76 to 100 of 133 Service Analyst Jobs

Junior IT Support Technician / Service Desk Analyst

Hiring Organisation
AWD Online
Location
Bristol, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 Annual
Junior IT Support Technician/Service Desk Analyst - Full Training Provided Build your IT support career in a collaborative managed services team, providing first-line incident, request and access support for clients. This entry-level opportunity suits IT graduates and candidates with strong communication, problem-solving and computer ...

Data Solutions Operations - Fusion Service Delivery – Business Analyst - Senior Associate

Location
Lower Blandford St Mary, England, United Kingdom
Join our dynamic and innovative Fusion Service Delivery (FSD) Integrations Team, where you'll support data management client integrations for institutional investors. Fusion offers a cloud-native data solution for comprehensive data management, analytics, and reporting. With significant investment in analytics and future-ready skills, our team is empowered … connectivity within the Fusion platform. We seek exceptional candidates to promote innovation and deliver top-tier integration solutions for our clients. As a Business Analyst within the Fusion Service Delivery team, you will gather and document requirements, analyze and improve processes, design and implement solutions, manage stakeholders, support ...

Hybrid Service Desk Analyst — 2nd Line IT Support (O365)

Location
Greater London, England, United Kingdom
Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

SIAM Service Insights & SLA Analyst

Location
United Kingdom
Capgemini, a global leader in technology and consulting, seeks an SIAM Service Reporting and Service Level Analyst to govern performance reporting across a multi-supplier environment. The role focuses on accurate measurement, analysis, and reporting to drive transparency, accountability, and continual improvement. Hybrid working blends office, client … sites, and home. This position emphasizes service performance, governance, and business value. #J-18808-Ljbffr ...

Senior Service Desk Analyst — Hybrid IT & Automation

Location
City of Edinburgh, Scotland, United Kingdom
Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options. The role sits at the crossroads of traditional service desk operations and the future's promise of AI and automation, driving improvements while maintaining a human touch. You will influence … content, support processes, and champion automation to reduce repetitive tasks. You will engage with users, escalate when needed, and coach colleagues to ensure excellent service delivery. #J-18808-Ljbffr ...

Principal Service Desk Analyst – Flexible/Remote

Location
Greater London, England, United Kingdom
Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods. ...

Principal Service Desk Analyst - Remote & Mentorship

Location
Leeds, England, United Kingdom
Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to drive advanced problem resolution across the IT environment, coordinating with internal and external resources and leading service desk projects. You will mentor junior analysts, deputise for the Service Desk Manager ...

ITSM CMDB & Service Catalogue Analyst

Location
Greater London, England, United Kingdom
Financial Ombudsman Service in London is seeking a Configuration and Catalogue Analyst to maintain the CMDB and Service Catalogue, working in a hybrid setup with four in-office days per fortnight. The role supports ITIL-aligned governance, audits, and reporting to drive risk management and service improvements. You’ll collaborate with technical teams and stakeholders to improve the self-service portal and IT services while upholding data accuracy and governance. #J-18808-Ljbffr ...

ITSM Service Operations Analyst: Incident & Change Lead

Location
Teddington, England, United Kingdom
National Physical Laboratory in the United Kingdom seeks a Service Operations Analyst to join the Time & Frequency department. You will monitor services, coordinate incidents, drive change enablement and manage access controls to ensure high availability. You should have ITIL knowledge, experience with ITSM tools like ServiceNow or Jira ...

Senior Service Desk Analyst — MSP 2nd/3rd Line, Cloud & Security

Location
Manchester, England, United Kingdom
Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality. The role covers onboarding, infrastructure and cloud solutions, with a focus ...

IT Service Performance Analyst — Hybrid & Automation Focus

Location
Glasgow, Scotland, United Kingdom
Aggreko plc is seeking an IT Service Performance Analyst in Glasgow to help strengthen global IT operations through process evaluation, productivity improvements, automation, and continuous improvement initiatives. You will lead ITIL processes for Asset and Configuration Management, collaborate with IT Security, and use SLAs to drive operational gains ...

Senior Service Support Analyst (Public Sector, 2nd Line)

Location
Greater London, England, United Kingdom
public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting … clearance is required, ensuring candidates have a solid track record in the UK. This role offers you the chance to contribute significantly to public service improvements. #J-18808-Ljbffr ...

Senior Service Desk Analyst – Hybrid MSP Role

Location
Dartford, England, United Kingdom
Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements. You will escalate complex issues, support onboarding, and contribute ...

