The table below looks at the statistics for the Systems Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Systems Support
Rank 518 531 480
Rank change year-on-year
+13 -51
Contract jobs requiring a Systems Support 110 84 96
As % of all contract IT jobs located in the UK 0.19% 0.15% 0.19%
As % of the Job Titles category 0.21% 0.17% 0.20%
Number of daily rates quoted 70 54 56
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £320 £323
Average daily rate % change year-on-year
+9.37% -0.77%
90% offered a daily rate of more than £213 £200 £163
10% offered a daily rate of more than £475 £450 £413
UK excluding London average daily rate £350 £270 £258
% change year-on-year
+29.62% +4.85%
Number of hourly rates quoted 8 8 7
Average hourly rate £18.25 £21.25 £14.00
Average hourly rate % change year-on-year
-14.11% +51.78%
90% offered a hourly rate of more than £14.33 £17.20 £12.50
10% offered a hourly rate of more than £19.68 £37.80 £17.15
UK excluding London average hourly rate £16.88 £28.75 £13.88
% change year-on-year
-41.30% +107.20%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52752 50560 47327
As % of all contract IT jobs located in the UK 92.46% 92.47% 92.58%
Number of daily rates quoted 33520 30690 27691
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1927 2009 2145
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Systems Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Systems Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the UK

Systems Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support within the UK.

Systems Support Daily Rate Trend in the UK

Systems Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support within the UK over the 3 months to 30 July 2015.

Systems Support Daily Rate Histogram in the UK

Systems Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support within the UK.

Systems Support Hourly Rate Trend in the UK

Systems Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the UK over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 104 £350 +9.37% 38
East of England +37 42 £350 +75.00% 3
Essex +27 34 £350 +60.00% 1
London -1 29 £338 -15.62% 15
Chelmsford +3 22 £350 +75.00%
South East -14 21 £450 +95.65% 10
Berkshire +15 13 £450 +95.65% 1
City of London -11 9 £433 +4.84% 4
Surrey -2 5 £250 +21.95% 5
Bedfordshire +12 3 £200 -42.85%
West Midlands -1 3 - - 4
East Midlands -7 3 £198 - 1
Norfolk - 3 £153 -
Guildford - 3 - - 2
Leicestershire +1 2 £194 -
Cambridgeshire -5 2 - -
South West -7 2 £250 -21.87% 3
North West -20 2 £213 -33.59%
Yorkshire -29 2 £448 +39.84% 1
West Yorkshire - 2 £448 -
Norwich - 2 £140 -
Feltham - 2 - -
Leicester +12 1 £275 -
Wiltshire +6 1 £250 -28.57% 1
Peterborough -3 1 - -
Scotland -3 1 £285 -28.75% 1
Nottingham -11 1 £198 -
Manchester -14 1 £213 -33.59%
Nottinghamshire -15 1 £198 -
Oxfordshire - 1 £230 - 2

Systems Support
Top 30 Related IT Skills

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 71 (34.13%) Windows
2 63 (30.29%) Finance
3 52 (25.00%) SQL
4 51 (24.52%) Microsoft
5 42 (20.19%) VMware
6 36 (17.31%) ITIL
7 35 (16.83%) Active Directory
8 32 (15.38%) Windows Server 2008
9 30 (14.42%) SQL Server
10 29 (13.94%) MS Excel
11 27 (12.98%) Linux
11 27 (12.98%) MS Exchange
12 22 (10.58%) MS Office
12 22 (10.58%) DNS
12 22 (10.58%) Windows Server 2012
13 21 (10.10%) Windows 7
13 21 (10.10%) Change Management
14 20 (9.62%) Incident Management
15 19 (9.13%) DHCP
16 18 (8.65%) Exchange Server 2010
17 17 (8.17%) ERP
17 17 (8.17%) Citrix
17 17 (8.17%) Management Information System
18 16 (7.69%) Cisco
18 16 (7.69%) UNIX
18 16 (7.69%) Oracle
18 16 (7.69%) Windows 8
18 16 (7.69%) VMware Infrastructure
19 15 (7.21%) SAN
20 14 (6.73%) Windows Server 2003

