ServiceDeliveryManager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: ServiceDeliveryManager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI s, Manager My client is a highly regarded IT Support … company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced ServiceDeliveryManager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. ServiceDeliveryManager More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a ServiceDeliveryManager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of servicedelivery professionals, fostering More ❯
Camden, NW1, Camden Area, Greater London, United Kingdom
Integral Recruitment Ltd
ServiceDeliveryManager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: ServiceDeliveryManager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI’s, Manager My client is a highly regarded IT Support … company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced ServiceDeliveryManager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. ServiceDeliveryManager – More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a ServiceDeliveryManager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of servicedelivery professionals, fostering More ❯
ServiceDeliveryManager Proftech Talent are working with Motormax on the recruitment of a ServiceDeliveryManager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers … advanced camera and telematics integrations, empowering businesses with real-time visibility, insights, and control over their operations. They are looking for a ServiceDeliveryManager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of … the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a ServiceDeliveryManager, you will need to have/be: 3 years' experience in servicedelivery, project management, or technical programme coordination, ideally in a More ❯
ServiceDeliveryManager - London £350-£400 per day - Inside IR35 Initially 6 months We are looking for an experienced ServiceDeliveryManager to join our team and take a key role in leading the delivery of our technical services across global regions, including … oversee the activities of our development teams to ensure that our services are delivered reliably, efficiently, and to the highest standards of quality. The ServiceDeliveryManager will be responsible for ensuring our technical teams meet their service level objectives, driving operational excellence, and maintaining strong … relationships with internal and external stakeholders. You will play a vital part in coordinating servicedelivery, managing incidents and problems, and ensuring that development activities align with our customer commitments. Key Responsibilities - Oversee and coordinate the work of development teams to ensure service stability, performance, and improvement More ❯
ServiceDeliveryManager - London £350-£400 per day - Inside IR35 Initially 6 months We are looking for an experienced ServiceDeliveryManager to join our team and take a key role in leading the delivery of our technical services across global regions, including … oversee the activities of our development teams to ensure that our services are delivered reliably, efficiently, and to the highest standards of quality. The ServiceDeliveryManager will be responsible for ensuring our technical teams meet their service level objectives, driving operational excellence, and maintaining strong … relationships with internal and external stakeholders. You will play a vital part in coordinating servicedelivery, managing incidents and problems, and ensuring that development activities align with our customer commitments. Key Responsibilities - Oversee and coordinate the work of development teams to ensure service stability, performance, and improvement More ❯
Help Desk & ServiceDeliveryManager About My Client My client is a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. They pride themselves on exceptional customer service, proactive IT management, and a people-first approach. The culture is collaborative, energetic … and committed to excellence. We are looking for a Help Desk & ServiceDeliveryManager, based in Taunton, Somerset - Hybrid - Minimum of 3 days in the office Role Overview My client is seeking a dynamic Help Desk & ServiceDeliveryManager to oversee the performance of … their Help Desk team and the delivery of managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and operational delivery within a service-oriented environment. More ❯
ServiceDeliveryManager/Agile/SLA/KPI/Ecommerce Title: IT ServiceDeliveryManager Location: UK, remote Industry: Start-up, ecommerce, consultancy Salary: £50k I'm currently recruiting on behalf of one of my clients who are a thriving start-up in … the ecommerce space with plenty of clients already under their wing. They're hiring for an IT ServiceDeliveryManager on a permanent basis to join and grow a small team. The role: Ensure the successful delivery of services in accordance with service level agreements … SLAs), client requirements, and expectations. Build and maintain strong relationships with clients. Monitor and report on key servicedelivery metrics, including SLA compliance, quality, and customer satisfaction. Oversee the resolution of incidents and problems. Lead, coach, and mentor a team of service professionals. Implement best practices and More ❯
Service Operations Manager/Head of ServiceDelivery – Central London – ITIL, Service Management, People Management, SLAs - £100,000 - £110,000 A leading MSP supporting the financial sector is currently looking to hire a talented Service Operations Manager/Head of ServiceDelivery to join their established team in London. In this role the successful candidate will be responsible for ensuring that the servicedelivery team achieves and delivers all performance metrics and adheres to SLAs. Daily responsibilities of the Service Operations Manager/Head of ServiceDelivery will include: maintaining daily, weekly and monthly work plans and ensuring that goals are achieved and improvements made, people management and conducting appraisals and dealing with inbound client support calls and high profile clients. To be considered for the Service Operations Manager/Head of More ❯
