26 to 50 of 298 Support Specialist Jobs

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT Support Specialist , you will … be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer … environment. This role is based in our London office at King's Cross Station and requires five days per week onsite. In this role, you will: Provide frontline IT support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring quick and effective resolutions. Manage IT assets and vendors: Coordinate with vendors for procurement, repairs, and More ❯

This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for … employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity More ❯

Financial Management, Logistics, and Data Analytics. At IND US , we believe in the value of the IND US team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full … C4I) International Integration Program Office (PMW 740) is acquiring integrated Executive Management, Business Operations, Case Management, Program Management, Systems Engineering, Logistics Management, Contracts Management, Acquisition Analysis, and Financial Management support services for its portfolio of international C4I programs. Support services include administrative and executive business processes and address the full lifecycle of the security cooperation process, including Pre … scope of this effort, C4I solutions are inclusive of integrated Link 16 SoS architectures to satisfy potential PMA/PMW-101 requirements. Reporting to the Program Manager, the Program Support Specialist - Taiwan will provide administrative management support to PMW 740's Taiwan security assistance portfolio on the PMW 740 Integrated International Support Services (IISS) contract. This More ❯

Position Description: We are seeking a highly skilled and experienced Tableau Technical Support Specialist with an active TS/SCI clearance and CI polygraph to join our team. The ideal candidate will have a strong background in providing technical support for Tableau, with a focus on troubleshooting, user assistance, and ensuring optimal performance of Tableau environments. This … problem-solving skills, and the ability to work in a highly secure and sensitive environment. This position is located in USA VA Chantilly Your future duties and responsibilities: Technical Support: Provides implementation and operations and maintenance support for Tableau Server. Utilizes Python/SQL to enhance dashboards. Loads and manages Tableau Server licenses. Establishes and maps live data … SCI clearance with polygraph is required. Education: Bachelors degree in computer science, Information Technology, Data Science, or a related field. Experience: Minimum of 5 years of experience in technical support, with a focus on Tableau software. Technical Skills: Proficiency in Tableau Desktop, Tableau Server, and Tableau Prep. Strong knowledge of SQL and data connectivity. Problem-Solving: Excellent problem-solving More ❯

Technical Support Specialist (SolarWinds) Joint Base Andrews IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member … Proactively monitor network health using SolarWinds and SCOM, identifying and analyzing alerts for potential issues Determine the impact of network events and escalate appropriately, creating Remedy tickets for internal support teams (back shop) or ServiceNow tickets for enterprise-level incidents Accurately route and assign tickets to the correct resolution teams, ensuring prompt attention and minimizing service disruptions Maintain detailed More ❯

Description Position Title: Information Assurance Analyst (Policy/Planning) Position Location: Norfolk, VA Clearance Level: Secret Responsibilities will include, but are not limited to: Provide customers technical support by coordinating software, hardware, network, and security issue resolution. Install, configure, maintain, and troubleshoot IT systems and peripherals. Provide informal technical computer assistance/operating instructions to customers both in person … and over the telephone. Provide support and maintenance necessary to ensure effective and efficient IT system performance and security. Assess and escalate IT issues to the NMCI when resolutions cannot be provided to the customer. Coordinate and resolve technical issues with NMCI, as required. Research and solve problems in response to customer reported incidents and problems relating to IT … issues. Proactively identify opportunities to improve technical support and resolve customer problems; assist with and/or assess problem situations; gather relevant information; identify solutions and/or recommendations; implement corrective actions; and coordinate with internal and external subject matter experts to resolve customer inquiries. Apply knowledge of a wide range of analytical and evaluative methods to analyze data More ❯

systems into the environment from separate developers, design, develop, and implement enhancements to the IT environment that will provide the stability and flexibility required to meet mission needs and support other mission partners. Follow a DevSecOps execution model that integrates services, hardware, software, and data support; incorporates new sources; maintains ingestion services as formats/schemas change; improves … Maintain hardware and network connections inside the enclaves and other external mission partners; the majority of all servers are virtualized. Serve as the primary point of contact for escalated support issues, ensuring timely resolution. Develop and maintain documentation of systems, processes, and troubleshooting procedures. Provide Tier 3 support for IT infrastructure, including servers, storage, and networking equipment. Troubleshoot … infrastructure, including switches, routers, firewalls, and VPNs. Monitor network performance and troubleshoot connectivity issues. Implement and manage network security protocols, including firewalls, intrusion detection systems, and access control policies. Support the configuration and management of network devices and ensure compliance with company policies and best practices. Collaborate with cross-functional teams to plan and execute IT initiatives. Provide technical More ❯

