51 to 75 of 285 Performance Management Jobs

provide day-to-day operational and developmental leadership to a dedicated team of Service Desk Analysts. You will be responsible for queue and rota management, workload planning, performance reviews, and acting as the primary escalation point for technical or service issues. Working in alignment with ITIL-aligned best … highly responsive service that consistently hits agreed SLAs. Key Responsibilities: Team Leadership: Line manage, mentor, and supervise first-line support analysts, overseeing rotas, performance management, and professional development. Ticket & Queue Management: Oversee the full incident lifecycle, ensuring high-quality triage, effective workload distribution, and compliance with SLAs. ...

council priorities. The Role You will provide a professional, customer-focused procurement service for the acquisition of goods, services and works within a category management framework. You will lead a team of procurement professionals, manage significant third-party spend and deliver complex procurement projects from inception through to contract … relationships with stakeholders across the Council and external suppliers. Provide procurement advice, guidance and training to Council officers and elected members. Lead on supplier performance management and contract management activities. Develop business cases, market analysis, spend reviews and sourcing strategies. Ensure compliance with procurement legislation, Council procedures ...

quality delivery and risk management. To lead the business by educating, influencing and advising key stakeholders on procurement best practise concurrent with effective supplier management and development of suppliers, resulting in exceptional standard of performance and contribution towards long-term growth and profitability. Key Tasks - Lead Business Units … order to deliver best value, cost savings and service level improvements, achieving high quality and standardisation across the division. Conduct regular audits and performance reviews with suppliers to maintain effective relationships and identify value improvement opportunities Supplier Management - Promote performance management, innovation and continuous improvement ...

Description A senior engineering leader who is responsible for the technical health, delivery performance, and professional development of their team. The Tech Lead is the primary engineering owner for one or more teams — setting technical direction, building culture, and bridging the gap between engineering and the broader organisation. Tech … contribution remains significant. Approximately 60% of time is spent on direct technical work — coding, design, review, and architectural decision-making — and 40% on line management, stakeholder communication, hiring, and engineering strategy. This reflects Ignite’s current scale and the importance of Tech Lead technical credibility. Responsibilities Own the technical ...

backends, and cloud-native technologies, ensuring both delivery excellence and team development while remaining technically hands-on with containerised, scalable solutions. Key Responsibilities Delivery Management (25%) Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs Drive predictability, velocity, and quality … architectural guidance and critical technical decisions, with selective hands-on contributions Define technical decisions and maintain system health through architectural oversight and technical debt management Establish and drive comprehensive quality culture including TDD/BDD practices, testing standards, automated quality gates, and team code review excellence Define team security ...

backends, and cloud-native technologies, ensuring both delivery excellence and team development while remaining technically hands-on with containerised, scalable solutions. Key Responsibilities Delivery Management (40%) Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs Drive predictability, velocity, and quality … architectural guidance and critical technical decisions, with selective hands-on contributions Define technical decisions and maintain system health through architectural oversight and technical debt management Establish and drive comprehensive quality culture including TDD/BDD practices, testing standards, automated quality gates, and team code review excellence Define team security ...

Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture.o Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures.o Own major incident management, confidently engaging technical teams, business users and senior leaders … during critical issues.o Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery.o Build capability through coaching, performance management and learning and development across teams.o Bring extensive experience of IT service management leadership, enterprise technology and excellent communication skills. About ...

operations, take owner ship of Ha lo PSA (our ticketing and professional services platform) from a service delivery perspective, strengthen incident, request, and escalation management, and ensure SLAs and customer expectations are consistently met. The role will inherit an existing service desk structure comprising 3 tiers of service desk … core part of this role will be to establish strong operational control, reduce dependency on informal or inconsistent ways of working, improve processes and performance management, and build a resilient, scalable service desk function that delivers a reliable, professional customer experience. Objective:? Manage Daily Operations of the Service ...

Duration: Initial 6-month contract Overview Our client is seeking a Business Engagement & Transformation Support professional to support Digital communications, stakeholder engagement, SharePoint content management, governance, and performance reporting activities. The role will help improve how Digital engages with the wider business through effective communications, coordination … ongoing development of DigitalHub and associated performance management processes. Key Responsibilities Stakeholder & Engagement Support Coordinate with Heads of Function, SMEs, and stakeholders to gather inputs and manage communications activities. Support workshops, working groups, and engagement sessions. Assist in the delivery of Digital Communications & Engagement plans. Communications & Content Draft ...

programme. The Planning and Reporting Solution Consultant is a senior, business facing role leading the shaping and delivery of the planning, budgeting, forecasting and management reporting solution in collaboration with the Design Authority, Product Owner and finance and performance management stakeholders. Lead the shaping of the planning … budgeting, forecasting and management reporting solution across the SAP planning and analytics capabilities in scope, ensuring coherence with the financial core and alignment with the wider SAP product suite in use on the project. Act as the major owner of planning, budgeting and forecasting and of management ...

understand business goals and develop people strategies that support these objectives. Provide expert advice and coaching to managers on all aspects of people management, including performance management, talent development, and employee relations. Lead initiatives to enhance employee engagement and foster a positive workplace culture. Analyse People metrics ...

