The statistics below represent IT jobs advertised across the City of London region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
IT Support
London / City of London
Rank 148 202 160
Rank change year-on-year
+54 -42
Permanent jobs requiring an IT Support 80 56 154
As % of all permanent IT jobs located in the City of London 1.59% 0.88% 1.54%
As % of the Job Titles category 1.64% 0.92% 1.60%
Number of salaries quoted 73 46 145
Median salary £33,500 £32,500 £30,000
Median salary % change year-on-year
+3.07% +8.33%
90% offered a salary of more than £25,000 £24,250 £23,200
10% offered a salary of more than £62,000 £60,000 £50,500
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4873 6103 9601
As % of all permanent IT jobs located in the City of London 97.05% 95.85% 95.78%
Number of salaries quoted 4440 5460 8400
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year
- +4.54%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £85,000 £77,500 £85,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

IT Support Salary Trend in the City of London

IT Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 17 January 2017.

IT Support Salary Histogram in the City of London

IT Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 17 January 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring IT Support in the job title.

1 113 (76.35%) Windows
2 77 (52.03%) Microsoft
3 70 (47.30%) Active Directory
4 67 (45.27%) MS Office
5 44 (29.73%) ITIL
5 44 (29.73%) Finance
5 44 (29.73%) Windows Server
6 43 (29.05%) Windows 7
7 41 (27.70%) MS Exchange
8 34 (22.97%) MS Excel
9 33 (22.30%) Citrix
10 32 (21.62%) TCP/IP
10 32 (21.62%) VMware
11 30 (20.27%) Windows 10
12 29 (19.59%) Office 365
12 29 (19.59%) VMware Infrastructure
12 29 (19.59%) Firewall
13 25 (16.89%) DNS
13 25 (16.89%) Cisco
14 23 (15.54%) Apple
15 22 (14.86%) DHCP
15 22 (14.86%) Degree
16 21 (14.19%) SLA
17 20 (13.51%) VPN
17 20 (13.51%) SQL Server
18 19 (12.84%) SQL
18 19 (12.84%) Linux
18 19 (12.84%) Blackberry
19 18 (12.16%) Incident Management
19 18 (12.16%) Service Delivery

