The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Services Delivery
Rank 72 52 49
Rank change year-on-year
-20 -3
Contract jobs citing Service Delivery 4 6 14
As % of all contract IT jobs located in Glasgow 0.440% 0.753% 1.879%
As % of the Processes & Methodologies category 0.642% 1.134% 2.708%
Number of daily rates quoted 1 4 0
Average daily rate £325 £275 -
Average daily rate % change year-on-year
+18.18% -
UK excluding London average daily rate £358 £338 £350
% change year-on-year
+6.04% -3.57%
Number of hourly rates quoted 0 1 0
Average hourly rate - £8.75 -
UK excluding London average hourly rate £15.00 £18.25 £17.25
% change year-on-year
-17.80% +5.79%
All Processes & Methodologies
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
623 529 517
As % of all contract IT jobs located in Glasgow 68.54% 66.37% 69.40%
Number of daily rates quoted 314 248 313
Average daily rate £340 £330 £350
Average daily rate % change year-on-year
+3.03% -5.71%
90% offered a daily rate of more than £250 £235 £275
10% offered a daily rate of more than £490 £434 £475
UK excluding London average daily rate £370 £363 £375
% change year-on-year
+2.06% -3.33%
Number of hourly rates quoted 5 22 13
Average hourly rate £9.25 £17.58 £30.00
Average hourly rate % change year-on-year
-47.38% -41.40%
UK excluding London average hourly rate £30.50 £25.00 £29.00
% change year-on-year
+22.00% -13.79%
Service Delivery
Scotland

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Glasgow Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Glasgow region.

Glasgow Service Delivery Daily Rate Trend

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Glasgow region.

Glasgow Service Delivery Hourly Rate Trend

Service Delivery
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 4 (50.00%) ITIL
1 4 (50.00%) UNIX
2 3 (37.50%) SQL
2 3 (37.50%) Service Management
2 3 (37.50%) Finance
3 2 (25.00%) Marketing
3 2 (25.00%) WebSphere
3 2 (25.00%) Wealth Management
3 2 (25.00%) Digital Marketing
3 2 (25.00%) Java
3 2 (25.00%) Customer Insight
3 2 (25.00%) Oracle
3 2 (25.00%) SOA
3 2 (25.00%) ETL
3 2 (25.00%) E-Commerce
3 2 (25.00%) TIBCO
3 2 (25.00%) Linux
3 2 (25.00%) HP
4 1 (12.50%) EMC
4 1 (12.50%) SAN
4 1 (12.50%) Red Hat
4 1 (12.50%) Intranet
4 1 (12.50%) Internet
4 1 (12.50%) Shell Script
4 1 (12.50%) Oracle Reports
4 1 (12.50%) Oracle 8/8i
4 1 (12.50%) Oracle 9i
4 1 (12.50%) Client/Server
4 1 (12.50%) Oracle Enterprise Manager
4 1 (12.50%) RDBMS

Service Delivery
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 2 (25.00%) WebSphere
Application Platforms
1 1 (12.50%) WebLogic
Business Applications
1 1 (12.50%) Oracle EBS R12
1 1 (12.50%) Oracle Applications
1 1 (12.50%) Oracle EBS
Communications & Networking
1 1 (12.50%) SAN
1 1 (12.50%) Intranet
1 1 (12.50%) Internet
Database & Business Intelligence
1 1 (12.50%) Oracle Reports
1 1 (12.50%) Oracle 8/8i
1 1 (12.50%) Oracle 9i
1 1 (12.50%) RDBMS
1 1 (12.50%) Oracle 10g
1 1 (12.50%) SQL Server
1 1 (12.50%) Oracle BI EE
1 1 (12.50%) Oracle 11g
1 1 (12.50%) InterSystems Cache
Development Applications
1 1 (12.50%) Rational Rhapsody
General
1 3 (37.50%) Finance
2 2 (25.00%) Marketing
Job Titles
1 4 (50.00%) Analyst
2 2 (25.00%) Applications Support Analyst
2 2 (25.00%) Support Analyst
2 2 (25.00%) Applications Support
2 2 (25.00%) Business Analyst
3 1 (12.50%) DBA
3 1 (12.50%) Technical Delivery Manager
3 1 (12.50%) Team Leader
3 1 (12.50%) Technical Team Leader
3 1 (12.50%) Technical Manager
3 1 (12.50%) Delivery Manager
3 1 (12.50%) Service Manager
3 1 (12.50%) Oracle DBA
Miscellaneous
1 1 (12.50%) Client/Server
1 1 (12.50%) Management Information System
Operating Systems
1 4 (50.00%) UNIX
2 2 (25.00%) Linux
3 1 (12.50%) Windows
3 1 (12.50%) AIX
3 1 (12.50%) Solaris
3 1 (12.50%) Windows Server 2008
3 1 (12.50%) Red Hat Enterprise Linux
Processes & Methodologies
1 4 (50.00%) ITIL
2 3 (37.50%) Service Management
3 2 (25.00%) Wealth Management
3 2 (25.00%) Digital Marketing
3 2 (25.00%) Customer Insight
3 2 (25.00%) SOA
3 2 (25.00%) ETL
3 2 (25.00%) E-Commerce
4 1 (12.50%) Unit Testing
4 1 (12.50%) Time Management
4 1 (12.50%) Capacity Management
4 1 (12.50%) ITSM
Programming Languages
1 3 (37.50%) SQL
2 2 (25.00%) Java
3 1 (12.50%) Shell Script
System Software
1 1 (12.50%) Oracle RAC
1 1 (12.50%) Oracle RMAN
Systems Management
1 1 (12.50%) Oracle Enterprise Manager
1 1 (12.50%) Data Guard
Vendors
1 2 (25.00%) Oracle
1 2 (25.00%) TIBCO
1 2 (25.00%) HP
2 1 (12.50%) EMC
2 1 (12.50%) Red Hat
2 1 (12.50%) IBM
2 1 (12.50%) Microsoft
2 1 (12.50%) Sun
2 1 (12.50%) InterSystems