The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Desktop Support
Rank 329 374 345
Rank change year-on-year
+45 -29
Permanent jobs requiring a Desktop Support 337 285 336
As % of all permanent IT jobs located in London 0.75% 0.62% 0.70%
As % of the Job Titles category 0.80% 0.66% 0.74%
Number of salaries quoted 295 243 287
Average salary £31,500 £30,000 £30,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £23,500 £24,000 £24,500
10% offered a salary of more than £57,500 £45,000 £42,500
UK excluding London average salary £24,500 £26,000 £25,000
% change year-on-year
-5.76% +4.00%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42302 43278 45590
As % of all permanent IT jobs located in London 93.77% 93.99% 94.36%
Number of salaries quoted 35982 36005 39336
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in London

Desktop Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the London region.

Desktop Support Salary Trend in London

Desktop Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Desktop Support across the London region over the 3 months to 25 November 2014.

Desktop Support Salary Histogram in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the London region over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 85 £32,500 +8.33% 5
Stanmore +4 2 £21,500 -38.57% 1
Hayes - 2 £42,500 -
Hornchurch - 2 £28,000 -
Canary Wharf +33 1 - -
Chiswick - 1 £40,000 -
Westminster - 1 - -
Hounslow - 1 £27,500 -
Kingston Upon Thames - 1 £29,000 -
Wembley - 1 £25,000 -
Chessington - 1 £26,000 -
Harrow - 1 £22,500 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in London

For the 6 months to 25 November 2014, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 543 (79.97%) Windows
2 378 (55.67%) Active Directory
3 346 (50.96%) Windows 7
4 290 (42.71%) Microsoft
5 284 (41.83%) MS Office
6 234 (34.46%) ITIL
7 229 (33.73%) Finance
8 221 (32.55%) MS Excel
9 201 (29.60%) Blackberry
10 180 (26.51%) Windows XP
11 146 (21.50%) TCP/IP
12 142 (20.91%) Citrix
13 137 (20.18%) MS Exchange
14 122 (17.97%) Apple
15 114 (16.79%) LAN
16 112 (16.49%) Windows Server 2008
17 107 (15.76%) DHCP
18 104 (15.32%) Microsoft Certification
19 99 (14.58%) Bloomberg
20 94 (13.84%) Blackberry Enterprise Server
20 94 (13.84%) Windows 8
21 93 (13.70%) DNS
22 91 (13.40%) Windows Server 2003
23 88 (12.96%) Degree
24 84 (12.37%) VPN
25 81 (11.93%) Reuters
25 81 (11.93%) VMware
26 80 (11.78%) Cisco
26 80 (11.78%) WAN
27 76 (11.19%) Banking

