101 to 125 of 795 Support Analyst Jobs

IT Support Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding … in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to-Day: Responding to and … resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system 🧠 What More ❯

we'd like to know: Are you FIS? Your new role The FIS Supply Chain Finance Client Services team is responsible for monitoring the operation of the system, providing support to our customers, performing configuration changes and working with other teams within the organisation to roll out the platform to new customers. In your new role as a Senior … Operations & Application Support Analyst you will be responsible for the provision of 2nd and 3rd line support to our global network of customers. You will take full and independent ownership of the resolution and root cause analysis of advanced technical and functional issues in a Level 2 or Level 3 capacity. What you'll do Triaging incoming … platform Resolving client incidents and/or escalating where needed Monitoring and responding to monitoring events Who you are Professional experience in a 1st, 2nd and 3rd line application support role in a customer-facing environment We value quality of experience as opposed to number of years experience but as a guide a Senior Operations and Application Support More ❯

Social network you want to login/join with: Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right … opportunity to develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Temp/Perm Salary: Hourly equivalent of 25,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Active Directory Administration Managing NTFS Permission Telephone & software support for field service engineers Microsoft Windows Server 2008 & 2012 Working knowledge of SQL, Jira, Python or Oracle Knowledge More ❯

Full details of the job. Vacancy: Application Support Analyst Job Reference Number: VN1216 Employment Type: Permanent Job Advert: Application Support Specialist – Empowering Innovation with GES EMEA! About the Role: Join GES EMEA as an Application Support Specialist and become a key player in supporting and optimising our suite of business systems and applications across the Europe … Middle East, and Africa (EMEA) region. This vital role will put you at the heart of our IT operations, providing high-level support and troubleshooting across financial, invoicing, IT, and ERP systems. If you thrive in a dynamic environment, have a knack for solving complex issues, and enjoy collaborating with cross-functional teams, this is the role for you. … What You'll Do: Operational Support: Provide expert support for a range of business systems, ensuring smooth daily operations across Sage X3 and other key tools. System Administration: Take ownership of database and server administration, using RDP, MS SQL, and other tools to maintain and troubleshoot Sage X3 and related systems. End-User Interaction: Work closely with business More ❯

IT Applications Support - with prospects and training Education Requirements: None but degree preferred or commercial exposure Experience Requirements: 2 years plus junior level - intermediate 3 years - heavy weight 5 years + Industry: Technology Job Location: Bradford, BD Qualifications: None required Responsibilities: See below list within spec Skills: See below list within spec Work Hours: 35 hours Salary … systems globally and assisting with the installation, configuration, and testing of software products (across all devices) Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities) Essential Skills: Overall experience of Citrix Xen App 6.5 – 7.x and PowerShell scripting. SQL Server Administration More ❯

IT Applications Support - with prospects and training Education Requirements: None, but degree preferred or commercial exposure Experience Requirements: 2 years plus junior level - intermediate 3 years - heavy weight 5 years + Industry: Technology Job Location: Horsforth, LS18 4RF Qualifications: None required Responsibilities: See below list within spec Skills: See below list within spec Work Hours: 35 hours Salary … systems globally and assisting with the installation, configuration, and testing of software products (across all devices) Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities) Essential Skills: Overall experience of Citrix Xen App 6.5 – 7.x and PowerShell scripting. SQL Server Administration More ❯

Join to apply for the TechHub Support Analyst role at Ofcom Join to apply for the TechHub Support Analyst role at Ofcom Direct message the job poster from Ofcom Senior Technology Recruitment Partner @ Omni | Diversity Recruiting Please note this role will close at 00.01 on the 25th June so we advise making your application by midnight … clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom. We focus not only on what we do, but how we do it. We pride … being an organisation of people who genuinely care about helping others. About the team you’ll be part of You’ll be joining our friendly and dedicated Local TechHub Support Team, who are passionate about delivering a first-class face-to-face ICT support experience. Working collaboratively with our trusted outsourcing partner, we provide hands-on support More ❯

Social network you want to login/join with: Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows … and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. Investigate and troubleshoot critical vulnerabilities … documentation, knowledge base articles, and training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. Secondary Duties To provide 2nd line application, OS and hardware support for internal and remote workers. To resolve user issues in a timely fashion and to escalate with relevant details where appropriate. To carry out any other reasonable duties as … requested by manager. Candidate Profile Experience of OS and application deployment. Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience). Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast. Patch Management. Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates More ❯

