Desktop Support Contracts in London

Desktop Support
England > London

The median Desktop Support daily rate in London is £200 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 253 322 395
Rank change year-on-year +69 +73 +16
Contract jobs requiring a Desktop Support 142 182 211
As % of all contract jobs advertised in London 0.80% 0.67% 0.54%
As % of the Job Titles category 0.85% 0.71% 0.57%
Number of daily rates quoted 101 125 145
10th Percentile £120 £134 £131
25th Percentile £144 £153 £160
Median daily rate (50th Percentile) £200 £215 £200
Median % change year-on-year -6.98% +7.50% -10.11%
75th Percentile £275 £250 £250
90th Percentile £438 £300 £288
England median daily rate £200 £203 £190
% change year-on-year -1.32% +6.67% +8.57%
Number of hourly rates quoted 16 16 15
10th Percentile £17.59 £23.88 £13.88
25th Percentile £20.22 £25.53 £17.50
Median hourly rate £21.00 £25.71 £21.00
Median % change year-on-year -18.32% +22.43% +2.44%
75th Percentile £25.71 - £25.38
90th Percentile £26.36 - £43.50
England median hourly rate £21.00 £22.63 £19.00
% change year-on-year -7.18% +19.08% +7.04%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,628 25,761 37,096
% of contract IT jobs with a recognized job title 93.20% 95.30% 95.31%
Number of daily rates quoted 12,029 18,663 27,061
10th Percentile £325 £363 £375
25th Percentile £444 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £798 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 337 289 451
10th Percentile £16.01 £18.00 £16.50
25th Percentile £20.02 £22.50 £22.06
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +12.27%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £65.00 £76.05 £67.50
England median hourly rate £35.96 £45.00 £22.50
% change year-on-year -20.09% +100.00% +0.36%

Desktop Support
Job Vacancy Trend in London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Desktop Support in London

Desktop Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Desktop Support in London.

Daily rate trend for Desktop Support in London

Desktop Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing Desktop Support in London over the 6 months to 29 April 2024.

Daily rate histogram for Desktop Support in London

Desktop Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Desktop Support in London.

Hourly rate trend for Desktop Support in London

Desktop Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Desktop Support in London over the 6 months to 29 April 2024.

Hourly rate histogram for Desktop Support in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +18 30 £225 +40.63% 4
West London +12 5 £250 +56.25% 4
South London +9 3 £205 - 1
East London -4 2 £288 +71.64%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 29 April 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Desktop Support in the job title.

1 103 (72.54%) Windows
2 56 (39.44%) Microsoft 365
3 50 (35.21%) Microsoft
3 50 (35.21%) Social Skills
4 49 (34.51%) Active Directory
5 48 (33.80%) Customer Service
6 37 (26.06%) Windows 10
7 35 (24.65%) Microsoft Office
8 27 (19.01%) ITIL
8 27 (19.01%) SCCM
9 20 (14.08%) Finance
10 19 (13.38%) Asset Management
10 19 (13.38%) VPN
11 18 (12.68%) Azure
12 17 (11.97%) Windows 7
12 17 (11.97%) ServiceNow
13 16 (11.27%) Banking
13 16 (11.27%) Microsoft Exchange
14 15 (10.56%) Android
15 14 (9.86%) Security Cleared
15 14 (9.86%) Citrix
15 14 (9.86%) Presentation Skills
15 14 (9.86%) Problem-Solving
16 13 (9.15%) SLA
16 13 (9.15%) Apple
16 13 (9.15%) Windows Server
17 12 (8.45%) Mac OS
17 12 (8.45%) Blackberry
18 11 (7.75%) Break/Fix
18 11 (7.75%) Organisational Skills

