The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 354 371 337
Rank change year-on-year
+17 -34
Permanent jobs requiring a Desktop Support 319 251 357
As % of all permanent IT jobs located in London 0.69% 0.57% 0.72%
As % of the Job Titles category 0.74% 0.61% 0.76%
Number of salaries quoted 266 216 296
Average salary £32,500 £30,000 £28,500
Average salary % change year-on-year
+8.33% +5.26%
90% offered a salary of more than £24,750 £22,500 £22,500
10% offered a salary of more than £55,000 £40,000 £40,000
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42908 41018 46961
As % of all permanent IT jobs located in London 93.40% 93.55% 94.55%
Number of salaries quoted 35852 34457 40696
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in London

Desktop Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the London region.

Desktop Support Salary Trend in London

Desktop Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Desktop Support across the London region over the 3 months to 18 September 2014.

Desktop Support Salary Histogram in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the London region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 89 £32,500 +8.33% 10
Kingston Upon Thames -9 6 £31,250 +20.19%
Docklands, London - 3 £29,500 -
Croydon -15 2 £25,000 +6.38%
Hornchurch - 2 £28,000 -
Chessington - 2 £26,250 -
Wembley 0 1 £25,000 +35.13%
Chiswick - 1 £40,000 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in London

For the 6 months to 18 September 2014, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 535 (79.49%) Windows
2 348 (51.71%) Active Directory
3 337 (50.07%) Windows 7
4 300 (44.58%) MS Office
5 270 (40.12%) Microsoft
6 249 (37.00%) Finance
7 229 (34.03%) ITIL
8 213 (31.65%) MS Excel
9 205 (30.46%) Blackberry
10 189 (28.08%) Windows XP
11 143 (21.25%) Apple
12 140 (20.80%) Citrix
13 137 (20.36%) TCP/IP
14 117 (17.38%) MS Exchange
15 109 (16.20%) DHCP
16 102 (15.16%) Windows Server 2008
17 98 (14.56%) Microsoft Certification
18 97 (14.41%) DNS
19 93 (13.82%) Degree
20 92 (13.67%) Blackberry Enterprise Server
21 88 (13.08%) LAN
22 85 (12.63%) SCCM
23 84 (12.48%) Windows 8
24 77 (11.44%) VPN
25 74 (11.00%) Bloomberg
26 71 (10.55%) Windows Server 2003
27 70 (10.40%) WAN
28 68 (10.10%) VMware
29 65 (9.66%) Exchange Server 2010
30 63 (9.36%) Banking

