The first table below looks at the demand for the Service Manager role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Services Manager
Rank 107 115 122
Rank change year-on-year
+8 +7
Contract jobs requiring a Service Manager 11 21 8
As % of all contract IT jobs located in the East of England 0.498% 0.695% 0.288%
As % of the Job Titles category 0.530% 0.742% 0.306%
Number of daily rates quoted 8 9 1
Average daily rate £275 £375 £450
Average daily rate % change year-on-year
-26.66% -16.66%
UK excluding London average daily rate £350 £375 £325
% change year-on-year
-6.66% +15.38%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £20.00
UK excluding London average hourly rate £130.00 £15.88 £12.38
% change year-on-year
+718.89% +28.28%
All Job Titles
East of England
Contract IT job ads with a match in the
Job Titles category
2077 2832 2612
As % of all contract IT jobs located in the East of England 93.94% 93.77% 94.06%
Number of daily rates quoted 1064 1329 1164
Average daily rate £338 £338 £350
Average daily rate % change year-on-year
- -3.57%
90% offered a daily rate of more than £200 £188 £185
10% offered a daily rate of more than £468 £460 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 239 323 328
Average hourly rate £26.00 £22.88 £17.50
Average hourly rate % change year-on-year
+13.66% +30.71%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £37.45
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Service Manager Jobs Demand Trend

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the East of England region.

East of England Service Manager Daily Rate Trend

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the East of England region.

East of England Service Manager Hourly Rate Trend

Service Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Suffolk +16 3 £325 -
Essex -4 3 £325 -18.75% 2
Hertfordshire +19 1 - - 2
Bedfordshire - - - - 1
Cambridgeshire - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 11 (55.00%) ITIL
2 8 (40.00%) Service Delivery
3 6 (30.00%) SLA
3 6 (30.00%) Service Management
4 3 (15.00%) Microsoft
4 3 (15.00%) NHS
4 3 (15.00%) Finance
5 2 (10.00%) Windows
5 2 (10.00%) Infrastructure Management
5 2 (10.00%) Telecoms
6 1 (5.000%) Supplier Management
6 1 (5.000%) Business Development
6 1 (5.000%) Retail
6 1 (5.000%) AIX
6 1 (5.000%) MS Excel
6 1 (5.000%) Windows XP
6 1 (5.000%) WAN
6 1 (5.000%) HTTP
6 1 (5.000%) PRINCE2
6 1 (5.000%) SQL
6 1 (5.000%) MS Office
6 1 (5.000%) Quality Management
6 1 (5.000%) Blackberry
6 1 (5.000%) Project Management
6 1 (5.000%) Active Directory
6 1 (5.000%) Problem Management
6 1 (5.000%) Time Management
6 1 (5.000%) Performance Management
6 1 (5.000%) iPhone
6 1 (5.000%) Windows Server 2008

Service Manager
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (5.000%) MS Excel
1 1 (5.000%) MS Office
Communications & Networking
1 1 (5.000%) WAN
1 1 (5.000%) HTTP
General
1 3 (15.00%) Finance
2 2 (10.00%) Telecoms
3 1 (5.000%) Retail
Miscellaneous
1 3 (15.00%) NHS
2 1 (5.000%) Blackberry
2 1 (5.000%) iPhone
2 1 (5.000%) SaaS
2 1 (5.000%) PACS
Operating Systems
1 2 (10.00%) Windows
2 1 (5.000%) AIX
2 1 (5.000%) Windows XP
2 1 (5.000%) Windows Server 2008
Processes & Methodologies
1 11 (55.00%) ITIL
2 8 (40.00%) Service Delivery
3 6 (30.00%) Service Management
4 2 (10.00%) Infrastructure Management
5 1 (5.000%) Supplier Management
5 1 (5.000%) Business Development
5 1 (5.000%) PRINCE2
5 1 (5.000%) Quality Management
5 1 (5.000%) Project Management
5 1 (5.000%) Problem Management
5 1 (5.000%) Time Management
5 1 (5.000%) Performance Management
5 1 (5.000%) Change Control
5 1 (5.000%) Migration
5 1 (5.000%) Stakeholder Management
5 1 (5.000%) Change Management
5 1 (5.000%) GAP Analysis
Programming Languages
1 1 (5.000%) SQL
Quality Assurance & Compliance
1 6 (30.00%) SLA
System Software
1 1 (5.000%) Active Directory
Vendors
1 3 (15.00%) Microsoft
Brentwood, Essex
One of our major clients, listing some of the biggest names in the world among their customers are currently recruiting for an experienced Service Delivery Manager to join...
Recital Consulting
Rate: Up to £450 per day
Posted: 13 June 2013
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