176 to 200 of 393 Support Specialist Jobs

What you will be doing! As an IT Field Support Specialist, you will provide Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. You will conduct site surveys, assess and document current site configuration and user requirements, analyze … peripherals, and teleconferencing equipment Demonstrated ability to read and understand technical manuals and schematics Experience with Microsoft Office Applications (Word, Excel, PowerPoint and Access) Support network upgrade projects or initiatives Support end-user connectivity needs Able to manage time and priorities effectively Able to work efficiently with minimal … government and vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables & telephone systems. Outstanding communication skills to relate with team members and support workers Must be able to lift 50 lbs. Must be able to drive a company vehicle Must be available to work an 8-hour More ❯

and aerospace industries. We provide our employees with the tools, skills and training they need to succeed. We offer a flexible work environment to support the balance in your life and keep you performing at your best. We are looking for a skilled and experienced Lead IT Support Specialist to join our team. This role combines technical support for local users with system administration tasks, including supporting both Windows and Linux environments. The individual shall have a solid background in both Windows and Linux systems, possess excellent troubleshooting skills, and a minimum of six years … solid problem-solving and troubleshooting abilities and strong organizational skills with the ability to prioritize tasks effectively. Key Responsibilities: Provide day-to-day technical support to local users, including troubleshooting hardware, software, and networking issues. Resolve issues related to operating systems, applications, and network connectivity in a timely and More ❯

Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is … you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact … on customer satisfaction and team metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT … Support team and ensure the best possible user experience is provided in every interaction. You will provide exceptional customer service in your interactions with all Bricksters through tickets, email, and Slack. You can multitask, troubleshoot multiple user issues simultaneously, and own ongoing small to medium-project work. The expectation … to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT More ❯

Description Leidos is seeking an experienced Archibus Facility-Space Management Software Support Specialist to provide software support services for the Federal Aviation Administration (FAA) Office of Facility Management (AMP). This role supports the National Airspace System (NAS) implementation programs through technical administration of the Archibus Integrated … Security Clearance (U.S. Citizen or Green Card holder with 3 years U.S. residency). Pre-employment drug screening is required. Primary Responsibilities: Provide technical support for Archibus, the FAA's primary facility management software, used across the Mike Monroney Aeronautical Center, FAA HQ, regional offices, and DOT HQ. Assist … a demonstrated understanding of the Facility Management industry, processes, and technology including knowledge of space Allocation and space Planning Test upgrades, research modules, and support implementation of new features. Collaborate with team leads and stakeholders to deliver effective solutions. Strong user support and documentation skills. Experience troubleshooting and More ❯

and analyst Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate First and second-line support: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem information Participating in reconfiguration/installation of PC environment … Documenting operational support procedures Drafting technical content for knowledge database IT support specialist must be able to perform all tasks of a service desk operator Testing and administration of applications Liaising with system administration and database administration for execution of administration tasks ITSS may be asked to … fulfil SDO tasks and vice-versa when working for MEP IT Support General Highly autonomous and broadly IT skilled Problem solving skills Analysis And Technical Skills Very good skills in all of the MS office applications Very good skills with end user computers and, more specifically, Windows computers Good More ❯

Seeking a DevSecOps Support Specialist to work closely with our Lead DevSecOps Engineer in support of Navy systems under the Naval Operational Architecture. The ideal candidate is agile, resourceful, proactive, and thrives in a fast-paced environment. This role is perfect for someone who: Jumps in with … security compliance in alignment with DoD and NAVWAR policies Troubleshoot pipeline automation, container deployment, and infrastructure performance issues Maintain and update task templates, peer support materials, and process documentation Provide technical support, onboarding assistance, and training for DevSecOps tools and secure development best practices Analyze data from pipelines … areas of improvement Communicate project updates, risks, and milestones to internal stakeholders and leadership Review application artifacts for compliance, traceability, and automated deployment readiness Support backlog grooming and task scoping to ensure DevSecOps initiatives balance performance, risk, and cost Required Skills and Experience: Minimum 3 years of experience supporting More ❯