Application Support Specialist - 6 month contract ?? Location: Crawley, UK | Milan, Italy | Dresden, Germany (Must live within 15 miles of one of these sites) As our Application Support Specialist, you'll be the first line of support for internal users, resolving technical issues across systems, ERP, and software platforms. You'll work closely with global and … local teams to improve application performance, assist with implementations, and contribute to wider technology transformation projects. Key Responsibilities: Provide prompt and effective technical support for enterprise applications, including troubleshooting and resolving software issues. Support ERP systems with a focus on SAP S/4HANA , identifying opportunities for improvement and increased efficiency. Work with internal teams to deliver long … term solutions to recurring issues and contribute to continuous improvement. Maintain and support databases, particularly Microsoft SQL and Oracle . Ensure all applications meet IT security standards and collaborate with security teams to maintain compliance. Contribute to the development and delivery of technology solutions across our European operations. What We're Looking For: Experience in system and application support More ❯

Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking aTechnical Support Specialist to join its dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.About the Role:As a Technical Support Specialist, you'll be the go-to expert for resolving product-related issues and managing technical cases from start to finish. You'll take full ownership of your casework, ensuring timely, accurate, and high-quality outcomes for customers. Whether working independently or collaborating with senior specialists, your goal will be to deliver clear, effective solutions and maintain strong … communication throughout the process.Key Responsibilities: Act as the primary technical contact for support cases, managing the full case lifecycle Troubleshoot application behaviour, data inconsistencies, and integration issues Provide clear, consistent updates to customers during the resolution process Document findings and contribute to internal knowledge sharing Identify trends and collaborate on support process improvements Ensure service-level expectations are More ❯

Application Support Specialist - Global Banking & Markets - Birmingham - Associate location_on Birmingham, West Midlands, England, United Kingdom TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and More ❯

Role Overview: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in testing and deploying new functionalities, and ensure end-user readiness … through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant teams, and follow through to resolution. Develop and maintain comprehensive technical documentation , including: Knowledge base articles Incident reports/Incident … with cross-functional teams to evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven experience in manufacturing IT support More ❯

war on terror. Subsidium and its employees are committed to mission accomplishment and organizational excellence. Location: Naval Station Norfolk, VA Salary: $73,000-$76,000 Job Summary: The Technical Support Specialist is responsible for providing Tier 1 and Tier 2 technical support services across various domains, including desktop/laptop systems, wireless devices, SIPRNet hardware tokens, and … collaboration tools. This role involves troubleshooting, maintenance, configuration, and user support to ensure seamless operations within the JECC's IT infrastructure. The specialist will also manage user accounts, permissions, and SIPRNet tokens, ensuring compliance with security policies and protocols. Responsibilities/Duties: Desktop/Laptop Systems Support: Install, configure, maintain, and remove desktop/laptop systems. Provide … touch maintenance for classified and unclassified C4 equipment, including printers, scanners, and copiers. Offer 24/7 on-call support for telework users and operational IT needs. Wireless Devices Management: Acquire, provision, manage, and maintain wireless voice/data devices. Perform Tier 1 and Tier 2 servicing for wireless devices and ensure readiness for deployment. SIPRNet Hardware Token Support More ❯

TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and … identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB: Practical use of More ❯

meet. Point of Rental is searching for an individual who exhibits these values and will be an ambassador of them in the field. About the role ... The Customer Support Specialist provides application/business support to our customers. When the "CSS" becomes an expert in the intricacies of our software and the hire/rental industry … there will be a potential progression opportunity to evolve into a 1st Line Customer Support Technician. You will have had prior business/application support experience supporting external customers and preferably exposure to some of the technologies involved with the software (listed in key skills) with an emphasis on SQL server/database admin, server and client O …/S, basic network troubleshooting and IIS. Performance Providing telephone and email support to external customers and colleagues providing an excellent level of service Logging, prioritising and acting on calls via the Point of Rental Software CRM system (Salesforce) Ensuring that the Point of Rental Software CRM (Salesforce) system is updated in a timely manner so that the status More ❯

a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA by … Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in More ❯

and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. The Lead IT Support Specialist is a crucial role within our international organisation, responsible for providing advanced technical support within the IT support team, which includes colleagues based in various … global locations. This position involves resolving complex technical issues, mentoring support staff, both locally and remotely, contributing to the development of global support processes and documentation, and ensuring a high level of customer satisfaction. The Lead IT Support Specialist will act as an escalation point for challenging technical problems, and for stakeholders, and will play a … key role in maintaining the efficiency and effectiveness of the IT support function. What you'll be doing: Serve as the primary point of escalation for complex technical issues Provide advanced diagnosis and resolution for hardware, software, and system-related issues, Mentor IT support staff, providing guidance and training. Participate in the creation and implementation of IT support More ❯

a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA by … Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in More ❯

