Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical SupportAnalyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The … successful Technical SupportAnalyst will be solving 2nd and 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support … less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical SupportAnalyst looking to join an established and reputable client, get in touch for further details ASAP More ❯
The ITSupportAnalyst will report directly to the Group Head of IT and will be responsible for providing timely and effective desktop support to all staff via the company helpdesk system. Key duties include managing hardware assets and software licenses through IT systems … Microsoft Windows operating systems (Windows 11 and above), Sophos Central, and other common office applications is essential. The business utilizes a wide range of IT systems and solutions, all of which the analyst will be expected to support. The role also involves assisting remote staff using VPNs and … other remote access tools. The successful candidate will be responsible for configuring and deploying IT assets in accordance with company policies and standard configurations. Excellent problem-solving and fault-finding skills are critical. The ability to manage and prioritize support requests effectively, while maintaining a focus on business More ❯
Social network login/join *PLEASE NOTE: EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London-based global law firm on a permanent basis. Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The main responsibilities include being the … primary point of contact within the IT Service Desk, requiring excellent customer service skills, the ability to multi-task, and remaining calm under pressure. Key Responsibilities: Providing a professional and consistent level of technology support to all staff. Responding to incoming incidents and requests at first point of More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, warrington, cheshire col-narrow-left Client: RedRock Resourcing Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport … currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the … Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, plymouth col-narrow-left Client: RedRock Resourcing Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a … fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a … fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact More ❯
ITSupportAnalyst (2nd/3rd Line) x 3 - New! (REFGJ25) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line ITSupport Analysts to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum of 3 years’ experience in 2nd/3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem More ❯
for innovation and quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/SupportAnalyst to join them in their mission to continue delivering superior products and services. This role is office based … for innovation and quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/SupportAnalyst to join them in their mission to continue delivering superior products and services. This role is office based … in Sheffield with odd to travel to site in Glossop. Description This is a mixed role between Software Developer and SupportAnalyst Duties. Day to day will include: Design, develop, and implement software applications Collaborate with the technology team to identify and implement digital solutions Provide technical supportMore ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 07.06.2025 Expiry Date: 22.07.2025 col-wide Job Description: ITSupportAnalyst Location: Bristol Hybrid: 3 days a week in the office About the Role Our client is a managed service provider … growing at a healthy pace and looking to hire another ITSupport Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position … on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in an ITSupport team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds More ❯
the future. If you would like to submit your CV on a general basis, please follow the link below: Our client requires an experienced ITsupportanalyst to handle the IT functions and 1st and 2nd line support for their London office. You will be … the sole IT person for the London office whilst reporting to and being supported by an external IT team. The role will include: Providing 1st and 2nd line support Setting up and maintaining IT equipment and work stations Troubleshooting user issues Training staff on software and … equipment Logging IT problems and their resolution Liaising with third parties over licenses and issues Overseeing and tracking the lending of equipment Implementing company IT strategies Experience in a law firm or similar professional services/corporate environment is essential; at least two years' experience. Advanced technical knowledge More ❯
London, England, United Kingdom Hybrid / WFH Options
Harrowells Ltd
We are seeking a personable, friendly, and outgoing ITTraining & Process SupportAnalyst to join our IT team. This is a people-facing role, ideal for someone who enjoys helping others, building confidence in technology and internal processes, and supporting positive change across the firm. This is not … a traditional IT trainer role. As well as delivering engaging training sessions, you’ll support the rollout of new technology and processes, help identify where best practice is not being followed, and act as a key point of contact for business process support across departments. Key Responsibilities … Deliver tailored training sessions on IT systems, legal applications, and internal processes, both one-to-one and in group settings. Develop and maintain clear, user-friendly documentation and guides for legal teams and support staff. Support departments with process-related queries, offering guidance and troubleshooting where process More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Driver Hire Borders
Application SupportAnalyst Are you ready to take the next step in your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst. Role Overview: In … the role of IT Application SupportAnalyst, you will manage the User Acceptance Testing (UAT) phase of projects, ensuring proper review and sign-off of technology changes by business stakeholders. This ensures the quality, reliability, and usability of software systems during project deliveries, in line with business … requirements and functional designs within the IT function. The successful candidate will partake in the full SDLC (software delivery lifecycle) process, aligning business outcomes and requirements to designs, contributing to timeline estimation and planning. You will produce high-quality UAT test cases, reports on progress, and ensure UAT sign More ❯
Social network you want to login/join with: Senior IT/Desktop SupportAnalyst x 2 - New (REFBJ24), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 14.06.2025 Expiry … Date: 29.07.2025 col-wide Job Description: Senior IT/Desktop SupportAnalyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the … following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge More ❯
