The table below looks at the statistics for Problem Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Problem Management
Rank 112 124 94
Rank change year-on-year
+12 -30
Contract jobs citing Problem Management 46 17 39
As % of all contract IT jobs located in the North West 1.21% 0.52% 1.39%
As % of the Processes & Methodologies category 1.50% 0.68% 1.87%
Number of daily rates quoted 33 10 19
Average daily rate £475 £394 £420
Average daily rate % change year-on-year
+20.63% -6.25%
90% offered a daily rate of more than £330 £238 £266
10% offered a daily rate of more than £550 £500 £520
UK excluding London average daily rate £350 £325 £341
% change year-on-year
+7.69% -4.76%
Number of hourly rates quoted 0 2 3
Average hourly rate - £11.50 £14.50
Average hourly rate % change year-on-year
- -20.68%
UK excluding London average hourly rate £18.00 £16.00 £16.00
% change year-on-year
+12.50% -
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3059 2504 2089
As % of all contract IT jobs located in the North West 80.71% 76.55% 74.42%
Number of daily rates quoted 1876 1471 1065
Average daily rate £400 £388 £363
Average daily rate % change year-on-year
+3.22% +6.89%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 119 100 111
Average hourly rate £38.00 £32.50 £33.00
Average hourly rate % change year-on-year
+16.92% -1.51%
90% offered a hourly rate of more than £16.50 £13.50 £13.00
10% offered a hourly rate of more than £53.00 £49.50 £46.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Problem Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the North West

Problem Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the North West region.

Problem Management Daily Rate Trend in the North West

Problem Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the North West region over the 3 months to 11 February 2016.

Problem Management Daily Rate Histogram in the North West

Problem Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the North West region.

Problem Management Hourly Rate Trend in the North West

Problem Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the North West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +15 26 £500 +19.40% 1
Manchester -9 13 £350 -26.31% 5
Lancashire -3 1 £500 +107.53%
Problem Management
England

Problem Management
Top 30 Related IT Skills in the North West

For the 6 months to 11 February 2016, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 58 (64.44%) ITIL
2 37 (41.11%) Service Management
3 24 (26.67%) Incident Management
4 23 (25.56%) Change Management
5 21 (23.33%) Finance
6 19 (21.11%) SLA
7 17 (18.89%) Microsoft
7 17 (18.89%) Android
7 17 (18.89%) Capacity Management
8 16 (17.78%) Service Delivery
9 15 (16.67%) Management Information System
9 15 (16.67%) MS Office
9 15 (16.67%) MS Excel
10 14 (15.56%) Performance Management
11 13 (14.44%) Apple iOS
11 13 (14.44%) MCP
12 11 (12.22%) VPN
12 11 (12.22%) OpenView
12 11 (12.22%) HP
12 11 (12.22%) PMI
12 11 (12.22%) PMI Certification
12 11 (12.22%) ITIL V3
12 11 (12.22%) Mobile Device Management
12 11 (12.22%) Mentoring
12 11 (12.22%) Coaching
12 11 (12.22%) AirWatch
12 11 (12.22%) Asset Management
12 11 (12.22%) SCCM
12 11 (12.22%) Security Cleared
13 10 (11.11%) Banking

