Desktop Support Jobs in London

Desktop Support
England > London

The median Desktop Support salary in London is £41,500 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 387 430 578
Rank change year-on-year +43 +148 -76
Permanent jobs requiring a Desktop Support 120 207 316
As % of all permanent jobs advertised in London 0.51% 0.59% 0.47%
As % of the Job Titles category 0.54% 0.62% 0.49%
Number of salaries quoted 107 173 266
10th Percentile £29,000 £30,500 £28,500
25th Percentile £31,250 £32,500 £31,250
Median annual salary (50th Percentile) £41,500 £38,000 £37,500
Median % change year-on-year +9.21% +1.33% +7.14%
75th Percentile £52,875 £46,000 £48,750
90th Percentile £61,000 £60,000 £58,750
England median annual salary £32,500 £32,500 £33,125
% change year-on-year - -1.89% +1.92%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,214 33,631 64,176
% of permanent jobs with a recognized job title 94.10% 95.05% 96.36%
Number of salaries quoted 16,714 24,683 34,818
10th Percentile £38,110 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £92,000
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Desktop Support
Job Vacancy Trend in London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Desktop Support in London

Desktop Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Desktop Support in London.

Salary trend for Desktop Support in London

Desktop Support
Salary Histogram in London

Salary distribution for jobs citing Desktop Support in London over the 6 months to 2 May 2024.

Salary histogram for Desktop Support in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the London region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +27 25 £45,000 +25.00% 3
West London +12 21 £32,500 +8.33% 1
South London -10 3 £40,000 +5.26% 1
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 2 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Desktop Support in the job title.

1 89 (74.17%) Active Directory
2 87 (72.50%) Windows
3 81 (67.50%) Microsoft 365
4 78 (65.00%) Microsoft
5 59 (49.17%) Finance
6 52 (43.33%) Microsoft Office
7 50 (41.67%) Microsoft Exchange
8 44 (36.67%) Windows 10
9 42 (35.00%) Social Skills
10 32 (26.67%) Azure
11 31 (25.83%) Microsoft Intune
12 30 (25.00%) ITIL
13 25 (20.83%) DNS
13 25 (20.83%) SCCM
14 21 (17.50%) Entra ID
14 21 (17.50%) Smartphone
15 20 (16.67%) Customer Service
16 18 (15.00%) Problem-Solving
17 17 (14.17%) Banking
18 16 (13.33%) Degree
19 15 (12.50%) VMware
19 15 (12.50%) ITSM
20 14 (11.67%) Apple
20 14 (11.67%) Cisco
21 13 (10.83%) SLA
21 13 (10.83%) Video Conferencing
22 12 (10.00%) VMware Infrastructure
22 12 (10.00%) ServiceNow
23 11 (9.17%) Asset Management
24 10 (8.33%) Stakeholder Management

