The table below looks at the statistics for the Service Manager role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Services Manager
Rank 98 117 115
Rank change year-on-year
+19 -2
Contract jobs requiring a Service Manager 19 15 7
As % of all contract IT jobs located in the East of England 0.77% 0.58% 0.31%
As % of the Job Titles category 0.82% 0.62% 0.33%
Number of daily rates quoted 12 4 3
Average daily rate
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of your Daily Rate
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£463 £438 £388
Average daily rate % change year-on-year
+5.71% +12.90%
90% offered a daily rate of more than £344 £260 £342
10% offered a daily rate of more than £475 £535 £418
UK excluding London average daily rate £388 £390 £400
% change year-on-year
-0.64% -2.50%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £19.39
UK excluding London average hourly rate £23.00 £30.29 £19.39
% change year-on-year
-24.05% +56.18%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2313 2421 2116
As % of all contract IT jobs located in the East of England 94.33% 93.08% 93.26%
Number of daily rates quoted 1320 1348 1091
Average daily rate £399 £375 £350
Average daily rate % change year-on-year
+6.33% +7.14%
90% offered a daily rate of more than £200 £210 £210
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 219 207 230
Average hourly rate £20.00 £20.00 £18.00
Average hourly rate % change year-on-year
- +11.11%
90% offered a hourly rate of more than £11.50 £11.00 £10.60
10% offered a hourly rate of more than £40.00 £44.00 £40.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the East of England region.

Service Manager Daily Rate Trend in the East of England

Service Manager
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the East of England region over the 3 months to 6 March 2015.

Service Manager Daily Rate Histogram in the East of England

Service Manager
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the East of England region.

Service Manager Hourly Rate Trend in the East of England

Service Manager
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 8 £475 +126.19% 6
Bedfordshire -3 4 £475 -5.00% 2
Cambridgeshire - 2 £425 - 2
Essex +5 1 £250 -45.94% 1
Norfolk - 1 - - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 6 March 2015, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 29 (70.73%) ITIL
2 24 (58.54%) Service Delivery
3 13 (31.71%) Service Management
3 13 (31.71%) SLA
4 10 (24.39%) Windows
5 9 (21.95%) ITIL Certification
6 8 (19.51%) Project Management
7 6 (14.63%) PRINCE2
7 6 (14.63%) Finance
8 5 (12.20%) Migration
8 5 (12.20%) SharePoint
8 5 (12.20%) Microsoft
8 5 (12.20%) Continuous Improvement
9 4 (9.76%) Supplier Management
9 4 (9.76%) Incident Management
9 4 (9.76%) Coaching
9 4 (9.76%) ERP
10 3 (7.32%) Workflow
10 3 (7.32%) Software Engineering
10 3 (7.32%) Programme Management
10 3 (7.32%) Oracle Workflow
10 3 (7.32%) Telecoms
10 3 (7.32%) .NET
10 3 (7.32%) Oracle
10 3 (7.32%) ITIL Foundation Certificate
10 3 (7.32%) Line Management
10 3 (7.32%) Windows Mobile
10 3 (7.32%) Problem Management
10 3 (7.32%) ITIL V3
10 3 (7.32%) Performance Management

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 6 March 2015, IT contractor jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.20%) SharePoint
2 3 (7.32%) Oracle Workflow
Applications
1 1 (2.44%) MS Office
1 1 (2.44%) MS Excel
Communications & Networking
1 2 (4.88%) SMS
2 1 (2.44%) VoIP
2 1 (2.44%) Firewall
2 1 (2.44%) Broadband
2 1 (2.44%) SDH
Database & Business Intelligence
1 2 (4.88%) SQL Server
1 2 (4.88%) Crystal Reports
1 2 (4.88%) SQL Server 2008
General
1 6 (14.63%) Finance
2 3 (7.32%) Telecoms
3 2 (4.88%) Legal
3 2 (4.88%) Military
4 1 (2.44%) Retail
4 1 (2.44%) Marketing
4 1 (2.44%) Back Office
Libraries, Frameworks & Software Standards
1 3 (7.32%) .NET
2 2 (4.88%) Web Services
Miscellaneous
1 2 (4.88%) Management Information System
2 1 (2.44%) CMDB
2 1 (2.44%) Fat Client
2 1 (2.44%) Analytical Skills
2 1 (2.44%) Performance Metrics
2 1 (2.44%) NHS
2 1 (2.44%) Thin Client
Operating Systems
1 10 (24.39%) Windows
2 3 (7.32%) Windows Mobile
2 3 (7.32%) Windows Server 2008
3 2 (4.88%) Windows Server 2003
3 2 (4.88%) UNIX
Processes & Methodologies
1 29 (70.73%) ITIL
2 24 (58.54%) Service Delivery
3 13 (31.71%) Service Management
4 8 (19.51%) Project Management
5 6 (14.63%) PRINCE2
6 5 (12.20%) Migration
6 5 (12.20%) Continuous Improvement
7 4 (9.76%) Coaching
7 4 (9.76%) Supplier Management
7 4 (9.76%) Incident Management
7 4 (9.76%) ERP
8 3 (7.32%) Workflow
8 3 (7.32%) Problem Management
8 3 (7.32%) Programme Management
8 3 (7.32%) Software Engineering
8 3 (7.32%) Line Management
8 3 (7.32%) ITIL V3
8 3 (7.32%) Performance Management
9 2 (4.88%) QMS
9 2 (4.88%) High Availability
Programming Languages
1 1 (2.44%) JavaScript
1 1 (2.44%) SQL
Qualifications
1 9 (21.95%) ITIL Certification
2 3 (7.32%) Security Cleared
2 3 (7.32%) ITIL Foundation Certificate
3 2 (4.88%) PRINCE2 Practitioner
3 2 (4.88%) PRINCE2 Certification
3 2 (4.88%) DV Cleared
4 1 (2.44%) SC Cleared
Quality Assurance & Compliance
1 13 (31.71%) SLA
System Software
1 2 (4.88%) Oracle RAC
2 1 (2.44%) Active Directory
Systems Management
1 2 (4.88%) HP UCMDB
2 1 (2.44%) SCSM
Vendors
1 5 (12.20%) Microsoft
2 3 (7.32%) Oracle
3 2 (4.88%) HP
4 1 (2.44%) JD Edwards
4 1 (2.44%) LANDesk
4 1 (2.44%) SAP
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