Systems Support
Top Related IT Skills by Category

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (12.98%) MS Exchange
2 18 (8.65%) Exchange Server 2010
3 14 (6.73%) IIS
4 9 (4.33%) SharePoint
5 7 (3.37%) Exchange Server 2003
6 6 (2.88%) SharePoint 2010
7 3 (1.44%) Moodle
7 3 (1.44%) WebSphere
7 3 (1.44%) Blackberry Enterprise Server
8 2 (0.96%) Apache
9 1 (0.48%) Lotus Domino
9 1 (0.48%) CMS
9 1 (0.48%) Oracle Workflow
9 1 (0.48%) SAS
9 1 (0.48%) BizTalk Server
9 1 (0.48%) Exchange Server 2007
9 1 (0.48%) Drupal
9 1 (0.48%) Lync
Applications
1 29 (13.94%) MS Excel
2 22 (10.58%) MS Office
3 5 (2.40%) MS Visio
4 4 (1.92%) MS PowerPoint
4 4 (1.92%) Spreadsheet
5 2 (0.96%) MS Project
Business Applications
1 6 (2.88%) CODA-Financials
1 6 (2.88%) Dynamics CRM
2 5 (2.40%) Agresso
3 3 (1.44%) Hyperion Planning
3 3 (1.44%) SunGard AvantGard
4 2 (0.96%) Northgate Housing
4 2 (0.96%) SAP BPC
4 2 (0.96%) Cognos TM1
5 1 (0.48%) Academy Housing
5 1 (0.48%) arcHouse
5 1 (0.48%) Dynamics NAV
5 1 (0.48%) SAP CRM
5 1 (0.48%) SAP FI/CO
5 1 (0.48%) SAP CO
5 1 (0.48%) Adaptiv
5 1 (0.48%) Oracle Procure-to-Pay
5 1 (0.48%) Orchard Housing
5 1 (0.48%) Aareon QL
5 1 (0.48%) OPENHousing
5 1 (0.48%) MIS ActiveH
Cloud Services
1 8 (3.85%) Microsoft Azure
2 5 (2.40%) Amazon AWS
3 4 (1.92%) Google Apps
4 1 (0.48%) Office 365
4 1 (0.48%) Yammer
Communications & Networking
1 22 (10.58%) DNS
2 19 (9.13%) DHCP
3 15 (7.21%) SAN
4 14 (6.73%) Internet
5 11 (5.29%) LAN
5 11 (5.29%) VLAN
6 10 (4.81%) Firewall
7 9 (4.33%) TCP/IP
8 7 (3.37%) VPN
8 7 (3.37%) Intranet
8 7 (3.37%) WAN
9 6 (2.88%) VoIP
9 6 (2.88%) Wireless
10 5 (2.40%) NAS
10 5 (2.40%) Ethernet
10 5 (2.40%) IPv4
11 4 (1.92%) WLAN
12 3 (1.44%) iSCSI
13 2 (0.96%) Cisco Nexus
13 2 (0.96%) Telepresence
Database & Business Intelligence
1 30 (14.42%) SQL Server
2 14 (6.73%) Data Warehouse
3 9 (4.33%) SQL Server 2005
4 7 (3.37%) SQL Server Integration Services
5 6 (2.88%) Crystal Reports
5 6 (2.88%) SQL Server 2012
6 5 (2.40%) SQL Server 2008
7 4 (1.92%) MS Access
7 4 (1.92%) MySQL
8 2 (0.96%) Oracle Database
8 2 (0.96%) SQL Server Analysis Services
8 2 (0.96%) DTS
8 2 (0.96%) ProClarity
8 2 (0.96%) Microsoft Analysis Services
9 1 (0.48%) SQL Server Reporting Services
9 1 (0.48%) Sybase ASE
9 1 (0.48%) RDBMS
9 1 (0.48%) BusinessObjects
