26 to 50 of 248 Support Specialist Jobs

commitment to the mission. SPA: Objective. Responsive. Trusted. The SPA Information Technology (IT) Department consists of over 30 IT professionals across the full spectrum of IT disciplines: end user support, systems administration, network operations, cybersecurity, classified systems administration, and policy & compliance. The End User Services Team provides critical day-to-day operational maintenance, software installation, and end-user services. … security clearance. Opportunities for advancement to other parts of IT Department. Generous professional education and certification benefits. Hybrid remote work opportunities (after an indoctrination period). Responsibilities The IT Support Specialist, as part of the End User Services Issue Resolution Team, will perform day-to-day operational maintenance, installation, and support of end user laptops and workstations. … The IT Support Specialist will perform troubleshooting of hardware and software, and work with other members of the IT team on any complex issues they cannot resolve independently. They will monitor the Help Desk including e-mail requests, answering telephone calls, and ticket management. The IT Support Specialist will monitor the condition of and provide initial More ❯

Zachary Piper Solutions is hiring several NOC Tier 1 Support Specialists, responsible for monitoring and maintaining critical network and infrastructure systems. This position is onsite near Springfield, VA and requires Top Secret (TS/SCI) Clearance Responsibilities for the NOC Tier 1 Support Specialist include: Monitor network, server, and application performance using tools like SolarWinds, Nagios, or … ticketing systems (e.g., ServiceNow, Jira). Collaborate with Tier 2/3 teams to escalate and resolve complex technical issues. Maintain awareness of system health, uptime, and performance metrics. Support routine maintenance tasks and assist with patching and updates. Participate in 24/7 shift coverage, including nights, weekends, and holidays as needed. Qualifications for the NOC Tier … Support Specialist include: Bachelor's degree in IT, Computer Science, or related field. 1+ years of experience in a technical support or NOC environment. Active Top Secret (TS/SCI) Clearance required. F amiliarity with networking concepts (TCP/IP, DNS, VPN, LAN/WAN). Experience with monitoring and ticketing tools (SolarWinds, Nagios, ServiceNow). Strong More ❯

Transform technology into opportunity as a Desktop Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Support Specialist you … will help ensure today is safe and tomorrow is smarter. Our work depends on a Desktop Support Specialist joining our team. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Required Experience: 5+ years of … related Required Skills & Experience: Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and unsecure fabrics. Demonstrated experience providing strong customer service and problem solving. Demonstrated experience interacting with the appropriate service providers to resolve IT systems, connectivity, and network issues. Demonstrated experience in supporting VTC to include but More ❯

A Digital Design BIM Support Specialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialist support to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯

Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. … Required Experience: 5+ years of related Required Skills & Experience: Demonstrated experience in customer service Demonstrated experience in technical support service Demonstrated experience in system administration for Windows and Linux systems Demonstrated experience trouble-shooting hardware, telephony, and video Demonstrated experience deploying and testing hardware and software Demonstrated experience using an enterprise ticketing system Demonstrated experience working with Windows Operating More ❯

IT Support Specialist – Join a Fast-Growing Retail Tech Team! Location: Head Office (London) + travel to Stores in Central and West London (fully paid for). Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office) Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends Salary: £40,000–£50,000 + … you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team! We’re looking for an IT Support Specialist to join our vibrant and growing client's retail business, supporting 12 supermarket locations and their London Head Office . This is a fantastic opportunity to play … LAN, and Wi-Fi across all sites Configure firewalls, routers, switches, and secure VPN/SD-WAN connections Oversee hardware installations (POS, PCs, printers, CCTV, etc.) Retail Systems & POS Support and update POS/payment terminal software Ensure seamless data sync between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP More ❯

