The table below looks at the statistics for the Systems Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Systems Support
Rank 549 517 509
Rank change year-on-year
-32 -8
Contract jobs requiring a Systems Support 68 73 90
As % of all contract IT jobs located in the UK 0.12% 0.14% 0.16%
As % of the Job Titles category 0.13% 0.15% 0.17%
Number of daily rates quoted 38 40 33
Average daily rate
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of your Daily Rate
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£300 £300 £261
Average daily rate % change year-on-year
- +14.83%
90% offered a daily rate of more than £149 £198 £183
10% offered a daily rate of more than £450 £400 £363
UK excluding London average daily rate £300 £350 £260
% change year-on-year
-14.28% +34.61%
Number of hourly rates quoted 12 10 19
Average hourly rate £20.75 £21.50 £17.51
Average hourly rate % change year-on-year
-3.48% +22.78%
90% offered a hourly rate of more than £13.74 £13.95 £13.30
10% offered a hourly rate of more than £37.80 £31.45 £35.00
UK excluding London average hourly rate £22.50 £23.00 £17.50
% change year-on-year
-2.17% +31.42%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51806 48814 53474
As % of all contract IT jobs located in the UK 90.56% 92.66% 93.02%
Number of daily rates quoted 31840 29382 29897
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £550 £575 £568
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 2020 2076 2649
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.19
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Systems Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Systems Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the UK

Systems Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support within the UK.

Systems Support Daily Rate Trend in the UK

Systems Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support within the UK over the 3 months to 1 October 2014.

Systems Support Daily Rate Histogram in the UK

Systems Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support within the UK.

Systems Support Hourly Rate Trend in the UK

Systems Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Systems Support within the UK over the 3 months to 1 October 2014.

Systems Support Hourly Rate Histogram in the UK

Systems Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the UK over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 65 £300 -4.00% 47
London +20 30 £425 +54.54% 20
South East -9 16 £300 -14.28% 10
Hampshire -2 10 £300 +233.33% 3
City of London +37 8 £438 +10.75% 7
Southampton - 7 £300 - 1
West Midlands -14 6 £300 +2.12% 2
East of England -35 4 £129 -63.21% 1
West Sussex +8 3 £128 -
Coventry - 3 - -
Leeds +1 2 - - 1
Cambridgeshire -2 2 £110 - 1
Yorkshire -3 2 - - 1
Scotland -4 2 £275 +30.95%
West Yorkshire -5 2 - - 1
Birmingham -6 2 - - 1
North West -10 2 £350 +145.61% 2
South West -31 2 - - 6
Devon - 2 - - 1
Reading +19 1 £200 -44.82%
Berkshire +15 1 £200 -42.85%
Peterborough +9 1 - -
Leicestershire +6 1 - - 4
Buckinghamshire +4 1 £375 +1.35% 4
East Midlands +3 1 - - 4
Milton Keynes +1 1 £375 +1.35% 4
Surrey -1 1 £200 -42.85% 1
Farnborough -5 1 - -
Hertfordshire -25 1 £148 -15.71%
Leicester - 1 - - 2

Systems Support
Top 30 Related IT Skills

For the 6 months to 1 October 2014, IT contractor jobs within the UK that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 70 (41.18%) Windows
2 52 (30.59%) Microsoft
3 50 (29.41%) SQL
4 40 (23.53%) Finance
5 38 (22.35%) VMware
6 30 (17.65%) Linux
7 29 (17.06%) SQL Server
8 27 (15.88%) Active Directory
8 27 (15.88%) VMware Infrastructure
8 27 (15.88%) Windows Server 2008
9 26 (15.29%) SAN
9 26 (15.29%) Windows Server 2003
10 24 (14.12%) Windows 7
11 23 (13.53%) MS Office
11 23 (13.53%) ITIL
12 22 (12.94%) MS Exchange
13 21 (12.35%) Windows XP
14 20 (11.76%) MS Excel
14 20 (11.76%) Oracle
14 20 (11.76%) Exchange Server 2010
15 19 (11.18%) DNS
16 18 (10.59%) Citrix
16 18 (10.59%) Backup Exec
16 18 (10.59%) Symantec
17 17 (10.00%) HP
17 17 (10.00%) Microsoft Certification
18 16 (9.41%) UNIX
18 16 (9.41%) Hyper-V
19 15 (8.82%) Juniper
20 14 (8.24%) Red Hat

