101 to 125 of 316 Service Desk Analyst Jobs

Service Desk Analyst | GBP35K | Hybrid (Bridgend, Wales) | Permanent Are you an experienced Service Desk Analyst ready to take your support skills to the next level? We're looking for a confident and customer-focused IT professional to deliver high-quality 1st line support across … the UK and Europe - including London, Paris, Luxembourg, D??sseldorf, and Barcelona. This is a hands-on support role ideal for someone with solid Service Desk experience, strong troubleshooting skills, and a passion for customer service excellence. What You'll Do Deliver 1st line technical support via … phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory, Microsoft 365, Teams, and core business apps Manage and own tickets in ServiceNow, ensuring accurate updates and prompt resolution Work closely with Desktop Support and 2nd/3rd line teams to improve fix rates Contribute to Knowledge More ❯

Join to apply for the 24/7 Service Desk Analyst role at The NAV | 365 People (TNP, a Node4 Company) . Become a change maker and join Node4 Group. Node4 has a committed, talented, and diverse workforce that is growing. As we expand through growth and … or seeking progression, Node4 offers opportunities for all. About The Role We are passionate about technology and its potential to help businesses grow. Our Service Desk is an exciting environment as we expand into new markets with our products and services. The IT Service Desk is … our products and customers. Our team provides technical support, including installation, troubleshooting, ticket logging, and resolution, ensuring excellent customer care and system performance. Our service desk analysts are key to our managed services, delivering first-class support to maximize technology benefits for our clients. This role follows a More ❯

Service Desk Analyst | £35K | Hybrid - 1-2 days per week in office (Bridgend, Wales) | Permanent Are you an experienced Service Desk Analyst ready to take your support skills to the next level? We're looking for a confident and customer-focused IT professional to … across the UK and Europe - including London, Paris, Luxembourg, Düsseldorf, and Barcelona. This is a hands-on support role ideal for someone with solid Service Desk experience, strong troubleshooting skills, and a passion for customer service excellence. What You'll Do Deliver 1st line technical support via … phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory, Microsoft 365, Teams, and core business apps Manage and own tickets in ServiceNow, ensuring accurate updates and prompt resolution Work closely with Desktop Support and 2nd/3rd line teams to improve fix rates Contribute to Knowledge More ❯

and analytics across a range of industries to stay at the forefront of data-driven and digital solutions. What's the role? The Senior Service Desk Analyst is a front-line role, perfectly poised at the intersection of traditional service desk operations and the future … s promise of AI and automation. As LCP's Service Desk embarks on this transformative journey, the Specialist will be pivotal in ensuring a blend of technological innovation with a deeply human touch. Beyond just problem-solving, this role offers the chosen candidates an opportunity for personal and … individuals to join us; we're seeking visionaries who will evolve with us, taking ownership of their development and skills as the landscape of service support undergoes this exciting metamorphosis. The aim remains consistent: to uphold LCP’s unwavering commitment to exceptional user experience across all locations. Key Responsibilities More ❯

Technology Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range IT Service Desk Analysts are wanted by an established FinTech software company, who are undertaking a large digital transformation into AI and Automation. The IT … Service Desk Analyst is a front-line role, perfectly poised at the intersection of traditional service desk operations. Ideally you'll come from a background of using Azure AD, Intune and any Powershell knowledge would be a nice bonus. Beyond just problem-solving, this role … printing, local area networking. Intune application packaging and build deployments including OOBE. Azure AD (eg account provisioning/de-provisioning, permissions management). Service Desk ticketing systems, including workflow configurations and other modules (eg CMDB). Scripting knowledge wanted, ideally with PowerShell. This IT Service Desk More ❯

Social network you want to login/join with: Service Desk Analyst - SC Cleared, MS Office, Windows 10/11 OS, slough col-narrow-left Client: Hays Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 … Expiry Date: 15.07.2025 col-wide Job Description: Service Desk Analyst - SC Cleared, MS Office, Windows 10/11 OS North of London (5 days per week onsite) My client is a high-profile consultancy, who require a Service Desk Analyst with experience in MS … IT troubleshooting skills to work with an impressive end client who will require SC Clearance to work onsite. Key Requirements: Proven experience in a Service Desk environment Strong general IT troubleshooting skills, with demonstrable experience with MS Office Applications, Google Workspace Applications and Windows 10/11 OS More ❯

