The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 41 37 56
Rank change year-on-year
-4 +19
Contract jobs citing Service Delivery 16 23 8
As % of all contract IT jobs located in Glasgow 2.97% 2.92% 1.10%
As % of the Processes & Methodologies category 3.64% 3.85% 1.35%
Number of daily rates quoted 1 20 6
Median daily rate £450 £285 £331
Median daily rate % change year-on-year
+57.89% -13.96%
UK excluding London median daily rate £414 £395 £375
% change year-on-year
+4.81% +5.33%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.50 -
UK excluding London median hourly rate £14.29 £18.00 £14.00
% change year-on-year
-20.61% +28.57%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
440 597 593
As % of all contract IT jobs located in Glasgow 81.63% 75.76% 81.57%
Number of daily rates quoted 230 347 326
Median daily rate £370 £345 £358
Median daily rate % change year-on-year
+7.24% -3.49%
90% offered a daily rate of more than £263 £195 £256
10% offered a daily rate of more than £450 £475 £625
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 7 6 7
Median hourly rate £38.00 £29.36 £35.00
Median hourly rate % change year-on-year
+29.44% -16.12%
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Service Delivery
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Glasgow region.

Service Delivery Daily Rate Trend in Glasgow

Service Delivery
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Glasgow region.

Service Delivery Hourly Rate Trend in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 7 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Delivery.

1 9 (37.50%) Agile Software Development
2 7 (29.17%) Analytical Skills
3 6 (25.00%) OpenStack
3 6 (25.00%) User Stories
3 6 (25.00%) HP
4 4 (16.67%) Stakeholder Management
4 4 (16.67%) Scrum
4 4 (16.67%) Human Factors
4 4 (16.67%) BDD
4 4 (16.67%) Ethnography
4 4 (16.67%) User Experience
5 3 (12.50%) Virtual Team
5 3 (12.50%) Data Centre
5 3 (12.50%) Spreadsheet
5 3 (12.50%) Billing
5 3 (12.50%) Project Management
5 3 (12.50%) Finance
5 3 (12.50%) MS Excel
5 3 (12.50%) MS Office
6 2 (8.33%) Oracle
6 2 (8.33%) ITIL
6 2 (8.33%) Windows
6 2 (8.33%) SOA
6 2 (8.33%) Dell
6 2 (8.33%) ITSM
6 2 (8.33%) Management Information System
6 2 (8.33%) Service Management
6 2 (8.33%) Microsoft
6 2 (8.33%) Blackberry
6 2 (8.33%) Service Design

Service Delivery
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) OpenStack
2 1 (4.17%) IIS
Applications
1 3 (12.50%) MS Excel
1 3 (12.50%) MS Office
1 3 (12.50%) Spreadsheet
Cloud Services
1 1 (4.17%) Microsoft Azure
Communications & Networking
1 1 (4.17%) CTI
1 1 (4.17%) DNS
1 1 (4.17%) iSCSI
1 1 (4.17%) SSH
1 1 (4.17%) TCP/IP
1 1 (4.17%) VoIP
Database & Business Intelligence
1 1 (4.17%) GIS
1 1 (4.17%) Oracle Database
1 1 (4.17%) PowerPivot
1 1 (4.17%) Relational Database
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server Integration Services
General
1 3 (12.50%) Billing
1 3 (12.50%) Finance
Job Titles
1 6 (25.00%) Infrastructure Engineer
2 4 (16.67%) Consultant
3 3 (12.50%) Coordinator
3 3 (12.50%) Research Consultant
3 3 (12.50%) Service Manager
3 3 (12.50%) User Researcher
4 2 (8.33%) Analyst
5 1 (4.17%) Applications Support
5 1 (4.17%) Applications Support Analyst
5 1 (4.17%) Architect
5 1 (4.17%) Data Analyst
5 1 (4.17%) Delivery Manager
5 1 (4.17%) Enterprise Architect
5 1 (4.17%) Financial Analyst
5 1 (4.17%) Knowledge Manager
5 1 (4.17%) Services Delivery Manager
5 1 (4.17%) Software Analyst
5 1 (4.17%) Software Support Analyst
5 1 (4.17%) Support Analyst
5 1 (4.17%) Support Specialist
Libraries, Frameworks & Software Standards
1 1 (4.17%) VXML
Miscellaneous
1 7 (29.17%) Analytical Skills
2 4 (16.67%) User Experience
3 3 (12.50%) Data Centre
3 3 (12.50%) Virtual Team
4 2 (8.33%) Blackberry
4 2 (8.33%) Management Information System
5 1 (4.17%) Enterprise Software
5 1 (4.17%) IVR
5 1 (4.17%) Mobile App
5 1 (4.17%) Replication
5 1 (4.17%) Statistics
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) Android
2 1 (4.17%) Apple iOS
2 1 (4.17%) Linux
2 1 (4.17%) Unix
2 1 (4.17%) Windows Server
2 1 (4.17%) Windows Server 2008
Processes & Methodologies
1 9 (37.50%) Agile Software Development
2 6 (25.00%) User Stories
3 4 (16.67%) BDD
3 4 (16.67%) Ethnography
3 4 (16.67%) Human Factors
3 4 (16.67%) Scrum
3 4 (16.67%) Stakeholder Management
4 3 (12.50%) Project Management
5 2 (8.33%) Continuous Improvement
5 2 (8.33%) DevOps
5 2 (8.33%) ITIL
5 2 (8.33%) ITSM
5 2 (8.33%) Security Architecture
5 2 (8.33%) Service Design
5 2 (8.33%) Service Management
5 2 (8.33%) SOA
6 1 (4.17%) Knowledge Management
6 1 (4.17%) Line Management
6 1 (4.17%) Open Source
6 1 (4.17%) Stakeholder Engagement
Programming Languages
1 1 (4.17%) Bash Shell
1 1 (4.17%) Bourne shell
1 1 (4.17%) Korn
1 1 (4.17%) PowerShell
1 1 (4.17%) SQL
Qualifications
1 1 (4.17%) HND
1 1 (4.17%) Security Cleared
Quality Assurance & Compliance
1 1 (4.17%) Data Quality
System Software
1 1 (4.17%) NFS
1 1 (4.17%) Samba
Vendors
1 6 (25.00%) HP
2 2 (8.33%) Dell
2 2 (8.33%) Microsoft
2 2 (8.33%) Oracle
3 1 (4.17%) Genesys
3 1 (4.17%) Sage
3 1 (4.17%) SAP