201 to 208 of 208 IT Support Analyst Jobs

service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role … Primary Duties To maintain and deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems. Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. … Secondary Duties To provide 2nd line application, OS and hardware support for internal and remote workers. To resolve user issues in a timely fashion and to escalate with relevant details where appropriate. To carry out any other reasonable duties as requested by manager. Candidate Profile Experience of OS and More ❯

An exciting opportunity for a Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1 st line support to the company’s SME clients across the Greater London area under the … guidance and support of the senior management team. The position is homebased with travel to clients in Central London three or four days a week. This role would be ideal for a Graduate who is ambitious, pro-active, and personable. You will have studied Cyber Security or an IT … SharePoint. The initial focus of this role will be troubleshooting 1 st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. More ❯

compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems – Responsibility for knowing the transaction and file processing procedures. Ensure all … full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate … testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work More ❯

compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all … full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate … testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work More ❯

more. Base pay range Note: This is an onsite role 5 days per week with going Hybrid after probation pass. 1st Line 2nd Line Support Technical Skills: Strong knowledge of Microsoft systems: Active Directory, Exchange (Azure/On-Prem), Microsoft Office 365. Proficiency with SCCM, Intune, and McAfee. Familiarity … with Windows, iOS, and Android devices. Experience with hardware support for desktops, printers, and peripherals. Ability to troubleshoot and support Cisco VOIP (CUCM) and voice recording systems. Group Policy and PowerShell scripting experience. Communication and Training: Clear and concise written and verbal communication. Ability to provide basic training … attention to detail for first-time fixes. Analytical problem-solving skills to diagnose technical issues. Teamwork and Initiative: Ability to work closely with global IT teams. Capable of taking initiative in a small team environment. Experience: Minimum of 2 years of relevant deskside support experience (ideally in Financial More ❯

We are working with a global financial institution to recruit a highly motivated and skilled individual to join their team as a Help Desk Support Analyst. The successful candidate will be responsible for supporting managing directors and trading & investment banking floors globally. Key Responsibilities: Supporting approximately 23,000+ users … work experience. Ability to work in a fast-paced environment handling 30+ calls per day. The ability to provide a high level of technical support for trading and investment banking businesses. Although the role is initially for a 12-month period there is a high possibility of extension. If More ❯

At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in More ❯

IdAM Analyst – 6-month Contract Opportunity Day rate: Up to £150 (Inside IR35) Contract length: Minimum 6-months Location: Swindon (Hybrid - 1 day per week in office) Role Overview: A new opportunity has opened up for an Identity and Access Management (IdAM) Analyst to join a growing team … on a contract basis (minimum 6 months). This role will support the development and implementation process as part of a broader transformation initiative within the business. You’ll play a key role in optimising internal operations and supporting secure access to systems and services across multiple platforms, including … on-premise and cloud environments. Reporting to the Internal Support function, you will be responsible for access management across production and non-production systems, ensuring timely and compliant provisioning and de-provisioning of access for users and customers. The position will also contribute to improving access governance frameworks and More ❯