Systems Support
Top Related IT Skills by Category

For the 6 months to 1 October 2014, IT contractor jobs within the UK that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (12.94%) MS Exchange
2 20 (11.76%) Exchange Server 2010
3 14 (8.24%) Exchange Server 2003
4 13 (7.65%) Exchange Server 2007
5 9 (5.29%) IIS
5 9 (5.29%) SharePoint
6 4 (2.35%) Lync
7 3 (1.76%) SharePoint 2010
7 3 (1.76%) OpenStack
8 2 (1.18%) WebSphere
8 2 (1.18%) WebLogic
8 2 (1.18%) Apache
9 1 (0.59%) BizTalk Server
9 1 (0.59%) Tomcat
9 1 (0.59%) MQSeries
9 1 (0.59%) Blackberry Enterprise Server
9 1 (0.59%) TIBCO EMS
9 1 (0.59%) GlassFish
9 1 (0.59%) Exchange Server 2013
Applications
1 23 (13.53%) MS Office
2 20 (11.76%) MS Excel
3 2 (1.18%) MS PowerPoint
3 2 (1.18%) MS Project
3 2 (1.18%) MS Visio
4 1 (0.59%) InfoPath
Business Applications
1 6 (3.53%) Agresso
2 2 (1.18%) Oracle EBS R12
2 2 (1.18%) ENOVIA
2 2 (1.18%) Dynamics CRM
2 2 (1.18%) Adaptiv
2 2 (1.18%) Oracle Financials
3 1 (0.59%) CODA-Financials
3 1 (0.59%) HiPortfolio
3 1 (0.59%) Oracle EBS
3 1 (0.59%) SAP Oil and Gas
3 1 (0.59%) Oracle General Ledger
3 1 (0.59%) Markit EDM
3 1 (0.59%) Oracle Payables
3 1 (0.59%) Oracle Procure-to-Pay
3 1 (0.59%) Oracle Receivables
3 1 (0.59%) Oracle Assets
Cloud Services
1 2 (1.18%) Office 365
1 2 (1.18%) Microsoft Azure
1 2 (1.18%) Taleo
2 1 (0.59%) Google Apps
Communications & Networking
1 26 (15.29%) SAN
2 19 (11.18%) DNS
3 14 (8.24%) DHCP
4 13 (7.65%) Firewall
5 11 (6.47%) WAN
5 11 (6.47%) Wireless
6 8 (4.71%) LAN
7 7 (4.12%) DVB
8 6 (3.53%) TCP/IP
8 6 (3.53%) Internet
9 3 (1.76%) VPN
9 3 (1.76%) FTP
9 3 (1.76%) LDAP
9 3 (1.76%) Wi-Fi
9 3 (1.76%) Network Security
10 2 (1.18%) 4G
10 2 (1.18%) Radio Access Network
10 2 (1.18%) Cisco Nexus
10 2 (1.18%) NAS
10 2 (1.18%) SS7
Database & Business Intelligence
1 29 (17.06%) SQL Server
2 14 (8.24%) Crystal Reports
3 7 (4.12%) SQL Server Reporting Services
4 6 (3.53%) SQL Server 2008
4 6 (3.53%) SQL Server Integration Services
5 3 (1.76%) SQL Server 2000
6 2 (1.18%) Oracle Database
6 2 (1.18%) SQL Server 2005
6 2 (1.18%) Firebird
6 2 (1.18%) MS Access
6 2 (1.18%) DTS
7 1 (0.59%) EDMS
7 1 (0.59%) PowerCenter
7 1 (0.59%) Oracle Reports
7 1 (0.59%) Data Warehouse
7 1 (0.59%) DB2
7 1 (0.59%) OLAP
7 1 (0.59%) MySQL
7 1 (0.59%) Oracle OWB
7 1 (0.59%) Oracle OLAP
Development Applications
1 3 (1.76%) Visual Studio
1 3 (1.76%) Subversion
1 3 (1.76%) Team Foundation Server
2 2 (1.18%) VSS/SourceSafe
3 1 (0.59%) Toad
3 1 (0.59%) Atlassian Bamboo
General
1 40 (23.53%) Finance
2 9 (5.29%) Telecoms
3 8 (4.71%) Banking
4 6 (3.53%) Investment Banking
4 6 (3.53%) Manufacturing
4 6 (3.53%) Advertising
5 5 (2.94%) Front Office
