The table below looks at the statistics for the Service Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 160 186 167
Rank change year-on-year
+26 -19
Permanent jobs requiring a Service Manager 100 58 96
As % of all permanent IT jobs located in the North West 1.35% 0.85% 1.30%
As % of the Job Titles category 1.43% 0.91% 1.35%
Number of salaries quoted 77 45 77
Average salary £49,000 £50,000 £45,000
Average salary % change year-on-year
-2.00% +11.11%
90% offered a salary of more than £37,500 £36,700 £37,300
10% offered a salary of more than £68,250 £100,000 £65,000
UK excluding London average salary £49,000 £47,500 £45,790
% change year-on-year
+3.15% +3.73%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6990 6379 7134
As % of all permanent IT jobs located in the North West 94.66% 93.92% 96.61%
Number of salaries quoted 5772 5486 6099
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 23 September 2014.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester 0 41 £52,500 +5.00% 6
Cheshire +4 40 £44,000 -56.00% 7
Lancashire +4 4 £45,000 - 1
Cumbria +2 3 £47,500 +46.15% 1
Merseyside 0 3 £47,500 -36.66%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 23 September 2014, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 114 (68.26%) ITIL
2 109 (65.27%) Service Delivery
3 59 (35.33%) Finance
4 53 (31.74%) Service Management
5 46 (27.54%) SLA
6 29 (17.37%) Change Management
7 26 (15.57%) Problem Management
8 24 (14.37%) Microsoft
9 23 (13.77%) ITIL Certification
9 23 (13.77%) Project Management
10 22 (13.17%) Stakeholder Management
11 21 (12.57%) Incident Management
11 21 (12.57%) Oracle
12 18 (10.78%) MS Excel
12 18 (10.78%) Release Management
13 17 (10.18%) Banking
13 17 (10.18%) Change Control
13 17 (10.18%) SharePoint
13 17 (10.18%) PRINCE2
14 16 (9.58%) Line Management
15 14 (8.38%) Continuous Improvement
15 14 (8.38%) Degree
16 13 (7.78%) Agile Software Development
16 13 (7.78%) Citrix
17 11 (6.59%) VMware
17 11 (6.59%) ERP
17 11 (6.59%) Supplier Management
18 10 (5.99%) People Management
18 10 (5.99%) SC Cleared
18 10 (5.99%) Security Cleared

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 23 September 2014, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (10.18%) SharePoint
2 8 (4.79%) MS Exchange
3 4 (2.40%) Lync
3 4 (2.40%) Exchange Server 2010
4 3 (1.80%) BizTalk Server
4 3 (1.80%) WebSphere
5 2 (1.20%) Exchange Server 2007
5 2 (1.20%) LiveLink
5 2 (1.20%) Tomcat
6 1 (0.60%) Exchange Server 2013
6 1 (0.60%) Exchange Server 2003
6 1 (0.60%) CICS
6 1 (0.60%) IIS
6 1 (0.60%) Apache
Applications
1 18 (10.78%) MS Excel
2 8 (4.79%) MS Office
3 3 (1.80%) MS Project
4 1 (0.60%) MS PowerPoint
Business Applications
1 6 (3.59%) SAP Business One
2 4 (2.40%) Dynamics NAV
2 4 (2.40%) Dynamics CRM
3 2 (1.20%) Dynamics AX
3 2 (1.20%) Dynamics GP
3 2 (1.20%) Sage 200
Cloud Services
1 6 (3.59%) Office 365
Communications & Networking
1 9 (5.39%) SAN
2 4 (2.40%) WAN
2 4 (2.40%) FTP
2 4 (2.40%) HTTP
2 4 (2.40%) TCP/IP
2 4 (2.40%) VPN
3 3 (1.80%) Firewall
3 3 (1.80%) VLAN
3 3 (1.80%) NAS
3 3 (1.80%) Structured Cabling
4 2 (1.20%) Internet
4 2 (1.20%) DNS
4 2 (1.20%) LAN
5 1 (0.60%) VoIP
5 1 (0.60%) DHCP
5 1 (0.60%) Ethernet
5 1 (0.60%) iSCSI
5 1 (0.60%) DECT
5 1 (0.60%) Cisco Nexus
Database & Business Intelligence
1 8 (4.79%) MySQL
2 7 (4.19%) SQL Server
3 6 (3.59%) Oracle Reports
3 6 (3.59%) Data Warehouse
3 6 (3.59%) Hadoop
4 5 (2.99%) DB2
5 4 (2.40%) Oracle Database
6 1 (0.60%) Crystal Reports
General
1 59 (35.33%) Finance
2 17 (10.18%) Banking
3 10 (5.99%) Telecoms
4 8 (4.79%) Financial Institution
5 6 (3.59%) Retail
6 5 (2.99%) Marketing
6 5 (2.99%) Advertising
7 4 (2.40%) Legal
8 3 (1.80%) Corporate Banking
9 2 (1.20%) Manufacturing
10 1 (0.60%) Publishing
10 1 (0.60%) Pharmaceutical
10 1 (0.60%) Automotive
Libraries, Frameworks & Software Standards
1 4 (2.40%) Web Services
1 4 (2.40%) Middleware
2 3 (1.80%) Oracle Fusion
Miscellaneous
1 7 (4.19%) Blackberry
2 4 (2.40%) User Experience
2 4 (2.40%) Analytical Skills
