The first table below looks at the demand for the IT Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 187 194 209
Rank change year-on-year
+7 +15
Contract jobs requiring an IT Support 17 11 11
As % of all contract IT jobs located in the City of London 0.27% 0.18% 0.14%
As % of the Job Titles category 0.30% 0.19% 0.15%
Number of daily rates quoted 11 6 2
Average daily rate £190 £178 £179
Average daily rate % change year-on-year
+7.04% -0.69%
90% offered a daily rate of more than £155 £124 £142
10% offered a daily rate of more than £290 £250 £216
UK excluding London average daily rate £138 £134 £153
% change year-on-year
+2.80% -12.29%
Number of hourly rates quoted 1 3 5
Average hourly rate £17.50 £11.50 £20.00
Average hourly rate % change year-on-year
+52.17% -42.50%
UK excluding London average hourly rate £13.50 £13.75 £14.50
% change year-on-year
-1.81% -5.17%
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5735 5831 7382
As % of all contract IT jobs located in the City of London 92.14% 92.89% 91.82%
Number of daily rates quoted 4176 4277 5223
Average daily rate £438 £450 £450
Average daily rate % change year-on-year
-2.77% -
90% offered a daily rate of more than £273 £278 £275
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 80 119 170
Average hourly rate £19.00 £19.00 £19.50
Average hourly rate % change year-on-year
- -2.56%
90% offered a hourly rate of more than £12.50 £11.50 £12.50
10% offered a hourly rate of more than £39.55 £135.00 £41.50
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
IT Support
London

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the City of London region.

IT Support Daily Rate Trend in the City of London

IT Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the City of London region over the 3 months to 24 April 2014.

IT Support Daily Rate Histogram in the City of London

IT Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the City of London region.

IT Support Hourly Rate Trend in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 24 April 2014, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 26 (70.27%) Windows
2 17 (45.95%) Microsoft
3 16 (43.24%) Active Directory
4 15 (40.54%) Windows 7
5 12 (32.43%) MS Office
6 11 (29.73%) MS Exchange
7 10 (27.03%) Finance
8 8 (21.62%) VMware
8 8 (21.62%) Windows Server 2008
8 8 (21.62%) Windows XP
9 7 (18.92%) Cisco
10 6 (16.22%) Blackberry
10 6 (16.22%) Microsoft Certification
11 4 (10.81%) Citrix
11 4 (10.81%) Windows Server 2003
11 4 (10.81%) Firewall
11 4 (10.81%) HP
11 4 (10.81%) MCSE
11 4 (10.81%) MS Excel
11 4 (10.81%) Banking
11 4 (10.81%) VMware Infrastructure
11 4 (10.81%) Exchange Server 2010
12 3 (8.11%) Degree
12 3 (8.11%) Oracle
12 3 (8.11%) ITIL
12 3 (8.11%) UNIX
12 3 (8.11%) DHCP
12 3 (8.11%) TCP/IP
12 3 (8.11%) DNS
12 3 (8.11%) SLA

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 24 April 2014, IT contractor jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (29.73%) MS Exchange
2 4 (10.81%) Exchange Server 2010
3 3 (8.11%) Blackberry Enterprise Server
4 1 (2.70%) LiveLink
4 1 (2.70%) SharePoint 2010
4 1 (2.70%) SharePoint
Applications
1 12 (32.43%) MS Office
2 4 (10.81%) MS Excel
Business Applications
1 1 (2.70%) Temenos T24
Communications & Networking
1 4 (10.81%) Firewall
2 3 (8.11%) DHCP
2 3 (8.11%) TCP/IP
2 3 (8.11%) DNS
3 2 (5.41%) WAN
3 2 (5.41%) VPN
3 2 (5.41%) LAN
4 1 (2.70%) VoIP
4 1 (2.70%) Wi-Fi
4 1 (2.70%) Wireless
4 1 (2.70%) Cisco ASA
4 1 (2.70%) Internet
4 1 (2.70%) NetScreen
General
1 10 (27.03%) Finance
2 4 (10.81%) Banking
3 2 (5.41%) Legal
4 1 (2.70%) Retail
4 1 (2.70%) Investment Banking
4 1 (2.70%) Mandarin Language
4 1 (2.70%) Law
4 1 (2.70%) Financial Institution
4 1 (2.70%) Front Office
4 1 (2.70%) Back Office
Miscellaneous
1 6 (16.22%) Blackberry
2 2 (5.41%) EqualLogic
3 1 (2.70%) Digital Media
3 1 (2.70%) Management Information System
3 1 (2.70%) Computer Science
Operating Systems
1 26 (70.27%) Windows
2 15 (40.54%) Windows 7
3 8 (21.62%) Windows XP
3 8 (21.62%) Windows Server 2008
4 4 (10.81%) Windows Server 2003
5 3 (8.11%) Mac OS X
5 3 (8.11%) UNIX
6 2 (5.41%) Apple iOS
6 2 (5.41%) Oracle Linux
6 2 (5.41%) Windows 8
6 2 (5.41%) Windows Server 2012
6 2 (5.41%) Linux
6 2 (5.41%) Red Hat Enterprise Linux
7 1 (2.70%) Android
Processes & Methodologies
1 3 (8.11%) ITIL
2 2 (5.41%) Time Management
2 2 (5.41%) Problem Management
3 1 (2.70%) Investment Management
3 1 (2.70%) Change Control
3 1 (2.70%) Capacity Management
3 1 (2.70%) Business Analytics
3 1 (2.70%) Analytics
3 1 (2.70%) Performance Monitoring
3 1 (2.70%) Technical Analysis
3 1 (2.70%) Service Management
3 1 (2.70%) ITSM
3 1 (2.70%) Scrum
3 1 (2.70%) Asset Management
3 1 (2.70%) Incident Management
3 1 (2.70%) Project Planning
3 1 (2.70%) Web Development
3 1 (2.70%) Wealth Management
Programming Languages
1 1 (2.70%) C++
1 1 (2.70%) Java
1 1 (2.70%) JavaScript
1 1 (2.70%) PHP
Qualifications
1 6 (16.22%) Microsoft Certification
2 4 (10.81%) MCSE
3 3 (8.11%) Degree
4 2 (5.41%) MCSA
5 1 (2.70%) VMware Certified Professional (VCP)
5 1 (2.70%) MCDST
5 1 (2.70%) DV Cleared
5 1 (2.70%) Security Cleared
5 1 (2.70%) MCP
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 16 (43.24%) Active Directory
2 4 (10.81%) VMware Infrastructure
3 2 (5.41%) VMware ESX
4 1 (2.70%) Xen
4 1 (2.70%) Hyper-V
4 1 (2.70%) XenApp
Systems Management
1 2 (5.41%) SCCM
2 1 (2.70%) MIMEsweeper
Vendors
1 17 (45.95%) Microsoft
2 8 (21.62%) VMware
3 7 (18.92%) Cisco
4 4 (10.81%) HP
4 4 (10.81%) Citrix
5 3 (8.11%) Reuters
5 3 (8.11%) Bloomberg
5 3 (8.11%) Oracle
6 2 (5.41%) Dell
6 2 (5.41%) Red Hat
6 2 (5.41%) Apple
7 1 (2.70%) Juniper
7 1 (2.70%) NEC
7 1 (2.70%) Wyse
7 1 (2.70%) Open Text
7 1 (2.70%) Sybase
7 1 (2.70%) Temenos
7 1 (2.70%) Fidessa
7 1 (2.70%) SunGard
7 1 (2.70%) jBASE