401 to 425 of 546 Technical Support Engineer Jobs

manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer Technical Support Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based Technical Support Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful … candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team. Essential Criteria An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools. Experience of Mazatrol controls, machine operations and axis movements. Understanding of Mazak product range of More ❯

Role: Technical Support Engineer- Dutch Location: Zwolle (Full-time) About us: Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow! One of our clients is a well-known international … company. For this client we are looking for a well-organized, ambitious. About the Position: who provides end user support on-site, maintains hardware and fixes technical problems, provides first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident & problem managers and coordinates with remote teams for technical issues to … investigate and resolve. Responsibilities: Application and OS Maintenance: Provide maintenance and support services for applications and operating systems, either directly to users or through service delivery functions Diagnostic Troubleshooting: Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices. Incident and Problem Management: Investigate and resolve incidents and problems affecting EUC devices, peripherals More ❯

is created. They do this by providing a leading agile learning platform that delivers effective secure coding solutions for developers to learn, apply, and retain software security principles. The Technical Support Engineer role combines technical expertise with customer engagement. You'll handle complex technical challenges while helping support colleagues with difficult issues that require … additional expertise. You'll connect with customers worldwide, communicating technical information clearly, engaging in thoughtful technical discussions, and helping them maximize their use of the platform. Additionally, you'll collaborate with internal teams (Sales, Marketing, etc.) to address technical challenges, identify bugs and improvements, and share insights with the appropriate teams (Product and Engineering). What You … Will Do: Diagnose and troubleshoot technical issues, assisting T1 and T2 support agents with escalated tickets Fix content-related bugs Meet SLAs and customer service standards by coordinating with other technical teams to resolve tickets according to timelines and priorities Maintain clear communication that keeps all relevant teams informed of problem-solving progress Identify platform bugs and More ❯

Join a proactive technical support team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech. You'll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution. What You'll Do: Troubleshoot IP, RF, routing, and infrastructure issues Support enterprise … IT and satellite connectivity platforms Work with security tools, backups, virtual environments, and telephony systems Monitor network alerts, resolve incidents, and escalate where needed Share knowledge and support junior engineers across shifts Ideal Background: Experience in NOC, technical support, or IT/satellite engineering Comfortable with problem-solving under pressure Excellent communication and documentation skills Desirable: knowledge … annual bonus (based on company and personal performance) Pension scheme matched up to 7.5% 25 days holiday + bank holidays Free on-site parking Opportunities for global travel and technical training If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you. More ❯

Social network you want to login/join with: Job Title: Technical Support Engineer at Gradwell Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing … expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer … service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line More ❯

of customers in more than 30 countries and we’re just scratching the surface. As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy. You could be the next … Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust. Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues. Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed. Drive interactions with customers for resolution of issues while interacting … core competency on Nozomi Networks entire product line and technologies. Create knowledge base content where none exists while updating existing to correctly position solutions. Understand critical account infrastructure and technical environments. Provide white-glove treatment for critical accounts. Replicate and reproduce customer issues in the lab prior to escalating issue internally. To be successful in this opportunity, you will More ❯

Social network you want to login/join with: Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP … 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need … to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a More ❯

this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: Technical Support Engineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: Technical Support Manager PURPOSE OF ROLE: The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by serving the many and varied needs of … our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to ensure More ❯

Technical Support Engineer (Energy Trading and Risk Management) To strengthen the Customer Experience team we are looking for a Technical Support Engineer to join our Energy Trading and Risk Management group. You will be responsible for the technical support and account management of key European clients, working closely with both internal and … through to resolution Researching and troubleshooting software issues and providing prompt and accurate customer feedback Acting as an advocate for the customer and effectively communicating feedback to and from technical teams dispersed globally Organise regular customer meetings and provide status updates to internal and external stakeholders Manage and own all aspects of customer success, while maintaining a holistic view … of customer satisfaction Your background Proven experience (ideally five years plus) working with C/ETRM applications, ideally in a support capacity. Excellent English verbal and written communication skills (C1 or B2). Strong account management. Ability to provide an outstanding customer experience for their clients. Self-motivated and adaptable. More about us We pride ourselves on offering a More ❯

