The statistics below represent IT jobs advertised across the North West region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Manager
Rank 189 137 176
Rank change year-on-year
-52 +39
Permanent jobs requiring a Service Manager 76 105 102
As % of all permanent IT jobs located in the North West 1.21% 1.74% 1.38%
As % of the Job Titles category 1.25% 1.81% 1.42%
Number of salaries quoted 53 78 82
Median salary £45,000 £45,000 £44,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,900 £30,000 £37,100
10% offered a salary of more than £60,000 £57,950 £67,000
UK excluding London median salary £48,750 £50,000 £48,250
% change year-on-year
-2.50% +3.62%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6056 5787 7159
As % of all permanent IT jobs located in the North West 96.76% 95.83% 96.60%
Number of salaries quoted 5102 4779 6116
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Manager
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 9 December 2016.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -56 36 £47,500 +3.26% 8
Cheshire +22 23 £35,000 -22.22%
Lancashire +6 14 £41,750 +4.37%
Merseyside -20 2 £45,000 -
Cumbria +2 1 £27,000 -61.42%
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 9 December 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Manager in the job title.

1 102 (68.92%) Service Delivery
2 101 (68.24%) ITIL
3 59 (39.86%) Service Management
4 48 (32.43%) Finance
5 42 (28.38%) SLA
6 37 (25.00%) Service Design
7 30 (20.27%) Stakeholder Management
8 29 (19.59%) Continuous Improvement
9 27 (18.24%) ITSM
10 25 (16.89%) ITIL V3
11 24 (16.22%) Project Management
12 23 (15.54%) Problem Management
13 22 (14.86%) Data Centre
14 19 (12.84%) Performance Management
15 18 (12.16%) Contract Management
16 17 (11.49%) Mentoring
17 16 (10.81%) Change Management
18 15 (10.14%) MS PowerPoint
18 15 (10.14%) Statistics
18 15 (10.14%) PRINCE2
19 14 (9.46%) Windows
20 13 (8.78%) Microsoft
20 13 (8.78%) Incident Management
20 13 (8.78%) People Management
20 13 (8.78%) Critical Success Factor
20 13 (8.78%) Escalation Management
21 11 (7.43%) Stakeholder Engagement
21 11 (7.43%) Business Development
22 10 (6.76%) Cadence
22 10 (6.76%) ISEB

Service Manager Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.03%) Apache
2 2 (1.35%) IIS
2 2 (1.35%) WebSphere
3 1 (0.68%) GeoServer
3 1 (0.68%) JBoss
3 1 (0.68%) SharePoint
3 1 (0.68%) Tomcat
Applications
1 15 (10.14%) MS PowerPoint
2 7 (4.73%) MS Excel
3 4 (2.70%) MS Office
4 2 (1.35%) MS Visio
Business Applications
1 1 (0.68%) SAP GRC
Cloud Services
1 9 (6.08%) SaaS
2 7 (4.73%) Amazon AWS
3 6 (4.05%) Microsoft Azure
4 4 (2.70%) Cloud Computing
5 3 (2.03%) PaaS
6 2 (1.35%) Office 365
7 1 (0.68%) Google Cloud Platform
7 1 (0.68%) IaaS
7 1 (0.68%) SuccessFactors
Communications & Networking
1 10 (6.76%) SMS
2 4 (2.70%) TCP/IP
3 3 (2.03%) Unified Communications
3 3 (2.03%) VoIP
3 3 (2.03%) Wireless
4 2 (1.35%) Firewall
4 2 (1.35%) Intranet
4 2 (1.35%) SAN
4 2 (1.35%) VPN
4 2 (1.35%) Wi-Fi
5 1 (0.68%) Broadband
5 1 (0.68%) Cisco ASA
5 1 (0.68%) Cisco IOS
5 1 (0.68%) DHCP
5 1 (0.68%) DNS
5 1 (0.68%) Ethernet
5 1 (0.68%) Internet
5 1 (0.68%) Intrusion Detection
5 1 (0.68%) Remote Desktop
5 1 (0.68%) SMTP
Database & Business Intelligence
1 3 (2.03%) SQL Server
2 2 (1.35%) Crystal Reports
2 2 (1.35%) PostgreSQL
2 2 (1.35%) RDBMS
