The statistics below represent IT contracts advertised across the London region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Desktop Support
Rank 308 227 216
Rank change year-on-year
-81 -11
Contract jobs requiring a Desktop Support 137 244 234
As % of all contract IT jobs located in London 0.59% 1.03% 0.98%
As % of the Job Titles category 0.62% 1.09% 1.03%
Number of daily rates quoted 81 120 119
Median daily rate £160 £160 £160
90% offered a daily rate of more than £100 £120 £110
10% offered a daily rate of more than £275 £225 £263
UK excluding London median daily rate £145 £163 £160
% change year-on-year
-10.76% +1.56%
Number of hourly rates quoted 14 42 48
Median hourly rate £17.00 £17.87 £16.75
Median hourly rate % change year-on-year
-4.84% +6.65%
90% offered a hourly rate of more than £12.10 £12.72 £13.33
10% offered a hourly rate of more than £20.00 £22.00 £24.15
UK excluding London median hourly rate £13.48 £15.38 £15.50
% change year-on-year
-12.38% -0.77%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21925 22482 22648
As % of all contract IT jobs located in London 94.93% 94.67% 95.01%
Number of daily rates quoted 15635 15732 15384
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £265
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 253 345 439
Median hourly rate £17.50 £18.50 £17.50
Median hourly rate % change year-on-year
-5.40% +5.71%
90% offered a hourly rate of more than £11.00 £12.50 £11.50
10% offered a hourly rate of more than £50.00 £43.00 £42.75
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Desktop Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in London

Desktop Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the London region.

Desktop Support Daily Rate Trend in London

Desktop Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 24 August 2016.

Desktop Support Daily Rate Histogram in London

Desktop Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the London region.

Desktop Support Hourly Rate Trend in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the London region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -12 20 £173 +4.54% 7
Ilford - 2 - -
Canary Wharf - 2 - -
Hayes -3 1 £193 +2.66% 1
Chiswick - 1 - -
Carshalton - 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 August 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Desktop Support in the job title.

1 214 (79.26%) Windows
2 149 (55.19%) Active Directory
3 134 (49.63%) Windows 7
4 121 (44.81%) MS Office
5 94 (34.81%) Microsoft
6 61 (22.59%) Finance
7 53 (19.63%) Blackberry
8 51 (18.89%) ITIL
8 51 (18.89%) MS Excel
9 49 (18.15%) Citrix
10 43 (15.93%) Windows XP
11 39 (14.44%) Windows Server
12 33 (12.22%) MS Exchange
12 33 (12.22%) Apple
12 33 (12.22%) Banking
13 32 (11.85%) SCCM
14 30 (11.11%) Microsoft Certification
15 29 (10.74%) Bloomberg
16 28 (10.37%) Cisco
16 28 (10.37%) Windows Server 2008
17 27 (10.00%) Windows 8
18 25 (9.26%) Reuters
19 24 (8.89%) Office 365
19 24 (8.89%) iPhone
20 23 (8.52%) TCP/IP
21 22 (8.15%) DNS
21 22 (8.15%) Blackberry Enterprise Server
22 21 (7.78%) Android
23 20 (7.41%) VMware
23 20 (7.41%) Apple iOS

