Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Desktop Support role in IT jobs within the London region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 20 August 2008 with a comparison to the same period last year.

 Desktop Support
Location
3 months to
20 Aug 2008
Same period last year
Rank199203
Rank change on same period last yearUp+4
Matching permanent IT job ads7471087
As % of all UK permanent IT job ads sampled0.402 %0.453 %
As % of the category below1.089 %1.075 %
Salaries quoted635862
Average minimum salary£28,067£30,933
Average salary£29,652£32,516
% change on same period last year-8.80 %
Average maximum salary£31,236£34,098
UK excluding London average salary£24,355£24,535
% change on same period last year-0.73 %
London IT Job Market, Job TitlesJob Titles
London
Matching permanent IT job ads68605101098
As % of all UK permanent IT job ads sampled36.93 %42.14 %
Salaries quoted5717877919
Average minimum salary£45,790£47,385
Average salary£49,962£51,863
% change on same period last year-3.66 %
Average maximum salary£54,133£56,340
UK excluding London average salary£38,055£39,430
% change on same period last year-3.48 %
Desktop Support EnglandDesktop Support
England

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Desktop Support across the London region as a proportion of the total demand within the Job Titles category.

London Desktop Support Demand Trend

Desktop Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the London region.

London Desktop Support Salary Trend

Desktop Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Desktop Support across the London region over the 3 months to 20 August 2008.

London Desktop Support Salary Histogram

Desktop Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the London region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of LondonDown-10194£30,911-4.24 %
Docklands, LondonUp+1627£27,632-19.63 %
Canary WharfUp+1518£36,333-9.32 %
CroydonDown-610£22,111+4.35 %
UxbridgeUp+136£28,000+47.36 %
BarkingNew entry-4£23,000-
ClaphamUp+54£25,000+13.63 %
WimbledonUp+203£21,333+18.51 %
BromleyDown-23£27,833+32.53 %
SurbitonNew entry-3£24,000-
HammersmithUp+113£25,250-10.61 %
South CroydonNew entry-2£25,000-
GreenfordDown-12£22,000-26.66 %
HounslowUp+52£26,750-12.29 %
LutonDown-21£28,500+42.50 %
Kingston Upon ThamesNew entry-1£25,000-
SidcupNew entry-1£30,000-
EdgwareUp+91--
FelthamNew entry-1£24,500-
HayesDown-61£28,000+21.73 %
HendonNew entry-1£27,500-
EalingDown-131£23,500+1.62 %
Desktop Support EnglandDesktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

11163 (80.10 %)Windows
2732 (50.41 %)Windows XP
3618 (42.56 %)MS Office
4614 (42.29 %)Active Directory
5467 (32.16 %)Microsoft
6457 (31.47 %)Windows Server 2003
7444 (30.58 %)Finance
8414 (28.51 %)MS Excel
9325 (22.38 %)MS Exchange
10305 (21.01 %)Windows 2000
11302 (20.80 %)Microsoft Certification
12287 (19.77 %)Blackberry
13251 (17.29 %)TCP/IP
14227 (15.63 %)MCSE
15211 (14.53 %)Bloomberg
15211 (14.53 %)Banking
16197 (13.57 %)Reuters
17183 (12.60 %)Exchange Server 2003
18153 (10.54 %)MCP
19140 (9.642 %)Citrix
20134 (9.229 %)ITIL
21123 (8.471 %)LAN
22113 (7.782 %)HP
23111 (7.645 %)Lotus
23111 (7.645 %)Lotus Notes
24108 (7.438 %)Investment Banking
25107 (7.369 %)Windows 2000 Server
26105 (7.231 %)DNS
2797 (6.680 %)Windows Vista
2895 (6.543 %)VPN