Job Description: Technical Support Engineer Reporting to: Sales Director The Company Instrument Technology Ltd (ITL Vacuum) is a UK-based business manufacturing, sourcing, and supplying standard and non-standard vacuum components, fittings, and vessels across industries such as Semiconductor, Research, Energy, Medical, and Industrial vacuum sectors. Scope You will manage the drawing office and assess all incoming … with purchasing to identify suitable suppliers. Understand production loadings and techniques to provide information for quoting. Prepare production documentation, billing, and routing for non-standard items. Review and approve technical drawings. Coordinate with planning and production on custom projects, ensuring timely release based on customer requirements. Liaise with operations to implement improvements. Conduct technical reviews of standard products … and evaluate outsourcing options. Support the sales team with technical assistance. Ensure compliance with H&S standards in your area. The Person Minimum 5 years of experience in engineering or manufacturing. Excellent communication skills and professional conduct. Strong organizational skills. Experience with ERP/MRP systems. Attention to detail to promote quality and a "right first time" approach. More ❯

Join to apply for the Senior Technical Support Engineer role at hackajob 1 day ago Be among the first 25 applicants Join to apply for the Senior Technical Support Engineer role at hackajob hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role. Senior Technical Support Engineer Job Locations UK-London Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer … manage multiple work streams Strong Customer and Communication Skills at all levels Demonstrate strong leadership skills to mentor and develop your teams Dedicated to the Advanced core values Strong technical skills for supporting customer needs across multiple sites The ability to travel UK wide to visit client sites to attend customer and colleague meetings What We Do For You More ❯

Responsibilities 1. Pre-Sales & Post-Sales Technical Support Collaborate with sales teams in client engagements (both online and on-site visits to retail partners and enterprise accounts), delivering CAD product demonstrations and addressing technical inquiries Manage post-purchase customer support operations, systematically resolving product-related issues through structured troubleshooting protocols 2. Channel Enablement & Product Feedback Management … Conduct certification programs and competency training for distribution partners and end-users Establish feedback loops to capture product improvement insights from field technical challenges 3. Product Localization & Strategic Development Lead technical documentation adaptation and maintain centralized knowledge repositories during product localization phases Contribute to product roadmap development through market-driven feature analysis Provide technical advisory services for … strategic accounts and M&A due diligence processes 4. Technical Marketing Support Provide on-site technical expertise at industry trade shows, product launch events, and marketing roadshows Develop and present technical content for customer workshops and solution seminars Qualifications 1. Bachelor's degree or higher in Civil Engineering, Urban Planning, or a related field. 2. Over More ❯

New product engineering support High pressure metal annulus seal and wellhead/tree equipment subject matter expert Wellhead elastomer seal analysis and design subject matter expert Tasks and Deliverables: â Read and understand Baker Hughes and customer specifications related to product engineering â Perform finite element analysis on assemblies with seal elements â Specify materials and geometries for metal … annulus seals and associated features â Write and review qualification test procedures. â Support qualification tests within the Houston area. â Support troubleshooting of manufacturing and test issues and recommend solutions â Provide expertise and guidance on wellhead seals to less experienced employees. Success Measurements: â Successful PR2F and customer qualification test of new wellhead system seal â … Completion of all design verification and validation documents for the new seal Experience and Skills: â Degreed Engineer â 15+ years Oil & Gas industry experience, including experience with API 6A and/or API 17D â Widely recognized subject matter expertise with finite element analysis and wellhead seals (Ansys) â Demonstrable prior experience developing new metal seals for wellhead More ❯

mission and who want to share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance … our platform. You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Investigating and … resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to effectively identify and resolve problems. Identifying and communicating customer feedback to relevant internal teams, helping More ❯

Join to apply for the Technical Support Engineer - EMEA role at Sigma Sigma is growing rapidly, and so is our user base. We are seeking talented support engineers with a strong understanding of analytics, curiosity, and a passion for helping others. As a Technical Support Engineer at Sigma Computing, you will be part … of a skilled team dedicated to making data accessible for everyone. Our team was recognized by TrustRadius as Best Customer Support in 2021! What You Will Be Doing Assist Sigma’s customers and pre-sales teams in diagnosing and resolving complex technical issues. Collaborate with the development team to develop best practices and tools for troubleshooting and optimizing More ❯

Responsibilities Support on big accounts problem solving and project delivery. Product testing, POC and customer training. Manage and coordinate resources to solve complicated issues. Carry out other duties assigned by the line manager. Requirements Bachelor degree and above computer electronic communication and related major. Strong learning capability and problem analysis , solving capability. Good at Spanish and Chinese listening, speaking More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues … ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and … professionally. Key Responsibilities · Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. · Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. · Troubleshoot network connectivity issues, including broadband and leased line connections. · Log and track incidents and service requests within Salesforce. · Coordinate support issues between customers and third-party More ❯

from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. The Cloud Support Engineer is the most critical role at Couchbase. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing … also grow and be recognized as a champion with your contributions to Couchbase. What You’ll Do: Troubleshoot and solve customer issues on their deployments (on-prem and cloud) Support cloud deployments including monitoring and answering customer inquiries Engage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests … while continuing to educate our clients on the use of the product Reproduce technical issues and dive into On-Prem Enterprise and Cloud Capella platform Participate in product conversations with internal teams based on feedback from client interactions Identify and write internal and external technical articles, like typical troubleshooting steps, workarounds, or best practices Train as a highly More ❯

