76 to 97 of 97 Service Desk Analyst Jobs

Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. This … over cleanly using our escalation process. Work closely with the broader IT team to maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services … first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. ...

division plays a crucial role in driving the success of our business. By supporting the technology and systems that underpin our exceptional service, we ensure our customers remain at the heart of everything we do. With diverse teams and a wealth of expertise, we’re leading innovation across … potential, providing the skills, experience and support needed to build a successful and sustainable career in IT. This year, we’re recruiting into our Service Desk team, which plays a vital role in keeping our business running smoothly and supporting colleagues across the organisation. You’ll join ...

Location: Peterborough Our internal teams are our clients, and we strive to ensure we provide a responsive and reliable IT support service across the organisation. Due to the continued growth of the organisation, we are currently seeking a IT Service Desk Analyst to join … team on a permanent basis. In this role, you will be part of the frontline for our IT service desk - providing prompt assist click apply for full job details ...

Service Desk Analyst Nottingham £28,540 - £31,612 per annum Join us and help colleagues stay connected, confident, and supported every day. Are you someone who loves solving problems, supporting others, and making technology feel simple? If you enjoy helping people and want to grow your … required unless a disability precludes this. Who you are Youre someone who: Enjoys problem-solving and learning new technologies Takes pride in delivering excellent service Communicates well, whether face-to-face, by phone or by email Likes being part of a supportive team Wants to grow their IT skills ...

Service Desk Analyst Nottingham £28,540 - £31,612 per annum Join us and help colleagues stay connected, confident, and supported every day. Are you someone who loves solving problems, supporting others, and making technology feel simple? If you enjoy helping people and want to grow your ...

Service Desk Analyst Newport Up to £30,000 DOE What You'll Do: Join a fast-growing support team delivering high-quality 1st and 2nd line technical support across a wide range of self-serve solutions. You'll be the first point of contact for customers, helping ...

gaining valuable workplace experience whilst working towards the qualification. Role In this role, you will bring some foundational technical knowledge, a strong customer service mindset, and a genuine willingness to learn. You will work closely with experienced colleagues in a fast-paced Service Desk environment, developing your … skills and confidence over time while helping to meet key service levels and deliver a professional, friendly, and customer-focused support experience. As a member of the Service Desk team, you will be in a highly visible and customer-facing role engaging with colleagues at all levels. ...

Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. This ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time … experience required: Good understanding of Microsoft Applications (Office365, Teams, OneDrive, MFA, SharePoint) Microsoft Azure (Active Directory), Exchange, InTune VPN experience - (ideally Fortinet) ITSM Service Desk Systems (ServiceNow preferred) The role will be 5 days per week onsite in Dartford, moving to 3 days once you're settled in. ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time … experience required: Good understanding of Microsoft Applications (Office365, Teams, OneDrive, MFA, SharePoint) Microsoft Azure (Active Directory), Exchange, InTune VPN experience - (ideally Fortinet) ITSM Service Desk Systems (ServiceNow preferred) The role will be 5 days per week onsite in Dartford, moving to 3 days once you're settled in. ...

vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults ...

summary Working as part of a hybrid team across Service Desk and Digital Applications, you will take calls/tickets from customers and try to resolve their queries, acting as the first point of contact, providing timely, effective and efficient support to stakeholders. If unable to resolve within … high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities Communication & Team working Communicate effectively with users at all levels, explaining technical information clearly and professionally. Work ...

would like to know more, please do get in touch. Unfortunately, this company is unable to provide sponsorship. Keywords 1st line, 2nd line, Support, Service Desk, Help Desk, Office365, Windows, SharePoint, OneDrive Azure AD, Exchange, troubleshooting, Azure AD, Intune, Group Policy ...

Service Desk Engineer | Coventry | £25,000–£30,000 You’ll be the first point of contact for users, resolving IT issues, logging requests, and delivering a high standard of support that keeps day-to-day operations running smoothly. You’ll work in a collaborative, fast-paced environment with … Troubleshooting issues across Windows, Microsoft 365, networking, and hardware Escalating more complex issues to senior engineers when required Contributing to consistently high service and user satisfaction levels Your Skills and Experience 2 years’+ experience in an IT role Strong understanding of Windows desktop environments and Microsoft ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first … second line support. Making sure incident tickets are logged, triaged and resolved within agreed service level targets. Setting up and maintaining mobile equipment. Supporting the whole ICT team with administrative duties. Providing ICT learning sessions for staff. Setting up new users and administering user permissions and security. Working with ...

have excellent customer service skills ? Are you experienced providing 1st and 2nd line IT support ? Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow ? You will be working on a rotating shift pattern between the hours of 7am - 8pm. … hybrid working, 2 days in the office and 3 from home. Main responsibilities include: Day-to-day user support and liaison with IT Service Desk in other global offices to resolve issues Management/support of a large pool of laptops Management/support of remote working Management ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first ...

Line Analyst - Central London - £28,000 to £30,000 per year - Hybrid 3 days per week on-site FryerMiles are delighted to be working with an award-winning MSP company to assist with their recruitment of a 1 st Line Analyst to join their team in London. … targets A team player with a positive, proactive attitude willing to learn Ability to be flexible and work to changing priorities 1 st Line Analyst - Central London - £28,000 to £30,000 per year - Hybrid 3 days per week on-site ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your ...

Scheme summary Kickstart your IT career and become part of an exciting initiative designed to invest in your growth and develop future IT talent. Join a supportive cohort, benefit from mentoring, and develop technical and ...