Desktop Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (41.67%) Microsoft Exchange
2 8 (6.67%) SharePoint
3 6 (5.00%) Skype for Business
4 2 (1.67%) Exchange Server 2010
5 1 (0.83%) CMS
Applications
1 52 (43.33%) Microsoft Office
2 5 (4.17%) Microsoft Excel
3 3 (2.50%) Microsoft PowerPoint
Business Applications
1 4 (3.33%) Eikon
Cloud Services
1 81 (67.50%) Microsoft 365
2 32 (26.67%) Azure
3 21 (17.50%) Entra ID
4 10 (8.33%) Mimecast
5 7 (5.83%) WhatsApp
6 6 (5.00%) OneDrive
7 2 (1.67%) Slack
Communications & Networking
1 25 (20.83%) DNS
2 10 (8.33%) Skype
3 7 (5.83%) DHCP
4 6 (5.00%) Cisco IOS
4 6 (5.00%) TCP/IP
5 4 (3.33%) VPN
6 3 (2.50%) LAN
6 3 (2.50%) Remote Desktop
6 3 (2.50%) Telepresence
6 3 (2.50%) VoIP
6 3 (2.50%) WAN
6 3 (2.50%) WebEx
7 2 (1.67%) Firewall
7 2 (1.67%) Network Security
8 1 (0.83%) PSTN
8 1 (0.83%) Structured Cabling
8 1 (0.83%) Wireless
Development Applications
1 2 (1.67%) JIRA
2 1 (0.83%) MSI
General
1 59 (49.17%) Finance
2 42 (35.00%) Social Skills
3 17 (14.17%) Banking
4 9 (7.50%) Legal
5 8 (6.67%) Analytical Skills
6 7 (5.83%) Inclusion and Diversity
7 5 (4.17%) Law
8 4 (3.33%) Front Office
8 4 (3.33%) Telecoms
9 3 (2.50%) Automotive
9 3 (2.50%) Pharmaceutical
9 3 (2.50%) Retail
10 2 (1.67%) Financial Institution
10 2 (1.67%) Organisational Skills
10 2 (1.67%) Public Sector
11 1 (0.83%) Electronics
11 1 (0.83%) Manufacturing
11 1 (0.83%) Marketing
11 1 (0.83%) Presentation Skills
11 1 (0.83%) Spanish Language
Miscellaneous
1 21 (17.50%) Smartphone
2 13 (10.83%) Video Conferencing
3 10 (8.33%) Blackberry
4 8 (6.67%) iPad
4 8 (6.67%) Onboarding
5 7 (5.83%) BYOD
5 7 (5.83%) iPhone
6 3 (2.50%) Hedge funds
7 2 (1.67%) CMDB
7 2 (1.67%) Management Information System
7 2 (1.67%) Mobile App
7 2 (1.67%) Self-Motivation
8 1 (0.83%) Derivative
8 1 (0.83%) Driving Licence
8 1 (0.83%) EPoS
8 1 (0.83%) Virtual Team
Operating Systems
1 87 (72.50%) Windows
2 44 (36.67%) Windows 10
3 10 (8.33%) Android
4 9 (7.50%) Windows 7
4 9 (7.50%) Windows Server
5 8 (6.67%) Mac OS
6 7 (5.83%) Apple iOS
7 6 (5.00%) Mac OS X
8 4 (3.33%) Windows Server 2008
9 1 (0.83%) Linux
9 1 (0.83%) Windows Server 2012
9 1 (0.83%) Windows XP
Processes & Methodologies
1 30 (25.00%) ITIL
2 20 (16.67%) Customer Service
3 18 (15.00%) Problem-Solving
4 15 (12.50%) ITSM
5 11 (9.17%) Asset Management
6 10 (8.33%) Stakeholder Management
7 7 (5.83%) Break/Fix
7 7 (5.83%) Root Cause Analysis
7 7 (5.83%) Service Management
8 5 (4.17%) Mobile Device Management
8 5 (4.17%) Service Delivery
9 4 (3.33%) Change Management
9 4 (3.33%) Customer Experience
9 4 (3.33%) Cybersecurity
9 4 (3.33%) Software Deployment
10 3 (2.50%) Collaborative Working
10 3 (2.50%) Computer Science
10 3 (2.50%) Infrastructure Engineering
10 3 (2.50%) Ticket Management
11 2 (1.67%) Agile
Programming Languages
1 9 (7.50%) PowerShell
2 1 (0.83%) SQL
Qualifications
1 16 (13.33%) Degree
2 5 (4.17%) A+ Certification
2 5 (4.17%) ITIL Certification
2 5 (4.17%) Microsoft Certification
3 3 (2.50%) Computer Science Degree
3 3 (2.50%) ITIL Foundation Certificate
3 3 (2.50%) Master's Degree
3 3 (2.50%) MBA
3 3 (2.50%) MCP
4 2 (1.67%) CCNA
4 2 (1.67%) Cisco Certification
4 2 (1.67%) DBS Check
4 2 (1.67%) SC Cleared
4 2 (1.67%) Security Cleared
Quality Assurance & Compliance
1 13 (10.83%) SLA
2 1 (0.83%) Accessibility
2 1 (0.83%) GDPR
2 1 (0.83%) ISO/IEC 27001
System Software
1 89 (74.17%) Active Directory
2 12 (10.00%) VMware Infrastructure
3 9 (7.50%) Hyper-V
4 4 (3.33%) vSphere
5 2 (1.67%) Virtual Desktop
6 1 (0.83%) Firmware
6 1 (0.83%) VMware ESXi
6 1 (0.83%) XenApp
6 1 (0.83%) XenDesktop
Systems Management
1 31 (25.83%) Microsoft Intune
2 25 (20.83%) SCCM
3 3 (2.50%) Jamf Pro
4 2 (1.67%) Cisco CUCM
4 2 (1.67%) Single Sign-On
5 1 (0.83%) Backup Exec
5 1 (0.83%) McAfee ePO
5 1 (0.83%) NetBackup
5 1 (0.83%) Norton AntiVirus
5 1 (0.83%) Symantec Enterprise Vault
5 1 (0.83%) vCenter Server
5 1 (0.83%) WSUS
Vendors
1 78 (65.00%) Microsoft
2 15 (12.50%) VMware
3 14 (11.67%) Apple
3 14 (11.67%) Cisco
4 12 (10.00%) ServiceNow
5 10 (8.33%) Bloomberg
6 8 (6.67%) Citrix
7 5 (4.17%) Ivanti
8 4 (3.33%) Samsung
9 3 (2.50%) Dell
9 3 (2.50%) iManage
9 3 (2.50%) Polycom
10 2 (1.67%) Intapp
10 2 (1.67%) Okta
10 2 (1.67%) Reuters
10 2 (1.67%) Symantec
10 2 (1.67%) Trayport
11 1 (0.83%) Aderant
11 1 (0.83%) Snow
11 1 (0.83%) Xerox