The table below looks at the statistics for Problem Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Problem Management
Rank 129 100 121
Rank change year-on-year
-29 +21
Contract jobs citing Problem Management 20 27 25
As % of all contract IT jobs located in the East of England 0.66% 1.11% 0.82%
As % of the Processes & Methodologies category 0.85% 1.56% 1.18%
Number of daily rates quoted 7 15 10
Average daily rate
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£320 £350 £260
Average daily rate % change year-on-year
-8.57% +34.61%
90% offered a daily rate of more than £260 £265 £150
10% offered a daily rate of more than £450 £400 £340
UK excluding London average daily rate £330 £325 £300
% change year-on-year
+1.53% +8.33%
Number of hourly rates quoted 3 3 0
Average hourly rate £23.50 £16.00 -
Average hourly rate % change year-on-year
+46.87% -
UK excluding London average hourly rate £18.90 £22.50 £19.50
% change year-on-year
-16.00% +15.38%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2343 1729 2122
As % of all contract IT jobs located in the East of England 77.35% 71.36% 69.37%
Number of daily rates quoted 1504 907 1120
Average daily rate £400 £363 £400
Average daily rate % change year-on-year
+10.34% -9.37%
90% offered a daily rate of more than £260 £237 £235
10% offered a daily rate of more than £550 £500 £495
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 126 140 186
Average hourly rate £24.00 £36.00 £25.00
Average hourly rate % change year-on-year
-33.33% +44.00%
90% offered a hourly rate of more than £12.00 £13.00 £13.50
10% offered a hourly rate of more than £47.50 £46.00 £40.00
UK excluding London average hourly rate £25.00 £28.50 £27.50
% change year-on-year
-12.28% +3.63%

Problem Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the East of England

Problem Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the East of England region.

Problem Management Daily Rate Trend in the East of England

Problem Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the East of England region over the 3 months to 22 October 2014.

Problem Management Daily Rate Histogram in the East of England

Problem Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the East of England region.

Problem Management Hourly Rate Trend in the East of England

Problem Management
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the East of England region over the 3 months to 22 October 2014.

Problem Management Hourly Rate Histogram in the East of England

Problem Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the East of England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norfolk - 6 - -
Essex -14 4 - -
Cambridgeshire -17 4 £310 -17.33% 2
Bedfordshire -19 3 £450 +28.57%
Hertfordshire -22 3 £320 +42.22% 2
Problem Management
England

Problem Management
Top 30 Related IT Skills in the East of England

For the 6 months to 22 October 2014, IT contractor jobs across the East of England region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 36 (63.16%) ITIL
2 20 (35.09%) Incident Management
3 17 (29.82%) Change Management
3 17 (29.82%) Citrix
4 16 (28.07%) Configuration Management
5 15 (26.32%) HP
5 15 (26.32%) ITIL V3
6 14 (24.56%) Windows
6 14 (24.56%) Service Delivery
7 12 (21.05%) Active Directory
7 12 (21.05%) Security Cleared
8 11 (19.30%) Root Cause Analysis
9 10 (17.54%) CMDB
9 10 (17.54%) Microsoft
9 10 (17.54%) Oracle
10 9 (15.79%) CRM
10 9 (15.79%) SLA
10 9 (15.79%) Knowledge Management
11 8 (14.04%) Service Management
11 8 (14.04%) ITSM
11 8 (14.04%) NetApp
11 8 (14.04%) E-Commerce
11 8 (14.04%) MS Exchange
11 8 (14.04%) IIS
11 8 (14.04%) Windows Server 2008
11 8 (14.04%) SC Cleared
12 7 (12.28%) Exchange Server 2013
12 7 (12.28%) Exchange Server 2010
12 7 (12.28%) XenApp
12 7 (12.28%) IBM Notes

