The table below looks at the statistics for the Service Manager role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Services Manager
Rank 109 119 111
Rank change year-on-year
+10 -8
Contract jobs requiring a Service Manager 30 20 10
As % of all contract IT jobs located in the East of England 1.00% 0.68% 0.44%
As % of the Job Titles category 1.07% 0.74% 0.47%
Number of daily rates quoted 24 13 8
Average daily rate
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of your Daily Rate
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£408 £400 £275
Average daily rate % change year-on-year
+1.87% +45.45%
90% offered a daily rate of more than £331 £288 £210
10% offered a daily rate of more than £485 £500 £325
UK excluding London average daily rate £400 £378 £350
% change year-on-year
+5.96% +7.85%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £30.52 £26.83 £130.00
% change year-on-year
+13.75% -79.36%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2798 2702 2124
As % of all contract IT jobs located in the East of England 93.70% 91.81% 94.07%
Number of daily rates quoted 1677 1541 1084
Average daily rate £375 £375 £340
Average daily rate % change year-on-year
- +10.29%
90% offered a daily rate of more than £200 £200 £200
10% offered a daily rate of more than £500 £475 £463
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 229 230 234
Average hourly rate £17.50 £16.50 £25.50
Average hourly rate % change year-on-year
+6.06% -35.29%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.00 £37.75 £42.50
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the East of England region.

Service Manager Daily Rate Trend in the East of England

Service Manager
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the East of England region over the 3 months to 30 June 2015.

Service Manager Daily Rate Histogram in the East of England

Service Manager
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the East of England region.

Service Manager Hourly Rate Trend in the East of England

Service Manager
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -5 9 £413 +3.12% 4
Hertfordshire -11 7 £375 -15.25% 1
Suffolk - 6 £400 -
Cambridgeshire -7 5 £413 +13.79% 1
Bedfordshire +7 3 £403 - 2
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 30 June 2015, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 41 (82.00%) ITIL
2 25 (50.00%) Service Delivery
3 21 (42.00%) Service Management
4 13 (26.00%) SLA
5 11 (22.00%) ITIL Certification
6 10 (20.00%) Change Management
6 10 (20.00%) Finance
7 9 (18.00%) ITSM
8 7 (14.00%) Windows
9 6 (12.00%) Stakeholder Management
10 5 (10.00%) PRINCE2
10 5 (10.00%) Project Management
10 5 (10.00%) Windows Server 2008
10 5 (10.00%) ITIL V3
10 5 (10.00%) Continuous Improvement
10 5 (10.00%) Service Desk Management
11 4 (8.00%) CMDB
11 4 (8.00%) Microsoft
11 4 (8.00%) Incident Management
12 3 (6.00%) ISO/IEC 27001
12 3 (6.00%) Telecoms
12 3 (6.00%) SQL Server
12 3 (6.00%) Problem Management
12 3 (6.00%) Windows 7
12 3 (6.00%) Security Cleared
13 2 (4.00%) SQL Server 2008
13 2 (4.00%) Resource Management
13 2 (4.00%) ServiceNow
13 2 (4.00%) Business Transformation
13 2 (4.00%) Line Management

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 30 June 2015, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.00%) MS Exchange
1 2 (4.00%) Exchange Server 2010
Applications
1 2 (4.00%) MS Office
2 1 (2.00%) MS Excel
2 1 (2.00%) MS PowerPoint
Business Applications
1 1 (2.00%) SAP ERP
Communications & Networking
1 1 (2.00%) LAN
1 1 (2.00%) WAN
Database & Business Intelligence
1 3 (6.00%) SQL Server
2 2 (4.00%) SQL Server 2008
General
1 10 (20.00%) Finance
2 3 (6.00%) Telecoms
3 1 (2.00%) Legal
3 1 (2.00%) Banking
3 1 (2.00%) Retail
3 1 (2.00%) Billing
3 1 (2.00%) Local Government
Libraries, Frameworks & Software Standards
1 1 (2.00%) .NET
Miscellaneous
1 4 (8.00%) CMDB
2 2 (4.00%) Data Centre
2 2 (4.00%) NHS
2 2 (4.00%) Management Information System
3 1 (2.00%) Data Protection Act
3 1 (2.00%) Informatics
3 1 (2.00%) GIS
3 1 (2.00%) PMI
Operating Systems
1 7 (14.00%) Windows
2 5 (10.00%) Windows Server 2008
3 3 (6.00%) Windows 7
4 2 (4.00%) Windows Server 2003
Processes & Methodologies
1 41 (82.00%) ITIL
2 25 (50.00%) Service Delivery
3 21 (42.00%) Service Management
4 10 (20.00%) Change Management
5 9 (18.00%) ITSM
6 6 (12.00%) Stakeholder Management
7 5 (10.00%) Project Management
7 5 (10.00%) PRINCE2
7 5 (10.00%) ITIL V3
7 5 (10.00%) Continuous Improvement
7 5 (10.00%) Service Desk Management
8 4 (8.00%) Incident Management
9 3 (6.00%) Problem Management
10 2 (4.00%) Supplier Management
10 2 (4.00%) Business Transformation
10 2 (4.00%) Capacity Planning
10 2 (4.00%) BCP
10 2 (4.00%) Configuration Management
10 2 (4.00%) Line Management
10 2 (4.00%) Coaching
Programming Languages
1 1 (2.00%) C#
1 1 (2.00%) SQL
Qualifications
1 11 (22.00%) ITIL Certification
2 3 (6.00%) Security Cleared
3 1 (2.00%) ITIL Foundation Certificate
3 1 (2.00%) PMI Certification
3 1 (2.00%) DV Cleared
Quality Assurance & Compliance
1 13 (26.00%) SLA
2 3 (6.00%) ISO/IEC 27001
3 1 (2.00%) QA
System Software
1 2 (4.00%) Active Directory
Systems Management
1 1 (2.00%) SCOM
1 1 (2.00%) SCOrch
1 1 (2.00%) SCSM
Vendors
1 4 (8.00%) Microsoft
2 2 (4.00%) Remedy
2 2 (4.00%) SAP
2 2 (4.00%) ServiceNow
3 1 (2.00%) Oracle
3 1 (2.00%) LANDesk