The statistics below represent IT jobs advertised across the City of London region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Support
Rank 171 183 186
Rank change year-on-year
+12 +3
Permanent jobs requiring an IT Support 75 116 150
As % of all permanent IT jobs located in the City of London 1.26% 1.35% 1.32%
As % of the Job Titles category 1.31% 1.41% 1.38%
Number of salaries quoted 72 105 137
Median salary £31,000 £30,000 £31,000
Median salary % change year-on-year
+3.33% -3.22%
90% offered a salary of more than £23,650 £23,350 £22,500
10% offered a salary of more than £42,950 £52,500 £46,000
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5713 8255 10903
As % of all permanent IT jobs located in the City of London 96.05% 95.78% 95.62%
Number of salaries quoted 5216 7176 9162
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £31,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

IT Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 29 September 2016.

IT Support Salary Histogram in the City of London

IT Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 29 September 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring IT Support in the job title.

1 120 (73.17%) Windows
2 87 (53.05%) Active Directory
3 79 (48.17%) Microsoft
4 70 (42.68%) MS Office
5 50 (30.49%) MS Excel
5 50 (30.49%) Windows 7
6 41 (25.00%) Citrix
7 40 (24.39%) ITIL
8 39 (23.78%) Finance
9 38 (23.17%) Windows Server
10 35 (21.34%) Office 365
11 32 (19.51%) TCP/IP
12 31 (18.90%) VMware
13 26 (15.85%) Windows Server 2008
14 25 (15.24%) MS Exchange
14 25 (15.24%) Degree
15 23 (14.02%) Apple
16 22 (13.41%) LAN
16 22 (13.41%) Law
17 21 (12.80%) Cisco
17 21 (12.80%) VMware Infrastructure
18 20 (12.20%) Apple iOS
18 20 (12.20%) VPN
19 19 (11.59%) Windows Server 2012
19 19 (11.59%) iPhone
20 18 (10.98%) Android
20 18 (10.98%) Mac OS X
20 18 (10.98%) Blackberry
20 18 (10.98%) WAN
20 18 (10.98%) Linux

