The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 47 35 47
Rank change year-on-year
-12 +12
Contract jobs requiring a Support Engineer 19 19 31
As % of all contract IT jobs located in Hertfordshire 2.41% 3.68% 3.24%
As % of the Job Titles category 2.55% 3.85% 3.44%
Number of daily rates quoted 14 3 4
Average daily rate
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of your Daily Rate
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£160 £150 £210
Average daily rate % change year-on-year
+6.66% -28.57%
90% offered a daily rate of more than £125 £118 £170
10% offered a daily rate of more than £234 £220 £250
UK excluding London average daily rate £210 £225 £250
% change year-on-year
-6.66% -10.00%
Number of hourly rates quoted 1 9 8
Average hourly rate £15.00 £16.00 £14.75
Average hourly rate % change year-on-year
-6.25% +8.47%
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
745 493 902
As % of all contract IT jobs located in Hertfordshire 94.66% 95.36% 94.25%
Number of daily rates quoted 425 248 434
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £190 £180 £225
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 52 46 66
Average hourly rate £14.50 £16.75 £15.00
Average hourly rate % change year-on-year
-13.43% +11.66%
90% offered a hourly rate of more than £10.00 £10.50 £10.50
10% offered a hourly rate of more than £29.75 £113.00 £37.50
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Support Engineer
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Hertfordshire

Support Engineer
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Hertfordshire region.

Support Engineer Daily Rate Trend in Hertfordshire

Support Engineer
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Hertfordshire region over the 3 months to 2 September 2014.

Support Engineer Daily Rate Histogram in Hertfordshire

Support Engineer
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Hertfordshire region.

Support Engineer Hourly Rate Trend in Hertfordshire

Support Engineer
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Hertfordshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -4 3 £141 - 2
Stevenage -2 2 £320 +146.15%
Hemel Hempstead - 1 £205 -
Hertford - - - -
Hitchin - - - -
Hoddesdon - - - -
Letchworth - - - -
Potters Bar - - - -
Royston - - - - 1
St Albans - - - - 3
Welwyn Garden City - - - - 1
Baldock - - - -
Bishop's Stortford - - - -
Borehamwood - - - - 1
Support Engineer
East of England

Support Engineer
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 September 2014, IT contractor jobs across the Hertfordshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 39 (73.58%) Windows
2 26 (49.06%) Active Directory
3 25 (47.17%) Windows 7
4 21 (39.62%) MS Office
5 18 (33.96%) Microsoft
6 16 (30.19%) MS Excel
7 13 (24.53%) Blackberry
8 11 (20.75%) Windows XP
8 11 (20.75%) MS Exchange
8 11 (20.75%) Windows Server 2008
9 10 (18.87%) Symantec
10 9 (16.98%) SQL
10 9 (16.98%) VPN
11 8 (15.09%) VoIP
11 8 (15.09%) Microsoft Certification
11 8 (15.09%) MCSE
11 8 (15.09%) Altiris
11 8 (15.09%) Exchange Server 2007
11 8 (15.09%) Exchange Server 2010
12 7 (13.21%) Windows 8
12 7 (13.21%) SCCM
12 7 (13.21%) TCP/IP
13 6 (11.32%) Cisco
13 6 (11.32%) DNS
13 6 (11.32%) ITIL
14 5 (9.43%) VMware
14 5 (9.43%) Service Management
14 5 (9.43%) Firewall
14 5 (9.43%) A+ Certification
14 5 (9.43%) Blackberry Enterprise Server

