The table below looks at the statistics for Problem Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Problem Management
Rank 113 113 92
Rank change year-on-year
0 -21
Contract jobs citing Problem Management 35 15 32
As % of all contract IT jobs located in the North West 0.95% 0.50% 1.36%
As % of the Processes & Methodologies category 1.26% 0.69% 1.87%
Number of daily rates quoted 18 7 11
Average daily rate
Keep up to 90%
of your Daily Rate
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£270 £245 £255
Average daily rate % change year-on-year
+10.20% -3.92%
90% offered a daily rate of more than £154 £112 £82
10% offered a daily rate of more than £458 £360 £395
UK excluding London average daily rate £300 £325 £340
% change year-on-year
-7.69% -4.41%
Number of hourly rates quoted 1 1 7
Average hourly rate £175.00 £22.50 £17.50
Average hourly rate % change year-on-year
+677.77% +28.57%
UK excluding London average hourly rate £29.00 £22.50 £17.50
% change year-on-year
+28.88% +28.57%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2778 2180 1710
As % of all contract IT jobs located in the North West 75.69% 72.09% 72.61%
Number of daily rates quoted 1589 1153 840
Average daily rate £400 £388 £350
Average daily rate % change year-on-year
+3.22% +10.71%
90% offered a daily rate of more than £275 £250 £226
10% offered a daily rate of more than £525 £550 £475
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 132 110 83
Average hourly rate £35.00 £30.00 £21.00
Average hourly rate % change year-on-year
+16.66% +42.85%
90% offered a hourly rate of more than £13.92 £13.67 £13.25
10% offered a hourly rate of more than £60.00 £45.00 £51.39
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Problem Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the North West

Problem Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the North West region.

Problem Management Daily Rate Trend in the North West

Problem Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the North West region over the 3 months to 22 May 2015.

Problem Management Daily Rate Histogram in the North West

Problem Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the North West region.

Problem Management Hourly Rate Trend in the North West

Problem Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the North West region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +6 19 £238 -36.66% 7
Cheshire -10 12 £450 +83.67% 4
Lancashire +10 3 £300 -14.28% 1
Merseyside - 1 £293 - 1
Problem Management
England

Problem Management
Top 30 Related IT Skills in the North West

For the 6 months to 22 May 2015, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 22 (42.31%) ITIL
2 16 (30.77%) Service Management
2 16 (30.77%) Finance
3 15 (28.85%) Stakeholder Management
4 13 (25.00%) Change Management
4 13 (25.00%) Microsoft
4 13 (25.00%) Incident Management
5 12 (23.08%) SLA
5 12 (23.08%) Windows
6 11 (21.15%) SQL
7 9 (17.31%) Capacity Management
8 8 (15.38%) MS Office
9 7 (13.46%) Data Warehouse
9 7 (13.46%) Citrix
9 7 (13.46%) VMware
9 7 (13.46%) Service Delivery
9 7 (13.46%) Performance Management
10 6 (11.54%) Windows 7
10 6 (11.54%) Pharmaceutical
10 6 (11.54%) Teradata
10 6 (11.54%) Microsoft Certification
10 6 (11.54%) HP
10 6 (11.54%) MS Excel
11 5 (9.62%) MCP
11 5 (9.62%) CCNA
11 5 (9.62%) ITIL Certification
11 5 (9.62%) Cisco Certification
11 5 (9.62%) NHS
11 5 (9.62%) Security Cleared
11 5 (9.62%) VMware Infrastructure

