The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 226 235 196
Rank change year-on-year
+9 -39
Contract jobs requiring a Desktop Support 199 182 250
As % of all contract IT jobs located in London 0.86% 0.75% 0.95%
As % of the Job Titles category 0.92% 0.81% 1.02%
Number of daily rates quoted 107 79 114
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£165 £175 £175
Average daily rate % change year-on-year
-5.71% -
90% offered a daily rate of more than £110 £112 £125
10% offered a daily rate of more than £250 £275 £300
UK excluding London average daily rate £165 £150 £140
% change year-on-year
+10.00% +7.14%
Number of hourly rates quoted 35 46 64
Average hourly rate £17.00 £17.75 £18.75
Average hourly rate % change year-on-year
-4.22% -5.33%
90% offered a hourly rate of more than £12.70 £13.25 £12.65
10% offered a hourly rate of more than £23.35 £23.25 £26.90
UK excluding London average hourly rate £15.00 £15.50 £14.58
% change year-on-year
-3.22% +6.34%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21546 22422 24477
As % of all contract IT jobs located in London 92.78% 92.46% 92.82%
Number of daily rates quoted 14798 15261 15876
Average daily rate £425 £450 £425
Average daily rate % change year-on-year
-5.55% +5.88%
90% offered a daily rate of more than £265 £275 £274
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 398 472 642
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £41.90 £42.50 £43.95
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
Desktop Support
England

Desktop Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in London

Desktop Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the London region.

Desktop Support Daily Rate Trend in London

Desktop Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 23 July 2014.

Desktop Support Daily Rate Histogram in London

Desktop Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the London region.

Desktop Support Hourly Rate Trend in London

Desktop Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the London region over the 3 months to 23 July 2014.

Desktop Support Hourly Rate Histogram in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +47 66 £220 +6.02% 15
Hayes - 6 - -
Hounslow - 1 £168 -
Croydon - - - -
Docklands, London - - - -
Wimbledon - - - -
Chiswick - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT contractor jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 327 (81.75%) Windows
2 235 (58.75%) Windows 7
3 198 (49.50%) Active Directory
4 159 (39.75%) MS Office
5 157 (39.25%) Microsoft
6 139 (34.75%) Windows XP
7 91 (22.75%) Finance
8 81 (20.25%) Citrix
9 75 (18.75%) ITIL
10 73 (18.25%) MS Excel
11 72 (18.00%) Blackberry
12 71 (17.75%) Windows Server 2008
13 62 (15.50%) MS Exchange
14 58 (14.50%) Windows Server 2003
15 55 (13.75%) SCCM
16 50 (12.50%) VMware
17 45 (11.25%) Banking
18 37 (9.25%) Microsoft Certification
19 36 (9.00%) Apple
19 36 (9.00%) Bloomberg
20 34 (8.50%) Cisco
20 34 (8.50%) VMware Infrastructure
21 33 (8.25%) TCP/IP
22 29 (7.25%) MCP
22 29 (7.25%) iPhone
23 27 (6.75%) LAN
24 26 (6.50%) VPN
24 26 (6.50%) IBM Notes
24 26 (6.50%) Lotus
25 24 (6.00%) SLA

