The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 326 403 341
Rank change year-on-year
+77 -62
Permanent jobs requiring a Desktop Support 341 235 358
As % of all permanent IT jobs located in London 0.72% 0.53% 0.71%
As % of the Job Titles category 0.78% 0.57% 0.75%
Number of salaries quoted 280 201 303
Average salary £32,500 £30,000 £29,000
Average salary % change year-on-year
+8.33% +3.44%
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £45,000 £40,000 £39,000
UK excluding London average salary £25,000 £24,000 £25,500
% change year-on-year
+4.16% -5.88%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43977 41236 47790
As % of all permanent IT jobs located in London 93.41% 93.48% 94.56%
Number of salaries quoted 36739 34601 41479
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in London

Desktop Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the London region.

Desktop Support Salary Trend in London

Desktop Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Desktop Support across the London region over the 3 months to 29 August 2014.

Desktop Support Salary Histogram in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the London region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 88 £32,000 +3.22% 12
Kingston Upon Thames -13 5 £31,625 +21.63%
Docklands, London - 3 £29,500 -
Croydon -15 2 £25,000 +8.69%
Hayes - 1 - -
Chessington - 1 £26,500 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in London

For the 6 months to 29 August 2014, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 531 (80.33%) Windows
2 342 (51.74%) Active Directory
3 330 (49.92%) Windows 7
4 307 (46.44%) MS Office
5 267 (40.39%) Microsoft
6 235 (35.55%) Finance
7 222 (33.59%) ITIL
8 208 (31.47%) MS Excel
9 198 (29.95%) Blackberry
10 196 (29.65%) Windows XP
11 145 (21.94%) Apple
12 135 (20.42%) Citrix
13 134 (20.27%) TCP/IP
14 113 (17.10%) MS Exchange
15 107 (16.19%) DHCP
16 106 (16.04%) Windows Server 2008
17 95 (14.37%) DNS
17 95 (14.37%) Microsoft Certification
18 91 (13.77%) Degree
19 87 (13.16%) LAN
20 85 (12.86%) Windows 8
21 84 (12.71%) Blackberry Enterprise Server
22 79 (11.95%) SCCM
23 74 (11.20%) VPN
24 71 (10.74%) WAN
25 69 (10.44%) Windows Server 2003
26 67 (10.14%) Bloomberg
26 67 (10.14%) VMware
27 65 (9.83%) Law
28 64 (9.68%) Exchange Server 2010