IT Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (27.70%) MS Exchange
2 18 (12.16%) Skype for Business
3 13 (8.78%) Exchange Server 2007
4 11 (7.43%) Exchange Server 2013
5 10 (6.76%) SharePoint
6 7 (4.73%) IIS
7 6 (4.05%) Exchange Server 2010
8 4 (2.70%) Apache
8 4 (2.70%) Blackberry Enterprise Server
9 3 (2.03%) Exchange Server 2003
10 2 (1.35%) IBM Notes
11 1 (0.68%) IBM Domino
11 1 (0.68%) SharePoint 2010
11 1 (0.68%) SharePoint Server
Applications
1 67 (45.27%) MS Office
2 34 (22.97%) MS Excel
3 6 (4.05%) Adobe Creative Suite
4 4 (2.70%) MS PowerPoint
5 1 (0.68%) Adobe Captivate
5 1 (0.68%) Spreadsheet
Business Applications
1 4 (2.70%) Dynamics CRM
2 3 (2.03%) BusinessWorks
2 3 (2.03%) TIBCO BusinessEvents
3 1 (0.68%) OpenText MBPM
Cloud Services
1 29 (19.59%) Office 365
2 9 (6.08%) Microsoft Azure
3 5 (3.38%) Adobe Creative Cloud
4 3 (2.03%) Amazon AWS
5 2 (1.35%) G Suite
5 2 (1.35%) Yammer
6 1 (0.68%) Mimecast
6 1 (0.68%) SaaS
Communications & Networking
1 32 (21.62%) TCP/IP
2 29 (19.59%) Firewall
3 25 (16.89%) DNS
4 22 (14.86%) DHCP
5 20 (13.51%) VPN
6 15 (10.14%) VoIP
7 13 (8.78%) LAN
8 12 (8.11%) WAN
9 11 (7.43%) SAN
10 9 (6.08%) ADSL
10 9 (6.08%) Cisco ASA
10 9 (6.08%) DSL
11 8 (5.41%) Internet
12 6 (4.05%) Remote Desktop
13 5 (3.38%) NAS
13 5 (3.38%) Wi-Fi
14 4 (2.70%) Ethernet
14 4 (2.70%) FTP
14 4 (2.70%) IP Telephony
15 3 (2.03%) Cisco IOS
Database & Business Intelligence
1 20 (13.51%) SQL Server
2 8 (5.41%) SQL Server 2008
3 4 (2.70%) SQL Server 2014
4 3 (2.03%) BusinessObjects
4 3 (2.03%) Crystal Reports
4 3 (2.03%) DB2
4 3 (2.03%) MySQL
4 3 (2.03%) Oracle Database
4 3 (2.03%) Oracle Database 12c
5 2 (1.35%) FileMaker
6 1 (0.68%) SQL Server 2005
6 1 (0.68%) SQL Server 2012
6 1 (0.68%) SQL Server Integration Services
6 1 (0.68%) SQL Server Reporting Services
Development Applications
1 4 (2.70%) JIRA
2 2 (1.35%) FrontPage
General
1 44 (29.73%) Finance
2 13 (8.78%) Law
2 13 (8.78%) Legal
3 9 (6.08%) Retail
4 8 (5.41%) Banking
5 6 (4.05%) Marketing
6 4 (2.70%) Back Office
7 3 (2.03%) Financial Institution
7 3 (2.03%) German Language
7 3 (2.03%) Italian Language
7 3 (2.03%) Spanish Language
7 3 (2.03%) Telecoms
8 2 (1.35%) Multimedia
9 1 (0.68%) Advertising
9 1 (0.68%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (4.73%) HTML
2 5 (3.38%) XML
3 3 (2.03%) FpML
3 3 (2.03%) JMS
3 3 (2.03%) LAMP
4 1 (0.68%) .NET
Miscellaneous
1 19 (12.84%) Blackberry
2 16 (10.81%) Analytical Skills
3 13 (8.78%) Computer Science
4 11 (7.43%) Driving Licence
5 9 (6.08%) iPhone
5 9 (6.08%) Video Conferencing
6 7 (4.73%) Management Information System
7 5 (3.38%) Client/Server
8 4 (2.70%) iPad
8 4 (2.70%) Mathematics
8 4 (2.70%) Smartphone
8 4 (2.70%) Virtual Team
9 3 (2.03%) DTCC
9 3 (2.03%) Equities
9 3 (2.03%) Fintech
9 3 (2.03%) Foreign Exchange (FX)
10 2 (1.35%) Public Cloud
10 2 (1.35%) User Experience
11 1 (0.68%) BYOD
11 1 (0.68%) Hedge funds
Operating Systems
1 113 (76.35%) Windows
2 44 (29.73%) Windows Server
3 43 (29.05%) Windows 7
4 30 (20.27%) Windows 10
5 19 (12.84%) Linux
6 17 (11.49%) Mac OS X
7 16 (10.81%) Windows 8
7 16 (10.81%) Windows Server 2012