9 1 (0.48%) SAS Enterprise Guide
9 1 (0.48%) Big Data
Development Applications
1 5 (2.40%) Octopus Deploy
2 2 (0.96%) Subversion
3 1 (0.48%) Visual Studio
3 1 (0.48%) Toad
General
1 63 (30.29%) Finance
2 7 (3.37%) Banking
3 4 (1.92%) Retail
3 4 (1.92%) International Banking
3 4 (1.92%) Manufacturing
3 4 (1.92%) Telecoms
4 2 (0.96%) Pharmaceutical
4 2 (0.96%) Local Government
5 1 (0.48%) Marketing
5 1 (0.48%) French Language
5 1 (0.48%) Games
Libraries, Frameworks & Software Standards
1 5 (2.40%) .NET
2 3 (1.44%) HTML
3 2 (0.96%) ASP.NET
3 2 (0.96%) SOAP
3 2 (0.96%) Web Services
3 2 (0.96%) LAMP
3 2 (0.96%) REST
3 2 (0.96%) ASP.NET Web API
4 1 (0.48%) WCF
4 1 (0.48%) jQuery
4 1 (0.48%) XML
4 1 (0.48%) Middleware
Miscellaneous
1 17 (8.17%) Management Information System
2 9 (4.33%) NHS
3 8 (3.85%) Data Centre
4 7 (3.37%) Analytical Skills
4 7 (3.37%) Replication
5 4 (1.92%) Client/Server
5 4 (1.92%) iPhone
5 4 (1.92%) Video Conferencing
6 3 (1.44%) iSeries
6 3 (1.44%) E-Learning
7 2 (0.96%) Blackberry
7 2 (0.96%) CMDB
7 2 (0.96%) Credit Risk
8 1 (0.48%) Market Risk
8 1 (0.48%) RMADS
8 1 (0.48%) Enterprise Software
8 1 (0.48%) IBM XIV
8 1 (0.48%) EPoS
8 1 (0.48%) Derivative
8 1 (0.48%) Computer Science
Operating Systems
1 71 (34.13%) Windows
2 32 (15.38%) Windows Server 2008
3 27 (12.98%) Linux
4 22 (10.58%) Windows Server 2012
5 21 (10.10%) Windows 7
6 16 (7.69%) Windows 8
6 16 (7.69%) UNIX
7 14 (6.73%) Windows Server 2003
8 7 (3.37%) Windows XP
9 5 (2.40%) Mac OS X
9 5 (2.40%) Solaris
9 5 (2.40%) Android
10 4 (1.92%) AIX
11 3 (1.44%) CentOS
11 3 (1.44%) Red Hat Enterprise Linux
12 2 (0.96%) Fedora
13 1 (0.48%) Ubuntu
13 1 (0.48%) HPUX
13 1 (0.48%) Windows 2000 Server
Processes & Methodologies
1 36 (17.31%) ITIL
2 21 (10.10%) Change Management
3 20 (9.62%) Incident Management
4 17 (8.17%) ERP
5 13 (6.25%) Project Management
5 13 (6.25%) Workflow
6 12 (5.77%) Business Intelligence
7 11 (5.29%) Service Management
8 9 (4.33%) Service Delivery
8 9 (4.33%) PRINCE2
8 9 (4.33%) Problem Management
9 8 (3.85%) Migration
9 8 (3.85%) SDLC
10 7 (3.37%) CRM
11 6 (2.88%) Disaster Recovery
11 6 (2.88%) Agile Software Development
11 6 (2.88%) Network Management
12 5 (2.40%) Change Control
12 5 (2.40%) Performance Monitoring
12 5 (2.40%) Document Management