Desktop Support
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

London IT Job Market, Application DevelopmentApplication Development
120 (1.377 %)Application Packaging
211 (0.758 %).NET
211 (0.758 %)ODBC
39 (0.620 %)WSH
47 (0.482 %)ASP
56 (0.413 %)HTML
65 (0.344 %)ASP.NET
73 (0.207 %)Software Packaging
82 (0.138 %)Mason
82 (0.138 %)COM
91 (0.069 %)J2EE
91 (0.069 %)OLE
91 (0.069 %)LAMP
London IT Job Market, Application PlatformsApplication Platforms
1325 (22.38 %)MS Exchange
2183 (12.60 %)Exchange Server 2003
3111 (7.645 %)Lotus Notes
480 (5.510 %)Exchange Server 2000
541 (2.824 %)Exchange Server 5.5
636 (2.479 %)IIS
716 (1.102 %)Blackberry Enterprise Server
813 (0.895 %)Exchange Server 2007
97 (0.482 %)SharePoint
106 (0.413 %)GroupWise
114 (0.275 %)WorkSite
123 (0.207 %)Apache
132 (0.138 %)CMS
141 (0.069 %)SharePoint Server 2007
141 (0.069 %)Tomcat
141 (0.069 %)WebLogic
141 (0.069 %)Lotus Domino
London IT Job Market, ApplicationsApplications
1618 (42.56 %)MS Office
2414 (28.51 %)MS Excel
331 (2.135 %)MS PowerPoint
411 (0.758 %)Acrobat
56 (0.413 %)Spreadsheet
65 (0.344 %)Adobe Illustrator
65 (0.344 %)QuarkXPress
65 (0.344 %)Photoshop
73 (0.207 %)MS Visio
82 (0.138 %)DeltaView
91 (0.069 %)InDesign
London IT Job Market, Business ApplicationsBusiness Applications
17 (0.482 %)assyst
23 (0.207 %)Kondor+
32 (0.138 %)Misys Equation
32 (0.138 %)RMDS
41 (0.069 %)Oracle Applications
41 (0.069 %)Misys Midas
41 (0.069 %)AWD
London IT Job Market, Communications & NetworkingCommunications & Networking
1251 (17.29 %)TCP/IP
2123 (8.471 %)LAN
3105 (7.231 %)DNS
495 (6.543 %)VPN
586 (5.923 %)DHCP
683 (5.716 %)WAN
772 (4.959 %)Internet
840 (2.755 %)Wireless
938 (2.617 %)Firewall
1029 (1.997 %)VoIP
1123 (1.584 %)Intranet
1215 (1.033 %)PBX
1312 (0.826 %)SMS
1312 (0.826 %)3G
1410 (0.689 %)Cisco PIX
159 (0.620 %)Ethernet
167 (0.482 %)FTP
167 (0.482 %)IPX
167 (0.482 %)IPX/SPX
167 (0.482 %)Broadband
London IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
145 (3.099 %)SQL Server
211 (0.758 %)SQL Server 2000
37 (0.482 %)SQL Server 2005
46 (0.413 %)MySQL
53 (0.207 %)MS Access
62 (0.138 %)Datawarehouse
62 (0.138 %)RDBMS
62 (0.138 %)BusinessObjects
62 (0.138 %)MSDE
71 (0.069 %)FileMaker
London IT Job Market, Development ApplicationsDevelopment Applications
112 (0.826 %)MSI
27 (0.482 %)InstallShield
35 (0.344 %)Visual Studio
44 (0.275 %)AdminStudio
52 (0.138 %)Flash
52 (0.138 %)Dreamweaver
61 (0.069 %)XDE
61 (0.069 %)VSS/SourceSafe
61 (0.069 %)FrontPage
London IT Job Market, GeneralGeneral
1444 (30.58 %)Finance
2211 (14.53 %)Banking
3108 (7.438 %)Investment Banking
467 (4.614 %)Law
564 (4.408 %)Telecoms
658 (3.994 %)Legal
757 (3.926 %)Pensions
851 (3.512 %)Insurance
942 (2.893 %)Back Office
1040 (2.755 %)Financial Institution
1138 (2.617 %)Front Office
1235 (2.410 %)Marketing
1333 (2.273 %)Health
1423 (1.584 %)Retail
1516 (1.102 %)Education
169 (0.620 %)Construction
178 (0.551 %)Advertising
178 (0.551 %)Publishing
186 (0.413 %)Games
186 (0.413 %)Auditing
London IT Job Market, MiscellaneousMiscellaneous
1287 (19.77 %)Blackberry
284 (5.785 %)PDA
325 (1.722 %)Video Conferencing
414 (0.964 %)German Language
414 (0.964 %)Fixed Income
513 (0.895 %)French Language
611 (0.758 %)Derivative
77 (0.482 %)Thin Client
77 (0.482 %)EPoS
77 (0.482 %)Fat Client
86 (0.413 %)AS400
95 (0.344 %)Smartphone
95 (0.344 %)Foreign Exchange (FX)
95 (0.344 %)Mainframe
95 (0.344 %)Equities
104 (0.275 %)Client/Server
113 (0.207 %)Mathematics
