The table below looks at the statistics for the IT Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 232 276 256
Rank change year-on-year
+44 -20
Permanent jobs requiring an IT Support 97 50 67
As % of all permanent IT jobs located in the City of London 0.84% 0.42% 0.52%
As % of the Job Titles category 0.91% 0.45% 0.55%
Number of salaries quoted 86 50 63
Average salary £28,750 £27,500 £32,500
Average salary % change year-on-year
+4.54% -15.38%
90% offered a salary of more than £22,000 £22,500 £23,500
10% offered a salary of more than £45,000 £42,600 £55,000
UK excluding London average salary £25,000 £23,500 £25,500
% change year-on-year
+6.38% -7.84%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10691 11013 12101
As % of all permanent IT jobs located in the City of London 92.79% 93.22% 93.87%
Number of salaries quoted 9022 9677 11085
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 16 September 2014.

IT Support Salary Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 16 September 2014, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 145 (78.80%) Windows
2 99 (53.80%) Active Directory
3 93 (50.54%) Microsoft
4 80 (43.48%) Windows 7
5 78 (42.39%) MS Office
6 55 (29.89%) VMware
7 54 (29.35%) Finance
8 51 (27.72%) MS Exchange
9 45 (24.46%) MS Excel
10 43 (23.37%) ITIL
11 35 (19.02%) Windows Server 2008
12 33 (17.93%) DNS
13 32 (17.39%) Degree
14 30 (16.30%) Citrix
15 29 (15.76%) Microsoft Certification
16 28 (15.22%) TCP/IP
16 28 (15.22%) VPN
17 26 (14.13%) Windows XP
18 25 (13.59%) DHCP
19 24 (13.04%) Cisco
19 24 (13.04%) Blackberry
20 23 (12.50%) VMware Infrastructure
21 20 (10.87%) WAN
21 20 (10.87%) SQL Server
22 19 (10.33%) LAN
23 18 (9.78%) Linux
23 18 (9.78%) Exchange Server 2010
23 18 (9.78%) Windows 8
24 17 (9.24%) VoIP
25 16 (8.70%) SAN

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 16 September 2014, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (27.72%) MS Exchange
2 18 (9.78%) Exchange Server 2010
3 12 (6.52%) Lync
4 9 (4.89%) SharePoint
5 7 (3.80%) Blackberry Enterprise Server
6 4 (2.17%) Exchange Server 2013
7 3 (1.63%) SharePoint 2013
7 3 (1.63%) Exchange Server 2003
7 3 (1.63%) Exchange Server 2007
8 2 (1.09%) WorkSite
8 2 (1.09%) SharePoint Server
9 1 (0.54%) Documentum
9 1 (0.54%) IIS
9 1 (0.54%) IBM Notes
Applications
1 78 (42.39%) MS Office
2 45 (24.46%) MS Excel
3 6 (3.26%) MS PowerPoint
4 2 (1.09%) MS Visio
Business Applications
1 2 (1.09%) Dynamics AX
2 1 (0.54%) Eikon
2 1 (0.54%) SAP Business One
2 1 (0.54%) Dynamics NAV
2 1 (0.54%) Dynamics CRM
2 1 (0.54%) 3000 Xtra
Cloud Services
1 4 (2.17%) Office 365
Communications & Networking
1 33 (17.93%) DNS
2 28 (15.22%) TCP/IP
2 28 (15.22%) VPN
3 25 (13.59%) DHCP
4 20 (10.87%) WAN
5 19 (10.33%) LAN
6 17 (9.24%) VoIP
7 16 (8.70%) SAN
7 16 (8.70%) Firewall
8 7 (3.80%) Wi-Fi
8 7 (3.80%) Wireless
9 5 (2.72%) Internet
10 3 (1.63%) VLAN
10 3 (1.63%) Cisco ASA
10 3 (1.63%) SSL
11 2 (1.09%) ADSL
11 2 (1.09%) Broadband
11 2 (1.09%) Structured Cabling
12 1 (0.54%) Intrusion Detection
12 1 (0.54%) IP Telephony
Database & Business Intelligence
1 20 (10.87%) SQL Server
2 9 (4.89%) SQL Server 2008
3 2 (1.09%) SQL Server 2005
4 1 (0.54%) SQL Server Reporting Services
General
1 54 (29.35%) Finance
2 9 (4.89%) Advertising
3 8 (4.35%) Legal
3 8 (4.35%) Banking
4 6 (3.26%) Law
5 4 (2.17%) Telecoms
5 4 (2.17%) Marketing
6 3 (1.63%) Retail
7 2 (1.09%) Front Office
7 2 (1.09%) Back Office
7 2 (1.09%) Italian Language
7 2 (1.09%) Manufacturing
8 1 (0.54%) Games
Libraries, Frameworks & Software Standards
1 3 (1.63%) Software Packaging
2 2 (1.09%) XML
3 1 (0.54%) CSS
3 1 (0.54%) Web Services
3 1 (0.54%) HTML
Miscellaneous
1 24 (13.04%) Blackberry
2 16 (8.70%) Computer Science
3 8 (4.35%) Kindle
3 8 (4.35%) Analytical Skills
4 7 (3.80%) Management Information System
5 6 (3.26%) Video Conferencing
5 6 (3.26%) iPhone
5 6 (3.26%) Hedge funds
6 5 (2.72%) Derivative
6 5 (2.72%) iPad
7 3 (1.63%) PDA
7 3 (1.63%) Foreign Exchange (FX)
8 2 (1.09%) Augmented Reality
8 2 (1.09%) CMDB
8 2 (1.09%) Clustering
8 2 (1.09%) PKI
