The table below looks at the statistics for the IT Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 230 257 270
Rank change year-on-year
+27 +13
Permanent jobs requiring an IT Support 78 84 54
As % of all permanent IT jobs located in the City of London 0.74% 0.67% 0.45%
As % of the Job Titles category 0.80% 0.72% 0.48%
Number of salaries quoted 71 80 44
Average salary £28,000 £30,000 £32,500
Average salary % change year-on-year
-6.66% -7.69%
90% offered a salary of more than £22,500 £22,500 £22,650
10% offered a salary of more than £40,000 £37,600 £56,750
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9768 11643 11166
As % of all permanent IT jobs located in the City of London 92.82% 92.49% 93.38%
Number of salaries quoted 8316 9804 9765
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £33,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 24 April 2015.

IT Support Salary Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 24 April 2015, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 139 (76.80%) Windows
2 120 (66.30%) Active Directory
3 93 (51.38%) Microsoft
3 93 (51.38%) MS Office
4 72 (39.78%) Windows 7
5 57 (31.49%) MS Excel
6 49 (27.07%) Windows Server 2008
7 47 (25.97%) Degree
8 44 (24.31%) MS Exchange
9 40 (22.10%) ITIL
10 38 (20.99%) Finance
11 32 (17.68%) VMware
12 31 (17.13%) Cisco
13 30 (16.57%) Computer Science
14 27 (14.92%) VPN
14 27 (14.92%) LAN
15 26 (14.36%) Blackberry
15 26 (14.36%) VMware Infrastructure
15 26 (14.36%) Windows 8
16 25 (13.81%) Windows Server 2012
16 25 (13.81%) Linux
16 25 (13.81%) Citrix
17 24 (13.26%) Microsoft Certification
17 24 (13.26%) Windows Server 2003
18 23 (12.71%) Windows XP
18 23 (12.71%) MCP
19 19 (10.50%) WAN
19 19 (10.50%) Wireless
20 18 (9.94%) VoIP
21 17 (9.39%) Back Office

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 24 April 2015, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (24.31%) MS Exchange
2 15 (8.29%) Exchange Server 2010
3 9 (4.97%) SharePoint
3 9 (4.97%) Blackberry Enterprise Server
4 5 (2.76%) IIS
4 5 (2.76%) Exchange Server 2013
5 4 (2.21%) IBM Notes
5 4 (2.21%) Exchange Server 2007
6 3 (1.66%) Lync
7 1 (0.55%) SharePoint 2013
7 1 (0.55%) Moodle
7 1 (0.55%) WorkSite
7 1 (0.55%) Apache
7 1 (0.55%) Tomcat
Applications
1 93 (51.38%) MS Office
2 57 (31.49%) MS Excel
3 10 (5.52%) MS PowerPoint
4 1 (0.55%) AutoCAD
Business Applications
1 2 (1.10%) Dynamics NAV
2 1 (0.55%) Cognos TM1
2 1 (0.55%) assyst
Cloud Services
1 15 (8.29%) Office 365
2 2 (1.10%) Google Apps
3 1 (0.55%) OneDrive
3 1 (0.55%) Mimecast
3 1 (0.55%) Amazon EC2
3 1 (0.55%) Amazon AWS
3 1 (0.55%) SaaS
Communications & Networking
1 27 (14.92%) LAN
1 27 (14.92%) VPN
2 19 (10.50%) WAN
2 19 (10.50%) Wireless
3 18 (9.94%) VoIP
4 16 (8.84%) TCP/IP
5 15 (8.29%) DHCP
5 15 (8.29%) DNS
6 14 (7.73%) Firewall
7 12 (6.63%) Internet
8 6 (3.31%) SAN
9 4 (2.21%) Cisco ASA
10 3 (1.66%) PABX
10 3 (1.66%) Network Security
10 3 (1.66%) Intranet
11 2 (1.10%) DECT
11 2 (1.10%) WLAN
11 2 (1.10%) Cisco Nexus
11 2 (1.10%) NAS
11 2 (1.10%) Cisco IOS
Database & Business Intelligence
1 15 (8.29%) SQL Server
2 5 (2.76%) MySQL
3 1 (0.55%) RDBMS
3 1 (0.55%) SQL Server Reporting Services
3 1 (0.55%) SQL Server 2005
3 1 (0.55%) SQL Server 2012
3 1 (0.55%) Relational Database
Development Applications
1 1 (0.55%) Visual Studio
1 1 (0.55%) Visual Studio Tools for Office
General
1 38 (20.99%) Finance
2 17 (9.39%) Back Office
3 13 (7.18%) Banking
4 12 (6.63%) Telecoms
4 12 (6.63%) Front Office
5 7 (3.87%) Billing
5 7 (3.87%) Law
5 7 (3.87%) Legal
6 6 (3.31%) Advertising
7 5 (2.76%) Mandarin Language
8 4 (2.21%) Marketing
9 3 (1.66%) Retail
10 1 (0.55%) Investment Banking
Libraries, Frameworks & Software Standards
1 5 (2.76%) FIX Protocol
2 1 (0.55%) Web Services
2 1 (0.55%) LAMP
Miscellaneous
1 30 (16.57%) Computer Science
2 26 (14.36%) Blackberry
