The statistics below represent IT contracts advertised across the London region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Desktop Support
England / London
Rank 283 244 219
Rank change year-on-year
-39 -25
Contract jobs requiring a Desktop Support 117 174 220
As % of all contract IT jobs located in London 0.60% 0.84% 1.04%
As % of the Job Titles category 0.63% 0.89% 1.10%
Number of daily rates quoted 69 103 121
Median daily rate £175 £163 £170
Median daily rate % change year-on-year
+7.69% -4.41%
90% offered a daily rate of more than £125 £113 £120
10% offered a daily rate of more than £232 £225 £250
UK excluding London median daily rate £160 £150 £145
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 15 25 43
Median hourly rate £19.00 £19.00 £17.87
Median hourly rate % change year-on-year
- +6.35%
90% offered a hourly rate of more than £15.00 £14.00 £13.90
10% offered a hourly rate of more than £115.00 £22.00 £89.60
UK excluding London median hourly rate £14.50 £15.43 £15.00
% change year-on-year
-5.99% +2.83%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18510 19632 19967
As % of all contract IT jobs located in London 94.97% 95.09% 94.75%
Number of daily rates quoted 13242 13846 14179
Median daily rate £475 £450 £440
Median daily rate % change year-on-year
+5.55% +2.27%
90% offered a daily rate of more than £300 £288 £270
10% offered a daily rate of more than £630 £625 £600
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 240 311 345
Median hourly rate £21.75 £17.75 £17.60
Median hourly rate % change year-on-year
+22.56% +0.82%
90% offered a hourly rate of more than £12.00 £10.00 £12.50
10% offered a hourly rate of more than £55.00 £47.83 £38.10
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Desktop Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in London

Desktop Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the London region.

Desktop Support Daily Rate Trend in London

Desktop Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 23 January 2017.

Desktop Support Daily Rate Histogram in London

Desktop Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the London region.

Desktop Support Hourly Rate Trend in London

Desktop Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 23 January 2017.

Desktop Support Hourly Rate Histogram in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the London region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -2 29 £160 -18.98% 7
Bromley +2 2 £240 +60.00%
Beckenham - 2 - -
Uxbridge -2 1 £175 -10.25%
Southwark - 1 - -
Brentford - 1 - -
Croydon - 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 January 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Desktop Support in the job title.

1 241 (83.10%) Windows
2 158 (54.48%) Active Directory
3 157 (54.14%) Windows 7
4 123 (42.41%) MS Office
5 119 (41.03%) Microsoft
6 77 (26.55%) Finance
7 66 (22.76%) Blackberry
8 64 (22.07%) Citrix
9 59 (20.34%) Windows Server
10 58 (20.00%) MS Excel
11 52 (17.93%) ITIL
12 50 (17.24%) Banking
13 44 (15.17%) SCCM
14 40 (13.79%) Windows XP
14 40 (13.79%) Bloomberg
15 39 (13.45%) MS Exchange
16 37 (12.76%) TCP/IP
16 37 (12.76%) Apple
17 35 (12.07%) Office 365
18 32 (11.03%) Reuters
19 31 (10.69%) Microsoft Certification
19 31 (10.69%) Retail
20 30 (10.34%) iPad
21 29 (10.00%) Windows 10
22 28 (9.66%) iPhone
23 27 (9.31%) LAN
24 26 (8.97%) DHCP
24 26 (8.97%) Windows Server 2008
25 25 (8.62%) Android
25 25 (8.62%) IBM Notes

