The table below looks at the statistics for the IT Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 205 187 233
Rank change year-on-year
-18 +46
Permanent jobs requiring an IT Support 60 138 88
As % of all permanent IT jobs located in the City of London 0.90% 1.33% 0.83%
As % of the Job Titles category 0.95% 1.39% 0.88%
Number of salaries quoted 51 129 80
Average salary £32,500 £32,500 £32,500
90% offered a salary of more than £24,700 £23,500 £23,950
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6345 9909 9973
As % of all permanent IT jobs located in the City of London 95.06% 95.41% 94.52%
Number of salaries quoted 5708 8596 8486
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 10 February 2016.

IT Support Salary Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 10 February 2016, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 116 (76.82%) Windows
2 77 (50.99%) Microsoft
3 70 (46.36%) Active Directory
4 57 (37.75%) MS Excel
5 55 (36.42%) Windows Server
6 53 (35.10%) Windows 7
7 52 (34.44%) MS Office
8 46 (30.46%) Windows Server 2008
9 45 (29.80%) Finance
10 41 (27.15%) MS Exchange
11 39 (25.83%) Windows Server 2012
12 29 (19.21%) ITIL
13 27 (17.88%) VMware
14 25 (16.56%) DNS
14 25 (16.56%) Office 365
15 23 (15.23%) SQL
15 23 (15.23%) Banking
16 22 (14.57%) DHCP
17 21 (13.91%) Cisco
17 21 (13.91%) TCP/IP
17 21 (13.91%) SQL Server
17 21 (13.91%) VMware Infrastructure
18 20 (13.25%) Citrix
19 19 (12.58%) Linux
19 19 (12.58%) Exchange Server 2010
19 19 (12.58%) Windows 8
20 18 (11.92%) PowerShell
20 18 (11.92%) Microsoft Certification
20 18 (11.92%) VPN
20 18 (11.92%) Degree

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 10 February 2016, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (27.15%) MS Exchange
2 19 (12.58%) Exchange Server 2010
3 17 (11.26%) Exchange Server 2013
4 11 (7.28%) IIS
5 8 (5.30%) Exchange Server 2007
5 8 (5.30%) SharePoint
5 8 (5.30%) Skype for Business
6 4 (2.65%) Apache
6 4 (2.65%) Blackberry Enterprise Server
6 4 (2.65%) Tomcat
7 3 (1.99%) JBoss
7 3 (1.99%) WebSphere
8 2 (1.32%) SharePoint 2010
8 2 (1.32%) SharePoint 2013
Applications
1 57 (37.75%) MS Excel
2 52 (34.44%) MS Office
3 4 (2.65%) MS PowerPoint
4 3 (1.99%) Adobe Creative Suite
5 1 (0.66%) AutoCAD
5 1 (0.66%) MS Visio
Business Applications
1 4 (2.65%) Dynamics CRM
2 2 (1.32%) SAP Business One
3 1 (0.66%) Dynamics NAV
Cloud Services
1 25 (16.56%) Office 365
2 5 (3.31%) Microsoft Azure
3 3 (1.99%) Dropbox
3 3 (1.99%) Google Apps
4 2 (1.32%) IaaS
4 2 (1.32%) Mimecast
5 1 (0.66%) Adobe Creative Cloud
5 1 (0.66%) Cloud Computing
5 1 (0.66%) Google Analytics