Desktop Support
Top Related IT Skills in London by Category

For the 6 months to 25 November 2014, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 137 (20.18%) MS Exchange
2 94 (13.84%) Blackberry Enterprise Server
3 65 (9.57%) Exchange Server 2010
4 56 (8.25%) Exchange Server 2007
5 38 (5.60%) SharePoint
6 30 (4.42%) Exchange Server 2003
7 19 (2.80%) IBM Notes
8 18 (2.65%) Lync
9 16 (2.36%) Exchange Server 2013
10 9 (1.33%) WorkSite
11 8 (1.18%) CMS
12 6 (0.88%) Lotus Domino
13 5 (0.74%) IIS
14 4 (0.59%) Exchange Server 2000
14 4 (0.59%) Joomla!
14 4 (0.59%) WordPress
14 4 (0.59%) Drupal
15 2 (0.29%) LiveLink
16 1 (0.15%) Documentum
16 1 (0.15%) Captiva
Applications
1 284 (41.83%) MS Office
2 221 (32.55%) MS Excel
3 49 (7.22%) MS PowerPoint
4 10 (1.47%) MS Visio
5 7 (1.03%) Adobe Creative Suite
6 5 (0.74%) Spreadsheet
6 5 (0.74%) MS Project
7 3 (0.44%) Photoshop
7 3 (0.44%) Adobe Illustrator
8 1 (0.15%) Final Cut Pro
8 1 (0.15%) Acrobat
Business Applications
1 11 (1.62%) Eikon
2 9 (1.33%) Remedy ITSM
3 2 (0.29%) SAP BPC
3 2 (0.29%) SAP SD
3 2 (0.29%) assyst
4 1 (0.15%) Dynamics GP
4 1 (0.15%) GoldMine
4 1 (0.15%) Front Arena
4 1 (0.15%) SAP Oil and Gas
4 1 (0.15%) ReMetrica
Cloud Services
1 23 (3.39%) Office 365
2 16 (2.36%) Google Apps
3 4 (0.59%) SaaS
3 4 (0.59%) IaaS
Communications & Networking
1 146 (21.50%) TCP/IP
2 114 (16.79%) LAN
3 107 (15.76%) DHCP
4 93 (13.70%) DNS
5 84 (12.37%) VPN
6 80 (11.78%) WAN
7 38 (5.60%) Wireless
8 25 (3.68%) Firewall
9 24 (3.53%) VoIP
10 18 (2.65%) Internet
11 13 (1.91%) Cisco IOS
12 11 (1.62%) Wi-Fi
13 10 (1.47%) Network Security
14 8 (1.18%) IP Telephony
14 8 (1.18%) SAN
15 6 (0.88%) WLAN
15 6 (0.88%) ADSL
16 5 (0.74%) SMTP
17 4 (0.59%) Broadband
17 4 (0.59%) IPv4
Database & Business Intelligence
1 12 (1.77%) SQL Server
2 5 (0.74%) MySQL
3 4 (0.59%) FileMaker
3 4 (0.59%) SQL Server 2005
4 3 (0.44%) SQL Server 2008
5 2 (0.29%) Big Data
5 2 (0.29%) SAP BW
5 2 (0.29%) SQL Server 2000
6 1 (0.15%) Crystal Reports
6 1 (0.15%) SQL Server 2012
6 1 (0.15%) SQL Server Reporting Services
Development Applications
1 4 (0.59%) MSI
2 2 (0.29%) AdminStudio
2 2 (0.29%) JIRA
2 2 (0.29%) Ant
General
1 229 (33.73%) Finance
2 76 (11.19%) Banking
3 48 (7.07%) Law
4 46 (6.77%) Legal
5 27 (3.98%) Investment Banking
6 25 (3.68%) Front Office
7 22 (3.24%) Back Office
8 20 (2.95%) Telecoms
9 14 (2.06%) Marketing
10 13 (1.91%) Advertising
11 11 (1.62%) Financial Institution
12 6 (0.88%) Retail
12 6 (0.88%) German Language
13 2 (0.29%) Games
13 2 (0.29%) French Language
14 1 (0.15%) Billing
14 1 (0.15%) Publishing
14 1 (0.15%) Electronics
14 1 (0.15%) Manufacturing
Libraries, Frameworks & Software Standards
1 17 (2.50%) Application Packaging
2 6 (0.88%) HTML
3 4 (0.59%) CSS
3 4 (0.59%) XHTML
4 3 (0.44%) XMPP
5 1 (0.15%) LINQ
5 1 (0.15%) WSH
5 1 (0.15%) LAMP
Miscellaneous
