and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments.The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder management … chances of interviewing at Fimatix by 2x Get notified about new Information Technology ServicesManager jobs in London Area, United Kingdom . Information Technology Service Delivery Manager London, England, United Kingdom 1 week ago City Of London, England, United Kingdom £500.00-£500.00 1 week ago East Ham, England, United Kingdom 18 hours ago … Digital Operations Manager, IT Support Manager, ITManager London, England, United Kingdom 1 week ago ITServiceManager (Incident, Major Incident, Problem) London, England, United Kingdom 1 week ago Greater London, England, United Kingdom £75,000.00-£85,000.00 21 hours ago London, England, United Kingdom More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Wickes
We have an exciting opportunity for an ITServiceManager to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional ITservices that … enhance our customer experience. As the ITServiceManager you will be responsible for the effective delivery and performance of ITservices across the Digital, HR, and Finance portfolios . This role ensures that services meet agreed service levels, support business objectives, and continually improve. You will manage the end-to-end … service life-cycle, including incident, problem, and change management, and work closely with key stakeholders to ensure ITservices are aligned with business needs. You will also play a key role in service transition for new solutions, ensuring smooth handover into live support and the delivery of business value. As part of a transformation programme into a More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ITService Delivery Manager Location: Medway, GB, ME4 4UG Onsite or Hybrid: OnSite Job Title: ITService Delivery Manager Location: Chatham, Kent Compensation: Competitive Salary + Benefits Role Type: Full time/12-month … Service Delivery Manager, you'll have a role that's out of the ordinary. Responsible for the IT Operational team that provide ITServices to the Royal School of Military Engineering (RSME) across all 5 sites, maintaining and supporting the ICT infrastructure and applications. Day-to-day, you'll oversee the IT department's daily operations with a focus on ensuring services operate in line with SLA's. Ensure services and technology are kept up to date, supported and secure Driving IT initiatives that enhance efficiency, security and scalability Develop and implement IT policies and strategies Stakeholder/customer engagement providing guidance to both More ❯
for an experienced ITService Desk Manager to lead a team of IT professionals to ensure the seamless delivery of ITservices across the business. You'll be responsible for maintaining high service standards, aligning IT with business goals, and driving continuous improvement in service quality and efficiency. Where … clear goals and fostering a culture of excellence. Monitor and improve service performance metrics including incident resolution, availability, and customer satisfaction. Collaborate with stakeholders to align ITservices with strategic business objectives. Maintain accurate IT asset inventories and manage their lifecycle. Create user-friendly documentation and knowledge base content. Ensure outstanding customer service through timely … treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) Places Gym membership - we offer More ❯
Our client delivers well adverse MSP who deliver into the Public sector, they provide various different types of IT solutions. They arean IT consultant company that offers expert technology, IT and telephony consultation services. They have 150+ experienced team members and 9 locations in the UK and Ireland.They are now on the lookout for … a Service Delivery Manager to come on board permanently. Responsibilities: Customer Site Travel Service Management Client Relationship Resource Management Financial Management Process Management Skills/Must have: ITIL Service Management Experience MSP Experience Supplier Management Education experience Good knowledge of IT 3-5 years Management Experience Benefits: Health Dental Bonus - £5k per year Salary: £40k per More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Accelero
Service Delivery Manager | Up to £50k | Hybrid (Northwich) We're hiring an experienced Service Delivery Manager to lead internal IT operations and drive continuous improvement across systems and outsourced tech services. This role is key to ensuring internal infrastructure supports business efficiency, compliance, and growth. What you'll be doing: ✅ Oversee internal IT … Ensure compliance (ISO 27001, SOC 2) ✅ Own budgeting, procurement, and innovation initiatives ✅ Collaborate with senior stakeholders and exec team What we're looking for: 🔹 3+ years in internal ITservice delivery 🔹 Strong vendor management & ITIL knowledge 🔹 Experience in cloud environments & compliance frameworks 🔹 Excellent communicator and problem solver Perks include: 💻 Hybrid working | 🏋️♂️ Free onsite gym | 🏥 BUPA healthcare | 🚗 Free parking More ❯
M&A Operations - Financial ServicesIT - Senior Manager Join to apply for the M&A Operations - Financial ServicesIT - Senior Manager role at PwC UK . About The Role The Financial Services team within S& M&A Operations is a successful, growing, and supportive team that specializes in helping … value creation opportunities. We also assist clients post-deal with fast-paced transformation programs, including planning operational separations and mergers. We collaborate with PwC’s wider practice (e.g., Transaction Services, Strategy & Consulting) as part of our go-to-market approach. The team comprises both career consultants and industry professionals, welcoming diverse experience in our hires. The role requires some … research new or existing client opportunities. Contributing to the development of technical skills within the team. Skills & Experience Required Either: Experience in an IT role within financial services or the financial services industry, ideally Banking, Payments, Insurance, or Asset & Wealth Management. Or: Experience in IT separation, IT integration, or technology due diligence. More ❯