5 1 (0.66%) OneDrive
Communications & Networking
1 25 (16.56%) DNS
2 22 (14.57%) DHCP
3 21 (13.91%) TCP/IP
4 18 (11.92%) VPN
5 12 (7.95%) Firewall
5 12 (7.95%) LAN
5 12 (7.95%) WAN
6 11 (7.28%) VoIP
7 6 (3.97%) Internet
8 5 (3.31%) Ethernet
8 5 (3.31%) Wi-Fi
9 4 (2.65%) IPv4
10 3 (1.99%) WebEx
10 3 (1.99%) Wireless
11 2 (1.32%) Cisco IOS
11 2 (1.32%) FTP
11 2 (1.32%) Skype
11 2 (1.32%) SSL
11 2 (1.32%) Structured Cabling
12 1 (0.66%) SNMP
Database & Business Intelligence
1 21 (13.91%) SQL Server
2 5 (3.31%) SQL Server 2008
2 5 (3.31%) SQL Server 2012
3 4 (2.65%) MySQL
4 3 (1.99%) Relational Database
5 2 (1.32%) Oracle Database
5 2 (1.32%) SQL Server Integration Services
5 2 (1.32%) SQL Server Reporting Services
General
1 45 (29.80%) Finance
2 23 (15.23%) Banking
3 15 (9.93%) Legal
4 11 (7.28%) Law
5 9 (5.96%) Telecoms
6 8 (5.30%) Advertising
7 7 (4.64%) Front Office
8 5 (3.31%) Retail
9 3 (1.99%) Games
9 3 (1.99%) Retail Banking
10 2 (1.32%) Financial Institution
10 2 (1.32%) Publishing
11 1 (0.66%) Billing
11 1 (0.66%) Marketing
Libraries, Frameworks & Software Standards
1 6 (3.97%) Software Packaging
2 3 (1.99%) .NET
2 3 (1.99%) IBM Integration Bus
2 3 (1.99%) WebSphere MQ
3 2 (1.32%) Web Services
4 1 (0.66%) CSS
4 1 (0.66%) FIX Protocol
4 1 (0.66%) HTML
4 1 (0.66%) LAMP
4 1 (0.66%) SAML
Miscellaneous
1 12 (7.95%) Analytical Skills
2 11 (7.28%) Blackberry
3 7 (4.64%) Computer Science
4 6 (3.97%) Foreign Exchange (FX)
4 6 (3.97%) Hedge funds
4 6 (3.97%) Video Conferencing
5 5 (3.31%) Derivative
5 5 (3.31%) Management Information System
6 3 (1.99%) EPoS
6 3 (1.99%) iPhone
6 3 (1.99%) Mathematics
6 3 (1.99%) Mobile Banking
6 3 (1.99%) PMI
6 3 (1.99%) SWIFT
6 3 (1.99%) Visualisation
7 2 (1.32%) Contract for Difference
7 2 (1.32%) Fat Client
7 2 (1.32%) Online Banking
7 2 (1.32%) SecurID
7 2 (1.32%) Thin Client
Operating Systems
1 116 (76.82%) Windows
2 55 (36.42%) Windows Server
3 53 (35.10%) Windows 7
4 46 (30.46%) Windows Server 2008
5 39 (25.83%) Windows Server 2012
6 19 (12.58%) Linux
6 19 (12.58%) Windows 8
7 12 (7.95%) Windows XP
8 9 (5.96%) Mac OS X
8 9 (5.96%) Unix
9 5 (3.31%) Solaris
10 4 (2.65%) Apple iOS
10 4 (2.65%) Mac OS
10 4 (2.65%) Windows Server 2003
10 4 (2.65%) Windows Vista
11 3 (1.99%) Red Hat Enterprise Linux
12 2 (1.32%) Android
13 1 (0.66%) Windows Phone
Processes & Methodologies
1 29 (19.21%) ITIL
2 10 (6.62%) Disaster Recovery
3 8 (5.30%) Information Security
3 8 (5.30%) Problem Management
3 8 (5.30%) Project Management
3 8 (5.30%) Service Delivery
4 7 (4.64%) Mentoring
4 7 (4.64%) Risk Management
4 7 (4.64%) Service Management
4 7 (4.64%) Stakeholder Management
