The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 229 220 236
Rank change year-on-year
-9 +16
Contract jobs requiring a Desktop Support 202 196 154
As % of all contract IT jobs located in London 0.90% 0.84% 0.71%
As % of the Job Titles category 0.98% 0.91% 0.77%
Number of daily rates quoted 120 99 70
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£165 £160 £178
Average daily rate % change year-on-year
+3.12% -9.85%
90% offered a daily rate of more than £120 £110 £131
10% offered a daily rate of more than £232 £290 £300
UK excluding London average daily rate £160 £160 £135
% change year-on-year
- +18.51%
Number of hourly rates quoted 46 44 49
Average hourly rate £18.85 £17.50 £19.00
Average hourly rate % change year-on-year
+7.71% -7.89%
90% offered a hourly rate of more than £14.30 £14.06 £14.00
10% offered a hourly rate of more than £23.75 £23.35 £22.50
UK excluding London average hourly rate £13.87 £15.50 £14.00
% change year-on-year
-10.51% +10.71%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20637 21595 20089
As % of all contract IT jobs located in London 92.39% 92.63% 92.84%
Number of daily rates quoted 14170 15017 13598
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.45%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 369 377 407
Average hourly rate £18.50 £17.50 £19.00
Average hourly rate % change year-on-year
+5.71% -7.89%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £40.00 £45.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Desktop Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in London

Desktop Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the London region.

Desktop Support Daily Rate Trend in London

Desktop Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 27 April 2015.

Desktop Support Daily Rate Histogram in London

Desktop Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the London region.

Desktop Support Hourly Rate Trend in London

Desktop Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 27 April 2015.

Desktop Support Hourly Rate Histogram in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the London region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 48 £150 -7.69% 11
Kingston Upon Thames - 4 £143 -
Croydon -3 1 £175 - 1
Hounslow -4 1 - -
Uxbridge - 1 £375 -
West Drayton - 1 £138 -
Chessington - 1 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in London

For the 6 months to 27 April 2015, IT contractor jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 319 (76.50%) Windows
2 211 (50.60%) Windows 7
3 201 (48.20%) Active Directory
4 156 (37.41%) MS Office
5 140 (33.57%) Microsoft
6 117 (28.06%) Windows XP
7 110 (26.38%) Blackberry
8 94 (22.54%) ITIL
9 85 (20.38%) Citrix
10 76 (18.23%) Finance
11 62 (14.87%) Windows Server 2008
12 61 (14.63%) Apple
13 59 (14.15%) MS Exchange
13 59 (14.15%) SCCM
14 55 (13.19%) MS Excel
14 55 (13.19%) VMware
15 50 (11.99%) Banking
16 40 (9.59%) Windows Server 2003
16 40 (9.59%) Windows 8
17 37 (8.87%) iPhone
17 37 (8.87%) Mac OS X
18 33 (7.91%) Security Cleared
19 32 (7.67%) Blackberry Enterprise Server
20 31 (7.43%) DNS
21 30 (7.19%) VMware Infrastructure
22 29 (6.95%) Windows Server 2012
22 29 (6.95%) Analytical Skills
22 29 (6.95%) TCP/IP
22 29 (6.95%) SharePoint
23 28 (6.71%) DHCP

