26 to 50 of 103 Service Delivery Manager Jobs

Salesforce Service Delivery Manager London Bridge Up to £88,000 Hyde is looking to recruit a Salesforce Service Delivery Manager. As a Salesforce Service Delivery Manager, you will lead cross-functional and diverse teams of technical resources, managing both in-house teams … and business deliverables. You will work closely with Project Management, Technical Services, and Internal Business Partners to oversee system integrations, scheduling of deliveries, and service performance. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on … community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures. Duties of a Salesforce Service Delivery Manager: Lead and manage technical teams, ensuring effective scheduling, integration, and coordination with delivery managers. Oversee people management, including engagement, coaching, and performance management. More ❯

Service Delivery Manager, Data Centres Service Delivery Manager, Data Centres Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado hace 2 días job requisition id REQ419113 JLL empowers you to shape a brighter way . Our people at … re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Service Delivery Manager, Data Centre Job Description: As a Data Centre Service Delivery Manager, your primary responsibility will be to … efficiency of all systems, equipment, and processes within the data centre. You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards. Responsibilities: Data Centre Operations: Manage and oversee the operation, maintenance, and repair of More ❯

Role Overview: We are seeking a proactive and results-driven Service Delivery Manager to join our dynamic team. This role is pivotal in shaping and enhancing our service delivery framework to ensure that we meet and exceed our customers' expectations. You will be a key … point of contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong … positive relationships with key customers and suppliers, ensuring alignment with business objectives and high levels of customer satisfaction. Customer Feedback and Service Improvement: Analyse customer feedback to identify areas for service improvement, collaborating with cross-functional teams to implement changes that enhance Pelion's offerings. Service Reviews More ❯

Service Delivery Manager - RAF Wyton 40 hours per week, Monday to Friday Competitive Salary Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently … recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services at RAF Wyton. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play a key role in ensuring smooth, high-quality service delivery across all operational areas. You'll inspire and manage a diverse team, drive continuous improvement, and uphold our strong commitment to safety, service, and customer satisfaction. Your main responsibilities will include: Leading and More ❯

We are currently recruiting for a recognised IT Consultancy for the role of Service Delivery Manager . This is an exciting opportunity to join a fast-growing organisation delivering infrastructure-led solutions across secure, high-stakes environments, including public sector and national security priorities. With ambitious growth … plans and a reputation for technical excellence, this business offers a dynamic setting for a driven professional to shape and lead service delivery. What you’ll be doing: Oversee the smooth transition of projects into managed service, ensuring effective handover from project teams through a structured service … readiness process Lead the planning, execution, and optimisation of IT services to support business objectives and exceed customer expectations Proactively identify and resolve potential service issues to minimise disruption and maintain service continuity Drive continuous service improvement initiatives with a focus on efficiency, quality, and delivering measurable More ❯

Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and … technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in enterprise technology this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a Service Delivery Security Manager? The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports More ❯

Who we're looking for Overall ownership & accountability for the management and successful delivery of contracted services, across a wide range of customers. The role is responsible for ensuring all IT & related services meet contracted specifications across the full-service lifecycle. Client relationship building is crucial in this … role; building & maintaining strong customer relationships is key to delivering exceptional service for new & existing customers. You will act as the central point of contact for service delivery for your aligned accounts, focusing on customer experience and driving satisfaction. What you'll be delivering Build, own, and … manage strong client relationships, acting as the primary point of contact for service delivery. Own and manage the delivery of services in line with contracted service levels, ensuring performance and compliance with all obligations. Lead regular, structured service review meetings with clients, including the production and More ❯

Senior Service Delivery Manager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble … of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior Service Delivery Manager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure that … their clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a developing More ❯

you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic Service Delivery Managert o join our IS Service Delivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT Service Delivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary … businesses, managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT Service Delivery More ❯

you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic Service Delivery Managert o join our IS Service Delivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT Service Delivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary … businesses, managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT Service Delivery More ❯

