The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 224 236 196
Rank change year-on-year
+12 -40
Contract jobs requiring a Desktop Support 207 161 255
As % of all contract IT jobs located in London 0.86% 0.75% 0.91%
As % of the Job Titles category 0.92% 0.80% 0.98%
Number of daily rates quoted 99 77 107
Average daily rate £160 £175 £175
Average daily rate % change year-on-year
-8.57% -
90% offered a daily rate of more than £110 £131 £119
10% offered a daily rate of more than £290 £300 £275
UK excluding London average daily rate £160 £135 £135
% change year-on-year
+18.51% -
Number of hourly rates quoted 49 47 61
Average hourly rate £17.50 £19.00 £17.00
Average hourly rate % change year-on-year
-7.89% +11.76%
90% offered a hourly rate of more than £13.97 £14.00 £10.00
10% offered a hourly rate of more than £23.50 £23.50 £22.50
UK excluding London average hourly rate £15.50 £14.00 £15.00
% change year-on-year
+10.71% -6.66%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22398 20052 25960
As % of all contract IT jobs located in London 92.58% 92.82% 92.64%
Number of daily rates quoted 15523 13588 16690
Average daily rate £425 £450 £448
Average daily rate % change year-on-year
-5.55% +0.55%
90% offered a daily rate of more than £263 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 404 410 583
Average hourly rate £17.50 £19.00 £19.50
Average hourly rate % change year-on-year
-7.89% -2.56%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £39.31 £45.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Desktop Support
England

Desktop Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in London

Desktop Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the London region.

Desktop Support Daily Rate Trend in London

Desktop Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 18 April 2014.

Desktop Support Daily Rate Histogram in London

Desktop Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the London region.

Desktop Support Hourly Rate Trend in London

Desktop Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 18 April 2014.

Desktop Support Hourly Rate Histogram in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -33 42 £165 -1.78% 13
Hounslow +12 2 - - 1
Canary Wharf - 1 £215 -
Hammersmith - - - -
Wimbledon - - - -
Mayfair - - - -
Kingston Upon Thames - - - -
Uxbridge - - - -
Docklands, London - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT contractor jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 355 (84.73%) Windows
2 258 (61.58%) Windows 7
3 201 (47.97%) Active Directory
4 175 (41.77%) Microsoft
5 172 (41.05%) MS Office
6 164 (39.14%) Windows XP
7 112 (26.73%) Finance
8 102 (24.34%) Blackberry
9 94 (22.43%) Citrix
10 89 (21.24%) Banking
11 74 (17.66%) MS Exchange
12 73 (17.42%) MS Excel
13 70 (16.71%) ITIL
14 63 (15.04%) Windows Server 2008
15 49 (11.69%) Lotus
15 49 (11.69%) IBM Notes
16 48 (11.46%) Windows Server 2003
16 48 (11.46%) Bloomberg
16 48 (11.46%) SCCM
17 47 (11.22%) TCP/IP
18 38 (9.07%) Reuters
19 36 (8.59%) Migration
19 36 (8.59%) VMware
19 36 (8.59%) iPhone
20 34 (8.11%) Cisco
21 30 (7.16%) VPN
21 30 (7.16%) Mac OS X
21 30 (7.16%) Incident Management
22 28 (6.68%) Microsoft Certification
23 26 (6.21%) Blackberry Enterprise Server

