providing reliable and secure information services to shore-based networks. The role involves: - Installation and upgrading of network devices and components, including switches, routers, and network monitoring devices. - Operational support and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. - Project coordination to More ❯
Zachary Piper Solutions is seeking a Contracts SupportSpecialist to support the U.S. Space Force (USSF) in developing and deploying warfighter capabilities within the Program Executive Office's Space Domain Awareness and Combat Power portfolio in El Segundo, California. Job Type: SETA Location: El Segundo, California. Clearance Requirement: TS/SCI - SAP (Must be willing to be More ❯
ISN is seeking an entry level Personnel Security Specialist to provide support for security assessment investigations, including background investigations, periodic reinvestigations, security clearances for an FBI Support Services program. This will also involve employment suitability determinations and continuous evaluation of employees to ensure eligibility for employment Job Duties: Provides support and service to the administration of … of less complex security assessment investigations and rendering appropriate adjudication recommendations regarding the same. Conducts, reviews, and analyzes a variety of interviews internal and external to the organization. Provides support, analysis, and research into complex problems and processes relating to Personal Security. Completes written reports and/or oral presentations utilizing critical thinking and analysis skills. Contributes to development … experience Two (2) years of experience in the personnel security investigative or investigative analyst field. Experience conducting and interpreting database checks and credit reports. Experience performing routine office administrative support functions. Demonstrated analytical ability to critically review and analyze various types of incoming material and investigative reports to discern potential security vulnerabilities and to identify viable investigative leads. More ❯
ROLE: Web & SharePoint SupportSpecialist REQUIRED: Active Public Trust Clearance - Moderate or High Risk 2-5 Years of demonstrable experience providing direct & indirect user support to personnel on the subject software suite Location : Onsite in Norfolk, VA & D.C. DESCRIPTION: On-site support required for the USCG C4IT Learning & Media division, as well as for CG-DOL. … Team support includes Web/SharePoint, IT Customer support for MS Office, Adobe Creative Cloud, hardware issues, and Graphics support. Performed at Coast Guard Headquarters (CGHQ) in Washington, DC and at CG-DOL in the Norfolk, VA area. Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on IT work for DHS supporting a USCG More ❯
it takes to be part of Echobox? We'd love to hear from you. About the Role: We are looking for an enthusiastic, agile, diligent and highly organised Customer SupportSpecialist to cover client support. As a member of our dynamic team, you will gain invaluable experience working with our Customer Success, Sales, Product and Engineering teams. Key … Responsibilities: Provide exceptional, empathetic, and timely support to clients through training sessions, consultations, Executive Business Reviews and ongoing assistance, ensuring that they are fully equipped to succeed with the platform. Monitor and improve customer engagement, ensuring high renewal rates by fostering strong, long-term relationships with clients and ensuring their success with Echobox. Identify opportunities for customers to optimise More ❯
Social network you want to login/join with: Product SupportSpecialist - Fully Remote, London col-narrow-left Client: Passion.io Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 9783d693e3e5 Job Views: 5 Posted: 01.07.2025 Expiry Date: 15.08.2025 col-wide Job Description: Product SupportSpecialist at Support … you ready to join the niche-leading platform for creators and be the voice that guides them to success? But We're not just looking for your everyday Product Support Specialist. We're looking for someone who brings warmth, curiosity, and drive to every interaction. Someone who loves helping others win and turns hiccups into high-fives ! If you … I don't know how" into "nailed it!" - this might just be your perfect role Wondering what you'll be working on? Here's how you'll help us support our global creator community and take their experience from "meh" to "marvelous": Handle product and billing inquiries through email, chat, and (when needed) calls - with a clear, helpful, and More ❯