6 4 (2.35%) General Ledger
7 3 (1.76%) Automotive
7 3 (1.76%) Marketing
8 2 (1.18%) Electronics
8 2 (1.18%) Publishing
9 1 (0.59%) Military
9 1 (0.59%) Multimedia
9 1 (0.59%) Law
9 1 (0.59%) Legal
9 1 (0.59%) Back Office
9 1 (0.59%) Financial Institution
9 1 (0.59%) International Banking
Libraries, Frameworks & Software Standards
1 7 (4.12%) .NET
2 4 (2.35%) HTML
2 4 (2.35%) Middleware
3 2 (1.18%) ASP.NET Web Forms
3 2 (1.18%) jQuery
3 2 (1.18%) Classic ASP
3 2 (1.18%) ASP.NET
3 2 (1.18%) Web Services
4 1 (0.59%) SAML
4 1 (0.59%) Rendezvous
4 1 (0.59%) XHTML
4 1 (0.59%) EDI
4 1 (0.59%) J2EE
4 1 (0.59%) COM
4 1 (0.59%) CSS
4 1 (0.59%) JSF
4 1 (0.59%) FIX Protocol
4 1 (0.59%) Application Packaging
4 1 (0.59%) .NET Framework
4 1 (0.59%) LINQ
Miscellaneous
1 13 (7.65%) Analytical Skills
2 10 (5.88%) Management Information System
3 7 (4.12%) MPEG
4 6 (3.53%) Computer Science
4 6 (3.53%) Credit Risk
5 4 (2.35%) Statistics
5 4 (2.35%) Market Risk
5 4 (2.35%) NHS
5 4 (2.35%) Foreign Exchange (FX)
6 2 (1.18%) Data Structures
6 2 (1.18%) Enterprise Software
6 2 (1.18%) Taxonomies
6 2 (1.18%) Open Source
6 2 (1.18%) iPad
6 2 (1.18%) Animation
7 1 (0.59%) Replication
7 1 (0.59%) Equities
7 1 (0.59%) CLARiiON
7 1 (0.59%) Grid Computing
7 1 (0.59%) Clustering
Operating Systems
1 70 (41.18%) Windows
2 30 (17.65%) Linux
3 27 (15.88%) Windows Server 2008
4 26 (15.29%) Windows Server 2003
5 24 (14.12%) Windows 7
6 21 (12.35%) Windows XP
7 16 (9.41%) UNIX
8 9 (5.29%) Red Hat Enterprise Linux
9 6 (3.53%) Windows Server 2012
10 4 (2.35%) CentOS
11 3 (1.76%) Solaris
12 2 (1.18%) Windows 8
12 2 (1.18%) Mac OS
12 2 (1.18%) Ubuntu
12 2 (1.18%) AIX
13 1 (0.59%) Windows 2000
13 1 (0.59%) SUSE
13 1 (0.59%) Windows Vista
13 1 (0.59%) Android
13 1 (0.59%) Apple iOS
Processes & Methodologies
1 23 (13.53%) ITIL
2 14 (8.24%) ERP
3 8 (4.71%) User Acceptance Testing
3 8 (4.71%) Migration
4 7 (4.12%) Disaster Recovery
5 6 (3.53%) Incident Management
6 5 (2.94%) Business Intelligence
6 5 (2.94%) Time Management
6 5 (2.94%) Performance Management
7 4 (2.35%) Root Cause Analysis
7 4 (2.35%) Data Entry
7 4 (2.35%) Workflow
7 4 (2.35%) Asset Management
7 4 (2.35%) Agile Software Development
7 4 (2.35%) Data Management
7 4 (2.35%) Validation
7 4 (2.35%) PRINCE2
8 3 (1.76%) ETL
8 3 (1.76%) CRM
8 3 (1.76%) PLM
Programming Languages
1 50 (29.41%) SQL
2 7 (4.12%) T-SQL
3 6 (3.53%) VBA
4 5 (2.94%) Java
5 4 (2.35%) PowerShell
5 4 (2.35%) Perl
5 4 (2.35%) VB
5 4 (2.35%) Shell Script
6 3 (1.76%) Python
7 2 (1.18%) Bash Shell
7 2 (1.18%) VB6
7 2 (1.18%) VB.NET
7 2 (1.18%) PHP
7 2 (1.18%) VBScript
7 2 (1.18%) C
7 2 (1.18%) C#
7 2 (1.18%) C++
8 1 (0.59%) PL/SQL
8 1 (0.59%) RPG
