London, England, United Kingdom Hybrid / WFH Options
Howden Group Holdings
for data reliability, SLA adherence, and platform performance . Mentor and lead a team of Quality Engineers , fostering a quality-first culture within the data platform team. Drive continuous improvement , exploring new technologies, automation tools, and best practices to enhance testing efficiency. Ensure regulatory compliance for data handling, storage, and processing, aligning with GDPR, industry standards, and internal governance … validation, cloud monitoring, security validation ). Ability to lead teams , influence best practices, and collaborate effectively with stakeholders across data, governance, and infrastructure. Experience in defining quality strategies , driving process improvements, and implementing automation in large-scale data platforms. Knowledge of data observability and anomaly detection tools (preferred). Industry experience in financial services, insurance, or regulated environments (not … take a strategic leadership position in ensuring the end-to-end quality, compliance, and performance of the Group Data Platform while fostering a culture of excellence, automation, and continuous improvement . What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals More ❯
to project needs Overseeing compliance with Service Transition governance and escalating risks appropriately Building strong relationships with stakeholders to ensure effective service delivery Driving standardisation, automation, innovation and continuous improvement across service design processes Forecasting and managing Service Design demand across portfolios and projects Ensuring timely delivery of service support artefacts including procedures, tooling and knowledge Developing and implementing … a roadmap for capability maturity and processimprovement Qualifications Who we're looking for: Proven experience in leading service design and transition within a complex IT environment Strong understanding of ITIL frameworks, particularly Service Design and Transition Experience managing and developing a small team of IT professionals A good understanding of Agile and Waterfall based project delivery You More ❯
the planning, execution and monitoring of projects to ensure they are delivered on time and within budget. They assist in task delegation, resource management, risk mitigation, stakeholder communication and processimprovement while gaining experience in project lifecycle management. Project Management Officer (PMO): This role establishes and maintains project management standards, ensuring timely delivery, scope/quality adherence and … and business goals, ensuring quality and functionality which resonates with key stakeholders. Business Analyst (BA): As a BA, you'd be responsible for investigating and analysing business needs, identifying improvement opportunities, defining requirements and ensuring solutions align with business objectives. BAs take a holistic approach, considering people, processes, technology and organisational structure to deliver value while minimising risks. Why More ❯
communicating complex technical concepts in business-friendly language Support the Strategic Accounts team in planning and delivering quarterly business reviews, highlighting operational performance and service improvements Influence product and process improvements by surfacing frontline insights and recurring customer challenges Collaborate cross-functionally with internal teams to ensure customer commitments are met and exceeded across regions and time zones Continuously … a proactive, consultative approach to retention, problem-solving, and long-term relationship health Comfortable navigating ambiguity and change, with a self-starting attitude and ownership mentality that drives continuous processimprovement Ability to influence internal stakeholders and product development teams by representing the voice of the customer with clarity and credibility A mindset of innovation, bringing creative solutions … background check as a condition of employment, and you will be informed of this during the initial screening process. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today More ❯
offers daily variety and purpose, but also stability and long-term career growth . You’ll be part of a collaborative, forward-thinking team committed to innovation and continuous improvement in national infrastructure. This role can be based at our Dartford, Leatherhead, or South Mimms office, offering flexibility and a supportive working environment. What You’ll Be Doing As … all records—including assets, inspections, and work orders—are accurate and compliant Configure and customise system settings, workflows, and reporting tools to meet evolving operational needs Identify and implement process improvements that streamline routine maintenance and asset management Collaborate with internal teams, contractors, and National Highways to ensure alignment with strategic goals Analyse data and performance, helping the organisation … looking for someone who is technically skilled, solution-oriented, and passionate about using data and systems to improve real-world infrastructure. If you thrive on collaboration, innovation, and continuous improvement, we’d love to hear from you. Proven experience as a System Administrator or in a similar role, managing Brightly Confirm or equivalent asset/routine maintenance systems Good More ❯
inventory is updated accordingly in AMOS Responsible for the creation and management of new reports to use for analysis of costs and data stability. Responsible for driving and developing process improvements to ensure maximal compliance from end users Consult, advise, and influence the user best practices of AMOS system for the management for the dry docks. Collaborating with IT … Post dry dock produce and present construction vendor quality/assessment report for project evaluation to project managers and senior leaders and establish lessons learnt Preparation documentation to aid improvement of dry dock procedures. Required Qualifications & Skills Bachelor’s degree or equivalent qualification in Project Management, Engineering, Construction Management, Business, or related field Confident in managing databases – both from … respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Seniority level Mid-Senior level Employment type Full-time More ❯
by every employee, their actions, and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To … and company policies and reinforces them when necessary Champion clean, simple, methodical, and ethical data engineering practices Create and maintain optimal data pipeline architecture Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Support the data science team by preparing data for prescriptive and predictive modelling. Knowledge and … EKS, EC2, RDS) or similar cloud services, Snowflake, Fivetran, Airbyte, dbt, Docker, Argo Experience in SQL, Python, and Terraform Experience with building Data pipelines and applications to stream and process datasets Robust understanding of DevOps principles is required Experience managing cloud infrastructure would be beneficial Sound knowledge of distributed systems and Data architecture (lambda)- design and implement batch and More ❯
