426 to 450 of 574 Technical Support Engineer Jobs

Job Description: Technical Support Engineer Reporting to: Sales Director The Company Instrument Technology Ltd (ITL Vacuum) is a UK-based business manufacturing, sourcing, and supplying standard and non-standard vacuum components, fittings, and vessels across industries such as Semiconductor, Research, Energy, Medical, and Industrial vacuum sectors. Scope You will manage the drawing office and assess all incoming … with purchasing to identify suitable suppliers. Understand production loadings and techniques to provide information for quoting. Prepare production documentation, billing, and routing for non-standard items. Review and approve technical drawings. Coordinate with planning and production on custom projects, ensuring timely release based on customer requirements. Liaise with operations to implement improvements. Conduct technical reviews of standard products … and evaluate outsourcing options. Support the sales team with technical assistance. Ensure compliance with H&S standards in your area. The Person Minimum 5 years of experience in engineering or manufacturing. Excellent communication skills and professional conduct. Strong organizational skills. Experience with ERP/MRP systems. Attention to detail to promote quality and a "right first time" approach. More ❯

Join to apply for the Senior Technical Support Engineer role at hackajob 1 day ago Be among the first 25 applicants Join to apply for the Senior Technical Support Engineer role at hackajob hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role. Senior Technical Support Engineer Job Locations UK-London Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer … manage multiple work streams Strong Customer and Communication Skills at all levels Demonstrate strong leadership skills to mentor and develop your teams Dedicated to the Advanced core values Strong technical skills for supporting customer needs across multiple sites The ability to travel UK wide to visit client sites to attend customer and colleague meetings What We Do For You More ❯

Responsibilities 1. Pre-Sales & Post-Sales Technical Support Collaborate with sales teams in client engagements (both online and on-site visits to retail partners and enterprise accounts), delivering CAD product demonstrations and addressing technical inquiries Manage post-purchase customer support operations, systematically resolving product-related issues through structured troubleshooting protocols 2. Channel Enablement & Product Feedback Management … Conduct certification programs and competency training for distribution partners and end-users Establish feedback loops to capture product improvement insights from field technical challenges 3. Product Localization & Strategic Development Lead technical documentation adaptation and maintain centralized knowledge repositories during product localization phases Contribute to product roadmap development through market-driven feature analysis Provide technical advisory services for … strategic accounts and M&A due diligence processes 4. Technical Marketing Support Provide on-site technical expertise at industry trade shows, product launch events, and marketing roadshows Develop and present technical content for customer workshops and solution seminars Qualifications 1. Bachelor's degree or higher in Civil Engineering, Urban Planning, or a related field. 2. Over More ❯

Join to apply for the Senior Technical Support Engineer role at OneAdvanced 1 day ago Be among the first 25 applicants Join to apply for the Senior Technical Support Engineer role at OneAdvanced Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to … drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer contracts. The successful candidate will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that … manage multiple work streams Strong Customer and Communication Skills at all levels Demonstrate strong leadership skills to mentor and develop your teams Dedicated to the Advanced core values Strong technical skills for supporting customer needs across multiple sites The ability to travel UK wide to visit client sites to attend customer and colleague meetings What We Do For You More ❯

New product engineering support High pressure metal annulus seal and wellhead/tree equipment subject matter expert Wellhead elastomer seal analysis and design subject matter expert Tasks and Deliverables: â Read and understand Baker Hughes and customer specifications related to product engineering â Perform finite element analysis on assemblies with seal elements â Specify materials and geometries for metal … annulus seals and associated features â Write and review qualification test procedures. â Support qualification tests within the Houston area. â Support troubleshooting of manufacturing and test issues and recommend solutions â Provide expertise and guidance on wellhead seals to less experienced employees. Success Measurements: â Successful PR2F and customer qualification test of new wellhead system seal â … Completion of all design verification and validation documents for the new seal Experience and Skills: â Degreed Engineer â 15+ years Oil & Gas industry experience, including experience with API 6A and/or API 17D â Widely recognized subject matter expertise with finite element analysis and wellhead seals (Ansys) â Demonstrable prior experience developing new metal seals for wellhead More ❯

mission and who want to share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance … our platform. You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Investigating and … resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to effectively identify and resolve problems. Identifying and communicating customer feedback to relevant internal teams, helping More ❯