The company is headquartered in New York City with offices worldwide. Discover more at www.medidata.com and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert acting as the primary contact between first/second line support and core engineering teams. You will … Manage work requests regarding issues, bugs, or customer problems, taking ownership through to resolution. Develop diagnostic and corrective SQL scripts to resolve customer issues or identify necessary patches. Reproduce technical problems, diagnose causes, identify solutions, and communicate updates to clients. Differentiate between application database, OS, network, and hardware issues, and own resolution processes. Analyze processes and recommend improvements, including … maintaining the knowledge base. Participate in weekend on-call rotations for critical issues. Present complex technical information to non-technical audiences. Collaborate with other teams to ensure application effectiveness and compliance with regulations. Qualifications: Training and experience with SQL Server and advanced SQL (e.g., MySQL, PostgreSQL, MSSQL). Intermediate experience with C#, Visual Studio, ASP.NET; basic knowledge of More ❯

communication are crucial to how we do business. We stand by what we say, today and every day. Pumps and pumping systems by their nature are complex therefore good technical backup for the Dutypoint team is vital. This role is a key role in providing creative technical solutions in many and varied situations allowing Dutypoint to go from … strength to strength! Job Purpose The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and Production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by … of our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to More ❯

Role Technical Support Engineer Location Ideally Based in NW – with UK Wide Travel Salary Up to £55k - £65k DOE plus overtime Overview Wirral-headquartered renewable bioenergy and Combined Heat and Power (CHP) specialists, Fleetsolve are expanding its workforce to meet the growing demand for its products and services. Fleetsolve, is an award-winning business specialising in the … power systems are utilised by a wide range of commercial application throughout the UK where a zero-carbon energy solution, reliability, and grid resilience are critical. The Role of Technical Support Engineer The role of an electro-mechanical technical support engineer is to ensure that all aspects of a power generation or CHP installation … associated with the CHP is commissioned in accordance with design flowrates, pressures and temperatures whilst ensuring all pressure drop and backpressures are recorded and within design specification. Be the Technical Champion on site who takes full accountability for the commissioning and development of O&M projects. Carry out diligent performance testing to ensure all systems are checked, tested, witnessed More ❯

has offices around the world to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert who is the primary contact between first/second line support and core engineering teams. You will … take ownership of issues through to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware problems and take ownership of … through to resolution. Provide process analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL Server specific training/work More ❯

Overview Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer sites regularly to solve problems, build relationships, understand specific support requirements, and lead application development activities. Provides and coordinates technical training for customer personnel. Assists Sales, Business Development, and other staff in the … practical application of company products to meet customer needs. Provides support in disseminating technical information for specific applications. Travel will average at least 50% through serving select, top tier customers within assigned territory/region. Company Overview At FUJIFILM Dimatix Inc., printing and material deposition devices are only as good as their printheads. We are a recognized leader … judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts and follows the prescribed (SOP) global escalation process when requiring assistance. Acts as the technical expert and advocate for the customers' application. SUPERVISION: Works with little to no supervision to determines the best methods and procedures on all assignments and may be called to More ❯

to the various NCA sites to carry out equipment servicing and repairs as required. You will be working in a multi-professional Medical Device Service (MDS), with teams delivering technical engineering, design, innovation and research, governance, library and training services across a number of Care Organisations and community teams. The MDS teams work closely together in a mutually respectful … supportive, and friendly way, exchanging ideas and skills, to deliver a patient focused service. The post holder will provide technical knowledge and support for the implementation and delivery of a long-term operational plan for cost effective and efficient management and deployment of safe medical devices across the Care organisations. They will work towards achieving compliance levels for … devices. You will have a key role in supporting the department's responsibility for the maintenance, repair and sub-contractor management of Medical equipment. This will include first line support to users of Medical equipment to optimise systems up time to gain maximum use of Medical equipment. As a large NHS trust we are committed to enhancing the health More ❯

Amentum/Secure Network Solutions requires casual CONUS Technical Engineering resources to provide survey, installation, and configuration assistance for a Wireless Intrusion Detection System at classified customer locations CONUS, to include, but not limited to, the Washington Metro Area. Work will be on a casual basis, as the installation schedule is fluid, with 3-4 weeks of work every More ❯