Support Analyst Jobs

151 to 175 of 211 Support Analyst Jobs

Application Support Analyst

Colchester, Essex, United Kingdom
Hybrid / WFH Options
Bristow Holland Ltd
Bristow Holland have an exciting opportunity to join a nationwide business based in Colchester who is looking to recruit an Application Support Analyst to work on supporting their ERP System. As a valued member of the team, you'll be instrumental in maintaining and enhancing the organisation's … reporting systems, as well as ensuring the security of our ERP platform. Additionally, you'll play a key part in delivering top-notch customer support, always prioritizing the needs of the users. Your expertise will extend to being thoroughly acquainted with the ERP solution roadmap, allowing you to guide … the organisation effectively through its evolution. Key Skills: Application or Software support experience SQL or Oracle database Microsoft operating systems Desirable Skills: ERP or CRM system experience Power BI or Crystal reporting Office 365 Azure/AWS This is a unique opportunity to join a dynamic and innovative team more »
Employment Type: Permanent
Salary: £35000 - £50000/annum - Offering 50% remote work
Posted:

Business Support Analyst

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Zellis
About the role As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changesforour ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role will … the teamto ensure appropriate distribution of workload. Ensuring appropriate authorisation before making changes to records inZelliscustomer systems. Assisting the business withgeneral enquiries and providing support as necessary Skills & experience Excellent administration/coordination skills, with relevant experience in similar roles. Experience working with customer support call-logging/ more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

FX Application Support Analyst

London, United Kingdom
HartleyCo Ltd
I'm currently hiring for an FX Application Support Analyst on behalf of a start-up Trading Platform based in the City. You'll be responsible for the front office support of their platform, resolving any issues or bugs and being a part of its continuous improvement. more »
Employment Type: Permanent
Salary: £60000 - £90000/annum
Posted:

Senior Support Analyst

Saint Louis, Missouri, United States
EDWARD JONES
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Support Analyst

Springfield, Missouri, United States
EDWARD JONES
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Support Analyst

Columbia, Missouri, United States
EDWARD JONES
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Support Analyst

Jefferson City, Missouri, United States
EDWARD JONES
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Supply Chain Technical Support Analyst

Leicester, England, United Kingdom
Belron®
As a Senior Supply Chain Technical Support Analyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing their … proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and approval of technical changes. Ensure QA of solutions before production delivery. Manage … your expertise will be valued and nurtured. Apply Now: If you are a strategic thinker with a passion for supply chain management and technical support, we would love to hear from you. Join us in this exciting role and contribute to our global technology initiatives! Who we are: We more »
Posted:

IT Support Analyst

London Area, United Kingdom
Blockspace
project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform. • Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation. • Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness. • Technical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects. Qualifications & Experience: • 2-3 years of experience in an IT services or support role • Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an more »
Posted:

System Support Analyst

Glasgow, Lanarkshire, Scotland, United Kingdom
Accord Business Solutions
Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System Support Analyst to join our growing team. This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support. This role offers a great opportunity for exposure … team and use their own initiative where required, resolving customer issues in a timely manner. Main responsibilities: Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLAs. Recording of solutions to client issues through our service desk ticketing systems more »
Employment Type: Permanent
Posted:

Application Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Wave Talent
the job role sounds like it could be up your street; we'd love to arrange a chat to give you more info. Application Support Analyst 💰 Salary: £60,000 - £90,000 💻 Benefits: Up to 15% bonus + benefits 🚀 Industry/Type of business: Fintech/Trading 🏠 Remote working more »
Posted:

Technology Support Analyst - International Law Firm

London Area, United Kingdom
Ryder Reid Legal
Ryder Reid Legal is looking to recruit a talented and focused Technology Support Analyst to join one of our prestigious, international law firm clients on a permanent basis at their stunning London offices. Our client, who specialise in mergers and acquisitions and private equity, are looking for the … of the firm’s hardware through the asset management system. Demonstrate proficiency in Windows 10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and Citrix. PC troubleshooting. Assist with iOS setup and troubleshooting. Assist with troubleshooting AV more »
Posted:

Systems Support - Application Support Analyst

Boxted, Colchester, Essex, United Kingdom
Hybrid / WFH Options
Pure Resourcing Solutions Limited
I am working with a fantastic organisation based in Colchester to recruit for 2 FTC Systems/Application Support positions to support the roll out and upgrade of a new piece of software across their users. These roles are offered on 1 year Fixed Term Contract basis. The … to work from home 2 - 3 days/week depending on project requirements. Key skills required: - Software/Systems Configuration - Report Generation - End user Support - Vendor/Supplier Management - Experience of Social Care or NHS environments highly beneficial. This role would suit an experienced Superuser/System Admin who more »
Employment Type: Contract
Rate: £25000 - £27500/annum
Posted:

IT Applications Support Analyst (Flexcube)

Greater London, England, United Kingdom
Zenith Bank (UK) Limited
strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Overview: Support the implementation of Flexcube and other ancillary applications, and software interfaces. Role Responsibilities: Carry out Unit Testing, Integrate/Deploy units into intermediate environments … and support the Testing cycles progressively as per specifications/requirements within planned schedule. Fix defects found during unit testing, system integration testing and acceptance testing. Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit …/Compliance expectations of Oracle/Client. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch-sets, fixes etc. Resolving base product issues by coordinating with Oracle Global Support team. Analysing and providing L1/L2 production support covering more »
Posted:

