176 to 200 of 299 Support Specialist Jobs

Dark Wolf Solutions is seeking a Cyber Defense Infrastructure Support Specialist to support enterprise cybersecurity operations. The ideal candidate will analyze and improve business operations, support infrastructure deployment and administration, and lead the development of technical solutions to mitigate risk and enhance mission performance. This position is located in Huntsville, AL or the Washington, DC Metro … administer cybersecurity infrastructure, including hardware and software systems. Design, create, modify, and maintain software applications or utilities for cybersecurity operations. Administer and troubleshoot Linux-based systems and platforms in support of cybersecurity tasks. Automate operational and maintenance tasks and recommend process improvements. Integrate third-party tools and develop custom solutions to extend existing platform capabilities. Required Qualifications: Must have More ❯

the mission. SPA strives to be a value-added Objective, Responsive, and Trusted partner and premier provider. The Space and Intelligence (S&I) Division provides engineering services and analytic support to the Air Force, Space Force, Combatant Commands, the Intelligence Community, and NASA. Our work includes systems engineering and integration, test planning and execution, cost estimating and analysis, developing … meet those needs. The S&I Division comprises the Intelligence Programs Group (IPG), the Space Systems Group (SSG), and the Strategic Technology Analysis Group (STAG), which collectively provide outstanding support to help their customers achieve our nation's most critical objectives and goals designed to protect the safety and livelihoods of all U.S. Citizens, military forces at home and … abroad. SPA has an immediate need for a number of highly qualified Senior Financial Support Specialists to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) contract in the El Segundo, CA and/or Alexandria, VA More ❯

on experienced services to civilian and DoD programs worldwide. Delivering highly skilled, cleared personnel who provide services on five continents for a portfolio of customers. Summary: The Computer User Support Specialist will provide Tier I and Tier II helpdesk support while contributing to the design and implementation of high-quality operating system components. This role requires a … operating system internals, file systems, memory and CPU management, and hardware architectures. The ideal candidate will work closely with project leads and engineers to analyze data, propose solutions, and support a wide range of IT assets and platforms. Responsibilities Essential Job Functions: Provide Tier I and Tier II technical support for end users, resolving hardware, software, and network … propose and implement effective solutions. Assist in the design and implementation of operating system components, ensuring performance, reliability, and security. Work closely with project leads and engineering teams to support system integration and deployment efforts. Maintain and troubleshoot a variety of end-user devices, including desktops, laptops, mobile devices, and peripherals. Understand and apply knowledge of file systems, memory More ❯

fast-growing fintech business, we blend technology with a strong value-driven ethos, offering customers financial solutions that align with their values. The Role We are seeking a Sales Support Specialist, ideally with mortgage industry experience, who is eager to pivot into Islamic Finance. This is a unique opportunity to join a pioneering financial services provider in the … interested clients and overcoming objections to help them make informed decisions. Deliver an outstanding customer experience by being personable, persuasive, and knowledgeable about StrideUp's products. Case Management & Advisor Support - Keep the Process Moving Collect, review, and package customer documents to ensure cases are complete and ready for a formal assessment. Manage booking systems to schedule advice appointments , ensuring … are efficiently booked in. Track and report on the conversion funnel , from an initial inquiry through to the customer getting their keys to a new home. Provide general administrative support to the Sales team to keep processes running smoothly. What We're Looking For Proven experience in customer support or sales support , ideally within financial services, mortgages More ❯

Check out this new opportunity! Test & Evaluation Engineering Support Specialist Manassas, VA Contract Position Pay Estimated: $33.00-$38.94/Hour This estimate represents the typical salary range for this position based on experience and other factors, (geographical location, etc.) Join Moseley Technical Services in supporting the U.S. and Australian submarine fleets with critical systems like the Common Weapon … Launcher (CWL) and Multi-Tube Weapon Simulator (MTWS). As a Test & Evaluation Engineering Support Specialist, you'll work closely with Navy stakeholders, internal production teams, and industry partners to ensure flawless system integration and performance. Responsibilities: Collaborating with CWL and MTWS engineers to conduct testing and integration. Employing a professional and confident approach when working with various … Proficient in test engineering principles and object-oriented programming Experience with scripting languages and system processes Must be willing to travel occasionally to submarine home ports for field service support Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within More ❯

thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. About the Role As an OSINT Customer Support Specialist at Redhorse, you will be at the forefront of Open Source Intelligence (OSINT) strategy and innovation within the Intelligence Community (IC). This pivotal role supports our … and analytic efforts with national intelligence priorities. You will deliver high-quality, mission-focused user assistance to IC stakeholders who rely on OSINT capabilities, ensuring timely, knowledgeable, and secure support for accessing, navigating, and leveraging OSINT platforms, tools, and services. You will also drive adoption of OSINT resources by providing troubleshooting, feedback collection, and interfacing with technical and mission … needs and requirements. Experience supporting IC customers. TS/SCI ISSA Clearance is required. Work is based in Chantilly, Virginia. Minimum of 3 years of experience in a customer support or related role. Equal Opportunity Employer/Veterans/Disabled Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable More ❯

