The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 51 52 57
Rank change year-on-year
+1 +5
Contract jobs citing Service Delivery 27 7 9
As % of all contract IT jobs located in Glasgow 3.21% 1.06% 1.08%
As % of the Processes & Methodologies category 4.02% 1.52% 1.49%
Number of daily rates quoted 22 4 2
Average daily rate
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£221 £306 £358
Average daily rate % change year-on-year
-27.75% -14.33%
90% offered a daily rate of more than £170 £258 £352
10% offered a daily rate of more than £700 £451 £364
UK excluding London average daily rate £399 £350 £350
% change year-on-year
+14.02% -0.07%
Number of hourly rates quoted 1 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
672 461 604
As % of all contract IT jobs located in Glasgow 79.81% 70.06% 72.42%
Number of daily rates quoted 326 255 307
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £250 £225 £230
10% offered a daily rate of more than £625 £475 £425
UK excluding London average daily rate £375 £367 £363
% change year-on-year
+2.17% +1.24%
Number of hourly rates quoted 13 9 11
Average hourly rate £35.00 £12.50 £9.50
Average hourly rate % change year-on-year
+180.00% +31.57%
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Glasgow region.

Service Delivery Daily Rate Trend in Glasgow

Service Delivery
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Glasgow region over the 3 months to 23 September 2014.

Service Delivery Daily Rate Histogram in Glasgow

Service Delivery
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Glasgow region.

Service Delivery Hourly Rate Trend in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 23 September 2014, IT contractor jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 11 (28.95%) Microsoft
2 10 (26.32%) Project Management
3 9 (23.68%) SQL
3 9 (23.68%) ITIL
4 8 (21.05%) Service Management
5 7 (18.42%) InterSystems Cache
5 7 (18.42%) IIS
5 7 (18.42%) SQL Server
5 7 (18.42%) Windows
6 6 (15.79%) Retail
6 6 (15.79%) Finance
6 6 (15.79%) Windows Server 2008
7 5 (13.16%) Red Hat Enterprise Linux
7 5 (13.16%) Performance Monitoring
7 5 (13.16%) Migration
7 5 (13.16%) Red Hat
7 5 (13.16%) Linux
7 5 (13.16%) TCP/IP
8 4 (10.53%) .NET
8 4 (10.53%) NHS
8 4 (10.53%) Management Information System
8 4 (10.53%) Business Analysis
8 4 (10.53%) Analytical Skills
8 4 (10.53%) Security Cleared
9 3 (7.89%) SC Cleared
9 3 (7.89%) Supplier Management
9 3 (7.89%) ITSM
9 3 (7.89%) PRINCE2
9 3 (7.89%) MS Excel
10 2 (5.26%) Active Directory

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 23 September 2014, IT contractor jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.42%) IIS
2 2 (5.26%) Lync
3 1 (2.63%) Exchange Server 2010
3 1 (2.63%) SharePoint
3 1 (2.63%) MS Exchange
Applications
1 3 (7.89%) MS Excel
2 1 (2.63%) MS Project
2 1 (2.63%) MS Office
Business Applications
1 1 (2.63%) Remedy ITSM
Communications & Networking
1 5 (13.16%) TCP/IP
2 2 (5.26%) 4G
Database & Business Intelligence
1 7 (18.42%) SQL Server
1 7 (18.42%) InterSystems Cache
2 1 (2.63%) Data Warehouse
General
1 6 (15.79%) Finance
1 6 (15.79%) Retail
2 1 (2.63%) Banking
Job Titles
1 9 (23.68%) Project Manager
1 9 (23.68%) Analyst
2 7 (18.42%) Support Analyst
3 6 (15.79%) Applications Support
3 6 (15.79%) Applications Support Analyst
4 4 (10.53%) Chief Technology Officer
5 3 (7.89%) IT Director
5 3 (7.89%) Delivery Manager
5 3 (7.89%) Services Delivery Manager
5 3 (7.89%) Service Manager
6 2 (5.26%) Change Manager
6 2 (5.26%) Architect
6 2 (5.26%) Administrator
6 2 (5.26%) Chief Architect
6 2 (5.26%) IT Project Manager
6 2 (5.26%) Implementation Engineer
6 2 (5.26%) ITIL Service Manager
6 2 (5.26%) Incident Manager
6 2 (5.26%) ITIL Manager
6 2 (5.26%) Applications Manager
Libraries, Frameworks & Software Standards
1 4 (10.53%) .NET
Miscellaneous
1 4 (10.53%) NHS
1 4 (10.53%) Management Information System
1 4 (10.53%) Analytical Skills
2 1 (2.63%) Open Source
Operating Systems
1 7 (18.42%) Windows
2 6 (15.79%) Windows Server 2008
3 5 (13.16%) Red Hat Enterprise Linux
3 5 (13.16%) Linux
4 1 (2.63%) Windows 7
4 1 (2.63%) Windows 8
Processes & Methodologies
1 10 (26.32%) Project Management
2 9 (23.68%) ITIL
3 8 (21.05%) Service Management
4 5 (13.16%) Migration
4 5 (13.16%) Performance Monitoring
5 4 (10.53%) Business Analysis
6 3 (7.89%) Supplier Management
6 3 (7.89%) PRINCE2
6 3 (7.89%) ITSM
7 2 (5.26%) Change Management
7 2 (5.26%) Project Planning
7 2 (5.26%) Resource Management
7 2 (5.26%) Customer Engagement
7 2 (5.26%) Mentoring
7 2 (5.26%) Coaching
7 2 (5.26%) Change Control
8 1 (2.63%) Stakeholder Engagement
8 1 (2.63%) ITIL V3
8 1 (2.63%) Incident Management
8 1 (2.63%) Performance Management
Programming Languages
1 9 (23.68%) SQL
Qualifications
1 4 (10.53%) Security Cleared
2 3 (7.89%) SC Cleared
3 1 (2.63%) MCP
3 1 (2.63%) ITIL Certification
3 1 (2.63%) PRINCE2 Practitioner
System Software
1 2 (5.26%) Active Directory
Vendors
1 11 (28.95%) Microsoft
2 5 (13.16%) Red Hat
3 2 (5.26%) InterSystems
4 1 (2.63%) Business Objects
4 1 (2.63%) Reuters
4 1 (2.63%) Bloomberg
4 1 (2.63%) Remedy