Programming Languages
1 52 (25.00%) SQL
2 12 (5.77%) PowerShell
3 8 (3.85%) VBA
4 6 (2.88%) T-SQL
5 3 (1.44%) VBScript
5 3 (1.44%) VB
5 3 (1.44%) Prolog
5 3 (1.44%) Shell Script
5 3 (1.44%) JavaScript
5 3 (1.44%) PHP
5 3 (1.44%) RPG
6 2 (0.96%) PL/SQL
6 2 (0.96%) C#
7 1 (0.48%) Java
7 1 (0.48%) Perl
7 1 (0.48%) C
7 1 (0.48%) Korn
7 1 (0.48%) Python
7 1 (0.48%) Bash Shell
7 1 (0.48%) sed
Qualifications
1 13 (6.25%) CIMA
2 12 (5.77%) CCAB
2 12 (5.77%) CIPFA
2 12 (5.77%) AAT
3 8 (3.85%) Security Cleared
4 5 (2.40%) Microsoft Certification
5 4 (1.92%) CCNA
5 4 (1.92%) Cisco Certification
5 4 (1.92%) SC Cleared
6 3 (1.44%) Degree
6 3 (1.44%) MCSE
7 2 (0.96%) MCSA
7 2 (0.96%) CCNP
8 1 (0.48%) ISEB
8 1 (0.48%) PMP
8 1 (0.48%) PMI Certification
8 1 (0.48%) ACCA
8 1 (0.48%) NVQ Level 3
8 1 (0.48%) NVQ Level 4
8 1 (0.48%) DV Cleared
Quality Assurance & Compliance
1 13 (6.25%) SLA
2 4 (1.92%) Data Quality
3 2 (0.96%) QA
4 1 (0.48%) JSP 440
4 1 (0.48%) ISO/IEC 27001
System Software
1 35 (16.83%) Active Directory
2 16 (7.69%) VMware Infrastructure
3 9 (4.33%) VMware ESX
4 6 (2.88%) VMware ESXi
5 4 (1.92%) Veritas Volume Manager
5 4 (1.92%) Hyper-V
6 3 (1.44%) XenApp
6 3 (1.44%) XenDesktop
6 3 (1.44%) vSphere
7 2 (0.96%) Ceph
7 2 (0.96%) VMware Workstation
8 1 (0.48%) Xen
8 1 (0.48%) Microsoft Virtual Server
8 1 (0.48%) Citrix Presentation Server
8 1 (0.48%) NFS
8 1 (0.48%) DFS Replication
8 1 (0.48%) MetaFrame
8 1 (0.48%) Terminal Services
Systems Management
1 6 (2.88%) Nagios
2 5 (2.40%) Icinga
3 4 (1.92%) NetBackup
3 4 (1.92%) Backup Exec
4 3 (1.44%) SCCM
5 2 (0.96%) Tivoli
5 2 (0.96%) Systems Management Server (SMS)
6 1 (0.48%) WSUS
6 1 (0.48%) MOM
6 1 (0.48%) ARCserve
6 1 (0.48%) Norton AntiVirus
6 1 (0.48%) SCOM
6 1 (0.48%) McAfee ePO
6 1 (0.48%) Red Hat Spacewalk
6 1 (0.48%) Hyperic
6 1 (0.48%) ITRS Geneos
Vendors
1 51 (24.52%) Microsoft
2 42 (20.19%) VMware
3 17 (8.17%) Citrix
4 16 (7.69%) Cisco
4 16 (7.69%) Oracle
5 10 (4.81%) Cognos
5 10 (4.81%) HP
5 10 (4.81%) Red Hat
6 8 (3.85%) Apple
6 8 (3.85%) CODA
6 8 (3.85%) Symantec
7 7 (3.37%) NetApp
7 7 (3.37%) Thunderhead
8 6 (2.88%) Hyperion
8 6 (2.88%) IBM
9 5 (2.40%) Sun
9 5 (2.40%) SunGard
9 5 (2.40%) SAP
9 5 (2.40%) MicroStrategy
10 4 (1.92%) Veritas
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