The table below looks at the statistics for the Service Manager role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 113 119 128
Rank change year-on-year
+6 +9
Contract jobs requiring a Service Manager 32 9 12
As % of all contract IT jobs located in the East of England 1.04% 0.37% 0.39%
As % of the Job Titles category 1.11% 0.40% 0.41%
Number of daily rates quoted 17 7 10
Average daily rate
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£500 £375 £331
Average daily rate % change year-on-year
+33.33% +13.20%
90% offered a daily rate of more than £282 £249 £220
10% offered a daily rate of more than £600 £550 £488
UK excluding London average daily rate £400 £378 £355
% change year-on-year
+5.96% +6.33%
Number of hourly rates quoted 1 0 0
Average hourly rate £27.00 - -
UK excluding London average hourly rate £25.00 £22.25 £26.50
% change year-on-year
+12.35% -16.03%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2876 2249 2908
As % of all contract IT jobs located in the East of England 93.20% 93.09% 94.48%
Number of daily rates quoted 1785 1169 1460
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £200 £190 £188
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 201 231 291
Average hourly rate £16.50 £17.00 £19.50
Average hourly rate % change year-on-year
-2.94% -12.82%
90% offered a hourly rate of more than £10.50 £10.25 £10.50
10% offered a hourly rate of more than £37.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the East of England region.

Service Manager Daily Rate Trend in the East of England

Service Manager
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the East of England region over the 3 months to 21 October 2014.

Service Manager Daily Rate Histogram in the East of England

Service Manager
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the East of England region.

Service Manager Hourly Rate Trend in the East of England

Service Manager
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -9 13 £600 +100.00% 3
Bedfordshire - 8 £500 -
Cambridgeshire +9 7 £325 - 5
Essex -19 2 - -
Norfolk - 1 £250 -
Suffolk - 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 21 October 2014, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 54 (75.00%) Service Delivery
2 48 (66.67%) ITIL
3 20 (27.78%) SLA
4 18 (25.00%) Finance
5 17 (23.61%) Service Management
5 17 (23.61%) ITIL Certification
6 15 (20.83%) Incident Management
7 13 (18.06%) Security Cleared
8 11 (15.28%) Windows
8 11 (15.28%) SharePoint
9 9 (12.50%) DV Cleared
10 8 (11.11%) Continuous Improvement
10 8 (11.11%) Oracle
10 8 (11.11%) Active Directory
10 8 (11.11%) Change Management
10 8 (11.11%) Workflow
10 8 (11.11%) Oracle Workflow
11 7 (9.72%) Disaster Recovery
11 7 (9.72%) Web Services
11 7 (9.72%) E-Commerce
12 6 (8.33%) ERP
12 6 (8.33%) SAP
12 6 (8.33%) JD Edwards
12 6 (8.33%) Six Sigma
12 6 (8.33%) E-Procurement
12 6 (8.33%) Lean Six Sigma
12 6 (8.33%) Cost-Benefit Analysis
12 6 (8.33%) Problem Management
13 5 (6.94%) Supplier Management
13 5 (6.94%) Retail

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 21 October 2014, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.28%) SharePoint
2 8 (11.11%) Oracle Workflow
3 4 (5.56%) SharePoint Server
4 3 (4.17%) Exchange Server 2010
4 3 (4.17%) Exchange Server 2013
4 3 (4.17%) MS Exchange
Business Applications
1 1 (1.39%) assyst
Cloud Services
1 5 (6.94%) Amazon AWS
Communications & Networking
1 2 (2.78%) SMS
Database & Business Intelligence
1 2 (2.78%) Crystal Reports
General
1 18 (25.00%) Finance
2 5 (6.94%) Retail
3 4 (5.56%) Law
4 3 (4.17%) Back Office
5 2 (2.78%) Local Government
5 2 (2.78%) Legal
5 2 (2.78%) Military
5 2 (2.78%) Banking
Libraries, Frameworks & Software Standards
1 7 (9.72%) Web Services
Miscellaneous
1 5 (6.94%) User Experience
2 4 (5.56%) Data Structures
2 4 (5.56%) Management Information System
2 4 (5.56%) Freedom of Information
3 3 (4.17%) Kindle
4 2 (2.78%) Fat Client
4 2 (2.78%) Thin Client
5 1 (1.39%) NHS
5 1 (1.39%) Statistics
5 1 (1.39%) CMDB
5 1 (1.39%) Analytical Skills
Operating Systems
1 11 (15.28%) Windows
2 4 (5.56%) Windows Server 2008
3 2 (2.78%) UNIX
4 1 (1.39%) Windows 7
4 1 (1.39%) Windows Server 2012
4 1 (1.39%) Windows Server 2003
Processes & Methodologies
1 54 (75.00%) Service Delivery
2 48 (66.67%) ITIL
3 17 (23.61%) Service Management
4 15 (20.83%) Incident Management
5 8 (11.11%) Workflow
5 8 (11.11%) Change Management
5 8 (11.11%) Continuous Improvement
6 7 (9.72%) Disaster Recovery
6 7 (9.72%) E-Commerce
7 6 (8.33%) ERP
7 6 (8.33%) Six Sigma
7 6 (8.33%) Cost-Benefit Analysis
7 6 (8.33%) Problem Management
7 6 (8.33%) Lean Six Sigma
7 6 (8.33%) E-Procurement
8 5 (6.94%) DevOps
8 5 (6.94%) Supplier Management
8 5 (6.94%) Stakeholder Management
8 5 (6.94%) Business Continuity
8 5 (6.94%) ITSM
Programming Languages
1 5 (6.94%) SQL
2 2 (2.78%) JavaScript
Qualifications
1 17 (23.61%) ITIL Certification
2 13 (18.06%) Security Cleared
3 9 (12.50%) DV Cleared
4 4 (5.56%) SC Cleared
5 2 (2.78%) Degree
5 2 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 20 (27.78%) SLA
2 3 (4.17%) ISO 9001
3 2 (2.78%) ISO/IEC 27001
System Software
1 8 (11.11%) Active Directory
2 3 (4.17%) XenApp
3 2 (2.78%) Oracle RAC
3 2 (2.78%) VMware Infrastructure
Systems Management
1 2 (2.78%) HP UCMDB
2 1 (1.39%) SCSM
Vendors
1 8 (11.11%) Oracle
2 6 (8.33%) SAP
2 6 (8.33%) JD Edwards
3 5 (6.94%) Citrix
3 5 (6.94%) NetApp
4 3 (4.17%) Microsoft
5 2 (2.78%) HP
5 2 (2.78%) CommVault
5 2 (2.78%) VMware
Cambridge, Cambridgeshire
Cambridge Assessment
Posted: 19 days ago