The statistics below represent IT contracts advertised across the London region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Desktop Support
Rank 308 236 224
Rank change year-on-year
-72 -12
Contract jobs requiring a Desktop Support 128 213 221
As % of all contract IT jobs located in London 0.58% 0.90% 0.94%
As % of the Job Titles category 0.61% 0.96% 0.98%
Number of daily rates quoted 77 116 114
Median daily rate £160 £155 £165
Median daily rate % change year-on-year
+3.22% -6.06%
90% offered a daily rate of more than £115 £119 £110
10% offered a daily rate of more than £265 £227 £250
UK excluding London median daily rate £145 £165 £150
% change year-on-year
-12.12% +10.00%
Number of hourly rates quoted 14 35 37
Median hourly rate £17.00 £18.00 £17.00
Median hourly rate % change year-on-year
-5.55% +5.88%
90% offered a hourly rate of more than £12.10 £12.81 £12.80
10% offered a hourly rate of more than £20.00 £22.50 £23.03
UK excluding London median hourly rate £13.75 £15.00 £15.00
% change year-on-year
-8.33% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21035 22303 22456
As % of all contract IT jobs located in London 95.03% 94.72% 95.13%
Number of daily rates quoted 15052 15630 15374
Median daily rate £450 £440 £425
Median daily rate % change year-on-year
+2.27% +3.52%
90% offered a daily rate of more than £300 £274 £263
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 225 360 417
Median hourly rate £17.50 £18.00 £17.50
Median hourly rate % change year-on-year
-2.77% +2.85%
90% offered a hourly rate of more than £11.00 £12.50 £11.50
10% offered a hourly rate of more than £51.45 £52.17 £45.00
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

Desktop Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in London

Desktop Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the London region.

Desktop Support Daily Rate Trend in London

Desktop Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 30 July 2016.

Desktop Support Daily Rate Histogram in London

Desktop Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the London region.

Desktop Support Hourly Rate Trend in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the London region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 19 £173 +9.52% 10
Canary Wharf +5 2 - -
Chiswick - 2 - -
Ilford - 2 - -
Uxbridge +3 1 - -
Hayes -5 1 £193 +2.66%
Hammersmith - 1 £120 -
Carshalton - 1 - -
Croydon - 1 £225 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 July 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Desktop Support in the job title.

1 218 (77.30%) Windows
2 156 (55.32%) Active Directory
3 132 (46.81%) Windows 7
4 118 (41.84%) MS Office
5 103 (36.52%) Microsoft
6 59 (20.92%) Finance
7 55 (19.50%) ITIL
8 52 (18.44%) Blackberry
9 50 (17.73%) Citrix
10 48 (17.02%) MS Excel
11 38 (13.48%) Windows XP
12 35 (12.41%) Apple
12 35 (12.41%) SCCM
13 34 (12.06%) Banking
13 34 (12.06%) MS Exchange
13 34 (12.06%) Windows Server
14 33 (11.70%) Microsoft Certification
15 31 (10.99%) Bloomberg
16 30 (10.64%) Windows 8
17 29 (10.28%) Cisco
18 27 (9.57%) Reuters
18 27 (9.57%) Windows Server 2008
19 26 (9.22%) Office 365
20 24 (8.51%) TCP/IP
21 23 (8.16%) DNS
21 23 (8.16%) Blackberry Enterprise Server
22 22 (7.80%) VMware
23 21 (7.45%) Windows 10
23 21 (7.45%) Android
23 21 (7.45%) iPhone