IT Support Analyst

Atherton, England, United Kingdom
Hybrid / WFH Options
LGH UK
for over 50 years, we have made a name for ourselves by combining the highest quality equipment, unrivalled expertise, and impeccable safety standards. We support customers across the globe through continuous investment not only in our equipment and our IT systems, but also by investing in our people ensuring … join a company enjoying strong, sustainable growth with a people-focused culture then be sure to apply! SUMMARY OF THE ROLE As an IT Support within the lifting industry, your primary mission is to uphold an outstanding standard of customer service. This entails adeptly liaising with customers, comprehending their … equipment requisites while collaborating seamlessly with colleagues to ensure optimal work schedules and equipment availability. OVERVIEW OF ACCOUNTABILITIES SUMMARY To provide First-line technical support to internal employees, assisting them with PC, Server, networking and hardware problems via phone, email, or onsite visits. To assist with testing new development more »
Posted:

Application Support Analyst

London Area, United Kingdom
Yolk Recruitment Ltd
Application Support Engineer | High Level Security Clearance Required | Up to £60,000 + 15% bonus | London | On-site Yolk Recruitment are working with a global consulting organisation. They're searching for an experienced Application Support Engineer to join on a client site in London. If successful you will … be embedded on one of their high profile defence client sites working to support secure applications. To be successful you will need exposure to software support & scripting using PowerShell, Shell, C# or a similar language, you will also need strong understanding of the software development lifecycle. The role … is an excellent opportunity for a support engineer looking to progress towards software engineering. They are based in London & the role will be fully onsite. What you will be doing: Supporting a large portfolio of secure applications & systems. Working closely with software engineers to identify & fix bugs in code more »
Posted:

Customer Support Specialist, Service Desk Analyst, 1st Line Support

Belfast, Northern Ireland, United Kingdom
Experis
Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to … deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »
Posted:

1st Line IT Support Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1st Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated to delivering … VMware/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment is more »
Employment Type: Permanent
Salary: £22,000
Posted:

Desktop Support Analyst

London, Coleman Street, United Kingdom
Ashdown Group
IT Support - £50,000 - Central London (On-site role) An opening for a Desktop Analyst has become available within an innovative and diverse global professional services firm. This role will provide the successful candidate with the chance to collaborate and develop their skills and is key to the … This leading firm embraces a culture of customer service and is looking for someone who has the ability to provide efficient and effective client support to all users. You will be responsible for installation and configuration of desktop, laptop and telephone equipment, troubleshooting and maintenance of PC equipment and more »
Employment Type: Permanent
Salary: £40000 - £50000/annum
Posted:

Application Support Analyst

Oxford, Oxfordshire, South East, United Kingdom
SYSTEM C HEALTHCARE LIMITED
We are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and Case Management software. Duties and Responsibilities Main Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application Support … encounter Take ownership of allocated customers and be their named dedicated engineer ensuring that Incidents are managed and resolved within agreed Service Level Agreements Support customers on our own hosted servers as well as on-premises servers Skills and Experience This is a customer facing role which requires good … and experience of working with SQL Server and writing SQL/T-SQL queries for fixing data issues Strong 2nd line software/application support experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong more »
Employment Type: Permanent
Salary: £35,000
Posted:

Information Technology Support Analyst

London Area, United Kingdom
Hays
the role: An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1st and 2nd line support. Your core role will be making sure all members of staff can operate business … as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. We are a leading specialist currency and asset manager with circa $99 billion in Assets Under Management Equivalent. Our company more »
Posted:

Information Technology Support Analyst

London Area, United Kingdom
Vertex Search
Vertex Search are now looking to find a talented and driven Helpdesk Analyst for our top tier financial services client based in central London. Your Role Tech troubleshooting: Handle first line issues within a predominantly Microsoft setup, including desktop, hardware and AV support Network know-how: Tackle basic … connectivity tasks to keep systems running smoothly. Service delivery: Manage support tickets to completion or escalation, and document solutions for future reference. User empowerment: Help with onboarding, offboarding, account setups, and tech access for staff. What You'll Need Tech background: A degree in IT, Computer Science, (or relevant more »
Posted:

Application Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Bottomline
Zurich, Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs. Role The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely more »
Posted:

IT Support Analyst

Hatfield, England, United Kingdom
Hybrid / WFH Options
Mitsubishi Electric
will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: Respond to requests for IT support and services via telephony or ticket (including incidents and service requests) in a timely, polite, and efficient fashion, while adhering to the defined SLA … timeframes using our IT Service Management tools. Analyse and resolve 1st/2nd line support while working with other resolver groups (Network Services & Desktop team ) to resolve/fulfil incidents and requests. Log and track the status of assigned requests for IT support and services, ensuring regular customer … following the appropriate processes. Provide technical solutions to IT and business requests/requirements, engaging with key IT stakeholders where appropriate. Provide the relevant support for meeting rooms as required by the business. Follow the defined department ITIL processes and procedures, and wider company standards, policies and procedures; providing more »
Posted:

Applications Support Analyst

Aberdeen, Aberdeenshire, Scotland, United Kingdom
SWORD IT SOLUTIONS LIMITED
with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Applications Support Analyst. We are expanding our team and searching for passionate Applications Support Analyst. As a member of our team, you will have the … opportunity to support and oversee a diverse portfolio of Oil and Gas business applications and systems, ensuring the smooth running of various essential business processes. Location, Aberdeen UK, onsite. Requirements Here's what the role will look like Service Requests Take ownership of service requests, and create personal service … cause and resolve Applying fixes and upgrades as required, working with third party suppliers as necessary, Executing small projects to make improvements and provide support for larger projects as required, Managing application configuration, user accounts, licenses and data to ensure maintain strong security, reliability, sustainability and cost effectiveness. Experience more »
Employment Type: Permanent
Posted:
Support Analyst
10th Percentile
£24,000
25th Percentile
£27,563
Median
£35,695
75th Percentile
£47,500
90th Percentile
£58,875