clear and detailed technical documentation and contribute to the knowledge base. Liaise with clients to provide updates and explanations regarding ticket resolution progress. Champion service desk efficiencies and support process improvements. Ensure all work adheres to internal SLAs and complies with industry best practices. Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and More ❯
new IT solutions and enhancements Alignment of business processes with IT strategy and architectural requirements Contribution to the creation of business cases Development of system specifications and documentation Driving process improvements Collaboration with external service providers Leading system implementations, conducting system tests, and preparing change as well as release plans Assisting in the development of training materials Providing 2nd More ❯
It's a chance to truly shape the direction of IT delivery and client experience within a high-performing team. You'll have scope to: Implement real change – from process improvements to technical upgrades and new innovations. Help grow and evolve the PS function – working closely with internal leaders to refine how projects are approached and delivered. Progress into More ❯
Huddersfield, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Avanti
unified portal architecture, built using micro-frontend principles. The team follows a collaborative approach, where developers are trusted to make technical decisions, contribute to architectural discussions, and help drive process improvements. Key Responsibilities Develop and maintain internal applications using Angular and .NET Core. Build and integrate APIs, services, and data-driven features. Write clean, testable, maintainable code with strong More ❯
GRC, People, Finance) to shape IT initiatives. Deliver IT change through a Kanban methodology and maintain an IT Change Roadmap. Define and regularly test our disaster recovery plan. Identify process improvements to enhance support and change delivery. What You'll Bring Essential Skills & Experience: Microsoft 365 administration (Teams, SharePoint, Office apps, Power Automate). Microsoft Entra ID (identity, access More ❯
New Works, Telford, Shropshire, England, United Kingdom Hybrid / WFH Options
Service Care Solutions
incidents. Assist with maintaining the Information Security Risk Register and associated controls. Support compliance with ISO 27001, Cyber Essentials Plus, and DSPT. Provide input to security policies, standards, and process improvements. Technical Security Oversight Collaborate with IT and Security partners to review alerts, vulnerabilities, and incidents, providing risk-based recommendations. Review and validate security configurations for key platforms (endpoint More ❯
Lancaster, Lancashire, England, United Kingdom Hybrid / WFH Options
Butler Rose
and attend internal and external meetings, recording and following up on key actions. Communicate regularly with stakeholders to provide updates and ensure expectations are managed. Identify and help implement process improvements to enhance project efficiency and quality. Ensure compliance with company policies, procedures, and quality standards throughout the project lifecycle. Person Specification Essential: Experience supporting the delivery of projects More ❯
of practise (CoPs) for software engineering Mentor junior colleagues and share your knowledge and experience with the wider team Contribute to team-wide initiatives, including code reviews, design discussions, process improvements and workstream planning What you'll bring: BSc or equivalent experience, preferably in a Computer Science related field 5+ years commercial software engineering experience High EQ: bring compassion More ❯
performance, and exploratory testing across various devices, OS versions, and screen sizes. Validate fixes and confirm resolution of reported issues. Help define and refine QA metrics and contribute to process improvements. Participate in release planning and provide input on potential risks. Support test automation initiatives and assist with managing test environments and data. 🧠 What We’re Looking For Hands More ❯
City of London, London, United Kingdom Hybrid / WFH Options
My Apps
performance, and exploratory testing across various devices, OS versions, and screen sizes. Validate fixes and confirm resolution of reported issues. Help define and refine QA metrics and contribute to process improvements. Participate in release planning and provide input on potential risks. Support test automation initiatives and assist with managing test environments and data. 🧠 What We’re Looking For Hands More ❯
Watford, Hertfordshire, South East, United Kingdom
Optum
updates and insights. Supporting training initiatives for new and existing support colleagues. Representing Support in Product Triage Team meetings and acting as a liaison with development teams. Contributing to process improvements and recommending tools that enhance support efficiency. Who youll be: Were seeking someone with strong analytical skills and a passion for solving problems. Youll bring technical expertise, excellent More ❯
rapidly diagnosing issues, implementing optimizations, and rolling out new features. Collaborate across engineering, QA, product, and operations teams to define best practices, evaluate new tools and frameworks, and recommend process improvements that accelerate delivery and elevate quality. To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or More ❯