3 14 (7.73%) iPhone
4 10 (5.52%) Smartphone
5 9 (4.97%) Foreign Exchange (FX)
5 9 (4.97%) Analytical Skills
6 7 (3.87%) Fixed Income
6 7 (3.87%) Equities
6 7 (3.87%) Credit Derivative
6 7 (3.87%) Derivative
7 6 (3.31%) Video Conferencing
8 5 (2.76%) Hedge funds
9 4 (2.21%) Robotics
9 4 (2.21%) Mathematics
9 4 (2.21%) Management Information System
10 3 (1.66%) iPad
11 2 (1.10%) FlexPod
12 1 (0.55%) Client/Server
12 1 (0.55%) Learning Management System
12 1 (0.55%) Private Cloud
Operating Systems
1 139 (76.80%) Windows
2 72 (39.78%) Windows 7
3 49 (27.07%) Windows Server 2008
4 26 (14.36%) Windows 8
5 25 (13.81%) Windows Server 2012
5 25 (13.81%) Linux
6 24 (13.26%) Windows Server 2003
7 23 (12.71%) Windows XP
8 12 (6.63%) Mac OS
9 10 (5.52%) Android
10 9 (4.97%) Mac OS X
11 6 (3.31%) Apple iOS
12 4 (2.21%) Windows Mobile
13 3 (1.66%) Windows Vista
14 2 (1.10%) Mac OS X Server
14 2 (1.10%) Debian
15 1 (0.55%) Windows Phone
15 1 (0.55%) CentOS
Processes & Methodologies
1 40 (22.10%) ITIL
2 11 (6.08%) Asset Management
3 9 (4.97%) Service Delivery
4 8 (4.42%) Project Management
5 7 (3.87%) BDD
6 6 (3.31%) Algorithmic Trading
6 6 (3.31%) CRM
7 5 (2.76%) Service Management
7 5 (2.76%) Wealth Management
7 5 (2.76%) Line Management
8 4 (2.21%) Information Security
8 4 (2.21%) Supplier Management
8 4 (2.21%) ITSM
8 4 (2.21%) Data Security
9 3 (1.66%) Document Management
9 3 (1.66%) Configuration Management
9 3 (1.66%) Problem Management
9 3 (1.66%) Time Management
9 3 (1.66%) Mobile Device Management
10 2 (1.10%) Root Cause Analysis
Programming Languages
1 13 (7.18%) VBA
2 12 (6.63%) SQL
3 10 (5.52%) Python
4 8 (4.42%) C#
5 6 (3.31%) Bash Shell
6 5 (2.76%) PowerShell
7 4 (2.21%) Perl
8 2 (1.10%) Java
9 1 (0.55%) PHP
9 1 (0.55%) C
Qualifications
1 47 (25.97%) Degree
2 24 (13.26%) Microsoft Certification
3 23 (12.71%) MCP
4 16 (8.84%) MCSE
5 8 (4.42%) MCSA
6 7 (3.87%) MCDST
7 6 (3.31%) MCITP
8 5 (2.76%) Cisco Certification
8 5 (2.76%) MCTS
9 4 (2.21%) CCNA
10 3 (1.66%) ITIL Certification
11 2 (1.10%) MOS
12 1 (0.55%) VMware Certified Professional (VCP)
12 1 (0.55%) CCNP
12 1 (0.55%) CCA
12 1 (0.55%) Citrix Certification
12 1 (0.55%) ACSP
Quality Assurance & Compliance
1 9 (4.97%) SLA
2 1 (0.55%) Sarbanes-Oxley
System Software
1 120 (66.30%) Active Directory
2 26 (14.36%) VMware Infrastructure
3 13 (7.18%) Hyper-V
3 13 (7.18%) XenApp
4 4 (2.21%) XenServer
5 3 (1.66%) VMware ESXi
6 2 (1.10%) Terminal Server
7 1 (0.55%) Terminal Services
Systems Management
1 8 (4.42%) Backup Exec
1 8 (4.42%) WSUS
2 7 (3.87%) SCCM
3 2 (1.10%) Casper Suite
4 1 (0.55%) Nagios
4 1 (0.55%) ARCserve
4 1 (0.55%) McAfee ePO
Vendors
1 93 (51.38%) Microsoft
2 32 (17.68%) VMware
3 31 (17.13%) Cisco
4 25 (13.81%) Citrix
5 12 (6.63%) Apple
5 12 (6.63%) HP
6 10 (5.52%) Symantec
7 9 (4.97%) Red Hat
8 8 (4.42%) Avaya
9 7 (3.87%) Dell
10 5 (2.76%) SAP
10 5 (2.76%) Mitel
10 5 (2.76%) Google
11 4 (2.21%) Spiceworks
11 4 (2.21%) NetApp
11 4 (2.21%) Lotus
12 3 (1.66%) Bloomberg
12 3 (1.66%) LANDesk
13 2 (1.10%) Remedy
13 2 (1.10%) McAfee
City, London
Senitor Associates
Salary: £18000 - £22000 per annum + benefits
Posted: Yesterday
City, London
TEKsystems
Salary: £55000 - £75000 per annum + benefits + bonus
Posted: 2 days ago
City, London
IT IN BUSINESS
Salary: Up to £40,000 per annum + bonus + benefits + reviews
Posted: 2 days ago
City, London
Bluetownonline
Salary: £43k per year
Posted: 2 days ago
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 2 days ago
City, London
Lorien Resourcing
Salary: £22000 - £25000 per annum + Great company benefits
Posted: 4 days ago
City, Edinburgh
Start Your New Career Ltd
Posted: 12 days ago
City, Edinburgh
Start Your New Career Ltd
Posted: 12 days ago
City, Bristol
Start Your New Career Ltd
Posted: 12 days ago
City, Bristol
Start Your New Career Ltd
Posted: 12 days ago