Job responsibilities 1. Responsible for the debugging guidance of the corresponding regional products, organizing technical training, maintenance and upgrading work (including inverters, data collectors, and management systems); 2. Carry out product technology and solution work such as photovoltaic inverters; responsible for the drafting and review of technical agreements, the provision of project technical information, and the drafting … and review of technical bids; 3. Collect and study the medium- and long-term needs of customers for products, provide demand input for the company's product planning and development, and participate in the process review of photovoltaic inverter product development and iteration; 4. Responsible for the market docking, intelligence information collection and analysis of photovoltaic inverter products, and … responsible for market demand customer technicalsupport and answering questions; 5. Other tasks assigned by superiors. Post requirements: 1.Three years or above experience in digital energy solution or technicalsupport; with product development experience is preferable. 2.Have a good command of English which can be used as working language, local native language proficiency, and multilingual is More ❯
Social network you want to login/join with: SupportEngineer | Bristol | Permanent | Up to £30,000 Per Annum Peaple Talent have partnered with a client in Bristol on an exclusive basis to recruit for a SupportEngineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon Connect or related cloud contact centre platforms. This role sits within our client’s Support Team, with a core focus on assisting clients who use Amazon Connect and customized solutions. Our client offers a comprehensive training program tailored to the successful candidate, including certification opportunities with our client’s technology partners. Our … client actively supports career progression, with clear paths into advanced support, software development, or implementation roles. As part of our client’s Amazon practice, this role serves as a technical point of contact for Amazon Connect within the Support Team. You’ll engage with clients to resolve 1st and 2nd line support requests and handle service More ❯
has been at the forefront of the digital transformation in assistive technology with a reputation for safety and resilience within its innovation. Job Description Are you an experienced telecare engineer with an in-depth understanding of telecare equipment, standards, and protocols? Chiptech is looking for a driven and highly skilled Senior TechnicalSupportEngineer to join … the investigation, replication, and escalation of identified fault cases and will play a pivotal part in understanding the root cause of these and suggesting changes to the Product and Technical Departments. You will dive deep into investigating issues, identifying root causes, and suggesting improvements. Key Responsibilities Act as a senior point of contact for escalated technical queries, offering … expert-level support to both customers and internal teams. Perform in-depth fault analysis on complex technical issues, identifying root causes and proposing effective solutions. Accurately document and report faults, ensuring detailed fault logs, issue classification, and prioritization. Provide detailed reports on recurring technical problems, contributing to trend identification and long-term resolution strategies. Recreate complex technicalMore ❯
Job Description SupportEngineer | Bristol | Permanent | Up to £30,000 Per Annum Peaple Talent have partnered with a client in Bristol on an exclusive basis to recruit for a SupportEngineer to help support customers in the Amazon CX space. Our client is looking for a skilled engineer with hands-on experience in Amazon … Connect or related cloud contact centre platforms. This role sits within our client’s Support Team, with a core focus on assisting clients who use Amazon Connect and customized solutions. Our client offers a comprehensive training program tailored to the successful candidate, including certification opportunities with our client’s technology partners. Our client actively supports career progression, with clear … paths into advanced support, software development, or implementation roles. As part of our client’s Amazon practice, this role serves as a technical point of contact for Amazon Connect within the Support Team. You’ll engage with clients to resolve 1st and 2nd line support requests and handle service changes, these may include updates to operating More ❯
Responsibilities Responsible for all Growatt product technicalsupport in Spain Remote technicalsupport for product issues via telephone calls, email, and social communication software or APPs. Field services include onsite inspection & repair, inverter swap & fitting, inverter maintenance, and customer visits. Collect product failures, output feedback on major quality issues, and coordinate with staff in HQ to More ❯
Job details General information Reference 009068 Publication start date 17/06/2025 Job description Workshop Post description TechnicalSupportEngineer Vacancy details Division Survey - Technician Title TechnicalSupportEngineer - Birmingham Contract type Permanent Full Time Vacancy location Location United Kingdom, UK, Survey Location Windsor Industrial Estate, Unit 3, Rupert Street, Birmingham, B74PR … join us? The Role: Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. As a TechnicalSupportEngineer you will identify and maximise survey & safety hire revenue opportunities from existing major accounts and any new target accounts. Main Responsibilities include: • To actively promote … and support all products in the Survey and Safety Division and to offer full technicalsupport to the Gap Groups current customer base. • To work closely with the Survey and Safety Division General Managers to ensure the highest standards of service are met and exceeded. • To ensure all demonstrations and/or training sessions are conducted in More ❯