Overview WiSC Enterprises is seeking a versatile Mission Support Specialist to assist in executing a wide range of support functions for national security missions. This position offers direct support across engineering, administrative, training, financial, facility, and cybersecurity domains. The ideal candidate will have experience working in secure environments and supporting operational execution within a classified government … setting. Responsibilities Key Responsibilities Administrative Assistance: Perform general office support functions including front-desk coverage, visitor coordination, document routing, file maintenance, and calendar management for leadership staff Protocol Support: Coordinate distinguished visitor (DV) engagements, manage approval processes, support agenda development, and track event execution Training Support: Assist with developing and executing training programs that enhance organizational … effectiveness and mission execution Financial Management Support: Assist resource managers in budget planning, tracking expenditures, identifying funding constraints, and monitoring obligation rates Facility Engineering Support: Provide architectural and engineering oversight of NASIC facilities, including mechanical, electrical, and utility systems; support engineering studies and facility enhancements Security Program Support: Support execution and evaluation of security activities More ❯

Overview JOB TITLE: Computer Support Specialist (Tier II Desktop Support) CLEARANCE REQUIRED: Active Top Secret (SCI eligibility required prior to start) AGENCY SUPPORTED : DOJ NSD - National Security Division POSITION INFORMATION : Full-Time Position; Government contractor supporting DOJ NSD LOCATION: Washington, DC (onsite) POSITION TIMING: Must obtain SCI before starting (processing typically 2-4+ weeks) BENEFITS: Health … the DOJ National Security Division (NSD) The NSD is responsible for advancing the Department of Justice's top priority: combating terrorism and other threats to national security. The Infrastructure Support and Software Development Services division provides full IT support across infrastructure, operations, engineering, software development, and service desk functions. Responsibilities As a Tier II Desktop Support Specialist, you will: Provide troubleshooting support for desktop hardware, software, and networking issues (including endpoint patching). Perform basic repairs and maintenance for PCs and printers. Assist end users with approved desktop applications and software. Deliver initial and refresher training to users on computer systems and applications. Support Tier I Service Desk escalations by providing Tier II-level More ❯

IT Application Support Specialist (ERP/MRP Support) Cooper Lomaz are currently working with a growing organisation in the Engineering/FMCG industry based in Bury St Edmunds who are recruiting for an experience Application Support Specialist/IT Manager to take ownership of ERP/MRP Support. Within this new role you will be … supporting enterprise resource planning software that is integrated to various areas of the business. Applicants will have proven experience supporting as well as acting as a “super user” offering support and training across the business, whilst managing continuous improvement. Key skills will include: Experience of day-to-day 1st to 2nd line support ERP/MRP experience Experience … within a Manufacturing/Engineering/FMCG environment is preferred Project Management abilities SQL knowledge Hands on approach to day to day technical support Ability to work alone as well as with a team Ability to learn new applications swiftly Apply now for full details More ❯

what they do, committed to our shared values and dedicated to our customers' mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has … an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Job Duties/Responsibilities: The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals … manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Required Clearance: TSSCI with poly () () Required Qualifications: Minimum education and experience level: High school/GED and four More ❯

what they do, committed to our shared values and dedicated to our customers' mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has … an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Job Duties/Responsibilities: The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals … manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Required Clearance: TSSCI with poly () () Additional Clearance Requirements: CWIP Certification Required Skills, Experience, and Education: Minimum education and More ❯

Field Technical Support Specialist Location: Field-based (UK) Department: ICT Services – Service & Support Reports to: Regional Service Manager About the Role We’re looking for a skilled and customer-focused Field Technical Support Specialist to deliver high-quality technical support and maintenance to clients across our service network. This is a hands-on role … requiring strong diagnostic ability, excellent interpersonal skills, and a passion for providing first-class customer service in the field. Key Responsibilities Provide professional technical support to assigned accounts within agreed service levels. Investigate, diagnose, and resolve equipment and system faults efficiently. Perform installations, maintenance, and updates as required to ensure optimal device performance. Support colleagues during installations, peak … workloads, and absences. Log and maintain accurate service records within the call-logging system. Identify and escalate recurring issues to support proactive problem management. Share technical expertise and best practices with team members. Build and maintain strong relationships with customers and stakeholders. Maintain field stock at prescribed levels and ensure cost-effective stock usage. Attend training sessions to keep More ❯

