develops and delivers world class custom test solutions. You will utilize your technical expertise, innate curiosity and creativity to gain a deep understanding of customer needs, map out customerrequirements and propose solutions. You will architect, design and develop solutions prior to delivery. You will ultimately be … responsible for designing electronic hardware to interface to and make complex measurements on customer devices (such as radar and satellite systems and subassemblies), leveraging the latest test equipment from Keysight and 3rd parties. You will contribute throughout the project lifecycle; from proposal to acceptance and you will frequently and … and satellite domains. We collaborate with Keysight’s solutions, sales and services teams to provide differentiated solutions that fit our customers’ unique needs. Key Requirements: Bachelors or Masters Degreein Electrical & Electronic Engineering (or equivalent) Ability to obtain UK Security Clearance Typically 5+ years relevant experience Working knowledge of analog more »
Office. Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands. You will ensure customerrequirements are clearly understood and then work with the wider Architect community, service owners … utilising a cutting-edge tech stack, we support two of the UK’s most trusted and established brands - Boots and No7 – in personalising their customer interactions. We’re an innovative team of specialists spanning security, hosting, architecture, software engineering, networks, project delivery and more. A proud equal opportunity employer … the role Key responsibilities Produce high-level designs, concentrating on the consumption of existing platforms and services. Working to make sure the agreed business requirements and desired outcomes are achieved in-line with strategy and architecture, are cost effective, deliverable and supportable Ensure high-level designs are understood by more »
the Principal Systems/Performance Engineer will enhance project delivery as needed. Responsibilities include developing technical specifications and solutions for intricate actuation systems, involving requirements capture, architecture development, trade studies, requirements validation, design performance analysis, modelling, verification, and integration. What will your day-to-day responsibilities look like … Understanding, interpreting, and clarifying customer and stakeholder requirements. Establishing system architecture and developing interface definitions. Managing requirements and creating specifications for internal and external suppliers. Utilizing computer modelling and simulation for actuation systems, encompassing hydro-mechanical and electro-mechanical systems. Supporting product design and development through static and … robustness analysis, as well as control law development. Conducting trade-off analysis to identify optimized solutions. Producing project deliverables, such as Performance Analysis reports, Requirements Management Plans, System Description Documents, Verification Summaries, and Compliance Reports. Generating and tracking progress on requirements validation, traceability, and verification matrices/summaries. more »
Wisbech, Cambridgeshire, East Anglia, United Kingdom
Challenge-TRG Recruitment
Leader: Managing, motivating and training Operatives; ensuring all tasks are understood and carried out efficiently and effectively in line with Company policies Ensuring all customer orders are packed correctly both in line with Company and customerrequirements Maintaining the correct amount of raw materials in designated areas … adhering to strict stock rotation procedures Undertaking all relevant checks, ensure they are performed, documented and in line with Company and legislative requirements to ensure products meet both the customer specification and the requirements of food safety legislation Communicating with all relevant departments including Production, Planning and more »
selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales executive … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customerrequirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and … accurate account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues more »
Okehampton, Devon, South West Hybrid / WFH Options
Rise Technical Recruitment Ltd
Customer Support Technician Okehampton, Devon- Hybrid Working Opportunities £25,000 to £30,000 + 5% Match Pension + 33 Days Holiday + Training + Personal Development + Life Assurance (4x salary) + Benefits Excellent opportunity for a Project Manager to join an industry-leading business offering good training and … and in person. This includes maintaining accurate record-keeping in line with Service Level Agreements, assisting in developing and maintaining existing relationships, and understanding customer needs for design change proposals. The ideal candidate should have some experience in a similar role including supporting customers in line with SLA's. … Technical Support through various channels *Maintaining accurate record-keeping aligned with SLA's *Contributing to the development and upkeep of existing relationships, and grasping customerrequirements for design change proposals *On-site in Okehampton The Person: *Proven Customer Support Technician experience *Supporting customers in line with SLA more »