1 201 (29.60%) Blackberry
2 54 (7.95%) iPhone
3 43 (6.33%) iPad
4 41 (6.04%) Hedge funds
5 32 (4.71%) Video Conferencing
6 25 (3.68%) Computer Science
6 25 (3.68%) Analytical Skills
7 11 (1.62%) Fat Client
7 11 (1.62%) Thin Client
7 11 (1.62%) Smartphone
8 7 (1.03%) Handset
8 7 (1.03%) SecurID
9 6 (0.88%) Replication
9 6 (0.88%) Foreign Exchange (FX)
9 6 (0.88%) PDA
9 6 (0.88%) Equities
10 5 (0.74%) CMDB
10 5 (0.74%) Mobile App
11 4 (0.59%) Social Media
11 4 (0.59%) Blog
Operating Systems
1 543 (79.97%) Windows
2 346 (50.96%) Windows 7
3 180 (26.51%) Windows XP
4 112 (16.49%) Windows Server 2008
5 94 (13.84%) Windows 8
6 91 (13.40%) Windows Server 2003
7 71 (10.46%) Android
8 52 (7.66%) Mac OS X
9 38 (5.60%) Apple iOS
10 29 (4.27%) Linux
11 25 (3.68%) Windows Server 2012
12 21 (3.09%) Windows 2000
13 20 (2.95%) Mac OS
14 12 (1.77%) Windows Vista
15 9 (1.33%) UNIX
16 6 (0.88%) Solaris
17 5 (0.74%) AIX
17 5 (0.74%) Mac OS X Server
17 5 (0.74%) Windows Mobile
17 5 (0.74%) Windows Phone
Processes & Methodologies
1 234 (34.46%) ITIL
2 25 (3.68%) Service Management
3 24 (3.53%) Mobile Device Management
4 21 (3.09%) Change Management
5 20 (2.95%) Service Delivery
5 20 (2.95%) Document Management
6 19 (2.80%) Asset Management
6 19 (2.80%) ITSM
6 19 (2.80%) Time Management
7 17 (2.50%) Problem Management
7 17 (2.50%) Incident Management
8 13 (1.91%) Migration
9 11 (1.62%) Line Management
9 11 (1.62%) People Management
10 8 (1.18%) Coaching
10 8 (1.18%) Stakeholder Management
10 8 (1.18%) Web Development
10 8 (1.18%) Security Management
10 8 (1.18%) Disaster Recovery
11 7 (1.03%) Project Management
Programming Languages
1 32 (4.71%) PowerShell
2 27 (3.98%) SQL
3 10 (1.47%) VBScript
4 8 (1.18%) VB
4 8 (1.18%) Python
5 7 (1.03%) PHP
6 6 (0.88%) Java
7 4 (0.59%) AppleScript
8 2 (0.29%) Perl
8 2 (0.29%) Bash Shell
Qualifications
1 104 (15.32%) Microsoft Certification
2 88 (12.96%) Degree
3 48 (7.07%) MCP
4 32 (4.71%) MCSE
5 31 (4.57%) MCITP
6 22 (3.24%) Security Cleared
6 22 (3.24%) ITIL Certification
7 18 (2.65%) MCDST
8 17 (2.50%) CCNA
8 17 (2.50%) Cisco Certification
9 13 (1.91%) A+ Certification
10 12 (1.77%) MCSA
10 12 (1.77%) SC Cleared
11 10 (1.47%) MOS
12 7 (1.03%) ITIL Foundation Certificate
13 4 (0.59%) ACTC
13 4 (0.59%) ACSA
14 3 (0.44%) Citrix Certification
14 3 (0.44%) MCTS
15 2 (0.29%) CTC Cleared
Quality Assurance & Compliance
1 55 (8.10%) SLA
2 7 (1.03%) ISO/IEC 27001
3 4 (0.59%) Sarbanes-Oxley
4 1 (0.15%) ISO 9001
System Software
1 378 (55.67%) Active Directory
2 47 (6.92%) VMware Infrastructure
3 21 (3.09%) XenApp
4 20 (2.95%) vSphere
5 15 (2.21%) Microsoft App-V
6 7 (1.03%) XenDesktop
7 6 (0.88%) Hyper-V
8 5 (0.74%) VMware ESX
9 4 (0.59%) Xen
10 3 (0.44%) Terminal Services
10 3 (0.44%) Citrix Presentation Server
11 2 (0.29%) VMware Workstation
11 2 (0.29%) Veritas Cluster Server
12 1 (0.15%) VMware ESXi