Technical Support Specialist (Bilingual - English/Spanish) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the … why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's More ❯

why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's … ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and More ❯

Deskside Support Technician Washington DC, but will move to Merrifield, VA eventually (100% on-site) Current Secret Clearance Client is looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC. ESA V is an IT Services program supporting several customers within the Department of Justice. The program provides … a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others. The types of work a candidate for these positions should expect to perform include but aren't limited to the following: • Deskside support for any user where a ticket has been … dispatched from the Service Desk or identified by the on-site user base • Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail • Installation of specialty software which is not already packaged in SCCM • Removal of devices from the network as directed by Security • Assess issues and diagnose problems More ❯

files/jobdescription_csea_help_desk_support specialist.pdf Responsibilities: Under general supervision of immediate supervisor, provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues; troubleshoots user accounts, validates assigned software licenses, and responds to issues via the work order tracking system; receives, diagnoses … functions and desktop security issues; responds to a variety of questions and inquiries. Creates and monitors IT system work orders; routes any unresolved issues to the next level of support work queues; escalates urgent or emergency situations to supervisor. Creates documentation of established resolutions, procedures, workflows, diagnostics that may be customer facing or for internal staff. Maintains a professional More ❯

Job Title: Unit4 (Agresso) Business Systems Support Specialist Location: Widnes (Hybrid – Mostly Remote Working) Salary: Up to £38,000 per annum VIQU is proud to be working with a forward-thinking public sector organisation to recruit a Business Systems Support Specialist with strong experience in Unit4 (Agresso) . If you're passionate about supporting and optimising … enterprise systems and want to play a central role in a values-driven, supportive environment, this is your opportunity. You’ll be the go-to specialist for Unit4 (Agresso/Business World) , supporting key areas such as Finance, HR, and Payroll. Working closely with the Business Systems Manager, you’ll resolve issues, manage user access, and support ongoing … requests related to Unit4/Agresso Carry out system administration tasks: user account creation, permissions, role changes, and workflow monitoring Run consistency checks, system housekeeping, and access control reviews Support system upgrades, rollouts, and ongoing development of the Unit4 platform Assist with testing, documentation, and user support during implementation phases Collaborate cross-functionally to ensure the system meets More ❯

Posting Number: Posting/Functional Title: Systems Support Specialist II University Pay Plan Title: Systems Support Spec II Location: San Marcos Department: Office of Financial Aid and Scholarships Recruitment Type: Open Recruiting Job Type: Full-Time Funding Source: Permanent Monthly Salary: $3,901.00 - $4,000.00 Job Category : Non-Exempt Required Qualifications: Applicants must specifically address how they … and Digital Imaging Knowledge of Inventory Control and Maintenance Experience with Active Directory and Group Policy Management Experience Implementing Third-Party Client/Server Systems Job Description: The Systems Support Specialist II is responsible for providing comprehensive IT support. This role involves day-to-day maintenance, troubleshooting, and upgrading of all hardware and software, as well as training … staff on various applications (e.g., document imaging system) and providing technical back-up in the design, development, testing and implementation of PC, .NET, and other custom applications. The Specialist is responsible for maintaining and developing the departmental web and related sites, managing inventory of software, hardware, and licenses, supporting customer service experience applications, and handling project management for new More ❯

As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices. Summary: The Mission Support Specialist plays a critical role in supporting administrative, financial, acquisition, and facility operations functions while ensuring effective maintenance & repair coordination and program support within the PMO. Responsibilities … Set and manage agendas, track action items, control meeting flow, and ensure stakeholders receive timely updates. Prepare and distribute meeting minutes, coordinating follow-up activities as needed. Acquisition & Procurement Support Assist in acquisition program management, ensuring procurement timelines, milestones, and regulatory compliance are met. Develop Statements of Work (SOW), Statements of Objectives (SOO), and Performance Work Statements (PWS) to … align with federal acquisition regulations. Conduct market research and vendor analysis to support informed procurement decision-making. Financial & Budget Management Track and report funding allocations, managing financial transactions through SAP and TRIRIGA. Submit Purchase Requisition Requests (PRRs) and collaborate with finance teams on budget execution. Provide cost estimation and financial analysis, ensuring accurate forecasting and expenditure tracking. Data & Mission More ❯

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest in … and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work under pressure and in … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of support More ❯