Join to apply for the Technical Support Engineer - EMEA role at Sigma Sigma is growing rapidly, and so is our user base. We are seeking talented support engineers with a strong understanding of analytics, curiosity, and a passion for helping others. As a Technical Support Engineer at Sigma Computing, you will be part … of a skilled team dedicated to making data accessible for everyone. Our team was recognized by TrustRadius as Best Customer Support in 2021! What You Will Be Doing Assist Sigma’s customers and pre-sales teams in diagnosing and resolving complex technical issues. Collaborate with the development team to develop best practices and tools for troubleshooting and optimizing More ❯

Responsibilities Support on big accounts problem solving and project delivery. Product testing, POC and customer training. Manage and coordinate resources to solve complicated issues. Carry out other duties assigned by the line manager. Requirements Bachelor degree and above computer electronic communication and related major. Strong learning capability and problem analysis , solving capability. Good at Spanish and Chinese listening, speaking More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues … ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and … professionally. Key Responsibilities · Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. · Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. · Troubleshoot network connectivity issues, including broadband and leased line connections. · Log and track incidents and service requests within Salesforce. · Coordinate support issues between customers and third-party More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues … ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and … professionally. Key Responsibilities Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line connections. Log and track incidents and service requests within Salesforce. Coordinate support issues between customers and third-party More ❯

from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. The Cloud Support Engineer is the most critical role at Couchbase. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing … also grow and be recognized as a champion with your contributions to Couchbase. What You’ll Do: Troubleshoot and solve customer issues on their deployments (on-prem and cloud) Support cloud deployments including monitoring and answering customer inquiries Engage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests … while continuing to educate our clients on the use of the product Reproduce technical issues and dive into On-Prem Enterprise and Cloud Capella platform Participate in product conversations with internal teams based on feedback from client interactions Identify and write internal and external technical articles, like typical troubleshooting steps, workarounds, or best practices Train as a highly More ❯

The company is headquartered in New York City with offices worldwide. Discover more at www.medidata.com and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert acting as the primary contact between first/second line support and core engineering teams. You will … Manage work requests regarding issues, bugs, or customer problems, taking ownership through to resolution. Develop diagnostic and corrective SQL scripts to resolve customer issues or identify necessary patches. Reproduce technical problems, diagnose causes, identify solutions, and communicate updates to clients. Differentiate between application database, OS, network, and hardware issues, and own resolution processes. Analyze processes and recommend improvements, including … maintaining the knowledge base. Participate in weekend on-call rotations for critical issues. Present complex technical information to non-technical audiences. Collaborate with other teams to ensure application effectiveness and compliance with regulations. Qualifications: Training and experience with SQL Server and advanced SQL (e.g., MySQL, PostgreSQL, MSSQL). Intermediate experience with C#, Visual Studio, ASP.NET; basic knowledge of More ❯

communication are crucial to how we do business. We stand by what we say, today and every day. Pumps and pumping systems by their nature are complex therefore good technical backup for the Dutypoint team is vital. This role is a key role in providing creative technical solutions in many and varied situations allowing Dutypoint to go from … strength to strength! Job Purpose The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and Production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by … of our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to More ❯

and remote Are you passionate about helping customers? Do you enjoy digging into issues and explaining your findings? If so, you'll fit right in on the Bitsight Customer Support Team. We focus on partnering with our customers and ensuring that our users get the most value from the Bitsight platform. As a Technical Support Engineer, you will provide quality customer support to internal teams and customers, and advocate for both across the organization. Your Day Will Include: Handle customer requests via email and chat (with an occasional video call). Requests are often technical, and we enjoy digging into the details and helping the customer understand. Provide outstanding customer support. We are … and methodology, whether it's helping customers or explaining the why behind an answer to an internal team. We are Looking for Customer First Attitude: Providing a great customer support experience is important. We are looking for someone who cares about the customer and wants to find creative ways to help them reach their goals. Learner: In our space More ❯