Problem Management
Top Related IT Skills in the East of England by Category

For the 6 months to 22 October 2014, IT contractor jobs across the East of England region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.04%) MS Exchange
1 8 (14.04%) IIS
2 7 (12.28%) Exchange Server 2013
2 7 (12.28%) Exchange Server 2010
2 7 (12.28%) IBM Notes
2 7 (12.28%) Apache
3 3 (5.26%) Lotus Domino
3 3 (5.26%) WebLogic
4 2 (3.51%) WebSphere
5 1 (1.75%) Exchange Server 2007
5 1 (1.75%) MS Project Server
5 1 (1.75%) JBoss
Applications
1 4 (7.02%) MS Excel
2 3 (5.26%) MS Office
3 1 (1.75%) MS Project
Business Applications
1 4 (7.02%) assyst
Communications & Networking
1 4 (7.02%) LDAP
2 3 (5.26%) Internet
3 2 (3.51%) VoIP
3 2 (3.51%) DHCP
3 2 (3.51%) TCP/IP
3 2 (3.51%) DNS
4 1 (1.75%) VLAN
4 1 (1.75%) Firewall
4 1 (1.75%) SAN
4 1 (1.75%) VPN
Database & Business Intelligence
1 6 (10.53%) Oracle Database
2 5 (8.77%) SQL Server
Development Applications
1 1 (1.75%) MSI
General
1 6 (10.53%) Finance
2 5 (8.77%) Law
3 4 (7.02%) Telecoms
3 4 (7.02%) Publishing
4 1 (1.75%) Banking
4 1 (1.75%) Retail
4 1 (1.75%) Financial Institution
4 1 (1.75%) Legal
Job Titles
1 16 (28.07%) Problem Manager
2 9 (15.79%) Analyst
3 6 (10.53%) DBA
3 6 (10.53%) Service Manager
3 6 (10.53%) Oracle DBA
4 4 (7.02%) Support Analyst
4 4 (7.02%) Service Analyst
4 4 (7.02%) Service Desk Analyst
4 4 (7.02%) Incident Manager
5 3 (5.26%) Delivery Manager
5 3 (5.26%) Services Delivery Manager
5 3 (5.26%) Project Manager
6 2 (3.51%) Applications Support
6 2 (3.51%) Applications Support Analyst
6 2 (3.51%) Environment Manager
7 1 (1.75%) Backup Specialist
7 1 (1.75%) Backup Engineer
7 1 (1.75%) Incident & Problem Manager
7 1 (1.75%) Wintel Engineer
7 1 (1.75%) ITIL Change Manager
Libraries, Frameworks & Software Standards
1 4 (7.02%) Middleware
2 2 (3.51%) .NET
3 1 (1.75%) Application Packaging
Miscellaneous
1 10 (17.54%) CMDB
2 7 (12.28%) Management Information System
3 6 (10.53%) Statistics
4 4 (7.02%) Mainframe
5 3 (5.26%) AS400
6 2 (3.51%) Clustering
6 2 (3.51%) Mathematics
6 2 (3.51%) Analytical Skills
7 1 (1.75%) PKI
7 1 (1.75%) Replication
Operating Systems
1 14 (24.56%) Windows
2 8 (14.04%) Windows Server 2008
3 4 (7.02%) MVS
4 3 (5.26%) UNIX
4 3 (5.26%) Linux
5 2 (3.51%) Solaris
6 1 (1.75%) Red Hat Enterprise Linux
6 1 (1.75%) Windows Server 2003
6 1 (1.75%) Windows XP
Processes & Methodologies
1 36 (63.16%) ITIL
2 20 (35.09%) Incident Management
3 17 (29.82%) Change Management
4 16 (28.07%) Configuration Management
5 15 (26.32%) ITIL V3
6 14 (24.56%) Service Delivery
7 11 (19.30%) Root Cause Analysis
8 9 (15.79%) CRM
8 9 (15.79%) Knowledge Management
9 8 (14.04%) Service Management
9 8 (14.04%) ITSM
9 8 (14.04%) E-Commerce
10 6 (10.53%) Performance Tuning
11 4 (7.02%) Agile Software Development
11 4 (7.02%) Release Management
12 3 (5.26%) Performance Testing
12 3 (5.26%) Unit Testing
12 3 (5.26%) Integration Testing
12 3 (5.26%) System Testing
13 2 (3.51%) PRINCE2
Programming Languages
1 4 (7.02%) SQL
2 3 (5.26%) Java
3 2 (3.51%) C
4 1 (1.75%) PowerShell
4 1 (1.75%) Perl
4 1 (1.75%) VBScript
Qualifications
1 12 (21.05%) Security Cleared
2 8 (14.04%) SC Cleared
3 4 (7.02%) Microsoft Certification
4 2 (3.51%) MCSA
4 2 (3.51%) ITIL Certification
4 2 (3.51%) Degree
5 1 (1.75%) MCTS
5 1 (1.75%) VMware Certified Professional (VCP)
5 1 (1.75%) CCNA
5 1 (1.75%) PRINCE2 Certification
5 1 (1.75%) Cisco Certification
5 1 (1.75%) MCSE
5 1 (1.75%) MCP
Quality Assurance & Compliance
1 9 (15.79%) SLA
2 4 (7.02%) QA
System Software
1 12 (21.05%) Active Directory
2 7 (12.28%) XenApp
3 4 (7.02%) Terminal Services
4 2 (3.51%) NFS
4 2 (3.51%) VMware Infrastructure
5 1 (1.75%) vSphere
5 1 (1.75%) VMFS
5 1 (1.75%) VMware ESXi
5 1 (1.75%) Microsoft App-V
Systems Management
1 5 (8.77%) OpenView
2 3 (5.26%) EMC NetWorker
2 3 (5.26%) HP SIM
3 2 (3.51%) Tivoli
4 1 (1.75%) SCSM
4 1 (1.75%) Puppet
4 1 (1.75%) OpenView Configuration Management
4 1 (1.75%) Nagios
Vendors
1 17 (29.82%) Citrix
2 15 (26.32%) HP
3 10 (17.54%) Microsoft
3 10 (17.54%) Oracle
4 8 (14.04%) NetApp
5 7 (12.28%) Lotus
6 4 (7.02%) EMC
7 3 (5.26%) VMware
8 2 (3.51%) IBM
8 2 (3.51%) Riverbed
9 1 (1.75%) Veeam
9 1 (1.75%) Red Hat
9 1 (1.75%) Symantec
9 1 (1.75%) Remedy
9 1 (1.75%) Cisco