This is a contingent opportunity Mission Support Specialists provide logistical coordination/support for an Assessment Team, to include coordinating team travel, but on as needed basis supports the coordination of Organizational tasks. Duties: Manages incoming and outgoing correspondence, suspense's, and reports. Receives incoming official mail and ensures proper handling of administrative material. Prepares informational packages for … senior management. Conducts local records management and utilizes various databases and automated systems to prepare various property, supply, budget and other mission and administrative support reports. Organize itineraries and travel documentation Prepare status reports on facilities, personnel and equipment, responds to customer/stakeholder tasks and RFIs. Responsible for and contributes to the formulation of a wide range of … logistical plans which support mobile and on-site operations and specialized training. Required Experience: Knowledge of basic principles, concepts, and methodology related various mission support functions sufficient to contribute to planning and organizing like as described in DoDI 3020.45 (Change 1). Knowledge of the basic concepts, principles, regulations, and policies related to logistics and procurement management sufficient More ❯

Summary The MIL Corporation seeks a Tier I Service Desk Analyst (Help Desk Support Specialist I) to support a Federal government client at one of our Washington, DC Metropolitan area locations. This is currently a hybrid position that requires at least 3 days on-site. Schedule and work location are subject to change based on company/… scanners Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Participate in the Annual Performance Review Process Actively support equality and diversity policies of The MIL Corporation and The Library of Congress Travel None Required Qualifications Excellent verbal and written communication skills with the ability to communicate effectively … with technical and non-technical colleagues at all levels in the organization Ability to take ownership of issues, escalating incidents to other support teams where necessary Highly motivated team player with the skills and ability to manage changing priorities Ability to create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution More ❯

the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. Responsibilities We are seeking a Program Support Specialist 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs … perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Position Summary: Individual will work within a multi-disciplinary security team to support program efforts for the Wireless Intrusion Detection System (WIDS) and responding to events within facilities. The individual will be responsible for routinely patrolling assigned building(s) with handheld tools … collaborate with Program Management Customer Service focused in a fast paced environment Attention to detail while presenting a professional image. Prepare, track, and maintain reports and metrics for program support Ensure compliance with all policies and procedures Complete and track program deliverables Work and collaborate with management and engineering personnel Develop and maintain relationships with various program stakeholders Qualifications More ❯

transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. We are seeking a Program Support Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs … defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities Position Summary: Individual will work within a multi-disciplinary security team to support program efforts for the Wireless Intrusion Detection System (WIDS) and responding to events within facilities. The individual will be responsible for routinely patrolling assigned building(s) with handheld tools … collaborate with Program Management Customer Service focused in a fast paced environment Attention to detail while presenting a professional image. Prepare, track, and maintain reports and metrics for program support Ensure compliance with all policies and procedures Complete and track program deliverables Work and collaborate with management and engineering personnel Develop and maintain relationships with various program stakeholders Qualifications More ❯

students make their life-determining decisions. This means that we need people like you to help us supercharge our growth and shape our future. As a Global Customer Implementation & Support Specialist , you'll lead the end-to-end technical deployment of our AI Assistant and Chat products, from configuration and environment setup to CRM integration and troubleshooting. Acting … as the primary contact for new and existing clients, you'll manage onboarding, provide Tier 2 support, and serve as the go-to expert for product knowledge. You'll ensure a smooth transition to live use and deliver confident, reliable post-deployment support. What you'll be doing You will split 50% of your time between Onboarding and Customer … Support Onboarding Lead the technical deployment of Assistant and Chat products, including configuration, environment setup, and integration deployment. Manage end-to-end onboarding for new clients and provide post-deployment support to ensure smooth operational use. Act as the primary point of contact and subject matter expert for product-related queries and guidance. Conduct training sessions and workshops More ❯

