The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 42 36 43
Rank change year-on-year
-6 +7
Contract jobs requiring a Support Engineer 24 26 18
As % of all contract IT jobs located in Hertfordshire 3.05% 3.91% 2.97%
As % of the Job Titles category 3.39% 4.19% 3.11%
Number of daily rates quoted 15 20 5
Average daily rate
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of your Daily Rate
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£120 £163 £238
Average daily rate % change year-on-year
-26.15% -31.57%
UK excluding London average daily rate £208 £205 £216
% change year-on-year
+1.21% -5.20%
Number of hourly rates quoted 2 2 6
Average hourly rate £11.50 £14.50 £16.25
Average hourly rate % change year-on-year
-20.68% -10.76%
90% offered a hourly rate of more than £10.30 £14.10 £11.78
10% offered a hourly rate of more than £12.70 £14.90 £32.50
UK excluding London average hourly rate £15.86 £15.26 £15.75
% change year-on-year
+3.91% -3.09%
Support Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
708 620 579
As % of all contract IT jobs located in Hertfordshire 89.85% 93.23% 95.39%
Number of daily rates quoted 369 321 295
Average daily rate £377 £375 £375
Average daily rate % change year-on-year
+0.62% -
90% offered a daily rate of more than £205 £190 £225
10% offered a daily rate of more than £550 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 66 53 37
Average hourly rate £15.00 £15.00 £25.50
Average hourly rate % change year-on-year
- -41.17%
90% offered a hourly rate of more than £9.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £29.75 £113.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Engineer
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Hertfordshire

Support Engineer
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Hertfordshire region.

Support Engineer Daily Rate Trend in Hertfordshire

Support Engineer
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Hertfordshire region over the 3 months to 31 July 2015.

Support Engineer Daily Rate Histogram in Hertfordshire

Support Engineer
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Hertfordshire region.

Support Engineer Hourly Rate Trend in Hertfordshire

Support Engineer
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Hertfordshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage - 8 £120 - 2
Watford 0 4 £310 +119.46% 7
St Albans - 4 £288 - 1
Hemel Hempstead -2 1 - - 1
Support Engineer
East of England

Support Engineer
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 31 July 2015, IT contractor jobs across the Hertfordshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 31 (81.58%) Windows
2 19 (50.00%) MS Excel
3 11 (28.95%) Microsoft
4 10 (26.32%) Active Directory
5 9 (23.68%) MS Office
6 8 (21.05%) Windows XP
7 7 (18.42%) SLA
7 7 (18.42%) ITIL
7 7 (18.42%) Android
8 6 (15.79%) Windows Server 2008
8 6 (15.79%) Windows 7
8 6 (15.79%) Windows Server 2012
8 6 (15.79%) VMware
9 5 (13.16%) Microsoft Certification
9 5 (13.16%) Project Management
9 5 (13.16%) SharePoint
9 5 (13.16%) Change Control
9 5 (13.16%) Coaching
10 4 (10.53%) Windows 8
10 4 (10.53%) VMware Infrastructure
10 4 (10.53%) Cisco
10 4 (10.53%) HP
10 4 (10.53%) Citrix
10 4 (10.53%) Cisco Certification
10 4 (10.53%) Apple
10 4 (10.53%) Management Information System
11 3 (7.89%) Migration
11 3 (7.89%) A+ Certification
11 3 (7.89%) ITIL Certification
11 3 (7.89%) Windows Server 2003