Desktop Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (13.45%) MS Exchange
2 25 (8.62%) IBM Notes
3 17 (5.86%) Blackberry Enterprise Server
4 15 (5.17%) Exchange Server 2010
5 10 (3.45%) Skype for Business
6 8 (2.76%) Exchange Server 2007
7 5 (1.72%) Exchange Server 2013
8 4 (1.38%) SharePoint
9 3 (1.03%) CMS
10 2 (0.69%) Exchange Server 2003
11 1 (0.34%) IIS
11 1 (0.34%) SharePoint 2013
Applications
1 123 (42.41%) MS Office
2 58 (20.00%) MS Excel
3 7 (2.41%) MS PowerPoint
4 1 (0.34%) Adobe Illustrator
4 1 (0.34%) InDesign
4 1 (0.34%) SOLIDWORKS
Business Applications
1 18 (6.21%) Eikon
2 3 (1.03%) Remedy ITSM
Cloud Services
1 35 (12.07%) Office 365
2 3 (1.03%) Microsoft Azure
3 2 (0.69%) G Suite
3 2 (0.69%) OneDrive
4 1 (0.34%) Azure Active Directory
4 1 (0.34%) Google Drive
4 1 (0.34%) IaaS
4 1 (0.34%) PaaS
4 1 (0.34%) SaaS
Communications & Networking
1 37 (12.76%) TCP/IP
2 27 (9.31%) LAN
3 26 (8.97%) DHCP
4 25 (8.62%) DNS
5 17 (5.86%) Internet
5 17 (5.86%) WAN
6 15 (5.17%) VPN
6 15 (5.17%) Wireless
7 13 (4.48%) Ethernet
8 8 (2.76%) IP Telephony
9 7 (2.41%) Skype
9 7 (2.41%) VoIP
10 6 (2.07%) Wi-Fi
11 4 (1.38%) Network Security
11 4 (1.38%) Remote Desktop
12 3 (1.03%) 3G
12 3 (1.03%) Cisco IOS
12 3 (1.03%) Firewall
12 3 (1.03%) PBX
12 3 (1.03%) SAN
Development Applications
1 1 (0.34%) MSI
General
1 77 (26.55%) Finance
2 50 (17.24%) Banking
3 31 (10.69%) Retail
4 14 (4.83%) Retail Banking
5 13 (4.48%) Investment Banking
6 12 (4.14%) Legal
7 9 (3.10%) Back Office
8 6 (2.07%) Telecoms
9 4 (1.38%) Financial Institution
9 4 (1.38%) Law
10 3 (1.03%) Front Office
11 2 (0.69%) Advertising
11 2 (0.69%) Games
11 2 (0.69%) Publishing
12 1 (0.34%) Billing
12 1 (0.34%) German Language
12 1 (0.34%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.03%) XMPP
2 2 (0.69%) 802.1X
3 1 (0.34%) FIX Protocol
Miscellaneous
1 66 (22.76%) Blackberry
2 30 (10.34%) iPad
3 28 (9.66%) iPhone
4 20 (6.90%) Video Conferencing
5 12 (4.14%) Analytical Skills
5 12 (4.14%) Smartphone
6 11 (3.79%) Client/Server
7 10 (3.45%) Management Information System
8 7 (2.41%) Data Centre
9 5 (1.72%) Hedge funds
10 4 (1.38%) Driving Licence
11 3 (1.03%) BYOD
11 3 (1.03%) PDA
11 3 (1.03%) Statistics
12 2 (0.69%) Computer Science
12 2 (0.69%) Fat Client
12 2 (0.69%) Thin Client
13 1 (0.34%) EPoS
13 1 (0.34%) NHS
13 1 (0.34%) Online Games
Operating Systems
1 241 (83.10%) Windows
2 157 (54.14%) Windows 7
3 59 (20.34%) Windows Server
4 40 (13.79%) Windows XP
5 29 (10.00%) Windows 10
6 26 (8.97%) Windows Server 2008
7 25 (8.62%) Android
8 24 (8.28%) Windows 8
9 22 (7.59%) Apple iOS
10 20 (6.90%) Mac OS X
10 20 (6.90%) Windows Server 2003
11 13 (4.48%) Mac OS
