The first table below looks at the demand for the Service Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 168 206 188
Rank change year-on-year
+38 -18
Permanent jobs requiring a Service Manager 80 45 53
As % of all permanent IT jobs located in the North West 1.122% 0.638% 0.772%
As % of the Job Titles category 1.175% 0.665% 0.808%
Number of salaries quoted 67 44 34
Average salary £47,500 £42,500 £44,000
Average salary % change year-on-year
+11.76% -3.40%
90% offered a salary of more than £32,000 £29,000 £32,500
10% offered a salary of more than £80,000 £46,750 £59,900
UK excluding London average salary £47,500 £50,000 £47,500
% change year-on-year
-5.00% +5.26%
All Job Titles
North West
Permanent IT job ads with a match in the
Job Titles category
6808 6765 6558
As % of all permanent IT jobs located in the North West 95.48% 95.94% 95.56%
Number of salaries quoted 5756 5975 5797
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the North West region as a proportion of the total demand within the Job Titles category.

North West Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

North West Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 17 May 2013.

North West Service Manager Salary Histogram

Service Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cheshire +35 42 £45,000 -
Manchester -18 28 £42,500 +17.24%
Lancashire +1 2 £40,000 +45.45%
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 68 (51.91%) Service Delivery
2 62 (47.33%) ITIL
3 46 (35.11%) Service Management
4 42 (32.06%) Windows
5 41 (31.30%) Finance
6 31 (23.66%) Microsoft
7 26 (19.85%) ITIL Certification
7 26 (19.85%) Project Management
8 25 (19.08%) MS Exchange
9 23 (17.56%) Windows Server 2003
9 23 (17.56%) SLA
10 20 (15.27%) SharePoint
10 20 (15.27%) Business Development
11 19 (14.50%) Windows Server 2008
12 17 (12.98%) Lync
12 17 (12.98%) Exchange Server 2003
12 17 (12.98%) Exchange Server 2010
13 16 (12.21%) Incident Management
13 16 (12.21%) Exchange Server 2007
13 16 (12.21%) Office Communications Server
13 16 (12.21%) EMC
13 16 (12.21%) Blackberry
13 16 (12.21%) Blackberry Enterprise Server
13 16 (12.21%) NetApp
14 12 (9.160%) Root Cause Analysis
15 11 (8.397%) PowerShell
15 11 (8.397%) Problem Management
15 11 (8.397%) HP
15 11 (8.397%) PRINCE2
15 11 (8.397%) VBScript