Job Title: Product SupportSpecialist Salary: Up to £32,000 per year Department: Customer Experience Basis: Full-time, permanent Location: Canary Wharf, London - WeWork Reporting to: Customer Experience Lead About Onetrace Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK. … manager to other Commercial Teams and the Head of Commercial & Strategy Work with the wider team to continuously improve and contribute to the development and innovation of our product support processes. What We're Looking For Essential Previous experience in a customer support role in a SaaS environment Proficiency in Google Workspace Experience using help desk software and … remote support tools such as Intercom, HubSpot, Freshworks (Freshdesk) etc. Deep understanding of the SaaS product being supported, including features, functionalities, and common user challenges Understanding of SaaS platforms, including basic troubleshooting of software issues Able to manage customer contact from query to resolution (involving cross-functional teams where necessary Ability to relay technical information in a simple and More ❯
Responsibilities & Qualifications This role functions as a technical expert who provides a mix of strategic vision, hands-on technical expertise, and effective leadership to support dual-focused teams responsible for defending against and mitigating cyber threats within a fast paced technical and cybersecurity proactive and reactive environment. RESPONSIBILITIES Leadership and Planning Support and coordinate advanced vulnerability assessments, incident … response initiatives, and threat hunting operations for the Blue Team. Support the collaborative activities of the Purple Team, combining offensive (Red Team) and defensive (Blue Team) strategies to identify security weaknesses and enhance defenses. Support the development and subsequent execution of strategic plans that align with threat intelligence and operational realities, ensuring assessments are comprehensive and based on … risks. Threat Intelligence and Risk Assessment Leverage threat intelligence to scope and prioritize projects, ensuring that assessments address true operational risks and are not limited by arbitrary system boundaries. Support risk-based evaluations of the government customer critical systems, networks and infrastructure to uncover potential vulnerabilities that could impact missions. Maintain up-to-date knowledge of the threat landscape More ❯
the mission. SPA strives to be a value-added Objective, Responsive, and Trusted partner and premier provider. The Space and Intelligence (S&I) Division provides engineering services and analytic support to the Air Force, Space Force, Combatant Commands, the Intelligence Community, and NASA. Our work includes systems engineering and integration, test planning and execution, cost estimating and analysis, developing … meet those needs. The S&I Division comprises the Intelligence Programs Group (IPG), the Space Systems Group (SSG), and the Strategic Technology Analysis Group (STAG), which collectively provide outstanding support to help their customers achieve our nation's most critical objectives and goals designed to protect the safety and livelihoods of all U.S. Citizens, military forces at home and … abroad. S&I Division's SSG has a near-term need for highly qualified Mid-Level Product Support Specialists (Logisticians) to support our U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) in the Huntsville, AL area. Responsibilities Mid-Level More ❯
other tactical intelligence, surveillance, and reconnaissance capabilities, ensuring end-to-end mission integration. Work is on a Hybrid schedule. Clearances required is TS/SCI Job Duties and Responsibilities: Support Materiel Leader & Deputy in all aspects of program strategy, execution, and business operations. Provide space acquisitions, engineering, operations, and technical advice and assistance for all projects and programs, as … required, to support any stage of the acquisition life cycle. Support program acquisition efforts for advanced technology, future concept development, and integration activities. Advise and assist the customer on cost, schedule, and performance matters. Directly supports PEO acquisition planning and execution in support of portfolio-wide and specific program activities as directed. Provides strategic counsel to the More ❯
Senior Photography SupportSpecialist On-site: Arlington, VA IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology More ❯
Photography SupportSpecialist (Journeyman) On-site: Arlington, VA IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Operations SupportSpecialist Located: Field Based (Leeds) Package: Competitive salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep More ❯
ISN is seeking a senior-level Personnel Security Specialist to provide support for security assessment investigations, including background investigations, periodic reinvestigations, security clearances for an FBI Support Services program. This will also involve employment suitability determinations and continuous evaluation of employees to ensure eligibility for employment Job Duties: Performs all duties associated with a Grade 4 as … incumbent to resolve and complete. Reviews cases and routine correspondence to the FOs and/or outside agencies prepared by specialists for transmittal authorization by Government lead. Provides direct support and service to the administration of the FBI Security Program by participating in the direction, from inception to completion, of highly sensitive and complex security assessment investigations conducted by … that all issues have been resolved, that gaps in information have been adequately covered, and that areas of concern have been completely addressed in order to efficiently and effectively support a determination of an individual's eligibility for access to national security information as defined in the SEAD 4 or access to FBI spaces. Ensures cases are handled in More ❯