Support Engineer
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Hertfordshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.16%) SharePoint
2 3 (7.89%) MS Exchange
3 2 (5.26%) SharePoint 2013
3 2 (5.26%) LiveLink
3 2 (5.26%) Exchange Server 2003
3 2 (5.26%) Exchange Server 2007
3 2 (5.26%) SharePoint 2010
3 2 (5.26%) Lync
4 1 (2.63%) Exchange Server 2010
4 1 (2.63%) Blackberry Enterprise Server
Applications
1 19 (50.00%) MS Excel
2 9 (23.68%) MS Office
3 3 (7.89%) MS PowerPoint
Business Applications
1 2 (5.26%) Agresso
1 2 (5.26%) Dynamics CRM
Cloud Services
1 2 (5.26%) Office 365
Communications & Networking
1 3 (7.89%) DNS
1 3 (7.89%) DHCP
1 3 (7.89%) TCP/IP
2 2 (5.26%) Intranet
2 2 (5.26%) Internet
2 2 (5.26%) Firewall
3 1 (2.63%) Cisco IOS
3 1 (2.63%) Unified Communications
3 1 (2.63%) WebEx
3 1 (2.63%) ISDN
3 1 (2.63%) LAN
3 1 (2.63%) VoIP
3 1 (2.63%) WAN
3 1 (2.63%) VPN
Database & Business Intelligence
1 2 (5.26%) SQL Server
1 2 (5.26%) SQL Server Reporting Services
1 2 (5.26%) SQL Server Integration Services
1 2 (5.26%) SQL Server Analysis Services
General
1 2 (5.26%) Finance
Libraries, Frameworks & Software Standards
1 2 (5.26%) .NET
2 1 (2.63%) Web Services
Miscellaneous
1 4 (10.53%) Management Information System
2 3 (7.89%) Data Centre
3 2 (5.26%) Blackberry
3 2 (5.26%) Freedom of Information
4 1 (2.63%) Wiki
4 1 (2.63%) Mobile App
4 1 (2.63%) Client/Server
Operating Systems
1 31 (81.58%) Windows
2 8 (21.05%) Windows XP
3 7 (18.42%) Android
4 6 (15.79%) Windows Server 2008
4 6 (15.79%) Windows 7
4 6 (15.79%) Windows Server 2012
5 4 (10.53%) Windows 8
6 3 (7.89%) Windows 2000 Server
6 3 (7.89%) Windows Server 2003
7 2 (5.26%) Linux
8 1 (2.63%) Mac OS X
Processes & Methodologies
1 7 (18.42%) ITIL
2 5 (13.16%) Change Control
2 5 (13.16%) Coaching
2 5 (13.16%) Project Management
3 3 (7.89%) Migration
4 2 (5.26%) Information Security
4 2 (5.26%) Asset Management
4 2 (5.26%) Information Management
4 2 (5.26%) Systems Analysis
4 2 (5.26%) Service Delivery
4 2 (5.26%) ITSM
4 2 (5.26%) Workflow
4 2 (5.26%) CRM
4 2 (5.26%) Release Management
4 2 (5.26%) Data Protection
4 2 (5.26%) Information Architecture
5 1 (2.63%) Mentoring
5 1 (2.63%) Incident Management
Programming Languages
1 2 (5.26%) SQL
1 2 (5.26%) PowerShell
2 1 (2.63%) C
Qualifications
1 5 (13.16%) Microsoft Certification
2 4 (10.53%) Cisco Certification
3 3 (7.89%) CCNA
3 3 (7.89%) MCP
3 3 (7.89%) MCSE
3 3 (7.89%) A+ Certification
3 3 (7.89%) ITIL Certification
4 2 (5.26%) Degree
4 2 (5.26%) SC Cleared
4 2 (5.26%) Security Cleared
5 1 (2.63%) CCVP
5 1 (2.63%) CCNP
Quality Assurance & Compliance
1 7 (18.42%) SLA
System Software
1 10 (26.32%) Active Directory
2 4 (10.53%) VMware Infrastructure
3 3 (7.89%) XenApp
4 1 (2.63%) VMware ESXi
4 1 (2.63%) VMware ESX
Systems Management
1 2 (5.26%) SCCM
2 1 (2.63%) Cacti
2 1 (2.63%) SolarWinds Orion
2 1 (2.63%) Cisco UCCX
2 1 (2.63%) Cisco CUCM
2 1 (2.63%) SAP Afaria
Vendors
1 11 (28.95%) Microsoft
2 6 (15.79%) VMware
3 4 (10.53%) HP
3 4 (10.53%) Cisco
3 4 (10.53%) Citrix
3 4 (10.53%) Apple
4 3 (7.89%) Dell
5 2 (5.26%) Oracle
6 1 (2.63%) Symantec
6 1 (2.63%) Avaya
6 1 (2.63%) CommVault
6 1 (2.63%) Altiris
6 1 (2.63%) Veeam
6 1 (2.63%) SolarWinds
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