The table below looks at the statistics for Problem Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 105 110 90
Rank change year-on-year
+5 -20
Contract jobs citing Problem Management 32 23 53
As % of all contract IT jobs located in the North West 1.00% 0.78% 1.55%
As % of the Processes & Methodologies category 1.37% 1.08% 2.37%
Number of daily rates quoted 18 6 19
Average daily rate
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£288 £375 £340
Average daily rate % change year-on-year
-23.33% +10.29%
90% offered a daily rate of more than £185 £325 £198
10% offered a daily rate of more than £336 £404 £477
UK excluding London average daily rate £350 £300 £325
% change year-on-year
+16.66% -7.69%
Number of hourly rates quoted 5 9 6
Average hourly rate £14.00 £17.15 £22.25
Average hourly rate % change year-on-year
-18.36% -22.92%
90% offered a hourly rate of more than £11.90 £10.40 £18.50
10% offered a hourly rate of more than £28.00 £28.80 £35.00
UK excluding London average hourly rate £18.50 £17.15 £19.25
% change year-on-year
+7.87% -10.90%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2331 2129 2240
As % of all contract IT jobs located in the North West 72.98% 72.02% 65.61%
Number of daily rates quoted 1333 1080 1185
Average daily rate £375 £333 £340
Average daily rate % change year-on-year
+12.78% -2.20%
90% offered a daily rate of more than £268 £234 £240
10% offered a daily rate of more than £525 £475 £475
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 110 113 111
Average hourly rate £30.00 £22.54 £26.00
Average hourly rate % change year-on-year
+33.09% -13.30%
90% offered a hourly rate of more than £12.50 £12.25 £12.50
10% offered a hourly rate of more than £78.00 £50.00 £49.80
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Problem Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the North West

Problem Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the North West region.

Problem Management Daily Rate Trend in the North West

Problem Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the North West region over the 3 months to 22 September 2014.

Problem Management Daily Rate Histogram in the North West

Problem Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the North West region.

Problem Management Hourly Rate Trend in the North West

Problem Management
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the North West region over the 3 months to 22 September 2014.

Problem Management Hourly Rate Histogram in the North West

Problem Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the North West region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester 0 21 £200 -38.46% 6
Cheshire +4 8 £310 -17.88% 2
Lancashire - 1 £330 -
Merseyside - - - -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the North West

For the 6 months to 22 September 2014, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 26 (53.06%) ITIL
2 14 (28.57%) Finance
2 14 (28.57%) Incident Management
3 13 (26.53%) Microsoft
4 12 (24.49%) Service Management
5 11 (22.45%) Windows
5 11 (22.45%) Security Cleared
6 10 (20.41%) TCP/IP
6 10 (20.41%) HP
6 10 (20.41%) Windows Server 2003
6 10 (20.41%) Change Management
7 9 (18.37%) MS Excel
7 9 (18.37%) SC Cleared
7 9 (18.37%) Windows Server 2008
8 8 (16.33%) MS Office
8 8 (16.33%) Configuration Management
8 8 (16.33%) SLA
9 7 (14.29%) Active Directory
9 7 (14.29%) PowerShell
10 6 (12.24%) CA
10 6 (12.24%) SQL
10 6 (12.24%) Management Information System
10 6 (12.24%) Service Delivery
11 5 (10.20%) VMware
11 5 (10.20%) Clustering
11 5 (10.20%) Asset Management
11 5 (10.20%) MCITP
11 5 (10.20%) MCP
11 5 (10.20%) MCSE
11 5 (10.20%) DNS