3 3 (1.80%) iPhone
3 3 (1.80%) Fat Client
3 3 (1.80%) Thin Client
3 3 (1.80%) Management Information System
4 2 (1.20%) Statistics
4 2 (1.20%) Life Science
4 2 (1.20%) Enterprise Software
5 1 (0.60%) CMDB
5 1 (0.60%) IBM Mainframe
5 1 (0.60%) Open Source
5 1 (0.60%) Mobile App
5 1 (0.60%) Computer Science
5 1 (0.60%) BBC
5 1 (0.60%) CLARiiON
5 1 (0.60%) NHS
5 1 (0.60%) Mainframe
5 1 (0.60%) GIS
Operating Systems
1 8 (4.79%) Windows
2 4 (2.40%) Linux
3 3 (1.80%) Solaris
3 3 (1.80%) Windows Server 2003
3 3 (1.80%) UNIX
4 2 (1.20%) Windows Server 2012
4 2 (1.20%) Windows XP
4 2 (1.20%) Windows Server 2008
5 1 (0.60%) Windows 2000 Server
5 1 (0.60%) Mac OS
5 1 (0.60%) Windows 7
5 1 (0.60%) Windows 8
5 1 (0.60%) zOS
5 1 (0.60%) Windows Vista
Processes & Methodologies
1 114 (68.26%) ITIL
2 109 (65.27%) Service Delivery
3 53 (31.74%) Service Management
4 29 (17.37%) Change Management
5 26 (15.57%) Problem Management
6 23 (13.77%) Project Management
7 22 (13.17%) Stakeholder Management
8 21 (12.57%) Incident Management
9 18 (10.78%) Release Management
10 17 (10.18%) Change Control
10 17 (10.18%) PRINCE2
11 16 (9.58%) Line Management
12 14 (8.38%) Continuous Improvement
13 13 (7.78%) Agile Software Development
14 11 (6.59%) Supplier Management
14 11 (6.59%) ERP
15 10 (5.99%) ITSM
15 10 (5.99%) People Management
16 8 (4.79%) Performance Management
16 8 (4.79%) CRM
Programming Languages
1 3 (1.80%) SQL
2 1 (0.60%) Tcl
Qualifications
1 23 (13.77%) ITIL Certification
2 14 (8.38%) Degree
3 10 (5.99%) SC Cleared
3 10 (5.99%) Security Cleared
4 7 (4.19%) PMP
4 7 (4.19%) PMI Certification
5 6 (3.59%) MCSE
5 6 (3.59%) Microsoft Certification
6 4 (2.40%) MCP
6 4 (2.40%) MCSA
6 4 (2.40%) CCNA
6 4 (2.40%) CCA
6 4 (2.40%) Citrix Certification
6 4 (2.40%) Cisco Certification
6 4 (2.40%) VMware Certified Professional (VCP)
6 4 (2.40%) MCTS
6 4 (2.40%) MCITP
7 3 (1.80%) ITIL Foundation Certificate
8 2 (1.20%) PRINCE2 Certification
Quality Assurance & Compliance
1 46 (27.54%) SLA
System Software
1 8 (4.79%) VMware Infrastructure
2 5 (2.99%) Active Directory
3 4 (2.40%) Hyper-V
4 1 (0.60%) vSphere
4 1 (0.60%) MetaFrame
4 1 (0.60%) Oracle RMAN
4 1 (0.60%) Microsoft App-V
Systems Management
1 4 (2.40%) Backup Exec
1 4 (2.40%) SCCM
1 4 (2.40%) SCOM
1 4 (2.40%) SolarWinds Orion
2 1 (0.60%) Foglight
2 1 (0.60%) Data Guard
Vendors
1 24 (14.37%) Microsoft
2 21 (12.57%) Oracle
3 13 (7.78%) Citrix
4 11 (6.59%) VMware
5 7 (4.19%) Sage
6 6 (3.59%) SAP
6 6 (3.59%) Teradata
7 5 (2.99%) RainStor
7 5 (2.99%) Cisco
7 5 (2.99%) Sybase
7 5 (2.99%) HP
7 5 (2.99%) Hitachi
8 4 (2.40%) Pegasus
8 4 (2.40%) Symantec
8 4 (2.40%) McAfee
8 4 (2.40%) Sophos
8 4 (2.40%) SolarWinds
9 2 (1.20%) NetSuite
9 2 (1.20%) Epicor
10 1 (0.60%) Apple
Manchester, Lancashire
Sanderson
Salary: £35000 - £50000 per annum + benefits
Posted: 3 days ago
Manchester, Lancashire
Vodafone
Posted: 3 days ago
Cheshire
Rullion IT Plus
Salary: £40000 - £45000 per annum + excellent package
Posted: 4 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £60000 - £80000 per annum + Gold Partner
Posted: 5 days ago
Manchester, Lancashire
Manchester City Council
Salary: From £35,784 to £39,351 per annum Salary: Grade 9 £35,784 to £39,351 (
Posted: 5 days ago
Cheshire
Salt
Salary: £80000 - £100000 per annum + Car Allowance + Bonus + Benefits
Posted: 6 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £45000 - £55000 per annum + Benefits
Posted: 6 days ago
Burnley, Lancashire
NES Global Talent
Salary: £35000 to £45000 per annum
Posted: 6 days ago
Knutsford, Cheshire
TEKsystems
Salary: £55000 - £75000 per annum + Bonus + Pension + Car Allowance
Posted: 6 days ago
Cheshire
TEKsystems
Posted: 6 days ago
Cheshire
Hays IT - Uk Posting account
Salary: £25000.00 - £32000.00 per annum
Posted: 10 days ago
Barrow-In-Furness
Capita - ITIN
Salary: £0.00 - £1 per annum + Competitive
Posted: 10 days ago
Knutsford
Hays IT - Uk Posting account
Salary: £45000.00 - £55000.00 per annum + Excellent Benefits
Posted: 28 days ago