The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 63 48 63
Rank change year-on-year
-15 +15
Contract jobs citing Service Delivery 6 28 2
As % of all contract IT jobs located in Glasgow 0.66% 3.21% 0.30%
As % of the Processes & Methodologies category 0.81% 4.02% 0.42%
Number of daily rates quoted 1 23 1
Average daily rate
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£300 £229 £500
Average daily rate % change year-on-year
+31.00% -54.20%
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.72%
Number of hourly rates quoted 0 1 0
Average hourly rate - £13.00 -
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
737 696 475
As % of all contract IT jobs located in Glasgow 80.55% 79.73% 71.75%
Number of daily rates quoted 368 317 269
Average daily rate £350 £375 £363
Average daily rate % change year-on-year
-6.66% +3.44%
90% offered a daily rate of more than £263 £250 £200
10% offered a daily rate of more than £444 £450 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 14 9 8
Average hourly rate £50.00 £18.50 £9.50
Average hourly rate % change year-on-year
+170.27% +94.73%
90% offered a hourly rate of more than £12.35 £12.20 £9.25
10% offered a hourly rate of more than £65.00 £35.00 £17.24
UK excluding London average hourly rate £32.50 £26.83 £30.25
% change year-on-year
+21.13% -11.30%

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Glasgow region.

Service Delivery Daily Rate Trend in Glasgow

Service Delivery
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Glasgow region.

Service Delivery Hourly Rate Trend in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 2 September 2015, IT contractor jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 7 (50.00%) ITIL
2 5 (35.71%) SLA
2 5 (35.71%) Service Management
2 5 (35.71%) Change Management
3 4 (28.57%) ITSM
4 3 (21.43%) Problem Management
4 3 (21.43%) Security Cleared
5 2 (14.29%) Private Cloud
5 2 (14.29%) Project Management
5 2 (14.29%) CRM
5 2 (14.29%) Incident Management
5 2 (14.29%) Retail
5 2 (14.29%) InterSystems Cache
5 2 (14.29%) Disaster Recovery
6 1 (7.14%) Firewall
6 1 (7.14%) Identity Management
6 1 (7.14%) Management Information System
6 1 (7.14%) Back Office
6 1 (7.14%) Oracle EBS
6 1 (7.14%) Telecoms
6 1 (7.14%) Legal
6 1 (7.14%) Oracle Applications
6 1 (7.14%) VMware
6 1 (7.14%) Supplier Management
6 1 (7.14%) Asset Management
6 1 (7.14%) Exchange Server 2003
6 1 (7.14%) Project Planning
6 1 (7.14%) MS Project Server
6 1 (7.14%) Oracle RAC
6 1 (7.14%) Oracle Database 11g

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) WebLogic
1 1 (7.14%) IIS
1 1 (7.14%) JBoss
1 1 (7.14%) MS Exchange
1 1 (7.14%) WebLogic Portal
1 1 (7.14%) Exchange Server 2003
1 1 (7.14%) MS Project Server
Applications
1 1 (7.14%) MS Project
1 1 (7.14%) MS Office
Business Applications
1 1 (7.14%) Oracle 11i
1 1 (7.14%) Oracle EBS
1 1 (7.14%) Oracle Applications
1 1 (7.14%) Oracle EBS R12
Cloud Services
1 1 (7.14%) Amazon AWS
Communications & Networking
1 1 (7.14%) SAN
1 1 (7.14%) Firewall
1 1 (7.14%) MVNO
Database & Business Intelligence
1 2 (14.29%) InterSystems Cache
2 1 (7.14%) Oracle Database 11g
2 1 (7.14%) Oracle Database
2 1 (7.14%) Relational Database
2 1 (7.14%) SQL Server
2 1 (7.14%) RDBMS
2 1 (7.14%) Oracle Database 10g
General
1 2 (14.29%) Retail
2 1 (7.14%) Back Office
2 1 (7.14%) Telecoms
2 1 (7.14%) Legal
Job Titles
1 3 (21.43%) Analyst
1 3 (21.43%) Support Team Leader
1 3 (21.43%) Team Leader
2 2 (14.29%) Services Delivery Manager
2 2 (14.29%) Service Manager
2 2 (14.29%) Delivery Manager
3 1 (7.14%) Security Architect
3 1 (7.14%) Security Engineer
3 1 (7.14%) Security Manager
3 1 (7.14%) Middleware Administrator
3 1 (7.14%) Lead Security Architect
3 1 (7.14%) Remote Desktop Support
3 1 (7.14%) Technical Project Manager
3 1 (7.14%) Support Analyst
3 1 (7.14%) Applications Support
3 1 (7.14%) Service Analyst
3 1 (7.14%) Administrator
3 1 (7.14%) Field Engineer
3 1 (7.14%) Coordinator
3 1 (7.14%) Architect
Libraries, Frameworks & Software Standards
1 1 (7.14%) JSP
1 1 (7.14%) Web Services
1 1 (7.14%) Middleware
Miscellaneous
1 2 (14.29%) Private Cloud
2 1 (7.14%) EPoS
2 1 (7.14%) NHS
2 1 (7.14%) Management Information System
2 1 (7.14%) iPad
2 1 (7.14%) Performance Metrics
Operating Systems
1 1 (7.14%) Windows
1 1 (7.14%) Solaris
1 1 (7.14%) Linux
1 1 (7.14%) Windows XP
1 1 (7.14%) Red Hat Enterprise Linux
1 1 (7.14%) Windows 7
1 1 (7.14%) Windows 8
Processes & Methodologies
1 7 (50.00%) ITIL
2 5 (35.71%) Service Management
2 5 (35.71%) Change Management
3 4 (28.57%) ITSM
4 3 (21.43%) Problem Management
5 2 (14.29%) Disaster Recovery
5 2 (14.29%) CRM
5 2 (14.29%) Incident Management
5 2 (14.29%) Project Management
6 1 (7.14%) Project Planning
6 1 (7.14%) Identity Management
6 1 (7.14%) Asset Management
6 1 (7.14%) Supplier Management
6 1 (7.14%) E-Commerce
6 1 (7.14%) SOA
6 1 (7.14%) Six Sigma
6 1 (7.14%) Configuration Management
6 1 (7.14%) PRINCE2
6 1 (7.14%) Investment Management
6 1 (7.14%) ITIL V3
Programming Languages
1 1 (7.14%) Perl
1 1 (7.14%) SQL
1 1 (7.14%) Shell Script
Qualifications
1 3 (21.43%) Security Cleared
2 1 (7.14%) ITIL Foundation Certificate
2 1 (7.14%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (35.71%) SLA
2 1 (7.14%) JSP 440
System Software
1 1 (7.14%) Active Directory
1 1 (7.14%) Oracle RAC
Systems Management
1 1 (7.14%) Oracle Statspack
1 1 (7.14%) logstash
Vendors
1 1 (7.14%) Oracle
1 1 (7.14%) Microsoft
1 1 (7.14%) Sun
1 1 (7.14%) Red Hat
1 1 (7.14%) VMware
Glasgow, Lanarkshire
Harvey Nash plc
Posted: Yesterday