8 1 (0.59%) Bourne shell
Qualifications
1 17 (10.00%) Microsoft Certification
2 12 (7.06%) MCITP
2 12 (7.06%) Degree
3 9 (5.29%) Security Cleared
4 6 (3.53%) MCSE
5 4 (2.35%) SC Cleared
5 4 (2.35%) MCSA
6 2 (1.18%) MCSM
6 2 (1.18%) MCDST
6 2 (1.18%) MCP
6 2 (1.18%) CCNA
6 2 (1.18%) Cisco Certification
7 1 (0.59%) CCNP
7 1 (0.59%) Oracle Certification
7 1 (0.59%) PRINCE2 Certification
7 1 (0.59%) CCA
7 1 (0.59%) Citrix Certification
7 1 (0.59%) VMware Certified Professional (VCP)
7 1 (0.59%) HP AIS
7 1 (0.59%) CTC Cleared
Quality Assurance & Compliance
1 6 (3.53%) SLA
2 2 (1.18%) ISO/IEC 27001
3 1 (0.59%) ISO 9001
3 1 (0.59%) QA
3 1 (0.59%) JSP 440
System Software
1 27 (15.88%) Active Directory
1 27 (15.88%) VMware Infrastructure
2 16 (9.41%) Hyper-V
3 14 (8.24%) XenApp
4 5 (2.94%) NFS
4 5 (2.94%) VMware ESXi
5 4 (2.35%) VMware ESX
6 2 (1.18%) Platform Symphony
6 2 (1.18%) Samba
7 1 (0.59%) Terminal Services
7 1 (0.59%) ISA Server
7 1 (0.59%) Microsoft App-V
7 1 (0.59%) VMware Workstation
7 1 (0.59%) Oracle RAC
7 1 (0.59%) Citrix Presentation Server
7 1 (0.59%) VMware Server
7 1 (0.59%) Shibboleth
7 1 (0.59%) UAG
7 1 (0.59%) vSphere
7 1 (0.59%) XenServer
Systems Management
1 18 (10.59%) Backup Exec
2 5 (2.94%) SCCM
3 3 (1.76%) NetBackup
4 2 (1.18%) Puppet
4 2 (1.18%) SCSM
4 2 (1.18%) McAfee ePO
4 2 (1.18%) YUM
4 2 (1.18%) SolarWinds Orion
4 2 (1.18%) Nagios
4 2 (1.18%) BMC PATROL
5 1 (0.59%) Tivoli
5 1 (0.59%) Tivoli Storage Manager
5 1 (0.59%) Norton AntiVirus
5 1 (0.59%) WSUS
5 1 (0.59%) Ganglia
5 1 (0.59%) SCOM
5 1 (0.59%) Tivoli Endpoint Manager
5 1 (0.59%) Symantec Enterprise Vault
5 1 (0.59%) ITRS Geneos
Vendors
1 52 (30.59%) Microsoft
2 38 (22.35%) VMware
3 20 (11.76%) Oracle
4 18 (10.59%) Citrix
4 18 (10.59%) Symantec
5 17 (10.00%) HP
6 15 (8.82%) Juniper
7 14 (8.24%) Red Hat
7 14 (8.24%) EMC
8 12 (7.06%) Apple
9 11 (6.47%) Meru Networks
10 10 (5.88%) Cisco
11 6 (3.53%) Business Objects
12 4 (2.35%) Northgate
12 4 (2.35%) Veritas
13 3 (1.76%) IBM
13 3 (1.76%) SunGard
13 3 (1.76%) JBoss
13 3 (1.76%) Cognos
13 3 (1.76%) Sybase
London
Arrows Group
Rate: £300 - £325 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £60 - £80 per day
Posted: 2 days ago
Cheshire
Spring Technology
Rate: £15.00 per hour
Posted: 2 days ago
City of London
Interquest - Sand Resources
Rate: £20 - £30 per hour
Posted: 6 days ago
West Midlands
Real Staffing
Rate: competitive
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Connectus
Rate: £62 - £80 per day
Posted: 6 days ago
Bromley
Hays IT - Uk Posting account
Rate: £100.00 - £120.00 per annum
Posted: 26 days ago
City of London
Orgtel
Rate: £250 - £400 per day
Posted: 26 days ago