Desktop Support
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT contractor jobs across the London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (15.50%) MS Exchange
2 26 (6.50%) IBM Notes
3 17 (4.25%) Exchange Server 2003
4 16 (4.00%) Blackberry Enterprise Server
5 14 (3.50%) Exchange Server 2007
6 13 (3.25%) Exchange Server 2010
7 11 (2.75%) SharePoint
8 10 (2.50%) Lync
9 5 (1.25%) WorkSite
10 2 (0.50%) SharePoint 2010
11 1 (0.25%) SharePoint Server
11 1 (0.25%) IIS
11 1 (0.25%) Lotus Domino
11 1 (0.25%) Exchange Server 5.5
11 1 (0.25%) GroupWise
Applications
1 159 (39.75%) MS Office
2 73 (18.25%) MS Excel
3 12 (3.00%) MS PowerPoint
4 11 (2.75%) MS Visio
5 10 (2.50%) MS Project
6 8 (2.00%) Acrobat
7 1 (0.25%) AutoCAD
7 1 (0.25%) Adobe Captivate
Business Applications
1 2 (0.50%) Eikon
2 1 (0.25%) Oracle CRM
2 1 (0.25%) LatentZero
2 1 (0.25%) Khalix
2 1 (0.25%) Remedy ITSM
2 1 (0.25%) Cerner Millennium
2 1 (0.25%) Magento
2 1 (0.25%) 3000 Xtra
Cloud Services
1 16 (4.00%) Office 365
2 1 (0.25%) Google Apps
Communications & Networking
1 33 (8.25%) TCP/IP
2 27 (6.75%) LAN
3 26 (6.50%) VPN
4 16 (4.00%) DNS
5 14 (3.50%) IP Telephony
6 13 (3.25%) Internet
6 13 (3.25%) DHCP
7 11 (2.75%) Wireless
8 10 (2.50%) VoIP
9 8 (2.00%) WAN
10 6 (1.50%) 3G
11 5 (1.25%) SSL
11 5 (1.25%) Wi-Fi
11 5 (1.25%) HTTP
12 4 (1.00%) Firewall
13 2 (0.50%) Cisco IOS
13 2 (0.50%) Ethernet
13 2 (0.50%) SMS
14 1 (0.25%) LDAP
14 1 (0.25%) Broadband
Database & Business Intelligence
1 5 (1.25%) SQL Server
2 1 (0.25%) EDRMS
2 1 (0.25%) EDMS
2 1 (0.25%) SQL Server 2005
2 1 (0.25%) SQL Server 2008
2 1 (0.25%) Oracle Database
Development Applications
1 1 (0.25%) ProC
1 1 (0.25%) MSI
General
1 91 (22.75%) Finance
2 45 (11.25%) Banking
3 21 (5.25%) Legal
4 20 (5.00%) Financial Institution
5 17 (4.25%) Investment Banking
6 15 (3.75%) Law
7 6 (1.50%) Back Office
7 6 (1.50%) Retail
8 5 (1.25%) Front Office
9 3 (0.75%) Advertising
9 3 (0.75%) Local Government
10 2 (0.50%) Marketing
10 2 (0.50%) Telecoms
11 1 (0.25%) Manufacturing
11 1 (0.25%) Mandarin Language
11 1 (0.25%) French Language
11 1 (0.25%) Japanese Language
11 1 (0.25%) Publishing
Libraries, Frameworks & Software Standards
1 14 (3.50%) Application Packaging
2 3 (0.75%) Software Packaging
3 1 (0.25%) HTML
3 1 (0.25%) .NET
3 1 (0.25%) Flash
3 1 (0.25%) OLE
Miscellaneous
1 72 (18.00%) Blackberry
2 29 (7.25%) iPhone
3 18 (4.50%) Hedge funds
4 11 (2.75%) Handset
5 9 (2.25%) NHS
5 9 (2.25%) iPad
5 9 (2.25%) Video Conferencing
6 5 (1.25%) Fat Client
6 5 (1.25%) Thin Client
7 3 (0.75%) Fixed Income
7 3 (0.75%) PDA
7 3 (0.75%) Derivative
8 2 (0.50%) CMDB
8 2 (0.50%) Client/Server
8 2 (0.50%) Kindle
9 1 (0.25%) Equities
9 1 (0.25%) IVR
9 1 (0.25%) Smartcard
9 1 (0.25%) GIS
9 1 (0.25%) Management Information System
Operating Systems
1 327 (81.75%) Windows
2 235 (58.75%) Windows 7
3 139 (34.75%) Windows XP
4 71 (17.75%) Windows Server 2008
5 58 (14.50%) Windows Server 2003
6 22 (5.50%) Mac OS X
7 21 (5.25%) Windows 8
8 18 (4.50%) Android
9 17 (4.25%) Windows Vista
10 14 (3.50%) Windows Server 2012
11 13 (3.25%) Windows 2000
12 10 (2.50%) Linux
13 6 (1.50%) Mac OS
14 4 (1.00%) Windows 2000 Server
14 4 (1.00%) Apple iOS
15 2 (0.50%) Mac OS X Server
16 1 (0.25%) Ubuntu
16 1 (0.25%) Windows Mobile