Service Delivery Manager - Pensions Senior Consultant Middlesbrough Hybrid Full Time Permanent Ref: 002794 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our vision is to create a vibrant place to work where difference is recognised as a strength … and where talented people can flourish and achieve their highest potential. We are now looking for an experienced and dynamic Service Delivery Manager to join our vibrant Middlesbrough office with flexible, hybrid working. This role would suit someone with previous experience in a similar or managerial pensions … role where they have gained knowledge and experience of technical pensions administrations, people management and delivering client pitches. As a Service Delivery Manager with XPS you will: Assist the Operations Manager with the management and delivery of pension administration services across Public Sectors schemes. Contribute More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1 … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯

Join us in this role where you'll work within our IT Service Delivery Management team, focusing on ensuring high customer satisfaction, stable operations, and continuous improvements by continuously engaging in close dialogue with our global stakeholders. As part of building relationships with the Ørsted business and our … anchoring issues in our agile Product Lines. Ultimately, you will be instrumental in connecting the Ørsted business with IT. Welcome to Center of Excellence Service Delivery Management You'll be part of our global Service Delivery Management team where you, together with your colleagues, will be … a part of a cross-functional, global team consisting of service delivery managers and service transition managers. As part of the global team, your focus area will be on UK operational hubs at the west coast in collaboration with colleagues taking care of the east coast, and More ❯

As a Service Delivery Manager, you will lead Notting Hill Genesis' IT support operations, ensuring seamless service delivery that empowers our teams to deliver exceptional housing services. Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power … Asset & Vendor Coordination: Oversee IT asset management and liaise with third-party providers to ensure seamless system support and compliance. Continuous Improvement: Refine IT service delivery through data-driven insights, ensuring alignment with NHG's operational and regulatory requirements. The ideal candidate We believe great service starts … we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We're seeking a Service Delivery Manager who blends technical expertise with inspirational leadership. You'll bring: ITIL Foundation certification (or higher) and a strong IT technical More ❯

Service Delivery Manager to work within one of the most progressive private equity houses/investment managers in the Financial Services sector. Since their inception 50 years ago they have gained a march on their competition by being early pioneers in the green energy sector. The Service Delivery Manager role involves monitoring service delivery, managing comprehensive and cost-effective service level agreements, and developing strategies that align with the strategic needs of the organisation. This role will be based in the City for 4 days per week, with 1 day remotely … and the package includes a very generous bonus and the full range of banking benefits. Required Experience: Successfully led a team to strategy, transforming Service Management to best practice maturity levels, resulting in highly reliable technology infrastructure and efficient services that provide high levels of customer satisfaction. Solid skills More ❯

Industry: Utilities and Green Energy, SMART Meter Role and Responsibilities: Service Delivery Manager - Smart Metering Overview: The role of the Service Delivery Manager is to oversee the delivery of Smart Metering solutions to ensure customer satisfaction, efficient operations, and high-quality service. The … and excellence. Key Responsibilities: Operational Oversight: Recruit, onboard and induct resources to serve the needs of the business. Manage daily operations of smart metering service delivery, ensuring all work is completed on time and to specification. Develop and implement processes, managing procedures to improve efficiency and quality of … appropriate controls are in place. Monitor costs and resources, ensuring efficient use of company assets. Reporting and Analysis: Prepare and present regular reports on service delivery performance, customer satisfaction, and operational efficiency to senior management. Analyse data to identify trends and areas for improvement. Business Development: Collaborate with More ❯