Social network you want to login/join with: Senior IT/Desktop SupportAnalyst x 2 - New (REFBJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted … 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/Desktop SupportAnalyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will … have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server More ❯
Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented ITSupportAnalyst to join their team for an initial 12 month contract. You will be tasked with, Key Responsibilities: Active Directory Management : Provide user account management, group policy administration, and … support for Active Directory-related issues. Microsoft 365 Entra : Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds & Configurations : Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings. Technical … Support : Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365. Troubleshooting & Issue Resolution : Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware. Documentation & Reporting : Maintain documentation of troubleshooting steps, technical More ❯
Christ's College is seeking to appoint an onsite ITSupportAnalyst to work as part of the College's IT Team. The position holder will have primary responsibility for maintaining, auditing and improving IT services required to support the College's business and … academic activities. This will involve providing advice, technical and operational support on a wide range of IT and AV issues via an electronic helpdesk, through personal visits, via phone or email or the updating of user guidance on the College website. The benefits on offer are many and More ❯
and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B. What you are accountable for: The ITSupportAnalyst is an integral part of the IT/Operations department that requires a commitment to customer service through quality … courtesy, technical expertise, and teamwork. You will be accountable for providing in-hub and remote technical support to ensure teammates can be productive and their information is secure at all times. You are also accountable for identifying and resolving root cause issues and driving a positive trend in our … service levels, while simultaneously assisting users in solving their day-to-day desktop support issues. What you are responsible for: Provide onsite and remote support for our team in multiple work settings and environments including traveling to our hub locations in the UK. Respond to queries and service More ❯
with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and … knowledge. As 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯
with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The ITSupport Engineer/Technical SupportAnalyst position is a fantastic opportunity to join a dynamic team and develop your skills and … knowledge. As 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯
our individual style. Our Values We Are One: For Love, Diversity, Change, Equality, Kindness, Freedom, Unity Against Racism Job Requirements We are seeking an ITSupportAnalyst to join our team. The role primarily involves: Providing first and second-line support for core business applications, including … POS systems, SaaS and PaaS platforms, and internally hosted applications Handling support queries via email, phone, and walk-ins, with proper ticket logging Managing application incidents and service requests using a ticketing system, ensuring timely resolution Collaborating with third-party suppliers and service providers for incident resolution Escalating incidents … appropriately, especially security issues or major outages Processing starters, leavers, and amendments within SLA Identifying opportunities for support improvement through training, technology, or process enhancements Contributing to IT projects, ensuring deadlines are met Supporting stores across the UK and ROI as needed Supporting the EPOS solution and backup More ❯
To have a discussion regarding the role, please contact Craig on 07483 097939 . The ITSupportAnalyst will deliver prompt and effective resolutions to technical issues or queries faced by colleagues, ensuring that more complex issues are escalated to senior colleagues, technicians, or third parties. They … organisational and departmental policies & procedures. They will provide an effective service to the organisation in hardware configurations and asset management. You will: Provide ongoing support to the Digital Services Team in resolving IT issues/tickets. Provide end-user technical support and maintenance (hardware and software) on … devices. Assist with the rollout of major software and hardware upgrades. Troubleshoot systems, telecoms, and network problems, diagnosing and solving hardware/software faults. Support and administer the Office 365 desktop environment. Manage devices through P3 device management solutions. Maintain the Helpdesk system, recording appropriate information for fault incidents More ❯
work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support. The Role The ITSupportAnalyst will deliver prompt and effective resolutions to technical issues or queries faced by colleagues, ensuring more complex issues are escalated … are followed. They will provide an effective service to the organisation in its requirements for hardware configurations and asset management. You Will Provide ongoing support to the Digital Services Team in resolving IT issues/tickets. Provide End-user technical support and maintenance (hardware and software) on … devices. Assist with rolling out of major software and hardware upgrades. Troubleshoot systems, telecoms and network problems, diagnosing and solving hardware/software faults. Support and Administration of the Office 365 desktop environment. Manage devices through the P3 device management solutions Maintain the Helpdesk system, recording appropriate information for More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who … are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving More ❯
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your … call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other ITSupport queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so … a willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with ITsupport in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK More ❯
IT Training and Process SupportAnalyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the … rollout of new technology and processes and driving efficiency and best practice. Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery … either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise with the wider IT and firm wide teams Experience in the roll out of new technology and processes Familiarity with legal software Highly organised Able to provide proactive More ❯