Problem Management
Top Related IT Skills in the North West by Category

For the 6 months to 11 February 2016, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.22%) IIS
2 1 (1.11%) CMS
2 1 (1.11%) Confluence
2 1 (1.11%) SharePoint
2 1 (1.11%) Umbraco
Applications
1 15 (16.67%) MS Excel
1 15 (16.67%) MS Office
Business Applications
1 2 (2.22%) Remedy ITSM
1 2 (2.22%) SAP Oil and Gas
Cloud Services
1 1 (1.11%) Microsoft Azure
Communications & Networking
1 11 (12.22%) VPN
2 10 (11.11%) Wi-Fi
2 10 (11.11%) Wireless
3 6 (6.67%) Internet
4 2 (2.22%) Firewall
Database & Business Intelligence
1 7 (7.78%) Data Warehouse
1 7 (7.78%) Enterprise Data Warehouse
2 3 (3.33%) SQL Server
2 3 (3.33%) SQL Server 2008
2 3 (3.33%) SQL Server 2012
3 2 (2.22%) SQL Server Reporting Services
4 1 (1.11%) Oracle Database
4 1 (1.11%) SQL Server 2005
4 1 (1.11%) SQL Server 2014
4 1 (1.11%) SQL Server Analysis Services
4 1 (1.11%) SQL Server Integration Services
Development Applications
1 2 (2.22%) Appcelerator Titanium
1 2 (2.22%) Visual Studio
1 2 (2.22%) Xcode
2 1 (1.11%) JIRA
2 1 (1.11%) Subversion
2 1 (1.11%) Team Foundation Server
General
1 21 (23.33%) Finance
2 10 (11.11%) Banking
3 8 (8.89%) Telecoms
4 3 (3.33%) Manufacturing
5 1 (1.11%) Financial Institution
5 1 (1.11%) Retail
5 1 (1.11%) Retail Banking
Job Titles
1 19 (21.11%) Service Manager
2 18 (20.00%) Applications Support
3 15 (16.67%) Analyst
4 13 (14.44%) Applications Manager
5 12 (13.33%) Applications Support Manager
5 12 (13.33%) Support Manager
6 11 (12.22%) Service Analyst
6 11 (12.22%) Service Desk Analyst
6 11 (12.22%) Services Delivery Manager
7 9 (10.00%) DBA
7 9 (10.00%) Delivery Manager
8 7 (7.78%) Incident Manager
8 7 (7.78%) ITIL Manager
8 7 (7.78%) Teradata DBA
9 6 (6.67%) Administrator
9 6 (6.67%) Support Analyst
10 5 (5.56%) ITIL Service Manager
11 4 (4.44%) Applications Engineer
11 4 (4.44%) Service Desk Support
11 4 (4.44%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (3.33%) J2EE
2 2 (2.22%) .NET
2 2 (2.22%) .NET Framework
2 2 (2.22%) Ajax
2 2 (2.22%) Android SDK
2 2 (2.22%) ASP.NET
2 2 (2.22%) Entity Framework
2 2 (2.22%) HTML
2 2 (2.22%) HTML5
2 2 (2.22%) iOS SDK
2 2 (2.22%) jQuery
2 2 (2.22%) Middleware
2 2 (2.22%) PhoneGap
2 2 (2.22%) WCF
2 2 (2.22%) Web Services
2 2 (2.22%) XML
Miscellaneous
1 15 (16.67%) Management Information System
2 11 (12.22%) PMI
3 10 (11.11%) Enterprise Software
3 10 (11.11%) Handset
4 8 (8.89%) Mainframe
5 7 (7.78%) Mobile App
6 4 (4.44%) Analytical Skills
6 4 (4.44%) Contactless
7 3 (3.33%) IBM Mainframe
7 3 (3.33%) Life Science
8 2 (2.22%) CMDB
9 1 (1.11%) Client/Server
9 1 (1.11%) Computer Science
9 1 (1.11%) Cryptography
9 1 (1.11%) Data Centre
9 1 (1.11%) NHS
9 1 (1.11%) N-Tier
9 1 (1.11%) Replication
9 1 (1.11%) Statistics
9 1 (1.11%) Tandem
Operating Systems
1 17 (18.89%) Android
2 13 (14.44%) Apple iOS
3 8 (8.89%) Windows
4 5 (5.56%) Windows Server 2012
5 3 (3.33%) Unix
5 3 (3.33%) Windows Server
5 3 (3.33%) Windows Server 2008
6 1 (1.11%) Linux
6 1 (1.11%) Windows 7
6 1 (1.11%) Windows Server 2003
Processes & Methodologies
1 58 (64.44%) ITIL
2 37 (41.11%) Service Management
3 24 (26.67%) Incident Management
4 23 (25.56%) Change Management
5 17 (18.89%) Capacity Management
6 16 (17.78%) Service Delivery
7 14 (15.56%) Performance Management
8 11 (12.22%) Asset Management
8 11 (12.22%) Coaching
8 11 (12.22%) ITIL V3
8 11 (12.22%) Mentoring
8 11 (12.22%) Mobile Device Management
9 9 (10.00%) Project Management
10 7 (7.78%) Demand Management
10 7 (7.78%) PRINCE2
10 7 (7.78%) Release Management
11 6 (6.67%) Configuration Management
11 6 (6.67%) Performance Optimisation
11 6 (6.67%) Risk Management
12 5 (5.56%) Business Continuity
Programming Languages
1 9 (10.00%) SQL
2 8 (8.89%) Java
3 3 (3.33%) C
4 2 (2.22%) C#
4 2 (2.22%) JavaScript
4 2 (2.22%) Objective-C
4 2 (2.22%) VB.NET
5 1 (1.11%) PowerShell
5 1 (1.11%) Shell Script
5 1 (1.11%) T-SQL
Qualifications
1 13 (14.44%) MCP
2 11 (12.22%) PMI Certification
2 11 (12.22%) Security Cleared
3 2 (2.22%) BPSS Clearance
3 2 (2.22%) DV Cleared
3 2 (2.22%) ITIL Certification
3 2 (2.22%) MCDST
3 2 (2.22%) Microsoft Certification
4 1 (1.11%) Degree
4 1 (1.11%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (21.11%) SLA
2 2 (2.22%) Disclosure Scotland
2 2 (2.22%) Sarbanes-Oxley
System Software
1 4 (4.44%) Active Directory
2 2 (2.22%) Hyper-V
Systems Management
1 11 (12.22%) AirWatch
1 11 (12.22%) OpenView
1 11 (12.22%) SCCM
2 2 (2.22%) NetBackup
2 2 (2.22%) SCVMM
3 1 (1.11%) CA Wily
3 1 (1.11%) Oracle Enterprise Manager
3 1 (1.11%) Oracle RMAN
Vendors
1 17 (18.89%) Microsoft
2 11 (12.22%) HP
3 7 (7.78%) Teradata
4 6 (6.67%) SAP
5 3 (3.33%) IBM
6 2 (2.22%) Appcelerator
6 2 (2.22%) Remedy
6 2 (2.22%) Symantec
6 2 (2.22%) Xamarin
7 1 (1.11%) Citrix
7 1 (1.11%) EPiServer
7 1 (1.11%) OpenText
7 1 (1.11%) Oracle
7 1 (1.11%) ServiceNow
7 1 (1.11%) Wyse
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