The table below looks at the statistics for the Systems Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Systems Support
Rank 509 505 427
Rank change year-on-year
-4 -78
Contract jobs requiring a Systems Support 77 71 135
As % of all contract IT jobs located in the UK 0.14% 0.14% 0.27%
As % of the Job Titles category 0.15% 0.15% 0.30%
Number of daily rates quoted 34 33 53
Average daily rate
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£325 £250 £275
Average daily rate % change year-on-year
+30.00% -9.09%
90% offered a daily rate of more than £157 £128 £125
10% offered a daily rate of more than £450 £371 £471
UK excluding London average daily rate £350 £245 £260
% change year-on-year
+42.85% -5.76%
Number of hourly rates quoted 12 19 16
Average hourly rate £14.75 £20.00 £18.00
Average hourly rate % change year-on-year
-26.25% +11.11%
90% offered a hourly rate of more than £13.50 £15.22 £11.25
10% offered a hourly rate of more than £29.75 £31.30 £26.25
UK excluding London average hourly rate £13.50 £20.50 £18.00
% change year-on-year
-34.14% +13.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50176 47637 45728
As % of all contract IT jobs located in the UK 92.03% 92.46% 92.91%
Number of daily rates quoted 32014 28679 25821
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2025 2106 2605
Average hourly rate £16.00 £17.50 £18.75
Average hourly rate % change year-on-year
-8.57% -6.66%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Systems Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Systems Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the UK

Systems Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support within the UK.

Systems Support Daily Rate Trend in the UK

Systems Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Systems Support within the UK over the 3 months to 22 December 2014.

Systems Support Daily Rate Histogram in the UK

Systems Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support within the UK.

Systems Support Hourly Rate Trend in the UK

Systems Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Systems Support within the UK over the 3 months to 22 December 2014.

Systems Support Hourly Rate Histogram in the UK

Systems Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 76 £325 +32.65% 37
London +29 24 £313 +25.00% 14
South East -18 17 £350 +40.00% 11
West Midlands +1 13 £350 +159.25%
North West -12 8 - - 1
South West -30 7 £394 +125.00% 4
Surrey -9 6 £415 +66.00%
Cheshire +9 5 - -
Devon - 5 £450 - 2
Cambridgeshire -11 4 £210 -30.00% 1
Hampshire -13 4 £250 - 6
East of England -14 4 £210 -30.00% 4
Yorkshire -5 3 - - 2
Chester - 3 - -
City of London 0 2 £325 +5.69% 2
Manchester -10 2 - - 1
Milton Keynes - 2 £108 - 1
Brighton - 2 £450 - 2
Buckinghamshire - 2 £108 - 1
East Sussex - 2 £450 - 2
North Yorkshire - 2 - -
Basingstoke - 2 - -
Cornwall +8 1 - -
Berkshire +4 1 - - 1
West Yorkshire -13 1 - - 2
Leeds - 1 - - 1
Cambridge - 1 £155 -
Plymouth - 1 £450 -
Portsmouth - - - - 1
Reading - - - - 1

Systems Support
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 54 (35.06%) Windows
2 46 (29.87%) SQL
3 45 (29.22%) Microsoft
4 44 (28.57%) Finance
5 33 (21.43%) Active Directory
6 29 (18.83%) Oracle
7 27 (17.53%) Windows Server 2008
8 23 (14.94%) SQL Server
8 23 (14.94%) VMware
9 22 (14.29%) MS Office
10 21 (13.64%) Windows 7
11 20 (12.99%) UNIX
12 18 (11.69%) Linux
13 17 (11.04%) DNS
13 17 (11.04%) Windows Server 2003
14 15 (9.74%) ITIL
14 15 (9.74%) MS Exchange
14 15 (9.74%) Migration
14 15 (9.74%) VMware Infrastructure
15 14 (9.09%) MS Excel
16 13 (8.44%) Citrix
16 13 (8.44%) SAN
16 13 (8.44%) Apple
17 12 (7.79%) Symantec
17 12 (7.79%) User Acceptance Testing
18 11 (7.14%) Windows XP
18 11 (7.14%) Sun
18 11 (7.14%) Management Information System
18 11 (7.14%) Hyper-V
18 11 (7.14%) Exchange Server 2010

