The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Desktop Support
Rank 357 353 395
Rank change year-on-year
-4 +42
Permanent jobs requiring a Desktop Support 317 342 235
As % of all permanent IT jobs located in London 0.71% 0.73% 0.53%
As % of the Job Titles category 0.77% 0.78% 0.56%
Number of salaries quoted 282 281 201
Average salary £31,500 £32,500 £30,000
Average salary % change year-on-year
-3.07% +8.33%
90% offered a salary of more than £23,500 £25,000 £22,500
10% offered a salary of more than £44,800 £45,000 £40,000
UK excluding London average salary £26,500 £25,000 £24,000
% change year-on-year
+6.00% +4.16%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41405 43906 41833
As % of all permanent IT jobs located in London 93.16% 93.53% 93.51%
Number of salaries quoted 35392 36667 35123
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Desktop Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in London

Desktop Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the London region.

Desktop Support Salary Trend in London

Desktop Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Desktop Support across the London region over the 3 months to 2 September 2015.

Desktop Support Salary Histogram in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the London region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +26 89 £30,000 -6.25% 8
Bromley - 4 £21,750 -
Kingston Upon Thames +5 1 £27,500 -13.04%
Uxbridge - 1 £22,000 -
Canary Wharf - 1 £24,500 -
Bexleyheath - 1 £25,000 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in London

For the 6 months to 2 September 2015, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 534 (85.17%) Windows
2 355 (56.62%) Active Directory
3 341 (54.39%) Windows 7
4 331 (52.79%) Microsoft
5 257 (40.99%) MS Office
6 204 (32.54%) Finance
7 180 (28.71%) MS Excel
8 174 (27.75%) ITIL
9 151 (24.08%) Citrix
10 148 (23.60%) Blackberry
11 107 (17.07%) Microsoft Certification
12 93 (14.83%) SCCM
13 92 (14.67%) MS Exchange
14 85 (13.56%) Windows 8
15 84 (13.40%) Windows XP
16 83 (13.24%) VMware
17 77 (12.28%) Degree
18 76 (12.12%) DHCP
19 71 (11.32%) Windows Server 2008
20 68 (10.85%) TCP/IP
21 66 (10.53%) MCSE
22 65 (10.37%) SharePoint
23 64 (10.21%) Apple
24 63 (10.05%) Banking
25 59 (9.41%) Hedge funds
26 57 (9.09%) Android
27 55 (8.77%) VMware Infrastructure
27 55 (8.77%) Analytical Skills
27 55 (8.77%) Bloomberg
28 54 (8.61%) DNS