2 2 (1.35%) Relational Database
3 1 (0.68%) Infinispan
3 1 (0.68%) MySQL
3 1 (0.68%) SAP BW
3 1 (0.68%) SAP HANA
Development Applications
1 1 (0.68%) JIRA
General
1 48 (32.43%) Finance
2 8 (5.41%) Retail
3 3 (2.03%) Banking
4 2 (1.35%) Corporate Banking
4 2 (1.35%) Financial Institution
4 2 (1.35%) French Language
4 2 (1.35%) German Language
4 2 (1.35%) Manufacturing
4 2 (1.35%) Spanish Language
5 1 (0.68%) Back Office
5 1 (0.68%) Law
5 1 (0.68%) Legal
5 1 (0.68%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (6.76%) Flash
2 2 (1.35%) Web Services
3 1 (0.68%) .NET
3 1 (0.68%) ActiveMQ
3 1 (0.68%) HornetQ
3 1 (0.68%) Oracle Fusion
Miscellaneous
1 22 (14.86%) Data Centre
2 15 (10.14%) Statistics
3 7 (4.73%) Analytical Skills
3 7 (4.73%) Management Information System
4 5 (3.38%) User Experience
4 5 (3.38%) Virtual Team
5 2 (1.35%) Enterprise Cloud
5 2 (1.35%) Hybrid Cloud
6 1 (0.68%) Computer Science
6 1 (0.68%) Enterprise Software
6 1 (0.68%) FMCG
6 1 (0.68%) iPad
6 1 (0.68%) Mobile App
6 1 (0.68%) NHS
6 1 (0.68%) PMI
6 1 (0.68%) Private Cloud
6 1 (0.68%) Smart Energy
6 1 (0.68%) Wiki
Operating Systems
1 14 (9.46%) Windows
2 9 (6.08%) Linux
2 9 (6.08%) Windows Server
3 1 (0.68%) Red Hat Enterprise Linux
3 1 (0.68%) Windows Server 2003
3 1 (0.68%) Windows Server 2008
3 1 (0.68%) Windows Server 2012
3 1 (0.68%) Windows XP
Processes & Methodologies
1 102 (68.92%) Service Delivery
2 101 (68.24%) ITIL
3 59 (39.86%) Service Management
4 37 (25.00%) Service Design
5 30 (20.27%) Stakeholder Management
6 29 (19.59%) Continuous Improvement
7 27 (18.24%) ITSM
8 25 (16.89%) ITIL V3
9 24 (16.22%) Project Management
10 23 (15.54%) Problem Management
11 19 (12.84%) Performance Management
12 18 (12.16%) Contract Management
13 17 (11.49%) Mentoring
14 16 (10.81%) Change Management
15 15 (10.14%) PRINCE2
16 13 (8.78%) Critical Success Factor
16 13 (8.78%) Escalation Management
16 13 (8.78%) Incident Management
16 13 (8.78%) People Management
17 11 (7.43%) Business Development
Programming Languages
1 7 (4.73%) SQL
2 1 (0.68%) C
2 1 (0.68%) PHP
2 1 (0.68%) PowerShell
Qualifications
1 10 (6.76%) ISEB
2 9 (6.08%) ITIL Certification
3 7 (4.73%) Security Cleared
4 6 (4.05%) SC Cleared
5 5 (3.38%) Degree
6 3 (2.03%) ITIL Foundation Certificate
6 3 (2.03%) MCP
7 1 (0.68%) BPSS Clearance
7 1 (0.68%) DBS Check
7 1 (0.68%) PMI Certification
7 1 (0.68%) PRINCE2 Certification
7 1 (0.68%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 42 (28.38%) SLA
2 7 (4.73%) ISO/IEC 27001
3 6 (4.05%) ISO 9000
4 3 (2.03%) QA
5 2 (1.35%) PCI DSS
6 1 (0.68%) GMP
System Software
1 2 (1.35%) Hyper-V
1 2 (1.35%) VMware Infrastructure
2 1 (0.68%) Active Directory
2 1 (0.68%) Gluster
2 1 (0.68%) iptables
2 1 (0.68%) KVM
Systems Management
1 1 (0.68%) Check_MK
1 1 (0.68%) Graylog
1 1 (0.68%) Host Intrusion Detection System
1 1 (0.68%) Nagios
1 1 (0.68%) NetBackup
1 1 (0.68%) Pingdom
1 1 (0.68%) Puppet
1 1 (0.68%) SCSM
Vendors
1 13 (8.78%) Microsoft
2 10 (6.76%) Cadence
3 8 (5.41%) SAP
4 6 (4.05%) Citrix
4 6 (4.05%) VMware
5 5 (3.38%) Oracle
6 4 (2.70%) NetApp
7 3 (2.03%) Cisco
7 3 (2.03%) Google
8 2 (1.35%) Ariba
8 2 (1.35%) Concur
8 2 (1.35%) Progress
8 2 (1.35%) SolarWinds
9 1 (0.68%) Apple
9 1 (0.68%) EMC
9 1 (0.68%) HP
9 1 (0.68%) iManage
9 1 (0.68%) Intel
9 1 (0.68%) New Relic
9 1 (0.68%) PagerDuty
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