The table below looks at the statistics for Problem Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Problem Management
Rank 101 123 110
Rank change year-on-year
+22 -13
Contract jobs citing Problem Management 29 13 5
As % of all contract IT jobs located in the East of England 1.11% 0.46% 0.22%
As % of the Processes & Methodologies category 1.49% 0.62% 0.31%
Number of daily rates quoted 12 4 4
Average daily rate
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£275 £158 £313
Average daily rate % change year-on-year
+74.60% -49.60%
90% offered a daily rate of more than £104 £130 £178
10% offered a daily rate of more than £398 £203 £553
UK excluding London average daily rate £320 £335 £285
% change year-on-year
-4.47% +17.54%
Number of hourly rates quoted 2 1 0
Average hourly rate £40.00 £12.00 -
Average hourly rate % change year-on-year
+233.33% -
UK excluding London average hourly rate £29.00 £16.17 £15.50
% change year-on-year
+79.39% +4.29%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1941 2103 1600
As % of all contract IT jobs located in the East of England 74.54% 73.76% 68.94%
Number of daily rates quoted 1118 1194 892
Average daily rate £413 £400 £375
Average daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £250 £265 £250
10% offered a daily rate of more than £575 £525 £525
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 150 127 108
Average hourly rate £32.10 £30.50 £32.50
Average hourly rate % change year-on-year
+5.24% -6.15%
90% offered a hourly rate of more than £12.00 £11.50 £14.85
10% offered a hourly rate of more than £42.50 £40.50 £46.00
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

Problem Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the East of England

Problem Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the East of England region.

Problem Management Daily Rate Trend in the East of England

Problem Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the East of England region over the 3 months to 27 March 2015.

Problem Management Daily Rate Histogram in the East of England

Problem Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the East of England region.

Problem Management Hourly Rate Trend in the East of England

Problem Management
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the East of England region over the 3 months to 27 March 2015.

Problem Management Hourly Rate Histogram in the East of England

Problem Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the East of England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +9 11 £104 -
Essex +13 7 £275 +111.53% 1
Bedfordshire 0 7 £300 - 2
Hertfordshire +1 3 £488 +132.14% 4
Norfolk -4 1 - -
Suffolk - - - - 1
Problem Management
England

Problem Management
Top 30 Related IT Skills in the East of England

For the 6 months to 27 March 2015, IT contractor jobs across the East of England region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 35 (72.92%) ITIL
2 19 (39.58%) Change Management
3 17 (35.42%) Incident Management
4 15 (31.25%) SLA
5 13 (27.08%) Service Management
6 11 (22.92%) Microsoft
7 10 (20.83%) Service Delivery
8 9 (18.75%) Active Directory
9 8 (16.67%) Project Management
9 8 (16.67%) Finance
9 8 (16.67%) ISO/IEC 27001
10 7 (14.58%) Stakeholder Management
10 7 (14.58%) Management Information System
10 7 (14.58%) Citrix
10 7 (14.58%) E-Commerce
10 7 (14.58%) Windows
10 7 (14.58%) PowerShell
10 7 (14.58%) ITIL V3
10 7 (14.58%) Coaching
11 6 (12.50%) MS Excel
11 6 (12.50%) UNIX
11 6 (12.50%) TCP/IP
11 6 (12.50%) HP
11 6 (12.50%) Configuration Management
11 6 (12.50%) Knowledge Management
12 5 (10.42%) CMDB
12 5 (10.42%) ITIL Certification
12 5 (10.42%) Middleware
12 5 (10.42%) MS Office
12 5 (10.42%) Data Integration

