Peterborough, England, United Kingdom Hybrid / WFH Options
CHART COOLER SVC CO INC
to receive an alert: Location: Peterborough , England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a TechnicalSupportEngineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in areas of rotating machinery and control systems. The main purpose of the TechnicalSupportEngineer is as follows; Support the business and its customers in providing technicalsupport both internally and externally. To ensure the highest levels of customer satisfaction with our services and equipment, particularly those customers with Customer Care … and data recorded using remote monitoring, to enable the creation of operational assessment reports as per the requirements of the Customer Care Agreements (CCA’s). Correctly record all technical queries and communications to allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service EngineerMore ❯
Narvar is growing! As a TechnicalSupportEngineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely with not only the support team but other cross functional teams ( Sales, Implementation, Engineering, Logistics, etc )in helping drive function level … the primary escalation point in resolving complaints and complex issues from high value customers. You'll help to identify areas of improvement contributing to the improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct thorough root cause analysis of … internal tools, ensuring compliance with service level agreements (SLAs) Serve as the main escalation point for critical issues and actively participate in customer calls as required Provide On Call support in rotation including weekends to provide support for incidents, alerts and monitoring as needed. Work with cross functional teams like Sales, Implementation, logistics, Engineering in driving resolution to More ❯
TechnicalSupportEngineer (Tooling Manufacturing) Job description I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our … decades of experience, research, and engineering know-how. Job purpose To provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours. Support … organisation with the delivery of a Company induction program for new recruits. Assist in the development and presentation of training programs for equipment and tooling. Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity. More ❯
position in the global market. There has never been a more exciting time to join XPENG - a leader in smart electric vehicles and sustainable mobility solutions. Job Overview: The TechnicalSupportEngineer will play a crucial role in ensuring the smooth operation of our products and services, providing technicalsupport to the Xpeng network and … internal stakeholders, and contributing to the enhancement of our quality management system. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and a keen eye for detail. Responsibilities: Provide technicalsupport: Serve as the first point of contact for our network with their technical inquiries, troubleshooting issues, and providing solutions in a … others to address and resolve customer issues effectively. Identify trends and patterns from systems (e.g. Scepter, DMS and others) and feedback, contributing to continuous improvement efforts. Communicate and write technical bulletins, technical descriptions, campaign information with the markets Manage technical repair manuals, wiring diagrams and others related to the technical department. Develop and deliver training programs More ❯
some of the world's most challenging problems? If so, let's talk. Your Role and Responsibilities We are seeking individuals who are passionate about technology to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix … support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work … in an entrepreneurial and fast-paced environment. What we want you to do: Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion. Operational management of clients (e.g. helping load new data, maintaining and validating dashboard/report outputs, etc.) Build and maintain excellent relationships with clients and achieve the highest More ❯
Social network you want to login/join with: Sr. TechnicalSupportEngineer, Focused Services (Security Clearance Required), london (tottenham) col-narrow-left Client: Location: london (tottenham), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Our Mission At Palo Alto … the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technicalsupportMore ❯
the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A … Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and … cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. More ❯
