The table below looks at the statistics for the IT Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 181 181 199
Rank change year-on-year
0 +18
Contract jobs requiring an IT Support 22 19 21
As % of all contract IT jobs located in the City of London 0.41% 0.33% 0.29%
As % of the Job Titles category 0.44% 0.35% 0.31%
Number of daily rates quoted 12 10 6
Average daily rate
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of your Daily Rate
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£178 £201 £213
Average daily rate % change year-on-year
-11.80% -5.29%
90% offered a daily rate of more than £130 £140 £146
10% offered a daily rate of more than £274 £237 £400
UK excluding London average daily rate £160 £180 £150
% change year-on-year
-11.11% +20.00%
Number of hourly rates quoted 5 7 8
Average hourly rate £16.50 £16.00 £16.75
Average hourly rate % change year-on-year
+3.12% -4.47%
90% offered a hourly rate of more than £10.70 £10.50 £14.50
10% offered a hourly rate of more than £21.80 £18.40 £21.90
UK excluding London average hourly rate £13.23 £13.50 £13.00
% change year-on-year
-2.03% +3.84%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5044 5363 6721
As % of all contract IT jobs located in the City of London 93.08% 92.20% 92.73%
Number of daily rates quoted 3955 3878 4908
Average daily rate £451 £450 £450
Average daily rate % change year-on-year
+0.11% -
90% offered a daily rate of more than £285 £275 £277
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 75 91 148
Average hourly rate £15.75 £18.00 £19.50
Average hourly rate % change year-on-year
-12.50% -7.69%
90% offered a hourly rate of more than £10.88 £12.90 £13.50
10% offered a hourly rate of more than £39.05 £35.00 £34.25
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the City of London region.

IT Support Daily Rate Trend in the City of London

IT Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the City of London region over the 3 months to 31 August 2015.

IT Support Daily Rate Histogram in the City of London

IT Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the City of London region.

IT Support Hourly Rate Trend in the City of London

IT Support
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the City of London region over the 3 months to 31 August 2015.

IT Support Hourly Rate Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 31 August 2015, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 21 (58.33%) Windows
2 18 (50.00%) Microsoft
3 13 (36.11%) Active Directory
4 12 (33.33%) MS Office
5 11 (30.56%) MCSE
5 11 (30.56%) Microsoft Certification
6 10 (27.78%) MS Excel
7 7 (19.44%) VMware
8 6 (16.67%) Apple
8 6 (16.67%) ITIL
8 6 (16.67%) Citrix
8 6 (16.67%) Windows 7
9 5 (13.89%) Office 365
9 5 (13.89%) Mac OS X
10 4 (11.11%) MS Exchange
10 4 (11.11%) VoIP
10 4 (11.11%) VPN
10 4 (11.11%) Windows 8
10 4 (11.11%) Windows Server 2008
10 4 (11.11%) Incident Management
10 4 (11.11%) Video Conferencing
10 4 (11.11%) PowerShell
11 3 (8.33%) VMware Infrastructure
11 3 (8.33%) Problem Management
11 3 (8.33%) SCCM
11 3 (8.33%) Microsoft Azure
11 3 (8.33%) Windows Server 2012
11 3 (8.33%) iPhone
11 3 (8.33%) Exchange Server 2010
11 3 (8.33%) Change Control