What do you want to search? Keyword Apprenticeship Type Location Apprentice Service Desk Analyst Apply From: 03/02/2025 Learning Provider Delivered by ALTHAUS DIGITAL LIMITED Employer NODE 4 LIMITED Vacancy Description As an Apprentice Service Desk Analyst, you will be the … entry point for all requests and tickets, while also working closely with other Service Desk Analysts to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution and if required timely … administration for in-house IT systems Working to daily targets based around support queries Ad hoc duties are required Key Details Vacancy Title Apprentice Service Desk Analyst Employer Description We were geeks before it was cool. Back in 2004, we launched our business with three team members More ❯

comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description As our new colleague, you will be part of a team consisting … many customer solutions. A challenging and exciting everyday life with the opportunity for professional development. You will be a part of Netcompany’s Intelligent Service Desk team; this is our customers' entrance to Netcompany, and we operate 24 hours a day 365 days a year to ensure that … New Relic and many more. You’ll work within shift groups covering 24 x 7 x 365 and will be responsible for support and service of Netcompany's customers. Key Responsibilities 1st and 2nd level support and triage for large critical systems Link between our customers and the rest More ❯

Social network you want to login/join with: Description :The Enterprise IT Service Desk Analyst’s role is to provide our internal customers with an exceptional experience for every contact. The IT Service Desk Analyst will assist our customers with all aspects of … resolution of incidents that may result in installing, diagnosing, repairing, maintaining, or upgrading the PC, its peripherals, or the software in use. The IT Service Desk Analyst always strives to exceed the customer’s expectations by providing solutions whether in person, remotely by telephone, e-mail, or … Maintain knowledge of current IT trends and advancements. Responsible for other opportunities as required. Full time – Five days a week - In the office position (Service Desk is the face of IT) On-call availability and some evening and weekend hours. Job Specifications: Proven analytical and problem-solving abilities. More ❯

Social network you want to login/join with: Service Desk Support Analyst, middlesbrough col-narrow-left Client: Dynamic Search Solutions Location: middlesbrough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job … Description: Job Title: Service Desk Support Analyst Location: York (Hybrid) The Company A leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their … digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service Desk team. Role & Responsibilities In this position, you'll act as the first point of contact for technical assistance, supporting users with a range More ❯

avionics and communication systems. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. Job Description Our Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk … Engineer is to provide first line IT and business support for all our colleagues as well as programme support to our external customers. The Service Desk Support Engineer will assist and diagnose hardware, software and network-related issues, ensuring we achieve our SLA’s and KPI’s. This … role is required to deliver high levels of customer satisfaction whilst meeting our continuous service delivery demands. Service Desk colleagues work in a dynamic, fast-paced environment that provides services through multi-channels of communications. This role is responsible for ensuring a high level of customer service More ❯

Join to apply for the Service Desk Technical Analyst role at CGI Join to apply for the Service Desk Technical Analyst role at CGI Senior Recruitment Specialist | Recruiting Top Talent for CGI Position Description Are you ready to take ownership of your career, solve … our team and play a vital role in delivering exceptional IT support to our valued clients over the phone, as part of our 5* Service Desk. Our clients include Council Workers supporting major cities, Government agencies and large UK commercial businesses. CGI was recognised in the Sunday Times Best … NSV) Security Check (SC) level. Starting Salary is £24,700 with twice-yearly increments subject to performance. Your future duties and responsibilities Join our Service Desk team and play a vital role in delivering exceptional IT support our valued clients over the phone. Key Tasks: Provide over the More ❯

We have an exciting opportunity for a Service Desk Analyst to join our IT team, within our Fenwick Newcastle office. What’s in it for you? Up to 25% discount in all Fenwick stores and fenwick.co.uk. 33 days annual leave (inclusive of 8 bank holidays). A … Working (3 days in-office and 2 days remote). We offer a salary of £22.6k p/a. So, more about our IT Service Desk Analyst role... The Service Desk team are critical in providing the business with 1st Line support to all back … office users across the UK. Working as a team, you’ll ensure all incidents and service requests are logged correctly in the IT service management tool, following initial triage. The team works closely with colleagues from all areas and support partners to help resolve incidents within agreed SLA More ❯