the firm's growth. About The Position Old Mission Capital is seeking a well-rounded technologist with core strengths in Python, SQL, and Linux. Each morning our team of TechnicalSupport Engineers is responsible for bringing up the firm's ETF trading software and ensuring all data is correct and ready for production trading. Throughout the day they … work closely with traders to answer topical questions using data, provide Tier 1 and Tier 2 support for trading technology, and contribute refinements to our codebase to continuously improve and automate our operations. They also work directly with Software Engineers to develop new tools and workflows to achieve 100% uptime and best-in-class technology. Responsibilities Use in-house … to verify our ETL pipelines have produced correct pricing data each morning before the market opens. Bring up our ETF pricing software and provide Tier 1 and Tier 2 support for operational trading issues. Continuously improve existing operational procedures, scripts, and workflows. Contribute new tools by effectively collaborating with traders, developers, and other teams to meet the Firm's More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technicalsupport, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technicalsupport, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technicalsupport, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer More ❯
Technical Energy SupportEngineer/BMS Engineer Based in Yorkshire, my client, a Global Energy Organisation, is looking to recruit 2 Technical Energy Engineers/BMS Engineers to work on-site. Responsibilities include providing technicalsupport to customers and project team members, focusing on reactive queries raised to the Site Support Manager. … and clients. The full job description is available upon application and discussion. The ideal candidate will have a relevant Degree (though work experience is preferred), experience as a BMS Engineer or TechnicalSupportEngineer in the energy sector, and: Exceptional communication skills Strong problem-solving skills The company offers an excellent benefits package and a great More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
SF Recruitment (Leicester)
Location: Leicester Salary: £38,000 - £42,000 Job Type: Permanent The Engineering division here at SF Recruitment are currently recruiting for a TechnicalSupportEngineer/Braking Systems Engineer. to help support projects for our client based in Leicester. Company benefits: - 25 days holiday including Bank Holidays - Company Car - Opportunities for development and training - Site closed … over Christmas & New Year (not taken out of holiday allowance) Role Overview: Join our Engineering Team in a pivotal role directly supporting our Senior Engineer - Braking Systems. You will focus on EBS (Electronic Braking Systems), EBPMS (Electronic Braking Performance Monitoring Systems), and Telematics, providing critical support and training to trailer builders, fleet customers, and end users. Responsibilities: - Collaborate … closely with the Senior Engineer - Braking Systems on project initiatives. - Deliver comprehensive training and technicalsupport to trailer builders, fleets, and end users regarding EBS, EBPMS, and Telematics systems. - Troubleshoot technical issues and provide direct support to ensure smooth operation of braking systems. - Stay informed about legislative changes and organizational guidelines (e.g., DVSA, DfT) impacting More ❯
DOE Type: Full-Time Are you passionate about technology, problem-solving, and helping customers succeed? Join Zynk, a leading provider of Data integration solutions, as a TechnicalSupportEngineer and become part of a dynamic team where your expertise will make a real impact! About The Role As a TechnicalSupportEngineer, you'll … play a pivotal role in ensuring our customers get the most from Zynk’s solutions. You'll handle a variety of technical challenges, assist with integration setups, and deliver exceptional support to our clients worldwide. Key Responsibilities Provide first-class technicalsupport to our customers via email, phone, and remote sessions. Troubleshoot, diagnose, and resolve software … and system-related issues. Assist with the deployment, configuration, and integration of Zynk products. Collaborate with the development and product teams to resolve advanced issues. Document technical processes, FAQs, and customer resolutions. Contribute to continuous improvement of support tools and processes. What We’re Looking For Technical Expertise: Strong understanding of software systems and troubleshooting business processes. More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
WA Consultants Ltd
Are you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated TechnicalSupportEngineer to join their Customer Support Department. This role offers the chance to make a significant impact by providing advanced technicalsupport to … high street customers, ensuring their technical issues are resolved efficiently and effectively. Benefits: - Professional Growth: Engage in continuous learning and development opportunities to enhance your technical skills and career progression. - Dynamic Work Environment: Join a collaborative and innovative team that values your input and expertise. - Flexibility: Enjoy the balance of an office-based position with occasional out-of … hours work from home, providing a blend of structure and flexibility. - Impactful Role: Play a crucial role in ensuring customer satisfaction by resolving complex technical issues and contributing to the improvement of products and services. Key Responsibilities: - Deliver technicalsupport to end-users via phone, email, and remote assistance, ensuring a high level of customer service. - Handle More ❯
html This is a fantastic opportunity for a senior level customer-facing TechnicalSupportEngineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The Senior TechnicalSupportEngineer interacts with our customers … and takes ownership of technical issues through to resolution, using a variety of tools, resources, and expertise. Our ideal candidate will have a passion for customer satisfaction and excellent technical and time management skills. You’ll work well within a team but will be able to work through hard problems independently and have a self-motivated enthusiasm for … continuous learning. What you’ll be doing as a Senior TechnicalSupportEngineer: Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner Perform technical problem diagnosis and resolution Schedule, manage and deploy configuration changes/endpoint updates to our customer cloud environments Schedule, manage and health-check customer cloud More ❯
Social network you want to login/join with: TechnicalSupportEngineer(Linux Sys Admin), Edinburgh col-narrow-left Client: Squiz Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 841dd5e79da4 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are looking for a TechnicalSupportEngineer (Linux) to join our Support Organisation here at Squiz. You would come from either a technicalsupport or deployments background.We’re seeking a proactive and enthusiastic problem solver to resolve complex technical issues whilst maintaining a good customer focus. For this role, we ask that can demonstrate 3-5 years of … Puppet4, Git/Gitlab) Server Monitoring(Nagios, Grafana, Thousand Eyes) Networking(DNS, Firewalls, Routing) Nice to haves: Cloud based deployments AWS Docker Terraform Cloudflare What you would do: Solving technical problems our customers have with their existing systems Building and installing new infrastructure, servers and machines, as well as maintenance of current infrastructure (vms servers (application & data), hosted systems More ❯
TechnicalSupportEngineer and data analyst Vacancy Title: TechnicalSupportEngineer and data analyst Vacancy Title: TechnicalSupportEngineer and data analyst Contract Type: Permanent Location: Accrington Industry: Mechanical & Electrical Engineering Salary: Competitive Start Date: 2023-10-31 REF: J922237 Contact Name: Jack Elliott Contact Email: Jack.elliott@russell-taylor.co.uk Vacancy Published … over 1 year ago Technical Data Analyst & SupportEngineer Rossendale (North west based) About the company: -Our client is a global leading OEM for condition monitoring products. -They offer an extensive product range, from high-tech portable instruments to powerful online systems and comprehensive software to meet the needs of any maintenance organization. Cost-effective and complete … Company Bonus -Company Vehicle -Laptop & Phone -International Travel Hours: -Full Time Office & Field Based - Occasional weekend work, -international travel and some overnight stays Quick overview of the role: The TechnicalSupportEngineer role will be directly responsible to the Technical Director. The successful applicant will be responsible for management of remote and site based vibration data More ❯
Social network you want to login/join with: Graduate Chinese Speaking TechnicalSupportEngineer, Hayes Client: Hikvision UK & Ireland Location: Hayes, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: The job holder plays an important role in the TechnicalSupport team by … providing daily technicalsupport to distributors and sub-distributors, including troubleshooting, technical training, product induction, and promotion, to ensure high-quality service. The job holder is expected to ensure satisfactory Hikvision technical services and continuous product optimization by collating customer requirements or product quality issues and providing prompt feedback. Responsibilities: · Handle technical issues raised by … analyze, and provide feedback to the R&D team to promote product optimization and meet regional market needs. · Collate product quality issues and give prompt feedback; escalate issues to TechnicalSupport or R&D team to improve product quality. · Promote new products through training, roadshows, exhibitions, and receptions. · Offer product consultation and selection services to distributors and sub More ❯
Dematic Stockport, England, United Kingdom Join or sign in to find your next job Join to apply for the TechnicalSupportEngineer role at Dematic Dematic Stockport, England, United Kingdom Join to apply for the TechnicalSupportEngineer role at Dematic Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future … to understand the underlying issue(s) and provide timely feedback Work proactively with colleagues across the team to ensure prompt resolution of each incident within agreed SLA timescales. Provide support to colleagues through knowledge sharing and promoting knowledge sharing initiatives Required Skills An excellent command of the English language (both spoken and written) A team player with a desire … a customer facing role Desired Skills A knowledge of ITIL processes, and ideally ITIL certified While you will be educated and supported on the job, an inherent aptitude to technical problem solving A willingness to visit customers’ sites to gain a deeper understanding of applications A strong software engineering or computing background Experience with working in the Information Technology More ❯