Desktop Support
Top Related IT Skills in London by Category

For the 6 months to 2 September 2015, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 92 (14.67%) MS Exchange
2 65 (10.37%) SharePoint
3 41 (6.54%) Blackberry Enterprise Server
3 41 (6.54%) Exchange Server 2010
4 26 (4.15%) Lync
5 23 (3.67%) Exchange Server 2007
6 19 (3.03%) Exchange Server 2013
7 14 (2.23%) WorkSite
8 10 (1.59%) IBM Notes
9 5 (0.80%) IIS
9 5 (0.80%) Exchange Server 2003
10 4 (0.64%) Apache
11 3 (0.48%) SharePoint 2010
12 2 (0.32%) Confluence
13 1 (0.16%) Node.js
13 1 (0.16%) SharePoint 2013
13 1 (0.16%) CMS
13 1 (0.16%) LiveLink
Applications
1 257 (40.99%) MS Office
2 180 (28.71%) MS Excel
3 15 (2.39%) MS PowerPoint
4 7 (1.12%) Adobe Creative Suite
5 5 (0.80%) MS Visio
6 4 (0.64%) AutoCAD
7 3 (0.48%) Acrobat
7 3 (0.48%) Spreadsheet
8 2 (0.32%) Revit
8 2 (0.32%) SketchUp
8 2 (0.32%) MS Project
9 1 (0.16%) Photoshop
9 1 (0.16%) Adobe Illustrator
9 1 (0.16%) InDesign
9 1 (0.16%) Final Cut Pro
9 1 (0.16%) MicroStation
Business Applications
1 8 (1.28%) Dynamics CRM
2 1 (0.16%) ResourceLink
2 1 (0.16%) Remedy ITSM
2 1 (0.16%) Oracle Applications
2 1 (0.16%) assyst
Cloud Services
1 29 (4.63%) Office 365
2 6 (0.96%) Google Apps
3 4 (0.64%) Amazon AWS
4 3 (0.48%) SaaS
5 2 (0.32%) Microsoft Azure
6 1 (0.16%) PaaS
6 1 (0.16%) IaaS
6 1 (0.16%) Dropbox
6 1 (0.16%) Google Drive
6 1 (0.16%) Mimecast
Communications & Networking
1 76 (12.12%) DHCP
2 68 (10.85%) TCP/IP
3 54 (8.61%) DNS
4 49 (7.81%) LAN
5 40 (6.38%) WAN
6 34 (5.42%) VPN
7 30 (4.78%) Firewall
8 26 (4.15%) Wireless
9 24 (3.83%) VoIP
10 15 (2.39%) Internet
11 12 (1.91%) Wi-Fi
12 10 (1.59%) SAN
12 10 (1.59%) IP Telephony
12 10 (1.59%) Cisco IOS
13 8 (1.28%) VLAN
14 7 (1.12%) Network Security
15 5 (0.80%) NAS
16 4 (0.64%) SSL
16 4 (0.64%) ADSL
17 3 (0.48%) Ethernet
Database & Business Intelligence
1 14 (2.23%) SQL Server
2 5 (0.80%) SQL Server 2012
3 2 (0.32%) RDBMS
3 2 (0.32%) Relational Database
4 1 (0.16%) PostgreSQL
4 1 (0.16%) SQL Server 2005
4 1 (0.16%) SQL Server Integration Services
4 1 (0.16%) SQL Server 2008
4 1 (0.16%) Oracle Database
4 1 (0.16%) DB2
4 1 (0.16%) DTS
Development Applications
1 23 (3.67%) JIRA
2 4 (0.64%) Visual Studio
3 3 (0.48%) Ant
4 1 (0.16%) MSI
4 1 (0.16%) AdminStudio
General
1 204 (32.54%) Finance
2 63 (10.05%) Banking
3 54 (8.61%) Law
4 44 (7.02%) Legal
5 32 (5.10%) Front Office
6 31 (4.94%) Financial Institution
7 26 (4.15%) Investment Banking
8 21 (3.35%) Back Office
9 19 (3.03%) Telecoms
10 18 (2.87%) Games
11 12 (1.91%) Retail
12 8 (1.28%) Advertising
12 8 (1.28%) Mandarin Language
13 5 (0.80%) Marketing
14 2 (0.32%) French Language
14 2 (0.32%) Publishing
15 1 (0.16%) Local Government
15 1 (0.16%) Multimedia
15 1 (0.16%) Billing
15 1 (0.16%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (1.44%) Application Packaging
2 5 (0.80%) .NET
3 4 (0.64%) COM
4 3 (0.48%) WSH
4 3 (0.48%) Silverlight
5 2 (0.32%) FIX Protocol
5 2 (0.32%) Web Services
6 1 (0.16%) SAP Basis
6 1 (0.16%) LINQ
Miscellaneous
1 148 (23.60%) Blackberry
2 59 (9.41%) Hedge funds
3 55 (8.77%) Analytical Skills
4 43 (6.86%) Video Conferencing
5 38 (6.06%) Computer Science
6 36 (5.74%) iPhone
7 25 (3.99%) Mathematics
8 17 (2.71%) iPad
9 8 (1.28%) Enterprise Software
9 8 (1.28%) Management Information System
10 7 (1.12%) Data Centre
10 7 (1.12%) Online Games
11 5 (0.80%) Thin Client
11 5 (0.80%) Fat Client
12 4 (0.64%) BYOD
13 3 (0.48%) User Experience
13 3 (0.48%) Performance Metrics
13 3 (0.48%) Digital Media
13 3 (0.48%) Smartphone
13 3 (0.48%) Derivative
Operating Systems
1 534 (85.17%) Windows
2 341 (54.39%) Windows 7
3 85 (13.56%) Windows 8
4 84 (13.40%) Windows XP
5 71 (11.32%) Windows Server 2008
6 57 (9.09%) Android
7 47 (7.50%) Windows Server 2003
8 44 (7.02%) Mac OS X
9 39 (6.22%) Windows Server 2012
10 30 (4.78%) Apple iOS
11 26 (4.15%) Linux
12 21 (3.35%) Mac OS
13 14 (2.23%) Windows Vista
14 8 (1.28%) Windows Mobile
15 7 (1.12%) Windows Phone
16 6 (0.96%) UNIX
17 3 (0.48%) Windows 2000
17 3 (0.48%) Windows 2000 Server
17 3 (0.48%) CentOS
18 2 (0.32%) Windows NT
Processes & Methodologies
1 174 (27.75%) ITIL
2 34 (5.42%) Service Delivery