Desktop Support
Top Related IT Skills in London by Category

For the 6 months to 29 August 2014, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 113 (17.10%) MS Exchange
2 84 (12.71%) Blackberry Enterprise Server
3 64 (9.68%) Exchange Server 2010
4 39 (5.90%) Exchange Server 2007
5 32 (4.84%) SharePoint
6 27 (4.08%) Exchange Server 2003
7 19 (2.87%) IBM Notes
8 16 (2.42%) Lync
9 10 (1.51%) Exchange Server 2013
10 7 (1.06%) WorkSite
10 7 (1.06%) IIS
10 7 (1.06%) CMS
11 4 (0.61%) WordPress
11 4 (0.61%) Joomla!
11 4 (0.61%) Drupal
12 3 (0.45%) Exchange Server 2000
13 1 (0.15%) Documentum
13 1 (0.15%) Apache
13 1 (0.15%) Captiva
13 1 (0.15%) nginx
Applications
1 307 (46.44%) MS Office
2 208 (31.47%) MS Excel
3 51 (7.72%) MS PowerPoint
4 10 (1.51%) MS Visio
5 9 (1.36%) MS Project
6 3 (0.45%) Photoshop
6 3 (0.45%) Spreadsheet
6 3 (0.45%) Adobe Illustrator
7 2 (0.30%) Final Cut Pro
8 1 (0.15%) Acrobat
Business Applications
1 17 (2.57%) Remedy ITSM
2 5 (0.76%) Dynamics CRM
3 4 (0.61%) Eikon
4 1 (0.15%) SAP SD
4 1 (0.15%) GoldMine
4 1 (0.15%) SAP BPC
4 1 (0.15%) ReMetrica
Cloud Services
1 24 (3.63%) Office 365
2 9 (1.36%) Google Apps
3 7 (1.06%) SaaS
4 3 (0.45%) IaaS
Communications & Networking
1 134 (20.27%) TCP/IP
2 107 (16.19%) DHCP
3 95 (14.37%) DNS
4 87 (13.16%) LAN
5 74 (11.20%) VPN
6 71 (10.74%) WAN
7 44 (6.66%) Wireless
8 21 (3.18%) Internet
9 20 (3.03%) VoIP
10 14 (2.12%) Firewall
10 14 (2.12%) Wi-Fi
11 11 (1.66%) IP Telephony
12 8 (1.21%) Cisco IOS
12 8 (1.21%) ADSL
12 8 (1.21%) SMTP
13 7 (1.06%) Network Security
13 7 (1.06%) SAN
14 6 (0.91%) WLAN
15 5 (0.76%) Broadband
15 5 (0.76%) LDAP
Database & Business Intelligence
1 7 (1.06%) SQL Server
2 4 (0.61%) SQL Server 2008
2 4 (0.61%) MySQL
3 3 (0.45%) SQL Server 2000
3 3 (0.45%) FileMaker
3 3 (0.45%) SQL Server 2005
4 1 (0.15%) Crystal Reports
4 1 (0.15%) SAP BW
4 1 (0.15%) Hadoop
4 1 (0.15%) Big Data
Development Applications
1 9 (1.36%) MSI
2 2 (0.30%) AdminStudio
3 1 (0.15%) Ant
General
1 235 (35.55%) Finance
2 65 (9.83%) Law
3 61 (9.23%) Banking
4 47 (7.11%) Legal
5 24 (3.63%) Back Office
6 18 (2.72%) Advertising
6 18 (2.72%) Marketing
7 14 (2.12%) Financial Institution
7 14 (2.12%) Front Office
8 12 (1.82%) Investment Banking
9 6 (0.91%) German Language
10 5 (0.76%) Games
11 4 (0.61%) Publishing
12 3 (0.45%) Telecoms
13 2 (0.30%) Retail
14 1 (0.15%) Spanish Language
14 1 (0.15%) French Language
Libraries, Frameworks & Software Standards
1 14 (2.12%) Application Packaging
2 6 (0.91%) Software Packaging
3 4 (0.61%) HTML
3 4 (0.61%) CSS
3 4 (0.61%) XHTML
4 1 (0.15%) WSH
4 1 (0.15%) XMPP
Miscellaneous
1 198 (29.95%) Blackberry
2 48 (7.26%) iPad
3 47 (7.11%) iPhone
4 32 (4.84%) Video Conferencing
5 30 (4.54%) Hedge funds
6 22 (3.33%) Computer Science
6 22 (3.33%) Smartphone
7 12 (1.82%) PDA
8 8 (1.21%) Derivative
9 7 (1.06%) IVR
10 6 (0.91%) SecurID
10 6 (0.91%) Mobile App
11 5 (0.76%) Enterprise Software
11 5 (0.76%) Fat Client
11 5 (0.76%) Thin Client
11 5 (0.76%) Management Information System
11 5 (0.76%) Fixed Income
12 4 (0.61%) Foreign Exchange (FX)
12 4 (0.61%) Social Media
12 4 (0.61%) Blog
Operating Systems
1 531 (80.33%) Windows
2 330 (49.92%) Windows 7
3 196 (29.65%) Windows XP
4 106 (16.04%) Windows Server 2008
5 85 (12.86%) Windows 8
6 69 (10.44%) Windows Server 2003
7 56 (8.47%) Android
8 52 (7.87%) Mac OS X
9 43 (6.51%) Apple iOS
10 28 (4.24%) Windows Server 2012
11 25 (3.78%) Mac OS
11 25 (3.78%) Windows Vista
12 24 (3.63%) Linux
13 11 (1.66%) Windows 2000
14 10 (1.51%) UNIX
15 6 (0.91%) Red Hat Enterprise Linux
16 5 (0.76%) Windows Mobile
16 5 (0.76%) Solaris
16 5 (0.76%) SUSE
16 5 (0.76%) Debian
Processes & Methodologies
1 222 (33.59%) ITIL
2 39 (5.90%) Service Management
3 28 (4.24%) ITSM
4 27 (4.08%) Service Delivery
5 25 (3.78%) Asset Management
5 25 (3.78%) Document Management
6 19 (2.87%) Release Management
6 19 (2.87%) Mobile Device Management
7 18 (2.72%) Investment Management
7 18 (2.72%) Incident Management
8 17 (2.57%) Time Management
9 16 (2.42%) Change Management
10 15 (2.27%) Problem Management
11 12 (1.82%) Migration
12 10 (1.51%) Project Planning
12 10 (1.51%) Supplier Management
12 10 (1.51%) ITIL V3
