151 to 175 of 189 Support Analyst Jobs

level of IT literacy in core digital technologies including Microsoft Windows 11, Microsoft Office and wireless networks. Previous experience working in either an ICT support or customer service role, holding either: a Scottish National Certificate (SNC) in Information Technology or similar qualification or be able to demonstrate equivalent experience. … ITIL Foundation Qualification Customer care experience CLOSING DATE - Sunday 6th September INTERVIEW DATE - Tuesday 15th and Wednesday 16th September Job Advert Position Title: IT Support Analyst Directorate: Place Location: Midlothian House Hybrid Working: Yes Contract Status: Permanent Hours of Work: 36 hours per week Working Pattern: Monday – Friday ...

incentive awards tied to your performance | Benefits | Hear from the team Our Finance & Anaplan Centre of Excellence TeamAs an Anaplan Support Analyst, you will play a pivotal role in driving the success of our Anaplan platform and supporting our broader Centre of Excellence (CoE). Working directly alongside … models (Anaplan Level 2 Model Builder certification or equivalent is highly desirable).Managed Change Requests & Supported Systems: Proven track record handling Change Requests, user support tickets, and system enhancements in a CoE or support structure.Model Building Skills: Functional understanding of Anaplan model architecture and formula building, with ...

incentive awards tied to your performance | Benefits | Hear from the team Our Finance & Anaplan Centre of Excellence TeamAs an Anaplan Support Analyst, you will play a pivotal role in driving the success of our Anaplan platform and supporting our broader Centre of Excellence (CoE). Working directly alongside … models (Anaplan Level 2 Model Builder certification or equivalent is highly desirable).Managed Change Requests & Supported Systems: Proven track record handling Change Requests, user support tickets, and system enhancements in a CoE or support structure.Model Building Skills: Functional understanding of Anaplan model architecture and formula building, with ...

approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique … customers which is always supported by strong human insight and communication.Klipboard is a market leader in the development and provision of rental industry software Support Analyst role provides business-to-business software application supportWorking in a global team supporting Klipboard products as well as databases and reporting toolsCommunicating ...

Managed Service Provider (MSP) based in Bedford is seeking a technology-focused Junior Cyber Security Support Analyst to join their growing team. This is an excellent opportunity for someone looking to begin a career in cyber security while gaining exposure to a variety of client environments. KEY DUTIES … Assist with monitoring client systems for security alerts and suspicious activity. Support the deployment and maintenance of security software, including antivirus and endpoint protection tools. Help perform routine cyber security checks and ensure systems remain up to date with the latest patches. Assist with user account administration, including password ...

World Class Defence Organisation is currently looking to recruit a Project Support Analyst Advanced Excel subcontractor on an initial 12 month contract. The department are looking for someone with the following skills and experience: Experienced Project Officer/Project Coordinator/Project Support Excel Essentials - demonstrable ...

Customer Application Support Technician | Jira | SQL Hybrid, 2 days a week onsite – Leeds or Bradford We’re looking for a Customer Application Support Technician to join a growing SaaS environment, providing 1st Line application support to external customers and businesses. This is a customer-facing application support … more complex issues to Engineering/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What we’re looking for: • 2+ years’ experience in application support or technical customer support • Strong ...

Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan (see below … progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software, and accountrelated issues. ...

progressive organisation with a strong reputation as an employer of choice. The Role We are looking for an IT Service Desk/1st Line Support Analyst to join the team on a temporary basis, with the potential to becoming a permanent You will be the first point … contact for a range of IT-related queries, providing friendly and effective technical support to users across the organisation. This is a great opportunity for someone with previous 1st line or service desk experience who is looking to build on their technical skills within an established IT environment. ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect … dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring … previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face-to-face. Diagnose and resolve user issues ...

