Service Delivery Contracts in Glasgow

Service Delivery
Scotland > Glasgow

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 61 47 51
Rank change year-on-year -14 +4 -1
Contract jobs citing Service Delivery 20 35 38
As % of all contract jobs advertised in Glasgow 2.33% 3.91% 3.81%
As % of the Processes & Methodologies category 2.53% 4.15% 4.12%
Number of daily rates quoted 15 21 28
10th Percentile £262 £410 £200
25th Percentile £388 £461 £397
Median daily rate (50th Percentile) £550 £473 £475
Median % change year-on-year +16.28% -0.42% +43.94%
75th Percentile £588 £575 £660
90th Percentile £600 £623 £709
Scotland median daily rate £375 £543 £528
% change year-on-year -30.88% +2.84% +14.67%
Number of hourly rates quoted 0 0 2
10th Percentile - - -
25th Percentile - - £21.00
Median hourly rate - - £22.00
75th Percentile - - £23.00
90th Percentile - - -
Scotland median hourly rate £12.30 £13.50 £22.00
% change year-on-year -8.89% -38.64% +44.26%

All Process and Methodology Skills
Glasgow

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 789 843 923
As % of all contract IT jobs advertised in Glasgow 91.96% 94.30% 92.58%
Number of daily rates quoted 498 613 705
10th Percentile £275 £325 £256
25th Percentile £400 £410 £365
Median daily rate (50th Percentile) £475 £475 £450
Median % change year-on-year - +5.56% +9.09%
75th Percentile £588 £594 £538
90th Percentile £650 £701 £600
Scotland median daily rate £475 £475 £470
% change year-on-year - +1.06% +10.59%
Number of hourly rates quoted 41 30 13
10th Percentile £12.38 - £21.00
25th Percentile £16.00 £10.63 £23.70
Median hourly rate £18.00 £14.38 £39.99
Median % change year-on-year +25.22% -64.05% +116.16%
75th Percentile £40.94 £32.19 £43.50
90th Percentile £62.50 £58.93 £49.23
Scotland median hourly rate £18.79 £16.86 £40.00
% change year-on-year +11.48% -57.86% -0.01%

Service Delivery
Job Vacancy Trend in Glasgow

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Trend in Glasgow

3-month moving average daily rate quoted in jobs citing Service Delivery in Glasgow.

Daily rate trend for Service Delivery in Glasgow

Service Delivery
Daily Rate Histogram in Glasgow

Daily rate distribution for jobs citing Service Delivery in Glasgow over the 6 months to 5 May 2024.

Daily rate histogram for Service Delivery in Glasgow

Service Delivery
Contractor Hourly Rate Trend in Glasgow

3-month moving average hourly rates quoted in jobs citing Service Delivery in Glasgow.

Hourly rate trend for Service Delivery in Glasgow

Service Delivery
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) IBM HTTP Server
1 1 (5.00%) WebSphere
1 1 (5.00%) WebSphere Application Server
1 1 (5.00%) WebSphere Portal
Applications
1 1 (5.00%) Microsoft Excel
Cloud Services
1 2 (10.00%) Amazon GuardDuty
1 2 (10.00%) AWS
1 2 (10.00%) Azure
1 2 (10.00%) Azure Sentinel
1 2 (10.00%) Dynamics 365
1 2 (10.00%) Entra ID
1 2 (10.00%) Microsoft 365
2 1 (5.00%) IaaS
2 1 (5.00%) Power Automate
2 1 (5.00%) Power Platform
Communications & Networking
1 1 (5.00%) HTTP
Database & Business Intelligence
1 2 (10.00%) Amazon RDS
2 1 (5.00%) Power BI
Development Applications
1 3 (15.00%) JIRA
2 1 (5.00%) IBM UrbanCode
General
1 5 (25.00%) Social Skills
2 3 (15.00%) Analytical Skills
2 3 (15.00%) Finance
2 3 (15.00%) Inclusion and Diversity
3 2 (10.00%) Public Sector
4 1 (5.00%) Banking
4 1 (5.00%) Marketing
Job Titles
1 6 (30.00%) Service Manager
1 6 (30.00%) Service Transition Manager
1 6 (30.00%) Transition Manager
2 4 (20.00%) Lead
3 3 (15.00%) Analyst
4 2 (10.00%) AWS Specialist
4 2 (10.00%) Azure Specialist
4 2 (10.00%) Consultant
4 2 (10.00%) ServiceNow Consultant
5 1 (5.00%) Automation Analyst
5 1 (5.00%) Cloud Specialist
5 1 (5.00%) Data Insight Analyst
5 1 (5.00%) Infrastructure Services Engineer
5 1 (5.00%) Insight Data Analyst
5 1 (5.00%) IT Analyst
5 1 (5.00%) Power BI Analyst
5 1 (5.00%) Resource Analyst
5 1 (5.00%) Resource Planner
5 1 (5.00%) Senior Middleware Engineer
5 1 (5.00%) ServiceNow Specialist
Libraries, Frameworks & Software Standards
1 1 (5.00%) J2EE
1 1 (5.00%) Middleware
Miscellaneous
1 1 (5.00%) Management Information System
1 1 (5.00%) Product Ownership
Processes & Methodologies
1 10 (50.00%) Service Management
2 6 (30.00%) ITIL
3 5 (25.00%) ITSM
4 4 (20.00%) Agile
4 4 (20.00%) Change Management
4 4 (20.00%) Coaching
4 4 (20.00%) Continuous Improvement
4 4 (20.00%) Process Management
4 4 (20.00%) Roadmaps
5 3 (15.00%) Product Roadmap
5 3 (15.00%) Requirements Gathering
5 3 (15.00%) Risk Management
6 2 (10.00%) Capacity Planning
6 2 (10.00%) Configuration Management
6 2 (10.00%) Contract Management
6 2 (10.00%) Cost Control
6 2 (10.00%) Incident Management
6 2 (10.00%) Knowledge Management
6 2 (10.00%) Problem Management
6 2 (10.00%) Supplier Management
Qualifications
1 2 (10.00%) AWS Certification
1 2 (10.00%) AWS Certified Cloud Practitioner
1 2 (10.00%) Azure Certification
2 1 (5.00%) CGEIT
2 1 (5.00%) CISA
2 1 (5.00%) CISM
2 1 (5.00%) CISSP
2 1 (5.00%) CRISC
2 1 (5.00%) ISO 27001 Lead Auditor
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
2 2 (10.00%) QA
3 1 (5.00%) ISO/IEC 27001
3 1 (5.00%) NIST
System Software
1 2 (10.00%) Active Directory
Vendors
1 3 (15.00%) Microsoft
1 3 (15.00%) ServiceNow
2 2 (10.00%) Oracle
3 1 (5.00%) IBM