The first table below looks at the demand for Problem Management skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Problem Management
Rank 107 102 93
Rank change year-on-year
-5 -9
Contract jobs citing Problem Management 22 26 45
As % of all contract IT jobs located in the North West 0.72% 0.97% 1.38%
As % of the Processes & Methodologies category 1.04% 1.37% 2.12%
Number of daily rates quoted 8 7 21
Average daily rate
Keep up to 90%
of your Daily Rate
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£275 £380 £300
Average daily rate % change year-on-year
-27.63% +26.66%
90% offered a daily rate of more than £202 £269 £205
10% offered a daily rate of more than £388 £433 £393
UK excluding London average daily rate £350 £264 £325
% change year-on-year
+32.70% -18.84%
Number of hourly rates quoted 1 11 9
Average hourly rate £11.50 £17.50 £32.50
Average hourly rate % change year-on-year
-34.28% -46.15%
UK excluding London average hourly rate £17.50 £17.50 £25.75
% change year-on-year
- -32.03%
Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2112 1894 2123
As % of all contract IT jobs located in the North West 69.59% 70.94% 65.26%
Number of daily rates quoted 1134 949 1122
Average daily rate £375 £338 £338
Average daily rate % change year-on-year
+11.11% -
90% offered a daily rate of more than £260 £240 £235
10% offered a daily rate of more than £525 £454 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 98 87 112
Average hourly rate £27.50 £21.00 £22.41
Average hourly rate % change year-on-year
+30.95% -6.29%
90% offered a hourly rate of more than £13.00 £10.50 £13.75
10% offered a hourly rate of more than £47.00 £47.50 £47.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Problem Management
England

Problem Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the North West

Problem Management
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the North West region.

Problem Management Daily Rate Trend in the North West

Problem Management
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the North West region over the 3 months to 25 July 2014.

Problem Management Daily Rate Histogram in the North West

Problem Management
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the North West region.

Problem Management Hourly Rate Trend in the North West

Problem Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the North West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +1 13 £245 -30.49% 2
Manchester -8 6 - -
Lancashire - 2 £340 -
Merseyside - - - - 3
Problem Management
England

Problem Management
Top 30 Related IT Skills in the North West

For the 6 months to 25 July 2014, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 18 (47.37%) ITIL
1 18 (47.37%) Windows
2 13 (34.21%) Finance
3 12 (31.58%) Service Management
4 11 (28.95%) Incident Management
5 10 (26.32%) Microsoft
5 10 (26.32%) Active Directory
5 10 (26.32%) Security Cleared
6 9 (23.68%) DNS
6 9 (23.68%) Change Management
7 8 (21.05%) SLA
7 8 (21.05%) MS Excel
7 8 (21.05%) Windows Server 2003
8 7 (18.42%) TCP/IP
8 7 (18.42%) MS Office
8 7 (18.42%) SQL
8 7 (18.42%) PowerShell
8 7 (18.42%) Windows Server 2008
8 7 (18.42%) SCCM
9 6 (15.79%) SC Cleared
9 6 (15.79%) SQL Server
9 6 (15.79%) HP
9 6 (15.79%) Microsoft Certification
9 6 (15.79%) Management Information System
9 6 (15.79%) MCTS
9 6 (15.79%) MCITP
10 5 (13.16%) Citrix
10 5 (13.16%) DHCP
10 5 (13.16%) UNIX
10 5 (13.16%) Change Control