Service Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (5.344%) .NET
2 5 (3.817%) Web Services
3 1 (0.763%) COM
Application Platforms
1 25 (19.08%) MS Exchange
2 20 (15.27%) SharePoint
3 17 (12.98%) Lync
3 17 (12.98%) Exchange Server 2010
3 17 (12.98%) Exchange Server 2003
4 16 (12.21%) Exchange Server 2007
4 16 (12.21%) Office Communications Server
4 16 (12.21%) Blackberry Enterprise Server
5 7 (5.344%) IIS
6 5 (3.817%) Apache
7 1 (0.763%) NetWeaver
7 1 (0.763%) SharePoint 2010
Applications
1 6 (4.580%) MS Project
2 5 (3.817%) MS Excel
3 3 (2.290%) MS PowerPoint
4 1 (0.763%) MS Office
Business Applications
1 5 (3.817%) assyst
2 1 (0.763%) SAP GRC
2 1 (0.763%) SAP HR
2 1 (0.763%) Oracle EBS
Communications & Networking
1 8 (6.107%) VoIP
1 8 (6.107%) Firewall
2 7 (5.344%) DNS
3 5 (3.817%) TACACS
3 5 (3.817%) SSH
3 5 (3.817%) MRTG
4 3 (2.290%) LAN
4 3 (2.290%) SAN
4 3 (2.290%) WAN
4 3 (2.290%) HTTP
5 2 (1.527%) SMTP
6 1 (0.763%) TCP/IP
6 1 (0.763%) Unified Communications
Database & Business Intelligence
1 5 (3.817%) MySQL
1 5 (3.817%) PostgreSQL
1 5 (3.817%) NonStop SQL
2 4 (3.053%) SQL Server
3 2 (1.527%) Data Mining
4 1 (0.763%) SAP BW
4 1 (0.763%) Crystal Reports
Development Applications
1 5 (3.817%) Subversion
2 3 (2.290%) StarTeam
General
1 41 (31.30%) Finance
2 10 (7.634%) Advertising
3 9 (6.870%) Retail
4 7 (5.344%) Billing
4 7 (5.344%) Telecoms
4 7 (5.344%) Banking
5 6 (4.580%) Manufacturing
6 5 (3.817%) Publishing
7 4 (3.053%) Pharmaceutical
8 3 (2.290%) Automotive
8 3 (2.290%) Legal
8 3 (2.290%) Corporate Banking
8 3 (2.290%) French Language
8 3 (2.290%) German Language
8 3 (2.290%) Spanish Language
9 2 (1.527%) Marketing
9 2 (1.527%) Financial Institution
10 1 (0.763%) Front Office
10 1 (0.763%) Back Office
10 1 (0.763%) Investment Banking
Miscellaneous
1 16 (12.21%) Blackberry
2 5 (3.817%) Mainframe
2 5 (3.817%) AS400
2 5 (3.817%) Enterprise Software
3 4 (3.053%) Management Information System
4 3 (2.290%) FMCG
5 2 (1.527%) Video Conferencing
5 2 (1.527%) Replication
5 2 (1.527%) Statistics
6 1 (0.763%) Fat Client
6 1 (0.763%) EPoS
6 1 (0.763%) Thin Client
6 1 (0.763%) Open Source
Operating Systems
1 42 (32.06%) Windows
2 23 (17.56%) Windows Server 2003
3 19 (14.50%) Windows Server 2008
4 9 (6.870%) Linux
5 6 (4.580%) UNIX
6 5 (3.817%) VMS
6 5 (3.817%) zOS
7 2 (1.527%) Windows 7
8 1 (0.763%) Windows XP
Processes & Methodologies
1 68 (51.91%) Service Delivery
2 62 (47.33%) ITIL
3 46 (35.11%) Service Management
4 26 (19.85%) Project Management
5 20 (15.27%) Business Development
6 16 (12.21%) Incident Management
7 12 (9.160%) Root Cause Analysis
8 11 (8.397%) Problem Management
8 11 (8.397%) PRINCE2
9 10 (7.634%) Stakeholder Management
10 9 (6.870%) Change Management
11 8 (6.107%) ITSM
12 7 (5.344%) B2B
12 7 (5.344%) Workflow
13 6 (4.580%) Time Management
13 6 (4.580%) Risk Management
14 5 (3.817%) Quality Management
14 5 (3.817%) Infrastructure Management
15 4 (3.053%) Service Desk Management
15 4 (3.053%) Capacity Management
Programming Languages
1 11 (8.397%) VBScript
1 11 (8.397%) PowerShell
2 9 (6.870%) SQL
3 6 (4.580%) Perl
3 6 (4.580%) PHP
4 5 (3.817%) C
4 5 (3.817%) C++
5 4 (3.053%) Java
6 1 (0.763%) Bash shell
Qualifications
1 26 (19.85%) ITIL Certification
2 5 (3.817%) Degree
3 2 (1.527%) SC Cleared
3 2 (1.527%) Security Cleared
4 1 (0.763%) PMP
4 1 (0.763%) PMI Certification
4 1 (0.763%) ISEB
4 1 (0.763%) Microsoft Certification
4 1 (0.763%) PRINCE2 Certification
Quality Assurance & Compliance
1 23 (17.56%) SLA
2 4 (3.053%) QA
3 1 (0.763%) ISO/IEC 27001
System Software
1 10 (7.634%) Active Directory
2 5 (3.817%) NFS
2 5 (3.817%) Sendmail
2 5 (3.817%) SpamAssassin
2 5 (3.817%) FreeRADIUS
3 3 (2.290%) Hyper-V
4 1 (0.763%) Microsoft App-V
4 1 (0.763%) VMware Infrastructure
Systems Management