technical audiences. Engage with senior stakeholders, including C-suite, during project delivery and pre-sales. Guide baseline decisions and ensure alignment across the PS team. Drive internal efficiency and process improvements. Mentor junior team members and support onboarding initiatives. Maintain KPIs: Quality Score and Customer Feedback Score consistently above 90%. Measurable Outcomes Projects delivered on time, within budget More ❯
Rugby, Warwickshire, West Midlands, United Kingdom
Amazon
site. Work within the EU Controls network to enhance the capability to monitor MHE metrics and provide visualization and data to internal customers. Actively participate in or own continuous improvement projects driven by the EU Automation network. Work with IT, EU Automation Engineering and Operations Engineering to ensure all systems are correctly documented and that accurate backup libraries are … and commission of new equipment. Support other sites in the EU network as required. Basic Qualifications Several years' experience with PLC controlled automation and issue diagnosis in a continuous process or production environment. You already possess a Bachelor's degree, or youre on track for obtaining a Bachelors degree in less than one year Experience supporting a wide range … of different conveyors and sortation systems. Proven ability to troubleshoot under high pressure. Ability to follow, understand and develop improvement strategies for code conforming to IEC 61131-3 Ability to interpret both mechanical and electrical drawings. Experience in dealing with material handling, flow and capacity visualization and monitoring. Experience with Microsoft Office, SolidWorks, Ignition, Visio and AutoCAD. Ability to More ❯
of crafting mechanical engineering drawings, developing 3D models, and handling part numbers in system. This role supports the design of new tooling, fixtures, and facility equipment along with the improvement of existing designs, collaborating closely with the Global Manufacturing Engineering team, simulation, suppliers, and site specific Manufacturing Engineering teams at various global factories. Precision in calculations such as wall … models. Additionally, the role involves data entry and maintenance tasks within the Oracle database system, supporting multi-functional operations across the organization. This position requires excellent skills in communications, processimprovement, as well as configuration of CAD Software. You will need to have strong CAD skills and understanding of the SolidWorks & PDM Pro software. In This Role, Your … Responsibilities Will Be: Collaborate with the engineering teams during product development and design iterations Identify areas of improvement, provide recommendations, and implement solutions by developing new tools or processes Train CAD users in core application skills and standards Strong communication and social skills with the ability to work in a global environment Willingness to work in teams and individually More ❯
to capture and document business requirements to ensure a clear understanding of their needs and objectives. Conduct detailed analysis of business processes, systems and data to identify opportunities for improvement and optimisation. Facilitate workshops and interviews to gather requirements, user stories and use cases. Analyse and document business processes, workflows and system interactions to ensure alignment with business goals. … functional specifications and user stories to ensure clarity and feasibility for development teams. Perform data analysis to identify trends, patterns and insights which can drive business decision-making and process improvements. Define and implement product centric operating models, enabling products to be delivered more efficiently and effectively. Manage product ownership practices and processes, ensuring products developed meet the customer … complex delivery or equivalent projects. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Proficiency in business analysis techniques, such as process modelling & lean practices, use case development and requirements elicitation. Experience with Agile delivery and knowledge of methodologies and tools, such as Scrum, Kanban, SAFe 5.0, LeSS. Excellent communication and More ❯
Company description: GXO Logistics Supply Chain Inc. Job description: Are you passionate about HR systems and digital transformation? Do you thrive on solving complex problems and driving continuous improvement? Do you enjoy blending proactive thinking and processimprovement with hands-on system work? If you answered yes, then this opportunity could be your next big move click More ❯
enhance the technical reputation of BAE Systems with customers and industry. Communicate related findings and associated risks and opportunities to all levels of the organization. Develop data models and process flows as well as liaising with multiple stakeholders - mainly engineering, to document and/or validate the current state or As-Is business process. Focus on processimprovementMore ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Sanderson
Milton Keynes on occasionClearance: SCSalary: £50 - £55K Overview:We're looking for an experienced Test Engineer to join an Agile team, providing hands-on testing expertise and supporting continuous improvement across functional and non-functional testing. You'll contribute to best practices, processimprovement, and may take on mentoring or team-leading responsibilities. Key Requirements: Strong experience … driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