Social network you want to login/join with: Hotline TechnicalSupportEngineer, Hayes Client: Hikvision UK & Ireland Location: Hayes, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 Job Description: Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in supporting distributors … integrators, and installers to ensure issues with Hikvision products and solutions are resolved promptly and appropriately. This support helps maintain Hikvision's business performance and reputation, fostering sustained growth. Responsibilities: Provide support via phone and email to distribution partners and installers in the UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/… while adhering to company policies. Assist with testing products and report results to your line manager. Maintain and develop the company’s CRM system by ensuring all customer and support ticket data are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance levels. Strive to meet or exceed Hotline Team targets More ❯
TechnicalSupportEngineer – Hexcel Early Career Program TechnicalSupportEngineer – Hexcel Early Career Program Apply locations: UK - Duxford Time type: Full time Posted on: Posted 4 Days Ago Job requisition id: R018772 With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing … participants gain the necessary skills and knowledge through comprehensive and holistic learning experiences, projects, training, networking, interaction with corporate executives, and ongoing exposure with customers. Program graduates have the technical, business, and leadership foundation to proactively and continuously make innovative contributions to the future of Hexcel in positions best suited to match their individual career goals. Hexcel is currently … seeking an TechnicalSupportEngineer – Hexcel Early Career Program for our Duxford, UK location. The selected individual will be responsible for but not limited to the following obligations: Provide technicalsupport to Northern European customers covering all aspects of Hexcel products, processes, and technical marketing communications. Have a broad knowledge of a defined range More ❯
Social network you want to login/join with: TechnicalSupportEngineer, Gloucestershire Client: G4S Location: Gloucestershire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 10 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: The TechnicalSupportEngineer will provide comprehensive remote and on-site support across the UK for … on-premises IT infrastructure. Specialise in managing secure and controlled IT systems, with expertise in offline patching and update management processes as well as providing support to G4S engineers and contractors. The role will require UK travel and overnight stays. What you will be doing: Support and maintain the infrastructure of a Microsoft Hyper-V environment, including virtual … Network, Applications, etc.) on pre-production and production. Point of escalation for system issues and unplanned Headend faults. Investigate, troubleshoot and resolve system faults that fall under 1st - 3rd support tasks and liaise with software/hardware suppliers to resolve issues. Provide technical reference services (i.e. technical manual lookup) to field-based engineers on IT equipment and More ❯
Social network you want to login/join with: TechnicalSupportEngineer - Elite Global Hedge Fund, London Client: Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: A top-performing global investment firm is seeking a IT Engineer to join its dynamic IT … contribute to the technology that underpins a fast-paced trading environment, working directly with end-users and collaborating with talented engineers. In this role, you’ll provide first-line technicalsupport, manage desktop hardware, and troubleshoot networking issues, ensuring high availability and reliability of the firm’s systems. You’ll work across both Microsoft and Linux platforms, gaining … and fundamental knowledge of IP networking, coupled with excellent written and verbal communication skills. You’ll thrive in a fast-paced, collaborative environment and be eager to expand your technical knowledge and skillset. Beneficial skills include experience with Active Directory, Group Policies, Exchange, scripting languages, ticketing systems (such as JIRA and Confluence), and imaging solutions (WDS/SCCM). More ❯
For our customer in Mechelen we are hiring a TechnicalSupport engineer. On your role as a TechnicalSupport Officer, you will become an expert in one of our product lines. You will support our Sales Engineers and Clients when it comes to your assigned product line. You will also be an internal trainer for … be your responsibilities? •Supporting the Clients and Sales Engineers via email, phone, video or face-to-face regarding your assigned productline •Trainings your colleagues and clients •Taking care of technical documentation/translation. What do we require? • Graduated in technical engineering (mechanics, electronics) • First experience in customer service or technicalsupport • Fluent speaker with a high … level of English in speaking and writing. • Interest in Technology and Technical products; an on the job training will be provided! • Good problem solving and communication skills • As you will be traveling towards your clients a drivers licence is required! What do we offer? •Competitive Salary and bonus system •Extensive product training •Hospitalization and Group Insurance •Meal vouchers and More ❯