51 to 52 of 52 IT Services Manager Jobs

Onsite Service Delivery Manager Location: London/Hybrid (5 in 10 days in office) with occasional travel to Hampshire Hours: 35 per week We’re looking for an experienced Onsite Service Delivery Manager to support one of our largest customers, ensuring exceptional service quality, SLA compliance … potential SLA breaches or reputational concerns to senior management. What You’ll Bring Strong knowledge of ITIL and service management principles. Experience with managed services, SLAs, KPIs and performance reporting. Understanding of enterprise IT environments (networks, servers, infrastructure) from a service delivery perspective. Excellent communication skills with ...

Role: Service Manager Day Rate: Market rate Location : Exeter/Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement) Clearance : Required The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process … maturity, and stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations ...