TechnicalSupportEngineer – Industrial & IT Networking Location: Southampton (Office-based with future travel) Salary: £30,000 – £50,000 (dependent on experience) We are supporting a provider of industrial communication solutions in appointing a TechnicalSupportEngineer to join their team in Park Gate, Southampton . This is a permanent role, offering a varied and … customers with the configuration, implementation, and troubleshooting of communication and networking components used in industrial and operational technology environments. You’ll work closely with customers to deliver high-quality technicalsupport—from resolving queries and diagnosing issues to advising on maintenance, upgrades, and long-term solutions. Building strong client relationships and identifying additional training or service needs will … be a key part of the role. After onboarding, the role will include some UK travel (approx. 10% initially, growing to 30% over time). Key Responsibilities: Provide technicalsupport for industrial communication and networking products. Guide customers through implementation, configuration, updates, and maintenance. Troubleshoot hardware and software issues in a variety of customer environments. Identify and recommend More ❯
London, England, United Kingdom Hybrid / WFH Options
Hawksworth
TechnicalSupportEngineer (IBM iSeries or AS/400) - Global Software company This range is provided by Hawksworth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Hawksworth Position: TechnicalSupportEngineer (IBM iSeries or AS …/400 mainframe environments? Our client is one of the most impressive software companies, with clients including NASA, Electronic Arts, Samsung, and Tesla. In this role, you will provide technicalsupport for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact … Help customers by demonstrating your expertise in IBM iSeries or AS/400 Diagnose and troubleshoot performance and integration issues Tech know-how: 5+ years in tech support Linux and Windows server experience Basic networking and shell scripting Nice to have: Hands-on experience with PHP-related technology If the above sounds like you and you're excited about More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote We are seeking a Senior TechnicalSupportEngineer with expertise supporting PHP-based applications, such as Zend Framework. Do you have experience supporting and troubleshooting PHP-based applications across Linux and Windows environments? Our … client is a highly impressive software company, used by organizations including NASA, Electronic Arts, Samsung, and Tesla. Responsibilities: Provide technicalsupport for the client's environment on Linux and Windows servers. Diagnose and troubleshoot performance and integration issues. Represent the client as the first point of contact. Demonstrate expertise in PHP to assist customers. Qualifications: 5+ years in More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior TechnicalSupportEngineer with expertise supporting PHP-based applications … such as Zend Framework, across Linux and Windows environments. In this role, you will provide technicalsupport for our client's environment, working on both Linux and Windows servers. Database experience, particularly on mainframe, is a plus but not essential. Responsibilities include: Representing our client as the first point of contact Assisting customers by demonstrating your PHP expertise … Diagnosing and troubleshooting performance and integration issues Requirements: 5+ years in tech support Hands-on experience with PHP related technology Linux and Windows server experience Basic networking and shell scripting If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or More ❯
Job Title: Senior TechnicalSupportEngineer Location: Hoofddorp, Netherlands (Hybrid Working) Salary: €80,000 - €90,000 + Benefits Industry: Electronic Security/Surveillance/SaaS Employment Type: Full-Time Permanent About the Company We are a global provider of advanced security solutions, specializing in IP CCTV cameras, video management software (VMS), and cloud-based services (VSaaS). … As we continue our expansion across Europe, we are looking to hire a Senior TechnicalSupportEngineer to join our dynamic team based in Hoofddorp, Netherlands. The Role This is a hybrid position, combining on-site and remote work. You'll be part of our post-sales technical team, supporting customers across the region with: 1st … and 2nd line technicalsupport for hardware and software solutions Managing and maintaining customer relationships through effective troubleshooting and training Setting up and operating a local test lab to validate products and firmware Escalating issues and providing feedback to the global HQ Playing a key role in building and mentoring a growing European technical team Key Responsibilities More ❯
Derby, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Job Category: Other Client: Hawksworth Location: Derby, United Kingdom EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Support and troubleshoot PHP-based applications, such as Zend Framework, across Linux … and Windows environments. Provide technicalsupport for the client's environment, working on both Linux and Windows servers. Optional: database experience, ideally on mainframe. Represent the client as the first point of contact. Diagnose and troubleshoot performance and integration issues. Required experience: 5+ years in tech support, hands-on PHP technology, Linux and Windows server experience, basic More ❯
Shrewsbury, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software Company - DevOps/Version Control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU Work Permit Required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior TechnicalSupportEngineer with expertise in supporting PHP-based … applications, such as Zend Framework. In this role, you will provide technicalsupport for our client's environment, working on both Linux and Windows servers. Database experience, particularly on mainframes, is a plus but not essential. Key responsibilities include: Representing our client as the first point of contact Assisting customers by demonstrating your PHP expertise Diagnosing and troubleshooting … performance and integration issues Supporting Linux and Windows server environments Basic networking and shell scripting knowledge Requirements include: 5+ years in tech support Hands-on experience with PHP-related technologies Experience with Linux and Windows servers Basic networking and shell scripting skills If you are excited about joining a global engineering/software company with clients like NASA, Electronic More ❯
The Harry James Group is working in partnership with a sustainable energy company, looking for a TechnicalSupportEngineer to join their Energy Storage and Optimization Lifecycle Management team. Seeking an individual that is passionate about energy storage and clean energy solutions to be part of this global customer-driven organization, working with high level technologies. The … TechnicalSupportEngineer will support customers by improving the technical and operational performance of company products. The successful candidate will be familiar with energy storage systems or have experience in a related electrical field. A deep understanding of electrical hardware and electronics is required for this role. Training in battery energy storage will be provided … in order to support customers and internal expertise centers remotely. Job Responsibilities: Responsible for monitoring all battery sites across the globe Provide remote level-2 support to customers and expertise centers Use proprietary software to remotely evaluate and troubleshoot systems Record and compile data for analysis and assist in related assessment and preparation of reports Coordinate system updates More ❯
Job Description TechnicalSupportEngineer Wythenshawe, Greater Manchester £34,000 + Benefits Role Summary Our client, who is an established and growing business, is looking to recruit an experienced TechnicalSupport Engineer. You will be a crucial part of the technicalsupport team, responsible for delivering high-quality system and product support to our customers. The role requires resolving initial support calls, emails, and chats, while also addressing escalations within the team. The role is Monday to Friday, office-based and you will work rotating shifts of 8:30am - 4:30pm and 9:30am - 5:30pm. Key Responsibilities Manage open, unresolved, and escalated tickets within the support system. Stay … updated on new hardware and software product releases. Assist TechnicalSupport in the development of key site monitoring and customer support strategies. Identify and promote training opportunities for customers. Collaborate with field sales at the system specification stage. Provide proactive, high-level customer service with commercial awareness. Support customers via phone, email, and remote connectivity. Troubleshoot More ❯
Chelmsford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
TechnicalSupportEngineer (PHP-based application) - Global Tech Firm - Remote, Chelmsford Client: Hawksworth Location: Remote, Chelmsford Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: We are seeking a Senior TechnicalSupportEngineer with expertise in supporting PHP-based applications, specifically Zend Framework. This role … essential. Responsibilities include: Representing our client as the first point of contact Assisting customers by demonstrating PHP expertise Diagnosing and resolving performance and integration issues Qualifications: 5+ years in technicalsupport Hands-on experience with PHP technologies Experience with Linux and Windows servers Basic networking and shell scripting skills If you're excited about joining a global engineering More ❯
to extend our market leadership and create a great workplace. We aim to achieve this by maintaining an entrepreneurial mindset, being customer-focused, competitive, and operationally excellent. Job Title: TechnicalSupportEngineer Employing Entity: Dutypoint Ltd Employment Basis: Permanent Location: Office/Field Based Reports To: TechnicalSupport Manager Purpose of Role: The TechnicalSupportEngineer provides support across various departments, including Sales, Service, and Production. Responsibilities include site visits, troubleshooting customer issues over the phone, supporting new product development, providing hands-on technicalsupport in the factory, electrical design work, and supporting continuous improvement projects. The role involves ensuring designs comply with standards and meet client specifications … through factory quality checks. Responsibilities: Assist sales teams with technical solutions via ticketing system. Support onsite service team with technical queries and unit specifications. Conduct site visits to investigate issues or advise on technical problems. Lead mini continuous improvement projects. Support manufacturing with technical problems and liaise with stakeholders to resolve issues, prioritizing customer More ❯
network you want to login/join with: Our manufacturing client has enjoyed a sustained period of growth and as a result an opportunity has arisen for an experienced TechnicalSupport Engineer. This role will be based at their premises in Co Down. The TechnicalSupportEngineer will act as a liaison between the technical team and the sales department. You will support the sales team by selecting heat pump products, understanding the needs of the customers and demonstrating how the products offered can meet those needs. This role requires a strong technical background, excellent communication skills and previous experience with heat pumps or similar (such as refrigeration). Responsibilities: Provide in … depth technical knowledge and support on heat pumps to both the sales team and potential customers. Collaborate with the sales team to understand customer requirements and propose suitable technical solutions. Assist with the preparation and deliver technical presentations explaining products to customers, contractor and consultancy to demonstrate how they meet their needs. Contribute to the creation More ❯
Social network you want to login/join with: Technical Shopfloor Support (Production Engineer), Broughton Client: Carbon60 Location: Broughton, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 25.05.2025 Expiry Date: 09.07.2025 Job Description: Technical Shop Floor Support (Production Engineer) Carbon60 is seeking a skilled Technical Shop Floor … Support to join their industry-leading aerospace client’s production team in Broughton. As a key member of the production department, you will play a pivotal role in ensuring the smooth and efficient operation of the company's manufacturing processes. Your responsibilities will include providing technicalsupport and expertise to the production team, identifying and resolving technical … You will work closely with the production team to analyze and solve problems, providing valuable insights to enhance overall productivity and quality. The ideal candidate will possess a strong technical background, with experience in a similar role within a manufacturing environment. You should have a keen eye for detail, excellent problem-solving skills, and the ability to work collaboratively More ❯
Overview Wanhua Chemical is a global leader in advanced materials and specialty chemicals. As a Chemist & TechnicalSupportEngineer, you will play a key role in supporting our overseas business growth by contributing to technical development, product validation, and customer support. Reporting to the Director of Wanhua Barcelona Technical Center, you will collaborate with experienced … polymer researchers, engineers, and sales managers to ensure efficient technical operations and business expansion. Key Responsibilities Sample Preparation & Property Evaluation: Operate injection molding machines to prepare sample bars/slices and ensure high sample quality. Laboratory & Equipment Management: Oversee the daily operation and future expansion of the polymeric material evaluation platform. TechnicalSupport for Business Development: Assist … in Polymers, Material Science, or related fields (coursework in Plastics/Injection Molding is a plus). Experience: Minimum 2 years of hands-on experience in injection molding . Technical Knowledge: Familiarity with Moldflow analysis is a plus. Lab Expertise: Understanding of chemical laboratory procedures, polymer testing, and safety protocols. Learning Ability: Strong eagerness to learn and adapt to More ❯
Redruth | Full-Time | Shift-Based (24/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network SupportEngineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands-on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world . You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. What You'll Do: Deliver 2nd line support for IP networks, satellite systems, and customer equipment Monitor systems proactively … and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd line engineers on shift Help refine internal processes and improve service delivery What You’ll Bring More ❯
Join to apply for the TechnicalSupportEngineer - Graduate Considered role at Robustelli ∙ Soucy ∙ Hussey, P.A. Join to apply for the TechnicalSupportEngineer - Graduate Considered role at Robustelli ∙ Soucy ∙ Hussey, P.A. An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London … as a TechnicalSupport Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You'll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As … the first point of contact for customer issues, you'll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. If you're eager to grow your career in a dynamic, fast-paced environment, we would love to hear from you. Location: Central London 3 days in office/2 days remote More ❯
TechnicalSupport and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a TechnicalSupport and Operations Engineer to join the company in Manchester. About the Role: As a TechnicalSupport and Operations Engineer, you'll be the bridge … between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. … Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage your software expertise to triage, reproduce, and resolve client-reported defects within SLAs. System Maintenance & Security: Ensure system compliance, manage data migrations, and maintain More ❯
Social network you want to login/join with: TechnicalSupport and Operations Engineer, bolton, greater manchester col-narrow-left Client: European Tech Recruit Location: bolton, greater manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: TechnicalSupport and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and an SaaS offering is looking to hire a TechnicalSupport and Operations Engineer to join the company in Manchester. About the Role: As a TechnicalSupport and Operations Engineer, you'll be the bridge … between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. More ❯
warrington, cheshire, north west england, united kingdom
European Tech Recruit
TechnicalSupport and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a TechnicalSupport and Operations Engineer to join the company in Manchester. About the Role: As a TechnicalSupport and Operations Engineer, you'll be the bridge … between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. … Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage your software expertise to triage, reproduce, and resolve client-reported defects within SLAs. System Maintenance & Security: Ensure system compliance, manage data migrations, and maintain More ❯
Techniche Global are supporting an engineering company to appoint a TechnicalSupportEngineer . This role will be supporting our client s customers (primarily B2B industrial customers) with guidance, product advice and support. Our client is seeking someone who is technically minded, with a background in either engineering, technical products, materials or an understanding of products … k per annum plus benefits Location: Winchester- 100% onsite (occasional travels across the UK and Europe) Duration: perm/full-time Requirements: LRTW, Full driving license Key responsibilities: TechnicalSupport UK & European business support provide extensive technicalsupport and backup to UK & European distributor network via phone, email and in person - visiting distributors, training staff … and attending joint customer visits Technical service projects and supportive technical data generation, developing and implementing testing programs Maintaining and populating central knowledge database for product and application information which can be easily accessed by The Company s staff Updating, populating and maintaining Company s master data file Availability for site visits to support Company s sales More ❯