within electrical and mechanical equipment optimisation and commissioning/installation, ideally for someone who also possesses some software skills for integration of software into customer sites. This is a customer focused opportunity within a growing business. The position will involve onsite work in Worcester and visiting world class … customer sites for commissioning, focused within the automotive sector. Training will be provided for someone with good hands on skills and some commissioning experience. Responsibilities: Ability to read and understand complex electrical and mechanical drawings Good understanding of engine and component testing theory (good to have) Ability to understand … systems from documentation only Ability to define a system outline from customerrequirements Delivery of control system applications, with focus on but not limited to: o Timing o Technical Requirements of both the Client and business o Cost against budget o Changes to specification and the implications more »
client reports and other deliverables. KEY RESULT AREAS 1) Deliver IT Service Management solutions: The consultant is in charge of understanding the client’s requirements, suggesting how best these requirements can be met by the solution, configuring the solution and delivering training. 2) The consultant is involved in … all aspects of the solution delivery: customerrequirements gathering, solution-design, hands-on configuration, solution training, documentation, project management and post-production support. 3) Provide ITSM best practice guidance 4) Ensure each engagement meets or exceeds targets and customer satisfaction 5) Scope new engagements and prepare Statement … of Works 6) Mentor less experienced team members and work to improvement our processes and customer satisfaction 7) ITSM Tool administration DESIRED SKILLS AND QUALIFICATIONS • Degree or equivalent • IT Service Management experience • ITIL Foundation • Ability to travel – essential • Excellent communication skills both written and verbal • ITIL Service Management experience more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Atlas Workplace Services
do between 07:00-18:00. Principle Duties and Responsibilities Helpdesk & Scheduling Management Lead and manage the Atlas Helpdesk function to deliver an excellent customer service, ensuring client queries are handled effectively and the quality expectations of the business are met; Motivate, lead and develop the Helpdesk team to … and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing positive trends and resolving issues if they arise; Build on and … remain effective, efficient and can withstand audit scrutiny; Oversee the management of the team's use of one or more CAFM systems, ensuring client requirements and business needs can be met through the use of these systems, liaising with the Business Systems Support Team to implement enhancements; Report upstream more »
deadlines. This is a hybrid position. Key Responsibilities: Develop and maintain accurate product specifications. Conduct thorough reviews and review copy artwork, in line with customer technical and labelling policies. Checking raw material specifications for compliance. Management of the customer portal & specification systems. Working with the Process Lead and … the wider business. Attending customer pre-artwork meetings Help support with the sites QMS and Internal audit process by conducting internal audits. Maintain nutritional trackers Advise the site team of any key update on legislation/customerrequirements About you: Previous experience in customer portals and … specification formats Legal Label and Allergen awareness training Attention to detail with strong analytical ability Sound knowledge of legislative requirements on Back-of-pack claims. Excellent communication skills Problem-solving aptitude The ability to meet tight deadlines and manage critical paths Benefits: Perkbox Discounted eggs and Chicken Free Turkey more »
in the pre-sales process for our data solutions, applications, and AI offerings. You will work closely with potential clients to understand their technical requirements and challenges, proposing tailored solutions that align with their business goals and our technological capabilities. This role demands a combination of technical prowess, business … Consultation: Serve as the technical expert during sales engagements, answering technical queries, and overcoming objections with a focus on our solutions’ benefits and differentiators. CustomerRequirements Gathering: Collaborate with clients to identify and understand their technical requirements and business objectives, translating these into viable technical solutions. Solution … Design: Work alongside the technical team to design bespoke solutions that meet customer needs, ensuring technical feasibility and alignment with our product capabilities. Technical Documentation: Prepare and present technical proposals, reports, and documentation to stakeholders, clearly outlining the solution architecture, implementation plan, and business value. Cross-Functional Collaboration: Act more »
