The table below looks at the statistics for the IT Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 180 182 174
Rank change year-on-year
+2 -8
Contract jobs requiring an IT Support 12 20 20
As % of all contract IT jobs located in the City of London 0.24% 0.33% 0.35%
As % of the Job Titles category 0.25% 0.36% 0.38%
Number of daily rates quoted 5 11 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£200 £160 £182
Average daily rate % change year-on-year
+25.00% -11.84%
UK excluding London average daily rate £164 £150 £118
% change year-on-year
+9.54% +27.65%
Number of hourly rates quoted 6 4 10
Average hourly rate £12.05 £22.50 £19.00
Average hourly rate % change year-on-year
-46.46% +18.42%
90% offered a hourly rate of more than £11.59 £19.65 £15.25
10% offered a hourly rate of more than £22.00 £103.75 £34.00
UK excluding London average hourly rate £13.13 £14.00 £13.00
% change year-on-year
-6.25% +7.69%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4725 5628 5333
As % of all contract IT jobs located in the City of London 93.25% 93.69% 93.12%
Number of daily rates quoted 3625 4090 4001
Average daily rate £450 £450 £438
Average daily rate % change year-on-year
- +2.85%
90% offered a daily rate of more than £280 £285 £275
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 81 92 132
Average hourly rate £17.87 £20.00 £19.00
Average hourly rate % change year-on-year
-10.67% +5.26%
90% offered a hourly rate of more than £11.59 £12.75 £12.50
10% offered a hourly rate of more than £23.75 £30.83 £50.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the City of London region.

IT Support Daily Rate Trend in the City of London

IT Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the City of London region over the 3 months to 26 January 2015.

IT Support Daily Rate Histogram in the City of London

IT Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the City of London region.

IT Support Hourly Rate Trend in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 26 January 2015, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 28 (71.79%) Windows
2 13 (33.33%) Windows 7
3 12 (30.77%) Active Directory
4 11 (28.21%) Microsoft
4 11 (28.21%) MS Office
5 9 (23.08%) Finance
6 8 (20.51%) Blackberry
6 8 (20.51%) ITIL
6 8 (20.51%) Windows Server 2008
7 7 (17.95%) MS Exchange
8 6 (15.38%) MS Excel
8 6 (15.38%) Windows XP
8 6 (15.38%) VMware
9 5 (12.82%) VoIP
9 5 (12.82%) Mac OS X
9 5 (12.82%) Banking
9 5 (12.82%) Incident Management
10 4 (10.26%) SCCM
10 4 (10.26%) Video Conferencing
10 4 (10.26%) Exchange Server 2010
10 4 (10.26%) Windows 8
10 4 (10.26%) Analytical Skills
10 4 (10.26%) Information Security
10 4 (10.26%) Windows Server 2003
11 3 (7.69%) Blackberry Enterprise Server
11 3 (7.69%) AppSense
11 3 (7.69%) Management Information System
11 3 (7.69%) Microsoft Certification
11 3 (7.69%) Cisco
11 3 (7.69%) PRINCE2

