The first table below looks at the demand for the IT Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
IT Support
Rank 270 290 262
Rank change year-on-year
+20 -28
Permanent jobs requiring an IT Support 52 39 74
As % of all permanent IT jobs located in the City of London 0.427% 0.301% 0.468%
As % of the Job Titles category 0.459% 0.322% 0.502%
Number of salaries quoted 44 37 72
Average salary £27,500 £35,000 £27,500
Average salary % change year-on-year
-21.42% +27.27%
90% offered a salary of more than £22,650 £23,800 £22,000
10% offered a salary of more than £44,700 £70,000 £37,950
UK excluding London average salary £23,980 £24,000 £24,500
% change year-on-year
-0.08% -2.04%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
11322 12124 14752
As % of all permanent IT jobs located in the City of London 92.95% 93.56% 93.22%
Number of salaries quoted 9776 11069 13276
Average salary £52,500 £53,000 £55,000
Average salary % change year-on-year
-0.94% -3.63%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £85,000 £80,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
IT Support
London

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the City of London region as a proportion of the total demand within the Job Titles category.

City of London IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the City of London region.

City of London IT Support Salary Trend

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support across the City of London region over the 3 months to 20 June 2013.

City of London IT Support Salary Histogram

IT Support
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 73 (70.19%) Windows
2 52 (50.00%) Active Directory
3 44 (42.31%) Microsoft
4 42 (40.38%) Finance
5 30 (28.85%) Windows 7
6 29 (27.88%) Windows Server 2008
7 28 (26.92%) MS Excel
8 27 (25.96%) MS Office
8 27 (25.96%) Cisco
8 27 (25.96%) Microsoft Certification
9 25 (24.04%) Windows XP
10 22 (21.15%) MS Exchange
10 22 (21.15%) Blackberry
11 21 (20.19%) Degree
12 20 (19.23%) VMware
13 19 (18.27%) MCSE
13 19 (18.27%) Citrix
14 18 (17.31%) Windows Server 2003
15 17 (16.35%) ITIL
15 17 (16.35%) Banking
15 17 (16.35%) Exchange Server 2010
16 16 (15.38%) DNS
17 15 (14.42%) VMware Infrastructure
18 14 (13.46%) DHCP
19 13 (12.50%) Blackberry Enterprise Server
19 13 (12.50%) Service Delivery
19 13 (12.50%) Exchange Server 2007
20 11 (10.58%) TCP/IP
20 11 (10.58%) Cisco Certification
20 11 (10.58%) MCSA