Problem Management
Top Related IT Skills in the North West by Category

For the 6 months to 22 September 2014, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.20%) SharePoint
2 4 (8.16%) IBM Notes
2 4 (8.16%) SharePoint 2010
3 3 (6.12%) IIS
4 2 (4.08%) Apache
4 2 (4.08%) Tomcat
4 2 (4.08%) Oracle HTTP Server
4 2 (4.08%) CMS
4 2 (4.08%) IBM HTTP Server
Applications
1 9 (18.37%) MS Excel
2 8 (16.33%) MS Office
Business Applications
1 4 (8.16%) assyst
Cloud Services
1 1 (2.04%) SaaS
Communications & Networking
1 10 (20.41%) TCP/IP
2 5 (10.20%) DNS
3 4 (8.16%) VPN
4 3 (6.12%) Intranet
4 3 (6.12%) Firewall
4 3 (6.12%) Wireless
5 2 (4.08%) HTTP
5 2 (4.08%) SAN
6 1 (2.04%) DHCP
6 1 (2.04%) VLAN
Database & Business Intelligence
1 4 (8.16%) SQL Server
1 4 (8.16%) SQL Server 2005
1 4 (8.16%) SQL Server 2008
2 1 (2.04%) Crystal Reports
Development Applications
1 2 (4.08%) Introscope
General
1 14 (28.57%) Finance
2 4 (8.16%) Banking
3 3 (6.12%) Retail
3 3 (6.12%) Investment Banking
3 3 (6.12%) Telecoms
4 2 (4.08%) Local Government
5 1 (2.04%) Financial Institution
5 1 (2.04%) Advertising
Job Titles
1 17 (34.69%) Analyst
2 9 (18.37%) Problem Manager
3 6 (12.24%) Problem Analyst
3 6 (12.24%) Help Desk Analyst
4 5 (10.20%) 1st Line Support
5 4 (8.16%) Help Desk Support
5 4 (8.16%) Incident Analyst
5 4 (8.16%) Defect Manager
6 3 (6.12%) Administrator
7 2 (4.08%) Service Manager
7 2 (4.08%) Support Analyst
7 2 (4.08%) Applications Support Analyst
7 2 (4.08%) Applications Support
7 2 (4.08%) Service Analyst
7 2 (4.08%) Coordinator
7 2 (4.08%) Senior Desktop Engineer
7 2 (4.08%) Desktop Engineer
7 2 (4.08%) Linux Administrator
8 1 (2.04%) Windows Administrator
8 1 (2.04%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (8.16%) .NET
2 3 (6.12%) Application Packaging
3 2 (4.08%) Middleware
Miscellaneous
1 6 (12.24%) Management Information System
2 5 (10.20%) Clustering
2 5 (10.20%) Analytical Skills
3 2 (4.08%) Firmware
4 1 (2.04%) Mainframe
4 1 (2.04%) Replication
4 1 (2.04%) EqualLogic
Operating Systems
1 11 (22.45%) Windows
2 10 (20.41%) Windows Server 2003
3 9 (18.37%) Windows Server 2008
4 2 (4.08%) Red Hat Enterprise Linux
4 2 (4.08%) SUSE
4 2 (4.08%) Linux
5 1 (2.04%) Windows 2000
5 1 (2.04%) Windows Server 2012
5 1 (2.04%) UNIX
Processes & Methodologies
1 26 (53.06%) ITIL
2 14 (28.57%) Incident Management
3 12 (24.49%) Service Management
4 10 (20.41%) Change Management
5 8 (16.33%) Configuration Management
6 6 (12.24%) Service Delivery
7 5 (10.20%) Asset Management
7 5 (10.20%) Change Control
8 4 (8.16%) Capacity Management
8 4 (8.16%) Mentoring
8 4 (8.16%) Coaching
8 4 (8.16%) Load Balancing
8 4 (8.16%) Stakeholder Management
9 3 (6.12%) Business Continuity
9 3 (6.12%) ITSM
9 3 (6.12%) Web Development
9 3 (6.12%) Release Management
9 3 (6.12%) Product Management
9 3 (6.12%) ITIL V3
9 3 (6.12%) ITIL V2
Programming Languages
1 7 (14.29%) PowerShell
2 6 (12.24%) SQL
3 3 (6.12%) VB
4 2 (4.08%) Shell Script
5 1 (2.04%) C#
5 1 (2.04%) Java
Qualifications
1 11 (22.45%) Security Cleared
2 9 (18.37%) SC Cleared
3 5 (10.20%) MCITP
3 5 (10.20%) MCP
3 5 (10.20%) MCSE
3 5 (10.20%) Microsoft Certification
4 4 (8.16%) MCTS
5 2 (4.08%) Degree
5 2 (4.08%) PMP
5 2 (4.08%) PMI Certification
6 1 (2.04%) ITIL Certification
6 1 (2.04%) MCSA
6 1 (2.04%) CISSP
6 1 (2.04%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (16.33%) SLA
2 1 (2.04%) ISO/IEC 27001
2 1 (2.04%) ISO/IEC 17799
System Software
1 7 (14.29%) Active Directory
2 1 (2.04%) VMware ESX
2 1 (2.04%) VMware Infrastructure
2 1 (2.04%) vSphere
2 1 (2.04%) NFS
Systems Management
1 4 (8.16%) OpenView
1 4 (8.16%) Systems Management Server (SMS)
1 4 (8.16%) Norton AntiVirus
2 3 (6.12%) Business Desktop Deployment
2 3 (6.12%) SCCM
2 3 (6.12%) Symantec Endpoint Protection
3 2 (4.08%) Puppet
3 2 (4.08%) HP Quality Center
3 2 (4.08%) CA Wily
3 2 (4.08%) Tivoli
4 1 (2.04%) Backup Exec
4 1 (2.04%) McAfee ePO
Vendors
1 13 (26.53%) Microsoft
2 10 (20.41%) HP
3 6 (12.24%) CA
4 5 (10.20%) VMware
4 5 (10.20%) Citrix
5 4 (8.16%) Lotus
5 4 (8.16%) Symantec
6 3 (6.12%) IBM
7 2 (4.08%) Oracle
7 2 (4.08%) JBoss
7 2 (4.08%) Dell
7 2 (4.08%) Red Hat
7 2 (4.08%) FatWire
8 1 (2.04%) Veeam
8 1 (2.04%) Remedy
8 1 (2.04%) McAfee
8 1 (2.04%) EMC
8 1 (2.04%) Cisco
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