The first table below looks at the demand for Service Management skills in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Buckinghamshire region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 62 108 76
Rank change year-on-year
+46 -32
Permanent jobs citing Service Management 69 25 57
As % of all permanent IT jobs located in Buckinghamshire 2.98% 1.28% 2.88%
As % of the Processes & Methodologies category 3.89% 1.63% 3.86%
Number of salaries quoted 28 21 33
Average salary £44,250 £50,000 £47,500
Average salary % change year-on-year
-11.50% +5.26%
90% offered a salary of more than £21,000 £32,500 £28,500
10% offered a salary of more than £60,000 £50,000 £60,000
UK excluding London average salary £46,250 £45,000 £45,000
% change year-on-year
+2.77% -
Processes & Methodologies Category
Buckinghamshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1776 1535 1475
As % of all permanent IT jobs located in Buckinghamshire 76.82% 78.88% 74.57%
Number of salaries quoted 1371 1381 1235
Average salary £41,500 £41,500 £42,500
Average salary % change year-on-year
- -2.35%
90% offered a salary of more than £30,000 £27,500 £27,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
South East

Service Management
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Buckinghamshire

Service Management
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Buckinghamshire region.

Service Management Salary Trend in Buckinghamshire

Service Management
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing Service Management across the Buckinghamshire region over the 3 months to 17 April 2014.

Service Management Salary Histogram in Buckinghamshire

Service Management
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Buckinghamshire region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Milton Keynes +27 29 £39,000 -17.89% 7
Beaconsfield - 11 £21,000 -
High Wycombe - 3 £57,500 -
Amersham - 2 £50,000 -
Iver - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 17 April 2014, IT jobs across the Buckinghamshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 64 (59.26%) ITIL
2 52 (48.15%) Service Delivery
3 49 (45.37%) SLA
4 31 (28.70%) Problem Management
5 28 (25.93%) Incident Management
5 28 (25.93%) Finance
6 25 (23.15%) ITSM
6 25 (23.15%) PRINCE2
6 25 (23.15%) Change Management
7 24 (22.22%) MS Excel
8 22 (20.37%) Windows
9 20 (18.52%) Telecoms
10 18 (16.67%) Degree
11 17 (15.74%) Continuous Improvement
12 16 (14.81%) Disaster Recovery
12 16 (14.81%) Management Information System
13 15 (13.89%) Microsoft
14 14 (12.96%) MS Access
15 12 (11.11%) Systems Analysis
15 12 (11.11%) SAP
15 12 (11.11%) PMI Certification
15 12 (11.11%) Security Cleared
15 12 (11.11%) Performance Management
16 11 (10.19%) SC Cleared
16 11 (10.19%) Remedy
16 11 (10.19%) SQL
16 11 (10.19%) Legal
17 10 (9.26%) MS Visio
17 10 (9.26%) Project Management
18 9 (8.33%) ITIL Certification

