The table below looks at the statistics for the Service Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Services Manager
Rank 140 160 214
Rank change year-on-year
+20 +54
Permanent jobs requiring a Service Manager 115 76 50
As % of all permanent IT jobs located in the North West 1.68% 1.15% 0.65%
As % of the Job Titles category 1.76% 1.21% 0.68%
Number of salaries quoted 95 61 47
Average salary £47,000 £51,500 £42,500
Average salary % change year-on-year
-8.73% +21.17%
90% offered a salary of more than £38,200 £37,500 £32,500
10% offered a salary of more than £65,000 £60,000 £82,500
UK excluding London average salary £46,750 £50,000 £47,500
% change year-on-year
-6.50% +5.26%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6519 6289 7379
As % of all permanent IT jobs located in the North West 95.07% 94.93% 96.04%
Number of salaries quoted 5414 5208 6253
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 26 February 2015.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +30 68 £44,000 -20.00% 3
Cheshire +7 33 £50,000 +11.11% 2
Merseyside +15 5 £40,000 -30.43% 1
Lancashire 0 5 £37,500 +15.38% 1
Cumbria - 4 £57,500 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 26 February 2015, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 161 (74.54%) ITIL
2 143 (66.20%) Service Delivery
3 97 (44.91%) Finance
4 92 (42.59%) Service Management
5 91 (42.13%) SLA
6 64 (29.63%) Change Management
7 46 (21.30%) Problem Management
8 36 (16.67%) Stakeholder Management
9 35 (16.20%) ITIL Certification
10 32 (14.81%) Telecoms
11 30 (13.89%) Degree
12 27 (12.50%) Project Management
13 24 (11.11%) Incident Management
14 23 (10.65%) Risk Management
15 22 (10.19%) Microsoft
16 19 (8.80%) Financial Institution
16 19 (8.80%) Content Management
17 18 (8.33%) Oracle
18 17 (7.87%) Supplier Management
19 16 (7.41%) Change Control
20 15 (6.94%) Release Management
20 15 (6.94%) Teradata
20 15 (6.94%) ITSM
21 14 (6.48%) Continuous Improvement
22 13 (6.02%) Statistics
22 13 (6.02%) Publishing
22 13 (6.02%) Banking
23 11 (5.09%) Wealth Management
23 11 (5.09%) Coaching
24 10 (4.63%) PRINCE2

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 26 February 2015, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.31%) SharePoint
2 2 (0.93%) MS Exchange
2 2 (0.93%) Exchange Server 2013
3 1 (0.46%) BizTalk Server
3 1 (0.46%) WebSphere
Applications
1 9 (4.17%) MS Office
2 7 (3.24%) MS Excel
3 2 (0.93%) MS PowerPoint
4 1 (0.46%) MS Project
Business Applications
1 4 (1.85%) Dynamics CRM
1 4 (1.85%) Remedy ITSM
Cloud Services
1 3 (1.39%) Office 365
Communications & Networking
1 7 (3.24%) VoIP
2 3 (1.39%) WAN
2 3 (1.39%) DHCP
2 3 (1.39%) DECT
2 3 (1.39%) TCP/IP
2 3 (1.39%) DNS
2 3 (1.39%) Internet
3 2 (0.93%) Firewall
3 2 (0.93%) iSCSI
3 2 (0.93%) NAS
3 2 (0.93%) Ethernet
3 2 (0.93%) FTP
3 2 (0.93%) HTTP
4 1 (0.46%) VPN
4 1 (0.46%) LAN
4 1 (0.46%) Cisco Nexus
4 1 (0.46%) Structured Cabling
4 1 (0.46%) VLAN
4 1 (0.46%) SAN
Database & Business Intelligence
1 9 (4.17%) SQL Server
1 9 (4.17%) DB2
2 6 (2.78%) MySQL
2 6 (2.78%) Oracle Reports
2 6 (2.78%) Data Warehouse
2 6 (2.78%) Hadoop
3 2 (0.93%) Crystal Reports
4 1 (0.46%) Big Data
4 1 (0.46%) Oracle Database
4 1 (0.46%) Relational Database
4 1 (0.46%) RDBMS
4 1 (0.46%) BusinessObjects
General
1 97 (44.91%) Finance
2 32 (14.81%) Telecoms
