The table below looks at the statistics for the IT Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Support
Rank 207 206 197
Rank change year-on-year
-1 -9
Permanent jobs requiring an IT Support 65 112 159
As % of all permanent IT jobs located in the City of London 0.92% 1.07% 1.27%
As % of the Job Titles category 0.97% 1.12% 1.34%
Number of salaries quoted 58 104 149
Average salary £29,000 £30,750 £29,000
Average salary % change year-on-year
-5.69% +6.03%
90% offered a salary of more than £21,500 £22,940 £22,500
10% offered a salary of more than £39,300 £55,000 £42,500
UK excluding London average salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6735 9981 11864
As % of all permanent IT jobs located in the City of London 95.75% 95.12% 94.70%
Number of salaries quoted 6070 8459 9993
Average salary £57,500 £55,000 £52,500
Average salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £34,000 £32,500 £32,000
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 30 April 2016.

IT Support Salary Histogram in the City of London

IT Support
Top 30 Related IT Skills in the City of London

For the 6 months to 30 April 2016, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 95 (77.87%) Windows
2 70 (57.38%) Active Directory
3 54 (44.26%) Microsoft
4 51 (41.80%) Windows 7
5 45 (36.89%) MS Excel
6 44 (36.07%) MS Office
7 39 (31.97%) Windows Server
8 37 (30.33%) MS Exchange
8 37 (30.33%) Windows Server 2008
9 28 (22.95%) Finance
9 28 (22.95%) VMware
10 26 (21.31%) Windows Server 2012
11 25 (20.49%) Office 365
12 21 (17.21%) VMware Infrastructure
12 21 (17.21%) ITIL
13 20 (16.39%) DNS
14 18 (14.75%) DHCP
15 17 (13.93%) Exchange Server 2010
16 16 (13.11%) Cisco
16 16 (13.11%) Citrix
16 16 (13.11%) SQL Server
16 16 (13.11%) Degree
16 16 (13.11%) Banking
17 15 (12.30%) TCP/IP
18 14 (11.48%) VPN
18 14 (11.48%) Analytical Skills
19 12 (9.84%) Linux
19 12 (9.84%) Firewall
20 11 (9.02%) Microsoft Certification
20 11 (9.02%) Disaster Recovery