and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to … ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis … with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues … status of all logged IT issues ensuring that they are actioned within the agreed SLAs and thereafter reporting issues to line manager when required. Monitor all aspects of the support service provided to users in the UK and Europe offices including response times, identify trends against SLAs and provide regular reporting to the management team. Identify potential problems, investigate … ensuring it is accurate and up to date. Work with 3rd Party teams to request and order IT equipment. Key Skills/Experience Proven work experience as a Desktop Support Engineer that has the ability to solve complex hardware and software issues. Hands-on experience and knowledge of popular operating systems, software applications, remote connection systems and troubleshooting basic More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues … status of all logged IT issues ensuring that they are actioned within the agreed SLAs and thereafter reporting issues to line manager when required. Monitor all aspects of the support service provided to users in the UK and Europe offices including response times, identify trends against SLAs and provide regular reporting to the management team. Identify potential problems, investigate … ensuring it is accurate and up to date. Work with 3rd Party teams to request and order IT equipment. Key Skills/Experience Proven work experience as a Desktop Support Engineer that has the ability to solve complex hardware and software issues. Hands-on experience and knowledge of popular operating systems, software applications, remote connection systems and troubleshooting basic More ❯

We're looking for technical and savvy Customer Support Specialists to help our growing customer base succeed with our product. At Beacon we're a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in … the latest technology and design principles. Now over 1000 innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here , and find out more about our features here . We have doing good at the … Beacon is doing well - we've reached product market fit and are transitioning from start-up to scale-up. Whilst growing we've managed to maintain exceptional levels of support, with 98% support satisfaction and rated 5/5 for customer service in a recent survey. Your focus will be working with our existing customer support team More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

POSITION: Senior Acquisition Support Specialist LOCATION: Colorado Springs, CO REQUIRED SECURITY CLEARANCE: Active TS with SCI eligibility POSITION TYPE/STANDARD WORK HOURS: Full time, 40 hours THE OPPORTUNITY: Upon award, BTAS will be filling potential openings for the Space Systems Command (SSC). SSC plays a critical role in advancing the United States's space capabilities, delivering … national security. SSC/SZBC specializes in highly classified Space Domain Awareness (SDA) systems, Defensive and Offensive Space Control (DSC/OSC) capabilities, and space test range assets to support the Department of Defense's (DoD) current and future operational needs. As a leader in space technology, SSC/SZ-BC is responsible for the development, integration, testing, deployment … spanning the entire acquisition life cycle. These efforts ensure the United States Space Force (USSF) and its mission partners maintain a strategic advantage in space operations. This position will support multiple SSC/SZ-BC programs, as well as other initiatives across the Space Force, Air Force, and allied organizations. Join us in shaping the future of space operations More ❯

Essential - Experience of working in the telecoms and connectivity sector Desirable - knowledge of BT/Openreach/TalkTalk/Sky procedures Support role will be covering our entire product portfolio, training provided where needed Work from our head office in Croydon, South London (CR0 1YB) We expect you to share our values of: Proactive Who are we? ICUK has … house we enjoy the benefits of automation for large parts of our operations. We are not a call center, instead we're a team of 18 individuals spread across support, provisioning and development. As a team, we work incredibly quickly responding to all members' ideas and suggestions whether that be on an individual fault or as part of a … the work Aid in the continual improvement of our platform Provide clear verbal and written communication of technical topics to technical and non-technical customers. Willingness to see through support scenarios to the end Desire to expand knowledge across a wide portfolio of services, platforms and suppliers The ability to self-start and willingness to find answers We value More ❯

professionalism, friendliness, and a willingness to assist Confidence to speak with customer staff at every level - from Jr. Intern to CEO Natural curiosity and a problem-solver Familiarity with support tools such as Zendesk and Jira A plus: 1+ year experience in a customer support role in the travel industry What you'll be doing Gain an expert … level understanding of Duffel's products and share your knowledge with our customers and Duffel colleagues Answer and/or escalate technical support requests that customers submit via email or chat Clarify technical concepts such that customers can understand and process them. Respond promptly, professionally, and clearly to customers in order to achieve internal and contracted SLAs Increase the … percentage of questions that customers can answer themselves by creating and maintaining product support documentation Coordinate with Duffel tech team to raise support requests with travel suppliers as required to solve customer problems Influence Duffel's product roadmap by reporting common support themes and suggesting improvement ideas What you can expect from us We're dedicated to More ❯