113 (0.207 %)Handset
122 (0.138 %)Replication
122 (0.138 %)Spanish Language
London IT Job Market, Operating SystemsOperating Systems
11163 (80.10 %)Windows
2732 (50.41 %)Windows XP
3457 (31.47 %)Windows Server 2003
4305 (21.01 %)Windows 2000
5107 (7.369 %)Windows 2000 Server
697 (6.680 %)Windows Vista
778 (5.372 %)Linux
861 (4.201 %)UNIX
861 (4.201 %)Windows NT
945 (3.099 %)Mac OS X
1014 (0.964 %)NetWare
1113 (0.895 %)Red Hat Linux
1212 (0.826 %)Solaris
136 (0.413 %)Windows CE
144 (0.275 %)Mac OS X Server
152 (0.138 %)CentOS
161 (0.069 %)SUSE
161 (0.069 %)Debian
161 (0.069 %)Windows Mobile
London IT Job Market, Processes & MethodologiesProcesses & Methodologies
1134 (9.229 %)ITIL
249 (3.375 %)Investment Management
339 (2.686 %)Asset Management
435 (2.410 %)Disaster Recovery
526 (1.791 %)Project Management
625 (1.722 %)Document Management
720 (1.377 %)Security Cleared
818 (1.240 %)Fund Management
818 (1.240 %)Problem Management
916 (1.102 %)Service Delivery
1010 (0.689 %)Service Management
118 (0.551 %)Change Management
118 (0.551 %)E-Commerce
118 (0.551 %)Migration
118 (0.551 %)SC Cleared
126 (0.413 %)Business Continuity
126 (0.413 %)Software Engineering
126 (0.413 %)Business Analysis
126 (0.413 %)Incident Management
126 (0.413 %)CRM
London IT Job Market, Programming LanguagesProgramming Languages
165 (4.477 %)SQL
226 (1.791 %)C
316 (1.102 %)VB
413 (0.895 %)VBScript
510 (0.689 %)Perl
66 (0.413 %)VBA
74 (0.275 %)PHP
74 (0.275 %)Transact-SQL
74 (0.275 %)C#
83 (0.207 %)Shell Script
92 (0.138 %)Java
101 (0.069 %)JavaScript
101 (0.069 %)PowerHouse
101 (0.069 %)AWK
101 (0.069 %)Korn
101 (0.069 %)PHP5
101 (0.069 %)PHP4
101 (0.069 %)VB.NET
London IT Job Market, QualificationsQualifications
1302 (20.80 %)Microsoft Certification
2227 (15.63 %)MCSE
3153 (10.54 %)MCP
491 (6.267 %)Degree
577 (5.303 %)MCSA
639 (2.686 %)Cisco Certification
738 (2.617 %)CCNA
738 (2.617 %)HP APS
830 (2.066 %)MCDST
924 (1.653 %)ITIL Certification
1015 (1.033 %)A+ Certification
1112 (0.826 %)MOS
1211 (0.758 %)Network+ Certification
1211 (0.758 %)MCDBA
139 (0.620 %)HND
146 (0.413 %)HP ASE
154 (0.275 %)CNE
154 (0.275 %)Novell Certification
163 (0.207 %)Citrix Certification
172 (0.138 %)DCSE
London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
126 (1.791 %)SLA
London IT Job Market, System SoftwareSystem Software
1614 (42.29 %)Active Directory
273 (5.028 %)Backup Exec
312 (0.826 %)Terminal Services
411 (0.758 %)VMware Infrastructure
59 (0.620 %)MetaFrame
59 (0.620 %)VMware ESX
66 (0.413 %)NetBackup
75 (0.344 %)ISA Server
82 (0.138 %)Citrix Presentation Server
91 (0.069 %)Terminal Server
91 (0.069 %)MailMarshal
London IT Job Market, Systems ManagementSystems Management
123 (1.584 %)Norton AntiVirus
215 (1.033 %)WSUS
313 (0.895 %)Systems Management Server (SMS)
48 (0.551 %)DameWare
56 (0.413 %)SCOM
65 (0.344 %)ServiceCenter
73 (0.207 %)SCCM
73 (0.207 %)MIMEsweeper
73 (0.207 %)ZENworks
82 (0.138 %)MOM
82 (0.138 %)OpenView Configuration Management
91 (0.069 %)ARCserve
London IT Job Market, VendorsVendors
1467 (32.16 %)Microsoft
2211 (14.53 %)Bloomberg
3197 (13.57 %)Reuters
4140 (9.642 %)Citrix
5113 (7.782 %)HP
6111 (7.645 %)Lotus
784 (5.785 %)Cisco
847 (3.237 %)Apple
944 (3.030 %)Dell
1038 (2.617 %)Remedy
1135 (2.410 %)Symantec
1230 (2.066 %)VERITAS
1329 (1.997 %)Novell
1426 (1.791 %)Avaya
1426 (1.791 %)Adobe
1519 (1.309 %)Fidessa
1618 (1.240 %)LANDesk
1717 (1.171 %)VMware
1717 (1.171 %)Intel
1816 (1.102 %)Interwoven