Senior Growth & Performance Manager Location: Leeds (Hybrid – 3 days office/2 days remote) Salary: £75,000 – £95,000 Company A leading UK-based organisation undergoing a significant digital transformation, with a strong focus on growing its consumer-facing platform and evolving its offering in a competitive, fast-moving … market. About the Role This role sits at the centre of a fast-evolving, commercially driven environment, supporting senior leadership in understanding performance, shaping priorities, and ensuring investment is focused on the highest-impact initiatives. You will play a key role in connecting data, strategy, and commercial decision-making ...

networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success … through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. ...

growth, and advancing operational excellence. Team Description: This role is on the Data Platform Engineer Team. We are responsible for providing day-to-day management and oversight of the technologies/services supporting numerous data & analytic platforms across the Enterprise. The team is responsible for data analytics domains including … maintain technical documentation to help ensure that support can be efficiently performed and the impact of future requests can be assessed Monitor service performance and recommend areas of focus for continuous improvement initiatives, including application performance management Participate in on-call schedule or rotations (where applicable) Vendor ...

growth, and advancing operational excellence. Team Description: This role is on the Data Platform Engineer Team. We are responsible for providing day-to-day management and oversight of the technologies/services supporting numerous data & analytic platforms across the Enterprise. The team is responsible for data analytics domains including … maintain technical documentation to help ensure that support can be efficiently performed and the impact of future requests can be assessed Monitor service performance and recommend areas of focus for continuous improvement initiatives, including application performance management Participate in on-call schedule or rotations (where applicable) Vendor ...

growth, and advancing operational excellence. Team Description: This role is on the Data Platform Engineer Team. We are responsible for providing day-to-day management and oversight of the technologies/services supporting numerous data & analytic platforms across the Enterprise. The team is responsible for data analytics domains including … maintain technical documentation to help ensure that support can be efficiently performed and the impact of future requests can be assessed Monitor service performance and recommend areas of focus for continuous improvement initiatives, including application performance management Participate in on-call schedule or rotations (where applicable) Vendor ...

projects Engage stakeholders and maintain clear communication across delivery Work closely with clients to understand requirements and ensure alignment Support team leadership, development, and performance management Contribute to continuous improvement across delivery practices Key Requirements: Strong experience delivering Oracle ERP implementation programmes Proven experience managing workstreams within large … scale transformation projects Experience across at least one of: Data Migration Testing/Test Management Project/Programme Management Experience leading and developing delivery teams Strong client‐facing experience with stakeholder engagement at all levels Understanding of delivery methodologies (Agile, Waterfall, or similar) Experience across phases ...

Digital Workplace engineering team. This is a leadership role for someone with a strong technical background in modern workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality … platforms (including Intune and Azure Virtual Desktop), it is not a hands-on technical delivery role. Your primary focus will be people leadership, delivery management, prioritisation, and stakeholder engagement. Key responsibilities of the role include: Provide direct line management to the UK Digital Workplace engineering team. Coach, mentor ...

Digital Workplace engineering team. This is a leadership role for someone with a strong technical background in modern workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality … platforms (including Intune and Azure Virtual Desktop), it is not a hands-on technical delivery role. Your primary focus will be people leadership, delivery management, prioritisation, and stakeholder engagement. Key responsibilities of the role include: Provide direct line management to the UK Digital Workplace engineering team. Coach, mentor ...

extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business … long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance ...

reward. Service Delivery Lead/Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance of the support function . This role exists to: Strengthen service delivery Relieve pressure on senior technical staff Provide a clear operational bridge between … main go-between for the Managing Director and the support team: Translate business priorities into operational action Provide clear feedback on risks, capacity, and performance 5. KPI & Performance Management Own and drive service KPIs, including: SLA performance Ticket ageing and backlog Escalation rates and repeat issues ...

working on a 'Smarter Bidding' programme, a strategic initiative focused on replacing fragmented, Excel-driven bidding and pipeline processes with a modern workflow and performance management platform. You will be key to designing end-to-end tech & solution designs and contribute to the business' evolution of architecture patterns … practises and, ultimately, uplift the maturity of the architecture function. We are looking for: Proven experience within a Solutions Architecture position Expertise in bid management, pipeline management, tendering, or operational workflows - ideally with platforms such as (url removed), Salesforce, edison365, etc Excellent communication skills & stakeholder management ...

play a key role in supporting the day-to-day running of the business. This is a varied and rewarding position that combines office management, finance administration, HR support, supplier management and compliance responsibilities. Working closely with the leadership team, you will become a central figure in ensuring … business administration. You'll be responsible for keeping essential operational functions running smoothly while supporting colleagues across multiple departments. Key Responsibilities Office & Facilities Management Oversee office suppliers, facilities and workplace services Coordinate maintenance, repairs and office improvements Manage office equipment and supplies Liaise with landlords, contractors and service providers ...

have existing work authorisation. Key Responsibilities Revenue Growth & Leadership Own a team ACV quota and overall responsibility for EMEA revenue performance Define and execute the EMEA sales strategy to drive accelerated growth and market expansion across Nordics, Benelux, UKI, and DACH. Own territory design, target account selection, and quota … regions Drive consistent month-over-month and year-over-year revenue growth through disciplined execution and accountability Establish strong forecasting rigor and pipeline management aligned to quota attainment Team Leadership, Coaching & Performance Lead, coach, and develop Account Executives across EMEA with clear quota ownership and performance expectations ...

governance activities Facilitate steering committees, executive updates, and key programme reviews Ensure alignment with PMO standards, methodologies, and change control processes Stakeholder & Partner Management Build trusted relationships with senior stakeholders across manufacturing and operational sites Act as the primary liaison between business leadership, IT teams, and third-party delivery … mentor programme resources including Project Managers and Product Specialists Foster a collaborative, high-performing culture across internal and external teams Support recruitment, onboarding, and performance management activities Business Change & Transformation Drive organisational readiness and user adoption for new technology solutions Partner with business stream leads to manage change ...