Responsibilities OBXtek has an immediate need for a number of highly qualified Senior Administration Support Specialists at multiple levels of seniority to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) in the Colorado Springs, CO and … is not anticipated but would occur less than five percent of the time on an occasional and irregular basis and be limited to domestic locations only. Responsibilities The Administration Support Specialists will assist in leading System Acquisition and Systems Engineering teams in taking a multi-discipline approach to requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test … and evaluation, maintainability, and analysis. They work with program and project managers to support the design, development, and instantiation of space systems and advanced system capabilities. The successful candidates we seek for this important opportunity will help enable advanced capabilities and proactive protective understanding of how our family of space-based assets and programs operate, interact, and serve our More ❯
the mission. SPA strives to be a value-added Objective, Responsive, and Trusted partner and premier provider. The Space and Intelligence (S&I) Division provides engineering services and analytic support to the Air Force, Space Force, Combatant Commands, the Intelligence Community, and NASA. Our work includes systems engineering and integration, test planning and execution, cost estimating and analysis, developing … meet those needs. The S&I Division comprises the Intelligence Programs Group (IPG), the Space Systems Group (SSG), and the Strategic Technology Analysis Group (STAG), which collectively provide outstanding support to help their customers achieve our nation's most critical objectives and goals designed to protect the safety and livelihoods of all U.S. Citizens, military forces at home and … abroad. SPA has an immediate need for a number of highly qualified Administration Support Specialists at multiple levels of seniority to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) in the Colorado Springs, CO and El More ❯
the mission. SPA strives to be a value-added Objective, Responsive, and Trusted partner and premier provider. The Space and Intelligence (S&I) Division provides engineering services and analytic support to the Air Force, Space Force, Combatant Commands, the Intelligence Community, and NASA. Our work includes systems engineering and integration, test planning and execution, cost estimating and analysis, developing … meet those needs. The S&I Division comprises the Intelligence Programs Group (IPG), the Space Systems Group (SSG), and the Strategic Technology Analysis Group (STAG), which collectively provide outstanding support to help their customers achieve our nation's most critical objectives and goals designed to protect the safety and livelihoods of all U.S. Citizens, military forces at home and … abroad. SPA has an immediate need for a number of highly qualified Administration Support Specialists at multiple levels of seniority to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) in the Colorado Springs, CO and El More ❯
and impactful sessions: as Magic Notes evolves our training will too. You'll play a key role in designing training sessions for new features and products Providing magical customer support: supporting users with quick, friendly support for customer queries across email, phone, video and live chat Building and maintaining clear support documentation: ensuring users can access information … quickly and easily through simple support documentation, tutorials and FAQs Solving problems: using your in-depth product knowledge to solve issues and effectively triage to product, engineering and customer success Collaborating proactively to improve Magic Notes: working with product and customer success teams to continually improve the experience for our customers by sharing feedback and insights from users You More ❯
idea wins at any time and from anyone. About the role You will enjoy the role if you enjoy doing the following: Rapid Response : Quickly and effectively resolve customer support tickets, ensuring a seamless user experience and customer empathy. Creative Problem-Solving : Challenge yourself by applying your technical expertise to troubleshoot issues and provide straightforward, user-friendly solutions. Keeping … exceeding expectations. Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring 2-3 years experience in a technical customer support department in SaaS or at a high-growth technology company Experience working in a start-up with international teams in a remote setting Experience troubleshooting technical issues related to More ❯