internationally will be how you leave your mark in this role. What you'll be doing: Providing technical insight and taking ownership of system requirements, operational performance, and weapon behaviours Leading system definition to deployed operation, ensuring compliance with contractual, safety, security, regulatory, and legislative requirements Driving product … enhancement requirements and influencing obsolescence resolution, fostering strong relationships with stakeholders Collaborating with Sector Technologists to understand customer priorities and anticipate future technology developments Developing and overseeing relevant Product Plans, incorporating necessary technologies and solutions Leading internal and external technical reviews for product system design and associated supporting … systems, directly liaising with and influencing customer stakeholders Collaborating with the broader business to share information and experiences Serving as the technical lead, actively participating in business-winning and bid management activities Your skills and experiences: Seeking a seasoned professional with: Strong background in System Engineering and complex product more »
paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is … representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience … and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent more »
focus on innovation. Overview As a Senior DCT, you will have a shared responsibility in the delivery of the contracted services and projects within customer Data Centres and remote Technical Equipment Rooms. You will be accountable for the completion and refinement of activities on the operational checklists, referencing and … of junior team members and third parties, particularly regarding project installs, power, and network cabling. You will be required to undertake duties across any customer or third-party location within the UK in-line with your competency and the Serverfarm portfolio offerings, including being available on call to attend … role will be to deliver a range of services for the Data Centre Services (DCS) team, including (but not limited to): • Providing security within customer Data Centres and Technical Equipment Rooms. • Aligning to and undertaking customer ITIL Functions, such as Change and Incident. • Inputting into data centre management more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
Grace May
for Platforms (Applications) Management to work across the full change life cycle. The ideal candidate will have experience working closely with stakeholders to elicit requirements and produce requirements documentation. You will also work closely with their team of developers and testers on new system enhancements and systems support. … Responsibilities: Developing effective working relationships with internal stakeholders and end users to ensure involvement, engagement and buy-in. Gather and Document the customerrequirements in Functional Specification in a clear, concise, manner. Handover to Software Developers to implement the change, acting as the subject matter expert for the … gas experience Excellent communication skills Working knowledge of Agile methodology is desirable Good time management and ability to work on multiple projects concurrently Strong customer focus This is a fantastic opportunity for a Business Systems Analyst to join a market leading organisation with an excellent hybrid working environment and more »
Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk … Air Partner Group as required. Provide advice to customers on the efficient and safe use of computer systems. Ensure efficient resolution of faults and customer feedback are addressed as a priority. Maintain ownership of calls, communicating with customers to achieve response targets defined with Annual Performance Reviews and KPI … s. Use technical knowledge to interpret customerrequirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service Desk more »
toolsets in support of the deliverable equipment firmware. You will be responsible for: You will follow a DevOps-based firmware development lifecycle to deliver customerrequirements by: Developing high-level firmware requirements using DOORS, Creating architectural designs, Defining low level requirements and detailed designs, Writing VHDL more »
providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customerrequirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience more »
Shepton Mallet, Somerset, South West, United Kingdom
Manucomm Recruitment
a role that will allow you to grow and develop as the company does Junior Technical Manager Key responsibilities: ·Ensure compliance with all site requirements including BRCGS Global standards, customer audits and BRCGS accreditation audit requirements ·Manage the company's complaint system e.g., responding, recording, and trending … taken to close out and implement preventative actions ·Managing sampling on site for laboratory tests ·Quality control of traded good items ·Assist with NPD requirements; e.g., artwork proofing, shelf-life determination, and HACCP risk assessments ·Actively and effectively manage and promote a food safety culture within the site ensuring … all health and safety requirements are met, regularly reviewed and action plans developed and implemented. ·Communicate, liaise & escalate issues with the Directors, Heads of Departments, and colleagues where necessary. ·Lead the traceability team, and oversee traceability exercises. Key Skills: ·Ideally trained to a degree level in a food science more »
management, team leadership or as a technical specialist. You will be responsible for: You will follow a process driven Hardware development lifecycle to deliver customerrequirements by: Developing high-level hardware design requirements using DOORS, Architecting Hardware solutions, Defining low level requirements and detailed designs, Designing more »