8 2 (1.09%) Mathematics
9 1 (0.54%) User Experience
9 1 (0.54%) Enterprise Software
9 1 (0.54%) New Media
Operating Systems
1 145 (78.80%) Windows
2 80 (43.48%) Windows 7
3 35 (19.02%) Windows Server 2008
4 26 (14.13%) Windows XP
5 18 (9.78%) Linux
5 18 (9.78%) Windows 8
6 16 (8.70%) Windows Server 2003
7 11 (5.98%) Windows Server 2012
8 4 (2.17%) Mac OS X
8 4 (2.17%) Windows Vista
9 3 (1.63%) Mac OS
10 2 (1.09%) Apple iOS
11 1 (0.54%) UNIX
11 1 (0.54%) AIX
11 1 (0.54%) Solaris
Processes & Methodologies
1 43 (23.37%) ITIL
2 12 (6.52%) Asset Management
3 10 (5.43%) Investment Management
4 8 (4.35%) Service Management
4 8 (4.35%) Coaching
5 7 (3.80%) ITIL V3
5 7 (3.80%) Change Control
6 5 (2.72%) ITIL V2
6 5 (2.72%) Continuous Improvement
6 5 (2.72%) Mentoring
6 5 (2.72%) Incident Management
7 4 (2.17%) ITSM
7 4 (2.17%) Disaster Recovery
7 4 (2.17%) Service Delivery
7 4 (2.17%) Problem Management
8 3 (1.63%) Kalman Filter
8 3 (1.63%) Performance Monitoring
8 3 (1.63%) Penetration Testing
8 3 (1.63%) PRINCE2
8 3 (1.63%) Change Management
Programming Languages
1 8 (4.35%) SQL
2 2 (1.09%) Perl
3 1 (0.54%) PowerShell
3 1 (0.54%) Bash Shell
3 1 (0.54%) C
3 1 (0.54%) JavaScript
3 1 (0.54%) Shell Script
Qualifications
1 32 (17.39%) Degree
2 29 (15.76%) Microsoft Certification
3 16 (8.70%) MCSE
4 15 (8.15%) MCP
5 11 (5.98%) MCSA
6 8 (4.35%) MCITP
7 6 (3.26%) MCTS
8 4 (2.17%) ITIL Certification
9 3 (1.63%) A+ Certification
9 3 (1.63%) Cisco Certification
9 3 (1.63%) CCNA
10 2 (1.09%) SC Cleared
10 2 (1.09%) Security Cleared
10 2 (1.09%) VMware Certified Professional (VCP)
11 1 (0.54%) ITIL Foundation Certificate
11 1 (0.54%) ACTC
11 1 (0.54%) HND
11 1 (0.54%) PhD
Quality Assurance & Compliance
1 8 (4.35%) ISO 9001
2 6 (3.26%) SLA
3 4 (2.17%) QA
3 4 (2.17%) COBIT
System Software
1 99 (53.80%) Active Directory
2 23 (12.50%) VMware Infrastructure
3 8 (4.35%) VMware ESX
4 7 (3.80%) Hyper-V
5 2 (1.09%) Terminal Services
5 2 (1.09%) XenApp
5 2 (1.09%) VMware ESXi
5 2 (1.09%) VMware Workstation
6 1 (0.54%) Microsoft Virtual Server
6 1 (0.54%) Microsoft App-V
6 1 (0.54%) vSphere
6 1 (0.54%) XenServer
Systems Management
1 7 (3.80%) SCCM
2 6 (3.26%) Backup Exec
3 5 (2.72%) Symantec Enterprise Vault
3 5 (2.72%) WSUS
4 3 (1.63%) NetBackup
5 2 (1.09%) SCOM
6 1 (0.54%) HP SIM
6 1 (0.54%) ZENworks
6 1 (0.54%) Norton AntiVirus
6 1 (0.54%) Control-M
Vendors
1 93 (50.54%) Microsoft
2 55 (29.89%) VMware
3 30 (16.30%) Citrix
4 24 (13.04%) Cisco
5 12 (6.52%) HP
6 9 (4.89%) Dell
7 8 (4.35%) Symantec
7 8 (4.35%) Apple
7 8 (4.35%) ServiceNow
8 5 (2.72%) IBM
8 5 (2.72%) Adobe
8 5 (2.72%) NetApp
9 4 (2.17%) Bloomberg
10 3 (1.63%) Oracle
10 3 (1.63%) Remedy
10 3 (1.63%) Reuters
10 3 (1.63%) Veritas
11 2 (1.09%) Sage
11 2 (1.09%) McAfee
11 2 (1.09%) Toshiba
City, London
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 2 hours ago
City, London
Argus Media
Salary: Competitive salary and benefits package
Posted: 2 hours ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £40,000 per annum Bonus and benefits package
Posted: Yesterday
City of London
Argyll Scott
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 4 days ago
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: 4 days ago
City, London
Senitor Associates
Salary: £22000 - £24000 per annum + great company culture
Posted: 4 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 4 days ago
City, London
H&R Talent
Salary: From £25,000 to £28,000 per annum
Posted: 4 days ago
City, London
onefinestay
Salary: From £26,000 to £28,000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 5 days ago
City, London
Gold Group
Salary: £35000 - £40000 per annum + Benefits
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 12 days ago
City, Edinburgh
TheSmartList
Posted: 14 days ago
City, Edinburgh
TheSmartList
Posted: 14 days ago
City of London
Quantica Technology - London
Salary: £28000 - £30000 per annum
Posted: 15 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 15 days ago
City of London
Hays IT - Uk Posting account
Salary: £50000.00 - £65000.00 per annum + bonus
Posted: 21 days ago