Advance Your IT Career as a 2nd Line Support Engineer! Intercity is growing and so can your career. Were looking for a skilled and motivated 2nd Line Support Engineer to join our high-performing Service Desk team. If youre passionate about solving complex IT issues, supporting a wide range of technologies, and delivering exceptional customer service, this is … your opportunity to thrive. As a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and requests. Youll work across a diverse technical landscape from Microsoft 365 and Azure to EPOS systems and network troubleshooting ensuring issues are resolved efficiently and to the highest standards. Youll also collaborate with third … party suppliers and internal teams to get to the root of multi-faceted IT challenges. Key Responsibilities as a 2nd Line Support Engineer: Provide expert support via phone, email, and remote access. Diagnose and resolve escalated incidents and service requests. Create and maintain knowledge base articles to empower 1st Line teams. Deliver on-site support when required. More ❯

towards the same goal: to improve human health by creating ground-breaking medicines. Technology User Services (TUS), part of NIBR Informatics (RX), supports the BR mission by delivering exceptional support to our scientists and administrators. Support Analysts work collaboratively in teams to support communities of users, bringing the right expertise to provide timely, reliable, and innovative solutions. … They spend time working in scientific labs and departmental locations to build relationships, understand the business, and assist with technology to support the work. They represent community needs to the broader RX organization and conversely share technology trends and solutions with the community. In addition to providing relationship-based support to designated communities, Support Analysts assist with … day-to-day IT support (PC, Mac and mobile hardware, network, In-house and third-party software) to a broader NIBR population who seek help. Job Description Major Accountabilities Provide high-quality support services at walk up locations, in departmental offices and labs, and online to end users performing diverse roles within BR and possessing varying degrees of More ❯

So, what will I be doing? Fantastic opportunity for anyone looking to start a career in IT, especially if you've had a job working in IT support or if you have been recently studying IT. You will be part of an enthusiastic IT team of 18 employees covering the areas of Applications, Infrastructure, Service Desk, Cybersecurity and BI. … will have opportunities for a mixture of on-site and working from home options, plus there is a great staff canteen! Your responsibilities: Providing responsive, reactive and timely technical support to the business - being the first point of contact to the business for IT and Business System tickets. Applying and developing technical knowledge on issues relating to laptops, scanners … of IT service to the business based on commercial priority and business criticality. Understanding of good practice and procedures (both practically and theoretically) relating to IT equipment and technical support Managing prioritizing and solving support tickets and calls throughout their lifecycle and be an interface between the business and the IT and Business Systems team. Project management with More ❯

Join to apply for the Support Analyst - Application Support role at MRI Software Join to apply for the Support Analyst - Application Support role at MRI Software From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way … from home per week. This role can be tied to any of our UK offices (London/Sleaford/Birmingham). We are currently looking to recruit an Application Support Analyst who has a passion and desire for customer service and to excel in their role. This is an exciting time to be part of growing company where … are prioritized and resolved effectively. The key to this role will be the ability to prioritise workloads and adapt to changing priorities. Job Overview Effectively log, triage and resolve support tickets Excellent customer communication skills Experience in application support Gain knowledge of our product set Assist in building and maintaining a knowledge base for use across the business More ❯

A multinational business is seeking a capable IT Support Analyst to join its expanding team, based in West London. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. Working as an integral part of the IT team, you will deliver a proactive … st and 2 nd line support service for hardware, software and network issues. You will serve as the first point of contact for support requests and provide hands-on technical support for end-users ensuring the smooth operation of desktop systems and applications, as well as maintenance of laptops, mobile devices and VoIP phones. In order to … to your application to hold an ITIL qualification or a relevant IT degree, but this is by no means necessary. This is an excellent opportunity for a proven IT Support Analyst to join a highly successful company that offers a clearly defined career path. #J-18808-Ljbffr More ❯

Legal IT Specialist Recruitment Consultant at DGH Recruitment **** Please note this role is Inside IR35 **** A fantastic opportunity has arisen for an IT Support Analyst/2nd Line Support Analyst to join our London based financial firm on an initial 3 month contract basis Inside IR35. Summary: The client is seeking someone that is responsible for … delivering comprehensive 1st and 2nd line service desk support for incoming queries and issues related to computer systems, software applications, and hardware. This role involves troubleshooting, diagnosing, and resolving technical issues to maintain smooth operations and high customer satisfaction. Key Responsibilities: Provide 1st and 2nd line onsite support in line with the agreed company SLA structure. Efficiently respond More ❯

Job Title: Junior IT Support Analyst Location: Liverpool, UK Industry: Medical Salary: £26-27k per annum (DOE) We are seeking a proactive IT Support Analyst to join our dynamic team at a leading pharmaceutical company based in Liverpool. The successful candidate will play a critical role in supporting and maintaining IT systems, ensuring business continuity … and delivering excellent user support in a highly regulated environment. Key Responsibilities: Provide 1st line technical support for all IT-related incidents and service requests across the business. Troubleshoot and resolve issues related to hardware, software, networks, and enterprise applications Customer Service experience Manage user accounts, permissions, and access rights in Active Directory, Microsoft 365, and other platforms. … laptops, printers, and mobile devices. Escalate complex issues to senior IT staff or third-party vendors as required. Monitor IT infrastructure health and respond proactively to system alerts. Document support activities, solutions, and knowledge articles using the ITSM system. Support data backup processes and assist with disaster recovery planning. Key Requirements: Proven experience in an IT support More ❯