Desktop Support
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT contractor jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 74 (17.66%) MS Exchange
2 49 (11.69%) IBM Notes
3 26 (6.21%) Blackberry Enterprise Server
4 20 (4.77%) Exchange Server 2010
5 13 (3.10%) Exchange Server 2003
6 9 (2.15%) SharePoint
7 8 (1.91%) Lync
8 6 (1.43%) Exchange Server 2007
9 3 (0.72%) SharePoint 2010
10 2 (0.48%) Exchange Server 5.5
10 2 (0.48%) WorkSite
11 1 (0.24%) GroupWise
11 1 (0.24%) IIS
11 1 (0.24%) MQSeries
11 1 (0.24%) Lotus Domino
11 1 (0.24%) SharePoint Server
Applications
1 172 (41.05%) MS Office
2 73 (17.42%) MS Excel
3 19 (4.53%) MS PowerPoint
4 17 (4.06%) MS Visio
5 13 (3.10%) MS Project
6 9 (2.15%) Acrobat
7 2 (0.48%) Vectorworks
7 2 (0.48%) Adobe Illustrator
7 2 (0.48%) InDesign
7 2 (0.48%) CINEMA 4D
7 2 (0.48%) Photoshop
Business Applications
1 6 (1.43%) Eikon
2 4 (0.95%) Khalix
3 3 (0.72%) Remedy ITSM
3 3 (0.72%) Oracle ERP
4 2 (0.48%) SAP CRM
4 2 (0.48%) SAP ERP
5 1 (0.24%) Minerva
5 1 (0.24%) Dynamics GP
5 1 (0.24%) Oracle CRM
5 1 (0.24%) Magento
Cloud Services
1 9 (2.15%) Office 365
2 1 (0.24%) Google Apps
Communications & Networking
1 47 (11.22%) TCP/IP
2 30 (7.16%) VPN
3 24 (5.73%) LAN
4 17 (4.06%) DNS
5 14 (3.34%) Internet
6 13 (3.10%) Wireless
7 11 (2.63%) IP Telephony
7 11 (2.63%) DHCP
8 10 (2.39%) VoIP
9 9 (2.15%) WAN
10 7 (1.67%) Firewall
11 5 (1.19%) Wi-Fi
12 4 (0.95%) VLAN
12 4 (0.95%) 3G
13 3 (0.72%) Extranet
13 3 (0.72%) PBX
13 3 (0.72%) HTTP
13 3 (0.72%) SSL
14 2 (0.48%) Network Security
14 2 (0.48%) Cisco ASA
Database & Business Intelligence
1 4 (0.95%) SQL Server
2 2 (0.48%) Oracle Database
2 2 (0.48%) SAP BW
3 1 (0.24%) SQL Server 2005
3 1 (0.24%) SQL Server 2008
Development Applications
1 1 (0.24%) Ant
General
1 112 (26.73%) Finance
2 89 (21.24%) Banking
3 24 (5.73%) Investment Banking
4 20 (4.77%) Legal
5 18 (4.30%) Financial Institution
6 14 (3.34%) Front Office
6 14 (3.34%) Law
7 13 (3.10%) Back Office
8 6 (1.43%) Telecoms
8 6 (1.43%) French Language
8 6 (1.43%) Retail
9 5 (1.19%) Local Government
10 2 (0.48%) Advertising
10 2 (0.48%) Publishing
11 1 (0.24%) Mandarin Language
11 1 (0.24%) Dutch Language
11 1 (0.24%) Japanese Language
11 1 (0.24%) Marketing
11 1 (0.24%) Manufacturing
11 1 (0.24%) Games
Libraries, Frameworks & Software Standards
1 14 (3.34%) Application Packaging
2 1 (0.24%) Middleware
2 1 (0.24%) OLE
2 1 (0.24%) .NET
2 1 (0.24%) Software Packaging
Miscellaneous
1 102 (24.34%) Blackberry
2 36 (8.59%) iPhone
3 19 (4.53%) Hedge funds
4 16 (3.82%) iPad
5 11 (2.63%) Video Conferencing
6 9 (2.15%) NHS
7 6 (1.43%) Fat Client
7 6 (1.43%) PDA
7 6 (1.43%) Thin Client
8 4 (0.95%) IVR
9 3 (0.72%) Handset
10 2 (0.48%) Management Information System
10 2 (0.48%) CMDB
10 2 (0.48%) Computer Science
10 2 (0.48%) Client/Server
11 1 (0.24%) Derivative
11 1 (0.24%) E-Learning
11 1 (0.24%) Equities
11 1 (0.24%) Enterprise Software
Operating Systems
1 355 (84.73%) Windows
2 258 (61.58%) Windows 7
3 164 (39.14%) Windows XP