IT Support
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the City of London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (0.962%) Web Services
1 1 (0.962%) .NET
1 1 (0.962%) HTML
1 1 (0.962%) EDI
Application Platforms
1 22 (21.15%) MS Exchange
2 17 (16.35%) Exchange Server 2010
3 13 (12.50%) Blackberry Enterprise Server
3 13 (12.50%) Exchange Server 2007
4 4 (3.846%) Exchange Server 2003
5 3 (2.885%) SharePoint
6 2 (1.923%) IBM Notes
6 2 (1.923%) WordPress
7 1 (0.962%) Exchange Server 2000
7 1 (0.962%) IIS
Applications
1 28 (26.92%) MS Excel
2 27 (25.96%) MS Office
3 6 (5.769%) MS PowerPoint
4 2 (1.923%) Adobe Illustrator
4 2 (1.923%) MS Visio
4 2 (1.923%) Acrobat
5 1 (0.962%) MicroStation
5 1 (0.962%) MS Project
5 1 (0.962%) AutoCAD
Business Applications
1 1 (0.962%) Remedy ITSM
1 1 (0.962%) Bond Adapt
Communications & Networking
1 16 (15.38%) DNS
2 14 (13.46%) DHCP
3 11 (10.58%) TCP/IP
3 11 (10.58%) LAN
4 9 (8.654%) VPN
5 8 (7.692%) WAN
5 8 (7.692%) SAN
6 6 (5.769%) Firewall
7 5 (4.808%) Wireless
8 4 (3.846%) Internet
8 4 (3.846%) VoIP
9 3 (2.885%) IP Telephony
9 3 (2.885%) VLAN
10 2 (1.923%) LDAP
10 2 (1.923%) NAS
11 1 (0.962%) Unified Communications
11 1 (0.962%) Network Security
11 1 (0.962%) SSL
11 1 (0.962%) Wi-Fi
11 1 (0.962%) IPsec
Database & Business Intelligence
1 7 (6.731%) SQL Server
2 3 (2.885%) DB2
3 1 (0.962%) Crystal Reports
3 1 (0.962%) Sybase IQ
General
1 42 (40.38%) Finance
2 17 (16.35%) Banking
3 8 (7.692%) Law
4 6 (5.769%) Legal
4 6 (5.769%) Investment Banking
5 5 (4.808%) Front Office
6 3 (2.885%) Marketing
7 2 (1.923%) Telecoms
7 2 (1.923%) Retail
8 1 (0.962%) Retail Banking
8 1 (0.962%) International Banking
8 1 (0.962%) Advertising
Miscellaneous
1 22 (21.15%) Blackberry
2 5 (4.808%) iPhone
2 5 (4.808%) Computer Science
3 4 (3.846%) Market Risk
4 3 (2.885%) Video Conferencing
4 3 (2.885%) Grid Computing
4 3 (2.885%) Clustering
4 3 (2.885%) Management Information System
5 2 (1.923%) Thin Client
5 2 (1.923%) Fat Client
5 2 (1.923%) PKI
5 2 (1.923%) Hedge funds
6 1 (0.962%) Credit Risk
6 1 (0.962%) Wiki
6 1 (0.962%) Client/Server
6 1 (0.962%) E-Learning
6 1 (0.962%) Handset
6 1 (0.962%) Replication
Operating Systems
1 73 (70.19%) Windows
2 30 (28.85%) Windows 7
3 29 (27.88%) Windows Server 2008
4 25 (24.04%) Windows XP
5 18 (17.31%) Windows Server 2003
6 8 (7.692%) Linux
7 6 (5.769%) Windows 2000 Server
8 4 (3.846%) Windows Vista
9 3 (2.885%) Solaris
9 3 (2.885%) Mac OS X
10 2 (1.923%) Windows Mobile
10 2 (1.923%) Android
10 2 (1.923%) Windows Server 2012
11 1 (0.962%) Mac OS
11 1 (0.962%) UNIX
Processes & Methodologies
1 17 (16.35%) ITIL
2 13 (12.50%) Service Delivery
3 6 (5.769%) Disaster Recovery
3 6 (5.769%) Time Management
4 4 (3.846%) BCP
4 4 (3.846%) Change Management
4 4 (3.846%) Information Security
4 4 (3.846%) PRINCE2
4 4 (3.846%) Asset Management
4 4 (3.846%) Document Management
5 3 (2.885%) Stress Testing
5 3 (2.885%) Service Management
6 2 (1.923%) Project Management
6 2 (1.923%) ITSM
6 2 (1.923%) Electronic Trading
6 2 (1.923%) Technical Architecture
6 2 (1.923%) Investment Management
6 2 (1.923%) Continuous Improvement
7 1 (0.962%) Change Control
7 1 (0.962%) Incident Management
Programming Languages
1 5 (4.808%) SQL
2 4 (3.846%) C
3 3 (2.885%) C++
3 3 (2.885%) Java
3 3 (2.885%) Perl
4 1 (0.962%) C#
Qualifications
1 27 (25.96%) Microsoft Certification
2 21 (20.19%) Degree
3 19 (18.27%) MCSE
4 11 (10.58%) Cisco Certification
4 11 (10.58%) MCSA
5 10 (9.615%) CCNA
6 8 (7.692%) MCITP
7 4 (3.846%) A+ Certification
7 4 (3.846%) ITIL Certification
8 3 (2.885%) ACSP
8 3 (2.885%) JNCIA
8 3 (2.885%) MCDST
8 3 (2.885%) CCA
8 3 (2.885%) Citrix Certification
9 2 (1.923%) MCP
9 2 (1.923%) VMware Certified Professional (VCP)
10 1 (0.962%) SC Cleared
10 1 (0.962%) Security Cleared
10 1 (0.962%) PRINCE2 Certification
10 1 (0.962%) CCNP
Quality Assurance & Compliance
1 5 (4.808%) SLA
2 1 (0.962%) COBIT
System Software
1 52 (50.00%) Active Directory
2 15 (14.42%) VMware Infrastructure
3 4 (3.846%) XenApp
4 3 (2.885%) Hyper-V
5 2 (1.923%) VMware ESX
5 2 (1.923%) VMware Server
5 2 (1.923%) vSphere
Systems Management
1 8 (7.692%) McAfee ePO
2 7 (6.731%) WSUS
3 6 (5.769%) Tivoli
3 6 (5.769%) Tivoli Storage Manager
4 3 (2.885%) Backup Exec
4 3 (2.885%) Norton AntiVirus
5 1 (0.962%) DameWare
Vendors
1 44 (42.31%) Microsoft
2 27 (25.96%) Cisco
3 20 (19.23%) VMware
4 19 (18.27%) Citrix
5 9 (8.654%) McAfee
6 8 (7.692%) Bloomberg
7 6 (5.769%) NetApp
7 6 (5.769%) Apple
8 5 (4.808%) Reuters
9 4 (3.846%) Symantec
9 4 (3.846%) Sybase
10 3 (2.885%) Avaya
10 3 (2.885%) Juniper
10 3 (2.885%) Adobe
10 3 (2.885%) HP
11 2 (1.923%) Remedy
11 2 (1.923%) SAP
11 2 (1.923%) Sun
11 2 (1.923%) Lotus
11 2 (1.923%) LANDesk
City of London
IT Support Analyst and Service Desk experience within either IT or the Energy sector - Experience of 1st and 2nd level technical support to users - Working experience of Windows...
Orgtel
Salary: £18000 - £23000 per annum + benefits
Posted: 11 June 2013
City, London
Work on cases remotely via phone, email and Internet... * Excellent communication and interpersonal skills * Experience supporting Microsoft software (Office, Exchange, Active Directory, Server etc) * Formal IT qualification, ideally...
IT Lab
Salary: From £18,000 to £22,000 per annum £18-22k + bens, pension, gym, life i
Posted: 12 June 2013
City, London
The creation and deletion of user access rights in Megara in conjunction with ISTD, SACG Active Directory (AD) Group... * Monitor the SLA with Vermeg... SWIFT upgrades. * Providing support...
Advantage Resourcing
Salary: £35 - £40 per annum
Posted: 14 June 2013