The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Support Engineer
Rank 36 55 47
Rank change year-on-year
+19 -8
Contract jobs requiring a Support Engineer 21 23 19
As % of all contract IT jobs located in Hertfordshire 3.221% 2.335% 2.132%
As % of the Job Titles category 3.376% 2.514% 2.251%
Number of daily rates quoted 5 1 0
Average daily rate £338 £235 -
Average daily rate % change year-on-year
+43.61% -
UK excluding London average daily rate £255 £203 £250
% change year-on-year
+25.92% -19.00%
Number of hourly rates quoted 7 6 6
Average hourly rate £19.00 £18.00 £12.75
Average hourly rate % change year-on-year
+5.55% +41.17%
90% offered a hourly rate of more than £12.50 £12.21 £10.00
10% offered a hourly rate of more than £34.50 £33.64 £22.00
UK excluding London average hourly rate £15.76 £15.58 £15.00
% change year-on-year
+1.18% +3.83%
All Job Titles
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
622 915 844
As % of all contract IT jobs located in Hertfordshire 95.40% 92.89% 94.73%
Number of daily rates quoted 309 401 372
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £250 £200
10% offered a daily rate of more than £500 £478 £488
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 43 90 105
Average hourly rate £18.00 £31.00 £16.20
Average hourly rate % change year-on-year
-41.93% +91.35%
90% offered a hourly rate of more than £11.25 £11.02 £11.09
10% offered a hourly rate of more than £36.25 £36.00 £37.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Engineer
East of England

Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire Support Engineer Jobs Demand Trend

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Hertfordshire region.

Hertfordshire Support Engineer Daily Rate Trend

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Hertfordshire region over the 3 months to 18 June 2013.

Hertfordshire Support Engineer Daily Rate Histogram

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Hertfordshire region.

Hertfordshire Support Engineer Hourly Rate Trend

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the Hertfordshire region over the 3 months to 18 June 2013.

Hertfordshire Support Engineer Hourly Rate Histogram

Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Hertfordshire region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hemel Hempstead +12 5 £350 - 1
Stevenage -8 2 - - 1
Hitchin - 2 - -
Watford +8 1 - - 3
Welwyn Garden City - - - - 1
Hertford - - - -
Letchworth - - - -
Rickmansworth - - - -
Royston - - - -
St Albans - - - -
Borehamwood - - - -
Support Engineer
East of England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the Hertfordshire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 23 (67.65%) Windows
2 18 (52.94%) Active Directory
3 14 (41.18%) Microsoft
4 10 (29.41%) MS Office
5 7 (20.59%) Windows 7
5 7 (20.59%) Windows XP
6 6 (17.65%) Windows Server 2008
7 5 (14.71%) Security Cleared
7 5 (14.71%) Linux
7 5 (14.71%) Cisco
7 5 (14.71%) Windows Server 2003
7 5 (14.71%) VMware
8 4 (11.76%) Telecoms
8 4 (11.76%) Degree
8 4 (11.76%) Welsh Language
8 4 (11.76%) Microsoft Certification
8 4 (11.76%) DNS
8 4 (11.76%) DHCP
8 4 (11.76%) ITIL
8 4 (11.76%) MS Exchange
8 4 (11.76%) MCSE
8 4 (11.76%) MCSA
8 4 (11.76%) SharePoint
9 3 (8.824%) MS Excel
9 3 (8.824%) SLA
9 3 (8.824%) CCNP
9 3 (8.824%) HP
9 3 (8.824%) Citrix
9 3 (8.824%) Terminal Services
9 3 (8.824%) Cisco Certification

Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the Hertfordshire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (8.824%) XMPP
2 2 (5.882%) ASP.NET
2 2 (5.882%) .NET
3 1 (2.941%) ASP
3 1 (2.941%) Web Services
3 1 (2.941%) WAP
3 1 (2.941%) Middleware
3 1 (2.941%) WCF
3 1 (2.941%) ASP.NET MVC
3 1 (2.941%) ASP.NET MVC 4
Application Platforms
1 4 (11.76%) SharePoint
1 4 (11.76%) MS Exchange
2 2 (5.882%) IIS
2 2 (5.882%) Apache
3 1 (2.941%) Exchange Server 2003
3 1 (2.941%) Exchange Server 2007
3 1 (2.941%) Exchange Server 2010
Applications
1 10 (29.41%) MS Office
2 3 (8.824%) MS Excel
Communications & Networking
1 4 (11.76%) DHCP
1 4 (11.76%) DNS
2 3 (8.824%) SSH
2 3 (8.824%) MPLS
3 2 (5.882%) VLAN
3 2 (5.882%) SAN
3 2 (5.882%) WAN
3 2 (5.882%) VPN
3 2 (5.882%) Unified Communications
4 1 (2.941%) 4G
4 1 (2.941%) Radio Access Network
4 1 (2.941%) IPv6
4 1 (2.941%) Internet
4 1 (2.941%) 3G
4 1 (2.941%) LTE
4 1 (2.941%) OSPF
4 1 (2.941%) Firewall
4 1 (2.941%) Wi-Fi
4 1 (2.941%) Wireless
4 1 (2.941%) Frame Relay
Development Applications
1 1 (2.941%) ClearCase
1 1 (2.941%) ClearQuest
1 1 (2.941%) Subversion
General
1 4 (11.76%) Telecoms
1 4 (11.76%) Welsh Language
2 2 (5.882%) Retail
3 1 (2.941%) German Language
3 1 (2.941%) Finance
3 1 (2.941%) Legal
Miscellaneous
1 2 (5.882%) EPoS
Operating Systems
1 23 (67.65%) Windows
2 7 (20.59%) Windows XP
2 7 (20.59%) Windows 7
3 6 (17.65%) Windows Server 2008
4 5 (14.71%) Windows Server 2003
4 5 (14.71%) Linux
5 2 (5.882%) VMS
5 2 (5.882%) UNIX
6 1 (2.941%) Windows 8
6 1 (2.941%) Windows 2000
6 1 (2.941%) Windows Vista
6 1 (2.941%) Red Hat Enterprise Linux
Processes & Methodologies
1 4 (11.76%) ITIL
2 2 (5.882%) Incident Management
2 2 (5.882%) Network Load Balancing
3 1 (2.941%) Time Management
3 1 (2.941%) Network Architecture
3 1 (2.941%) Capacity Planning
3 1 (2.941%) Change Control
3 1 (2.941%) Software Deployment
3 1 (2.941%) Software Distribution
3 1 (2.941%) Change Management
3 1 (2.941%) Integration Acceptance Testing
3 1 (2.941%) MVC
Programming Languages
1 2 (5.882%) SQL
1 2 (5.882%) VB
1 2 (5.882%) PowerShell
2 1 (2.941%) VBScript
2 1 (2.941%) C#
2 1 (2.941%) Java
Qualifications
1 5 (14.71%) Security Cleared
2 4 (11.76%) MCSE
2 4 (11.76%) MCSA
2 4 (11.76%) Microsoft Certification
2 4 (11.76%) Degree
3 3 (8.824%) SC Cleared
3 3 (8.824%) CCNP
3 3 (8.824%) Cisco Certification
4 1 (2.941%) CCIE
4 1 (2.941%) ITIL Certification
4 1 (2.941%) CCVP
Quality Assurance & Compliance
1 3 (8.824%) SLA
System Software
1 18 (52.94%) Active Directory
2 3 (8.824%) Terminal Services
2 3 (8.824%) VMware Infrastructure
3 2 (5.882%) MetaFrame
3 2 (5.882%) XenApp
3 2 (5.882%) VMware ESXi
4 1 (2.941%) vSphere
4 1 (2.941%) Hyper-V
Systems Management
1 3 (8.824%) Cisco UCCX
2 2 (5.882%) Cisco CUCM
2 2 (5.882%) SCCM
3 1 (2.941%) McAfee ePO
3 1 (2.941%) Norton AntiVirus
3 1 (2.941%) NetBackup
3 1 (2.941%) Backup Exec
Vendors
1 14 (41.18%) Microsoft
2 5 (14.71%) Cisco
2 5 (14.71%) VMware
3 3 (8.824%) HP
3 3 (8.824%) Citrix
3 3 (8.824%) Retalix
4 2 (5.882%) Oracle
4 2 (5.882%) Apple
4 2 (5.882%) Symantec
4 2 (5.882%) McAfee
5 1 (2.941%) Sophos
5 1 (2.941%) Remedy
5 1 (2.941%) Huawei
5 1 (2.941%) Crossbeam
5 1 (2.941%) LANDesk
5 1 (2.941%) CheckPoint
5 1 (2.941%) IBM
5 1 (2.941%) Juniper
5 1 (2.941%) Red Hat
5 1 (2.941%) Veeam