Desktop Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (11.27%) Microsoft Exchange
2 5 (3.52%) Blackberry Enterprise Server
3 4 (2.82%) CMS
3 4 (2.82%) Skype for Business
4 2 (1.41%) SharePoint
Applications
1 35 (24.65%) Microsoft Office
2 6 (4.23%) Microsoft Excel
3 4 (2.82%) Microsoft PowerPoint
Business Applications
1 1 (0.70%) Remedy ITSM
Cloud Services
1 56 (39.44%) Microsoft 365
2 18 (12.68%) Azure
3 7 (4.93%) Entra ID
4 1 (0.70%) Amazon EC2
4 1 (0.70%) AWS
4 1 (0.70%) Azure Stack
4 1 (0.70%) Google Sheets
4 1 (0.70%) OneDrive
4 1 (0.70%) Slack
4 1 (0.70%) WhatsApp
Communications & Networking
1 19 (13.38%) VPN
2 10 (7.04%) Wireless
3 8 (5.63%) Firewall
4 7 (4.93%) Internet
4 7 (4.93%) LAN
4 7 (4.93%) WAN
5 4 (2.82%) Skype
6 3 (2.11%) Wi-Fi
7 2 (1.41%) DNS
7 2 (1.41%) FTP
8 1 (0.70%) Cisco IOS
8 1 (0.70%) Remote Desktop
8 1 (0.70%) SAN
Database & Business Intelligence
1 3 (2.11%) SQL Server
Development Applications
1 3 (2.11%) JIRA
2 1 (0.70%) Hudson
General
1 50 (35.21%) Social Skills
2 20 (14.08%) Finance
3 16 (11.27%) Banking
4 14 (9.86%) Presentation Skills
5 11 (7.75%) Organisational Skills
6 8 (5.63%) Legal
7 7 (4.93%) Analytical Skills
8 5 (3.52%) Investment Banking
9 4 (2.82%) Inclusion and Diversity
9 4 (2.82%) Mandarin Language
10 3 (2.11%) Retail
11 2 (1.41%) Front Office
11 2 (1.41%) Multimedia
11 2 (1.41%) Public Sector
11 2 (1.41%) Telecoms
12 1 (0.70%) Dutch Language
12 1 (0.70%) French Language
12 1 (0.70%) Health Technology
12 1 (0.70%) Law
12 1 (0.70%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.41%) XMPP
2 1 (0.70%) X-Windows
Miscellaneous
1 12 (8.45%) Blackberry
2 10 (7.04%) Management Information System
3 9 (6.34%) Video Conferencing
4 6 (4.23%) iPhone
5 4 (2.82%) Data Protection Act
5 4 (2.82%) Smartphone
5 4 (2.82%) Wiki
6 3 (2.11%) iPad
7 2 (1.41%) BYOD
7 2 (1.41%) Data Centre
7 2 (1.41%) NHS
7 2 (1.41%) Onboarding
8 1 (0.70%) CMDB
8 1 (0.70%) Enterprise Software
8 1 (0.70%) Handset
8 1 (0.70%) Self-Motivation
Operating Systems
1 103 (72.54%) Windows
2 37 (26.06%) Windows 10
3 17 (11.97%) Windows 7
4 15 (10.56%) Android
5 13 (9.15%) Windows Server
6 12 (8.45%) Mac OS
7 8 (5.63%) Apple iOS
7 8 (5.63%) Windows 8
8 7 (4.93%) Mac OS X
9 4 (2.82%) Windows Server 2012
Processes & Methodologies
1 48 (33.80%) Customer Service
2 27 (19.01%) ITIL
3 19 (13.38%) Asset Management
4 14 (9.86%) Problem-Solving
5 11 (7.75%) Break/Fix
6 10 (7.04%) Customer Requirements
6 10 (7.04%) Service Delivery
7 9 (6.34%) ITSM
8 7 (4.93%) Investment Management
9 6 (4.23%) Decision-Making
9 6 (4.23%) Information Security
9 6 (4.23%) Inventory Management
9 6 (4.23%) Performance Management
9 6 (4.23%) Time Management
10 5 (3.52%) Change Management
10 5 (3.52%) Customer Experience
10 5 (3.52%) Data Protection
11 4 (2.82%) Continuous Improvement
11 4 (2.82%) Logistics
11 4 (2.82%) Resource Management
Programming Languages
1 2 (1.41%) PowerShell
2 1 (0.70%) Python
Qualifications
1 14 (9.86%) Security Cleared
2 11 (7.75%) Degree
3 9 (6.34%) SC Cleared
4 7 (4.93%) Microsoft Certification
5 2 (1.41%) ITIL Certification
5 2 (1.41%) MCP
6 1 (0.70%) A+ Certification
6 1 (0.70%) BPSS Clearance
6 1 (0.70%) CISM
6 1 (0.70%) CISSP
6 1 (0.70%) ITIL Foundation Certificate
6 1 (0.70%) MCSA
6 1 (0.70%) MCSE
Quality Assurance & Compliance
1 13 (9.15%) SLA
2 5 (3.52%) ISO/IEC 27001
3 1 (0.70%) QA
System Software
1 49 (34.51%) Active Directory
2 6 (4.23%) Hyper-V
3 5 (3.52%) Firmware
4 4 (2.82%) Virtual Servers
5 1 (0.70%) Virtual Machines
5 1 (0.70%) VMware Infrastructure
Systems Management
1 27 (19.01%) SCCM
2 10 (7.04%) Microsoft Intune
3 6 (4.23%) Jamf Pro
4 5 (3.52%) WSUS
5 2 (1.41%) AirWatch
Vendors
1 50 (35.21%) Microsoft
2 17 (11.97%) ServiceNow
3 14 (9.86%) Citrix
4 13 (9.15%) Apple
5 10 (7.04%) Bloomberg
6 7 (4.93%) Dell
7 6 (4.23%) Adobe
7 6 (4.23%) Cisco
7 6 (4.23%) Reuters
8 5 (3.52%) Ivanti
9 4 (2.82%) Becrypt
9 4 (2.82%) TOWER Software
9 4 (2.82%) Veeam
10 3 (2.11%) HP
11 2 (1.41%) iManage
11 2 (1.41%) MobileIron
11 2 (1.41%) Okta
11 2 (1.41%) Refinitiv
11 2 (1.41%) Remedy
12 1 (0.70%) FactSet