TechnicalSupportEngineer -Electrical, Mechanical & C&I Location - Reading area Package - 36,800 - 49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to … family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a TechnicalSupportEngineer -Electrical, Mechanical & C&I , this role is plant based/hands on with the expectation to support and review, planning, resourcing and creation of … equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. TechnicalSupportEngineer will use experience and knowledge to provide technicalsupport to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence More ❯
TechnicalSupportEngineer -Electrical, Mechanical & C&I Location - Reading area Package - £36,800 - £49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to … family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a TechnicalSupportEngineer -Electrical, Mechanical & C&I , this role is plant based/hands on with the expectation to support and review, planning, resourcing and creation of … equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. TechnicalSupportEngineer will use experience and knowledge to provide technicalsupport to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence More ❯
days ago Be among the first 25 applicants hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role. TechnicalSupportEngineer Job Locations: UK-London Role Introduction We are looking for an experienced TechnicalSupportEngineer who will be based at one of our customer’s sites in the … London/Heathrow area to provide technicalsupport across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs. What You Will Do As a TechnicalSupportEngineer you will provide technicalsupport to one of our customers and their end-users. When appropriate, you will act as a technical escalation route to our 1st line Service Desk. Logging incidents, service requests, changes and problem tickets in our support platform escalating where necessary Troubleshooting and resolve tickets whilst liaising with users until resolution is achieved, or escalation is More ❯
Job Purpose (Role Definition): Responsible for the provision of direct service and support activities for the life support product range across the United Kingdom and Ireland. Responsible for the provision of support for the global distributor network with their service and support activities. Main Duties and Responsibilities: Support the department to ensure the completion of … warranty job sheets with the appropriate details to include fault details, resolution, parts list and description of repair. Provide telephone support to installed and prospective customer base as required. Participate as required in an on-call rota scheme to provide support out of normal business hours, subject to qualifying period and at manager’s discretion. Perform equipment maintenance … overhaul and repair. Assemble, test, document and despatch new systems as required. Communicate and liaise with customers and distributors to ensure efficient flow of required technicalsupport, replacement parts and returns. Install and commission new, loan and repaired systems as required. Document all work undertaken on appropriate company information systems. Process and investigate customer complaints as per Quality More ❯
Bolton - TechnicalSupportEngineer – Training & Field Coaching (CT Electric) - £44,000 + work life balance, opportunities to grow, 25 days holiday with an additional 8 public holidays(includes discretionary option to buy and sell) + Plenty more benefits Are you passionate about developing others, driving technical excellence, and ensuring safe and compliant installations? We’re supporting … a respected utilities provider in their search for a TechnicalSupportEngineer/Electrical Trainer with a sharp focus on CT Electric training and field coaching. You’ll play a crucial role in raising the bar for safety, service quality, and technical standards across the business. This is an ideal opportunity for someone with deep technical knowledge of CT Electric metering who thrives in a role that blends training delivery, mentoring, and on-site support. The Role: Driving Performance Through People As the TechnicalSupportEngineer/Trainer, you’ll take the lead on delivering and developing CT Electric training programmes, both in the training centre and in the field. You'll More ❯
to be partnering with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally. We're looking for a Technical O&M SupportEngineer who blends hands-on electrical knowledge with analytical skills and a problem-solving mindset. In this role, you'll be providing advanced remote … support to field teams, analysing system performance, and supporting the technical resolution of complex issues across a broad solar portfolio. If you're currently providing remote or second-line support in the solar or electrical O&M space and you're ready to step into a more autonomous, international-facing role - we'd love to hear from … you. Responsibilities and duties Reporting to the O&M Team Leader, you will: Provide advanced remote support for field engineers, diagnosing and resolving complex faults Analyse system data (SCADA, inverter portals) to spot issues and improve performance Collaborate with on-site teams to identify and address systemic issues, helping reduce downtime and optimise asset performance Lead or supportMore ❯
to be partnering with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally. We’re looking for a Technical O&M SupportEngineer who blends hands-on electrical knowledge with analytical skills and a problem-solving mindset. In this role, you’ll be providing advanced remote … support to field teams, analysing system performance, and supporting the technical resolution of complex issues across a broad solar portfolio. If you're currently providing remote or second-line support in the solar or electrical O&M space and you're ready to step into a more autonomous, international-facing role — we’d love to hear from … you. Responsibilities and duties Reporting to the O&M Team Leader, you will: * Provide advanced remote support for field engineers, diagnosing and resolving complex faults * Analyse system data (SCADA, inverter portals) to spot issues and improve performance * Collaborate with on-site teams to identify and address systemic issues, helping reduce downtime and optimise asset performance * Lead or supportMore ❯