Service Management
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 17 April 2014, IT jobs across the Buckinghamshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.63%) JCAPS
2 3 (2.78%) IIS
3 1 (0.93%) MS Exchange
3 1 (0.93%) Blackberry Enterprise Server
3 1 (0.93%) Exchange Server 2013
Applications
1 24 (22.22%) MS Excel
2 10 (9.26%) MS Visio
3 9 (8.33%) MS Project
4 8 (7.41%) MS PowerPoint
5 1 (0.93%) Spreadsheet
5 1 (0.93%) MS Office
Business Applications
1 5 (4.63%) SAP HR
1 5 (4.63%) SAP Payroll
2 2 (1.85%) Academy Housing
2 2 (1.85%) arcHouse
3 1 (0.93%) Summit
Cloud Services
1 2 (1.85%) SaaS
Communications & Networking
1 4 (3.70%) GPRS
1 4 (3.70%) GSM
1 4 (3.70%) UMTS
1 4 (3.70%) LTE
2 3 (2.78%) Firewall
3 1 (0.93%) Wireless
3 1 (0.93%) Radio Access Network
3 1 (0.93%) Internet
Database & Business Intelligence
1 14 (12.96%) MS Access
2 4 (3.70%) SQL Server
3 3 (2.78%) Big Data
4 2 (1.85%) SQL Server 2012
Development Applications
1 2 (1.85%) XMLUnit
2 1 (0.93%) RequisitePro
General
1 28 (25.93%) Finance
2 20 (18.52%) Telecoms
3 11 (10.19%) Legal
4 2 (1.85%) Manufacturing
4 2 (1.85%) Banking
4 2 (1.85%) International Banking
5 1 (0.93%) Back Office
5 1 (0.93%) Military
Job Titles
1 22 (20.37%) Service Manager
2 19 (17.59%) Analyst
3 17 (15.74%) Head of Service Management
4 13 (12.04%) Head of IT
5 11 (10.19%) Team Leader
5 11 (10.19%) Services Delivery Manager
5 11 (10.19%) Delivery Manager
6 10 (9.26%) IT Services Manager
7 6 (5.56%) Technical Administrator
7 6 (5.56%) Technical Support
7 6 (5.56%) 1st Line Support
7 6 (5.56%) Data Analyst
7 6 (5.56%) Administrator
8 5 (4.63%) Information Analyst
8 5 (4.63%) SAP Analyst
9 4 (3.70%) Major Incident Manager
9 4 (3.70%) Applications Manager
9 4 (3.70%) Incident Manager
9 4 (3.70%) ITIL Manager
9 4 (3.70%) Operations Manager
Libraries, Frameworks & Software Standards
1 2 (1.85%) HTML
1 2 (1.85%) .NET
1 2 (1.85%) ASP.NET
1 2 (1.85%) CSS
1 2 (1.85%) Web Services
1 2 (1.85%) XML
1 2 (1.85%) DOM
1 2 (1.85%) Ajax
1 2 (1.85%) JSON
1 2 (1.85%) WCF
1 2 (1.85%) jQuery
1 2 (1.85%) HTML5
1 2 (1.85%) Castle Windsor
1 2 (1.85%) CSS3
1 2 (1.85%) KnockoutJS
1 2 (1.85%) Twitter Bootstrap
1 2 (1.85%) ASP.NET Web API
Miscellaneous
1 16 (14.81%) Management Information System
2 6 (5.56%) Computer Science
3 5 (4.63%) CMDB
4 4 (3.70%) PMI
5 1 (0.93%) Blackberry
5 1 (0.93%) Smartphone
5 1 (0.93%) RMADS
5 1 (0.93%) Enterprise Software
Operating Systems
1 22 (20.37%) Windows
2 9 (8.33%) UNIX
3 2 (1.85%) Windows Server 2003
3 2 (1.85%) Windows Vista
3 2 (1.85%) Windows Server 2008
4 1 (0.93%) Windows 7
4 1 (0.93%) Windows XP
Processes & Methodologies
1 64 (59.26%) ITIL
2 52 (48.15%) Service Delivery
3 31 (28.70%) Problem Management
4 28 (25.93%) Incident Management
5 25 (23.15%) Change Management
5 25 (23.15%) PRINCE2
5 25 (23.15%) ITSM
6 17 (15.74%) Continuous Improvement
7 16 (14.81%) Disaster Recovery
8 12 (11.11%) Systems Analysis
8 12 (11.11%) Performance Management
9 10 (9.26%) Project Management
10 9 (8.33%) Enterprise Architecture
10 9 (8.33%) Capacity Management
10 9 (8.33%) Analytics
11 8 (7.41%) Time Management
12 7 (6.48%) Performance Improvement
12 7 (6.48%) Root Cause Analysis
13 6 (5.56%) Configuration Management
14 5 (4.63%) Validation
Programming Languages
1 11 (10.19%) SQL
2 6 (5.56%) VBA
3 2 (1.85%) C#
4 1 (0.93%) VBScript
4 1 (0.93%) VB
Qualifications
1 18 (16.67%) Degree
2 12 (11.11%) PMI Certification
2 12 (11.11%) Security Cleared
3 11 (10.19%) SC Cleared
4 9 (8.33%) ITIL Certification
5 8 (7.41%) PMP
6 3 (2.78%) CCNA
6 3 (2.78%) Cisco Certification
7 2 (1.85%) HND
7 2 (1.85%) Six Sigma Master Black Belt
7 2 (1.85%) Six Sigma Black Belt
7 2 (1.85%) Six Sigma Green Belt
8 1 (0.93%) DV Cleared
Quality Assurance & Compliance
1 49 (45.37%) SLA
2 1 (0.93%) COBIT
System Software
1 2 (1.85%) Active Directory
1 2 (1.85%) VMware Infrastructure
2 1 (0.93%) Hyper-V
Systems Management
1 3 (2.78%) Netcool
2 1 (0.93%) OpenView Configuration Management
2 1 (0.93%) BladeLogic
2 1 (0.93%) WSUS
2 1 (0.93%) SCCM
2 1 (0.93%) SCVMM
Vendors
1 15 (13.89%) Microsoft
2 12 (11.11%) SAP
3 11 (10.19%) Remedy
4 8 (7.41%) ServiceNow
5 6 (5.56%) Computacenter
5 6 (5.56%) Oracle
6 5 (4.63%) Cisco
6 5 (4.63%) Tumbleweed
7 4 (3.70%) HP
8 3 (2.78%) Business Objects
9 2 (1.85%) Northgate
9 2 (1.85%) Civica
9 2 (1.85%) Comino
9 2 (1.85%) Capita
9 2 (1.85%) Orchard
9 2 (1.85%) Anite
9 2 (1.85%) VMware
9 2 (1.85%) Twitter
10 1 (0.93%) ClickSoftware Technologies
10 1 (0.93%) Minitab
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