Role Technical Support Engineer Location Ideally Based in NW – with UK Wide Travel Salary Up to £55k - £65k DOE plus overtime Overview Wirral-headquartered renewable bioenergy and Combined Heat and Power (CHP) specialists, Fleetsolve are expanding its workforce to meet the growing demand for its products and services. Fleetsolve, is an award-winning business specialising in the … power systems are utilised by a wide range of commercial application throughout the UK where a zero-carbon energy solution, reliability, and grid resilience are critical. The Role of Technical Support Engineer The role of an electro-mechanical technical support engineer is to ensure that all aspects of a power generation or CHP installation … associated with the CHP is commissioned in accordance with design flowrates, pressures and temperatures whilst ensuring all pressure drop and backpressures are recorded and within design specification. Be the Technical Champion on site who takes full accountability for the commissioning and development of O&M projects. Carry out diligent performance testing to ensure all systems are checked, tested, witnessed More ❯

has offices around the world to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert who is the primary contact between first/second line support and core engineering teams. You will … take ownership of issues through to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware problems and take ownership of … through to resolution. Provide process analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL Server specific training/work More ❯

Overview Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer sites regularly to solve problems, build relationships, understand specific support requirements, and lead application development activities. Provides and coordinates technical training for customer personnel. Assists Sales, Business Development, and other staff in the … practical application of company products to meet customer needs. Provides support in disseminating technical information for specific applications. Travel will average at least 50% through serving select, top tier customers within assigned territory/region. Company Overview At FUJIFILM Dimatix Inc., printing and material deposition devices are only as good as their printheads. We are a recognized leader … judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts and follows the prescribed (SOP) global escalation process when requiring assistance. Acts as the technical expert and advocate for the customers' application. SUPERVISION: Works with little to no supervision to determines the best methods and procedures on all assignments and may be called to More ❯

to the various NCA sites to carry out equipment servicing and repairs as required. You will be working in a multi-professional Medical Device Service (MDS), with teams delivering technical engineering, design, innovation and research, governance, library and training services across a number of Care Organisations and community teams. The MDS teams work closely together in a mutually respectful … supportive, and friendly way, exchanging ideas and skills, to deliver a patient focused service. The post holder will provide technical knowledge and support for the implementation and delivery of a long-term operational plan for cost effective and efficient management and deployment of safe medical devices across the Care organisations. They will work towards achieving compliance levels for … devices. You will have a key role in supporting the department's responsibility for the maintenance, repair and sub-contractor management of Medical equipment. This will include first line support to users of Medical equipment to optimise systems up time to gain maximum use of Medical equipment. As a large NHS trust we are committed to enhancing the health More ❯

Amentum/Secure Network Solutions requires casual CONUS Technical Engineering resources to provide survey, installation, and configuration assistance for a Wireless Intrusion Detection System at classified customer locations CONUS, to include, but not limited to, the Washington Metro Area. Work will be on a casual basis, as the installation schedule is fluid, with 3-4 weeks of work every More ❯

Job Description - Support Engineer - Technical Support & Authoritative Advice (00125446) Support Engineer - Technical Support & Authoritative Advice - 00125446 Job title: Support Engineer – Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible … working arrangements – please speak to your recruiter about the options for this particular role. What you’ll be doing: Working alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources … equipment in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning More ❯

Job Description - Support Engineer - Technical Support & Authoritative Advice (00124723) Support Engineer - Technical Support & Authoritative Advice - 00124723 Job title: Support Engineering - Technical Support & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your … recruiter about the options for this particular role What you’ll be doing: Acting as an engineering(Mechanical and Structural) technical query focal point and Subject Matter Expert (SME) for BAE Systems embedded in the customer site (Abbey Wood) To provide specialist knowledge in responding to engineering queries raised by the MOD customer or Submarine Enterprise partners relating to … the design, safety, maintenance and operation of the equipment and systems installed in, In-Service Submarine platforms Providing technical Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and More ❯

Job Description - Principal Engineer - Support Engineering (Technical Support and Authoritative Advice) (00127833) Principal Engineer - Support Engineering (Technical Support and Authoritative Advice) - 00127833 Job Title: Support Engineering Location: Faslane – We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. What … you’ll be doing: Provide technical guidance and documentation to support the ongoing operation of Astute Class Submarines including platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries from Ministry of … Defence (MoD) reaching out to wider team for support, and working alongside the customer in a collaborative manner Provide support across the In-Service Engineering functional areas, focusing on Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning from Experience (LfE) Collate, review and action LFE and Continuous Improvement (CI) items from the review More ❯

Job Title: Principal Engineer - Support Engineering (Technical Support & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯

Job Title: Principal Engineer – Support Engineering (Technical Support & Authoritative Advice) Location: Filton – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯

Job title: Support Engineer - Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing … Working alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice, in accordance with the extant governance processes, for Astute-Class … equipment in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning More ❯