7 16 (10.81%) Windows XP
8 13 (8.78%) Windows Server 2008
9 12 (8.11%) Android
9 12 (8.11%) Apple iOS
9 12 (8.11%) Windows Server 2003
10 8 (5.41%) Unix
11 3 (2.03%) Ubuntu
12 2 (1.35%) Windows Vista
13 1 (0.68%) Mac OS X Server
13 1 (0.68%) Red Hat Enterprise Linux
13 1 (0.68%) Windows Mobile
13 1 (0.68%) Windows Phone
Processes & Methodologies
1 44 (29.73%) ITIL
2 18 (12.16%) Incident Management
2 18 (12.16%) Service Delivery
3 15 (10.14%) Service Management
4 14 (9.46%) Project Management
5 7 (4.73%) CRM
5 7 (4.73%) Disaster Recovery
6 6 (4.05%) Coaching
6 6 (4.05%) Collateral Management
6 6 (4.05%) ITSM
6 6 (4.05%) Software Deployment
7 5 (3.38%) Migration
7 5 (3.38%) Patch Management
7 5 (3.38%) Workflow
8 4 (2.70%) Asset Management
8 4 (2.70%) Business Intelligence
8 4 (2.70%) DevOps
8 4 (2.70%) Line Management
8 4 (2.70%) Mentoring
8 4 (2.70%) Mobile Device Management
Programming Languages
1 19 (12.84%) SQL
2 6 (4.05%) Perl
3 4 (2.70%) PowerShell
4 3 (2.03%) Java
4 3 (2.03%) PHP
4 3 (2.03%) Python
5 1 (0.68%) Bash Shell
5 1 (0.68%) C
5 1 (0.68%) C#
5 1 (0.68%) Shell Script
5 1 (0.68%) VB
Qualifications
1 22 (14.86%) Degree
2 16 (10.81%) Microsoft Certification
3 11 (7.43%) MCSE
4 10 (6.76%) ITIL Certification
5 9 (6.08%) PhD
6 8 (5.41%) MCSA
7 6 (4.05%) MCITP
7 6 (4.05%) MCP
8 4 (2.70%) CCNA
8 4 (2.70%) Cisco Certification
8 4 (2.70%) DBS Check
8 4 (2.70%) MCTS
8 4 (2.70%) MOS
9 3 (2.03%) AWS Certification
10 2 (1.35%) Security Cleared
11 1 (0.68%) A+ Certification
11 1 (0.68%) HND
11 1 (0.68%) SC Cleared
Quality Assurance & Compliance
1 21 (14.19%) SLA
2 4 (2.70%) QA
3 3 (2.03%) Dodd-Frank
4 1 (0.68%) ISO/IEC 27001
4 1 (0.68%) Sarbanes-Oxley
System Software
1 70 (47.30%) Active Directory
2 29 (19.59%) VMware Infrastructure
3 9 (6.08%) Hyper-V
3 9 (6.08%) XenServer
4 4 (2.70%) Microsoft App-V
5 3 (2.03%) vSphere
5 3 (2.03%) XenApp
6 1 (0.68%) Microsoft Virtual Server
6 1 (0.68%) Terminal Services
6 1 (0.68%) Virtual Machines
6 1 (0.68%) Virtual Servers
6 1 (0.68%) VMware ESXi
Systems Management
1 15 (10.14%) Backup Exec
2 10 (6.76%) SCCM
3 9 (6.08%) XenMobile
4 6 (4.05%) Casper Suite
4 6 (4.05%) SCOM
5 5 (3.38%) NetBackup
6 4 (2.70%) WSUS
7 3 (2.03%) CA Spectrum
7 3 (2.03%) Nagios
7 3 (2.03%) Norton AntiVirus
8 1 (0.68%) Failover Clustering
8 1 (0.68%) Microsoft Clustering
Vendors
1 77 (52.03%) Microsoft
2 33 (22.30%) Citrix
3 32 (21.62%) VMware
4 25 (16.89%) Cisco
5 23 (15.54%) Apple
6 11 (7.43%) Adobe
6 11 (7.43%) HP
7 10 (6.76%) Oracle
8 9 (6.08%) EMC
8 9 (6.08%) IronPort
8 9 (6.08%) Palo Alto
8 9 (6.08%) Polycom
8 9 (6.08%) Veeam
9 5 (3.38%) iManage
10 4 (2.70%) Bloomberg
10 4 (2.70%) BT
10 4 (2.70%) Google
10 4 (2.70%) Red Hat
10 4 (2.70%) Reuters
10 4 (2.70%) Symantec
City, London
Involved Solutions Ltd
Salary: £28000.00 - £30000 per annum + Benefits
Posted: 9 hours ago
City, London
Searchability
Posted: 6 hours ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 4 days ago
City, London
Experis Ltd
Salary: £20000 - £25000 per annum
Posted: 4 days ago
City, London
Syngco Ltd
Salary: £20,000 per annum + benefits based on experience
Posted: 5 days ago