The table below looks at the statistics for the IT Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 178 206 209
Rank change year-on-year
+28 +3
Contract jobs requiring an IT Support 26 22 14
As % of all contract IT jobs located in the City of London 0.44% 0.30% 0.19%
As % of the Job Titles category 0.47% 0.33% 0.20%
Number of daily rates quoted 15 7 6
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£200 £135 £375
Average daily rate % change year-on-year
+48.14% -64.00%
90% offered a daily rate of more than £157 £124 £108
10% offered a daily rate of more than £244 £280 £419
UK excluding London average daily rate £139 £140 £145
% change year-on-year
-0.89% -3.44%
Number of hourly rates quoted 9 8 5
Average hourly rate £12.50 £19.50 £11.00
Average hourly rate % change year-on-year
-35.89% +77.27%
90% offered a hourly rate of more than £11.00 £15.55 £10.10
10% offered a hourly rate of more than £18.80 £23.65 £19.50
UK excluding London average hourly rate £13.50 £13.00 £14.00
% change year-on-year
+3.84% -7.14%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5510 6756 6932
As % of all contract IT jobs located in the City of London 92.75% 92.51% 92.85%
Number of daily rates quoted 4114 4911 5043
Average daily rate £445 £450 £450
Average daily rate % change year-on-year
-1.11% -
90% offered a daily rate of more than £265 £275 £275
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 105 138 164
Average hourly rate £17.00 £19.50 £19.00
Average hourly rate % change year-on-year
-12.82% +2.63%
90% offered a hourly rate of more than £12.00 £11.50 £11.50
10% offered a hourly rate of more than £30.82 £38.00 £43.95
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the City of London region.

IT Support Daily Rate Trend in the City of London

IT Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the City of London region over the 3 months to 20 October 2014.

IT Support Daily Rate Histogram in the City of London

IT Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the City of London region.

IT Support Hourly Rate Trend in the City of London

IT Support
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the City of London region over the 3 months to 20 October 2014.

IT Support Hourly Rate Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 20 October 2014, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 23 (67.65%) Windows
2 11 (32.35%) Active Directory
3 10 (29.41%) Microsoft
4 9 (26.47%) Blackberry
4 9 (26.47%) Windows 7
5 8 (23.53%) ITIL
5 8 (23.53%) MS Exchange
6 7 (20.59%) Finance
7 6 (17.65%) VMware
7 6 (17.65%) Windows XP
7 6 (17.65%) MS Office
7 6 (17.65%) Citrix
7 6 (17.65%) Incident Management
8 5 (14.71%) SCCM
8 5 (14.71%) Windows Server 2008
8 5 (14.71%) Mac OS X
9 4 (11.76%) MS Excel
9 4 (11.76%) Banking
9 4 (11.76%) Exchange Server 2010
9 4 (11.76%) Analytical Skills
10 3 (8.82%) Windows 8
10 3 (8.82%) Change Control
10 3 (8.82%) Security Cleared
10 3 (8.82%) VMware Infrastructure
10 3 (8.82%) Mandarin Language
10 3 (8.82%) Blackberry Enterprise Server
10 3 (8.82%) Windows Server 2003
10 3 (8.82%) Information Security
10 3 (8.82%) Management Information System
10 3 (8.82%) MCSE

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 20 October 2014, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (23.53%) MS Exchange
2 4 (11.76%) Exchange Server 2010
3 3 (8.82%) Blackberry Enterprise Server
4 2 (5.88%) Exchange Server 2003
5 1 (2.94%) WorkSite
5 1 (2.94%) Exchange Server 2007
Applications
1 6 (17.65%) MS Office
2 4 (11.76%) MS Excel
Communications & Networking
1 3 (8.82%) VoIP
2 2 (5.88%) Internet
2 2 (5.88%) DHCP
2 2 (5.88%) VPN
2 2 (5.88%) DNS
2 2 (5.88%) Wireless
3 1 (2.94%) LAN
3 1 (2.94%) SAN
3 1 (2.94%) Intranet
3 1 (2.94%) 3G
3 1 (2.94%) Firewall
3 1 (2.94%) WAN
Database & Business Intelligence
1 2 (5.88%) SQL Server
2 1 (2.94%) SQL Server 2005
2 1 (2.94%) SQL Server 2008
General
1 7 (20.59%) Finance
2 4 (11.76%) Banking
3 3 (8.82%) Mandarin Language
4 2 (5.88%) Law
5 1 (2.94%) Legal
5 1 (2.94%) Front Office
5 1 (2.94%) Back Office
5 1 (2.94%) Telecoms
5 1 (2.94%) Italian Language
Miscellaneous
1 9 (26.47%) Blackberry
2 4 (11.76%) Analytical Skills
3 3 (8.82%) Management Information System
4 2 (5.88%) Video Conferencing
5 1 (2.94%) PDA
5 1 (2.94%) Mathematics
5 1 (2.94%) CMDB
Operating Systems
1 23 (67.65%) Windows
2 9 (26.47%) Windows 7
3 6 (17.65%) Windows XP
4 5 (14.71%) Mac OS X
4 5 (14.71%) Windows Server 2008
5 3 (8.82%) Windows Server 2003
5 3 (8.82%) Windows 8
6 2 (5.88%) Apple iOS
6 2 (5.88%) Windows Vista
7 1 (2.94%) CentOS
7 1 (2.94%) Red Hat Enterprise Linux
7 1 (2.94%) Mac OS
7 1 (2.94%) Linux
Processes & Methodologies
1 8 (23.53%) ITIL
2 6 (17.65%) Incident Management
3 3 (8.82%) Information Security
3 3 (8.82%) Change Control
4 2 (5.88%) IT Governance
4 2 (5.88%) Requirements Analysis
4 2 (5.88%) Project Planning
4 2 (5.88%) Problem Management
4 2 (5.88%) Service Delivery
4 2 (5.88%) Migration
5 1 (2.94%) PRINCE2
5 1 (2.94%) Configuration Management
5 1 (2.94%) Network Management
Programming Languages
1 3 (8.82%) SQL
2 1 (2.94%) C
Qualifications
1 3 (8.82%) Microsoft Certification
1 3 (8.82%) MCSE
1 3 (8.82%) Security Cleared
2 2 (5.88%) SC Cleared
2 2 (5.88%) DV Cleared
2 2 (5.88%) ITIL Certification
3 1 (2.94%) MOS
3 1 (2.94%) MCTS
3 1 (2.94%) MCITP
3 1 (2.94%) Degree
3 1 (2.94%) PRINCE2 Practitioner
3 1 (2.94%) MCSA
3 1 (2.94%) MCP
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 11 (32.35%) Active Directory
2 3 (8.82%) VMware Infrastructure
3 1 (2.94%) XenApp
3 1 (2.94%) vSphere
3 1 (2.94%) Terminal Services
Systems Management
1 5 (14.71%) SCCM
Vendors
1 10 (29.41%) Microsoft
2 6 (17.65%) Citrix
2 6 (17.65%) VMware
3 3 (8.82%) Apple
3 3 (8.82%) Cisco
4 2 (5.88%) Wyse
5 1 (2.94%) Reuters
5 1 (2.94%) Bloomberg
5 1 (2.94%) Red Hat
5 1 (2.94%) AppSense
5 1 (2.94%) Mitel
5 1 (2.94%) LANDesk