English | United Kingdom | req128398 We are looking for a TechnicalSupportEngineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location - based from our East Midlands Gateway office, you'll be covering the Midlands area of the UK. YOUR ROLE Our IT department supports Kuehne and Nagel nationally … and is critical in keeping our business moving. As a TechnicalSupportEngineer, you'll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technicalsupport, covering the support of areas such as (but … software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel. More ❯
Social network you want to login/join with: TechnicalSupportEngineer-(EST0002IN) Your Impact: At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40+ countries, working at Jacobs offers an exciting range of opportunities … you and our business. About the Opportunity Nuclear Power Programmes are delivering client critical works to some of our major UK and European Projects. Our embedded teams are delivering support to Hinkley Point C (New build power station in the South West), Sizewell C (located in the South East), helping develop technologies in SMR (Small modular Reactor) capability and … project management capabilities throughout the project lifecycle. We are driving to deliver safe, high quality and to time solutions by thinking innovatively and working collaboratively. Jacobs are seeking a TechnicalSupportEngineer to join an existing team of engineers (civil/geotechnical/mechanical) which are embedded into the client organisation. You will work closely with a More ❯
Birmingham GBP30,000 - GBP32,000 Deliver comprehensive pre- and post-sales technicalsupport for the Company's system-related products and wiring accessories. This includes providing expert advice on product selection and system design, tailored to specific applications and project requirements. This role is based on progression, therefore huge opportunities are available to grow within the company. Additionally … depth knowledge of Door Entry Systems and their applications, establishing expertise in the product line. Stay proactive in keeping abreast of new products, firmware updates, and application developments. Offer technicalsupport via telephone and email to installers, contractors, and end-users, enabling clients to diagnose and resolve issues independently, minimizing the need for on-site visits. Provide detailed … guidance on replacement parts and system upgrades. Utilize in-house software tools to deliver product-based design solutions and generate system quotations. Interpret and understand technical drawings to prepare project quotations and Bills of Materials (BOMs) Maintain accurate and up-to-date records of technical information and customer interactions. Adhere to the Company's Core Values. Does this More ❯
London, England, United Kingdom Hybrid / WFH Options
Siemens Healthcare Diagnostics Ltd
Social network you want to login/join with: TechnicalSupportEngineer - Haematology, home bw, homeworking and teleworking, united kingdom col-narrow-left Client: Location: home bw, homeworking and teleworking, united kingdom, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: e646c4ac38d9 Job Views: 28 Posted: 22.06.2025 Expiry Date: 06.08.2025 col … individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. As a TechnicalSupportEngineer the successful candidate will be working as part of the DX Technical SupportHaematology helpdesk team covering their full range of products. Through the technical … for Siemens Healthineers products, thereby ensuring continued profitable growth of the Healthcare business. This role requires the individual to demonstrate the ability to analyse, remotely troubleshoot, repair, maintain and support clinically the full range of Haematology equipment in the UK. Additionally, they must be able to communicate clearly and effectively at all levels and address customer support issues More ❯
Role Introduction We are looking for an experienced TechnicalSupportEngineer who will be responsible for covering multiple customer sites, predominantly in the London area with expected travel across the UK, to provide technicalsupport across desktop, mobile, networking, and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through … all your work, ensuring we deliver an excellent service and meet agreed SLAs. What You Will Do Provide technicalsupport to our customers and their end-users as a TechnicalSupport Engineer. Act as a technical escalation route to our 1st line Service Desk when appropriate. Log incidents, service requests, changes, and problem tickets in … our support platform, escalating where necessary. Troubleshoot and resolve tickets, liaising with users until resolution is achieved or escalation is required, retaining ownership throughout the ticket lifecycle. Create/update training materials, runbooks, and knowledge base articles. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Remain customer obsessed throughout all your work to ensure More ❯
TechnicalSupport Specialist (Ex-Forces/Avionics/Electro-Mechanical) £30,000 - £34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you from the forces or an ex-forces background with hands on engineering experience? Are you … established global company that truly invests in its people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer … UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for More ❯