ITServiceManager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions ITServiceManager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Royal Bank of Canada London, United Kingdom ITServiceManager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Job Summary Job Description What … is the opportunity? We have a new opportunity for an experienced ITServiceManager Lead to join the Application Support & Maintenance department. You will be responsible for the co-ordination of Major Incident Management, Problem Management, Change Management and for maintaining all Service Asset and Configuration Management (SACM) processes and activities aligned to the ITIL framework … experience of managing Major Incidents, Problem Management and SACM processes. Nice-to-have Knowledge of Software licensing. Working experience in a mature Technology Operations environment. What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and More ❯
Overview This position supports ITservice desk operations and knowledge base management for an Information Technology Department, ensuring efficient and effective service delivery. The role includes overseeing areas of ITservice desk operations and maintaining a comprehensive knowledge base management system. Job Summary Supervise and coordinate activities of ITService Desk Specialists, Coordinators, or … with the ability to interact effectively with stakeholders at all levels. Ability to work collaboratively and independently, prioritize tasks, and manage time effectively. Education & Experience: 8+ years of ITservice desk management or equivalent experience. Certifications: Minimum certification: CompTIA Security+ (or higher certification required). Baseline certification as stipulated in DoD 8140.01/8570.01-M must be completed More ❯
London, England, United Kingdom Hybrid / WFH Options
RED Global
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from RED Global Our international client is looking for a Service Delivery Manager with experience in the banking industry to join their team for a B2B contract that is due to last until the end of the year, with a high chance … of extension. This position is hybrid in London, Sheffield, or Leeds, where you will be required on-site 2 times per week. Position: Service Delivery Manager Contract type: Freelance B2B. Contract Length: Until the End of the year Location: 2 days a week on-site in London, Sheffield or Leeds Skills and responsibilities Proven experience as a Delivery … interested, please forward this advert their way Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries ITServices and IT Consulting Referrals increase your chances of interviewing at RED Global by 2x Get notified about new Delivery Manager jobs in London Area, United More ❯
Bridgewater, Somerset, TA5 (2 days in the office per week, Shurton, United Kingdom
Integral Recruitment Ltd
ITServicesManager – Energy Infrastructure Bridgewater, Somerset, TA5 (Hybrid – 2 days on-site) £60,000 - £70,000 plus benefits including a bonus, car allowance and more Ready to lead IT operations for one of the UK’s most impactful green energy projects? We’re hiring an ITServicesManager to spearhead IT excellence. This role would suit an ITServicesManager with a strong background in Systems Administration support, with demonstrable experience of shaping and delivering ITservices within a multi-divisional business. As ITServicesManager, you’ll: Work proactively with … and tech bars. Understand IT cost drivers and recommend cost-effective service delivery Serve as the primary interface between the business and partners for ITservices issue escalation Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation. Define system performance measures and monitor, measure, and report on ITMore ❯
Service Transition Manager , to join our Service Management practice ; within one of our Hospitality clients. This opportunitity requires the planning, delivery, and operational performance of technology services, ensuring reliability, efficiency, and scalability across our client . This is a hybrid position but you will be required to attend the office up to 3 days a week … based in the Dunstable . What you'll be doing: Lead the end - to - end service introduction process, ensuring that new services are transitioned from development to operations smoothly. Work closely with project teams, business stakeholders, and IT teams to define service requirements, scope, and performance expectations during the transition phase. Coordinate with cross - functional teams to … Ensure that the new service meets security, compliance, and governance standards, working closely with security teams to mitigate potential risks. Define the technical architecture and service model for new services, ensuring it aligns with existing infrastructure and systems. Manage the deployment of monitoring and alerting systems to ensure that new services are adequately tracked, and potential More ❯
