76 to 100 of 126 Service Analyst Jobs

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About You Previous ...

Senior 1st Line Support/Senior Service Desk Analyst/Team Lead - Based in Wakefield area- Mon - Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting ...

immediate need for anIT Service Desk Analystin Louisville, KY. This is a contract opportunity and not available for Corp2Corp. SUMMARY The IT Service Desk Analyst will support a global help desk team to ensure that the computer users receive appropriate assistance with technology related incidents and questions. … fashion. Follow up on closed trouble calls to ensure the user is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership as necessary. Tracks all calls in service management tools. Looks to identify patterns that may indicate either a systemic problem ...

Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Central London. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact ...

Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet’s Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. … internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact ...

seeking a motivated and enthusiastic individual who recognises the value of providing outstanding customer service. Reporting to the Service Desk Manager, the First Line Service Desk Analyst serves as the primary point of contact for colleagues across the organisation, providing IT support through various channels by logging … resolving incidents, problems, and service requests, whilst maintaining an exceptional standard of customer service. Responsibilities: Provide First-level IT support by logging and resolving queries related to incidents, problems, service requests, and other issues that arise, both remotely and in-person. This includes support for hardware, software, mobile ...

Duration 12 Months Contract Job Summary: The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution. … software installations Escalate unresolved issues to appropriate IT support teams Assist with support for enterprise and departmental applications Required Skills 4+ years of Service Desk or IT Support experience Strong remote phone support and troubleshooting experience Excellent written, verbal, and interpersonal communication skills Ability to work independently with minimal ...

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across … business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email … phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb ...

since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking an Operational Analyst for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely … discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." Job Title: Business Analyst Jr/Customer Service Representative Job Category: Customer Service Industry: Energy - Utilities - Gas - Electric Job Location: Philadelphia, PA Zip Code ...

active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem‐solving skills as customer communication, service and service availability are critical. Responsibilities Work within a shift pattern that provides 24/7/365 cover. Support the new Orchestration … ongoing incidents. Manage system jobs and schedules, ensuring compliance with SLAs. Assist with change management activities. Adhere to all documented policies and procedures supporting service availability. Create or update operational work instructions. Qualifications Technical aptitude and enthusiasm to learn new systems and processes. Enjoy troubleshooting and diagnosing problems. Methodical ...

part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

have an urgent requirement for a experienced IT Service Desk Analyst (2nd Line Desktop Support) to join a leading organisation based in Colchester on an initial 3 month contractual basis (with potential to extend). This role will be providing technical support to my clients large user base … mostly via remote service, but there may also be some at desk-side support work required too. Experience: Extensive experience providing remote support to various users. Experience supporting Windows OS Experience supporting O365 Experience supporting Active Directory Experience supporting Hardware and mobile devices. Basic networking principles knowledge. Please Note ...

Were looking for a Customer Service Analyst 2nd Line to join our Every HR team, supporting customers using our cloud-based HR and Payroll software, primarily within the education sector. This role is ideal for someone with solid HR or payroll systems experience who enjoys problem solving, supporting … customers with complex queries, and working closely with technical and product teams in a SaaS environment. About the role As a 2nd Line Analyst, youll be responsible for resolving advanced customer queries related to HR and payroll functionality, payroll calculations, statutory requirements, and system behaviour. Youll ...

looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience … essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency in MS office suite applications ...

Workstream are responsible for patient access and this vacancy is within the Cadence team, responsible for patient referrals, appointments and associated communications. The Senior Analyst is a vital colleague supporting further development of technical solutions, working closely with our clinical and operational teams. Main duties … Hive EPR Senior Analyst - Admin Service, you'll design and configure the Cadence Application and adapt the application to our working practices and standards. Your work will be a vital link between the new technology and our services and will ensure our transition to Hive continues ...

have an urgent requirement for a experienced IT Service Desk Analyst (2nd Line Desktop Support) to join a leading organisation based in Colchester on an initial 3 month contractual basis (with potential to extend). This role will be providing technical support to my clients large user base … mostly via remote service, but there may also be some at desk-side support work required too click apply for full job details ...

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team click apply for full job details ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email ...

Dispute Service Ltd (TDS) is seeking a Data Analyst Apprentice to support the collection, analysis and reporting of data that underpins operational performance, regulatory compliance and service improvement. Role This role is designed for an individual who will work while studying towards the Data Analyst Level … exploratory analysis to identify trends, patterns and anomalies Produce routine and ad-hoc reports to support operational and regulatory requirements Assist in analysing service performance, customer outcomes and process efficiency Support senior analysts in more complex analytical tasks and projects Reporting and visualisation: Develop and maintain dashboards and visual ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction... LFWQ1 ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction... CRWG1 ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction click ...