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. TechnicalSupportEngineer Hybrid Mullhouse The Client: Listgrove has partnered with a major chemicals company with a worldwide turnover, of over €2 billion per year. The polymer additives division is an essential part of the … extensive range of additives includes specialty additives such as proprietary light stabilizers, nucleating and clarifying agents, flame retardants, used in a wide variety of markets. Key Responsibilities: Customer & Sales Support Offer technical assistance to the sales team in response to customer inquiries across all product lines. Collaborate with the sales team to identify new customer needs and provide … technical solutions. Participate in joint visits with the sales team to deliver technical services to European customers. Liaise with the R&D team in Japan for specialized technical recommendations when necessary. Technical Promotion & Project Management Utilize and present existing technical materials to customers. Develop customized presentations to address specific customer requirements and facilitate technicalMore ❯
environment, and hundreds of engaging conversations. About the Role Are you a natural problem solver who thrives in the middle of the action? Do you love diving deep into technical challenges while keeping customer satisfaction at the forefront? We're looking for a TechnicalSupportEngineer ( 2nd level ) to bridge the gap between customers, engineering, and … sales teams. You'll be at the heart of our operations, ensuring a seamless tech support experience and driving customer success. What You'll Do Take ownership of technical issues and provide clear, effective solutions to customers. Diagnose, troubleshoot, and resolve complex issues related to APIs, blockchain technologies, and infrastructure. Work with a variety of technologies, but more … importantly, be eager to learn and adapt as tools evolve. Document technical knowledge, best practices, and troubleshooting steps in and Open API documentation. Respond quickly and efficiently to customer queries via Freshdesk, live chat, and other ticketing platforms. Collaborate with engineering, product, sales, and marketing teams to optimize customer experiences and product adoption. Analyze and debug logs using GCP More ❯
Join to apply for the TechnicalSupportEngineer role at SevenRooms Join to apply for the TechnicalSupportEngineer role at SevenRooms Get AI-powered advice on this job and more exclusive features. The Team & Role SevenRooms is hiring a remote TechnicalSupportEngineer to manage and solve client support … Senior Director of Engineering, you will leverage technology and software to solve problems and maximize productivity and efficiency for our clients. The Team & Role SevenRooms is hiring a remote TechnicalSupportEngineer to manage and solve client support cases. Reporting directly to the Senior Director of Engineering, you will leverage technology and software to solve problems … values that help us stay connected and shipping often: Ownership , Customer Obsession , Collaborate & Be Transparent , Measure & Monitor , Be Creative and finally Be Yourself . What You’ll Do Product Support: Manage client support cases on a daily basis, and document customer interactions and resolutions in Zendesk. Support clients on payments cases, from investigation to resolution. Own our More ❯
are predominantly in banking, healthcare, insurance, and more. Gravitee is the natural force of connection within the API space — join Gravitee.io and connect with your ideal opportunity. As the TechnicalSupportEngineer you will be responsible for delivering exceptional technicalsupport to our customers. This is a hands-on, critical role in our organization and … highly technical- the right candidate will enjoy problem solving with our clients in highly specialized and technical ways. Gravitee clients are the end-users of our platforms and are as technical as you are! WHAT YOU WILL BE DOING Leading the investigation of multiple Support Tickets and working collaboratively to understand and resolve customer issues Prioritizing … tools ESSENTIAL SKILLS The right candidate will possess at least the following skills: High school diploma required 3+ years of relevant experience in a previous hands-on Level 2 TechnicalSupport 2+ years experience with REST and RESTful APIs Eager learner, ready to dig into many technical areas DESIRED SKILLS These skills are not required but are More ❯
Job Description As a trusted support advocate, you will be the primary contact often partnering with Customer Success Managers, Sales, Professional Services and Engineering. You will rely on your knowledge, technical skills and customer-focus to deliver best-in-class experiences and outcomes for customers, while also identifying opportunities to improve our products, documentation and processes. About the … role: • Work on issues raised by customers from creation to closure • Assess and understand the impact, severity and urgency of issues • Provide support to customers and build rapport through relationship building • Participate in escalation calls with internal and external audiences • Achieve outstanding results across a range of goals, including Customer Satisfaction scores, resolution times and adherence to service level More ❯
Job Description As a trusted support advocate, you will be the primary contact often partnering with Customer Success Managers, Sales, Professional Services and Engineering. You will rely on your knowledge, technical skills and customer-focus to deliver best-in-class experiences and outcomes for customers, while also identifying opportunities to improve our products, documentation and processes. About the … role: • Work on issues raised by customers from creation to closure • Assess and understand the impact, severity and urgency of issues • Provide support to customers and build rapport through relationship building • Participate in escalation calls with internal and external audiences • Achieve outstanding results across a range of goals, including Customer Satisfaction scores, resolution times and adherence to service level More ❯