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 31 August 2015, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.11%) MS Exchange
2 3 (8.33%) Exchange Server 2010
3 2 (5.56%) Lync
3 2 (5.56%) WorkSite
3 2 (5.56%) SharePoint
4 1 (2.78%) Lotus Domino
4 1 (2.78%) CMS
4 1 (2.78%) Exchange Server 2003
4 1 (2.78%) Drupal
Applications
1 12 (33.33%) MS Office
2 10 (27.78%) MS Excel
3 1 (2.78%) MS PowerPoint
3 1 (2.78%) Spreadsheet
3 1 (2.78%) MS Project
Business Applications
1 2 (5.56%) Remedy ITSM
Cloud Services
1 5 (13.89%) Office 365
2 3 (8.33%) Microsoft Azure
3 2 (5.56%) Amazon AWS
4 1 (2.78%) Google Apps
4 1 (2.78%) Force.com
4 1 (2.78%) Amazon S3
4 1 (2.78%) Amazon Glacier
Communications & Networking
1 4 (11.11%) VPN
1 4 (11.11%) VoIP
2 3 (8.33%) LAN
2 3 (8.33%) Internet
3 2 (5.56%) Firewall
3 2 (5.56%) WAN
4 1 (2.78%) Ethernet
4 1 (2.78%) TCP/IP
4 1 (2.78%) WLAN
4 1 (2.78%) Wireless
4 1 (2.78%) IP Telephony
4 1 (2.78%) VLAN
4 1 (2.78%) Network Security
4 1 (2.78%) Skype
General
1 3 (8.33%) Finance
1 3 (8.33%) Legal
2 1 (2.78%) Manufacturing
2 1 (2.78%) Games
2 1 (2.78%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.78%) HTML
1 1 (2.78%) CSS
1 1 (2.78%) X-Windows
1 1 (2.78%) HTML5
Miscellaneous
1 4 (11.11%) Video Conferencing
2 3 (8.33%) iPhone
2 3 (8.33%) Blackberry
3 2 (5.56%) iPad
4 1 (2.78%) Analytical Skills
4 1 (2.78%) Computer Science
Operating Systems
1 21 (58.33%) Windows
2 6 (16.67%) Windows 7
3 5 (13.89%) Mac OS X
4 4 (11.11%) Windows Server 2008
4 4 (11.11%) Windows 8
5 3 (8.33%) Windows Server 2012
5 3 (8.33%) Windows XP
6 2 (5.56%) Windows Server 2003
6 2 (5.56%) Android
7 1 (2.78%) Linux
7 1 (2.78%) Apple iOS
Processes & Methodologies
1 6 (16.67%) ITIL
2 4 (11.11%) Incident Management
3 3 (8.33%) Project Planning
3 3 (8.33%) Problem Management
3 3 (8.33%) Change Control
4 2 (5.56%) Disaster Recovery
4 2 (5.56%) ITSM
4 2 (5.56%) Migration
5 1 (2.78%) Web Design
5 1 (2.78%) Asset Management
5 1 (2.78%) Game Development
5 1 (2.78%) Mentoring
5 1 (2.78%) PRINCE2
5 1 (2.78%) Configuration Management
Programming Languages
1 4 (11.11%) PowerShell
2 3 (8.33%) SQL
3 2 (5.56%) Perl
4 1 (2.78%) JavaScript
4 1 (2.78%) VBA
Qualifications
1 11 (30.56%) MCSE
1 11 (30.56%) Microsoft Certification
2 3 (8.33%) MCSA
2 3 (8.33%) Degree
3 2 (5.56%) DV Cleared
3 2 (5.56%) Security Cleared
3 2 (5.56%) MCITP
4 1 (2.78%) MCP
4 1 (2.78%) ITIL Certification
4 1 (2.78%) CCNA
4 1 (2.78%) Cisco Certification
4 1 (2.78%) PRINCE2 Practitioner
System Software
1 13 (36.11%) Active Directory
2 3 (8.33%) VMware Infrastructure
3 2 (5.56%) VMware ESX
4 1 (2.78%) XenApp
4 1 (2.78%) vSphere
Systems Management
1 3 (8.33%) SCCM
2 1 (2.78%) SCOM
2 1 (2.78%) Symantec Endpoint Protection
2 1 (2.78%) SCSM
2 1 (2.78%) AirWatch
2 1 (2.78%) Backup Exec
Vendors
1 18 (50.00%) Microsoft
2 7 (19.44%) VMware
3 6 (16.67%) Citrix
3 6 (16.67%) Apple
4 3 (8.33%) Wyse
5 2 (5.56%) Salesforce.com
5 2 (5.56%) Cisco
5 2 (5.56%) Remedy
5 2 (5.56%) CommVault
6 1 (2.78%) Nokia
6 1 (2.78%) Veritas
6 1 (2.78%) BMC
6 1 (2.78%) Symantec
6 1 (2.78%) Perforce
6 1 (2.78%) Google