Desktop Support
Top Related IT Skills in London by Category

For the 6 months to 27 April 2015, IT contractor jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 59 (14.15%) MS Exchange
2 32 (7.67%) Blackberry Enterprise Server
3 29 (6.95%) SharePoint
4 28 (6.71%) Lync
5 23 (5.52%) IBM Notes
6 21 (5.04%) Exchange Server 2010
7 17 (4.08%) Exchange Server 2003
8 8 (1.92%) Exchange Server 2007
9 6 (1.44%) CMS
10 4 (0.96%) Exchange Server 2013
11 3 (0.72%) SharePoint 2010
12 2 (0.48%) OpenStack
12 2 (0.48%) SharePoint 2013
12 2 (0.48%) IIS
13 1 (0.24%) Lotus Domino
13 1 (0.24%) WorkSite
Applications
1 156 (37.41%) MS Office
2 55 (13.19%) MS Excel
3 6 (1.44%) MS PowerPoint
4 5 (1.20%) MS Visio
5 4 (0.96%) Adobe Creative Suite
6 1 (0.24%) MS Project
6 1 (0.24%) Spreadsheet
6 1 (0.24%) Acrobat
Business Applications
1 6 (1.44%) Eikon
2 3 (0.72%) Dynamics AX
3 2 (0.48%) Remedy ITSM
4 1 (0.24%) Cerner Millennium
4 1 (0.24%) SAP BPC
4 1 (0.24%) GoldMine
4 1 (0.24%) SAP ERP
4 1 (0.24%) Agresso
4 1 (0.24%) Oracle Applications
4 1 (0.24%) SAP Oil and Gas
4 1 (0.24%) Dynamics CRM
Cloud Services
1 18 (4.32%) Office 365
2 4 (0.96%) Google Apps
3 1 (0.24%) Google Cloud Platform
Communications & Networking
1 31 (7.43%) DNS
2 29 (6.95%) TCP/IP
3 28 (6.71%) DHCP
4 26 (6.24%) LAN
5 23 (5.52%) VPN
6 21 (5.04%) WAN
7 11 (2.64%) Firewall
8 10 (2.40%) Wireless
9 9 (2.16%) Internet
10 8 (1.92%) Network Security
10 8 (1.92%) VoIP
11 5 (1.20%) Wi-Fi
12 4 (0.96%) LDAP
12 4 (0.96%) SMTP
13 3 (0.72%) SSL
13 3 (0.72%) SAN
13 3 (0.72%) 3G
13 3 (0.72%) VLAN
14 2 (0.48%) IMAP
14 2 (0.48%) iSCSI
Database & Business Intelligence
1 10 (2.40%) FileMaker
2 9 (2.16%) MySQL
3 3 (0.72%) SQL Server
4 1 (0.24%) IDOL
4 1 (0.24%) SQL Server 2008
4 1 (0.24%) SQL Server 2012
4 1 (0.24%) Oracle Database
Development Applications
1 4 (0.96%) Visual Studio
2 1 (0.24%) MSI
General
1 76 (18.23%) Finance
2 50 (11.99%) Banking
3 14 (3.36%) Retail
3 14 (3.36%) Telecoms
4 11 (2.64%) Law
5 10 (2.40%) Financial Institution
6 9 (2.16%) Legal
6 9 (2.16%) Investment Banking
7 8 (1.92%) Retail Banking
8 7 (1.68%) Back Office
9 5 (1.20%) Spanish Language
10 4 (0.96%) Games
11 3 (0.72%) Japanese Language
11 3 (0.72%) Publishing
12 2 (0.48%) Front Office
12 2 (0.48%) French Language
13 1 (0.24%) Electronics
13 1 (0.24%) Manufacturing
13 1 (0.24%) Advertising
13 1 (0.24%) Multimedia
Libraries, Frameworks & Software Standards
1 4 (0.96%) .NET
2 3 (0.72%) COM
3 2 (0.48%) MAPI
3 2 (0.48%) Application Packaging
3 2 (0.48%) Software Packaging
4 1 (0.24%) FIX Protocol
4 1 (0.24%) Flash
Miscellaneous
1 110 (26.38%) Blackberry
2 37 (8.87%) iPhone
3 29 (6.95%) Analytical Skills
4 27 (6.47%) iPad
5 15 (3.60%) NHS
6 8 (1.92%) Thin Client
6 8 (1.92%) Fat Client
6 8 (1.92%) Video Conferencing
7 7 (1.68%) Management Information System
8 6 (1.44%) CMDB
9 5 (1.20%) Handset
10 4 (0.96%) Computer Science
10 4 (0.96%) PDA
10 4 (0.96%) Hedge funds
11 3 (0.72%) FMCG
11 3 (0.72%) SecurID
11 3 (0.72%) Smartphone
12 2 (0.48%) Statistics
12 2 (0.48%) Private Cloud
12 2 (0.48%) BYOD
Operating Systems
1 319 (76.50%) Windows
2 211 (50.60%) Windows 7
3 117 (28.06%) Windows XP
4 62 (14.87%) Windows Server 2008
5 40 (9.59%) Windows Server 2003
5 40 (9.59%) Windows 8
6 37 (8.87%) Mac OS X
7 29 (6.95%) Windows Server 2012
8 20 (4.80%) Android
9 16 (3.84%) Linux
10 15 (3.60%) Mac OS X Server
11 14 (3.36%) Apple iOS