Desktop Support
Top Related IT Skills in London by Category

For the 6 months to 18 September 2014, IT jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 117 (17.38%) MS Exchange
2 92 (13.67%) Blackberry Enterprise Server
3 65 (9.66%) Exchange Server 2010
4 40 (5.94%) Exchange Server 2007
5 31 (4.61%) SharePoint
6 26 (3.86%) Exchange Server 2003
7 18 (2.67%) Lync
8 17 (2.53%) IBM Notes
9 11 (1.63%) Exchange Server 2013
10 8 (1.19%) CMS
11 7 (1.04%) IIS
11 7 (1.04%) WorkSite
12 4 (0.59%) WordPress
12 4 (0.59%) Drupal
12 4 (0.59%) Exchange Server 2000
12 4 (0.59%) Joomla!
13 1 (0.15%) Documentum
13 1 (0.15%) Lotus Domino
13 1 (0.15%) Apache
13 1 (0.15%) LiveLink
Applications
1 300 (44.58%) MS Office
2 213 (31.65%) MS Excel
3 51 (7.58%) MS PowerPoint
4 13 (1.93%) MS Visio
5 11 (1.63%) MS Project
6 5 (0.74%) Spreadsheet
7 3 (0.45%) Photoshop
7 3 (0.45%) Adobe Illustrator
8 2 (0.30%) Final Cut Pro
9 1 (0.15%) Acrobat
Business Applications
1 16 (2.38%) Remedy ITSM
2 6 (0.89%) Eikon
3 3 (0.45%) Dynamics CRM
4 1 (0.15%) SAP SD
4 1 (0.15%) GoldMine
4 1 (0.15%) ReMetrica
4 1 (0.15%) SAP BPC
Cloud Services
1 24 (3.57%) Office 365
2 9 (1.34%) Google Apps
3 7 (1.04%) SaaS
4 4 (0.59%) IaaS
Communications & Networking
1 137 (20.36%) TCP/IP
2 109 (16.20%) DHCP
3 97 (14.41%) DNS
4 88 (13.08%) LAN
5 77 (11.44%) VPN
6 70 (10.40%) WAN
7 44 (6.54%) Wireless
8 21 (3.12%) Internet
9 20 (2.97%) VoIP
10 15 (2.23%) Firewall
11 14 (2.08%) Wi-Fi
12 9 (1.34%) SMTP
12 9 (1.34%) IP Telephony
13 8 (1.19%) Cisco IOS
13 8 (1.19%) ADSL
13 8 (1.19%) SAN
14 7 (1.04%) Network Security
15 6 (0.89%) WLAN
15 6 (0.89%) LDAP
16 5 (0.74%) Broadband
Database & Business Intelligence
1 9 (1.34%) SQL Server
2 6 (0.89%) MySQL
3 4 (0.59%) SQL Server 2008
3 4 (0.59%) FileMaker
3 4 (0.59%) SQL Server 2000
4 3 (0.45%) SQL Server 2005
5 2 (0.30%) Big Data
6 1 (0.15%) SAP BW
6 1 (0.15%) Crystal Reports
6 1 (0.15%) Hadoop
Development Applications
1 9 (1.34%) MSI
2 2 (0.30%) AdminStudio
3 1 (0.15%) Ant
3 1 (0.15%) JIRA
General
1 249 (37.00%) Finance
2 63 (9.36%) Banking
3 57 (8.47%) Law
4 42 (6.24%) Legal
5 24 (3.57%) Back Office
6 18 (2.67%) Marketing
7 16 (2.38%) Financial Institution
7 16 (2.38%) Front Office
7 16 (2.38%) Advertising
7 16 (2.38%) Investment Banking
8 6 (0.89%) German Language
8 6 (0.89%) Telecoms
9 4 (0.59%) Games
9 4 (0.59%) Publishing
10 3 (0.45%) Retail
11 1 (0.15%) Spanish Language
11 1 (0.15%) French Language
Libraries, Frameworks & Software Standards
1 17 (2.53%) Application Packaging
2 4 (0.59%) CSS
2 4 (0.59%) HTML
2 4 (0.59%) XHTML
3 2 (0.30%) Software Packaging
4 1 (0.15%) WSH
4 1 (0.15%) XMPP
Miscellaneous
1 205 (30.46%) Blackberry
2 50 (7.43%) iPhone
2 50 (7.43%) iPad
3 36 (5.35%) Video Conferencing
4 34 (5.05%) Hedge funds
5 31 (4.61%) Analytical Skills
6 24 (3.57%) Computer Science
7 19 (2.82%) Smartphone
8 11 (1.63%) PDA
9 9 (1.34%) IVR
10 8 (1.19%) Derivative
11 6 (0.89%) Mobile App
11 6 (0.89%) Fat Client
11 6 (0.89%) SecurID
11 6 (0.89%) Fixed Income
11 6 (0.89%) Thin Client
12 5 (0.74%) Foreign Exchange (FX)
12 5 (0.74%) Enterprise Software
13 4 (0.59%) Social Media
13 4 (0.59%) Blog
Operating Systems
1 535 (79.49%) Windows
2 337 (50.07%) Windows 7
3 189 (28.08%) Windows XP
4 102 (15.16%) Windows Server 2008
5 84 (12.48%) Windows 8
6 71 (10.55%) Windows Server 2003
7 55 (8.17%) Android
8 49 (7.28%) Mac OS X
9 39 (5.79%) Apple iOS
10 27 (4.01%) Linux
10 27 (4.01%) Windows Server 2012
11 23 (3.42%) Mac OS
12 20 (2.97%) Windows Vista
13 13 (1.93%) Windows 2000
14 10 (1.49%) UNIX
15 6 (0.89%) Red Hat Enterprise Linux
16 5 (0.74%) Solaris
16 5 (0.74%) Debian
16 5 (0.74%) SUSE
16 5 (0.74%) Windows Mobile
Processes & Methodologies
1 229 (34.03%) ITIL
2 36 (5.35%) Service Management
3 28 (4.16%) Service Delivery
3 28 (4.16%) ITSM
3 28 (4.16%) Asset Management
4 23 (3.42%) Document Management
5 21 (3.12%) Mobile Device Management
6 20 (2.97%) Investment Management
7 17 (2.53%) Change Management
8 16 (2.38%) Problem Management
9 15 (2.23%) Line Management
9 15 (2.23%) Release Management
9 15 (2.23%) Time Management
9 15 (2.23%) Incident Management
10 12 (1.78%) Migration
11 10 (1.49%) Supplier Management