Overview Intrepid Solutions, a CIS company, is looking for an Operations Support Specialist to support a new contract that is anticipated to begin in September, 2025. This contract is providing research, analysis, and modernization support services to a DoD customer. This role will be incorporated into the human resources and pre-deployment support areas. We … expect that the Operations Support Specialist would be able to handle the below responsibilities and exceed the minimum qualifications listed. Responsibilities Manage Personnel Actions: Prepare, process, track, and report on a wide range of personnel transactions including assignments, transfers, promotions, awards, evaluations, duty descriptions, and readiness updates for staff. Serve as Personnel Advisor to Leadership: Provide timely and … issues efficiently. Ensure Timely Execution and Communication of HR Processes: Proactively identify upcoming deadlines, required approvals, and key tasks; communicate these to leadership and stakeholders to ensure all HR support actions meet internal and external timelines. Maintain and Report on Personnel Readiness and Accountability: Monitor and report on unit readiness metrics, personnel accountability, and organizational alignment to support More ❯

Senior Customer Tech Support Specialist Dahlgren Naval Surface Warfare Center, Dahlgren, VA Salary negotiable - Full Time with Benefits Flexible Start-Date - Contingent on contract award - On-Site Your work will involve providing customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users and other code 1042 designated customers. This is a … great opportunity to impact DoN technical initiatives and support the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity, and RDT … E Active Directory domain account User Management. • Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that More ❯

IT & Technical Support Specialist Kickstart Your Tech Career with a Fast-Growing Financial Services Firm! (Berkhamsted, Hertfordshire | Hybrid Working: 3 days in office/2 days WFH) Are you an ambitious IT graduate or an entry-level tech professional ready to take the next step? We are a well-established and forward-thinking financial services organisation based in … Berkhamsted, and we’re looking for a highly motivated IT & Technical Support Specialist to join our dynamic Operations team. This role is the perfect launchpad for someone eager to gain hands-on experience in a business that is committed to constant and frequent change and technological advancement. The Role: What You'll Be Doing This is a true … inception to completion. Maintenance: Oversee the maintenance of our CRM Integrations, SharePoint, and Dropbox. Data Processing: Process data requests from our CRM and other internal systems. 2. IT & Operational Support (The Hands-on Focus) User Support: Serve as the primary contact for internal staff, managing phone and email communications to offer IT Support . External Liaison: Cultivate More ❯

Technology Support Specialist London | Full-time | Hybrid We're working with a US law firm seeking a Technology Support Specialist to join their London office. This is a hands-on role supporting hardware, software, mobile devices and AV systems. This role is ideal for someone who enjoys solving problems, working closely with users, and keeping things … running smoothly. The Role Reporting to the Senior Manager, you'll be the go-to person for deskside support, troubleshooting, and tech setup across the London office. You'll also work with colleagues across Europe, including occasional travel to Paris, and play a key role in maintaining video conferencing systems, managing inventory, and supporting mobile and remote setups. Key … Responsibilities Respond to support requests via phone, email and ticketing system, logging all actions taken Provide deskside support for hardware, software and mobile devices Set up and relocate desks, workstations and phones using Cisco tools Maintain and troubleshoot AV and video conferencing systems (Zoom, WebEx, Teams) Manage inventory, replacing equipment as needed Diagnose technical issues and escalate where More ❯

Saas Customer Support Specialist Location : Remote Salary: £26,500 - £28,000 Hours: 40 Hours per week + Overtime Contract Type : Permanent We are a dynamic, innovative and BETT Award-winning EdTech startup specialising in cutting-edge generative AI tools for Primary and Secondary schools in the UK and abroad. Our mission is to make teaching and learning more … impactful and efficient through intelligent technology — but what really sets us apart is our people. We pride ourselves on providing outstanding support to the schools, teachers, and trust leaders who use our platform every day. We’re looking for a proactive and detail-oriented First Line Customer Support Specialist to be the friendly, knowledgeable face of Olex … for our school users. You’ll provide first-class support through our helpdesk and via email, helping teachers and leaders resolve queries quickly and confidently. From account setup and troubleshooting to guiding users towards helpful resources or managing technical issues to resolution, your work will directly impact the experience of thousands of educators. You’ll be a calm, clear More ❯

Product Support Specialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product Support Specialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯

Product Support Specialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product Support Specialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯

IT Support Specialist My client is seeking a reliable and resourceful IT Support Specialist to be the tech-savvy hero behind the scenes — keeping systems running and staff productive. If you're passionate about problem-solving, thrive on helping others, and want to work in a business that values dependable IT, this is your moment. My … all departments — from admin to operations — giving you real variety, the satisfaction of knowing your work makes a visible impact every day. What You’ll Be Doing Providing technical support to staff across all departments (in person and remotely) Systems maintenance Troubleshooting and resolving hardware, software, printer, and connectivity issues Set up new users, email accounts, and device access … laptops, phones, VPNs, etc.) Network and server support Maintaining IT documentation and asset records Liaising with external IT vendors and escalate complex issues as needed Supporting data backups, antivirus updates, and security policies What’s in it for you? A stable, friendly work environment where IT is appreciated A varied role with exposure to every part of the business More ❯

Trident Technologies and Consulting - Global, LLC 2653Bruce B Downs Blvd Suite 108-157 Wesley Chapel FL 33544 Acquisition Management Support Specialist Job Title: Acquisition Management Support Specialist Work Location: Navy Yard, Washington DC Position Classification: Full Time Security Clearance: Active SECRET clearance Overview Trident Technologies and Consulting - Global, LLC (d.b.a. T2C-Global) is currently seeking motivated … and talented individuals who can offer the knowledge, skills, and experience to support the United States Navy in administrating the PMS 408 Naval Expeditionary Programs (EXM) Professional Support Services program. PMS 408 requires services to support the research, development, acquisition, and support of several programs including CREW, JEOD, UWEOD, ExMed, ATA, and other future programs that … Other sites may be required on an as directed basis or may be permitted on an as requested basis. Responsibilities Acquisition Management provides daily program, analytical, and acquisition management support to senior level executives. Acquisition Management provides detail oriented management of records, business research analysis, and valuation strategies. They may also be involved in various administrative tasks. Acquisition Management More ❯

Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your ideal … next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be Doing Providing proactive 2nd …/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We're Looking For More ❯

Job Title: Floorwalker (Contract) – Windows 11 & Microsoft Support Specialist Location: Maidstone, Kent Contract Length: 5 Months (likely extension) Day Rate: £150 Per day (Inside IR35) Start Date: ASAP Are you an IT support professional with hands-on Windows 11 expertise and a passion for delivering outstanding user support in a fast-paced environment? Chapman Tate are … working with a customer who is looking for a proactive Floorwalker to join the team on a contract basis, providing on-site support to end users and ensuring seamless operation of devices, applications, and network configurations. Key Responsibilities: Provide floorwalking support to users, resolving issues proactively and offering guidance on Windows 11 functionality and features. Support and … as a visible point of contact on the floor, delivering excellent customer service and resolving incidents quickly and efficiently. Escalate complex technical issues where necessary and work closely with support teams to ensure timely resolution. Deliver user education and guidance on best practices and new features. Key Skills & Experience: Proven experience in a Floorwalker, Desktop Support or similar More ❯

and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. … On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6-12 Month contract based in London (Onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology-related requests, addressing issues related to desktop and infrastructure, and escalating to other … teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Provide onsite support for hardware and software requests. Troubleshoot and support engineering applications. Build and configure laptops. Maintain basic server room operations (patching, cabling, etc.). Train staff on using new technologies. Act as the first point of More ❯

Hi, Please find my direct client job requirement for your consideration. Title: GIS IT Support Specialist 7+ yrs. Exp. Location: Atlanta, GA Hybrid) Duration: 07 Months Job Summary: Under general supervision, provides Esri ArcGIS end user/customer support on a continuing basis, either by phone, online, or site visit. Troubleshoots end-user problems. Coordinates with IT … staff on issues, helps users to be more productive with ArcGIS. Job Summary:The Georgia Dept. of Transportation (GDOT) is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Requests will pertain to ArcGIS Desktop (ArcMap 10.6.1/ArcPro 3.1, Esri Roads and Highways), Enterprise applications (e.g. GDOT custom, Esri … Web/Experience Builder, and Esri Enterprise Portal applications), cloud products (e.g. ArcGIS Online and SiteScan), and mobile products (Field Maps). Reviews and triages submitted support tickets. Contacts users to clarify, gather information, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Teams in implementing More ❯