Business Analyst Banking & Financial Services

Hiring Organisation
Genesys
Location
Portola Valley, California, United States
Employment Type
Any
Salary
USD 130,000 Annual
Title: Business Analyst Banking & Financial Services Location: Hybrid (Menlo Park, CA) Employment Type: Full-Time Experience: 5+ Years Industry: Banking/Financial Services/Technology Job Summary We are seeking an experienced Business Analyst with strong expertise in banking, financial services, commercial banking, credit risk, retail lending … stakeholders and cross-functional teams to ensure alignment between business objectives and technology solutions. Required Skills & Qualifications - 5+ years of experience as a Business Analyst, IT Business Analyst, Financial Business Analyst, or related role. - Strong experience within Banking and Financial Services. - Hands-on experience with Commercial Banking ...

Service Desk Analyst (First Line) - Norwich, UK

Hiring Organisation
Randstad Digital
Location
Norwich, Norfolk, United Kingdom
Employment Type
Permanent
Salary
GBP 10 - 13 Hourly
Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems click apply for full job details ...

Service Desk Analyst (First Line) - Norwich, UK

Hiring Organisation
Randstad Digital
Location
Norwich, Norfolk, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
£10 - £12.71 per hour
Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with a deadline ...

Onsite Service Desk Analyst – First-Time Fix Specialist

Location
Milton Keynes, England, United Kingdom
VWFS is seeking a Service Desk Analyst for a 12-month contract in Milton Keynes. The role is fully onsite with shifts 8-4 or 10-6, involving logging incidents, providing first line fixes, and escalating where required. Responsibilities include maintaining SLAs, prioritising tickets, and updating stakeholders. Desirable … ITIL basics and service desk/customer care certs are preferred; strong communication and team collaboration are key. #J-18808-Ljbffr ...

Senior Service Desk Analyst — Resolution & Mentoring

Location
Manchester, England, United Kingdom
Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The role involves escalation handling, proactive monitoring, and collaboration with internal and external IT teams to ensure timely service restoration. … successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and deputise for the Service Desk Manager as #J-18808-Ljbffr ...

Service Desk Analyst

Hiring Organisation
Oscar Associates (UK) Limited
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£24,000
Graduate IT Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… Friendly, social, and collaborative team culture Regular team events and social activities Clear career progression 25 days leave + bank holidays Graduate IT Support Analyst | Hybrid | £25,500 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what ...

Senior Service Solutions Analyst - Hybrid/Remote Impact

Location
Reading, England, United Kingdom
Loftware UK is seeking a Senior Service Solutions Analyst to partner with Sales, Solution Consultants and Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This hands-on senior contributor brings strong analytical and delivery knowledge to complex enterprise opportunities. … role partners with Sales leadership, Delivery Managers, and Engineering to develop value-based service proposals, manage risk, and continuously improve #J-18808-Ljbffr ...

Service Center Technical Analyst

Hiring Organisation
The Timken Company
Location
Houston, Texas, United States
Employment Type
Any
Salary
GBP Annual
push the limits of what's possible in their world of motion. Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of outside sales and manufacturing activities. This position … reports to the Service Center Engineering & Customer Service Manager.Essential Responsibilities: Provide product and application technical support to internal/external customers (outside sales, procurement, and manufacturing) Perform visual inspections, root cause/corrective action of incoming failed parts, and prepare the electronic forms during the I&R quote ...

Service Desk Analyst

Hiring Organisation
ed Resourcing Ltd
Location
Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 32,000 Annual
join their team. This is a great opportunity for someone who enjoys being hands-on with technology, solving problems and providing a great service to users. You'll be joining a relatively small team and becoming part of a new division within the business , giving you plenty of opportunity … Exchange and Intune Assisting with user accounts, permissions and Group Policy Escalating more complex issues where required Providing a high level of customer service and keeping users informed What we're looking forWe're looking for someone who is passionate about IT, enjoys solving problems and genuinely cares about ...

Technical Services Analyst -12 month FTC (Weymouth based)

Location
Weymouth, England, United Kingdom
ROLE: As an IT Infrastructure Analyst, you'll support the backbone of New Look's technology estate. From store systems, distribution centres to cloud platforms & corporate services, you'll help ensure our infrastructure is secure, resilient & ready to scale. You will support & help guide end-users & the IT support … teams across Service. Resolving IT infrastructure-related incidents, service requests & problems in a timely & efficient manner in line with Business requirements & liaising with 3rd Parties where appropriate. You will also work with our Project Teams to deliver new Projects and be able to follow Change Process. WHAT ...

Senior Support Analyst - Government Digital Service Lead

Location
City Of London, England, United Kingdom
governmental service is seeking a Senior Support Analyst to lead user support for the Lawmaker service. This role involves managing user queries, improving service documentation, and contributing to team efforts for continuous improvement. The ideal candidate will have experience in user support, strong problem-solving skills ...