Problem Management
Top Related IT Skills in the North West by Category

For the 6 months to 25 July 2014, IT contractor jobs across the North West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.53%) IBM Notes
1 4 (10.53%) SharePoint
1 4 (10.53%) SharePoint 2010
2 3 (7.89%) IIS
3 2 (5.26%) Oracle Workflow
4 1 (2.63%) WebSphere
4 1 (2.63%) SAS
Applications
1 8 (21.05%) MS Excel
2 7 (18.42%) MS Office
Business Applications
1 2 (5.26%) Oracle Financials
1 2 (5.26%) Oracle EBS
1 2 (5.26%) Oracle E-Business Tax
2 1 (2.63%) Oracle EBS R12
2 1 (2.63%) SAP R/3
Cloud Services
1 1 (2.63%) SaaS
Communications & Networking
1 9 (23.68%) DNS
2 7 (18.42%) TCP/IP
3 5 (13.16%) DHCP
4 3 (7.89%) VPN
4 3 (7.89%) Firewall
4 3 (7.89%) Wireless
5 1 (2.63%) Intranet
5 1 (2.63%) Broadband
Database & Business Intelligence
1 6 (15.79%) SQL Server
2 4 (10.53%) SQL Server 2005
2 4 (10.53%) SQL Server 2008
General
1 13 (34.21%) Finance
2 3 (7.89%) Banking
3 2 (5.26%) Telecoms
3 2 (5.26%) Investment Banking
4 1 (2.63%) Marketing
4 1 (2.63%) Financial Institution
4 1 (2.63%) Retail
Job Titles
1 12 (31.58%) Analyst
2 5 (13.16%) 1st Line Support
3 4 (10.53%) Help Desk Support
3 4 (10.53%) Problem Manager
4 3 (7.89%) Service Analyst
4 3 (7.89%) Senior Analyst
4 3 (7.89%) Security Analyst
4 3 (7.89%) Support Analyst
4 3 (7.89%) Security Operations Analyst
4 3 (7.89%) Operations Analyst
5 2 (5.26%) Deployment Engineer
5 2 (5.26%) Defect Manager
5 2 (5.26%) Help Desk Analyst
5 2 (5.26%) Desktop Engineer
5 2 (5.26%) Senior Support Analyst
5 2 (5.26%) Applications Support
5 2 (5.26%) Applications Support Analyst
5 2 (5.26%) Senior Applications Support Analyst
5 2 (5.26%) Senior Desktop Engineer
6 1 (2.63%) Oracle Analyst
Libraries, Frameworks & Software Standards
1 4 (10.53%) .NET
2 3 (7.89%) Application Packaging
Miscellaneous
1 6 (15.79%) Management Information System
2 4 (10.53%) Clustering
3 1 (2.63%) Smartphone
3 1 (2.63%) CMDB
3 1 (2.63%) iPhone
3 1 (2.63%) iPad
3 1 (2.63%) Blackberry
3 1 (2.63%) Mainframe
Operating Systems
1 18 (47.37%) Windows
2 8 (21.05%) Windows Server 2003
3 7 (18.42%) Windows Server 2008
4 5 (13.16%) UNIX
5 4 (10.53%) Windows 8
6 3 (7.89%) Windows 7
7 2 (5.26%) Linux
8 1 (2.63%) Windows XP
8 1 (2.63%) AIX
8 1 (2.63%) Tru64
8 1 (2.63%) Windows Server 2012
Processes & Methodologies
1 18 (47.37%) ITIL
2 12 (31.58%) Service Management
3 11 (28.95%) Incident Management
4 9 (23.68%) Change Management
5 5 (13.16%) Change Control
6 4 (10.53%) Service Delivery
6 4 (10.53%) Capacity Management
6 4 (10.53%) Load Balancing
6 4 (10.53%) Stakeholder Management
7 3 (7.89%) Workflow
7 3 (7.89%) Web Development
7 3 (7.89%) Information Security
7 3 (7.89%) Vulnerability Assessment
7 3 (7.89%) Data Security
7 3 (7.89%) Configuration Management
7 3 (7.89%) Release Management
7 3 (7.89%) Product Management
7 3 (7.89%) Continuous Improvement
8 2 (5.26%) Root Cause Analysis
8 2 (5.26%) Customer Engagement
Programming Languages
1 7 (18.42%) SQL
1 7 (18.42%) PowerShell
2 3 (7.89%) VB
2 3 (7.89%) Shell Script
3 2 (5.26%) Java
4 1 (2.63%) PL/SQL
Qualifications
1 10 (26.32%) Security Cleared
2 6 (15.79%) SC Cleared
2 6 (15.79%) Microsoft Certification
2 6 (15.79%) MCTS
2 6 (15.79%) MCITP
3 4 (10.53%) MCP
3 4 (10.53%) MCSE
4 3 (7.89%) CISSP
4 3 (7.89%) DV Cleared
5 2 (5.26%) Degree
5 2 (5.26%) ITIL Certification
5 2 (5.26%) PMP
5 2 (5.26%) PMI Certification
Quality Assurance & Compliance
1 8 (21.05%) SLA
2 3 (7.89%) ISO/IEC 17799
2 3 (7.89%) ISO/IEC 27001
3 1 (2.63%) Sarbanes-Oxley
System Software
1 10 (26.32%) Active Directory
2 2 (5.26%) Terminal Server
3 1 (2.63%) Tivoli Workload Scheduler
3 1 (2.63%) XenApp
3 1 (2.63%) XenDesktop
Systems Management
1 7 (18.42%) SCCM
2 4 (10.53%) WSUS
2 4 (10.53%) OpenView
2 4 (10.53%) Systems Management Server (SMS)
3 3 (7.89%) Norton AntiVirus
3 3 (7.89%) Tivoli
3 3 (7.89%) Business Desktop Deployment
3 3 (7.89%) Symantec Endpoint Protection
4 2 (5.26%) HP Quality Center
Vendors
1 10 (26.32%) Microsoft
2 6 (15.79%) HP
3 5 (13.16%) Citrix
4 4 (10.53%) CA
4 4 (10.53%) Lotus
5 3 (7.89%) Symantec
5 3 (7.89%) Oracle
6 1 (2.63%) SAP
6 1 (2.63%) VMware