The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 56 65 52
Rank change year-on-year
+9 -13
Contract jobs citing Service Delivery 8 5 19
As % of all contract IT jobs located in Glasgow 1.26% 0.57% 2.31%
As % of the Processes & Methodologies category 1.57% 0.69% 2.81%
Number of daily rates quoted 2 2 15
Median daily rate £345 £238 £181
Median daily rate % change year-on-year
+45.26% +31.21%
90% offered a daily rate of more than £341 £188 £167
10% offered a daily rate of more than £349 £288 £525
UK excluding London median daily rate £363 £400 £375
% change year-on-year
-9.37% +6.66%
Number of hourly rates quoted 1 0 1
Median hourly rate £16.50 - £13.00
UK excluding London median hourly rate £25.25 £18.00 £14.25
% change year-on-year
+40.27% +26.31%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
509 722 675
As % of all contract IT jobs located in Glasgow 79.91% 82.99% 81.92%
Number of daily rates quoted 315 353 305
Median daily rate £350 £350 £350
90% offered a daily rate of more than £247 £260 £240
10% offered a daily rate of more than £450 £450 £445
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 4 23 8
Median hourly rate £15.25 £39.00 £18.00
Median hourly rate % change year-on-year
-60.89% +116.66%
90% offered a hourly rate of more than £14.00 £12.35 £13.10
10% offered a hourly rate of more than £43.00 £55.00 £30.00
UK excluding London median hourly rate £30.00 £30.00 £26.98
% change year-on-year
- +11.21%

Service Delivery
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Glasgow region.

Service Delivery Daily Rate Trend in Glasgow

Service Delivery
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Glasgow region.

Service Delivery Hourly Rate Trend in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 July 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Delivery.

1 8 (44.44%) ITIL
1 8 (44.44%) Service Management
2 6 (33.33%) Project Management
2 6 (33.33%) Continuous Improvement
3 5 (27.78%) Windows
3 5 (27.78%) ITSM
4 4 (22.22%) Finance
4 4 (22.22%) Linux
4 4 (22.22%) Microsoft
4 4 (22.22%) SLA
4 4 (22.22%) ServiceNow
5 3 (16.67%) SDLC
5 3 (16.67%) Ticket Management
5 3 (16.67%) HP Fortify
5 3 (16.67%) Git (software)
5 3 (16.67%) Windows 7
5 3 (16.67%) Jenkins
5 3 (16.67%) Java EE
5 3 (16.67%) Degree
5 3 (16.67%) Analytical Skills
5 3 (16.67%) MCP
5 3 (16.67%) HP
5 3 (16.67%) Microsoft Certification
5 3 (16.67%) Active Directory
5 3 (16.67%) Shell Script
5 3 (16.67%) MCSE
5 3 (16.67%) MS Excel
5 3 (16.67%) Java
5 3 (16.67%) Oracle
5 3 (16.67%) Ant

Service Delivery
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (16.67%) MS Excel
Business Applications
1 1 (5.56%) Dynamics CRM
1 1 (5.56%) Eikon
Communications & Networking
1 2 (11.11%) VoIP
2 1 (5.56%) ATM
2 1 (5.56%) CTI
2 1 (5.56%) Ethernet
2 1 (5.56%) Firewall
2 1 (5.56%) ISDN
2 1 (5.56%) LAN
2 1 (5.56%) PABX
2 1 (5.56%) Symposium
2 1 (5.56%) TCP/IP
2 1 (5.56%) WAN
Database & Business Intelligence
1 1 (5.56%) Oracle Database
Development Applications
1 3 (16.67%) Ant
1 3 (16.67%) Git (software)
1 3 (16.67%) Jenkins
1 3 (16.67%) Maven
1 3 (16.67%) Subversion
General
1 4 (22.22%) Finance
2 3 (16.67%) Banking
2 3 (16.67%) Front Office
2 3 (16.67%) Investment Banking
Job Titles
1 4 (22.22%) Analyst
2 3 (16.67%) Build Engineer
2 3 (16.67%) Desktop Analyst
2 3 (16.67%) Service Analyst
2 3 (16.67%) Service Manager
2 3 (16.67%) Supplier Manager
3 2 (11.11%) Infrastructure Engineer
3 2 (11.11%) Project Manager
3 2 (11.11%) Support Analyst
4 1 (5.56%) 2nd Line Support
4 1 (5.56%) Applications Support
4 1 (5.56%) Applications Support Analyst
4 1 (5.56%) Delivery Project Manager
4 1 (5.56%) Desktop Support
4 1 (5.56%) Desktop Support Analyst
4 1 (5.56%) Infrastructure Manager
4 1 (5.56%) Infrastructure Project Manager
4 1 (5.56%) Services Delivery Manager
4 1 (5.56%) Support Engineer
4 1 (5.56%) Support Specialist
Libraries, Frameworks & Software Standards
1 3 (16.67%) Java EE
2 1 (5.56%) VXML
Miscellaneous
1 3 (16.67%) Analytical Skills
2 2 (11.11%) Management Information System
3 1 (5.56%) IVR
Operating Systems
1 5 (27.78%) Windows
2 4 (22.22%) Linux
3 3 (16.67%) Windows 7
4 1 (5.56%) Unix
4 1 (5.56%) Windows Server
4 1 (5.56%) Windows Server 2008
Processes & Methodologies
1 8 (44.44%) ITIL
1 8 (44.44%) Service Management
2 6 (33.33%) Continuous Improvement
2 6 (33.33%) Project Management
3 5 (27.78%) ITSM
4 3 (16.67%) Agile Software Development
4 3 (16.67%) Change Management
4 3 (16.67%) SDLC
4 3 (16.67%) Ticket Management
5 2 (11.11%) Business Continuity
5 2 (11.11%) Business Continuity Management
5 2 (11.11%) Security Architecture
5 2 (11.11%) Service Design
5 2 (11.11%) User Stories
6 1 (5.56%) Configuration Management
6 1 (5.56%) CRM
6 1 (5.56%) Infrastructure Management
6 1 (5.56%) Knowledge Management
6 1 (5.56%) Security Management
6 1 (5.56%) Six Sigma
Programming Languages
1 3 (16.67%) Java
1 3 (16.67%) Shell Script
Qualifications
1 3 (16.67%) Degree
1 3 (16.67%) MCP
1 3 (16.67%) MCSE
1 3 (16.67%) Microsoft Certification
2 2 (11.11%) Security Cleared
3 1 (5.56%) SC Cleared
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 3 (16.67%) Active Directory
Systems Management
1 3 (16.67%) HP Fortify
Vendors
1 4 (22.22%) Microsoft
1 4 (22.22%) ServiceNow
2 3 (16.67%) HP
2 3 (16.67%) Oracle
3 1 (5.56%) Bloomberg
3 1 (5.56%) Cisco
3 1 (5.56%) FactSet
3 1 (5.56%) Fidessa
3 1 (5.56%) Genesys
3 1 (5.56%) Reuters
3 1 (5.56%) Sage
3 1 (5.56%) SAP
3 1 (5.56%) Verint