The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 44 65 48
Rank change year-on-year
+21 -17
Contract jobs citing Service Delivery 16 7 27
As % of all contract IT jobs located in Glasgow 2.74% 0.77% 3.21%
As % of the Processes & Methodologies category 3.34% 0.93% 3.91%
Number of daily rates quoted 1 1 22
Median daily rate £150 £300 £221
Median daily rate % change year-on-year
-50.00% +35.59%
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.29%
Number of hourly rates quoted 1 0 1
Median hourly rate £16.50 - £13.00
UK excluding London median hourly rate £18.00 £15.00 £15.19
% change year-on-year
+20.00% -1.26%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
479 754 691
As % of all contract IT jobs located in Glasgow 82.16% 82.49% 82.07%
Number of daily rates quoted 243 385 334
Median daily rate £350 £350 £375
Median daily rate % change year-on-year
- -6.66%
90% offered a daily rate of more than £265 £250 £250
10% offered a daily rate of more than £450 £450 £625
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 9 12 13
Median hourly rate £38.00 £37.50 £35.00
Median hourly rate % change year-on-year
+1.33% +7.14%
90% offered a hourly rate of more than £14.00 £12.35 £14.94
10% offered a hourly rate of more than £50.00 £55.00 £50.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Delivery
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Glasgow region.

Service Delivery Daily Rate Trend in Glasgow

Service Delivery
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Glasgow region.

Service Delivery Hourly Rate Trend in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 25 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Delivery.

1 8 (38.10%) Analytical Skills
2 7 (33.33%) HP
3 6 (28.57%) Agile Software Development
4 5 (23.81%) User Stories
5 4 (19.05%) OpenStack
5 4 (19.05%) Linux
5 4 (19.05%) Project Management
5 4 (19.05%) Service Management
5 4 (19.05%) ITSM
6 3 (14.29%) Finance
6 3 (14.29%) Stakeholder Management
6 3 (14.29%) Scrum
6 3 (14.29%) Java
6 3 (14.29%) Ant
6 3 (14.29%) ITIL
6 3 (14.29%) Shell Script
6 3 (14.29%) Jenkins
6 3 (14.29%) Continuous Improvement
6 3 (14.29%) Git (software)
6 3 (14.29%) BDD
6 3 (14.29%) Subversion
6 3 (14.29%) Maven
6 3 (14.29%) Java EE
6 3 (14.29%) Human Factors
6 3 (14.29%) User Experience
6 3 (14.29%) SDLC
6 3 (14.29%) Ticket Management
6 3 (14.29%) Ethnography
6 3 (14.29%) HP Fortify
7 2 (9.52%) Service Design

Service Delivery
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) OpenStack
Applications
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Office
1 1 (4.76%) Spreadsheet
Communications & Networking
1 1 (4.76%) CTI
1 1 (4.76%) VoIP
Database & Business Intelligence
1 1 (4.76%) GIS
1 1 (4.76%) Oracle Database
1 1 (4.76%) PowerPivot
Development Applications
1 3 (14.29%) Ant
1 3 (14.29%) Git (software)
1 3 (14.29%) Jenkins
1 3 (14.29%) Maven
1 3 (14.29%) Subversion
General
1 3 (14.29%) Finance
2 1 (4.76%) Billing
Job Titles
1 4 (19.05%) Infrastructure Engineer
2 3 (14.29%) Build Engineer
2 3 (14.29%) Consultant
3 2 (9.52%) Analyst
3 2 (9.52%) Research Consultant
3 2 (9.52%) Service Manager
3 2 (9.52%) Supplier Manager
3 2 (9.52%) User Researcher
4 1 (4.76%) Applications Support
4 1 (4.76%) Applications Support Analyst
4 1 (4.76%) Architect
4 1 (4.76%) Coordinator
4 1 (4.76%) Data Analyst
4 1 (4.76%) Enterprise Architect
4 1 (4.76%) Financial Analyst
4 1 (4.76%) Knowledge Manager
4 1 (4.76%) Software Analyst
4 1 (4.76%) Support Analyst
4 1 (4.76%) Support Specialist
4 1 (4.76%) UI Consultant
Libraries, Frameworks & Software Standards
1 3 (14.29%) Java EE
2 1 (4.76%) VXML
Miscellaneous
1 8 (38.10%) Analytical Skills
2 3 (14.29%) User Experience
3 2 (9.52%) Management Information System
4 1 (4.76%) Blackberry
4 1 (4.76%) Data Centre
4 1 (4.76%) IVR
4 1 (4.76%) Mobile App
4 1 (4.76%) Virtual Team
Operating Systems
1 4 (19.05%) Linux
2 1 (4.76%) Android
2 1 (4.76%) Apple iOS
2 1 (4.76%) Unix
2 1 (4.76%) Windows
2 1 (4.76%) Windows Server
2 1 (4.76%) Windows Server 2008
Processes & Methodologies
1 6 (28.57%) Agile Software Development
2 5 (23.81%) User Stories
3 4 (19.05%) ITSM
3 4 (19.05%) Project Management
3 4 (19.05%) Service Management
4 3 (14.29%) BDD
4 3 (14.29%) Continuous Improvement
4 3 (14.29%) Ethnography
4 3 (14.29%) Human Factors
4 3 (14.29%) ITIL
4 3 (14.29%) Scrum
4 3 (14.29%) SDLC
4 3 (14.29%) Stakeholder Management
4 3 (14.29%) Ticket Management
5 2 (9.52%) Security Architecture
5 2 (9.52%) Service Design
6 1 (4.76%) Stakeholder Engagement
6 1 (4.76%) Test Scripting
6 1 (4.76%) TOGAF
6 1 (4.76%) User Acceptance Testing
Programming Languages
1 3 (14.29%) Java
1 3 (14.29%) Shell Script
Qualifications
1 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 2 (9.52%) SLA
2 1 (4.76%) Data Quality
Systems Management
1 3 (14.29%) HP Fortify
Vendors
1 7 (33.33%) HP
2 2 (9.52%) Oracle
3 1 (4.76%) Dell
3 1 (4.76%) Genesys
3 1 (4.76%) Sage
3 1 (4.76%) SAP