Systems Support
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.74%) MS Exchange
2 11 (7.14%) Exchange Server 2010
3 6 (3.90%) Lync
3 6 (3.90%) Exchange Server 2003
3 6 (3.90%) Exchange Server 2007
4 3 (1.95%) WebSphere
4 3 (1.95%) IIS
5 2 (1.30%) Apache
5 2 (1.30%) Tomcat
5 2 (1.30%) OpenStack
6 1 (0.65%) Exchange Server 2013
6 1 (0.65%) WebSphere Application Server
6 1 (0.65%) Sitecore CMS
6 1 (0.65%) WebSphere Portal
6 1 (0.65%) JBoss
6 1 (0.65%) Blackberry Enterprise Server
6 1 (0.65%) CMS
6 1 (0.65%) LiveLink
Applications
1 22 (14.29%) MS Office
2 14 (9.09%) MS Excel
3 2 (1.30%) Spreadsheet
4 1 (0.65%) MS PowerPoint
Business Applications
1 6 (3.90%) Agresso
2 4 (2.60%) CODA-Financials
3 3 (1.95%) Oracle EBS R12
4 2 (1.30%) Adaptiv
4 2 (1.30%) ENOVIA
4 2 (1.30%) assyst
4 2 (1.30%) Oracle Financials
5 1 (0.65%) SAP ERP
5 1 (0.65%) SAP BPC
5 1 (0.65%) Markit EDM
5 1 (0.65%) Summit
Cloud Services
1 2 (1.30%) Microsoft Azure
1 2 (1.30%) Amazon AWS
1 2 (1.30%) Office 365
2 1 (0.65%) Cloud Computing
2 1 (0.65%) Google Apps
Communications & Networking
1 17 (11.04%) DNS
2 13 (8.44%) SAN
3 10 (6.49%) WAN
3 10 (6.49%) DHCP
3 10 (6.49%) Firewall
4 8 (5.19%) LAN
5 7 (4.55%) Internet
5 7 (4.55%) DVB
6 6 (3.90%) TCP/IP
6 6 (3.90%) Wireless
7 5 (3.25%) VPN
7 5 (3.25%) FTP
8 4 (2.60%) Intranet
8 4 (2.60%) NAS
9 2 (1.30%) Network Security
9 2 (1.30%) Wi-Fi
9 2 (1.30%) Cisco Nexus
9 2 (1.30%) HTTPS
9 2 (1.30%) DMZ
10 1 (0.65%) S/MIME
Database & Business Intelligence
1 23 (14.94%) SQL Server
2 10 (6.49%) Crystal Reports
3 8 (5.19%) SQL Server 2005
4 7 (4.55%) SQL Server 2008
5 6 (3.90%) SQL Server Reporting Services
5 6 (3.90%) Relational Database
6 3 (1.95%) SQL Server 2000
6 3 (1.95%) MS Access
6 3 (1.95%) RDBMS
7 2 (1.30%) Data Warehouse
8 1 (0.65%) Data Mining
8 1 (0.65%) SQL Server 7
8 1 (0.65%) DB2
8 1 (0.65%) EDMS
8 1 (0.65%) PowerMart
8 1 (0.65%) MySQL
8 1 (0.65%) MongoDB
8 1 (0.65%) SQL Server 2012
8 1 (0.65%) SQL Server Integration Services
Development Applications
1 3 (1.95%) Visual Studio
1 3 (1.95%) JIRA
2 2 (1.30%) Team Foundation Server
2 2 (1.30%) SQL Server Management Studio (SSMS)
2 2 (1.30%) VSS/SourceSafe
2 2 (1.30%) Toad
3 1 (0.65%) Subversion
3 1 (0.65%) Atlassian Bamboo
General
1 44 (28.57%) Finance
2 9 (5.84%) Banking
3 6 (3.90%) Investment Banking
4 5 (3.25%) Manufacturing
4 5 (3.25%) Advertising
4 5 (3.25%) Telecoms
5 3 (1.95%) Front Office
5 3 (1.95%) Automotive
5 3 (1.95%) Local Government
6 2 (1.30%) Legal
7 1 (0.65%) International Banking
7 1 (0.65%) Italian Language
7 1 (0.65%) Law
7 1 (0.65%) Back Office
7 1 (0.65%) Electronics
7 1 (0.65%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (2.60%) .NET
2 3 (1.95%) Middleware
2 3 (1.95%) CSS
2 3 (1.95%) Web Services
2 3 (1.95%) HTML
2 3 (1.95%) jQuery
3 2 (1.30%) FIX Protocol
3 2 (1.30%) XML
4 1 (0.65%) WebSphere MQ
4 1 (0.65%) Application Packaging
4 1 (0.65%) ASP.NET
4 1 (0.65%) COM
4 1 (0.65%) LINQ
4 1 (0.65%) WebSphere Message Broker
Miscellaneous
1 11 (7.14%) Management Information System
2 9 (5.84%) Analytical Skills
3 7 (4.55%) MPEG
4 6 (3.90%) Credit Risk
5 4 (2.60%) Market Risk
6 3 (1.95%) Hedge funds
6 3 (1.95%) Foreign Exchange (FX)
6 3 (1.95%) NHS
6 3 (1.95%) Blackberry
6 3 (1.95%) Computer Science
7 2 (1.30%) Equities
