75 ITIL Certification Jobs in England

discussions about high risk and complexity within constrained timescales. Optimise the delivery flow of teams, actively addressing complicated risks, issues, and dependencies. Essential Requirements ITIL qualification or be able to demonstrate a clear knowledge of ITIL policies and procedures. Demonstrated expertise in leadership and management of projects/ more »

Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created … be part of the journey!!! Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC more »

s degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. Strong understanding of the ITIL principles. Customer focused and is driven to achieve business value relevant outcomes. Works effectively and collaborate with purpose with a wide variety of people. … and able to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. more »

efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »

efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »

Change Administrator, ITIL, 100% remote, £ 35000 - 40000 + benefits. Expanding software product company is seeking an ITIL qualified Change Administrator to work with their Head of Technical Change. In this new role you will be responsible for administration activities related to change process, including documenting & supporting technical change … a number of change related activities and stand in for the Head of Change when necessary. This is an exciting time to join as ITIL is being introduced and implemented through the company and you can help shape and drive this. Key responsibilities include - * Oversee the administration of change … stakeholders are updated, and timelines are achieved To be considered you will have the following skills and experience - * Excellent communication skills. * Strong knowledge of ITIL - used to applying ITIL change management processes & principles * Experience of planning and managing runbooks to successful conclusion * Ability to produce reporting, understand and more »

team members to facilitate resolution. Continuously evaluate service desk processes and procedures, identifying inefficiencies and areas for improvement. Develop and implement best practices using ITIL framework to optimize service desk operations and enhance productivity. Utilize data and metrics to track key performance indicators (KPIs) and drive continuous improvement initiatives. … of 3 years of hands-on experience in a leadership role within a service desk or technical support environment. Industry certifications such as advanced ITIL certifications are highly desirable. Proven managerial experience, demonstrating the ability to lead and motivate a diverse IT support team effectively. Strong understanding of service more »

products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension more »

and Docker · Vmware · Good Network skills (Firewalls & Switches) · A driving license. You can have: · Grafana and or Prometheus · Windows Server Knowledge · A knowledge of ITIL processes, and ideally ITIL certified more »

to assign placement in the Data Centre Knowledge of basic electrical requirements and conversions (i.e. kilowatts, amps, phases, etc) Experience working in a Structured ITIL and or ISO environment Great team work ethic Ability to work multiple projects simultaneously Proficient in MS-Office Suite including Visio Manual handling experience … Desirable skills/qualifications: Data Centre qualifications up to a degree standard Project Management qualifications ITIL qualifications This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. more »

Experience Supporting Office 365 (Skype) Good technical experience relevant to an IT support function Some experience in Contact Centre, Service Desk or similar environment ITIL Qualification (working in an ITIL environment) Fluent English (spoken and written). Additional languages are desirable. Previous experience as a team leader in more »

Desk Manager Knowledge and understanding of best practices for service management. Knowledge of M365 product suite and administration of security, compliance and productivity suites (certification would be a bonus but not essential). An ability to think critically about systems and to adjust consistently as needed. An ability to … external partners, being trusted to report accurately against progress and escalate risks and issues to an appropriate level for resolution or mitigation. Knowledge of ITIL (certifications would be a plus). Sound interesting? Please get in touch with Lewis.Vyse@lafosse.com more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A more »

and enhanced services across all offices To define and manage the global IT support and training budget. Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL more »

Qualifications Essential Level 5 qualification in recognized IM&T field or equivalent experience in a role Evidence of post qualifying and continuing professional development ITIL qualification-foundation Access to transport at all times to cover on-call and site visits as part of the role Desirable CCNA or equivalent … certification Experience Essential Relevant experience in an IT Infrastructure/Communications environment Experience of configuring a range of Cisco products in wired and wireless network environments Knowledge of Data Network topology/environments Practical knowledge of IP telephony Evidence of organisational and problem solving skills Desirable Experience of working more »