Service Operations Manager/Head of ServiceDelivery – Central London – ITIL, Service Management, People Management, SLAs - £100,000 - £110,000 A leading MSP supporting the financial sector is currently looking to hire a talented Service Operations Manager/Head of ServiceDelivery to join their established team in London. In this role the successful candidate will be responsible for ensuring that the servicedelivery team achieves and delivers all performance metrics and adheres to SLAs. Daily responsibilities of the Service Operations Manager/Head of ServiceDelivery will include: maintaining daily, weekly and monthly work plans and ensuring that goals are achieved and improvements made, people management and conducting appraisals and dealing with inbound client support calls and high profile clients. To be considered for the Service Operations Manager/Head of More ❯
on Foreign Investments in the U.S. (CFIUS) and Department of Justice Position Summary As a member of Project & Services for IBS solutions, the Senior ServiceDeliveryManager will be responsible for a set of customers in North America (NORAM) to include Law Enforcement and Driver’s Licenses … high-performance server applications, including issuance of official documents in a very secure environment (PKI, encryption, cryptography) and an evolution into AWS. The Senior ServiceDeliveryManager ensures the quality of service provided respects the contractual, financial, and other committed customer and corporate expectations by hosting … managing to internal budgets and company decisions. In this role, you will manage their customers and will also have additional support duties to other ServiceDelivery Managers in an advisory capacity. You are responsible for conducting 1 on 1 check-ins on assignments and will help to ensure More ❯
ServiceDeliveryManager - User Experience & Improvement (FTC) - Hybrid Job Title : ServiceDeliveryManager - User Experience & Improvement (Fixed Term Contract) Location : Peterborough (Hybrid) Contract: F ixed term contract until the end of September, 37.5 hrs per week Are you passionate about delivering exceptional IT service experiences and driving meaningful improvement through collaboration and insight? Do you thrive on using data to enhance user satisfaction and streamline service performance? We’re looking for a proactive and people-focused ServiceDeliveryManager – User Experience & Improvement to join our team on a … month fixed-term contract. You’ll work across teams to identify service pain points, manage escalations, and champion continuous improvement—ensuring our IT services align with user needs and deliver real value to the business. What you\\\'ll be doing: Act as a key point of contact for IT More ❯
Dartford, London, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICEDELIVERYMANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICEDELIVERYMANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICEDELIVERYMANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICEDELIVERYMANAGER you will be responsible for planning and directing daily operational activities within the servicedelivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICEDELIVERYMANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICEDELIVERYMANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICEDELIVERYMANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICEDELIVERYMANAGER you will be responsible for planning and directing daily operational activities within the servicedelivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake More ❯
Technical ServiceDeliveryManager – Central London – Project Delivery, End User Computing, Citrix, Cloud technology - £125,000 - £150,000 A leading financial trading firm based in Central London is looking to hire a talented and experienced Technical ServiceDeliveryManager to manage an existing … team of SMEs, recognising opportunities for improvements and driving innovation and keeping up to date on industry developments. To be considered for the Technical ServiceDeliveryManager role you will require the following skill-set: Strong understanding of infrastructure technologies Proven track record in project delivery … for a globally recognised firm who are at the forefront of technology. If you have a technical background and are currently working as a ServiceDeliveryManager then this might be the perfect opportunity for you. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington More ❯
Technical ServiceDeliveryManager – Central London – Project Delivery, End User Computing, Citrix, Cloud technology - £125,000 - £150,000 A leading financial trading firm based in Central London is looking to hire a talented and experienced Technical ServiceDeliveryManager to manage an existing … team of SMEs, recognising opportunities for improvements and driving innovation and keeping up to date on industry developments. To be considered for the Technical ServiceDeliveryManager role you will require the following skill-set: Strong understanding of infrastructure technologies Proven track record in project delivery … for a globally recognised firm who are at the forefront of technology. If you have a technical background and are currently working as a ServiceDeliveryManager then this might be the perfect opportunity for you. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington More ❯