Job Description TechnicalSupportEngineer Parking Systems Castle Donington We are seeking a proactive and hands-on Product SupportEngineer to provide technicalsupport to both our customer base and internal field engineers. You will be instrumental in troubleshooting, diagnosing, and resolving technical issues across our hardware and software platforms. This role … combines telephone based, remote technicalsupport with hands-on configuration and occasional site visits, offering an exciting opportunity to grow within a dynamic, technology-driven environment. Reporting to our TechnicalSupport Team Leader, you will work closely with the key members of the Field Service, Operations and Customer Services Teams, amongst others key stakeholders, ensuring we … enhance security and convenience for our customers. With a very strong emphasis on customer satisfaction, we prioritise innovation and continuously strive to exceed expectations through both our products and technicalsupport services. CAME Parkare UK, who are part of the CAME Group of companies, are a wholly owned subsidiary of Parkare Group, a world leader in the design More ❯
London, England, United Kingdom Hybrid / WFH Options
Trilogy
TechnicalSupportEngineer, Trilogy (Remote) - $60,000/year USD Join to apply for the TechnicalSupportEngineer, Trilogy (Remote) - $60,000/year USD role at Trilogy TechnicalSupportEngineer, Trilogy (Remote) - $60,000/year USD Join to apply for the TechnicalSupportEngineer, Trilogy (Remote … be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30.00/hr - $30.00/hr Are you ready to redefine what technicalsupport means? At Trilogy, we're not just solving problems; we're transforming the way support works through cutting-edge AI innovation. If you're a proactive … for tackling the toughest challenges, this is your chance to elevate your career. What You Will Be Doing Engage with complex customer issues escalated by AI systems, applying your technical expertise to close gaps where AI falls short. Collaborate with AI development teams to enhance chatbot capabilities, ensuring more efficient problem resolution. Continuously adapt and learn across a diverse More ❯
sectors and build a great place for everyone to work. We will achieve this by maintaining an entrepreneurial mindset—customer-focused, competitive, and operationally excellent. Job Details Job Title: TechnicalSupportEngineer Employing Entity: Dutypoint Ltd Employment Basis: Permanent Location: Office/Field Based Reports To: TechnicalSupport Manager Purpose of Role The TechnicalSupportEngineer role involves supporting various departments—primarily Sales, Service, and Production—on technical matters, including site visits and troubleshooting customer issues over the phone. This fast-paced, reactive role requires attention to detail and customer focus. Additional tasks may include supporting new product development, providing hands-on technicalsupport, electrical design work, continuous … improvement projects, factory quality checks, and ensuring designs meet specifications and standards. Responsibilities Supporting sales teams with technical solutions within budget via ticketing system. Assisting onsite service team with technical queries, such as specifying units. Conducting site visits to investigate issues or advise on technical problems. Managing mini continuous improvement projects from start to finish. Supporting manufacturing More ❯
Position: TechnicalSupportEngineer (IBM iSeries or AS/400) - Global Software company Company: Global Software company - DevOps/version control/Security Salary: 60k-70k GBP Fully remote Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments? Our client are the most impressive software company.....that you may never have heard … of....even NASA use some of their software, the list goes on! In this role you will provide technicalsupport for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact Help customers by demonstrating your expertise in IBM iSeries or AS/… Diagnose and troubleshoot performance and integration issues Tech know-how: 5+ years in tech support Linux and Windows server experience IBM iSeries experience Basic networking and shell scripting Nice to have: Hands-on experience with PHP related technology If the above sounds like you and you're excited about joining a global engineering/software company with clients like More ❯
Telford, Shropshire, West Midlands, United Kingdom
Enconvo
Join a dynamic, forward-thinking tech team and elevate your support career! We're looking for a driven Tier 2 TechnicalSupportEngineer to deliver expert help and make a real impact. TechnicalSupportEngineer – Tier 2 Telford Head Office Full time, permanent £25,000 - £29,000 per annum DOE Please Note: Applicants … work in a supportive, exciting environment where ideas are encouraged, and progression is part of our DNA. The Role We're on the hunt for a skilled Tier 2 TechnicalSupportEngineer to provide remote support, troubleshoot complex technical issues, and champion customer satisfaction. You'll be the go-to for advanced technical problems … delivering timely, high-quality service within agreed SLAs. Key Responsibilities: Identify root causes and implement long-term solutions Troubleshoot and resolve complex Tier 1 escalations Support across software, hardware, and networking platforms Deliver remote cloud-based telephony installations Manage service upgrades and additional customer provisions Offer technical guidance and onboarding for new users Configure and support broadband More ❯