The table below looks at the statistics for the IT Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 206 259 266
Rank change year-on-year
+53 +7
Permanent jobs requiring an IT Support 98 54 49
As % of all permanent IT jobs located in the City of London 0.97% 0.51% 0.45%
As % of the Job Titles category 1.04% 0.55% 0.48%
Number of salaries quoted 91 50 44
Average salary £29,000 £31,500 £32,500
Average salary % change year-on-year
-7.93% -3.07%
90% offered a salary of more than £23,500 £23,850 £24,650
10% offered a salary of more than £45,000 £45,000 £55,000
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9457 9777 10266
As % of all permanent IT jobs located in the City of London 93.42% 92.92% 93.97%
Number of salaries quoted 8263 8353 9246
Average salary £55,000 £55,000 £51,500
Average salary % change year-on-year
- +6.79%
90% offered a salary of more than £32,501 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 29 January 2015.

IT Support Salary Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 29 January 2015, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 165 (79.33%) Windows
2 149 (71.63%) Active Directory
3 108 (51.92%) MS Office
4 102 (49.04%) Microsoft
5 85 (40.87%) Windows 7
6 57 (27.40%) MS Excel
7 56 (26.92%) MS Exchange
8 53 (25.48%) Finance
9 52 (25.00%) VMware
10 51 (24.52%) Windows Server 2008
11 48 (23.08%) Degree
12 44 (21.15%) ITIL
13 41 (19.71%) Windows XP
14 38 (18.27%) Cisco
14 38 (18.27%) VPN
15 37 (17.79%) Blackberry
16 36 (17.31%) Citrix
16 36 (17.31%) Microsoft Certification
17 34 (16.35%) DHCP
18 33 (15.87%) DNS
19 32 (15.38%) VMware Infrastructure
20 30 (14.42%) MCP
21 28 (13.46%) Windows 8
22 27 (12.98%) VoIP
22 27 (12.98%) Windows Server 2003
22 27 (12.98%) Computer Science
23 25 (12.02%) LAN
23 25 (12.02%) TCP/IP
24 24 (11.54%) Linux
24 24 (11.54%) Exchange Server 2010

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 29 January 2015, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 56 (26.92%) MS Exchange
2 24 (11.54%) Exchange Server 2010
3 10 (4.81%) Blackberry Enterprise Server
4 7 (3.37%) Exchange Server 2013
5 6 (2.88%) Exchange Server 2007
5 6 (2.88%) SharePoint
6 5 (2.40%) IIS
7 3 (1.44%) IBM Notes
7 3 (1.44%) Exchange Server 2003
7 3 (1.44%) WorkSite
8 2 (0.96%) Lync
9 1 (0.48%) SharePoint 2013
9 1 (0.48%) Apache
9 1 (0.48%) Moodle
Applications
1 108 (51.92%) MS Office
2 57 (27.40%) MS Excel
3 5 (2.40%) MS PowerPoint
4 1 (0.48%) AutoCAD
Cloud Services
1 8 (3.85%) Office 365
Communications & Networking
1 38 (18.27%) VPN
2 34 (16.35%) DHCP
3 33 (15.87%) DNS
4 27 (12.98%) VoIP
5 25 (12.02%) LAN
5 25 (12.02%) TCP/IP
6 22 (10.58%) WAN
7 20 (9.62%) Firewall
8 16 (7.69%) Wireless
9 12 (5.77%) Internet
9 12 (5.77%) SAN
10 8 (3.85%) Cisco ASA
11 4 (1.92%) Wi-Fi
11 4 (1.92%) Intranet
12 3 (1.44%) 3G
12 3 (1.44%) PABX
13 2 (0.96%) Asterisk PBX
13 2 (0.96%) Network Security
13 2 (0.96%) Cisco IOS
13 2 (0.96%) SNMP
Database & Business Intelligence
1 9 (4.33%) SQL Server
2 2 (0.96%) MS Access
3 1 (0.48%) Oracle Database
3 1 (0.48%) SQL Server 2012
3 1 (0.48%) MySQL
3 1 (0.48%) SQL Server 2008
3 1 (0.48%) SQL Server Reporting Services
3 1 (0.48%) SQL Server 2005
Development Applications
1 1 (0.48%) Visual Studio
1 1 (0.48%) Visual Studio Tools for Office
1 1 (0.48%) JIRA
General
1 53 (25.48%) Finance
2 22 (10.58%) Banking
3 11 (5.29%) Telecoms
3 11 (5.29%) Back Office
4 9 (4.33%) Legal
5 8 (3.85%) Billing
6 6 (2.88%) Advertising
7 5 (2.40%) Law
7 5 (2.40%) Front Office
8 2 (0.96%) Mandarin Language
8 2 (0.96%) Marketing
8 2 (0.96%) Financial Institution
9 1 (0.48%) Investment Banking
Libraries, Frameworks & Software Standards
1 3 (1.44%) LAMP
1 3 (1.44%) FIX Protocol
2 1 (0.48%) CSS
2 1 (0.48%) Web Services
2 1 (0.48%) XML
2 1 (0.48%) HTML
Miscellaneous
1 37 (17.79%) Blackberry
2 27 (12.98%) Computer Science
3 16 (7.69%) iPhone
4 10 (4.81%) Smartphone
