Service Manager Jobs in the North West

Services Manager
England > North West

The median Services Manager salary in the North West is £47,500 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 220 251 233
Rank change year-on-year +31 -18 -28
Permanent jobs requiring a Service Manager 70 55 103
As % of all permanent jobs advertised in the North West 0.72% 0.69% 1.09%
As % of the Job Titles category 0.76% 0.78% 1.14%
Number of salaries quoted 56 38 89
10th Percentile £38,125 £33,000 £43,450
25th Percentile £40,988 £37,500 £47,500
Median annual salary (50th Percentile) £47,500 £47,500 £55,000
Median % change year-on-year - -13.64% -4.35%
75th Percentile £57,500 £60,938 £63,997
90th Percentile £63,750 £68,625 £70,200
England median annual salary £54,825 £60,000 £57,500
% change year-on-year -8.63% +4.35% +14.76%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,197 7,052 9,047
% of permanent jobs with a recognized job title 94.78% 89.10% 96.05%
Number of salaries quoted 7,072 4,085 5,491
10th Percentile £27,250 £30,000 £28,500
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £54,882 £52,500
Median % change year-on-year -8.90% +4.54% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £81,400 £82,500
England median annual salary £53,500 £60,567 £60,000
% change year-on-year -11.67% +0.95% +9.09%

Service Manager
Job Vacancy Trend in the North West

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Manager in the North West

Service Manager
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Manager in the North West.

Salary trend for Service Manager in the North West

Service Manager
Salary Histogram in the North West

Salary distribution for jobs citing Service Manager in the North West over the 6 months to 28 April 2024.

Salary histogram for Service Manager in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North West region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +31 30 £55,000 +66.67% 17
Lancashire +14 28 £45,000 - 2
Cheshire -5 9 £56,743 +19.46% 4
Merseyside -10 2 £46,066 -3.02% 3
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 28 April 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Service Manager in the job title.

1 42 (60.00%) Service Delivery
2 38 (54.29%) ITIL
3 31 (44.29%) Service Management
4 25 (35.71%) Social Skills
5 21 (30.00%) ITSM
6 19 (27.14%) Customer Service
6 19 (27.14%) Mentoring
7 16 (22.86%) Coaching
8 15 (21.43%) Continuous Improvement
9 13 (18.57%) Problem-Solving
10 12 (17.14%) Self-Motivation
10 12 (17.14%) SLA
11 10 (14.29%) Change Management
12 9 (12.86%) Analytical Skills
13 8 (11.43%) ISO/IEC 27001
13 8 (11.43%) Problem Management
13 8 (11.43%) Microsoft
13 8 (11.43%) Cybersecurity
13 8 (11.43%) Cyber Essentials
14 7 (10.00%) Collaborative Culture
14 7 (10.00%) Team-Oriented Environment
14 7 (10.00%) Presentation Skills
14 7 (10.00%) Influencing Skills
14 7 (10.00%) Community of Practice
14 7 (10.00%) Stakeholder Engagement
14 7 (10.00%) People Management
14 7 (10.00%) ServiceNow
15 6 (8.57%) Azure
15 6 (8.57%) Security Cleared
15 6 (8.57%) Microsoft 365

Service Manager Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.43%) Microsoft Exchange
1 1 (1.43%) SharePoint
Applications
1 4 (5.71%) Microsoft Excel
1 4 (5.71%) Microsoft PowerPoint
Cloud Services
1 6 (8.57%) Azure
1 6 (8.57%) Microsoft 365
2 3 (4.29%) Cloud Computing
3 2 (2.86%) Dynamics 365
4 1 (1.43%) OneDrive
Communications & Networking
1 2 (2.86%) LAN
1 2 (2.86%) VPN
1 2 (2.86%) WAN
General
1 25 (35.71%) Social Skills
2 9 (12.86%) Analytical Skills
3 7 (10.00%) Influencing Skills
3 7 (10.00%) Presentation Skills
4 4 (5.71%) Military
4 4 (5.71%) Public Sector
5 3 (4.29%) Finance
5 3 (4.29%) Telecoms
6 1 (1.43%) Law
6 1 (1.43%) Organisational Skills
Miscellaneous
1 12 (17.14%) Self-Motivation
2 7 (10.00%) Team-Oriented Environment
3 3 (4.29%) Greenfield Project
3 3 (4.29%) Management Information System
4 2 (2.86%) Cloud Native
4 2 (2.86%) Data Centre
5 1 (1.43%) PMI
Operating Systems
1 6 (8.57%) Windows
2 2 (2.86%) Windows Server
Processes & Methodologies
1 42 (60.00%) Service Delivery
2 38 (54.29%) ITIL
3 31 (44.29%) Service Management
4 21 (30.00%) ITSM
5 19 (27.14%) Customer Service
5 19 (27.14%) Mentoring
6 16 (22.86%) Coaching
7 15 (21.43%) Continuous Improvement
8 13 (18.57%) Problem-Solving
9 10 (14.29%) Change Management
10 8 (11.43%) Cybersecurity
10 8 (11.43%) Problem Management
11 7 (10.00%) Collaborative Culture
11 7 (10.00%) Community of Practice
11 7 (10.00%) People Management
11 7 (10.00%) Stakeholder Engagement
12 6 (8.57%) Agile
12 6 (8.57%) Cost Reduction
13 5 (7.14%) Asset Management
13 5 (7.14%) Information Security
Qualifications
1 6 (8.57%) ITIL Certification
1 6 (8.57%) Security Cleared
2 5 (7.14%) Degree
3 3 (4.29%) Azure Certification
3 3 (4.29%) CCNA
3 3 (4.29%) CCNP
3 3 (4.29%) Cisco Certification
3 3 (4.29%) Computer Science Degree
4 2 (2.86%) Master's Degree
4 2 (2.86%) SC Cleared
5 1 (1.43%) PMI Certification
Quality Assurance & Compliance
1 12 (17.14%) SLA
2 8 (11.43%) Cyber Essentials
2 8 (11.43%) ISO/IEC 27001
3 2 (2.86%) QA
System Software
1 2 (2.86%) Active Directory
1 2 (2.86%) IAG
1 2 (2.86%) VMware Infrastructure
Systems Management
1 4 (5.71%) Microsoft Intune
Vendors
1 8 (11.43%) Microsoft
2 7 (10.00%) ServiceNow
3 3 (4.29%) Cisco
3 3 (4.29%) Fortinet
4 2 (2.86%) VMware
5 1 (1.43%) Progress