13 9 (1.36%) Fund Management
14 7 (1.06%) Web Development
14 7 (1.06%) CRM
Programming Languages
1 34 (5.14%) SQL
2 25 (3.78%) PowerShell
3 13 (1.97%) VBScript
4 12 (1.82%) VB
5 7 (1.06%) Python
6 5 (0.76%) PHP
7 3 (0.45%) AppleScript
7 3 (0.45%) JavaScript
8 2 (0.30%) C#
8 2 (0.30%) Java
9 1 (0.15%) Perl
9 1 (0.15%) Shell Script
9 1 (0.15%) C
9 1 (0.15%) Bash Shell
Qualifications
1 95 (14.37%) Microsoft Certification
2 91 (13.77%) Degree
3 43 (6.51%) MCP
4 33 (4.99%) MCSE
5 31 (4.69%) MCITP
6 28 (4.24%) MCSA
7 20 (3.03%) ITIL Certification
8 19 (2.87%) A+ Certification
8 19 (2.87%) MCDST
9 17 (2.57%) MOS
10 15 (2.27%) CCNA
10 15 (2.27%) Cisco Certification
10 15 (2.27%) Security Cleared
11 9 (1.36%) SC Cleared
12 6 (0.91%) MCTS
12 6 (0.91%) ITIL Foundation Certificate
13 5 (0.76%) Citrix Certification
14 3 (0.45%) ACTC
14 3 (0.45%) ACSA
15 2 (0.30%) Network+ Certification
Quality Assurance & Compliance
1 44 (6.66%) SLA
2 7 (1.06%) ISO/IEC 27001
3 4 (0.61%) Sarbanes-Oxley
4 2 (0.30%) QA
5 1 (0.15%) ISO 9001
System Software
1 342 (51.74%) Active Directory
2 39 (5.90%) VMware Infrastructure
3 36 (5.45%) XenApp
4 22 (3.33%) vSphere
5 21 (3.18%) Microsoft App-V
6 16 (2.42%) XenDesktop
7 15 (2.27%) Citrix Presentation Server
8 6 (0.91%) Hyper-V
8 6 (0.91%) VMware ESX
8 6 (0.91%) Terminal Services
9 5 (0.76%) VMware ESXi
10 3 (0.45%) Xen
11 2 (0.30%) VMware Workstation
11 2 (0.30%) Veritas Cluster Server
11 2 (0.30%) XenServer
12 1 (0.15%) Postfix
12 1 (0.15%) Dovecot
12 1 (0.15%) Novell eDirectory
12 1 (0.15%) Samba
12 1 (0.15%) Terminal Server
Systems Management
1 79 (11.95%) SCCM
2 16 (2.42%) Backup Exec
3 14 (2.12%) Norton AntiVirus
4 11 (1.66%) WSUS
5 5 (0.76%) Sysprep
6 4 (0.61%) McAfee ePO
7 3 (0.45%) Symantec Enterprise Vault
8 2 (0.30%) NetBackup
8 2 (0.30%) ServiceCenter
8 2 (0.30%) Systems Management Server (SMS)
8 2 (0.30%) ARCserve
9 1 (0.15%) OpenView
9 1 (0.15%) Nagios
9 1 (0.15%) MAILsweeper
9 1 (0.15%) Symantec Endpoint Protection
9 1 (0.15%) SCDPM
9 1 (0.15%) Cisco CUCM
9 1 (0.15%) AppDNA
Vendors
1 267 (40.39%) Microsoft
2 145 (21.94%) Apple
3 135 (20.42%) Citrix
4 67 (10.14%) Bloomberg
4 67 (10.14%) VMware
5 59 (8.93%) Cisco
6 50 (7.56%) Reuters
7 32 (4.84%) HP
8 31 (4.69%) Symantec
9 27 (4.08%) Remedy
10 23 (3.48%) Dell
11 21 (3.18%) Avaya
12 19 (2.87%) Lotus
13 15 (2.27%) Juniper
13 15 (2.27%) Altiris
13 15 (2.27%) ServiceNow
14 13 (1.97%) BMC
14 13 (1.97%) Oracle
15 12 (1.82%) Adobe
15 12 (1.82%) Autodesk
London
Aston Carter
Salary: £35000 - £45000 per annum + bonus + benefits
Posted: 17 hours ago
Hornchurch, Essex
IT Talent Solutions Ltd
Posted: 22 hours ago
Harrow, Middlesex
Allied Worldwide
Posted: Yesterday
City, London
Premier Group Recruitment
Salary: £30000 - £32000 per annum + benefits
Posted: Yesterday
London
Experis Ltd
Salary: £15000.00 - £20500 per annum
Posted: Yesterday
London
Experis Ltd
Salary: Market Rates
Posted: Yesterday
London
Huxley Associates
Salary: £60000 - £70000 per annum + benefits + bonus
Posted: 2 days ago
City, London
Roc Search
Salary: £22000 - £25000 per annum + Benefits
Posted: 3 days ago
Central London / West End
Araya Partners Ltd
Salary: From £28,000 to £30,000 per annum Salary is approx 28-30k base + bonus
Posted: 3 days ago
City, London
Araya Partners Ltd
Salary: From £30,000 to £45,000 per annum Salary is approx 30-45k base + bonus
Posted: 3 days ago
London
Refreshing Recruitment
Salary: £30000 - £33000 per annum + comprehensive bens
Posted: 3 days ago
London
Ashdown IT
Salary: £32000 - £40000 per annum
Posted: 3 days ago
City of London
Harrington Starr
Salary: £20000 - £27000 per annum
Posted: 5 days ago
City, London
Allied Worldwide
Posted: 6 days ago
City of London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 6 days ago
Uxbridge
Hays IT - Uk Posting account
Salary: £140.00 per annum
Posted: 6 days ago
London
Sanderson
Salary: £18000 - £22000 per hour + benefits
Posted: 6 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 10 days ago
Southwark
Capita - ITIN
Salary: £25000 - £28000 per annum + Benefits
Posted: 15 days ago
City of London
Quantica Technology - London
Salary: £22000 - £25000 per annum + Bens / Bonus
Posted: 16 days ago