planning. We are a leading service and expertise provider for high-tech commercial ventures, spanning communications, earth observation and remote sensing systems and data products, to the infrastructures that support earth orbiting and beyond earth orbit businesses. Role/Responsibilities/Qualifications Stellar Solutions has an opportunity for an Acquisition SupportSpecialist to support the US … and deploying warfighter capabilities within the Program Executive Office's Space Domain Awareness and Combat Power portfolio in El Segundo, California. This team provides systems acquisition and program management support on various capability development programs that are intended to protect and defend the Nation's most valuable space assets. Our team is at the forefront of the advising and More ❯
Client Services & SupportSpecialist- London FXSpotStream LLC (FSS) is seeking a Client Service and SupportSpecialist to join its team in London. The individual will have excellent communication and interpersonal skills. The Representative will drive service excellence by responding to customers' needs and by continuously looking for opportunities to improve our service and support. The individual More ❯
Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Reed Specialist Recruitment Ltd
Customer SupportSpecialist Location: Leatherhead, UK (Hybrid) Contract: Permanent | Full-time (37.5 hours/week) Salary: £26,500 - £32,000 (DOE) Holiday: 26 days + 8 bank holidays We're hiring on behalf of our client for a proactive and tech-savvy Customer Support & Systems Specialist. This hybrid role combines customer service with hands-on systems management … including HubSpot, WooCommerce/WordPress, and platform integrations like Xero and Asana. You'll be the first point of contact for customer queries, support internal teams, and help improve workflows through automation and data insights. Key Skills & Experience: Customer or technical support background Experience with WooCommerce/WordPress and HubSpot Strong IT and troubleshooting skills Detail-oriented with More ❯
Specialist, Quality Services, Device Tech Support The primary responsibility of a Device Specialist is to serve as the point of contact for a team of manual testers. This role involves leading a team of 10+ members, coordinating tasks with multiple stakeholders, generating reports, providing technical support, and contributing to operational excellence by minimizing testing efforts. Key More ❯
Contract Assignment: Operational SupportSpecialist - Premier Partner Experience (UK Remote) Reference: BH 7215 Hourly Rate: £34 - (40 hrs/week) Contract Type: Inside IR35 Duration: 12 months (no extension currently planned) Start Date: ASAP Location: Remote - UK Must be able to contract via PAYE. This role does not provide sponsorship - candidates must have the existing right to work … in the UK and be UK-based. Responsibilities: Deliver high-touch, effective operational and technical support for Meta’s premier content partners. Troubleshoot complex product issues and escalate as needed to ensure seamless partner experiences. Track, triage, and resolve incoming support tickets across broadcasting and program domains. Communicate partner insights to cross-functional teams to improve tools and … knowledge base documentation and assist with onboarding and training of new team members. Contribute to operational process improvements and product feedback loops. Requirements: 2+ years' experience in operations, technical support, partner management, or customer success. Demonstrated troubleshooting and problem-solving skills with complex issue resolution. Excellent written communication and adaptability across diverse stakeholders. Proficiency with Excel and basic data More ❯
Job Title: Product SupportSpecialist - Institutions As a Product SupportSpecialist - Institutions , you will serve as the primary product expert and relationship manager for our Institutions client base. Your role involves providing advanced product guidance, ensuring SLAs are met across all support interactions, and acting as a trusted advisor to client support teams. This … training, managing ongoing client engagement through visits and calls, and providing strategic feedback to Product Management. With in-depth knowledge of the Institutions solution, you'll ensure exceptional, proactive support and contribute to shaping future product developments based on real-world use. What you'll be doing Serve as the primary product expert and point of contact for Institutions … clients, managing relationships and ensuring high satisfaction. Provide expert-level support and consulting to client support teams (L1) via phone, email, on-site visits, and virtual sessions. Facilitate onboarding and training of client support staff to handle routine issues independently. Monitor ticket queues to meet SLA targets, escalating internally when necessary. Collaborate with the Product SupportMore ❯