Social network you want to login/join with: Head ITServiceManager - SC Cleared, slough col-narrow-left Client: Fimatix Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Fimatix are a leading Software Consultancy who specialise … and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments.The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder management … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health More ❯
Social network you want to login/join with: Head ITServiceManager - SC Cleared, london col-narrow-left Client: Fimatix Location: london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Fimatix are a leading Software Consultancy who specialise … and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments.The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder management … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health More ❯
and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯
and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯
and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯
for an experienced ITService Desk Manager to lead a team of IT professionals to ensure the seamless delivery of ITservices across the business. You'll be responsible for maintaining high service standards, aligning IT with business goals, and driving continuous improvement in service quality and efficiency. Where … clear goals and fostering a culture of excellence. Monitor and improve service performance metrics including incident resolution, availability, and customer satisfaction. Collaborate with stakeholders to align ITservices with strategic business objectives. Maintain accurate IT asset inventories and manage their lifecycle. Create user-friendly documentation and knowledge base content. Ensure outstanding customer service through timely … treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) Places Gym membership - we offer More ❯
client operates in a financial sector and aims to be an inclusive employer that reflects society, valuing diversity in experience, background, and expertise. As an ITservicemanager you are responsible for ensuring that ITservices are continuously maintained, optimized, and developed to deliver maximum value to users, meet their needs, monitor supplier … performance, and uphold professional, secure, and future-ready service levels through concrete improvement plans and adherence to process guidelines. Your responsibilities: Facilitate collaboration between internal teams and external IT partners Oversee the full IT chain, from operations to strategic improvements Ensure continuity and high-quality service delivery Drive improvements in lifecycle management, security, and audits Engage More ❯
Croydon, England, United Kingdom Hybrid / WFH Options
Harris Federation
Join to apply for the ITServiceManager role at Harris Federation Join to apply for the ITServiceManager role at Harris Federation Get AI-powered advice on this job and more exclusive features. This range is provided by Harris Federation. Your actual pay will be based on your skills and … experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Harris Federation Step into the role of ITServiceManager and become the key problem-solver for desktop support at the Academies in your care. You'll collaborate with the Academy SLT, IT Technicians, and Central ICT … days ago Uxbridge, England, United Kingdom 3 days ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 days ago ITServiceManager (Incident, Major Incident, Problem) London, England, United Kingdom 2 weeks ago Digital Operations Manager, IT Support Manager, ITManagerMore ❯
Our client is an award-winning specialist travel company creating tailor-made holidays to selected destinations and is looking for an IT Infrastructure Engineer with expertise in maintaining IT & Data Communication system's infrastructure and providing efficient and effective technical support. Hybrid role - ideally looking for someone to visit the … office 2 days a week. The Role: This role is vital in maintaining core IT and data Communication systems infrastructure and providing efficient and effective technical support services across the business. This will involve maintaining strong relationships with third-party suppliers and managing the IT support team to provide the business with modern, resilient IT Infrastructure. It will also involve implementing strategies and solutions to enhance service quality and performance across a range of systems. Key Responsibilities Technical Support: Ensure the IT infrastructure is efficient and resilient using a combination of 3rd party vendors and an in-house team. Act as an escalation point for technical issues, providing guidance More ❯
We are looking for a Technical ServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the absence of the Head More ❯
We are looking for a Technical ServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the absence of the Head More ❯
We are looking for a Technical ServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the absence of the Head More ❯
provided by Vivo Talent Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Head of IT/Infrastructure/Networking/Security/IT Strategy/Permanent/Walsall/Hybrid/£65,000 - £70,000pa + bonus Are you a dynamic IT leader looking to make a change in your career and take ownership of a driven technology team? We’re looking for a Head of IT to join our clients team and to ensure seamless operations, service excellence, and security across their IT landscape. This is a hands-on leadership role where you’ll drive … the strategic roadmap of the team to ensure efficiency across all IT services. It is a fantastic opportunity for someone looking to move into a new business and own the direction that IT goes to ensure continuous improvement and resilience as the business grows. What You’ll Do: Own and optimise ITMore ❯