IT Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (15.24%) MS Exchange
2 13 (7.93%) Exchange Server 2010
2 13 (7.93%) SharePoint
3 7 (4.27%) Exchange Server 2013
3 7 (4.27%) Skype for Business
4 6 (3.66%) Exchange Server 2007
5 5 (3.05%) Blackberry Enterprise Server
6 4 (2.44%) IBM Notes
6 4 (2.44%) IIS
7 3 (1.83%) Tomcat
7 3 (1.83%) WebSphere
8 1 (0.61%) Apache
8 1 (0.61%) Exchange Server 2003
8 1 (0.61%) IBM Domino
8 1 (0.61%) JBoss
8 1 (0.61%) SharePoint 2010
8 1 (0.61%) SharePoint Server
Applications
1 70 (42.68%) MS Office
2 50 (30.49%) MS Excel
3 8 (4.88%) MS PowerPoint
4 6 (3.66%) Adobe Creative Suite
5 4 (2.44%) Spreadsheet
6 1 (0.61%) Adobe Captivate
Business Applications
1 3 (1.83%) Dynamics CRM
2 2 (1.22%) SAP Business One
2 2 (1.22%) SAP Oil and Gas
3 1 (0.61%) Finacle
Cloud Services
1 35 (21.34%) Office 365
2 7 (4.27%) Adobe Creative Cloud
3 3 (1.83%) Amazon AWS
4 2 (1.22%) Microsoft Azure
4 2 (1.22%) Mimecast
Communications & Networking
1 32 (19.51%) TCP/IP
2 22 (13.41%) LAN
3 20 (12.20%) VPN
4 18 (10.98%) WAN
5 17 (10.37%) DNS
6 14 (8.54%) DHCP
6 14 (8.54%) VoIP
7 9 (5.49%) Firewall
8 8 (4.88%) Wireless
9 7 (4.27%) SAN
10 5 (3.05%) Wi-Fi
11 4 (2.44%) IP Telephony
11 4 (2.44%) Skype
12 3 (1.83%) FTP
12 3 (1.83%) Intranet
12 3 (1.83%) VLAN
13 2 (1.22%) Cisco IOS
13 2 (1.22%) Remote Desktop
13 2 (1.22%) SSL
14 1 (0.61%) Network Security
Database & Business Intelligence
1 12 (7.32%) SQL Server
2 6 (3.66%) FileMaker
3 4 (2.44%) SQL Server 2008
4 3 (1.83%) Crystal Reports
4 3 (1.83%) SQL Server 2012
5 2 (1.22%) MS Access
5 2 (1.22%) Oracle Database
5 2 (1.22%) SQL Server 2005
6 1 (0.61%) SQL Server 2014
6 1 (0.61%) SQL Server Integration Services
6 1 (0.61%) SQL Server Reporting Services
Development Applications
1 3 (1.83%) MSI
General
1 39 (23.78%) Finance
2 22 (13.41%) Law
3 14 (8.54%) Legal
4 12 (7.32%) Retail
5 8 (4.88%) Banking
6 7 (4.27%) Marketing
7 5 (3.05%) French Language
8 4 (2.44%) Telecoms
9 2 (1.22%) Advertising
9 2 (1.22%) Electronics
9 2 (1.22%) Manufacturing
9 2 (1.22%) Spanish Language
10 1 (0.61%) Back Office
10 1 (0.61%) Financial Institution
10 1 (0.61%) Front Office
10 1 (0.61%) Games
10 1 (0.61%) Investment Banking
10 1 (0.61%) Italian Language
10 1 (0.61%) Multimedia
10 1 (0.61%) Retail Banking
Libraries, Frameworks & Software Standards
1 7 (4.27%) HTML
2 3 (1.83%) CSS
2 3 (1.83%) Web Services
3 2 (1.22%) .NET
3 2 (1.22%) Apache Flex
3 2 (1.22%) FIX Protocol
4 1 (0.61%) Django
4 1 (0.61%) IBM Integration Bus
4 1 (0.61%) Middleware
Miscellaneous
1 19 (11.59%) iPhone
2 18 (10.98%) Blackberry
3 14 (8.54%) Analytical Skills
4 10 (6.10%) Video Conferencing
5 9 (5.49%) Computer Science
6 8 (4.88%) Client/Server
7 7 (4.27%) Smartphone
8 6 (3.66%) Mathematics
9 4 (2.44%) Equities
9 4 (2.44%) Hedge funds
10 3 (1.83%) Handset
10 3 (1.83%) iPad
11 2 (1.22%) BYOD
11 2 (1.22%) Performance Metrics
11 2 (1.22%) Private Cloud
12 1 (0.61%) Data Centre
12 1 (0.61%) Device Driver
12 1 (0.61%) iSeries
12 1 (0.61%) Public Cloud
12 1 (0.61%) User Experience
Operating Systems
1 120 (73.17%) Windows
2 50 (30.49%) Windows 7
3 38 (23.17%) Windows Server
4 26 (15.85%) Windows Server 2008
5 20 (12.20%) Apple iOS
6 19 (11.59%) Windows Server 2012
7 18 (10.98%) Android