12 9 (2.16%) Windows Vista
12 9 (2.16%) Mac OS
13 5 (1.20%) Windows 2000 Server
14 4 (0.96%) UNIX
14 4 (0.96%) Windows 2000
15 3 (0.72%) Ubuntu
16 2 (0.48%) Windows Mobile
16 2 (0.48%) Red Hat Enterprise Linux
Processes & Methodologies
1 94 (22.54%) ITIL
2 27 (6.47%) Migration
3 20 (4.80%) Service Delivery
4 13 (3.12%) Service Management
5 8 (1.92%) Problem Management
6 7 (1.68%) Coaching
7 6 (1.44%) Data Protection
7 6 (1.44%) Document Management
7 6 (1.44%) Investment Management
7 6 (1.44%) Security Management
7 6 (1.44%) Change Management
8 5 (1.20%) CRM
8 5 (1.20%) Time Management
8 5 (1.20%) Incident Management
8 5 (1.20%) Change Control
9 4 (0.96%) Software Distribution
9 4 (0.96%) Knowledge Management
9 4 (0.96%) E-Commerce
9 4 (0.96%) ERP
9 4 (0.96%) Configuration Management
Programming Languages
1 24 (5.76%) SQL
2 12 (2.88%) Java
3 11 (2.64%) PowerShell
4 1 (0.24%) Bash Shell
4 1 (0.24%) VBScript
Qualifications
1 33 (7.91%) Security Cleared
2 24 (5.76%) Microsoft Certification
3 23 (5.52%) SC Cleared
4 19 (4.56%) MCSE
5 14 (3.36%) Degree
6 11 (2.64%) MCP
6 11 (2.64%) MCSA
7 9 (2.16%) A+ Certification
8 8 (1.92%) MCITP
9 7 (1.68%) ITIL Certification
10 3 (0.72%) MCTS
10 3 (0.72%) MOS
10 3 (0.72%) ACTC
10 3 (0.72%) DV Cleared
11 2 (0.48%) MCDST
11 2 (0.48%) BC Cleared
12 1 (0.24%) PRINCE2 Practitioner
12 1 (0.24%) Network+ Certification
12 1 (0.24%) CCNA
12 1 (0.24%) Cisco Certification
Quality Assurance & Compliance
1 28 (6.71%) SLA
2 3 (0.72%) COBIT
System Software
1 201 (48.20%) Active Directory
2 30 (7.19%) VMware Infrastructure
3 18 (4.32%) XenApp
4 10 (2.40%) Microsoft App-V
5 6 (1.44%) XenDesktop
5 6 (1.44%) Hyper-V
6 5 (1.20%) vSphere
7 4 (0.96%) Xen
7 4 (0.96%) VMware ESX
7 4 (0.96%) VMware Workstation
8 3 (0.72%) VMware ESXi
9 2 (0.48%) VirtualBox
9 2 (0.48%) BitLocker
9 2 (0.48%) Citrix Presentation Server
9 2 (0.48%) NDS
9 2 (0.48%) Terminal Services
10 1 (0.24%) MetaFrame
Systems Management
1 59 (14.15%) SCCM
2 6 (1.44%) Casper Suite
3 5 (1.20%) WSUS
4 3 (0.72%) Backup Exec
4 3 (0.72%) Systems Management Server (SMS)
4 3 (0.72%) ZENworks
4 3 (0.72%) Norton AntiVirus
4 3 (0.72%) SCOM
5 2 (0.48%) FreeIPA
5 2 (0.48%) DameWare
5 2 (0.48%) OpenView Configuration Management
5 2 (0.48%) BMC Marimba
6 1 (0.24%) ServiceCenter
6 1 (0.24%) TeamSite
Vendors
1 140 (33.57%) Microsoft
2 85 (20.38%) Citrix
3 61 (14.63%) Apple
4 55 (13.19%) VMware
5 28 (6.71%) Cisco
6 27 (6.47%) Reuters
6 27 (6.47%) Bloomberg
7 23 (5.52%) Lotus
8 15 (3.60%) HP
9 13 (3.12%) Symantec
10 12 (2.88%) Dell
11 10 (2.40%) Remedy
12 9 (2.16%) Avaya
12 9 (2.16%) Wyse
13 8 (1.92%) McAfee
14 7 (1.68%) Adobe
15 6 (1.44%) SAP
15 6 (1.44%) Polycom
16 5 (1.20%) Google
17 4 (0.96%) LANDesk
North West London
Oscar Associates (UK) Ltd
Rate: £120 - £160 per day
Posted: 9 hours ago
City, London
CDI Anders Elite Ltd
Rate: £200 - £250 per day
Posted: 11 hours ago
Central London / West End
LA International
Posted: 16 hours ago
London
TEKsystems
Rate: £175 - £180 per day
Posted: 17 hours ago
London
Marcus Donald People
Rate: £90 - £110 per hour
Posted: 17 hours ago
North West London
Premier IT
Rate: £160 - £180 per day
Posted: 3 days ago
London
ComputAppoint
Rate: £100 - £150 per day + negotiable
Posted: 3 days ago
South East London
The Lifeways Group
Rate: Competitive
Posted: 4 days ago
London
Synergize Consulting
Rate: Unspecified
Posted: 6 days ago