Desktop Support Contracts in London

Desktop Support
England > London

The median Desktop Support daily rate in London is £200 according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 259 313 390
Rank change year-on-year +54 +77 +38
Contract jobs requiring a Desktop Support 139 180 216
As % of all contract jobs advertised in London 0.79% 0.68% 0.56%
As % of the Job Titles category 0.85% 0.72% 0.58%
Number of daily rates quoted 96 122 155
10th Percentile £123 £133 £133
25th Percentile £143 £153 £160
Median daily rate (50th Percentile) £200 £213 £200
Median % change year-on-year -5.88% +6.25% -11.11%
75th Percentile £269 £250 £250
90th Percentile £444 £300 £288
England median daily rate £200 £203 £190
% change year-on-year -1.32% +6.67% +8.57%
Number of hourly rates quoted 17 18 14
10th Percentile £17.38 £24.33 £13.88
25th Percentile £20.22 - £16.25
Median hourly rate £21.00 £25.71 £21.00
Median % change year-on-year -18.32% +22.43% +13.51%
75th Percentile £25.71 - £26.56
90th Percentile £26.23 - £45.13
England median hourly rate £21.00 £23.50 £19.00
% change year-on-year -10.64% +23.68% +8.57%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,380 25,121 37,063
% of contract IT jobs with a recognized job title 93.34% 95.22% 95.32%
Number of daily rates quoted 11,833 18,239 27,130
10th Percentile £325 £363 £375
25th Percentile £445 £463 £474
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 324 285 447
10th Percentile £16.01 £18.00 £16.25
25th Percentile £20.02 £22.75 £22.59
Median hourly rate £27.25 £35.50 £35.00
Median % change year-on-year -23.24% +1.43% +7.89%
75th Percentile £45.18 £62.50 £49.25
90th Percentile £65.00 £80.00 £67.75
England median hourly rate £37.50 £44.06 £23.00
% change year-on-year -14.88% +91.54% +2.59%

Desktop Support
Job Vacancy Trend in London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Desktop Support in London

Desktop Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Desktop Support in London.

Daily rate trend for Desktop Support in London

Desktop Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing Desktop Support in London over the 6 months to 13 May 2024.

Daily rate histogram for Desktop Support in London

Desktop Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Desktop Support in London.

Hourly rate trend for Desktop Support in London

Desktop Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Desktop Support in London over the 6 months to 13 May 2024.

Hourly rate histogram for Desktop Support in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the London region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +24 26 £180 +9.09% 4
West London +21 9 £250 +78.57% 2
South London +3 2 £223 +8.54% 1
East London -2 2 £288 +71.64%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 13 May 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Desktop Support in the job title.

1 96 (69.06%) Windows
2 51 (36.69%) Microsoft 365
3 50 (35.97%) Microsoft
3 50 (35.97%) Social Skills
4 46 (33.09%) Customer Service
5 45 (32.37%) Active Directory
6 34 (24.46%) Windows 10
7 33 (23.74%) Microsoft Office
8 25 (17.99%) SCCM
9 22 (15.83%) ITIL
10 20 (14.39%) Asset Management
11 18 (12.95%) Finance
11 18 (12.95%) VPN
11 18 (12.95%) Azure
11 18 (12.95%) ServiceNow
12 17 (12.23%) Problem-Solving
12 17 (12.23%) Microsoft Exchange
13 16 (11.51%) Banking
14 15 (10.79%) Windows 7
15 14 (10.07%) Security Cleared
16 13 (9.35%) Citrix
17 12 (8.63%) Blackberry
17 12 (8.63%) Degree
17 12 (8.63%) Windows Server
18 11 (7.91%) Presentation Skills
18 11 (7.91%) Organisational Skills
18 11 (7.91%) Break/Fix
18 11 (7.91%) Android
18 11 (7.91%) ITSM
18 11 (7.91%) Apple