7 18 (10.98%) Linux
7 18 (10.98%) Mac OS X
8 16 (9.76%) Windows 10
9 13 (7.93%) Windows 8
10 9 (5.49%) Windows Server 2003
11 7 (4.27%) Windows Vista
12 6 (3.66%) Windows XP
13 2 (1.22%) Mac OS
13 2 (1.22%) Ubuntu
13 2 (1.22%) Unix
14 1 (0.61%) Mac OS X Server
14 1 (0.61%) Red Hat Enterprise Linux
14 1 (0.61%) Windows Phone
Processes & Methodologies
1 40 (24.39%) ITIL
2 18 (10.98%) Service Delivery
3 14 (8.54%) Project Management
4 12 (7.32%) Incident Management
5 10 (6.10%) Software Deployment
6 7 (4.27%) Disaster Recovery
6 7 (4.27%) Mentoring
6 7 (4.27%) Service Management
7 6 (3.66%) Coaching
7 6 (3.66%) ITSM
7 6 (3.66%) Workflow
8 5 (3.05%) CRM
8 5 (3.05%) Document Management
8 5 (3.05%) Line Management
8 5 (3.05%) Mobile Device Management
9 4 (2.44%) Asset Management
9 4 (2.44%) Continuous Improvement
9 4 (2.44%) Desktop Publishing
9 4 (2.44%) Risk Management
10 3 (1.83%) Desktop Virtualisation
Programming Languages
1 18 (10.98%) SQL
2 4 (2.44%) Bash Shell
2 4 (2.44%) Shell Script
3 3 (1.83%) Python
4 2 (1.22%) C#
5 1 (0.61%) C
5 1 (0.61%) C++
5 1 (0.61%) JavaScript
5 1 (0.61%) PHP
5 1 (0.61%) PowerShell
5 1 (0.61%) VB
5 1 (0.61%) VBScript
Qualifications
1 25 (15.24%) Degree
2 14 (8.54%) Microsoft Certification
3 10 (6.10%) MCSE
4 8 (4.88%) MCP
5 7 (4.27%) ITIL Certification
5 7 (4.27%) MCITP
5 7 (4.27%) MCSA
6 4 (2.44%) DBS Check
6 4 (2.44%) MCTS
7 3 (1.83%) CCNA
7 3 (1.83%) Cisco Certification
7 3 (1.83%) MOS
8 1 (0.61%) A+ Certification
8 1 (0.61%) CCA
8 1 (0.61%) CCNP
8 1 (0.61%) Citrix Certification
8 1 (0.61%) Dell Certification
8 1 (0.61%) HND
Quality Assurance & Compliance
1 16 (9.76%) SLA
2 5 (3.05%) QA
3 2 (1.22%) SEPA
4 1 (0.61%) ISO/IEC 27001
4 1 (0.61%) PCI DSS
4 1 (0.61%) Sarbanes-Oxley
System Software
1 87 (53.05%) Active Directory
2 21 (12.80%) VMware Infrastructure
3 5 (3.05%) Hyper-V
3 5 (3.05%) XenApp
4 4 (2.44%) Terminal Services
5 3 (1.83%) Microsoft App-V
5 3 (1.83%) VMware ESXi
5 3 (1.83%) vSphere
Systems Management
1 7 (4.27%) SCCM
1 7 (4.27%) SCOM
2 6 (3.66%) Backup Exec
2 6 (3.66%) Casper Suite
3 4 (2.44%) Norton AntiVirus
4 3 (1.83%) CA Spectrum
4 3 (1.83%) Nagios
4 3 (1.83%) NetBackup
4 3 (1.83%) WSUS
5 1 (0.61%) AirWatch
Vendors
1 79 (48.17%) Microsoft
2 41 (25.00%) Citrix
3 31 (18.90%) VMware
4 23 (14.02%) Apple
5 21 (12.80%) Cisco
6 13 (7.93%) Adobe
7 7 (4.27%) iManage
8 6 (3.66%) Mitel
8 6 (3.66%) Oracle
8 6 (3.66%) Symantec
9 5 (3.05%) Bloomberg
9 5 (3.05%) Dell
9 5 (3.05%) Google
9 5 (3.05%) Reuters
9 5 (3.05%) SAP
10 4 (2.44%) BT
10 4 (2.44%) HP
10 4 (2.44%) Lotus
11 3 (1.83%) CA
11 3 (1.83%) CheckPoint
City, London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £25000 - £35000 Per Annum Benefits
Posted: 13 hours ago
City, London
Experis Ltd
Salary: £26000.00 per annum
Posted: 13 hours ago
City, London
Robert Half
Salary: £35000 per annum + Bonus & Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: Yesterday
City, London
Evolution Recruitment Solutions
Salary: 20,000 - 25,000 + Benefits
Posted: Yesterday
City, London
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £20000 - £25000 per annum + bonus & benefits
Posted: 6 days ago
City, London
Harrington Starr
Salary: £35000 - £50000 per annum + Bonus + Benefits + Training
Posted: 6 days ago