Desktop Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (12.22%) MS Exchange
2 22 (8.15%) Blackberry Enterprise Server
3 16 (5.93%) IBM Notes
4 13 (4.81%) Exchange Server 2010
5 11 (4.07%) SharePoint
6 10 (3.70%) Skype for Business
7 8 (2.96%) Exchange Server 2007
8 5 (1.85%) Exchange Server 2013
9 2 (0.74%) CMS
9 2 (0.74%) Exchange Server 2003
9 2 (0.74%) SAS
9 2 (0.74%) SharePoint 2013
10 1 (0.37%) Joomla!
10 1 (0.37%) SharePoint 2010
10 1 (0.37%) WordPress
Applications
1 121 (44.81%) MS Office
2 51 (18.89%) MS Excel
3 9 (3.33%) MS PowerPoint
4 2 (0.74%) Adobe Illustrator
4 2 (0.74%) InDesign
4 2 (0.74%) SOLIDWORKS
5 1 (0.37%) Acrobat
5 1 (0.37%) MS Project
5 1 (0.37%) MS Visio
Business Applications
1 9 (3.33%) Eikon
2 2 (0.74%) assyst
3 1 (0.37%) Remedy ITSM
Cloud Services
1 24 (8.89%) Office 365
2 6 (2.22%) Google Apps
3 2 (0.74%) Google Drive
4 1 (0.37%) Adobe Creative Cloud
4 1 (0.37%) Azure Active Directory
4 1 (0.37%) Microsoft Azure
4 1 (0.37%) Mimecast
4 1 (0.37%) OneDrive
Communications & Networking
1 23 (8.52%) TCP/IP
2 22 (8.15%) DNS
3 19 (7.04%) DHCP
4 16 (5.93%) Internet
5 14 (5.19%) VPN
6 11 (4.07%) Wireless
7 10 (3.70%) LAN
8 7 (2.59%) Ethernet
8 7 (2.59%) Firewall
8 7 (2.59%) Skype
8 7 (2.59%) WAN
9 5 (1.85%) Extranet
9 5 (1.85%) VoIP
9 5 (1.85%) Wi-Fi
10 4 (1.48%) IP Telephony
11 3 (1.11%) Intranet
11 3 (1.11%) Remote Desktop
11 3 (1.11%) SAN
12 2 (0.74%) MPLS
13 1 (0.37%) VLAN
Database & Business Intelligence
1 3 (1.11%) SQL Server
2 1 (0.37%) Oracle Database
Development Applications
1 1 (0.37%) Xcode
General
1 61 (22.59%) Finance
2 33 (12.22%) Banking
3 19 (7.04%) Legal
4 13 (4.81%) Investment Banking
5 11 (4.07%) Law
6 10 (3.70%) Retail
7 6 (2.22%) Advertising
7 6 (2.22%) Back Office
7 6 (2.22%) Telecoms
8 5 (1.85%) Publishing
9 4 (1.48%) Retail Banking
10 3 (1.11%) Billing
11 2 (0.74%) French Language
11 2 (0.74%) Front Office
12 1 (0.37%) Cantonese Language
12 1 (0.37%) International Banking
12 1 (0.37%) Mandarin Language
12 1 (0.37%) Marketing
12 1 (0.37%) Polish Language
12 1 (0.37%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.74%) SAML
2 1 (0.37%) .NET
2 1 (0.37%) CSS
2 1 (0.37%) HTML
2 1 (0.37%) ODBC
2 1 (0.37%) XMPP
Miscellaneous
1 53 (19.63%) Blackberry
2 24 (8.89%) iPhone
3 13 (4.81%) iPad
3 13 (4.81%) Video Conferencing
4 9 (3.33%) Data Centre
4 9 (3.33%) Smartphone
5 7 (2.59%) Analytical Skills
5 7 (2.59%) Client/Server
5 7 (2.59%) Management Information System
6 6 (2.22%) Handset
6 6 (2.22%) NHS
7 4 (1.48%) Fat Client
7 4 (1.48%) Thin Client
8 3 (1.11%) Driving Licence
8 3 (1.11%) Hedge funds
8 3 (1.11%) Mobile App
9 2 (0.74%) Mathematics
10 1 (0.37%) Economics
10 1 (0.37%) RSA SecurID
10 1 (0.37%) Statistics
Operating Systems
1 214 (79.26%) Windows
2 134 (49.63%) Windows 7
3 43 (15.93%) Windows XP
4 39 (14.44%) Windows Server