Desktop Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (12.06%) MS Exchange
2 23 (8.16%) Blackberry Enterprise Server
3 13 (4.61%) Skype for Business
4 12 (4.26%) Exchange Server 2010
5 11 (3.90%) SharePoint
6 10 (3.55%) IBM Notes
7 8 (2.84%) Exchange Server 2007
8 5 (1.77%) Exchange Server 2013
9 2 (0.71%) CMS
9 2 (0.71%) Exchange Server 2003
9 2 (0.71%) SAS
9 2 (0.71%) SharePoint 2013
10 1 (0.35%) Joomla!
10 1 (0.35%) SharePoint 2010
10 1 (0.35%) WordPress
Applications
1 118 (41.84%) MS Office
2 48 (17.02%) MS Excel
3 8 (2.84%) MS PowerPoint
4 2 (0.71%) Adobe Illustrator
4 2 (0.71%) InDesign
4 2 (0.71%) SOLIDWORKS
5 1 (0.35%) Acrobat
5 1 (0.35%) MS Project
5 1 (0.35%) MS Visio
Business Applications
1 5 (1.77%) Eikon
2 2 (0.71%) assyst
3 1 (0.35%) Remedy ITSM
Cloud Services
1 26 (9.22%) Office 365
2 6 (2.13%) Google Apps
3 2 (0.71%) Google Drive
3 2 (0.71%) Mimecast
4 1 (0.35%) Adobe Creative Cloud
4 1 (0.35%) Azure Active Directory
4 1 (0.35%) Microsoft Azure
4 1 (0.35%) OneDrive
Communications & Networking
1 24 (8.51%) TCP/IP
2 23 (8.16%) DNS
3 19 (6.74%) DHCP
4 17 (6.03%) VPN
5 15 (5.32%) Internet
6 11 (3.90%) LAN
7 8 (2.84%) Wireless
8 7 (2.48%) Firewall
8 7 (2.48%) Skype
8 7 (2.48%) WAN
9 5 (1.77%) Ethernet
9 5 (1.77%) VoIP
9 5 (1.77%) Wi-Fi
10 4 (1.42%) Extranet
10 4 (1.42%) IP Telephony
11 3 (1.06%) Intranet
11 3 (1.06%) Remote Desktop
12 2 (0.71%) MPLS
12 2 (0.71%) SAN
12 2 (0.71%) WebEx
Database & Business Intelligence
1 3 (1.06%) SQL Server
2 1 (0.35%) Oracle Database
Development Applications
1 1 (0.35%) Xcode
General
1 59 (20.92%) Finance
2 34 (12.06%) Banking
3 20 (7.09%) Legal
4 14 (4.96%) Investment Banking
4 14 (4.96%) Law
5 7 (2.48%) Back Office
5 7 (2.48%) Retail
6 6 (2.13%) Advertising
7 5 (1.77%) Front Office
7 5 (1.77%) Telecoms
8 4 (1.42%) Publishing
9 3 (1.06%) Billing
10 2 (0.71%) French Language
10 2 (0.71%) Spanish Language
11 1 (0.35%) Cantonese Language
11 1 (0.35%) International Banking
11 1 (0.35%) Mandarin Language
11 1 (0.35%) Marketing
11 1 (0.35%) Polish Language
11 1 (0.35%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.71%) SAML
2 1 (0.35%) .NET
2 1 (0.35%) CSS
2 1 (0.35%) HTML
2 1 (0.35%) ODBC
2 1 (0.35%) XMPP
Miscellaneous
1 52 (18.44%) Blackberry
2 21 (7.45%) iPhone
3 13 (4.61%) Video Conferencing
4 10 (3.55%) iPad
4 10 (3.55%) Smartphone
5 9 (3.19%) Data Centre
6 8 (2.84%) NHS
7 6 (2.13%) Analytical Skills
7 6 (2.13%) Client/Server
7 6 (2.13%) Handset
8 5 (1.77%) Management Information System
9 4 (1.42%) Fat Client
9 4 (1.42%) Thin Client
10 3 (1.06%) Driving Licence
10 3 (1.06%) EPoS
10 3 (1.06%) Mathematics
10 3 (1.06%) Mobile App
11 2 (0.71%) BYOD
11 2 (0.71%) Hedge funds
11 2 (0.71%) PDA
Operating Systems
1 218 (77.30%) Windows
2 132 (46.81%) Windows 7
3 38 (13.48%) Windows XP
4 34 (12.06%) Windows Server
5 30 (10.64%) Windows 8
6 27 (9.57%) Windows Server 2008
