The table below looks at the statistics for the Service Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 165 180 155
Rank change year-on-year
+15 -25
Permanent jobs requiring a Service Manager 84 66 100
As % of all permanent IT jobs located in the North West 1.32% 0.94% 1.33%
As % of the Job Titles category 1.39% 0.99% 1.40%
Number of salaries quoted 62 57 82
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £39,000 £38,000 £32,000
10% offered a salary of more than £62,500 £66,100 £79,500
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6056 6677 7153
As % of all permanent IT jobs located in the North West 95.22% 94.87% 95.49%
Number of salaries quoted 4927 5407 6125
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 2 July 2015.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +21 35 £45,000 - 6
Merseyside +15 14 £47,500 -18.45% 3
Cheshire -10 12 £56,250 +25.00%
Lancashire -5 10 £51,250 +2.50% 1
Cumbria 0 8 £55,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 2 July 2015, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 123 (65.08%) ITIL
2 122 (64.55%) Service Delivery
3 74 (39.15%) SLA
4 72 (38.10%) Service Management
5 64 (33.86%) Finance
6 42 (22.22%) Change Management
6 42 (22.22%) Project Management
7 27 (14.29%) Telecoms
8 26 (13.76%) Continuous Improvement
9 25 (13.23%) Stakeholder Management
10 24 (12.70%) Degree
11 21 (11.11%) Data Centre
12 20 (10.58%) Microsoft
13 19 (10.05%) ITIL Certification
14 16 (8.47%) Retail
14 16 (8.47%) Line Management
14 16 (8.47%) Incident Management
15 15 (7.94%) Coaching
16 14 (7.41%) PRINCE2
16 14 (7.41%) Windows
17 12 (6.35%) Statistics
17 12 (6.35%) Problem Management
17 12 (6.35%) Mentoring
18 11 (5.82%) Banking
18 11 (5.82%) Supplier Management
18 11 (5.82%) Programme Management
18 11 (5.82%) Publishing
18 11 (5.82%) SQL
18 11 (5.82%) VoIP
19 10 (5.29%) MS Office

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 2 July 2015, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.53%) SharePoint
Applications
1 10 (5.29%) MS Office
2 9 (4.76%) MS Excel
3 7 (3.70%) MS PowerPoint
Business Applications
1 3 (1.59%) SAP HR
1 3 (1.59%) SAP GRC
Cloud Services
1 2 (1.06%) SaaS
1 2 (1.06%) IaaS
2 1 (0.53%) Amazon AWS
2 1 (0.53%) PaaS
Communications & Networking
1 11 (5.82%) VoIP
2 8 (4.23%) Internet
3 4 (2.12%) DNS
3 4 (2.12%) DECT
3 4 (2.12%) DHCP
4 3 (1.59%) WAN
4 3 (1.59%) LAN
5 2 (1.06%) TCP/IP
6 1 (0.53%) HTTP
6 1 (0.53%) WLAN
6 1 (0.53%) SAN
Database & Business Intelligence
1 3 (1.59%) Data Warehouse
1 3 (1.59%) SAP BW
1 3 (1.59%) SAP HANA
2 2 (1.06%) Crystal Reports
3 1 (0.53%) Oracle Database
3 1 (0.53%) BusinessObjects
General
1 64 (33.86%) Finance
2 27 (14.29%) Telecoms
3 16 (8.47%) Retail
4 11 (5.82%) Publishing
4 11 (5.82%) Banking
5 7 (3.70%) Law
5 7 (3.70%) Manufacturing
6 5 (2.65%) Back Office
7 4 (2.12%) Advertising
7 4 (2.12%) Investment Banking
8 2 (1.06%) Retail Banking
8 2 (1.06%) Legal
8 2 (1.06%) Financial Institution
9 1 (0.53%) Aerospace
9 1 (0.53%) Marketing
9 1 (0.53%) German Language
Libraries, Frameworks & Software Standards
1 3 (1.59%) .NET
2 2 (1.06%) Ruby on Rails
2 2 (1.06%) Grails
3 1 (0.53%) Web Services
Miscellaneous
1 21 (11.11%) Data Centre
2 12 (6.35%) Statistics
3 9 (4.76%) Life Science
3 9 (4.76%) Analytical Skills
4 5 (2.65%) Management Information System
5 2 (1.06%) Client/Server
6 1 (0.53%) User Experience
Operating Systems
1 14 (7.41%) Windows
2 4 (2.12%) Linux
3 1 (0.53%) Mac OS X
3 1 (0.53%) UNIX
Processes & Methodologies
1 123 (65.08%) ITIL
2 122 (64.55%) Service Delivery
3 72 (38.10%) Service Management
4 42 (22.22%) Project Management
4 42 (22.22%) Change Management
5 26 (13.76%) Continuous Improvement
6 25 (13.23%) Stakeholder Management
7 16 (8.47%) Incident Management
7 16 (8.47%) Line Management
8 15 (7.94%) Coaching
9 14 (7.41%) PRINCE2
10 12 (6.35%) Mentoring
10 12 (6.35%) Problem Management
11 11 (5.82%) Supplier Management
11 11 (5.82%) Programme Management
12 10 (5.29%) ITSM
12 10 (5.29%) Service Desk Management
12 10 (5.29%) Change Control
12 10 (5.29%) People Management
13 9 (4.76%) Performance Monitoring
Programming Languages
1 11 (5.82%) SQL
2 2 (1.06%) Ruby
2 2 (1.06%) C#
2 2 (1.06%) Java
3 1 (0.53%) C
Qualifications
1 24 (12.70%) Degree
2 19 (10.05%) ITIL Certification
3 9 (4.76%) SC Cleared
3 9 (4.76%) Security Cleared
4 8 (4.23%) PRINCE2 Certification
5 4 (2.12%) MBA
6 3 (1.59%) CCA
7 1 (0.53%) CISSP
7 1 (0.53%) CISM
7 1 (0.53%) PRINCE2 Practitioner
7 1 (0.53%) Six Sigma Green Belt
Quality Assurance & Compliance
1 74 (39.15%) SLA
2 4 (2.12%) QA
3 3 (1.59%) Sarbanes-Oxley
3 3 (1.59%) ISO/IEC 27001
4 2 (1.06%) ISO 9001
5 1 (0.53%) ISO 9000
System Software
1 8 (4.23%) Active Directory
2 5 (2.65%) VMware Infrastructure
Vendors
1 20 (10.58%) Microsoft
2 9 (4.76%) Oracle
2 9 (4.76%) Citrix
3 8 (4.23%) VMware
4 7 (3.70%) Cisco
5 6 (3.17%) SAP
6 5 (2.65%) Avaya
6 5 (2.65%) JDA
6 5 (2.65%) Mitel
6 5 (2.65%) RedPrairie
7 4 (2.12%) Hitachi
7 4 (2.12%) Teradata
8 3 (1.59%) Business Objects
8 3 (1.59%) Sun
8 3 (1.59%) HP
9 2 (1.06%) EMC
9 2 (1.06%) NetApp
9 2 (1.06%) Salesforce.com
9 2 (1.06%) Remedy
9 2 (1.06%) Veeam
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