behaviours and associated Surveillance programmes. Experience of interpreting trade and market data and understanding of input data flows across different asset classes. Experience of Change management and/or processimprovement and automation. Microsoft suite, Excel macros, Python, SQL or equivalent preferred. A collaborative team player, approachable, self-sufficient and influences a positive and professional work environment. Excels … on data quality/completeness issues, while possessing the Surveillance and business knowledge required to assess the implications of any issues in order to take appropriate action. Structured and process/framework driven. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators More ❯
quality of performance in a competitive market. This is achieved by assisting clients in services such as Change Management, Test Automation, Testing Strategy Development, Test Service Implementation, and Test Process Improvement. Within your role, you will be part of the testing excellence team that builds test plans and executes testing required to successfully evaluate a diverse set of applications … the ability to develop a long-term vision for testing while being adaptable to meet immediate customer requirements. Key Responsibilities: Provide guidance and understanding on the creation, maintenance, and improvement of QA tools. Organize and prioritize work requests from multiple teams effectively. Develop and maintain documentation for team projects. Understand identified defects and follow through to resolution, keeping relevant More ❯
infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly. We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain … integrity, accuracy, and compliance within the system, maintaining records of assets, inspections, and work orders. Configuration & Customization: Tailor system settings, workflows, and reporting structures to align with operational requirements. ProcessImprovement: Identify and implement enhancements to maximize efficiency in maintenance planning and asset management. Stakeholder Engagement: Collaborate with internal teams, contractors, and Highways England/National Highways to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Walters
with budgetary constraints. Build strong partnerships across all levels of management, maintaining effective communication channels that foster trust and transparency. Provide expert support on various finance projects that drive processimprovement or support organisational change initiatives. Undertake ad hoc duties as required to support the wider finance team's objectives. What you bring: Qualified Financial Professional status (such … analytical thinking combined with abstract reasoning skills that allow you to interpret complex information clearly. Proactive approach as a self-starter who is highly motivated, organised, curious about continuous improvement, and eager to contribute beyond core responsibilities. Strong interpersonal abilities enabling you to communicate effectively at all levels of the business-both verbally and in writing-and present confidently More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Falcon Smart IT (FalconSmartIT)
includes definition of ETL processes, integration and reconciliation rulesets and ServiceNow workflows across WPP ET. Key Responsibilities Lead the development, implementation, and ongoing management of the Foundation Data Management process in alignment with ITIL best practices. Ensure that all Foundation Data Management processes, policies, and procedures are clearly defined, documented, and adhered to across the organization. Manage and and … the skills and knowledge necessary to perform their roles effectively. Provide ongoing training and development opportunities to team members to enhance their expertise in Foundation Data. Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of the Configuration Management process. Stay up to date with industry trends and best practices in ServiceNow Foundation Data … most appropriate format for the audience Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced, global environment Advocate for driving efficiencies, stabilization and continuous improvement ITIL/ITSM knowledge/experience/certifications an advantage. Behaviours You?re open:?We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and More ❯
Support and maintain key technologies including Microsoft 365, Azure, Intune, and networking infrastructure Ensure the smooth operation of the service desk, overseeing ticket triage, prioritisation, and resolution tracking Drive process improvements, maintain documentation, and contribute to a culture of continuous improvement Collaborate with internal departments to understand IT needs and deliver solutions aligned with business goals Liaise with More ❯
bookings, and track campaign performance. Provide regular updates to leadership on sales performance and trends, highlighting opportunities for growth or remediation. Project Leadership Lead cross-functional initiatives involving sales process automation, new tool implementation, and system integrations. Guide rollout strategies and ensure user adoption through training, documentation, and ongoing support. Enablement & Training Train and mentor sales reps and stakeholders … of quoting, bookings lifecycle, and sales funnel management. Strong knowledge of sales operations best practices, hierarchy structures, and product catalog management. Experience working with cross-functional teams and leading processimprovement initiatives. It'd be outstanding if you also had Salesforce Sales Cloud Consultant, CPQ Specialist, or Agentforce Specialist certifications. Experience integrating Salesforce with internal tech stacks (e.g. More ❯
For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as … procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms (Azure, Entra ID, Microsoft 365). Contribute to service improvement initiatives, including root cause analysis and automation opportunities. Participate in on-call rotations or after-hours incidents during peak retail periods. Work within established security frameworks and governance. Hybrid … adherence, and user satisfaction. Proven leadership in cross-functional collaboration with business units, IT teams, and external vendors. Strategic thinking with a focus on immediate issues and long-term process improvements. Conflict resolution skills and professional escalation management. Ability to lead meetings, conduct training, and participate in broader IT initiatives. Adaptability in fast-paced, high-stakes environments. Proactive approach More ❯