Social network you want to login/join with: We have an exciting opportunity for someone to join us as a Senior Service Desk Analyst to work in a truly global environment to provide first and second line technical support of ED&F Man services to internal … customers within agreed service levels with a constant focus on customer service and satisfaction. The post-holder will resolve reported support using approved methods, tools and procedures and in accordance with published KPI’s and internal SLA’s. The role provides long term potential for someone eager to … care to limit the environmental impact of our operations and actively support the communities in which we work. Key Accountabilities Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. Take ownership of More ❯

ICT Service Desk Analyst £15.36 per hour - PAYE £19.57 per hour Umbrella 12 Month Contract Initially Full Time Norfolk - Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. Afantastic opportunity has arisen in Wymondham, Norfolk for a Service Desk Analyst on a 12month initial contract looking for an immediate start. You will be supporting users ensuring technical issues and incidents are resolvedor escalated if necessary. You will ideally have experience working ina Technical support/Service Desk environment.Communication skills are essential. Responsibilities Answering … faults/issues at 1st/2nd line level Logging calls accurately Allocate and chase closure on calls. Follow all internal processes to ensure service activity targets are met. Working within the team to build relationships with colleagues and clients. Awareness of relevant technology and products. Appropriate escalation of More ❯

please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Service Desk Analyst – Night Shift Job Type: Permanent Location: Warrington, UK (Onsite) Are you looking for an exciting opportunity at IT Service Desk and Request Management? We have an exciting role for you – Service Desk Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a … access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role: The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking two new members of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will … covers a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. #J-18808-Ljbffr More ❯

Join or sign in to find your next job Join to apply for the Service Desk Analyst role at Worldline 1 week ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at Worldline We are the innovators … inbound technical helpdesk calls within the agreed targeted timescales Following ITIL incident/problem management best practice Provide the best possible standard of customer service ensuring regular progress updates and effective communication on ticket resolution To assist the merchant/customer with a resolution using the tools provided, and … learn, grow and accelerate your career. Have 30 days holiday + 4 bank holidays Have employee private medical cover, access to a virtual GP service Access to discounts and cash backs on shopping * Purchase a range of flexible benefits through salary sacrifice Have an Income protection @ 67% of base More ❯

Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £16.25 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week, rotating shifts including weekends (on a rota) Start: ASAP Are you an experienced IT support … professional looking to be part of a dynamic, project-focused environment? We are recruiting for a Service Desk Analyst to join a busy team based in Peterborough on a hybrid basis. This is a fantastic opportunity to gain hands-on experience in both 1st and 2nd line … Providing 1st and 2nd line technical support to internal users, including international teams Managing and resolving a wide range of IT issues through the service desk system Building and configuring desktops and other hardware as part of project rollouts Working to SLAs and escalating more complex issues where More ❯

please see the benefits section on our website. Contractual hours: 37 Basis: Permanent Job category/type: ICT A vacancy has arisen for a Service Desk Analyst to join our busy ICT team. It is an exciting time to join the organisation as ICT are supporting several … major infrastructure projects that will support our modernisation and re-design plan. About the role The Service Desk Analyst role will support the team in delivering essential projects, organisational modernisation and it will also provide support to staff within the organisation with troubleshooting IT related issues. We … are looking for that exceptional individual who can work as part of a technology support service in line with our organisational requirements. This role is starting at a Stroud 3 £27,711, rising to a Stroud 4 £32,654 subject to development within the role. About you We're More ❯

plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? Reporting to the Service Desk Team Manager, the Service Desk Analyst will form part of a growing team supporting the internal infrastructure of the … managed in a timely and appropriate manner following relevant processes To handle stakeholder technical queries and issues within SLA and to escalate to the Service Desk Manager where required To be a ‘champion’ for the internal infrastructure, ensuring other team members can provide cover in the event of … independently on assigned projects through to completion and train other team members on those new technologies To troubleshoot IT issues as requested by the Service Desk Manager Ensure appropriate support documentation is maintained and that the Service Desk knowledge base is appropriately populated and updated. To More ❯