Desktop Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.23%) Microsoft Exchange
2 5 (3.60%) Blackberry Enterprise Server
3 4 (2.88%) CMS
3 4 (2.88%) Skype for Business
4 2 (1.44%) SharePoint
Applications
1 33 (23.74%) Microsoft Office
2 6 (4.32%) Microsoft Excel
3 4 (2.88%) Microsoft PowerPoint
Cloud Services
1 51 (36.69%) Microsoft 365
2 18 (12.95%) Azure
3 7 (5.04%) Entra ID
4 1 (0.72%) Amazon EC2
4 1 (0.72%) AWS
4 1 (0.72%) Azure Stack
4 1 (0.72%) Google Sheets
4 1 (0.72%) OneDrive
4 1 (0.72%) Slack
4 1 (0.72%) WhatsApp
Communications & Networking
1 18 (12.95%) VPN
2 8 (5.76%) Firewall
2 8 (5.76%) LAN
2 8 (5.76%) WAN
2 8 (5.76%) Wireless
3 7 (5.04%) Internet
4 4 (2.88%) DNS
4 4 (2.88%) Skype
5 3 (2.16%) Wi-Fi
6 2 (1.44%) FTP
7 1 (0.72%) Cisco IOS
7 1 (0.72%) Remote Desktop
7 1 (0.72%) SAN
Database & Business Intelligence
1 3 (2.16%) SQL Server
Development Applications
1 2 (1.44%) JIRA
2 1 (0.72%) Hudson
General
1 50 (35.97%) Social Skills
2 18 (12.95%) Finance
3 16 (11.51%) Banking
4 11 (7.91%) Organisational Skills
4 11 (7.91%) Presentation Skills
5 8 (5.76%) Legal
6 6 (4.32%) Analytical Skills
7 5 (3.60%) Investment Banking
8 4 (2.88%) Inclusion and Diversity
8 4 (2.88%) Mandarin Language
9 3 (2.16%) Public Sector
9 3 (2.16%) Retail
10 2 (1.44%) Front Office
10 2 (1.44%) Multimedia
10 2 (1.44%) Telecoms
11 1 (0.72%) Dutch Language
11 1 (0.72%) French Language
11 1 (0.72%) Law
11 1 (0.72%) Manufacturing
11 1 (0.72%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.44%) XMPP
2 1 (0.72%) X-Windows
Miscellaneous
1 12 (8.63%) Blackberry
2 10 (7.19%) Management Information System
3 9 (6.47%) Video Conferencing
4 7 (5.04%) iPhone
5 6 (4.32%) Smartphone
6 4 (2.88%) Wiki
7 3 (2.16%) Data Protection Act
8 2 (1.44%) BYOD
8 2 (1.44%) Data Centre
8 2 (1.44%) iPad
8 2 (1.44%) Onboarding
9 1 (0.72%) Enterprise Software
9 1 (0.72%) Handset
9 1 (0.72%) Self-Motivation
Operating Systems
1 96 (69.06%) Windows
2 34 (24.46%) Windows 10
3 15 (10.79%) Windows 7
4 12 (8.63%) Windows Server
5 11 (7.91%) Android
6 9 (6.47%) Mac OS
7 7 (5.04%) Mac OS X
7 7 (5.04%) Windows 8
8 5 (3.60%) Apple iOS
9 4 (2.88%) Windows Server 2012
Processes & Methodologies
1 46 (33.09%) Customer Service
2 22 (15.83%) ITIL
3 20 (14.39%) Asset Management
4 17 (12.23%) Problem-Solving
5 11 (7.91%) Break/Fix
5 11 (7.91%) ITSM
6 9 (6.47%) Service Delivery
7 7 (5.04%) Customer Requirements
8 6 (4.32%) Customer Experience
8 6 (4.32%) Decision-Making
8 6 (4.32%) Inventory Management
8 6 (4.32%) Investment Management
8 6 (4.32%) Performance Management
8 6 (4.32%) Time Management
9 5 (3.60%) Change Management
9 5 (3.60%) Information Security
9 5 (3.60%) Logistics
10 4 (2.88%) Data Protection
10 4 (2.88%) Resource Management
10 4 (2.88%) Server Management
Programming Languages
1 1 (0.72%) PowerShell
1 1 (0.72%) Python
Qualifications
1 14 (10.07%) Security Cleared
2 12 (8.63%) Degree
3 9 (6.47%) SC Cleared
4 5 (3.60%) Microsoft Certification
5 2 (1.44%) ITIL Certification
6 1 (0.72%) BPSS Clearance
6 1 (0.72%) CISM
6 1 (0.72%) CISSP
6 1 (0.72%) ITIL Foundation Certificate
6 1 (0.72%) MCP
Quality Assurance & Compliance
1 11 (7.91%) SLA
2 5 (3.60%) ISO/IEC 27001
3 3 (2.16%) Accessibility
4 1 (0.72%) QA
System Software
1 45 (32.37%) Active Directory
2 6 (4.32%) Hyper-V
3 5 (3.60%) Firmware
4 4 (2.88%) Virtual Servers
5 1 (0.72%) Virtual Machines
5 1 (0.72%) VMware Infrastructure
Systems Management
1 25 (17.99%) SCCM
2 9 (6.47%) Microsoft Intune
3 5 (3.60%) WSUS
4 3 (2.16%) Jamf Pro
5 2 (1.44%) AirWatch
Vendors
1 50 (35.97%) Microsoft
2 18 (12.95%) ServiceNow
3 13 (9.35%) Citrix
4 11 (7.91%) Apple
5 10 (7.19%) Bloomberg
6 8 (5.76%) Dell
7 7 (5.04%) HP
8 6 (4.32%) Adobe
8 6 (4.32%) Cisco
8 6 (4.32%) Reuters
9 5 (3.60%) Ivanti
10 4 (2.88%) Becrypt
10 4 (2.88%) TOWER Software
10 4 (2.88%) Veeam
11 2 (1.44%) iManage
11 2 (1.44%) MobileIron
11 2 (1.44%) Okta
11 2 (1.44%) Refinitiv
12 1 (0.72%) FactSet
12 1 (0.72%) Trayport