London, England, United Kingdom Hybrid / WFH Options
WSP in the UK & Ireland
of delivery of the Horizon Oracle Fusion Roadmap Work closely with stakeholders to track and report on value added deliverables in support of a superior employee experience Streamline the process for change request review and management in JIRA, reducing waste and improving efficiency Work closely with the Release Management Lead to create methodologies to ensure resource and capacity planning … and analyze established KPIs and key activities for measurable outcomes with focus on quality and high business value, providing insights for continuous improvements Collaborate with cross-functional teams for process improvements Lead Release Management processimprovement implementation projects, and other projects as required Responsible for development of documentation, training and communication of standard operating procedures and collaborative More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
Are you a data-savvy problem solver with a passion for systems and processimprovement? Do you thrive in a fast-paced environment where your technical expertise makes a real impact? If so, wed love to hear from you! Were looking for a Data Coordinator (Operations Technical Coordinator) to join our dynamic and collaborativeCentre Operations team at our … reduce manual burden through integration and/or automation. Knowledge of data protection (GDPR) and confidentiality requirements related to sensitive commercial andpersonal data (learner and associate data). Continuous improvement skills, with the knack to identify opportunities and make recommendations forimprovements. Good communication skills and problem-solving skills. Critical thinking skills with a focus on producing high quality outputs. More ❯
AI governance when relevant. Develop and maintain documentation, reports, and dashboards for risk tracking and compliance monitoring, emphasizing digital risks. Lead or contribute to digital risk maturity assessments and processimprovement initiatives. Work cross-functionally with teams across IT, compliance, finance, and security to drive integrated risk management solutions. Skills and attributes for success You will be a … and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better More ❯
AI governance when relevant. Develop and maintain documentation, reports, and dashboards for risk tracking and compliance monitoring, emphasizing digital risks. Lead or contribute to digital risk maturity assessments and processimprovement initiatives. Work cross-functionally with teams across IT, compliance, finance, and security to drive integrated risk management solutions. Skills and attributes for success You will be a … and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better More ❯
a supportive, non-confrontational manner. Maintain accurate records and update internal systems with detailed case notes. Ensure internal processes align with regulatory guidance, RG policies, and best practices Collaboration & ProcessImprovement Work closely with the Player Protection, Compliance, Customer Support, Marketing, and Finance teams. Contribute to cross-functional projects and ad hoc initiatives such as remediation work or … process improvements. Offer feedback on emerging trends in customer behaviour, regulatory risks, and engagement strategies. Person Specifications: Experience in a customer support, AML/CTF, safer gambling, or compliance role—ideally within iGaming, online casino, or sports betting is desirable. Fluent English speaker (written and verbal) with excellent communication skills. Strong relationship-building skills and a customer-first mindset. More ❯
and systems. Developing strong relationships with clients and colleagues, communicating effectively, and inspiring trust are essential. Key Responsibilities: • Analyze and document business processes to support system re-design and processimprovement projects, delivering client objectives. • Test hypotheses and support the development of new opportunities. • Work cross-functionally to develop tools that enable clients to solve problems. • Create clear More ❯
to provide problem troubleshooting, support, and resolution. Liaison with vendors and third-party Adherence to ISO policies, standards and procedures as defined by Charles River Active participation in continuous processimprovement of CRN operational support procedures. Collaborate with the Global FIX team to ensure service consistency and effectiveness. Strategy and thought leadership around the FIX Service offering and … aptitude. Strong understanding of Wide Area Networks (WAN) and Local Area Networks (LAN). Experience of investigating errors in real-time application logs Demonstrable experience with critical production system process monitoring, scheduling and automation in an enterprise environment. Experience of providing technical support for applications running in a distributed, multi-tier, database centric architecture - e.g. Microsoft SQL server, ability More ❯
Sudbury, Suffolk, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
with: The review and implementation of a new ERP system (Microsoft Dynamics) and the Implementation and maintenance of Power BI reporting, transitioning away from crystal and SQL reporting Champion processimprovement projects and the drive for efficiency and cost savings across finance and businesses. Some travel to one of the companies, subject to where the candidate is based. More ❯
of risk management tools and automation of processes using industry-leading platforms, including those that support AI governance when relevant. Lead or contribute to digital risk maturity assessments and processimprovement initiatives. Develop and maintain documentation, reports, and dashboards for risk tracking and compliance monitoring, emphasizing digital risks. Work cross-functionally with internal and client teams across IT … and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
operational responsibilities. You'll lead a small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. The role includes overseeing ticket progression, managing performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team … technical escalation for complex or unresolved 1st line issues. Coordinate with 2nd and 3rd line teams for escalations and collaborate on incident resolution. Monitor customer satisfaction and support continuous improvement initiatives. Create and maintain knowledge base articles and standard operating procedures. Technical Support & Escalation Provide hands-on 1st line technical support across desktop, network, and application issues. Assist with More ❯