Problem Management
Top Related IT Skills in the East of England by Category

For the 6 months to 27 March 2015, IT contractor jobs across the East of England region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.25%) MS Exchange
1 3 (6.25%) WebSphere
1 3 (6.25%) Exchange Server 2010
2 1 (2.08%) SAS
2 1 (2.08%) SharePoint
Applications
1 6 (12.50%) MS Excel
2 5 (10.42%) MS Office
Business Applications
1 1 (2.08%) SAP SRM
Cloud Services
1 4 (8.33%) PaaS
2 2 (4.17%) IaaS
Communications & Networking
1 6 (12.50%) TCP/IP
2 4 (8.33%) VPN
3 2 (4.17%) HTTP
4 1 (2.08%) LAN
4 1 (2.08%) WAN
4 1 (2.08%) FTP
4 1 (2.08%) HTTPS
4 1 (2.08%) SSL
Database & Business Intelligence
1 3 (6.25%) Oracle Database 11g
1 3 (6.25%) Oracle Database
2 2 (4.17%) DTS
3 1 (2.08%) SQL Server
3 1 (2.08%) Base SAS
3 1 (2.08%) SAS Enterprise Guide
3 1 (2.08%) SAS Data Integration Studio
General
1 8 (16.67%) Finance
2 4 (8.33%) Telecoms
3 2 (4.17%) Local Government
3 2 (4.17%) Publishing
4 1 (2.08%) Banking
4 1 (2.08%) Retail
4 1 (2.08%) Marketing
Job Titles
1 15 (31.25%) Analyst
2 10 (20.83%) Problem Manager
3 7 (14.58%) Support Analyst
4 5 (10.42%) Administrator
4 5 (10.42%) Security Administrator
4 5 (10.42%) Incident Manager
4 5 (10.42%) Security Manager
5 4 (8.33%) Desktop Engineer
5 4 (8.33%) Senior Analyst
5 4 (8.33%) Service Manager
5 4 (8.33%) Support Engineer
6 3 (6.25%) Applications Support
6 3 (6.25%) 3rd Line Support
6 3 (6.25%) Desktop Support
6 3 (6.25%) Technical Specialist
6 3 (6.25%) 2nd Line Support
6 3 (6.25%) Applications Support Analyst
6 3 (6.25%) Desktop Support Engineer
6 3 (6.25%) Integration Analyst
6 3 (6.25%) Senior Integration Analyst
Libraries, Frameworks & Software Standards
1 5 (10.42%) Middleware
2 3 (6.25%) .NET
3 1 (2.08%) JDBC
3 1 (2.08%) SOAP
3 1 (2.08%) XML
3 1 (2.08%) XSLT
3 1 (2.08%) EDIFACT
3 1 (2.08%) cXML
3 1 (2.08%) SAP XI
3 1 (2.08%) JSON
3 1 (2.08%) SAP PI
Miscellaneous
1 7 (14.58%) Management Information System
2 5 (10.42%) CMDB
2 5 (10.42%) Data Integration
3 3 (6.25%) iPhone
3 3 (6.25%) iPad
4 2 (4.17%) AS400
4 2 (4.17%) iSeries
5 1 (2.08%) Statistics
5 1 (2.08%) Analytical Skills
Operating Systems
1 7 (14.58%) Windows
2 6 (12.50%) UNIX
3 3 (6.25%) Windows Server 2003
3 3 (6.25%) Windows Server 2008
3 3 (6.25%) Windows 7
3 3 (6.25%) Windows 8
3 3 (6.25%) Windows Server 2012
4 2 (4.17%) OS/400
Processes & Methodologies
1 35 (72.92%) ITIL
2 19 (39.58%) Change Management
3 17 (35.42%) Incident Management
4 13 (27.08%) Service Management
5 10 (20.83%) Service Delivery
6 8 (16.67%) Project Management
7 7 (14.58%) E-Commerce
7 7 (14.58%) ITIL V3
7 7 (14.58%) Stakeholder Management
7 7 (14.58%) Coaching
8 6 (12.50%) Knowledge Management
8 6 (12.50%) Configuration Management
9 4 (8.33%) Continuous Improvement
10 3 (6.25%) Root Cause Analysis
10 3 (6.25%) Penetration Testing
10 3 (6.25%) Information Security
10 3 (6.25%) CAD
10 3 (6.25%) Disaster Recovery
10 3 (6.25%) Capacity Planning
11 2 (4.17%) Process Management
Programming Languages
1 7 (14.58%) PowerShell
2 3 (6.25%) SQL
3 1 (2.08%) VBScript
3 1 (2.08%) XQuery
3 1 (2.08%) XPath
3 1 (2.08%) Java
Qualifications
1 5 (10.42%) ITIL Certification
2 4 (8.33%) SC Cleared
2 4 (8.33%) Security Cleared
3 3 (6.25%) VMware Certified Professional (VCP)
3 3 (6.25%) MCP
3 3 (6.25%) MCSE
3 3 (6.25%) CCNA
3 3 (6.25%) Citrix Certification
3 3 (6.25%) CISSP
3 3 (6.25%) Cisco Certification
3 3 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 15 (31.25%) SLA
2 8 (16.67%) ISO/IEC 27001
3 5 (10.42%) PCI DSS
4 1 (2.08%) RosettaNet
System Software
1 9 (18.75%) Active Directory
2 3 (6.25%) Terminal Server
2 3 (6.25%) XenApp
2 3 (6.25%) XenDesktop
3 1 (2.08%) VMware Infrastructure
Systems Management
1 3 (6.25%) SCCM
2 1 (2.08%) SCSM
Vendors
1 11 (22.92%) Microsoft
2 7 (14.58%) Citrix
3 6 (12.50%) HP
4 4 (8.33%) VMware
4 4 (8.33%) Remedy
4 4 (8.33%) Cisco
5 3 (6.25%) Oracle
5 3 (6.25%) Adobe
5 3 (6.25%) Sophos
5 3 (6.25%) Wyse
5 3 (6.25%) Google
5 3 (6.25%) MobileIron
5 3 (6.25%) Mapinfo
6 2 (4.17%) SAP
6 2 (4.17%) IBM
7 1 (2.08%) Juniper
7 1 (2.08%) 3Com