Computacenter, Hatfield Avenue, Hatfield, Hertfordshire, England
COMPUTACENTER (UK) LIMITED
part of the Global Operations and Delivery team within Digital Experience Center (DEC).There are 2 focus areas of expertise:Collecting and analysing DEC requirements to inform delivery and sales teams decision making. Analyse customerrequirements against existing capabilities, minimising gaps in services and/or developing … services. Role Business Analyst responsibilities include working closely with the Global Head of Pre-Sales and International Projects to prepare comprehensive plans for live customer services, proactive resource planning, Service Level and Contractual alignment plans, as well as a host of other initiatives that will emerge with onboarding of … new customers. Therefore, you will: Assist the Head of Pre-Sales and International Projects and wider team with requirements gathering, transition preparation, and adoption of ITIL to deliver to contractual agreements Work with Sales, Delivery and other stakeholders to help ensure smooth deliveries, that are on time and to more »
Greater London, England, United Kingdom Hybrid / WFH Options
Auricoe
London/Middlesex. The Project Manager is a pivotal role responsible for managing several projects, by providing the technical point of contact with the customer and coordinating internal resources to deliver customerrequirements on assigned aviation and aerospace projects. Working in collaboration with a hugely talented, friendly … homeworking Responsibilities Provide management and oversight of several programmes and smaller projects. Define project objectives, determine communication to internal resources and allocate tasks. Identify requirements for company resources. Provide forecasting and assist in prioritising deliveries for production. Prepare proposals. Conduct and assist in contract negotiations. Support the global business … disciplines within the project, including customers and suppliers. Ensure product and programme adherence to legal and contractual obligations. Data transfer - provide and maintain the customer interface throughout the formal data transfer process (preliminary and standard data reviews) and/or informal data reviews, whilst incorporating a focus on internal more »
powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. About DXC Insurance: Our DXC Connect insurance customer community offers opportunities for participants to engage with others in the DXC Insurance Software & BPS ecosystem. Through these meaningful gatherings, the DXC community receives … Product Owner role is responsible for a single primary business domain (Claims) within Assure Broking and Assure Commercial & Specialty, managing its product backlog, defining requirements, and leading development. Key Accountabilities and Responsibilities: Fulfil the Product Owner role in a Scaled Agile (SAFe) development team, owning, refining, prioritizing and contributing … to define short, medium and long-term roadmap objectives and content. Utilise extensive commercial insurance experience within the London and global markets to define requirements and be a customer advocate in the development team. Maintain and manage the backlog of features and user stories for development to ensure more »
to day 1st/2nd line support of my clients Dynamics 365 Business Central/NAV environments Troubleshooting support tickets; triaging issue/analysing requirements, and delivering solution Understanding customer needs and ensuring plans in place to maximise system efficiency Analysing areas for product improvement, and working with … and Qualifications Proven experience in supporting Microsoft Dynamics 365 Business Central/Dynamics NAV Strengths in 1st/2nd line systems support analysis - understanding customerrequirements, resolving support tickets Technical skills in Jet reporting/Continia (preferable, not essetial) Great analytical skills, ability to work effectively both independently … and as part of a team Excellent customer service/communication skills Whats on offer? A progressive role with a growing partner, offering fantastic product/project exposure in Dynamics 365 Competitive base salary up to £45,000 Comprehensive benefits package including 25 days holiday, pension, health cover Openings more »
Greater London, England, United Kingdom Hybrid / WFH Options
InterEx Group
For this role, you will be responsible for providing the framework that appropriately replicates the Big Data needs of a company utilizing data. Essential requirements: More than 3 years of presales experience in the design of Big Data and Data analytics solutions according to customerrequirements Previous … experience with the preparation of high-quality engaging customer presentations, excellent communication skills, experience in conversations at CxO level, ability to adapt the message to the customer feedback, etc. Experience in preparation answering RFPs: organize the offer solution team, solution definition, effort and cost estimation, Past experience in … and data quality tools (Informatica, Talend, etc.) Previous involvement in working in a Multilanguage and multicultural environment Proactive, tech passionate and highly motivated Desirable requirements: Experience in Data analysis and visualization solutions: Microstrategy, Qlik, PowerBI, Tableau, Looker,… Background in Data Governance and Data Catalog solutions: Axon, Informatica EDC, Colibra more »