Overview DecisionPoint Corporation is seeking a Tier 3 Senior Support Specialist (Team Lead) to provide expert IT support and team leadership for the USDA Customer Experience Center (CEC) Tier 3 end-user services. This role involves managing escalated support issues, guiding Tier 2 teams, and ensuring … that all technical support aligns with USDA standards and service level agreements. The position is on-site at designated USDA facilities to support seamless and high-quality service delivery. Duties & Responsibilities Act as the senior escalation point for complex Tier 3 issues, addressing advanced hardware, software, and network … related problems. Lead a team of Tier 2 support specialists, providing mentorship, technical direction, and ongoing training to ensure consistent, high-quality support. Utilize USDA's IT service management (ITSM) system (e.g., BMC Remedy Helix or ServiceNow) to manage and document incident, change, and work order tickets, ensuring accurate More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world renowned business … the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line Support across the UK and Ireland. You … ll also provide VIP support to the CEO and CISO who are both based in the UK. You’ll join a wider team of Support Engineers but you’ll be the very first to be based in the UK, instead of Europe. You’ll work 9-5, Monday More ❯

about become a part of Luxoft DXC Team and make progress in your career? Do you want to become a professional and develop in Support sphere? Than this role is definitely for you. We are looking for a Support Specialist with SSO, IDAM, Microsoft EMS who will … be the Microsoft specialist for Microsoft EMS 365 within the organization. The candidate will be mentoring the other members of the Application support teams in the operational use and development of the system and drive resolution of support and project issues for all Microsoft applications and services … within the organization. Skills Description: Has experience supporting Microsoft EMS 365 • Significant experience in a support or project delivery role with a specialism in the Microsoft ecosystem or significant relevant experience in another area. • Experience of working within an ITIL-based support environment • Experience administering Microsoft Server/ More ❯

Position Description: We are seeking a highly skilled and experienced Tableau Technical Support Specialist with an active TS/SCI clearance and CI polygraph to join our team. The ideal candidate will have a strong background in providing technical support for Tableau, with a focus on troubleshooting … ability to work in a highly secure and sensitive environment. This position is located in USA VA Chantilly Your future duties and responsibilities: Technical Support: Provides implementation and operations and maintenance support for Tableau Server. Utilizes Python/SQL to enhance dashboards. Loads and manages Tableau Server licenses. … required. Education: Bachelors degree in computer science, Information Technology, Data Science, or a related field. Experience: Minimum of 5 years of experience in technical support, with a focus on Tableau software. Technical Skills: Proficiency in Tableau Desktop, Tableau Server, and Tableau Prep. Strong knowledge of SQL and data connectivity. More ❯

About The Role About this opportunity The IT Support Specialist provides essential technical support to Gleeds staff, ensuring optimal performance of our office in France ( , as well as giving assistance across the offices in Spain, Portugal and Italy . This role is critical in maintaining productivity, managing … Employee Assistance Programme Hybrid work About The Candidate Who we're looking for: Experience, Knowledge and Key Skills 2+ years of experience in IT support roles. Proficiency with Windows operating systems and Microsoft 365 suite. Knowledge of basic networking concepts and troubleshooting. Understanding of information security principles. Familiarity with More ❯

and solutions to the U.S government agencies and organizations. About the Position: TJFACT is seeking to hire a well-versed Mexico Program Assistant - Program Support Specialist Level 2 to support the DOS INL in Washington, DC. The physical work location is the INL/WHP office at … Annex 1 (SA-01), Columbia Plaza, 2401 E St., NW, Washington, DC. The Program Assistant provides programmatic, contractual, logistical, monitoring and evaluation, and administrative support to the Western Hemisphere Programs (WHP) Office. Duties and Responsibilities: • Provides administrative and programmatic support to the WHP Director, Division Chiefs, the office … representative files are up-to-date for the team. • Attends INL/WHP and Team meetings and conference calls as requested. • Performs services in support of inherently governmental functions, including, but not limited to, the following: o Supporting acquisition, including in the areas of acquisition planning, such as by More ❯

Job Title: IT Support Specialist Reports To: Financial Director Location: International Cheddar Head office Benefits: Competitive basic salary + 20 days holiday + your birthday off + health care scheme + enhanced maternity/paternity leave package + other company benefits Hours: Full time/Part Time (25+hours … business. This means that we thrive in a diverse, equitable culture where we celebrate inclusion and empowerment within our teams, and seek to always support our global community, minimising our carbon footprint wherever possible. To help grow this awareness we have adopted a companywide ESG focus. Purpose of role … IT Support Specialistwill provide technical assistance and troubleshooting for computer systems, hardware, software, and networks, ensuring smooth operation and productivity for internal and external users.They will diagnose and resolve problems, install and test new hardware/software, and may also train users on new systems. They will also manage More ❯

Job Title: Product Support Specialist Department: Technical Responsible to Technical Manager Responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job Support clients by providing the … Ireland. Work closely with the UK management team to ensure the UK strategy and business goals are achieved. Main Responsibilities Provide on-site technical support to our client base offering positive solutions to technical issues within a given time scale. Maximise assistance given to our clients by prioritising visits More ❯

Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country … shape the future of space defense. This is a contingent position based upon contract award Responsibilities Include: Provides first line (Tier 1) IT technical support to end users for account administration, distribution of software and documentation, system/network status, and problem entry, via problem ITSM tracking tool. With … work towards, and meet, defined team Service Levels. Leveraging excellent written skills, collects and documents necessary information for issue escalation as necessary to appropriate support teams. Supports and is responsive to assist peers and lower-skilled employees as a part of a collaborative team effort. Performs the assignments in More ❯

My client is a popular registered Charity and looking for an experienced Business Support Specialist . An individual to provide crucial support for our business systems, with a particular focus on Unit4 Agresso Business World systems. You will assist the Business Systems Manager, contributing to the system … s effectiveness and supporting users. Key Responsibilities: Provide business systems support , including incident resolution and user administration . Support projects, upgrades, and enhancements related to our systems, including Unit4. Liaise with stakeholders regarding system requirements and improvements. What We Need: Demonstrable understanding or experience with Unit4 Business World …/Agresso ERP System. Experience in a responsive business systems support role. Strong problem-solving and communication skills. Experience with HR/Payroll systems and SQL is beneficial. #Unit4 #Agresso #BusinessWorld #ERPSystems #BusinessSupport #ITSupport #Job #Hiring DCS Recruitment and all associated companies are committed to creating a working environment More ❯

Lifecycle Analysis Support Specialist Hiring Company: Reed Enterprise Consulting LLC (REC) Location: Aberdeen Proving Ground, MD Salary: Commensurate with experience/education Work Schedule: 40 hours/week; hybrid on-site/telework Experience: A minimum of four (4) years of experience Education: BA or BS degree or … equivalent is preferred Security Clearance: Secret Job Description/Key Responsibilities: • Provides System Engineering and Technical Assistance (SETA) program support services for PM Tactical Network's portfolio of tactical communications systems. • Provide direct Program Analyst and Risk Management support for the multiple long-term and new start programs … and support additional programs as requested. • Serve as a program office acquisition strategy/life cycle subject matter expert to assist programs with milestone decision efforts. o Adaptive Acquisition Framework (DODD 5000.01, DODI 5000.02, DoDI 5000.80, DODI 5000.85) o Army Modification Program (AR 750-10) o Army Operation of More ❯

find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Enterprise IT Support Specialist to join our team! In this role you will get to P rovides technical support and customer service to the organization … the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands. • Analyzing, troubleshooting, designing, and implementing fixes • Providing basic user training in support of off-the-shelf applications and office products as well as some custom tools, depending on the office being supported. • Performing remote desktop triage … development to restore service and/or identify problems. • Special non-commercial systems administrator experience (access management/file transfer) may be required. Deskside Support: • Using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands. • Analyzing, troubleshooting, designing, and implementing More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal … customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local … and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

Note: Position requires local residence in the Norfolk, VA Area to be on-site. Job Summary VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). … the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Provides technical support to end users for computer, application, system, device, printer, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to … cloning of laptops and computers. Applies Microsoft and other third-party security patches and updates to Windows 10 clientworkstations. Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls. Conducts new user check-ins and check-outs. Creates and modifies Microsoft Active Directory user accounts. More ❯

We are seeking a School Support Specialist (hybrid) to join our growing team at VenturEd Solutions UK! Provide technical support to improve experience of customers and/or end-users of their assigned product. Job Description DUTIES & RESPONSIBILITIES: o Provide timely responses to customer service inquiries via … o Collaborate with team members to provide resolutions to customer inquiries – escalate issues where resolution cannot be reached. o Regularly provide customer feedback to support management to ensure they keep a pulse on customer needs and attitudes for decision making purposes. o Identify recurring service requests found in your … support specialty and offer knowledge base articles or other solutions to reduce ticket volume via deflection or overall elimination of the issue. o Provide excellent customer service through a friendly yet empathetic tone, proactive and timely responses to maintain high customer satisfaction scores. o Manage customer complaints – calmly resolve More ❯

Mission Technologies, click here for a short video: Job Description Mission Technologies, a division of Huntington Ingalls Industries, is seeking a highly qualified Technical Support Specialist - Intel Operator. This role involves on-site support at the Navy Warfare Development Center, Norfolk Naval Station, working with the Maritime … Operation Center - Exercise Support Team (MOC-EST) and Naval Surface Warfare Center - Corona (NSWC-Corona). The selected candidate will play a key role in supporting Navy Live, Virtual, and Constructive (LVC) training across assigned Areas of Responsibility (AORs). Responsibilities include assisting with the planning, design, and execution … Responsibilities Configure and operate the Automated Scriptor Simulator Exercise Trainer (ASSET). Install and configure new baseline software releases, upgrades, and patches. Provide technical support for event setup and configuration during planning and execution phases of testing and training events. Evaluate and resolve software-related issues during events. Submit More ❯