12 9 (1.34%) Fund Management
12 9 (1.34%) People Management
12 9 (1.34%) Coaching
13 8 (1.19%) ITIL V3
Programming Languages
1 37 (5.50%) SQL
2 28 (4.16%) PowerShell
3 14 (2.08%) VBScript
4 13 (1.93%) VB
5 8 (1.19%) Python
6 6 (0.89%) PHP
7 4 (0.59%) AppleScript
8 3 (0.45%) Java
9 2 (0.30%) C#
9 2 (0.30%) JavaScript
10 1 (0.15%) Shell Script
10 1 (0.15%) Perl
10 1 (0.15%) Bash Shell
Qualifications
1 98 (14.56%) Microsoft Certification
2 93 (13.82%) Degree
3 46 (6.84%) MCP
4 38 (5.65%) MCSE
5 29 (4.31%) MCITP
6 27 (4.01%) MCSA
7 22 (3.27%) ITIL Certification
8 20 (2.97%) Security Cleared
9 18 (2.67%) MCDST
10 17 (2.53%) A+ Certification
11 16 (2.38%) MOS
12 14 (2.08%) Cisco Certification
12 14 (2.08%) CCNA
13 11 (1.63%) SC Cleared
14 6 (0.89%) ITIL Foundation Certificate
14 6 (0.89%) MCTS
15 5 (0.74%) Citrix Certification
16 4 (0.59%) ACTC
16 4 (0.59%) ACSA
17 2 (0.30%) CTC Cleared
Quality Assurance & Compliance
1 46 (6.84%) SLA
2 9 (1.34%) ISO/IEC 27001
3 5 (0.74%) Sarbanes-Oxley
4 2 (0.30%) QA
5 1 (0.15%) ISO 9001
System Software
1 348 (51.71%) Active Directory
2 39 (5.79%) VMware Infrastructure
3 34 (5.05%) XenApp
4 20 (2.97%) vSphere
4 20 (2.97%) Microsoft App-V
5 16 (2.38%) XenDesktop
6 13 (1.93%) Citrix Presentation Server
7 7 (1.04%) Hyper-V
8 5 (0.74%) Terminal Services
8 5 (0.74%) VMware ESX
9 4 (0.59%) Xen
10 2 (0.30%) Veritas Cluster Server
10 2 (0.30%) VMware Workstation
11 1 (0.15%) Terminal Server
11 1 (0.15%) MetaFrame
11 1 (0.15%) Samba
11 1 (0.15%) Novell eDirectory
11 1 (0.15%) Postfix
11 1 (0.15%) VMware ESXi
11 1 (0.15%) Dovecot
Systems Management
1 85 (12.63%) SCCM
2 16 (2.38%) Norton AntiVirus
3 15 (2.23%) Backup Exec
4 9 (1.34%) WSUS
5 5 (0.74%) Sysprep
6 4 (0.59%) McAfee ePO
7 3 (0.45%) Symantec Enterprise Vault
8 2 (0.30%) Symantec Endpoint Protection
8 2 (0.30%) AppDNA
8 2 (0.30%) ServiceCenter
8 2 (0.30%) NetBackup
8 2 (0.30%) Systems Management Server (SMS)
8 2 (0.30%) ARCserve
9 1 (0.15%) Nagios
9 1 (0.15%) Tivoli
9 1 (0.15%) OpenView
9 1 (0.15%) MAILsweeper
9 1 (0.15%) SCOM
9 1 (0.15%) Cisco CUCM
9 1 (0.15%) SCDPM
Vendors
1 270 (40.12%) Microsoft
2 143 (21.25%) Apple
3 140 (20.80%) Citrix
4 74 (11.00%) Bloomberg
5 68 (10.10%) VMware
6 58 (8.62%) Cisco
7 56 (8.32%) Reuters
8 36 (5.35%) HP
9 34 (5.05%) Symantec
10 27 (4.01%) Remedy
11 24 (3.57%) Avaya
12 21 (3.12%) Dell
13 17 (2.53%) Juniper
13 17 (2.53%) Lotus
14 16 (2.38%) Oracle
14 16 (2.38%) Altiris
15 14 (2.08%) BMC
15 14 (2.08%) ServiceNow
16 12 (1.78%) AppSense
16 12 (1.78%) Mitel
City of London
Bluefire Consulting
Salary: £32000 - £35000 per annum + Excellent Benefits
Posted: 10 hours ago
London
Ashdown IT
Salary: £32000 - £40000 per annum
Posted: 10 hours ago
City, London
Araya Partners Ltd
Salary: From £30,000 to £45,000 per annum Salary is approx 30-45k base + bonus
Posted: Yesterday
London
Fusion Experience
Salary: £30,000 per annum
Posted: Yesterday
Central London / West End
Araya Partners Ltd
Salary: From £28,000 to £30,000 per annum Salary is approx 28-30k base + bonus
Posted: 2 days ago
West London
Kelway Ltd
Salary: From £25,000 to £25,000 per annum £25,000 + Benefits
Posted: 2 days ago
South East London
FT Select
Salary: From £27,000 to £32,000 per annum plus benefits
Posted: 3 days ago
London
Harvey Nash plc
Salary: £40000 - £42000 per annum + bens + bonus + on call
Posted: 3 days ago
North London
Streamline Connections
Salary: £25000 - £30000 per annum
Posted: 3 days ago
City, London
I.T. Skillfinder
Salary: £55000 - £60000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 3 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 6 days ago
City, London
Coal IT Services
Salary: From £30,000 to £35,000 per annum + Bonus & Excellent Benefits Package
Posted: 6 days ago
North West London
Allied Worldwide
Salary: From £22,000 to £26,000 per annum
Posted: 6 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 10 days ago
Harrow, Middlesex
Allied Worldwide
Posted: 21 days ago
London
Huxley Associates
Salary: £60000 - £70000 per annum + benefits + bonus
Posted: 23 days ago
City, London
Allied Worldwide
Posted: 27 days ago
Uxbridge
Hays IT - Uk Posting account
Salary: £140.00 per annum
Posted: 27 days ago