The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 59 59 53
Rank change year-on-year
0 -6
Contract jobs citing Service Delivery 6 9 16
As % of all contract IT jobs located in Glasgow 0.92% 1.03% 2.27%
As % of the Processes & Methodologies category 1.18% 1.23% 2.90%
Number of daily rates quoted 1 4 14
Median daily rate £150 £163 £329
Median daily rate % change year-on-year
-7.69% -50.57%
UK excluding London median daily rate £375 £400 £350
% change year-on-year
-6.25% +14.20%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £23.00 £16.50 £12.50
% change year-on-year
+39.39% +32.00%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
508 731 551
As % of all contract IT jobs located in Glasgow 77.91% 83.26% 78.05%
Number of daily rates quoted 311 388 307
Median daily rate £343 £375 £350
Median daily rate % change year-on-year
-8.66% +7.14%
90% offered a daily rate of more than £225 £250 £263
10% offered a daily rate of more than £450 £500 £425
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 2 30 5
Median hourly rate £13.59 £31.70 £21.00
Median hourly rate % change year-on-year
-57.13% +50.95%
90% offered a hourly rate of more than £13.45 £13.00 £15.35
10% offered a hourly rate of more than £13.73 £39.00 £30.00
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

Service Delivery
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Glasgow region.

Service Delivery Daily Rate Trend in Glasgow

Service Delivery
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Glasgow region.

Service Delivery Hourly Rate Trend in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 May 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Delivery.

1 11 (52.38%) ITIL
2 10 (47.62%) Project Management
3 9 (42.86%) Continuous Improvement
4 8 (38.10%) Microsoft
5 6 (28.57%) Service Management
5 6 (28.57%) Six Sigma
6 5 (23.81%) Change Management
6 5 (23.81%) Windows
6 5 (23.81%) Degree
6 5 (23.81%) Analytical Skills
7 4 (19.05%) ServiceNow
7 4 (19.05%) Banking
7 4 (19.05%) Business Analysis
7 4 (19.05%) Process Improvement
7 4 (19.05%) Security Cleared
7 4 (19.05%) SLA
7 4 (19.05%) Active Directory
7 4 (19.05%) Management Information System
8 3 (14.29%) Process Management
8 3 (14.29%) Microsoft Certification
8 3 (14.29%) Front Office
8 3 (14.29%) Finance
8 3 (14.29%) ITSM
8 3 (14.29%) HP
8 3 (14.29%) Intranet
8 3 (14.29%) MCSE
8 3 (14.29%) MS Excel
8 3 (14.29%) MCP
8 3 (14.29%) CSS
8 3 (14.29%) MS Visio

Service Delivery
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) MS Exchange
1 1 (4.76%) OpenStack
Applications
1 3 (14.29%) MS Excel
1 3 (14.29%) MS Visio
2 2 (9.52%) MS Office
Business Applications
1 1 (4.76%) Dynamics CRM
1 1 (4.76%) Eikon
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 3 (14.29%) Intranet
2 1 (4.76%) ATM
2 1 (4.76%) Ethernet
2 1 (4.76%) Firewall
2 1 (4.76%) ISDN
2 1 (4.76%) LAN
2 1 (4.76%) PABX
2 1 (4.76%) Symposium
2 1 (4.76%) TCP/IP
2 1 (4.76%) VoIP
2 1 (4.76%) WAN
Development Applications
1 1 (4.76%) Ant
1 1 (4.76%) Git (software)
1 1 (4.76%) Jenkins
1 1 (4.76%) Maven
1 1 (4.76%) Subversion
General
1 4 (19.05%) Banking
2 3 (14.29%) Finance
2 3 (14.29%) Front Office
2 3 (14.29%) Investment Banking
3 1 (4.76%) Retail
3 1 (4.76%) Retail Banking
Job Titles
1 7 (33.33%) Analyst
2 4 (19.05%) Service Analyst
3 3 (14.29%) Desktop Analyst
3 3 (14.29%) Process Analyst
3 3 (14.29%) Project Manager
3 3 (14.29%) Supplier Manager
4 2 (9.52%) Architect
4 2 (9.52%) Delivery Manager
4 2 (9.52%) Infrastructure Engineer
4 2 (9.52%) Service Manager
4 2 (9.52%) Services Delivery Manager
5 1 (4.76%) Business Process Analyst
5 1 (4.76%) Delivery Project Manager
5 1 (4.76%) Desktop Support Analyst
5 1 (4.76%) Infrastructure Architect
5 1 (4.76%) Infrastructure Manager
5 1 (4.76%) Infrastructure Project Manager
5 1 (4.76%) Solutions Architect
5 1 (4.76%) Support Analyst
5 1 (4.76%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (14.29%) CSS
2 1 (4.76%) Java EE
Miscellaneous
1 5 (23.81%) Analytical Skills
2 4 (19.05%) Management Information System
3 1 (4.76%) Computer Science
3 1 (4.76%) Driving Licence
3 1 (4.76%) Visualisation
Operating Systems
1 5 (23.81%) Windows
2 3 (14.29%) Windows 7
3 1 (4.76%) Linux
3 1 (4.76%) Windows XP
Processes & Methodologies
1 11 (52.38%) ITIL
2 10 (47.62%) Project Management
3 9 (42.86%) Continuous Improvement
4 6 (28.57%) Service Management
4 6 (28.57%) Six Sigma
5 5 (23.81%) Change Management
6 4 (19.05%) Business Analysis
6 4 (19.05%) Process Improvement
7 3 (14.29%) ITIL V3
7 3 (14.29%) ITSM
7 3 (14.29%) Process Management
7 3 (14.29%) Records Management
8 2 (9.52%) Business Continuity
8 2 (9.52%) Business Continuity Management
9 1 (4.76%) Agile Project Management
9 1 (4.76%) Capacity Management
9 1 (4.76%) Infrastructure Management
9 1 (4.76%) SDLC
9 1 (4.76%) Security Patching
9 1 (4.76%) Ticket Management
Programming Languages
1 1 (4.76%) Java
1 1 (4.76%) Shell Script
Qualifications
1 5 (23.81%) Degree
2 4 (19.05%) Security Cleared
3 3 (14.29%) MCP
3 3 (14.29%) MCSE
3 3 (14.29%) Microsoft Certification
4 2 (9.52%) SC Cleared
5 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 4 (19.05%) SLA
2 2 (9.52%) JSP 440
System Software
1 4 (19.05%) Active Directory
Systems Management
1 1 (4.76%) HP Fortify
Vendors
1 8 (38.10%) Microsoft
2 4 (19.05%) ServiceNow
3 3 (14.29%) HP
4 1 (4.76%) Adobe
4 1 (4.76%) Bloomberg
4 1 (4.76%) Cisco
4 1 (4.76%) Citrix
4 1 (4.76%) FactSet
4 1 (4.76%) Fidessa
4 1 (4.76%) Motorola
4 1 (4.76%) Oracle
4 1 (4.76%) Reuters
4 1 (4.76%) Verint