12 1 (0.15%) VirtualBox
12 1 (0.15%) MetaFrame
12 1 (0.15%) Terminal Server
12 1 (0.15%) Novell eDirectory
Systems Management
1 75 (11.05%) SCCM
2 15 (2.21%) Norton AntiVirus
3 9 (1.33%) Backup Exec
3 9 (1.33%) WSUS
4 6 (0.88%) Casper Suite
5 5 (0.74%) Sysprep
6 4 (0.59%) McAfee ePO
7 3 (0.44%) Symantec Enterprise Vault
8 2 (0.29%) Symantec Endpoint Protection
8 2 (0.29%) AppDNA
8 2 (0.29%) DameWare
8 2 (0.29%) NetBackup
9 1 (0.15%) Tivoli
9 1 (0.15%) Nagios
9 1 (0.15%) ARCserve
9 1 (0.15%) ServiceCenter
9 1 (0.15%) SCOM
9 1 (0.15%) Cisco CUCM
Vendors
1 290 (42.71%) Microsoft
2 142 (20.91%) Citrix
3 122 (17.97%) Apple
4 99 (14.58%) Bloomberg
5 81 (11.93%) VMware
5 81 (11.93%) Reuters
6 80 (11.78%) Cisco
7 36 (5.30%) HP
8 35 (5.15%) Avaya
9 30 (4.42%) Symantec
10 28 (4.12%) Remedy
11 21 (3.09%) Dell
12 20 (2.95%) Juniper
13 19 (2.80%) Lotus
14 16 (2.36%) Mitel
15 14 (2.06%) Fidessa
15 14 (2.06%) Adobe
16 13 (1.91%) Oracle
17 12 (1.77%) AppSense
17 12 (1.77%) Autodesk
London
TEKsystems
Salary: £25000 - £33000 per annum
Posted: 5 hours ago
London
Global Technology Solutions Ltd
Salary: £25000 - £26000 per annum + £1,966 Inner London Allowance
Posted: 14 hours ago
London
Venn Group - UK
Salary: 25000-30000 Per Annum plus benefits
Posted: Yesterday
London
People Source
Salary: £28000 - £35000 per annum + Benefits
Posted: Yesterday
London
H&R Talent
Salary: From £22,000 to £24,500 per annum Contributory Pension, Private Healt
Posted: Yesterday
West London
Roc Search
Salary: £24000 - £26000 per annum
Posted: Yesterday
City, London
Austin Fraser
Posted: 2 days ago
London
Capita - ITIN
Salary: £35000.00 - £38000.00 per annum
Posted: 4 days ago
London
Novate IT Ltd
Salary: £20000 to £25000 per annum - Generous Benefits
Posted: 4 days ago
South West London
Clear Edge Consulting
Salary: From £28,000 to £35,000 per annum Benefits
Posted: 5 days ago
London
Huxley Banking & Financial Services
Salary: £25000 - £35000 per annum + competitive
Posted: 5 days ago
London
Technology Sourcing Limited
Salary: From £40,000 to £50,000 per annum
Posted: 5 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £22000 - £25000 per annum + Training
Posted: 6 days ago
London
Harvey Nash plc
Salary: £30000 - £42000 per annum + benefits + training + bonus
Posted: 6 days ago
Central London / West End
FT Select
Salary: From £33,000 to £38,000 per annum plus on call and overtime
Posted: 6 days ago
City of London
Quantica Technology - London
Salary: £18000 - £20000 per annum
Posted: 8 days ago
South East London
Allied Worldwide
Posted: 11 days ago
London
Huxley Banking & Financial Services
Salary: £40000 - £45000 per annum + competitive
Posted: 19 days ago
London
TRG
Salary: 25000-32000 Per Annum Benefits
Posted: 23 days ago
London
Huxley Banking & Financial Services
Salary: £35000 - £45000 per annum + competitive
Posted: 25 days ago