7 2 (1.30%) Statistics
7 2 (1.30%) Reference Data
7 2 (1.30%) Data Structures
7 2 (1.30%) Enterprise Software
8 1 (0.65%) Data Extraction
8 1 (0.65%) iPhone
8 1 (0.65%) LPAR
8 1 (0.65%) Open Source
8 1 (0.65%) iPad
Operating Systems
1 54 (35.06%) Windows
2 27 (17.53%) Windows Server 2008
3 21 (13.64%) Windows 7
4 20 (12.99%) UNIX
5 18 (11.69%) Linux
6 17 (11.04%) Windows Server 2003
7 11 (7.14%) Windows XP
8 7 (4.55%) Red Hat Enterprise Linux
9 5 (3.25%) AIX
9 5 (3.25%) Windows 8
9 5 (3.25%) Windows Server 2012
10 3 (1.95%) Android
10 3 (1.95%) Solaris
10 3 (1.95%) Mac OS X
11 2 (1.30%) SUSE Linux Enterprise Server
12 1 (0.65%) CentOS
12 1 (0.65%) zOS
12 1 (0.65%) SUSE
12 1 (0.65%) Windows Vista
Processes & Methodologies
1 15 (9.74%) ITIL
1 15 (9.74%) Migration
2 12 (7.79%) User Acceptance Testing
3 8 (5.19%) ERP
4 6 (3.90%) PRINCE2
4 6 (3.90%) Project Management
4 6 (3.90%) Disaster Recovery
4 6 (3.90%) Validation
4 6 (3.90%) Agile Software Development
5 5 (3.25%) Change Control
6 4 (2.60%) Root Cause Analysis
6 4 (2.60%) Time Management
6 4 (2.60%) Information Management
6 4 (2.60%) Systems Analysis
7 3 (1.95%) Asset Management
7 3 (1.95%) Data Management
7 3 (1.95%) Change Management
7 3 (1.95%) Configuration Management
7 3 (1.95%) Performance Management
7 3 (1.95%) Data Migration
Programming Languages
1 46 (29.87%) SQL
2 8 (5.19%) Shell Script
3 7 (4.55%) VBA
3 7 (4.55%) Bash Shell
3 7 (4.55%) T-SQL
4 6 (3.90%) Korn
5 4 (2.60%) Java
6 3 (1.95%) JavaScript
6 3 (1.95%) Perl
6 3 (1.95%) C++
6 3 (1.95%) sed
6 3 (1.95%) AWK
7 2 (1.30%) Python
7 2 (1.30%) C#
8 1 (0.65%) VB
8 1 (0.65%) PL/SQL
8 1 (0.65%) RPG
8 1 (0.65%) PowerShell
Qualifications
1 8 (5.19%) Microsoft Certification
1 8 (5.19%) Degree
2 6 (3.90%) MCITP
3 4 (2.60%) Security Cleared
4 3 (1.95%) SC Cleared
5 2 (1.30%) MCSE
6 1 (0.65%) MCSA
6 1 (0.65%) CCA
6 1 (0.65%) Citrix Certification
6 1 (0.65%) MCP
6 1 (0.65%) VMware Certified Professional (VCP)
6 1 (0.65%) RHCSA
Quality Assurance & Compliance
1 9 (5.84%) SLA
2 5 (3.25%) QA
System Software
1 33 (21.43%) Active Directory
2 15 (9.74%) VMware Infrastructure
3 11 (7.14%) Hyper-V
4 7 (4.55%) XenApp
5 2 (1.30%) VMware ESX
5 2 (1.30%) Terminal Services
5 2 (1.30%) NFS
5 2 (1.30%) Platform Symphony
6 1 (0.65%) ISA Server
6 1 (0.65%) VMware Workstation
6 1 (0.65%) Microsoft App-V
6 1 (0.65%) VMware Server
6 1 (0.65%) XenServer
6 1 (0.65%) Veritas Volume Manager
6 1 (0.65%) vSphere
6 1 (0.65%) Tivoli Directory Server
Systems Management
1 7 (4.55%) Backup Exec
2 4 (2.60%) SCCM
3 3 (1.95%) Tivoli
3 3 (1.95%) Symantec Endpoint Protection
3 3 (1.95%) NetBackup
4 1 (0.65%) ITRS Geneos
4 1 (0.65%) SELinux
4 1 (0.65%) Tivoli Monitoring
4 1 (0.65%) Tivoli Storage Manager
4 1 (0.65%) Control-M
4 1 (0.65%) SCOM
4 1 (0.65%) yum
4 1 (0.65%) Symantec Enterprise Vault
Vendors
1 45 (29.22%) Microsoft
2 29 (18.83%) Oracle
3 23 (14.94%) VMware
4 13 (8.44%) Apple
4 13 (8.44%) Citrix
5 12 (7.79%) Symantec
6 11 (7.14%) Sun
7 10 (6.49%) Red Hat
8 8 (5.19%) Juniper
8 8 (5.19%) HP
8 8 (5.19%) EMC
8 8 (5.19%) Infor
9 7 (4.55%) Cisco
10 6 (3.90%) Cognos
10 6 (3.90%) Meru Networks
11 5 (3.25%) SAP
11 5 (3.25%) Sybase
11 5 (3.25%) CODA
12 4 (2.60%) Northgate
12 4 (2.60%) IBM
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