The table below looks at the statistics for the IT Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 239 253 260
Rank change year-on-year
+14 +7
Permanent jobs requiring an IT Support 75 71 56
As % of all permanent IT jobs located in the City of London 0.72% 0.63% 0.51%
As % of the Job Titles category 0.77% 0.68% 0.54%
Number of salaries quoted 71 69 48
Average salary £27,500 £30,000 £32,500
Average salary % change year-on-year
-8.33% -7.69%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £52,500 £38,800 £55,750
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9698 10369 10363
As % of all permanent IT jobs located in the City of London 93.24% 92.70% 93.49%
Number of salaries quoted 8264 8719 9211
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,750 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 27 March 2015.

IT Support Salary Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 150 (76.14%) Windows
2 139 (70.56%) Active Directory
3 102 (51.78%) MS Office
4 90 (45.69%) Microsoft
5 78 (39.59%) Windows 7
6 60 (30.46%) MS Excel
7 51 (25.89%) Windows Server 2008
8 50 (25.38%) Degree
8 50 (25.38%) MS Exchange
9 47 (23.86%) Finance
10 43 (21.83%) ITIL
11 39 (19.80%) VMware
12 32 (16.24%) Cisco
13 31 (15.74%) Computer Science
13 31 (15.74%) VMware Infrastructure
14 30 (15.23%) Windows XP
14 30 (15.23%) Citrix
14 30 (15.23%) Blackberry
15 29 (14.72%) VPN
16 27 (13.71%) Microsoft Certification
17 26 (13.20%) Linux
18 25 (12.69%) LAN
19 24 (12.18%) MCP
19 24 (12.18%) Windows Server 2003
19 24 (12.18%) Windows 8
20 23 (11.68%) Windows Server 2012
20 23 (11.68%) VoIP
21 21 (10.66%) WAN
21 21 (10.66%) TCP/IP
21 21 (10.66%) Exchange Server 2010

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (25.38%) MS Exchange
2 21 (10.66%) Exchange Server 2010
3 10 (5.08%) Blackberry Enterprise Server
4 6 (3.05%) SharePoint
5 5 (2.54%) IIS
6 4 (2.03%) Exchange Server 2007
6 4 (2.03%) Exchange Server 2013
7 3 (1.52%) IBM Notes
8 2 (1.02%) Apache
8 2 (1.02%) WorkSite
9 1 (0.51%) Exchange Server 2003
9 1 (0.51%) Tomcat
9 1 (0.51%) Moodle
9 1 (0.51%) Lync
9 1 (0.51%) SharePoint 2013
Applications
1 102 (51.78%) MS Office
2 60 (30.46%) MS Excel
3 8 (4.06%) MS PowerPoint
4 1 (0.51%) AutoCAD
Business Applications
1 1 (0.51%) Cognos TM1
1 1 (0.51%) Dynamics NAV
Cloud Services
1 9 (4.57%) Office 365
2 1 (0.51%) SaaS
2 1 (0.51%) Google Apps
Communications & Networking
1 29 (14.72%) VPN
2 25 (12.69%) LAN
3 23 (11.68%) VoIP
4 21 (10.66%) WAN
4 21 (10.66%) TCP/IP
5 19 (9.64%) Firewall
5 19 (9.64%) Wireless
6 17 (8.63%) DNS
6 17 (8.63%) DHCP
7 13 (6.60%) Internet
8 8 (4.06%) SAN
9 6 (3.05%) Cisco ASA
10 3 (1.52%) PABX
10 3 (1.52%) Intranet
10 3 (1.52%) Wi-Fi
11 2 (1.02%) 3G
11 2 (1.02%) DECT
11 2 (1.02%) Cisco Nexus
11 2 (1.02%) Cisco IOS
11 2 (1.02%) Network Security
Database & Business Intelligence
1 14 (7.11%) SQL Server
2 6 (3.05%) MySQL
3 1 (0.51%) MS Access
3 1 (0.51%) SQL Server Reporting Services
3 1 (0.51%) SQL Server 2005
3 1 (0.51%) SQL Server 2012
3 1 (0.51%) Oracle Database
Development Applications
1 1 (0.51%) Visual Studio
1 1 (0.51%) JIRA
1 1 (0.51%) Visual Studio Tools for Office
General
1 47 (23.86%) Finance
2 19 (9.64%) Banking
3 15 (7.61%) Back Office
4 14 (7.11%) Telecoms
5 11 (5.58%) Front Office
6 8 (4.06%) Billing
7 7 (3.55%) Legal
8 6 (3.05%) Law
9 5 (2.54%) Advertising
9 5 (2.54%) Mandarin Language
10 4 (2.03%) Marketing
11 2 (1.02%) Investment Banking
11 2 (1.02%) Retail
11 2 (1.02%) Financial Institution
Libraries, Frameworks & Software Standards
1 5 (2.54%) FIX Protocol
2 2 (1.02%) LAMP
3 1 (0.51%) Web Services
Miscellaneous
1 31 (15.74%) Computer Science
2 30 (15.23%) Blackberry
3 12 (6.09%) iPhone
4 10 (5.08%) Smartphone
5 9 (4.57%) Foreign Exchange (FX)
5 9 (4.57%) Analytical Skills
6 7 (3.55%) Fixed Income
6 7 (3.55%) Equities
6 7 (3.55%) Credit Derivative
6 7 (3.55%) Derivative
7 5 (2.54%) Robotics
7 5 (2.54%) Mathematics