4 10 (4.81%) Analytical Skills
5 9 (4.33%) Derivative
6 7 (3.37%) Foreign Exchange (FX)
7 5 (2.40%) Fixed Income
7 5 (2.40%) Video Conferencing
7 5 (2.40%) Credit Derivative
7 5 (2.40%) Equities
7 5 (2.40%) Robotics
8 4 (1.92%) Mathematics
8 4 (1.92%) iPad
9 3 (1.44%) Management Information System
9 3 (1.44%) PDA
10 2 (0.96%) FlexPod
11 1 (0.48%) User Experience
11 1 (0.48%) Clustering
11 1 (0.48%) Client/Server
Operating Systems
1 165 (79.33%) Windows
2 85 (40.87%) Windows 7
3 51 (24.52%) Windows Server 2008
4 41 (19.71%) Windows XP
5 28 (13.46%) Windows 8
6 27 (12.98%) Windows Server 2003
7 24 (11.54%) Linux
8 14 (6.73%) Windows Server 2012
9 13 (6.25%) Mac OS
10 11 (5.29%) Apple iOS
11 9 (4.33%) Android
12 7 (3.37%) Mac OS X
13 5 (2.40%) CentOS
14 4 (1.92%) Windows Vista
14 4 (1.92%) Windows Mobile
15 2 (0.96%) Windows 2000 Server
15 2 (0.96%) Red Hat Enterprise Linux
15 2 (0.96%) UNIX
16 1 (0.48%) Ubuntu
Processes & Methodologies
1 44 (21.15%) ITIL
2 13 (6.25%) Service Delivery
3 11 (5.29%) Asset Management
4 6 (2.88%) Wealth Management
4 6 (2.88%) CRM
4 6 (2.88%) Project Management
5 5 (2.40%) Data Security
5 5 (2.40%) Disaster Recovery
5 5 (2.40%) BDD
6 4 (1.92%) Supplier Management
6 4 (1.92%) Information Security
6 4 (1.92%) Investment Management
6 4 (1.92%) Service Management
7 3 (1.44%) Problem Management
7 3 (1.44%) Electronic Trading
8 2 (0.96%) Capacity Planning
8 2 (0.96%) Change Control
8 2 (0.96%) High Availability
8 2 (0.96%) Data Protection
8 2 (0.96%) Time Management
Programming Languages
1 10 (4.81%) SQL
2 9 (4.33%) VBA
3 6 (2.88%) C#
4 5 (2.40%) Bash Shell
5 4 (1.92%) Python
6 3 (1.44%) Perl
6 3 (1.44%) PHP
6 3 (1.44%) PowerShell
Qualifications
1 48 (23.08%) Degree
2 36 (17.31%) Microsoft Certification
3 30 (14.42%) MCP
4 23 (11.06%) MCSE
5 15 (7.21%) MCSA
6 12 (5.77%) MCITP
7 10 (4.81%) MCTS
8 6 (2.88%) MCDST
9 4 (1.92%) ITIL Certification
10 3 (1.44%) Cisco Certification
11 2 (0.96%) VMware Certified Professional (VCP)
11 2 (0.96%) MOS
11 2 (0.96%) CCNA
11 2 (0.96%) ITIL Foundation Certificate
12 1 (0.48%) PhD
12 1 (0.48%) CCA
12 1 (0.48%) Citrix Certification
12 1 (0.48%) ACSP
Quality Assurance & Compliance
1 13 (6.25%) SLA
2 1 (0.48%) ISO 9001
2 1 (0.48%) QA
2 1 (0.48%) COBIT
System Software
1 149 (71.63%) Active Directory
2 32 (15.38%) VMware Infrastructure
3 13 (6.25%) Hyper-V
3 13 (6.25%) XenApp
4 5 (2.40%) XenServer
4 5 (2.40%) VMware ESXi
5 4 (1.92%) Terminal Services
6 1 (0.48%) VMware ESX
6 1 (0.48%) vSphere
6 1 (0.48%) Microsoft Virtual Server
Systems Management
1 9 (4.33%) SCCM
2 7 (3.37%) Backup Exec
2 7 (3.37%) WSUS
3 3 (1.44%) McAfee ePO
4 2 (0.96%) Tivoli
4 2 (0.96%) Tivoli Storage Manager
4 2 (0.96%) Nagios
5 1 (0.48%) Casper Suite
Vendors
1 102 (49.04%) Microsoft
2 52 (25.00%) VMware
3 38 (18.27%) Cisco
4 36 (17.31%) Citrix
5 12 (5.77%) Apple
6 11 (5.29%) Red Hat
7 10 (4.81%) Symantec
7 10 (4.81%) HP
8 7 (3.37%) Bloomberg
8 7 (3.37%) NetApp
9 6 (2.88%) Mitel
9 6 (2.88%) Dell
10 5 (2.40%) Avaya
11 4 (1.92%) Spiceworks
11 4 (1.92%) LANDesk
11 4 (1.92%) ServiceNow
12 3 (1.44%) Reuters
12 3 (1.44%) Remedy
12 3 (1.44%) McAfee
12 3 (1.44%) Lotus
City, London
Senitor Associates
Salary: £24000 - £26000 per annum + benefits
Posted: 2 hours ago
City, London
Ashdown IT
Salary: £35000 - £43000 per annum + Benefits
Posted: 3 hours ago
City, London
Hays Finance Technology
Salary: £20000.00 - £27000.00 per annum
Posted: Yesterday
City of London
Harrington Starr
Salary: £35000 per annum
Posted: 2 days ago
City, London
Coburg Banks IT
Salary: £25000 - £27000 per annum + On Call,Pension,Health
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £28,000 to £32,000 per annum plus bonus & benefits.
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum
Posted: 14 days ago
City of London
Greywood Associates Limited
Salary: £22000 - £26000 per annum + bens
Posted: 21 days ago