11 13 (4.48%) Windows Server 2012
12 3 (1.03%) Windows Phone
13 2 (0.69%) Linux
13 2 (0.69%) Unix
14 1 (0.34%) Red Hat Enterprise Linux
14 1 (0.34%) Windows Mobile
14 1 (0.34%) Windows Vista
Processes & Methodologies
1 52 (17.93%) ITIL
2 24 (8.28%) Time Management
3 18 (6.21%) Asset Management
4 12 (4.14%) Identity Management
4 12 (4.14%) Mobile Device Management
5 11 (3.79%) Change Management
6 10 (3.45%) Validation
7 9 (3.10%) Coaching
7 9 (3.10%) Migration
8 8 (2.76%) Service Delivery
8 8 (2.76%) Ticket Management
9 6 (2.07%) Incident Management
10 5 (1.72%) ITSM
10 5 (1.72%) Service Management
11 4 (1.38%) Data Protection
11 4 (1.38%) Software Deployment
12 3 (1.03%) Business Continuity Management
12 3 (1.03%) IT Asset Management
12 3 (1.03%) Patch Management
12 3 (1.03%) Security Patching
Programming Languages
1 11 (3.79%) PowerShell
2 10 (3.45%) Java
3 9 (3.10%) VBA
4 4 (1.38%) SQL
5 1 (0.34%) Bash Shell
Qualifications
1 31 (10.69%) Microsoft Certification
2 24 (8.28%) MCP
3 21 (7.24%) MCSE
4 16 (5.52%) MCDST
5 13 (4.48%) Degree
6 12 (4.14%) MCSA
6 12 (4.14%) Network+ Certification
7 11 (3.79%) A+ Certification
8 10 (3.45%) ACDT
8 10 (3.45%) ACHDS
8 10 (3.45%) ACTC
8 10 (3.45%) MCSM
9 8 (2.76%) Security Cleared
10 7 (2.41%) ITIL Certification
11 5 (1.72%) SC Cleared
12 3 (1.03%) CCNA
12 3 (1.03%) Cisco Certification
12 3 (1.03%) DV Cleared
12 3 (1.03%) MCITP
13 2 (0.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 20 (6.90%) SLA
2 2 (0.69%) Disclosure Scotland
2 2 (0.69%) ISO 9000
3 1 (0.34%) HL7
3 1 (0.34%) QA
System Software
1 158 (54.48%) Active Directory
2 13 (4.48%) VMware Infrastructure
3 11 (3.79%) Virtual Servers
3 11 (3.79%) XenApp
4 4 (1.38%) Virtual Desktop
4 4 (1.38%) XenDesktop
5 2 (0.69%) Hyper-V
5 2 (0.69%) vSphere
6 1 (0.34%) Firmware
6 1 (0.34%) Terminal Services
6 1 (0.34%) VMware ESXi
Systems Management
1 44 (15.17%) SCCM
2 8 (2.76%) AirWatch
3 7 (2.41%) Norton AntiVirus
4 5 (1.72%) Casper Suite
4 5 (1.72%) WSUS
5 2 (0.69%) DameWare
5 2 (0.69%) SafeCom
6 1 (0.34%) Cisco CUCM
6 1 (0.34%) McAfee ePO
6 1 (0.34%) Microsoft Data Protection Manager
6 1 (0.34%) Microsoft Intune
6 1 (0.34%) Symantec Endpoint Protection
6 1 (0.34%) Symantec Enterprise Vault
6 1 (0.34%) XenMobile
Vendors
1 119 (41.03%) Microsoft
2 64 (22.07%) Citrix
3 40 (13.79%) Bloomberg
4 37 (12.76%) Apple
5 32 (11.03%) Reuters
6 25 (8.62%) Lotus
7 21 (7.24%) Cisco
8 16 (5.52%) VMware
9 15 (5.17%) ServiceNow
10 14 (4.83%) Remedy
11 11 (3.79%) Symantec
12 8 (2.76%) Google
13 6 (2.07%) FactSet
13 6 (2.07%) HP
13 6 (2.07%) Oracle
14 5 (1.72%) Avaya
14 5 (1.72%) Dell
15 3 (1.03%) AppSense
15 3 (1.03%) Polycom
16 2 (0.69%) Altiris