why not join us at FairPlay and be part of something bigger... Role Overview: Fairplay Sports Media is evolving to embrace agentic AI and AI tools to drive productivity improvement and gain efficiencies across the organisation. To initiate this evolution FairPlay has identified key areas for improvements and is looking for a Business Analyst to analyse, document, and map … the critical business processes used. This role is critical in helping to identify opportunities for process improvements, automation and role optimisation, ensuring the business is on a strong footing for continued growth. The ideal candidate will have experience of working in a publisher or media company, and has worked cross functionally to create business process maps & documentation, whilst … having a keen understanding of how technology (specifically agentic AI) can drive process improvements & efficiency. Key Responsibilities: Process Mapping & Documentation: Collaborate with cross-functional & internationally diverse teams to identify and document core existing business processes, workflows, and systems. Work closely with key stakeholders across the business to understand existing processes, constraints and opportunities for improvement. Facilitate workshops, interviews More ❯
why not join us at FairPlay and be part of something bigger... Role Overview: Fairplay Sports Media is evolving to embrace agentic AI and AI tools to drive productivity improvement and gain efficiencies across the organisation. To initiate this evolution FairPlay has identified key areas for improvements and is looking for a Business Analyst to analyse, document, and map … the critical business processes used. This role is critical in helping to identify opportunities for process improvements, automation and role optimisation, ensuring the business is on a strong footing for continued growth. The ideal candidate will have experience of working in a publisher or media company, and has worked cross functionally to create business process maps & documentation, whilst … having a keen understanding of how technology (specifically agentic AI) can drive process improvements & efficiency. Key Responsibilities: Process Mapping & Documentation: Collaborate with cross-functional & internationally diverse teams to identify and document core existing business processes, workflows, and systems. Work closely with key stakeholders across the business to understand existing processes, constraints and opportunities for improvement. Facilitate workshops, interviews More ❯
is home based, with the requirement of hybrid travel to client site - project phase dependant. What the role entails: High level solution design, with hands on involvement in business process analysis, functional requirement gathering and creation of functional design documentation Hands on in system install/configuration and user acceptance testing Key user training, go-live support and post … go-live processimprovement Involvement in concurrent integration projects with third party ISV solutions Communication with key stakeholders and providing leadership to junior team members Whats on offer? The chance to join a growing partner and work on innovative UK BC projects, across a range of industry sectors A fantastic starting base salary up to £85,000 as More ❯
with L&D. What We're Looking For: 4 years + experience Proven experience developing apps and workflows using Power Apps and Power Automate . Strong grasp of business process automation and app life cycle management in the Power Platform. Solid documentation and processimprovement skills. Basic experience with C#.NET for plugin or API development. Familiarity with More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Capgemini Engineering
supporting the strategic direction from the business Developing and supporting team members Project planning and controls Tracking and reporting progress to time, cost and quality Enacting profitability and margin improvement initiatives Ensuring productivity of the team Forecasting and project finances Risk management Quality control Continuous processimprovement Problem resolution Resource allocation Client satisfaction Don’t meet every … activity. 5 years' experience in project, programme or bid management. Leadership of complex, multi-functional teams to time, cost and quality objectives. Proficient with project finances, revenue recognition, margin improvement, risk management and month-end reporting. Proven ability to plan and organise projects effectively, with excellent attention to detail. A developed understanding of business and finance, project planning and More ❯
of high-quality components. Success in this position requires a deep understanding of machining principles, toolpath strategy, and fixture design. You'll need strong communication skills and a continuous improvement approach to support productivity goals and cost reduction initiatives. Experience with EdgeCam, GibbsCam, and Siemens NX is a plus, as is the ability to solve and resolve programming or … process issues in a fast-paced, team-oriented environment. In This Role, Your Responsibilities Will Be: Develop and optimize CNC programs for mills, lathes, and multi-axis CNC machines using CAM software (e.g., Edgecam, Gibbscam, Siemens NX,etc.). Design and/or specify fixturing and workholding solutions to ensure repeatable setups, part stability, and machining accuracy. Analyze quality … data and assist with root cause investigations for machining-related nonconformances; implement corrective programming changes. Identify and lead processimprovement initiatives to reduce cycle times, improve tool life, and reduce scrap and rework. Collaborate with Engineering, Quality, and Production teams to ensure manufacturability and support new product introduction. Assist in the development of capital investment plans, supporting machine More ❯