HAL ITO account, achieve the strategic, financial and customer satisfaction objectives for the contract. This role will help shape the sales/account strategy to achieve revenue and profit growth of the Business … extending existing products and services in line with Heathrow Commercial Telecoms Business Plan. This includes both annual revenues as well as continued improvements in customer engagement processes via both the onshore and offshore account team. • Be personally responsible for several large accounts, annual revenue and overall customer … Telecoms market share within the account base and to increase the footprint of customers across the Heathrow’s set of Tenants. • Managing and nurturing customer relationships at all levels of Heathrow IT, Commercial Business Development and Heathrow Commercial Telecoms Clients • Driving Customer services and operations with regular reviews more »

further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customer engagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »

shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands … data teams to ensure data is cleansed and prepared. Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products … features and campaigns. Provide ad-hoc analysis to inform the optimisation of customer-facing products, features and campaigns. To apply, you should have Worked as a Data Analyst with good experience working with transactional databases. Strong visualisation experience - Tableau is a must. Intermediate SQL skills are essential for this more »

out the team Demonstrate the value of data insights to the wider business Deliver commercial direction and improve the use of data Analyze online customer behaviour Increase customer engagement and website traction Have autonomy of the analytics function Your Skills: Very strong in SQL Ability to work more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP). Role responsibilities: Accountable for publishing more »

Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the Customer Engagement Platform provider ensuring that client more »

for email marketing design and delivery and collating and communicating design briefs to creative teams. Ownership of campaign QA testing and deployment though the Customer Engagement Platform - BRAZE Manage customer segment and selection activity from defining the targeting method to writing data selection briefs through to delivery more »

Account Manager (AM) Location: A-SAFE Focus: Technology and Services Region/Location: EMEA/UK Overview: Are you skilled at maximising Customer Lifetime Value (CLV), boosting Annual and Monthly Recurring Revenue (ARR & MRR), reducing attrition, and enhancing adoption? Do you have a talent for thriving in diverse networking … environments to maximise customer engagement and growth outcomes? As a Technology Account Manager at A-SAFE, your primary responsibility is to nurture the growth and expansion of A-SAFE’s industrial IoT (IIoT) safety and productivity solutions. This role is centred around expanding sales following a handoff point … biggest brands and busiest industrial facilities. Our global presence spans the Americas, EMEA and APAC, with 16 sales locations and a team of 500 customer-facing colleagues. Our extensive network reflects our deep understanding of diverse market needs and our ability to respond effectively to various customer requirements. more »

a variety of facets, including dealing directly, via SIMS Support Units, via Local Authority and via Multi Academy Trusts working with Account Managers and Customer Optimisation Managers to ensure smooth and successful onboarding to SIMS products. The territory team is also responsible for the conversion of opportunities for schools … in your approach and be able to demonstrate the ability to work in a fast-paced environment. Key Responsibilities Liaise with Account Managers and Customer Optimisation Managers to manage the process from an expression of interest to contract sign and pass on to service delivery team. Collaborate on territory … planning, product targets and pipeline Exceptional telephone manner that is able to understand positive buying behaviours Qualification of opportunities by understanding customer needs, budgets, decision-making unit and authority to make decisions Use a consultative sales methodology and overcoming competitive sales objections to positively position the solutions or services more »

to drive our company's successes! You will play a crucial role in developing and executing strategies to drive revenue growth and expand our customer base. About the job Delivering Connected Commerce to the world As our Business Development Manager you are responsible for sharing the future in eCommerce … Segmentify and what is Connected Commerce We are the guys that bring growth to life and achieve the achievable . Segmentify is a hybrid Customer Engagement Platform, currently serving 450+ companies in 40 different countries. Our focus is creating connected omnichannel personalised experiences for each customer throughout … channel and silo in your business in real time.We mine it for insights and use these insights in real time to deliver higher Conversion,Engagement,Revenue,AOV and Customer Lifetime Value. What You'll Do You'll conduct market research and analysis to identify potential business opportunities, target more »

who is confident with engaging with stakeholders and the further team? Then keep reading. This Microsoft Gold Partner is looking for a confident D365 Customer Engagement Architect to join their team. The company: With plans for growth this year, the are looking to expand their team due to more »