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 26 January 2015, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (17.95%) MS Exchange
2 4 (10.26%) Exchange Server 2010
3 3 (7.69%) Blackberry Enterprise Server
4 1 (2.56%) Exchange Server 2003
4 1 (2.56%) WorkSite
4 1 (2.56%) SharePoint
Applications
1 11 (28.21%) MS Office
2 6 (15.38%) MS Excel
3 2 (5.13%) MS PowerPoint
Business Applications
1 1 (2.56%) Remedy ITSM
1 1 (2.56%) Markit EDM
Communications & Networking
1 5 (12.82%) VoIP
2 2 (5.13%) VPN
3 1 (2.56%) DNS
3 1 (2.56%) Internet
3 1 (2.56%) 3G
3 1 (2.56%) MPLS
3 1 (2.56%) Firewall
3 1 (2.56%) Wireless
3 1 (2.56%) DHCP
3 1 (2.56%) TCP/IP
3 1 (2.56%) LAN
General
1 9 (23.08%) Finance
2 5 (12.82%) Banking
3 3 (7.69%) Mandarin Language
4 1 (2.56%) Italian Language
4 1 (2.56%) Spanish Language
4 1 (2.56%) Law
4 1 (2.56%) Front Office
4 1 (2.56%) Back Office
4 1 (2.56%) Telecoms
Miscellaneous
1 8 (20.51%) Blackberry
2 4 (10.26%) Video Conferencing
2 4 (10.26%) Analytical Skills
3 3 (7.69%) Management Information System
4 1 (2.56%) Replication
4 1 (2.56%) PDA
4 1 (2.56%) Mathematics
4 1 (2.56%) CMDB
4 1 (2.56%) iPhone
4 1 (2.56%) iPad
Operating Systems
1 28 (71.79%) Windows
2 13 (33.33%) Windows 7
3 8 (20.51%) Windows Server 2008
4 6 (15.38%) Windows XP
5 5 (12.82%) Mac OS X
6 4 (10.26%) Windows Server 2003
6 4 (10.26%) Windows 8
7 2 (5.13%) Apple iOS
7 2 (5.13%) Linux
7 2 (5.13%) Windows Vista
8 1 (2.56%) CentOS
8 1 (2.56%) Red Hat Enterprise Linux
8 1 (2.56%) Mac OS
8 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 8 (20.51%) ITIL
2 5 (12.82%) Incident Management
3 4 (10.26%) Information Security
4 3 (7.69%) PRINCE2
5 2 (5.13%) Configuration Management
5 2 (5.13%) Service Delivery
5 2 (5.13%) IT Governance
5 2 (5.13%) Requirements Analysis
5 2 (5.13%) Change Control
5 2 (5.13%) Asset Management
6 1 (2.56%) Mentoring
6 1 (2.56%) Coaching
6 1 (2.56%) Agile Software Development
6 1 (2.56%) Project Planning
6 1 (2.56%) Wealth Management
6 1 (2.56%) Problem Management
6 1 (2.56%) Change Management
6 1 (2.56%) ITSM
Programming Languages
1 3 (7.69%) SQL
2 1 (2.56%) VBA
2 1 (2.56%) C
Qualifications
1 3 (7.69%) Microsoft Certification
2 2 (5.13%) ITIL Certification
2 2 (5.13%) MCSE
2 2 (5.13%) PRINCE2 Practitioner
2 2 (5.13%) DV Cleared
2 2 (5.13%) Security Cleared
3 1 (2.56%) MCSA
3 1 (2.56%) MOS
3 1 (2.56%) MCTS
3 1 (2.56%) MCITP
3 1 (2.56%) Degree
3 1 (2.56%) MCP
Quality Assurance & Compliance
1 1 (2.56%) SLA
System Software
1 12 (30.77%) Active Directory
2 3 (7.69%) XenApp
3 2 (5.13%) VMware Infrastructure
4 1 (2.56%) Forefront TMG
4 1 (2.56%) Terminal Services
Systems Management
1 4 (10.26%) SCCM
Vendors
1 11 (28.21%) Microsoft
2 6 (15.38%) VMware
3 3 (7.69%) AppSense
3 3 (7.69%) Cisco
4 2 (5.13%) Apple
4 2 (5.13%) Citrix
5 1 (2.56%) BMC
5 1 (2.56%) Red Hat
5 1 (2.56%) LANDesk
5 1 (2.56%) thinkFolio
5 1 (2.56%) Tandberg
5 1 (2.56%) 3PAR
5 1 (2.56%) Reuters
5 1 (2.56%) Bloomberg
5 1 (2.56%) Remedy
5 1 (2.56%) Wyse
5 1 (2.56%) SAP
5 1 (2.56%) HP