ll be: Helping new users get set up : showing new users how Magic Notes works in 121 and small group settings, both online and in-person. Providing magical customer support : supporting users with quick, friendly support for customer queries across email, phone, video and live chat. Building and maintaining clear support documentation : ensuring users can access information … quickly and easily through simple support documentation, tutorials and FAQs. Solving problems : using your in-depth product knowledge to solve issues and effectively triage to product, engineering and customer success. Collaborating proactively to improve Magic Notes : working with product and customer success teams to continually improve the experience for our customers by sharing feedback and insights from users. We … on video and in-person training sessions. Patient and empathetic - you’ll need strong listening skills, patience and the ability to make complex concepts easy to understand as you support users to navigate a brand-new technology. A strong multi-tasker - you’ll need to be comfortable managing numerous customer queries simultaneously and regularly switching contexts while maintaining excellent More ❯

ll be: Helping new users get set up : showing new users how Magic Notes works in 121 and small group settings, both online and in-person. Providing magical customer support : supporting users with quick, friendly support for customer queries across email, phone, video and live chat. Building and maintaining clear support documentation : ensuring users can access information … quickly and easily through simple support documentation, tutorials and FAQs. Solving problems : using your in-depth product knowledge to solve issues and effectively triage to product, engineering and customer success. Collaborating proactively to improve Magic Notes : working with product and customer success teams to continually improve the experience for our customers by sharing feedback and insights from users. We … on video and in-person training sessions. Patient and empathetic - you’ll need strong listening skills, patience and the ability to make complex concepts easy to understand as you support users to navigate a brand-new technology. A strong multi-tasker - you’ll need to be comfortable managing numerous customer queries simultaneously and regularly switching contexts while maintaining excellent More ❯

Responsibilities OBXtek has an immediate need for a number of highly qualified Administration Support Specialists at multiple levels of seniority to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) in the Colorado Springs, CO and El … is not anticipated but would occur less than five percent of the time on an occasional and irregular basis and be limited to domestic locations only. Responsibilities The Administration Support Specialists assist in leading System Acquisition and Systems Engineering teams in taking a multi-discipline approach to requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and … evaluation, maintainability, and analysis. They work with program and project managers to support the design, development and instantiation of space systems and advanced system capabilities. The Administrative Support Specialists that we are seeking for this important opportunity will help enable advanced capabilities and proactive protective understanding of how our family of space-based assets and programs operate, interact More ❯

fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The EUSS Apprentice is to help support, under the guidance and mentorship of the local site EUSS, IT services to the company's end users and to contribute to any IT related projects within the assigned … region or, as needed. The Apprentice EUSS will help support the following: Deploy and administer IT systems in the assigned region, including end-user desktops/laptops, computing servers, network equipment, voice and video hardware and mobile devices. Perform incident resolution or, when needed, escalation to the appropriate group. Interact with regional Support teams and Global International Fulfillment … EUSS. Some business travel may be required, as driven by business needs. Flexibility is expected to perform off-hours activities, both on site and remotely. Competencies: Some IT technical support skills and knowledge of operating systems and software Some troubleshooting and problem solving skills. Customer focused with strong customer service skills and the ability to apply sensitivity and discretion More ❯

Job Description IT Support Specialist - Unified Communications Telecoms Location: Hybrid Alderley | Salary £28,000 £35,000 DOE Are you a technically minded IT specialist working within Unified Communications with a passion for seamless communication and connectivity? My client is looking for several experienced Unified Communications Specialist to join their IT team and help the delivery, support More ❯

Position: Infrastructure Support Specialist Salary: £35k - £40k Location: Shoreham-by-Sea Hours: Monday to Friday 9am to 5pm 25 days annual leave + your birthday off, learning and development courses and many more We're on the lookout for an experienced Infrastructure Support Specialist to join a dynamic software company based in Shoreham-by-Sea. Reporting … to the Customer Support Manager, you'll play a key role in maintaining and optimising our infrastructure operations. If you thrive in a Linux/Unix environment, have a knack for AWS and PostgreSQL, and enjoy solving complex technical puzzles. As an Infrastructure Support Specialist, your key responsibilities will include: Assisting with the daily management of infrastructure … operations Troubleshooting and resolving support cases (including server crashes and memory issues) Administrating Active Directory for user and group management Working closely with internal teams to maintain system stability and performance Providing internal support for software and hardware issues Requirements: Experience with AWS systems Experience in Linux administration Experience managing PostgreSQL databases Excellent communication skills both written and More ❯