3 33 (5.26%) Service Management
3 33 (5.26%) Incident Management
4 28 (4.47%) Problem Management
5 22 (3.51%) Change Management
6 20 (3.19%) Asset Management
6 20 (3.19%) Investment Management
7 18 (2.87%) Project Management
7 18 (2.87%) Business Continuity
8 17 (2.71%) Mentoring
9 16 (2.55%) Software Deployment
9 16 (2.55%) Business Continuity Management
10 13 (2.07%) CRM
11 10 (1.59%) Change Control
12 9 (1.44%) ITSM
12 9 (1.44%) Continuous Improvement
13 8 (1.28%) Patch Management
14 7 (1.12%) Information Security
14 7 (1.12%) Document Management
Programming Languages
1 43 (6.86%) SQL
2 29 (4.63%) PowerShell
3 10 (1.59%) VBScript
4 6 (0.96%) VB
4 6 (0.96%) C
5 5 (0.80%) JavaScript
6 4 (0.64%) C#
7 2 (0.32%) Bash Shell
8 1 (0.16%) Java
8 1 (0.16%) Perl
8 1 (0.16%) PHP
8 1 (0.16%) VB.NET
8 1 (0.16%) Python
Qualifications
1 107 (17.07%) Microsoft Certification
2 77 (12.28%) Degree
3 66 (10.53%) MCSE
4 54 (8.61%) MCP
5 34 (5.42%) MCSA
6 26 (4.15%) MCITP
7 17 (2.71%) CCNA
7 17 (2.71%) Cisco Certification
8 14 (2.23%) ITIL Certification
9 13 (2.07%) A+ Certification
9 13 (2.07%) MCDST
10 5 (0.80%) MOS
11 2 (0.32%) Security Cleared
11 2 (0.32%) ACSP
11 2 (0.32%) CCNP
11 2 (0.32%) MCTS
12 1 (0.16%) Citrix Certification
12 1 (0.16%) ITIL Foundation Certificate
12 1 (0.16%) VMware Certified Professional (VCP)
12 1 (0.16%) CISM
Quality Assurance & Compliance
1 27 (4.31%) SLA
2 4 (0.64%) ISO/IEC 27001
3 1 (0.16%) COBIT
3 1 (0.16%) 21 CFR Part 11
System Software
1 355 (56.62%) Active Directory
2 55 (8.77%) VMware Infrastructure
3 44 (7.02%) XenApp
4 28 (4.47%) Hyper-V
5 20 (3.19%) XenDesktop
6 15 (2.39%) Xen
7 12 (1.91%) Citrix Presentation Server
8 11 (1.75%) vSphere
9 7 (1.12%) Microsoft App-V
10 5 (0.80%) BitLocker
10 5 (0.80%) Terminal Services
10 5 (0.80%) VMware ESX
11 3 (0.48%) VMware Workstation
11 3 (0.48%) Terminal Server
11 3 (0.48%) VMware ESXi
12 2 (0.32%) VMware Server
13 1 (0.16%) Microsoft Virtual Server
13 1 (0.16%) qmail
Systems Management
1 93 (14.83%) SCCM
2 11 (1.75%) Backup Exec
3 10 (1.59%) Norton AntiVirus
4 7 (1.12%) AirWatch
5 4 (0.64%) DameWare
5 4 (0.64%) SCOM
5 4 (0.64%) Symantec Endpoint Protection
5 4 (0.64%) Casper Suite
6 3 (0.48%) WSUS
6 3 (0.48%) MAILsweeper
6 3 (0.48%) Systems Management Server (SMS)
7 2 (0.32%) NetBackup
8 1 (0.16%) SCSM
8 1 (0.16%) HP Data Protector
8 1 (0.16%) Plesk
8 1 (0.16%) Sysprep
8 1 (0.16%) McAfee ePO
8 1 (0.16%) AppDNA
8 1 (0.16%) Tivoli
8 1 (0.16%) Cisco IPCC
Vendors
1 331 (52.79%) Microsoft
2 151 (24.08%) Citrix
3 83 (13.24%) VMware
4 64 (10.21%) Apple
5 55 (8.77%) Bloomberg
6 44 (7.02%) HP
6 44 (7.02%) Cisco
7 38 (6.06%) Reuters
8 30 (4.78%) Avaya
9 27 (4.31%) Dell
10 24 (3.83%) ServiceNow
11 21 (3.35%) Atlassian
12 19 (3.03%) Symantec
13 16 (2.55%) Adobe
14 15 (2.39%) Remedy
14 15 (2.39%) Altiris
15 14 (2.23%) AppSense
16 12 (1.91%) Wyse
16 12 (1.91%) Interwoven
16 12 (1.91%) LANDesk
City, London
Kelway Ltd
Salary: Up to £26,000 per annum
Posted: 9 hours ago
London
Mint Recruitment Solutions
Salary: £28000 - £33000 per annum + Excellent
Posted: 21 hours ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: Yesterday
City, London
Kelway Ltd
Salary: Up to £26,000 per annum
Posted: Yesterday
London
Marcus Donald People
Salary: £90 - £100 per day
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 2 days ago
London
Skye Group
Salary: From £28,000 to £30,000 per annum with company benefits
Posted: 5 days ago
City, London
Global Technology Solutions Ltd
Salary: £24000 - £26000 per annum
Posted: 5 days ago
City, London
Polar Recruitment
Salary: £32000 - £42000 per annum + benefits
Posted: 5 days ago
City, London
Polar Recruitment
Salary: £28000 - £32000 per annum + benefits
Posted: 5 days ago
London
Premier IT
Salary: £25000 - £28000 per annum
Posted: 6 days ago
West London
JWResource
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 6 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £33000.00 per annum
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum
Posted: 7 days ago
West London
ASG Worldwide
Salary: Competitive salary
Posted: 12 days ago
London
DTI Global
Salary: Negotiable
Posted: 12 days ago