5 6 (3.97%) Data Analysis
5 6 (3.97%) Data Security
6 5 (3.31%) CRM
6 5 (3.31%) Incident Management
6 5 (3.31%) Line Management
7 4 (2.65%) Analytics
7 4 (2.65%) ITSM
7 4 (2.65%) Presales
8 3 (1.99%) Practice Management
8 3 (1.99%) Workflow
Programming Languages
1 23 (15.23%) SQL
2 18 (11.92%) PowerShell
3 11 (7.28%) Perl
4 7 (4.64%) Java
5 5 (3.31%) Shell Script
6 4 (2.65%) C
7 3 (1.99%) Bash Shell
7 3 (1.99%) C#
8 2 (1.32%) T-SQL
9 1 (0.66%) VB.NET
Qualifications
1 18 (11.92%) Degree
1 18 (11.92%) Microsoft Certification
2 12 (7.95%) MCSA
3 11 (7.28%) MCP
3 11 (7.28%) MCSE
4 10 (6.62%) MCITP
5 7 (4.64%) CCNA
5 7 (4.64%) Cisco Certification
6 4 (2.65%) MCTS
6 4 (2.65%) PMI Certification
7 3 (1.99%) CCENT
7 3 (1.99%) MCDST
7 3 (1.99%) VMware Certified Professional (VCP)
8 2 (1.32%) MOS
8 2 (1.32%) Server+ Certification
9 1 (0.66%) CAPM
9 1 (0.66%) PMP
9 1 (0.66%) RHCSA
Quality Assurance & Compliance
1 4 (2.65%) SLA
System Software
1 70 (46.36%) Active Directory
2 21 (13.91%) VMware Infrastructure
3 9 (5.96%) Hyper-V
4 6 (3.97%) VMware ESX
4 6 (3.97%) VMware Workstation
5 3 (1.99%) VMware ESXi
5 3 (1.99%) XenApp
6 2 (1.32%) vSphere
6 2 (1.32%) XenDesktop
7 1 (0.66%) Terminal Services
7 1 (0.66%) VMware Server
Systems Management
1 7 (4.64%) SCCM
2 5 (3.31%) ITRS Geneos
3 3 (1.99%) OpenView
3 3 (1.99%) WSUS
3 3 (1.99%) Zenoss
4 2 (1.32%) Backup Exec
4 2 (1.32%) McAfee ePO
4 2 (1.32%) SCOM
5 1 (0.66%) Casper Suite
5 1 (0.66%) Cisco CUCM
5 1 (0.66%) SCSM
5 1 (0.66%) Systems Management Server (SMS)
Vendors
1 77 (50.99%) Microsoft
2 27 (17.88%) VMware
3 21 (13.91%) Cisco
4 20 (13.25%) Citrix
5 10 (6.62%) Oracle
6 6 (3.97%) Apple
6 6 (3.97%) Google
6 6 (3.97%) IBM
7 5 (3.31%) Bloomberg
7 5 (3.31%) HP
7 5 (3.31%) Murex
7 5 (3.31%) Red Hat
7 5 (3.31%) Salesforce.com
7 5 (3.31%) Sun
7 5 (3.31%) Sybase
8 4 (2.65%) Meraki
8 4 (2.65%) Reuters
8 4 (2.65%) Symantec
9 3 (1.99%) iManage
9 3 (1.99%) WatchGuard
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: Yesterday
City, London
Langley James
Salary: £33000.00 - £35000.00 per annum + Benefits
Posted: 2 days ago
City, London
Marcus Donald People
Salary: £27000 - £32000 per annum
Posted: 5 days ago
City, London
RecruitmentRevolution.com Limited
Salary: From £30,000 to £45,000 per annum + Benefits
Posted: 6 days ago
City of London
Opal Tree Solutions
Salary: £25000 - £35000 per annum + Bonus/Discounts/Gym/LA
Posted: 7 days ago
City of London
Huxley
Salary: £30000 - £35000 per annum + Benefits + Bonus
Posted: 8 days ago
City of London
Hays London City Cheapside
Salary: £40000.00 - £50000.00 per annum
Posted: 26 days ago