7 21 (7.45%) Android
7 21 (7.45%) Windows 10
8 19 (6.74%) Apple iOS
9 18 (6.38%) Mac OS X
10 13 (4.61%) Windows Server 2012
11 10 (3.55%) Windows Server 2003
12 8 (2.84%) Mac OS
13 3 (1.06%) Linux
13 3 (1.06%) Unix
13 3 (1.06%) Windows 2000 Server
14 2 (0.71%) Windows Mobile
14 2 (0.71%) Windows Phone
15 1 (0.35%) Windows Vista
Processes & Methodologies
1 55 (19.50%) ITIL
2 12 (4.26%) Change Management
3 10 (3.55%) Service Management
4 9 (3.19%) Document Management
4 9 (3.19%) Incident Management
4 9 (3.19%) ITIL V3
4 9 (3.19%) Migration
5 7 (2.48%) Asset Management
5 7 (2.48%) Mobile Device Management
6 6 (2.13%) Problem Management
6 6 (2.13%) Service Delivery
7 5 (1.77%) Software Deployment
7 5 (1.77%) Time Management
7 5 (1.77%) Wealth Management
8 4 (1.42%) Disaster Recovery
8 4 (1.42%) ITSM
8 4 (1.42%) Practice Management
8 4 (1.42%) Project Management
9 3 (1.06%) PRINCE2
9 3 (1.06%) Validation
Programming Languages
1 8 (2.84%) C
1 8 (2.84%) Java
2 6 (2.13%) PowerShell
3 5 (1.77%) VBA
4 4 (1.42%) SQL
5 1 (0.35%) Bash Shell
5 1 (0.35%) JavaScript
5 1 (0.35%) PHP
5 1 (0.35%) Python
Qualifications
1 33 (11.70%) Microsoft Certification
2 16 (5.67%) MCSE
3 15 (5.32%) MCP
4 14 (4.96%) MCSA
5 12 (4.26%) MCDST
6 10 (3.55%) A+ Certification
6 10 (3.55%) ITIL Certification
6 10 (3.55%) Security Cleared
7 7 (2.48%) Degree
8 6 (2.13%) CCNA
8 6 (2.13%) Cisco Certification
8 6 (2.13%) SC Cleared
9 5 (1.77%) DBS Check
10 4 (1.42%) ACDT
10 4 (1.42%) ACHDS
10 4 (1.42%) ACTC
10 4 (1.42%) MCSM
10 4 (1.42%) Network+ Certification
11 3 (1.06%) CTC Cleared
12 2 (0.71%) DV Cleared
Quality Assurance & Compliance
1 18 (6.38%) SLA
2 1 (0.35%) HL7
System Software
1 156 (55.32%) Active Directory
2 8 (2.84%) VMware Infrastructure
3 5 (1.77%) Virtual Servers
3 5 (1.77%) XenApp
4 4 (1.42%) BitLocker
5 2 (0.71%) XenDesktop
6 1 (0.35%) Citrix Presentation Server
6 1 (0.35%) Hyper-V
6 1 (0.35%) Microsoft App-V
6 1 (0.35%) UAG
6 1 (0.35%) Virtual Desktop
6 1 (0.35%) VMware ESXi
Systems Management
1 35 (12.41%) SCCM
2 3 (1.06%) DameWare
2 3 (1.06%) Norton AntiVirus
3 2 (0.71%) SCOM
3 2 (0.71%) Symantec Endpoint Protection
4 1 (0.35%) AirWatch
4 1 (0.35%) Backup Exec
4 1 (0.35%) Casper Suite
4 1 (0.35%) Cisco CUCM
4 1 (0.35%) IBM BigFix
4 1 (0.35%) McAfee ePO
4 1 (0.35%) NetBackup
4 1 (0.35%) SafeCom
4 1 (0.35%) Systems Management Server (SMS)
4 1 (0.35%) Tivoli Endpoint Manager
Vendors
1 103 (36.52%) Microsoft
2 50 (17.73%) Citrix
3 35 (12.41%) Apple
4 31 (10.99%) Bloomberg
5 29 (10.28%) Cisco
6 27 (9.57%) Reuters
7 22 (7.80%) VMware
8 11 (3.90%) Google
8 11 (3.90%) HP
9 10 (3.55%) Lotus
10 7 (2.48%) Dell
10 7 (2.48%) Symantec
11 6 (2.13%) Adobe
12 5 (1.77%) Interwoven
12 5 (1.77%) Oracle
13 4 (1.42%) FactSet
14 3 (1.06%) Avaya
15 2 (0.71%) IBM
15 2 (0.71%) Juniper
15 2 (0.71%) NetIQ
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