The statistics below represent IT contracts advertised across the East of England region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Services Manager
England / East of England
Rank 104 105 112
Rank change year-on-year
+1 +7
Contract jobs requiring a Service Manager 17 21 18
As % of all contract IT jobs located in the East of England 0.78% 0.91% 0.70%
As % of the Job Titles category 0.82% 0.95% 0.72%
Number of daily rates quoted 10 9 14
Median daily rate £400 £425 £380
Median daily rate % change year-on-year
-5.88% +11.84%
90% offered a daily rate of more than £349 £374 £225
10% offered a daily rate of more than £550 £515 £475
UK excluding London median daily rate £444 £400 £375
% change year-on-year
+10.93% +6.66%
Number of hourly rates quoted 0 3 0
Median hourly rate - £25.00 -
UK excluding London median hourly rate £25.00 £20.63 £25.00
% change year-on-year
+21.21% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2071 2208 2488
As % of all contract IT jobs located in the East of England 95.39% 95.34% 96.70%
Number of daily rates quoted 1189 1324 1507
Median daily rate £400 £400 £388
Median daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £200 £225 £175
10% offered a daily rate of more than £550 £575 £550
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 162 221 205
Median hourly rate £31.45 £19.00 £16.50
Median hourly rate % change year-on-year
+65.52% +15.15%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Service Manager
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the East of England region.

Service Manager Daily Rate Trend in the East of England

Service Manager
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the East of England region over the 3 months to 23 January 2017.

Service Manager Daily Rate Histogram in the East of England

Service Manager
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the East of England region.

Service Manager Hourly Rate Trend in the East of England

Service Manager
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire 0 8 £550 +46.66%
Bedfordshire +6 3 £344 -11.29%
Cambridgeshire -2 2 £400 -30.43%
Essex -16 2 £450 -5.26% 2
Suffolk -10 1 - -
Norfolk - 1 £350 - 1
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 23 January 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Service Manager in the job title.

1 19 (57.58%) Service Delivery
2 14 (42.42%) ITIL
3 11 (33.33%) Service Management
3 11 (33.33%) Finance
4 8 (24.24%) SLA
4 8 (24.24%) Project Management
5 7 (21.21%) Stakeholder Management
6 6 (18.18%) ITIL Certification
6 6 (18.18%) PRINCE2
6 6 (18.18%) Service Design
7 4 (12.12%) Business Continuity
7 4 (12.12%) Change Management
7 4 (12.12%) Analytical Skills
7 4 (12.12%) Stakeholder Engagement
7 4 (12.12%) ITIL V3
8 3 (9.09%) SC Cleared
8 3 (9.09%) Security Cleared
8 3 (9.09%) Microsoft
8 3 (9.09%) Windows
8 3 (9.09%) SharePoint
8 3 (9.09%) Legal
8 3 (9.09%) Risk Management
8 3 (9.09%) Retail
8 3 (9.09%) Incident Management
9 2 (6.06%) IT Governance
9 2 (6.06%) Telecoms
9 2 (6.06%) ITSM
9 2 (6.06%) LAN
9 2 (6.06%) SAP
9 2 (6.06%) WAN

Service Manager Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.09%) SharePoint
2 1 (3.03%) MS Exchange
2 1 (3.03%) SharePoint Server
Applications
1 1 (3.03%) MS Office
Communications & Networking
1 2 (6.06%) LAN
1 2 (6.06%) WAN
2 1 (3.03%) Firewall
2 1 (3.03%) SAN
2 1 (3.03%) Structured Cabling
2 1 (3.03%) VoIP
General
1 11 (33.33%) Finance
2 3 (9.09%) Legal
2 3 (9.09%) Retail
3 2 (6.06%) Telecoms
4 1 (3.03%) Banking
Libraries, Frameworks & Software Standards
1 1 (3.03%) JMS
1 1 (3.03%) Oracle Fusion
Miscellaneous
1 4 (12.12%) Analytical Skills
2 2 (6.06%) Driving Licence
2 2 (6.06%) Reinsurance
3 1 (3.03%) Data Centre
3 1 (3.03%) Informatics
3 1 (3.03%) NHS
3 1 (3.03%) Smartphone
3 1 (3.03%) Video Conferencing
Operating Systems
1 3 (9.09%) Windows
2 2 (6.06%) Windows Server
3 1 (3.03%) Android
3 1 (3.03%) Linux
Processes & Methodologies
1 19 (57.58%) Service Delivery
2 14 (42.42%) ITIL
3 11 (33.33%) Service Management
4 8 (24.24%) Project Management
5 7 (21.21%) Stakeholder Management
6 6 (18.18%) PRINCE2
6 6 (18.18%) Service Design
7 4 (12.12%) Business Continuity
7 4 (12.12%) Change Management
7 4 (12.12%) ITIL V3
7 4 (12.12%) Stakeholder Engagement
8 3 (9.09%) Incident Management
8 3 (9.09%) Risk Management
9 2 (6.06%) Budgeting and Forecasting
9 2 (6.06%) IT Governance
9 2 (6.06%) Network Architecture
9 2 (6.06%) Network Management
9 2 (6.06%) Release Management
9 2 (6.06%) Root Cause Analysis
9 2 (6.06%) Stakeholder and Relationship Management
Programming Languages
1 2 (6.06%) SQL
Qualifications
1 6 (18.18%) ITIL Certification
2 3 (9.09%) SC Cleared
2 3 (9.09%) Security Cleared
3 2 (6.06%) Degree
3 2 (6.06%) MCSA
3 2 (6.06%) Microsoft Certification
3 2 (6.06%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (24.24%) SLA
System Software
1 2 (6.06%) Active Directory
Systems Management
1 1 (3.03%) SCCM
Vendors
1 3 (9.09%) Microsoft
2 2 (6.06%) SAP
3 1 (3.03%) BT
3 1 (3.03%) Cisco
3 1 (3.03%) Intel Security
3 1 (3.03%) Juniper
3 1 (3.03%) Oracle
3 1 (3.03%) Remedy
3 1 (3.03%) Veeam
3 1 (3.03%) VMware