IT Support
Top Related IT Skills in the City of London by Category

For the 6 months to 30 April 2016, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (30.33%) MS Exchange
2 17 (13.93%) Exchange Server 2010
3 9 (7.38%) Exchange Server 2013
4 8 (6.56%) Exchange Server 2007
4 8 (6.56%) IIS
4 8 (6.56%) SharePoint
5 5 (4.10%) Skype for Business
6 3 (2.46%) SharePoint 2010
7 2 (1.64%) Apache
7 2 (1.64%) Blackberry Enterprise Server
7 2 (1.64%) JBoss
7 2 (1.64%) Tomcat
7 2 (1.64%) WebSphere
8 1 (0.82%) IBM Notes
8 1 (0.82%) SharePoint 2013
Applications
1 45 (36.89%) MS Excel
2 44 (36.07%) MS Office
3 2 (1.64%) Adobe Creative Suite
3 2 (1.64%) AutoCAD
3 2 (1.64%) MS PowerPoint
4 1 (0.82%) Spreadsheet
Business Applications
1 7 (5.74%) Dynamics CRM
2 1 (0.82%) FLEXCUBE
2 1 (0.82%) SAP Business One
Cloud Services
1 25 (20.49%) Office 365
2 8 (6.56%) Microsoft Azure
3 5 (4.10%) Mimecast
4 3 (2.46%) Dropbox
4 3 (2.46%) Google Apps
5 2 (1.64%) IaaS
6 1 (0.82%) Cloud Computing
Communications & Networking
1 20 (16.39%) DNS
2 18 (14.75%) DHCP
3 15 (12.30%) TCP/IP
4 14 (11.48%) VPN
5 12 (9.84%) Firewall
6 10 (8.20%) VoIP
7 9 (7.38%) LAN
8 8 (6.56%) WAN
9 6 (4.92%) FTP
10 4 (3.28%) Internet
10 4 (3.28%) Wireless
11 3 (2.46%) IPv4
12 2 (1.64%) Cisco IOS
12 2 (1.64%) SAN
12 2 (1.64%) Skype
13 1 (0.82%) Cisco ASA
13 1 (0.82%) HTTP
13 1 (0.82%) HTTPS
13 1 (0.82%) IP Telephony
13 1 (0.82%) Structured Cabling
Database & Business Intelligence
1 16 (13.11%) SQL Server
2 3 (2.46%) MySQL
2 3 (2.46%) Relational Database
2 3 (2.46%) SQL Server 2008
2 3 (2.46%) SQL Server 2012
3 2 (1.64%) SQL Server Integration Services
3 2 (1.64%) SQL Server Reporting Services
4 1 (0.82%) MS Access
4 1 (0.82%) Oracle Database
4 1 (0.82%) Oracle Database 11g
General
1 28 (22.95%) Finance
2 16 (13.11%) Banking
3 9 (7.38%) Law
3 9 (7.38%) Legal
4 6 (4.92%) Advertising
4 6 (4.92%) Marketing
5 4 (3.28%) Retail
6 3 (2.46%) Front Office
6 3 (2.46%) Telecoms
7 2 (1.64%) Publishing
7 2 (1.64%) Retail Banking
8 1 (0.82%) Back Office
8 1 (0.82%) French Language
8 1 (0.82%) Games
8 1 (0.82%) Investment Banking
Libraries, Frameworks & Software Standards
1 5 (4.10%) Web Services
2 4 (3.28%) Software Packaging
3 3 (2.46%) Django
4 2 (1.64%) .NET
4 2 (1.64%) CSS
4 2 (1.64%) HTML
4 2 (1.64%) IBM Integration Bus
5 1 (0.82%) FIX Protocol
5 1 (0.82%) SAML
5 1 (0.82%) WebSphere MQ
Miscellaneous
1 14 (11.48%) Analytical Skills
2 8 (6.56%) Blackberry
2 8 (6.56%) iPhone
3 6 (4.92%) Hedge funds
4 4 (3.28%) Computer Science
4 4 (3.28%) Private Cloud
5 3 (2.46%) Device Driver
5 3 (2.46%) Graphic Design
5 3 (2.46%) Mathematics
5 3 (2.46%) PMI
5 3 (2.46%) SWIFT
5 3 (2.46%) Visualisation
6 2 (1.64%) Contract for Difference
6 2 (1.64%) Management Information System
6 2 (1.64%) Video Conferencing
7 1 (0.82%) AS400
7 1 (0.82%) Handset
7 1 (0.82%) iSeries
7 1 (0.82%) Replication
7 1 (0.82%) Smartphone
Operating Systems
1 95 (77.87%) Windows
2 51 (41.80%) Windows 7
3 39 (31.97%) Windows Server
4 37 (30.33%) Windows Server 2008
5 26 (21.31%) Windows Server 2012