Department: Delivery Location: Home based, UK Reports to: Apprenticeships Director Hours: 37.5 per week Contract type : Fixed Term, 12 months Salary: (Depending on experience) Role Overview The Service Delivery Manager is responsible for overseeing the performance and success of a learner occupancy of 500+ learners, ensuring … and Data Mentors, each responsible for a caseload of learners, providing strategic oversight and driving interventions when learners require additional support. In addition, the Service Delivery Manager plays a crucial role in liaising with employer partners, addressing challenges that may impact learner progression, and working closely with … of issues impacting learner success. Provide rapid response and solutions to internal escalations, working across departments to resolve concerns effectively. Strategic & Operational Leadership Ensure service delivery meets agreed SLAs and proactively contribute to improving processes and outcomes. Champion a culture of continuous improvement, identifying, leading, and guiding internal More ❯

Department: Delivery Location: Home based, UK (with occasional travel to our London office) Reports to: Apprenticeships Director Hours: 37.5 per week Contract type: Fixed Term, 12 months Salary: (Depending on experience) Role Overview The Service Delivery Manager is responsible for overseeing the performance and success of … and Data Mentors, each responsible for a caseload of learners, providing strategic oversight and driving interventions when learners require additional support. In addition, the Service Delivery Manager plays a crucial role in liaising with employer partners, addressing challenges that may impact learner progression, and working closely with … of issues impacting learner success. Provide rapid response and solutions to internal escalations, working across departments to resolve concerns effectively. Strategic & Operational Leadership Ensure service delivery meets agreed SLAs and proactively contribute to improving processes and outcomes. Champion a culture of continuous improvement, identifying, leading, and guiding internal More ❯

IT Service Delivery Manager Newcastle United Permanent Newcastle Upon Tyne Competitive Salary Closing Date - 9th May We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we do, both on … uniting people and communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role As the IT Service Delivery Manager, you'll lead a skilled IT team, ensuring top-tier support and service delivery. You will demonstrate strong leadership … implement industry best practices, and play a pivotal role in the club's technological evolution. Your Impact You will manage and mentor the IT Service Delivery team, fostering a high-performance culture. Your key responsibilities will be to ensure effective and efficient delivery of the Club's More ❯

Put yourself at the centre of the digital revolution, working alongside highly talented individuals to deliver complex projects that matter. Our Service Delivery Managers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in … in taking your career wherever you want it to go. This role is based in Northern Ireland. Your future duties and responsibilities As a Service Delivery Manager you will take full ownership for the successful delivery of a complex and wide-ranging service contract, or … portfolio of contracts. You will be accountable for all IT and related services provided by CGI to our Clients and responsible for the full service lifecycle including internal and external service support and service delivery. Successfully delivering one or more service contracts, ensuring that SLAs are More ❯

The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards … are achieved. You will also be responsible for leading a team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As … such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a Service Delivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in More ❯

Ready to take ownership of service delivery and build something better? London (Hybrid)/Outside IR35/6 Months/£450 - ITIL, MSP, Service Excellence We’re hiring a contract Service Delivery Manager to join a fast-paced MSP environment — someone who doesn’t … just manage services, but actively improves them. This is your chance to take the lead, shape new processes, and drive operational excellence across IT service delivery. What you’ll be doing: Leading daily service delivery across multiple accounts Building and refining IT service processes and frameworks … Managing SLAs, KPIs, and ensuring high service standards Acting as the go-to between tech teams and business stakeholders Championing continuous improvement and service excellence What we’re looking for: Strong experience in service delivery (MSP or enterprise background) Great communicator and confident stakeholder manager More ❯

Ready to take ownership of service delivery and build something better? London (Hybrid)/Outside IR35/6 Months/£450 - ITIL, MSP, Service Excellence We’re hiring a contract Service Delivery Manager to join a fast-paced MSP environment — someone who doesn’t … just manage services, but actively improves them. This is your chance to take the lead, shape new processes, and drive operational excellence across IT service delivery. What you’ll be doing: Leading daily service delivery across multiple accounts Building and refining IT service processes and frameworks … Managing SLAs, KPIs, and ensuring high service standards Acting as the go-to between tech teams and business stakeholders Championing continuous improvement and service excellence What we’re looking for: Strong experience in service delivery (MSP or enterprise background) Great communicator and confident stakeholder manager More ❯