IT Support Analyst, london (city of london) Client: Crone Corkill Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: IT Support Analyst Full Time | Office Based | City of London Is this the IT Support Analyst role for you … Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This … per week. If you do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers, allocate VMs, maintenance and technical More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic … opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation More ❯

experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from RedRock Resourcing Senior Consultant at RedRock | IT, Technology and Digital Transformation Application Support Analyst I’m working with a renowned and award-winning law firm in central Bristol in support of their search for an experienced Application Support Analyst to join their collaborative Application Support team. You’ll be providing 2nd line support for a variety of systems and software, helping users get the most from key legal applications and Microsoft tools. Sitting in a friendly and experienced team, you’ll provide both remote and onsite support, act as an escalation point for the service … system upgrades, and continuous improvement projects. Please note, this is a shift-based position based in central Bristol (a short walk from Temple Meads Station) and will require onsite support 2-3 days a week. The role at a glance: Providing 2nd line support for productivity and business-critical applications, including legal solutions and Office 365. Acting as More ❯

This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do … attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be … walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer/2nd Line Support Analyst looking for a new challenge, please send me your CV immediately. More ❯

This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do … attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be … walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer/2nd Line Support Analyst looking for a new challenge, please send me your CV immediately. More ❯

A leading MS partner is seeking a Infrastructure Support Analyst to support their on-premise infrastructure and Dynamics 365 applications. This role is split between 60% supporting D365 applications and 40% supporting on-site infrastructure. The role is working fully in office with some potential flexability. Responsibilities: Application Support (approx. 60%) Provide 1st and 2nd line … support for Microsoft Dynamics 365 applications (internal and external users). Diagnose and resolve technical issues related to Dynamics 365 CRM. Escalate complex cases, ensuring accurate and complete documentation is maintained. Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. … of their tickets and receive clear, professional communication. Identify recurring issues and contribute to process improvements and knowledge base documentation. Contribute to team meetings and share insight on client support trends or platform improvements. Infrastructure Support (approx. 40%) Maintain and support internal IT infrastructure including networks, laptops, desktops, printers, and display equipment. Prepare and provision IT equipment More ❯

Technology Support Analyst – Top US Law Firm | London – Office-Based I'm currently working with a prestigious US law firm that’s on the lookout for a confident and capable Technology Support Analyst (Level II) to join their high-performing London team. This is a fantastic opportunity to be part of a world-renowned firm, supporting … busy office with hands-on technical assistance and top-tier customer service. What’s the role about? You’ll be a key point of contact for all things IT support – from hardware and software troubleshooting, to installing, maintaining, and upgrading PCs and peripherals. You’ll also get involved with imaging and deploying machines, and play a part in maintaining … firmwide IT standards. On top of that, you’ll assist the global service desk with 1st line phone support, so excellent communication is a must. This is a client-facing, fast-paced role where priorities can shift quickly, so we're looking for someone who's comfortable juggling multiple tasks while staying calm and focused under pressure. You’ll More ❯

on innovation, agility, and forward-thinking solutions. Your Role in the Journey: Are you passionate about cloud technology, IT service operations, and driving efficiency? They require a proactive Technical Support Analyst to support their internal teams, ensuring seamless IT service delivery for engineering and business operations. You'll work with cloud-native solutions, voice and data infrastructure … and endpoint technologies, keeping their digital ecosystem robust and future-ready. What You'll Be Doing: Providing high-quality technical support across their technology services, ensuring optimal user experience Acting as a Technical Support Analyst, contributing to key IT projects and enhancements Troubleshooting network, software, and cloud solutions using advanced diagnostic tools Managing software deployments, updates, and More ❯

Trainee Desktop Support Analyst Others Trainee London, United Kingdom Hybrid Reference 2500088P Start date Immediately Publication date 2025/06/17 Responsibilities Societe Generale is one of Europe's leading financial services groups with over 160 years of experience. We support 25 million clients daily with more than 126,000 staff across 65 countries. We’re … seeking a Trainee Desktop Support Analyst to join our dynamic IT infrastructure team on a digital transformation journey! About the team: Within Societe Generale, GTS (Global Technology Services) defines the technical strategy for various disciplines. Our vision is to provide cost-effective, state-of-the-art technology services based on shared real-time infrastructure, adhering to standards, policies … Workplace Services) team manages the workstation ecosystem, collaboration tools, and related services, aiming to provide employees with a secure, intuitive, and mobile digital work environment. Key Responsibilities: Provide technical support for Digital Workplace services both remotely and in person. Maintain high customer service standards and adhere to service management principles. Achieve and improve incident closure times, aiming for over More ❯