5 28 (10.37%) Windows Server 2008
6 27 (10.00%) Windows 8
7 21 (7.78%) Android
8 20 (7.41%) Apple iOS
8 20 (7.41%) Windows 10
9 17 (6.30%) Mac OS X
10 15 (5.56%) Windows Server 2003
11 13 (4.81%) Windows Server 2012
12 9 (3.33%) Mac OS
13 3 (1.11%) Unix
14 2 (0.74%) Linux
14 2 (0.74%) Windows 2000 Server
14 2 (0.74%) Windows Mobile
14 2 (0.74%) Windows Phone
15 1 (0.37%) Windows Vista
Processes & Methodologies
1 51 (18.89%) ITIL
2 13 (4.81%) Change Management
3 11 (4.07%) ITIL V3
3 11 (4.07%) Service Management
4 10 (3.70%) Incident Management
5 9 (3.33%) Asset Management
5 9 (3.33%) Time Management
6 8 (2.96%) Migration
6 8 (2.96%) Service Delivery
7 7 (2.59%) Problem Management
8 6 (2.22%) Document Management
8 6 (2.22%) Mobile Device Management
9 5 (1.85%) Wealth Management
10 4 (1.48%) Disaster Recovery
10 4 (1.48%) Identity Management
10 4 (1.48%) ITSM
10 4 (1.48%) Project Management
10 4 (1.48%) Software Deployment
10 4 (1.48%) Validation
11 3 (1.11%) PRINCE2
Programming Languages
1 8 (2.96%) Java
2 7 (2.59%) C
3 6 (2.22%) VBA
4 4 (1.48%) PowerShell
4 4 (1.48%) SQL
5 1 (0.37%) Bash Shell
5 1 (0.37%) JavaScript
5 1 (0.37%) PHP
Qualifications
1 30 (11.11%) Microsoft Certification
2 17 (6.30%) MCP
3 15 (5.56%) MCDST
4 13 (4.81%) MCSA
4 13 (4.81%) MCSE
5 12 (4.44%) A+ Certification
6 10 (3.70%) Security Cleared
7 9 (3.33%) ITIL Certification
8 8 (2.96%) Degree
9 6 (2.22%) ACDT
9 6 (2.22%) ACHDS
9 6 (2.22%) ACTC
9 6 (2.22%) MCSM
9 6 (2.22%) Network+ Certification
9 6 (2.22%) SC Cleared
10 5 (1.85%) CCNA
10 5 (1.85%) Cisco Certification
10 5 (1.85%) DBS Check
11 3 (1.11%) CTC Cleared
12 2 (0.74%) DV Cleared
Quality Assurance & Compliance
1 18 (6.67%) SLA
2 2 (0.74%) HL7
2 2 (0.74%) ISO 9000
System Software
1 149 (55.19%) Active Directory
2 7 (2.59%) Virtual Servers
2 7 (2.59%) VMware Infrastructure
3 4 (1.48%) XenApp
4 3 (1.11%) BitLocker
5 2 (0.74%) VMware ESXi
5 2 (0.74%) XenDesktop
6 1 (0.37%) Citrix Presentation Server
6 1 (0.37%) Hyper-V
6 1 (0.37%) UAG
Systems Management
1 32 (11.85%) SCCM
2 3 (1.11%) DameWare
3 2 (0.74%) Casper Suite
3 2 (0.74%) SCOM
4 1 (0.37%) AirWatch
4 1 (0.37%) Backup Exec
4 1 (0.37%) IBM BigFix
4 1 (0.37%) NetBackup
4 1 (0.37%) Norton AntiVirus
4 1 (0.37%) SafeCom
4 1 (0.37%) Symantec Endpoint Protection
4 1 (0.37%) Systems Management Server (SMS)
4 1 (0.37%) Tivoli Endpoint Manager
Vendors
1 94 (34.81%) Microsoft
2 49 (18.15%) Citrix
3 33 (12.22%) Apple
4 29 (10.74%) Bloomberg
5 28 (10.37%) Cisco
6 25 (9.26%) Reuters
7 20 (7.41%) VMware
8 16 (5.93%) Lotus
9 11 (4.07%) Google
10 8 (2.96%) HP
11 7 (2.59%) Oracle
12 6 (2.22%) Dell
13 4 (1.48%) Adobe
13 4 (1.48%) ServiceNow
14 3 (1.11%) Avaya
14 3 (1.11%) FactSet
14 3 (1.11%) Remedy
14 3 (1.11%) Symantec
15 2 (0.74%) AppSense
15 2 (0.74%) IBM
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