4 63 (15.04%) Windows Server 2008
5 48 (11.46%) Windows Server 2003
6 30 (7.16%) Mac OS X
7 21 (5.01%) Windows 8
8 16 (3.82%) Windows Server 2012
9 15 (3.58%) Android
10 13 (3.10%) Windows Vista
11 9 (2.15%) UNIX
11 9 (2.15%) Linux
11 9 (2.15%) Windows 2000
12 5 (1.19%) Apple iOS
13 4 (0.95%) Windows 2000 Server
13 4 (0.95%) Mac OS
14 3 (0.72%) Windows Mobile
15 2 (0.48%) Mac OS X Server
16 1 (0.24%) HPUX
16 1 (0.24%) Solaris
Processes & Methodologies
1 70 (16.71%) ITIL
2 36 (8.59%) Migration
3 30 (7.16%) Incident Management
4 20 (4.77%) Service Management
5 18 (4.30%) Service Delivery
6 16 (3.82%) ITSM
7 14 (3.34%) Asset Management
7 14 (3.34%) Problem Management
8 13 (3.10%) Time Management
9 12 (2.86%) Project Management
10 10 (2.39%) Configuration Management
11 9 (2.15%) Information Management
11 9 (2.15%) Disaster Recovery
11 9 (2.15%) Change Management
12 7 (1.67%) Investment Management
13 6 (1.43%) Software Deployment
13 6 (1.43%) Business Continuity
14 5 (1.19%) ERP
14 5 (1.19%) Document Management
14 5 (1.19%) Wealth Management
Programming Languages
1 11 (2.63%) SQL
2 7 (1.67%) VBScript
3 6 (1.43%) C
4 5 (1.19%) Java
5 2 (0.48%) VB
6 1 (0.24%) VBA
6 1 (0.24%) PHP
6 1 (0.24%) PowerShell
Qualifications
1 28 (6.68%) Microsoft Certification
2 20 (4.77%) MCP
3 14 (3.34%) Security Cleared
4 12 (2.86%) Degree
5 9 (2.15%) MCTS
5 9 (2.15%) MCSA
5 9 (2.15%) SC Cleared
6 8 (1.91%) MCSE
6 8 (1.91%) ITIL Certification
7 5 (1.19%) MCITP
8 4 (0.95%) DV Cleared
8 4 (0.95%) MCDST
9 3 (0.72%) A+ Certification
10 2 (0.48%) BC Cleared
10 2 (0.48%) ACDT
11 1 (0.24%) HNC
11 1 (0.24%) MOS
11 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (5.01%) SLA
2 5 (1.19%) ISO 9001
3 2 (0.48%) QA
System Software
1 201 (47.97%) Active Directory
2 25 (5.97%) VMware Infrastructure
3 20 (4.77%) XenApp
4 14 (3.34%) XenDesktop
5 12 (2.86%) Microsoft App-V
6 2 (0.48%) vSphere
6 2 (0.48%) Hyper-V
6 2 (0.48%) VMware ESX
6 2 (0.48%) Terminal Services
7 1 (0.24%) Terminal Server
7 1 (0.24%) VMware ESXi
Systems Management
1 48 (11.46%) SCCM
2 10 (2.39%) Systems Management Server (SMS)
3 6 (1.43%) Backup Exec
3 6 (1.43%) Norton AntiVirus
4 4 (0.95%) WSUS
5 3 (0.72%) DameWare
6 1 (0.24%) Tivoli
6 1 (0.24%) MIMEsweeper
6 1 (0.24%) MAILsweeper
Vendors
1 175 (41.77%) Microsoft
2 94 (22.43%) Citrix
3 49 (11.69%) Lotus
4 48 (11.46%) Bloomberg
5 38 (9.07%) Reuters
6 36 (8.59%) VMware
7 34 (8.11%) Cisco
8 25 (5.97%) Apple
9 18 (4.30%) Fidessa
10 17 (4.06%) HP
11 15 (3.58%) Adobe
11 15 (3.58%) Oracle
12 13 (3.10%) LANDesk
12 13 (3.10%) Avaya
13 12 (2.86%) Dell
13 12 (2.86%) AppSense
14 11 (2.63%) Altiris
15 8 (1.91%) Symantec
16 7 (1.67%) Remedy
17 6 (1.43%) Speakerbus
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Evolution Recruitment Solutions
Rate: Market Rates
Posted: 3 days ago
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Rate: £120 to £150 per day
Posted: 3 days ago
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Rate: £15 per hour
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