3 19 (8.80%) Financial Institution
4 13 (6.02%) Publishing
4 13 (6.02%) Banking
5 7 (3.24%) Retail
6 6 (2.78%) Advertising
7 4 (1.85%) Legal
8 3 (1.39%) Manufacturing
9 1 (0.46%) Back Office
9 1 (0.46%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.93%) Web Services
1 2 (0.93%) Middleware
2 1 (0.46%) Oracle Fusion
Miscellaneous
1 13 (6.02%) Statistics
2 8 (3.70%) Life Science
2 8 (3.70%) Analytical Skills
3 5 (2.31%) Management Information System
4 1 (0.46%) NHS
4 1 (0.46%) Thin Client
4 1 (0.46%) Blackberry
4 1 (0.46%) Fat Client
4 1 (0.46%) iPhone
4 1 (0.46%) Mobile App
Operating Systems
1 10 (4.63%) Windows
2 2 (0.93%) Windows Server 2012
2 2 (0.93%) Windows XP
2 2 (0.93%) Windows Vista
2 2 (0.93%) Windows Server 2008
2 2 (0.93%) Windows 7
3 1 (0.46%) Windows 8
3 1 (0.46%) UNIX
3 1 (0.46%) Linux
Processes & Methodologies
1 161 (74.54%) ITIL
2 143 (66.20%) Service Delivery
3 92 (42.59%) Service Management
4 64 (29.63%) Change Management
5 46 (21.30%) Problem Management
6 36 (16.67%) Stakeholder Management
7 27 (12.50%) Project Management
8 24 (11.11%) Incident Management
9 23 (10.65%) Risk Management
10 19 (8.80%) Content Management
11 17 (7.87%) Supplier Management
12 16 (7.41%) Change Control
13 15 (6.94%) Release Management
13 15 (6.94%) ITSM
14 14 (6.48%) Continuous Improvement
15 11 (5.09%) Coaching
15 11 (5.09%) Wealth Management
16 10 (4.63%) PRINCE2
17 9 (4.17%) ITIL V3
17 9 (4.17%) Stakeholder Engagement
Programming Languages
1 4 (1.85%) SQL
Qualifications
1 35 (16.20%) ITIL Certification
2 30 (13.89%) Degree
3 8 (3.70%) SC Cleared
3 8 (3.70%) Security Cleared
4 5 (2.31%) ITIL Foundation Certificate
4 5 (2.31%) PRINCE2 Certification
5 3 (1.39%) PMP
5 3 (1.39%) PMI Certification
5 3 (1.39%) CCNA
5 3 (1.39%) Cisco Certification
6 2 (0.93%) Microsoft Certification
6 2 (0.93%) CCA
6 2 (0.93%) MCSE
6 2 (0.93%) VCP4
7 1 (0.46%) PRINCE2 Practitioner
7 1 (0.46%) CISSP
7 1 (0.46%) CISM
Quality Assurance & Compliance
1 91 (42.13%) SLA
2 5 (2.31%) QA
3 2 (0.93%) ISO 9000
3 2 (0.93%) ISO 9001
4 1 (0.46%) Sarbanes-Oxley
System Software
1 5 (2.31%) VMware Infrastructure
2 3 (1.39%) Active Directory
3 1 (0.46%) Oracle RMAN
3 1 (0.46%) Microsoft App-V
Systems Management
1 1 (0.46%) Foglight
1 1 (0.46%) Data Guard
Vendors
1 22 (10.19%) Microsoft
2 18 (8.33%) Oracle
3 15 (6.94%) Teradata
4 10 (4.63%) Citrix
5 9 (4.17%) Sybase
6 6 (2.78%) VMware
6 6 (2.78%) RainStor
7 5 (2.31%) Sun
8 4 (1.85%) Cisco
8 4 (1.85%) Remedy
9 3 (1.39%) Mitel
9 3 (1.39%) Avaya
9 3 (1.39%) Juniper
9 3 (1.39%) IBM
9 3 (1.39%) Business Objects
10 2 (0.93%) HP
10 2 (0.93%) TOWER Software
11 1 (0.46%) Imperva
11 1 (0.46%) Hitachi
11 1 (0.46%) SAP
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: From £38,000 to £45,000 per annum dependent on experience
Posted: 14 hours ago
Warrington
Computer Futures
Salary: £34000 - £40000 per annum + competitive
Posted: Yesterday
Liverpool
Capita - ITIN
Salary: £40000 per annum + Car, Pension
Posted: 3 days ago
Preston, Lancashire
BAE Systems
Posted: 9 days ago
Warrington, Cheshire
SCC
Salary: From £45,000 to £55,000 per annum Plus Car + Bonus
Posted: 21 days ago
Manchester
Greywood Associates Limited
Salary: £29000 - £30000 per annum + bens
Posted: 22 days ago
Manchester
Computer Futures
Salary: £42000 - £59000 per annum + competitive
Posted: 23 days ago