Support Engineer
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 2 September 2014, IT contractor jobs across the Hertfordshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (20.75%) MS Exchange
2 8 (15.09%) Exchange Server 2007
2 8 (15.09%) Exchange Server 2010
3 5 (9.43%) Blackberry Enterprise Server
4 4 (7.55%) Exchange Server 2003
4 4 (7.55%) IBM Notes
5 2 (3.77%) IIS
6 1 (1.89%) SharePoint
Applications
1 21 (39.62%) MS Office
2 16 (30.19%) MS Excel
3 4 (7.55%) MS PowerPoint
Cloud Services
1 1 (1.89%) Office 365
Communications & Networking
1 9 (16.98%) VPN
2 8 (15.09%) VoIP
3 7 (13.21%) TCP/IP
4 6 (11.32%) DNS
5 5 (9.43%) Firewall
6 4 (7.55%) WAN
6 4 (7.55%) LAN
7 3 (5.66%) Wi-Fi
7 3 (5.66%) Wireless
8 1 (1.89%) IPsec
8 1 (1.89%) Cisco IOS
8 1 (1.89%) NAS
8 1 (1.89%) Fibre Channel
8 1 (1.89%) Structured Cabling
8 1 (1.89%) ATM
8 1 (1.89%) SNMP
8 1 (1.89%) SAN
8 1 (1.89%) DSL
Database & Business Intelligence
1 2 (3.77%) Oracle ODI
2 1 (1.89%) SQL Server
2 1 (1.89%) Oracle Reports
2 1 (1.89%) SQL Server 2008
2 1 (1.89%) SQL Server 2012
Development Applications
1 2 (3.77%) Team Foundation Server
General
1 2 (3.77%) Finance
1 2 (3.77%) Publishing
1 2 (3.77%) Retail
2 1 (1.89%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (1.89%) MSMQ
1 1 (1.89%) XMPP
Miscellaneous
1 13 (24.53%) Blackberry
2 4 (7.55%) iPhone
2 4 (7.55%) EPoS
3 3 (5.66%) iPad
3 3 (5.66%) HP StorageWorks
4 1 (1.89%) Replication
4 1 (1.89%) e-Health
Operating Systems
1 39 (73.58%) Windows
2 25 (47.17%) Windows 7
3 11 (20.75%) Windows XP
3 11 (20.75%) Windows Server 2008
4 7 (13.21%) Windows 8
5 4 (7.55%) Windows Server 2012
5 4 (7.55%) Windows Server 2003
5 4 (7.55%) Android
6 1 (1.89%) Windows 2000 Server
6 1 (1.89%) Mac OS X
6 1 (1.89%) Linux
6 1 (1.89%) Windows Phone
Processes & Methodologies
1 6 (11.32%) ITIL
2 5 (9.43%) Service Management
3 4 (7.55%) Incident Management
4 3 (5.66%) Software Deployment
5 2 (3.77%) Stakeholder Management
5 2 (3.77%) Change Management
5 2 (3.77%) Configuration Management
5 2 (3.77%) Project Management
6 1 (1.89%) CRM
6 1 (1.89%) Disaster Recovery
6 1 (1.89%) ITSM
6 1 (1.89%) Service Delivery
6 1 (1.89%) Mobile Device Management
6 1 (1.89%) Performance Monitoring
Programming Languages
1 9 (16.98%) SQL
2 2 (3.77%) T-SQL
Qualifications
1 8 (15.09%) Microsoft Certification
1 8 (15.09%) MCSE
2 5 (9.43%) A+ Certification
3 4 (7.55%) MCP
4 2 (3.77%) ITIL Certification
5 1 (1.89%) Network+ Certification
5 1 (1.89%) MCITP
5 1 (1.89%) SC Cleared
5 1 (1.89%) Security Cleared
5 1 (1.89%) CCNA
5 1 (1.89%) Cisco Certification
Quality Assurance & Compliance
1 2 (3.77%) SLA
System Software
1 26 (49.06%) Active Directory
2 2 (3.77%) VMware Infrastructure
2 2 (3.77%) Hyper-V
3 1 (1.89%) XenServer
3 1 (1.89%) vSphere
3 1 (1.89%) KVM
3 1 (1.89%) VMware Workstation
Systems Management
1 7 (13.21%) SCCM
2 3 (5.66%) Backup Exec
3 1 (1.89%) Norton AntiVirus
3 1 (1.89%) McAfee ePO
3 1 (1.89%) CA Spectrum
3 1 (1.89%) Cisco Prime
Vendors
1 18 (33.96%) Microsoft
2 10 (18.87%) Symantec
3 8 (15.09%) Altiris
4 6 (11.32%) Cisco
5 5 (9.43%) VMware
6 4 (7.55%) Lotus
7 3 (5.66%) HP
7 3 (5.66%) Oracle
8 2 (3.77%) Citrix
8 2 (3.77%) Avaya
8 2 (3.77%) Sage
8 2 (3.77%) WatchGuard
9 1 (1.89%) SonicWALL
9 1 (1.89%) Retalix
9 1 (1.89%) SolarWinds
9 1 (1.89%) Mitel
9 1 (1.89%) CheckPoint
9 1 (1.89%) McAfee
9 1 (1.89%) Wyse
9 1 (1.89%) Dell