6 12 (9.84%) Linux
7 8 (6.56%) Windows Server 2003
8 7 (5.74%) Windows XP
9 6 (4.92%) Windows 8
10 5 (4.10%) Mac OS X
11 4 (3.28%) Windows 10
12 3 (2.46%) Android
12 3 (2.46%) Ubuntu
12 3 (2.46%) Unix
13 2 (1.64%) Apple iOS
13 2 (1.64%) Red Hat Enterprise Linux
14 1 (0.82%) Windows Vista
Processes & Methodologies
1 21 (17.21%) ITIL
2 11 (9.02%) Disaster Recovery
3 8 (6.56%) Data Analysis
4 7 (5.74%) CRM
5 6 (4.92%) Project Management
6 5 (4.10%) Migration
6 5 (4.10%) Service Management
7 4 (3.28%) ERP
7 4 (3.28%) IT Audit
7 4 (3.28%) ITSM
7 4 (3.28%) Mentoring
7 4 (3.28%) Practice Management
7 4 (3.28%) Service Delivery
8 3 (2.46%) Business Analysis
8 3 (2.46%) Logistics
8 3 (2.46%) Network Monitoring
8 3 (2.46%) Presales
8 3 (2.46%) Risk Management
8 3 (2.46%) Workflow
9 2 (1.64%) Information Security
Programming Languages
1 11 (9.02%) PowerShell
2 10 (8.20%) SQL
3 6 (4.92%) C
4 4 (3.28%) Perl
5 3 (2.46%) Bash Shell
5 3 (2.46%) C#
5 3 (2.46%) JavaScript
5 3 (2.46%) Python
6 2 (1.64%) T-SQL
7 1 (0.82%) Java
7 1 (0.82%) Shell Script
Qualifications
1 16 (13.11%) Degree
2 11 (9.02%) Microsoft Certification
3 5 (4.10%) MCITP
3 5 (4.10%) Server+ Certification
4 4 (3.28%) MCSA
4 4 (3.28%) MCSE
4 4 (3.28%) PMI Certification
5 3 (2.46%) CCNA
5 3 (2.46%) Cisco Certification
5 3 (2.46%) MCP
6 2 (1.64%) MOS
7 1 (0.82%) CAPM
7 1 (0.82%) ITIL Certification
7 1 (0.82%) MCTS
7 1 (0.82%) PMP
Quality Assurance & Compliance
1 4 (3.28%) SLA
System Software
1 70 (57.38%) Active Directory
2 21 (17.21%) VMware Infrastructure
3 7 (5.74%) Hyper-V
4 5 (4.10%) VMware ESX
5 4 (3.28%) VMware Workstation
6 3 (2.46%) VMware ESXi
6 3 (2.46%) vSphere
7 2 (1.64%) Terminal Services
7 2 (1.64%) XenApp
8 1 (0.82%) XenDesktop
8 1 (0.82%) XenServer
Systems Management
1 6 (4.92%) SCCM
2 3 (2.46%) OpenView
2 3 (2.46%) WSUS
2 3 (2.46%) Zenoss
3 2 (1.64%) Casper Suite
3 2 (1.64%) SCOM
3 2 (1.64%) Systems Management Server (SMS)
4 1 (0.82%) Backup Exec
4 1 (0.82%) McAfee ePO
Vendors
1 54 (44.26%) Microsoft
2 28 (22.95%) VMware
3 16 (13.11%) Cisco
3 16 (13.11%) Citrix
4 8 (6.56%) Apple
5 6 (4.92%) Sage
6 5 (4.10%) SonicWALL
6 5 (4.10%) WatchGuard
7 4 (3.28%) Google
7 4 (3.28%) Meraki
7 4 (3.28%) Oracle
7 4 (3.28%) Salesforce.com
7 4 (3.28%) SAP
8 3 (2.46%) HP
9 2 (1.64%) Adobe
9 2 (1.64%) IBM
9 2 (1.64%) Intel Security
9 2 (1.64%) Mitel
9 2 (1.64%) Red Hat
9 2 (1.64%) SolarWinds
City, London
Dunsdon Rose
Salary: From £30,000 to £40,000 per annum Bonus + Benefits Package
Posted: Yesterday
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: Yesterday
City, London
Franklin Fitch Limited
Salary: From £50,000 to £60,000 per annum
Posted: 3 days ago
City, London
Mortimer Spinks
Salary: £25000 - £30000 per annum
Posted: 4 days ago
City, London
Premier IT
Salary: £46000 - £50000 per annum + Benefits
Posted: 4 days ago
City, London
Franklin Fitch Limited
Salary: From £27,000 to £39,000 per annum
Posted: 5 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum + pension, h/care, childcare
Posted: 9 days ago