8 4 (2.03%) Video Conferencing
8 4 (2.03%) Management Information System
8 4 (2.03%) Hedge funds
9 3 (1.52%) iPad
10 2 (1.02%) FlexPod
11 1 (0.51%) User Experience
11 1 (0.51%) Client/Server
11 1 (0.51%) E-Learning
Operating Systems
1 150 (76.14%) Windows
2 78 (39.59%) Windows 7
3 51 (25.89%) Windows Server 2008
4 30 (15.23%) Windows XP
5 26 (13.20%) Linux
6 24 (12.18%) Windows Server 2003
6 24 (12.18%) Windows 8
7 23 (11.68%) Windows Server 2012
8 14 (7.11%) Mac OS
9 11 (5.58%) Android
10 10 (5.08%) Apple iOS
11 7 (3.55%) Mac OS X
12 4 (2.03%) Windows Mobile
13 3 (1.52%) CentOS
14 2 (1.02%) Red Hat Enterprise Linux
14 2 (1.02%) UNIX
15 1 (0.51%) Windows Vista
15 1 (0.51%) Mac OS X Server
15 1 (0.51%) Ubuntu
Processes & Methodologies
1 43 (21.83%) ITIL
2 14 (7.11%) Service Delivery
3 11 (5.58%) Asset Management
4 8 (4.06%) Project Management
5 7 (3.55%) CRM
5 7 (3.55%) BDD
6 6 (3.05%) Wealth Management
7 5 (2.54%) Algorithmic Trading
7 5 (2.54%) Line Management
8 4 (2.03%) Information Security
8 4 (2.03%) Supplier Management
8 4 (2.03%) Service Management
8 4 (2.03%) Data Security
9 3 (1.52%) Risk Management
10 2 (1.02%) Stakeholder Management
10 2 (1.02%) Problem Management
10 2 (1.02%) Electronic Trading
10 2 (1.02%) Time Management
10 2 (1.02%) Root Cause Analysis
10 2 (1.02%) Disaster Recovery
Programming Languages
1 14 (7.11%) VBA
2 12 (6.09%) SQL
3 10 (5.08%) Python
4 8 (4.06%) C#
5 6 (3.05%) Bash Shell
6 5 (2.54%) PowerShell
7 4 (2.03%) Perl
8 2 (1.02%) PHP
8 2 (1.02%) Java
9 1 (0.51%) C
Qualifications
1 50 (25.38%) Degree
2 27 (13.71%) Microsoft Certification
3 24 (12.18%) MCP
4 16 (8.12%) MCSE
5 9 (4.57%) MCSA
6 7 (3.55%) MCITP
6 7 (3.55%) MCDST
7 6 (3.05%) MCTS
8 4 (2.03%) Cisco Certification
8 4 (2.03%) ITIL Certification
9 3 (1.52%) CCNA
10 2 (1.02%) MOS
10 2 (1.02%) ITIL Foundation Certificate
11 1 (0.51%) VMware Certified Professional (VCP)
11 1 (0.51%) CCNP
11 1 (0.51%) CCA
11 1 (0.51%) Citrix Certification
11 1 (0.51%) ACSP
Quality Assurance & Compliance
1 10 (5.08%) SLA
2 1 (0.51%) Sarbanes-Oxley
System Software
1 139 (70.56%) Active Directory
2 31 (15.74%) VMware Infrastructure
3 12 (6.09%) XenApp
4 10 (5.08%) Hyper-V
5 4 (2.03%) XenServer
6 3 (1.52%) Terminal Services
6 3 (1.52%) VMware ESXi
7 1 (0.51%) VMware ESX
7 1 (0.51%) Microsoft Virtual Server
7 1 (0.51%) Terminal Server
7 1 (0.51%) vSphere
Systems Management
1 8 (4.06%) WSUS
2 7 (3.55%) SCCM
2 7 (3.55%) Backup Exec
3 2 (1.02%) Casper Suite
4 1 (0.51%) McAfee ePO
4 1 (0.51%) Nagios
4 1 (0.51%) ARCserve
Vendors
1 90 (45.69%) Microsoft
2 39 (19.80%) VMware
3 32 (16.24%) Cisco
4 30 (15.23%) Citrix
5 14 (7.11%) Apple
6 12 (6.09%) HP
6 12 (6.09%) Symantec
7 10 (5.08%) Red Hat
8 7 (3.55%) Dell
9 6 (3.05%) NetApp
9 6 (3.05%) Mitel
9 6 (3.05%) Bloomberg
10 5 (2.54%) Avaya
11 4 (2.03%) Spiceworks
11 4 (2.03%) Google
12 3 (1.52%) LANDesk
12 3 (1.52%) Reuters
12 3 (1.52%) Lotus
12 3 (1.52%) SAP
13 2 (1.02%) Aruba
City, London
LEXSTRA
Salary: £35000 - £40000 per annum + Benefits
Posted: 20 hours ago
City, London
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 22 hours ago
City, London
Senitor Associates
Salary: £35000 - £45000 per annum
Posted: Yesterday
City of London
Searchability
Salary: £18000 - £22000 per annum + Benefits
Posted: Yesterday
City, London
Randstad Technologies
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 2 days ago
City of London
Harrington Starr
Salary: £23000 - £37000 per annum
Posted: 3 days ago
City of London
Greywood Associates Limited
Salary: £25000 - £28000 per annum + bens
Posted: 6 days ago
City, London
Acuro (MaxAd Ltd)
Salary: £18000 - £23000 per annum + DOE
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £27000.00 - £37000.00 per annum
Posted: 7 days ago
City of London
Claremont Consulting Limited
Salary: £20000.00 - £28000.00 per annum
Posted: 22 days ago
City of London
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum
Posted: 23 days ago