month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Title: ServiceDeliveryManager, Data Centre Job Description: As a Data Centre ServiceDeliveryManager, your primary responsibility will be to oversee the day … efficiency of all systems, equipment, and processes within the data centre. You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards. Responsibilities: Data Centre Operations: Manage and oversee the operation, maintenance, and repair of … time Job function Job function Project Management and Information Technology Referrals increase your chances of interviewing at JLL by 2x Get notified about new Service Project Manager jobs in London, England, United Kingdom . Greater London, England, United Kingdom 2 weeks ago Technical & Systems Project Manager - Salesforce More ❯
Job Details: Senior ServiceDeliveryManager Full details of the job. Vacancy Name: Senior ServiceDeliveryManager Employment Type: Full time Location: St. Katharine Docks Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in … to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior ServiceDeliveryManager is responsible for taking personal ownership of the operational relationship between the client and Six … Degrees, ensuring the delivered services meet the customer’s requirements and are performed as expected. Our ServiceDelivery Managers take personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet with the customers' requirements and are performed as expected. We think More ❯
Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The ServiceDeliveryManager is responsible for managing the IT Service Desk team which provides front line Incident and … Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The ServiceDeliveryManager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯
Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The ServiceDeliveryManager is responsible for managing the IT Service Desk team which provides front line Incident and … Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The ServiceDeliveryManager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯
Multiple Roles in Service Management (NATO - NCI Agency Locations) ! SECURITY CLEARANCE IS REQUIRED ! I currently have several exciting openings within the field of IT Service Management across NATO environments. These roles are ideal for professionals with strong ITIL backgrounds, experience in servicedelivery, KPI & SLA management … and a passion for continuous improvement. C004039 - Service Level Manager Location: Braine L'Alleud, Belgium Key Focus: SLA negotiations, KPI monitoring, CSI initiatives, service continuity, and contract management. Requirements: Bachelor's + 3 years of experience (or 10 years without a degree) Strong ITIL background, SLA/… OLA expertise, and BI reporting skills C004155 - Service Level Manager (Dashboards) Location: Northwood, United Kingdom Key Focus: Cybersecurity KPIs, KQIs, dashboard design and automation, stakeholder coordination Requirements: BSc or 10+ years of relevant experience Proven experience with Cyber Security dashboards and KPI frameworks ITIL, UX design, and BI More ❯
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Technology ServiceDeliveryManager Location: London, UK Reporting To: IT Director Contract Term: Full time, permanent ROLE OBJECTIVE We are seeking a highly skilled and technically proficient … Technology ServiceDeliveryManager to join our global IT team. This role demands a unique blend of technical expertise and service management acumen to ensure the seamless delivery and support of critical IT services across our geographically dispersed workforce. You will be a key player … in optimizing our IT infrastructure, applications, and security, while ensuring exceptional user experiences and adherence to strict service level agreements. Responsibilities ServiceDelivery & Infrastructure Management: Oversee the day-to-day delivery of IT services, encompassing infrastructure, applications, and end-user support, ensuring alignment with SLAs and More ❯
Help Desk & ServiceDeliveryManager About My Client My client is a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. They pride themselves on exceptional customer service, proactive IT management, and a people-first approach. The culture is collaborative, energetic … and committed to excellence. We are looking for a Help Desk & ServiceDeliveryManager, based in Taunton, Somerset - Hybrid - Minimum of 3 days in the office Role Overview My client is seeking a dynamic Help Desk & ServiceDeliveryManager to oversee the performance of … their Help Desk team and the delivery of managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer service leadership, and operational delivery within a service-oriented environment. More ❯
ServiceDeliveryManager Proftech Talent are working with Motormax on the recruitment of a ServiceDeliveryManager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers … advanced camera and telematics integrations, empowering businesses with real-time visibility, insights, and control over their operations. They are looking for a ServiceDeliveryManager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of … the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a ServiceDeliveryManager, you will need to have/be: 3 years' experience in servicedelivery, project management, or technical programme coordination, ideally in a More ❯
UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & ServiceDeliveryManager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management … customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & ServiceDeliveryManager will be responsible for ensuring outstanding servicedelivery to More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum Hybrid, Bonus, Health Care Plan
UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & ServiceDeliveryManager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management … customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & ServiceDeliveryManager will be responsible for ensuring outstanding servicedelivery to More ❯