Problem Management
Top Related IT Skills in the North West by Category

For the 6 months to 22 May 2015, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.77%) Exstream Dialogue
1 3 (5.77%) TPMS
2 2 (3.85%) WebSphere
3 1 (1.92%) SharePoint
3 1 (1.92%) MS Exchange
3 1 (1.92%) Blackberry Enterprise Server
3 1 (1.92%) Exchange Server 2007
3 1 (1.92%) SharePoint 2010
3 1 (1.92%) Lync
3 1 (1.92%) Exchange Server 2010
Applications
1 8 (15.38%) MS Office
2 6 (11.54%) MS Excel
Business Applications
1 3 (5.77%) Exstream
2 1 (1.92%) SAP FI
2 1 (1.92%) SAP FI/CO
2 1 (1.92%) SAP CO
Cloud Services
1 1 (1.92%) Amazon S3
Communications & Networking
1 3 (5.77%) VPN
1 3 (5.77%) Firewall
1 3 (5.77%) Network Security
2 2 (3.85%) Intranet
2 2 (3.85%) SAN
3 1 (1.92%) DNS
3 1 (1.92%) Extranet
Database & Business Intelligence
1 7 (13.46%) Data Warehouse
2 2 (3.85%) SQL Server Analysis Services
2 2 (3.85%) SQL Server Reporting Services
2 2 (3.85%) SQL Server Integration Services
2 2 (3.85%) Big Data
2 2 (3.85%) SQL Server
2 2 (3.85%) Data Mining
3 1 (1.92%) SQL Server 2005
3 1 (1.92%) Microsoft Analysis Services
3 1 (1.92%) SQL Server 2008
Development Applications
1 1 (1.92%) Visual Studio
1 1 (1.92%) Team Foundation Server
General
1 16 (30.77%) Finance
2 6 (11.54%) Pharmaceutical
3 4 (7.69%) Banking
4 2 (3.85%) Retail
4 2 (3.85%) Retail Banking
5 1 (1.92%) Law
5 1 (1.92%) Legal
Job Titles
1 16 (30.77%) Analyst
2 9 (17.31%) Service Manager
3 5 (9.62%) Support Analyst
4 4 (7.69%) Service Improvement Manager
4 4 (7.69%) Capacity Analyst
4 4 (7.69%) Performance Analyst
4 4 (7.69%) Teradata Analyst
5 3 (5.77%) Administrator
5 3 (5.77%) DBA
5 3 (5.77%) Service Analyst
5 3 (5.77%) Project Manager
5 3 (5.77%) Business Analyst
5 3 (5.77%) Network Administrator
5 3 (5.77%) Network Support
5 3 (5.77%) Incident Manager
6 2 (3.85%) Teradata DBA
6 2 (3.85%) Incident & Problem Manager
6 2 (3.85%) Problem Manager
6 2 (3.85%) Field Support Engineer
6 2 (3.85%) Technical Manager
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
2 1 (1.92%) ASP.NET
2 1 (1.92%) XML
2 1 (1.92%) MDX
Miscellaneous
1 5 (9.62%) NHS
2 3 (5.77%) Mainframe
2 3 (5.77%) Management Information System
3 2 (3.85%) Informatics
3 2 (3.85%) Analytical Skills
3 2 (3.85%) Replication
3 2 (3.85%) PMI
4 1 (1.92%) Blackberry
4 1 (1.92%) User Experience
4 1 (1.92%) SecurID
Operating Systems
1 12 (23.08%) Windows
2 6 (11.54%) Windows 7
3 4 (7.69%) Linux
4 3 (5.77%) Windows XP
4 3 (5.77%) Windows Server 2003
4 3 (5.77%) Windows Server 2008
5 2 (3.85%) UNIX
5 2 (3.85%) HPUX
5 2 (3.85%) Solaris
6 1 (1.92%) Apple iOS
Processes & Methodologies
1 22 (42.31%) ITIL
2 16 (30.77%) Service Management
3 15 (28.85%) Stakeholder Management
4 13 (25.00%) Change Management
4 13 (25.00%) Incident Management
5 9 (17.31%) Capacity Management
6 7 (13.46%) Service Delivery
6 7 (13.46%) Performance Management
7 4 (7.69%) Release Management
7 4 (7.69%) Root Cause Analysis
7 4 (7.69%) GAP Analysis
8 3 (5.77%) PRINCE2
8 3 (5.77%) Risk Management
8 3 (5.77%) Coaching
8 3 (5.77%) Supplier Management
8 3 (5.77%) Vulnerability Assessment
8 3 (5.77%) Change Control
8 3 (5.77%) Load Balancing
9 2 (3.85%) Capacity Planning
9 2 (3.85%) Enterprise Architecture
Programming Languages
1 11 (21.15%) SQL
2 2 (3.85%) Assembly Language
2 2 (3.85%) T-SQL
2 2 (3.85%) Java
3 1 (1.92%) C#
3 1 (1.92%) JavaScript
3 1 (1.92%) VBScript
3 1 (1.92%) VB.NET
3 1 (1.92%) Data Analysis Expressions (DAX)
3 1 (1.92%) PowerShell
Qualifications
1 6 (11.54%) Microsoft Certification
2 5 (9.62%) MCP
2 5 (9.62%) CCNA
2 5 (9.62%) ITIL Certification
2 5 (9.62%) Cisco Certification
2 5 (9.62%) Security Cleared
3 4 (7.69%) MCSA
4 3 (5.77%) MCSE
4 3 (5.77%) Citrix Certification
4 3 (5.77%) SC Cleared
5 2 (3.85%) VMware Certified Professional (VCP)
5 2 (3.85%) MCTS
5 2 (3.85%) MCITP
5 2 (3.85%) CCA
5 2 (3.85%) PMI Certification
6 1 (1.92%) ITIL Foundation Certificate
6 1 (1.92%) MCDST
Quality Assurance & Compliance
1 12 (23.08%) SLA
2 1 (1.92%) Sarbanes-Oxley
2 1 (1.92%) QA
System Software
1 5 (9.62%) VMware Infrastructure
2 3 (5.77%) Active Directory
2 3 (5.77%) Hyper-V
3 2 (3.85%) XenApp
4 1 (1.92%) XenServer
4 1 (1.92%) XenDesktop
4 1 (1.92%) VMware ESXi
Systems Management
1 4 (7.69%) SCCM
2 3 (5.77%) SCOM
3 2 (3.85%) Backup Exec
3 2 (3.85%) OpenView
4 1 (1.92%) MOM
4 1 (1.92%) Puppet
Vendors
1 13 (25.00%) Microsoft
2 7 (13.46%) Citrix
2 7 (13.46%) VMware
3 6 (11.54%) Teradata
3 6 (11.54%) HP
4 4 (7.69%) SAP
5 3 (5.77%) NetApp
6 2 (3.85%) IBM
6 2 (3.85%) Symantec
6 2 (3.85%) McAfee
6 2 (3.85%) Sophos
7 1 (1.92%) Remedy
7 1 (1.92%) Juniper
7 1 (1.92%) Cisco
7 1 (1.92%) AppSense
7 1 (1.92%) ServiceNow
7 1 (1.92%) Brocade
7 1 (1.92%) Veeam
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