000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionApplication Support with FX OptionsOur Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London.You will be providing essential … support for their FX Options trading platform and ensure the smooth operation of our trading and support systems.Purpose of role:• Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance.• Collaborate with the IT team to deploy, configure ...

smooth running of the firm's IT systems.The RoleAs part of the Service Desk team, you will provide responsive and effective technical support to colleagues across the business. Deliver 1st line IT support via phone, email, and in person. Troubleshoot hardware, software, and Microsoft 365 issues.Manage Service Desk … tickets and see issues through to resolution.Escalate complex issues and work closely with wider IT teams and suppliers. Participate in the support rota and support a hybrid working environment.The CandidateThe successful candidate will be a customer-focused IT professional with strong technical knowledge, excellent communication skills ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams, IT service … owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk analysts (L1/ ...

strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point … operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other UK sites) Reports To: Service Desk Manager ...

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary ...

requests, assignments, periodical tasks in a timely and efficient manner in line with Business requirements and in line with ITIL practices.Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.As required, provide … application-related problem diagnosis, implementing problem resolution or prevention measures as appropriate.Monitor the availability, performance and throughput of supported IT applications.Prioritise and schedule assigned support activities and tasks.Maintain IT application support technical documentation.Participate in disaster recovery activities, as required.Provide ad-hoc training to fellow support staff ...

Workday Financials Systems AnalystThe Workday Financials Systems analyst will provide user support to both the Workday Financials application alongside the Workday T&E application currently in use in our European businesses.ROLE PURPOSE:To enable operational support of the recently implemented Workday Financials and Travel & Expenses system.The … holder will work alongside existing resources in the team.Key AccountabilitiesWork with business users to provide third line support of Workday Financials and Travel & Expenses.Challenge designs and business requests to ensure a standard design is achieved globally for all Finance systems, allowing for localisations in countryWork closely with existing project ...

000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionIT Applications and Infrastructure Support AnalystOur Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise … level support.1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base ArticlesBe an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … strong human insight and communication. A fantastic opportunity to join a Bristol-based IT/Telematics specialist business as an IT First Line Support Technician. The successful candidate must have a customer-facing approach and experience supporting end users. You will have the support of other technical team ...

credit risk strategies into automated decision logic, rules, workflows, and configurations within TransUnion’s decisioning software. Use bureau data and client requirements to support the delivery of effective credit risk, lending, and decisioning strategies. Perform unit testing, scenario testing, and data validation checks to ensure solutions are configured correctly … perform as expected. Support the Test Team during User Acceptance Testing (UAT) and other testing phases, including investigating defects, identifying root causes, and supporting effective resolution. Contribute to business, functional, and technical documentation throughout the project lifecycle. Participate in project meetings with internal teams, clients, and third-party partners ...

during your application process.Job DescriptionDivision: The Group Business Solutions (GBS)We are currently looking for a Programme Office Analyst. You will join the Project Support Office (PSO) team within the UK of the Group Business Solution (GBS) department. This role is to add value, ensuring alignment and meeting … goals set for the PSO to support IT Delivery. Your main role will be to support the core IT capabilities around project management, ensuring quality, and risk management are of a high standard for the IT transformation programme. This will be through active participation with various streams, acting ...

Technical and AV Support - AnalystLocation: London, Fenchurch StreetLevel: AnalystJob Purpose:You will have the opportunity to work independently and become a subject matter expert in IT and AV Troubleshooting. Your active participation and contribution in team discussions will be highly valued as you collaborate with your colleagues to provide … work-related problems. Join our team and make a significant impact in ensuring the availability and smooth operation of our production systems.Job Responsibilities:Provide support for IT and AV related queries and troubleshooting for MD and WG usersDrive incident and outage resolution and communicationUtilising tools including Service Now, ensuring ...

individual identity, and each also has its own unique rewards.This will be 1:00 PM – 10:00 PM (evening shift)Summary:Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients … major plus.· Experience with Concordance and Summation is a plus.· Experience administrating Relativity.About TransPerfectTransPerfect Legal Solutions (TLS) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting ...

come Unleash your Spirit by making an impact each and every day.What makes this a great opportunity As an IT Service Delivery Analyst, you will act as a liaison between the business and IT organization. You will be responsible for managing and resolving tickets in ServiceNow within … provide support for IT related issues from software to hardware including applications, iPhones, workstations, and printers, escalating when needed. Your role will include taking ownership of end-user problems and following up with internal teams on behalf of the user and communicating the progress in a timely manner. ...