ManTech seeks a motivated, career and customer-oriented Senior ServiceDelivery Program Manager to join our team in the DC, Maryland, and Virginia (Northern) DMV are a . In this role you will oversee the execution of related and overlapping activities under the task order, ensuring proper … and track outcomes of the value stream Work closely with the Watch Officer, operations teams, and others to maintain focus on key requirements and servicedelivery opportunities and issues Taking accountability for servicedelivery performance, meeting customer expectations, and driving future demand Analyz e third-party … as well as internal processes, and creating strategies for servicedelivery optimization Review and track ticket processes and metrics , working closely with functional leads ensuring tickets are closed properly and efficiently , identifying trends, highlighting risks, and working with the team to develop and implement mitigation approaches. Develop, track More ❯
based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. ServiceDeliveryManager East London £45,719 - £48,125 per year 40 hours per week - Monday to Friday - 8:00am to 4:30pm … based team of 10 to 20 directly employed operatives (DLOs) as well as subcontractors. Key responsibilities include operational management of the end-to-end delivery of void repairs across the London region, ensuring that void properties are turned around to target, within budget and to our Lettable standard. On … required as you will be provided with a company van. You will also have opportunities to develop your career within Sanctuary. The role of ServiceDeliveryManager will include: Overseeing repairs and refurbishment projects to void properties, ensuring they are carried out to a high standard Inspecting More ❯
ServiceDeliveryManager (DV Security Clearance) The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our … clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯
ServiceDeliveryManager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation … to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior ServiceDeliveryManager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and … analytical staff as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable servicedelivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An More ❯
Role: Cybersecurity ServiceDeliveryManager (SDM)/Service Success Manager (SSM) Location: - Minneapolis, MN (Day1 Onsite) Work Experience : 10-12 years MSSP Exp. Required/preferred Project Role Description : Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery … GRC services to the client- Manage escalations, deliver to meet, or exceed client SLA/KPI and People management Lead multi domain Cyber -security delivery team in support of 24/7 operations and project support activities in varied security domains such as SOC, SIEM/SOAR, IAM, Vulnerability … Management, Infra Security, Cloud and Application security, EDR, Unified DLP , ZTA and GRC. Responsible for working with Delivery Teams, client stakeholders and other teams. Technical Experience: - 10 + years of experience in the Cybersecurity services delivery. Have good exposure to multiple domains of Cyber-security like Network security, SIEM More ❯
Join our dynamic team as an IT ServiceDeliveryManager, where you'll play a critical role in shaping the technology experience across our organisation. Leading a small, skilled team-including a Support Technician in Jersey and both an Infrastructure Engineer and Desktop Support Engineer in the … lead, support, manage, and evolve the on-premises and hosted infrastructure as well as security operations. Your expertise will drive our organisations security architecture, servicedelivery, compliance, and business continuity planning. If you're a proactive leader with a passion for delivering high-impact IT services, we'd More ❯
of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements. The ServiceDeliveryManager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will … be to drive efficiencies and improve the overall servicedelivery within the division. You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the More ❯
Role: ServiceDeliveryManager Location: London, UK (Onsite) Type: Permanent Responsibilities: Experience in hardcore infrastructure management, not just process management. Handle service desk, end-user services, and datacenter teams. Collaborate with offshore teams. Domain knowledge in Azure and AWS cloud environments. Work on migration and transformation … working with customers on-site. Bachelor's degree or equivalent certifications. Minimum of 5 years hands-on experience in Infrastructure Operations, Network Operations, and Service Desk. Experience in project/program management in relevant areas like Service Desk, Infrastructure Planning, and Network Planning. Specific experience in onshore/ More ❯
Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/ServiceDeliveryManager to help sales partners and customers succeed through expert onboarding, training, and strategic support. What You'll More ❯
locations around the world with clients across four continents. What you'll do and what we offer The Senior SDM manages client relationships, ensures service excellence, and drives business growth. They lead teams, oversee servicedelivery, and act as a trusted advisor, meeting SLAs/KPIs and … resolving issues proactively. Key Responsibilities : Onboard clients, manage expectations, and serve as an escalation point. Ensure service alignment with business goals and identify upsell opportunities. Lead teams, approve deliverables, and maintain SOC compliance. Manage risks, forecast resources, and drive operational excellence. We'll provide you with the opportunity to … product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors ServiceDeliveryMore ❯
in London, we have seven office locations around the world with clients across four continents. What you'll do and what we offer The ServiceDeliveryManager oversees the delivery of Aptitude's products, ensuring contractual obligations are met while fostering strong client relationships. Acting as … . Allocate and oversee resources, manage distributed teams, and ensure adherence to best practices. Build strong relationships with internal teams and clients to optimize service delivery. Conduct planning, retrospectives, and performance reviews while identifying and implementing improvements. Provide detailed internal reporting, manage risk, and maintain SOC compliance. Align with … options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with excellent report writing, presentation, negotiation, and active More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
bath, south west england, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
belfast, antrim, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
bournemouth, south west england, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
gloucester, south west england, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
derby, midlands, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯
cheltenham, south west england, united kingdom Hybrid / WFH Options
South West College
SDM 56/25 - IT ServiceDeliveryManager Systems and Data Job ref: SDM 56/25 Job type: Permanent Location: Enniskillen or Omagh or Dungannon Salary: 45,718 - £48,710 Quantity of Posts Available: 1 Job summary Manage the effective delivery of the College's … Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring compliance with data governance standards. Support the continued implementation of additional functionality of the Learner Management Information System. Lead the Systems and Data strand to provide reliable access to curriculum … of IT Services and providing visible leadership at campus locations Job Title:ITServiceDeliveryManagerSystemsandData Responsible to:Head of IT Services Job Purpose:Manage the effective delivery of the College's Learner Management Information System and data reporting functions to support curriculum delivery and data-driven decision-making while ensuring More ❯