16 1 (0.25%) Red Hat Enterprise Linux
16 1 (0.25%) UNIX
Processes & Methodologies
1 75 (18.75%) ITIL
2 21 (5.25%) Incident Management
3 19 (4.75%) Migration
4 17 (4.25%) Service Delivery
5 14 (3.50%) Service Management
6 12 (3.00%) ITSM
7 10 (2.50%) Problem Management
8 9 (2.25%) Asset Management
9 7 (1.75%) Change Management
9 7 (1.75%) Project Management
9 7 (1.75%) Information Management
10 6 (1.50%) Configuration Management
10 6 (1.50%) Business Continuity
11 5 (1.25%) CRM
11 5 (1.25%) Document Management
11 5 (1.25%) Time Management
11 5 (1.25%) Root Cause Analysis
11 5 (1.25%) Software Deployment
12 3 (0.75%) Continuous Improvement
12 3 (0.75%) Change Control
Programming Languages
1 10 (2.50%) SQL
2 3 (0.75%) VBA
3 1 (0.25%) VB
3 1 (0.25%) C
3 1 (0.25%) C#
3 1 (0.25%) Java
3 1 (0.25%) JavaScript
3 1 (0.25%) PHP
Qualifications
1 37 (9.25%) Microsoft Certification
2 29 (7.25%) MCP
3 22 (5.50%) Security Cleared
4 17 (4.25%) SC Cleared
5 16 (4.00%) Degree
6 12 (3.00%) MCSE
7 10 (2.50%) MCTS
8 9 (2.25%) ITIL Certification
9 7 (1.75%) MCSA
10 6 (1.50%) A+ Certification
11 5 (1.25%) MCITP
12 4 (1.00%) MCDST
12 4 (1.00%) DV Cleared
13 3 (0.75%) HNC
14 2 (0.50%) VMware Certified Professional (VCP)
15 1 (0.25%) MOS
Quality Assurance & Compliance
1 24 (6.00%) SLA
2 2 (0.50%) ISO 9001
2 2 (0.50%) QA
3 1 (0.25%) ISO/IEC 27001
System Software
1 198 (49.50%) Active Directory
2 34 (8.50%) VMware Infrastructure
3 17 (4.25%) XenApp
4 13 (3.25%) Microsoft App-V
5 12 (3.00%) Terminal Services
6 7 (1.75%) XenDesktop
7 3 (0.75%) vSphere
8 2 (0.50%) VMware ESXi
8 2 (0.50%) VMware ESX
8 2 (0.50%) Citrix Presentation Server
9 1 (0.25%) Terminal Server
Systems Management
1 55 (13.75%) SCCM
2 7 (1.75%) Systems Management Server (SMS)
3 6 (1.50%) DameWare
4 5 (1.25%) Symantec Enterprise Vault
5 2 (0.50%) WSUS
6 1 (0.25%) NetBackup
6 1 (0.25%) PureDisk
6 1 (0.25%) ARCserve
6 1 (0.25%) Norton AntiVirus
6 1 (0.25%) MIMEsweeper
Vendors
1 157 (39.25%) Microsoft
2 81 (20.25%) Citrix
3 50 (12.50%) VMware
4 36 (9.00%) Apple
4 36 (9.00%) Bloomberg
5 34 (8.50%) Cisco
6 26 (6.50%) Lotus
7 23 (5.75%) Reuters
8 17 (4.25%) HP
9 14 (3.50%) Adobe
10 11 (2.75%) Oracle
11 10 (2.50%) Altiris
12 9 (2.25%) Remedy
13 8 (2.00%) Avaya
13 8 (2.00%) AppSense
13 8 (2.00%) Speakerbus
14 6 (1.50%) Dell
14 6 (1.50%) Fidessa
14 6 (1.50%) Symantec
14 6 (1.50%) Salesforce.com
London
Marcus Donald People
Rate: £160 to £180 per day
Posted: 16 hours ago
London
Thebes IT
Rate: Unspecified Rate £200 dependant on experience
Posted: Yesterday
London
Sanderson
Rate: £160 per annum
Posted: Yesterday
City, London
Mortimer Spinks
Rate: £27000 - £30000 per annum + (salary pro rata) + holiday
Posted: Yesterday
City, London
Incisive Ltd
Rate: £0.00 per annum + negotiable
Posted: 2 days ago
City of London
Argyll Scott
Rate: £15 per hour
Posted: 5 days ago
London
Cyber Team
Rate: From £100 to £100 per day 12 Month rolling contract
Posted: 5 days ago
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Lorien Resourcing
Posted: 6 days ago
City, London
Incisive Ltd
Rate: £0.00 per annum + negotiable
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City of London
Hays IT - Uk Posting account
Rate: £120.00 - £170.00 per day
Posted: 12 days ago
London
Computer Futures
Rate: competitive
Posted: 14 days ago