1 5 (3.817%) OpenView
1 5 (3.817%) Nagios
1 5 (3.817%) Cacti
1 5 (3.817%) SolarWinds Orion
2 2 (1.527%) SCCM
Vendors
1 31 (23.66%) Microsoft
2 16 (12.21%) EMC
2 16 (12.21%) NetApp
3 11 (8.397%) HP
4 10 (7.634%) Oracle
5 9 (6.870%) SAP
6 8 (6.107%) Cisco
7 5 (3.817%) SolarWinds
8 3 (2.290%) Remedy
8 3 (2.290%) VMware
9 2 (1.527%) Citrix
10 1 (0.763%) Avaya
10 1 (0.763%) Apple
10 1 (0.763%) AppSense
10 1 (0.763%) Wyse
Wilmslow, Cheshire
Established services client is currently recruiting a service delivery manager to oversee all IT Support Services staff (service desk and desktop support functions) and ensure that end users...
Venturi
Salary: £40000 - £43000 per annum + car or allow + pension + health
Posted: 13 May 2013
Wilmslow, Cheshire
Search Consultancy are looking for an experienced Service Delivery Manager to work for a highly respectable company based in Cheshire... Ensure all SLA's are being met... Design,...
Search Consultancy
Salary: benefits
Posted: 17 May 2013
Warrington, North West
Service Transition Manager / ITIL *Global SW house* 55K, Transition, management, service delivery, transformation, change, project delivery, implementation, software, IT, ITIL, project manager / Warrington Looking for a new exciting...
Salary: £40000 - £55000 per annum + bonus + pension + bens
Posted: 17 May 2013
Warrington, Cheshire
Degree level or equivalent desirable. ITIL Foundation essential, Practitioner desirable. Project Management qualification... Candidates with Service Delivery Operations or similar disciplines will be considered with relevant project management...
Ascent People Ltd
Salary: £40000 - £55000 per annum + bonus + pension + bens
Posted: 16 May 2013
Cheshire
Service Manager, with excellent Information Security experience, required by market leading financial services client based in Cheshire. This company is renowned for offering diverse and exciting careers within...
Rullion IT Plus
Salary: £60000 - £70000 per annum + excellent package
Posted: 15 May 2013
Wilmslow, Cheshire
Service Delivery Manager - Wilmslow, Macclesfield, Knutsford - Windows, Server, Citrix, ITIL - £30,000 - £40,000... To be successful for the role you must be a Service Delivery Manager with...
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: 17 May 2013
Cheshire
Service Operations Manager - ITIL - Incident Management, Service Level Management - This is an excellent opportunity to progress a challenging, varied and stable career working for my cutting edge Financial...
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £54000.00 per annum + Excellent Package
Posted: 17 May 2013
Cheshire, North West
Service Operations Manager - ITIL - Incident Management, Service Level Management - This is an excellent opportunity to progress a challenging, varied and stable career working for my cutting edge Financial...
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £54000.00 per annum + Excellent Package
Posted: 18 May 2013
Lancashire, North West
Head of Service Delivery / North West / Ecommerce / £70 to 80kOne of the UK's fastest growing Retail / e-commerce companies, are looking for a Head of Service Delivery...
Computer Futures
Salary: £75000 - £80000 per annum
Posted: 15 May 2013
Cheshire
A leading global financial organisation is searching for an outstanding candidate for the position of Senior Service Manager (Authentication, Security, Banking ) to join their Global Information Security practice... )...
ANSON MCCADE
Salary: Up to £75,000 per annum + Banking Bonus and Comprehensive Benefits
Posted: 15 May 2013
Manchester, Lancashire
You will be responsible for identifying serious incidents and ensuring the business is adequately represented to manage the recovery activities. You will also prevent incidents from happening by...
Nicoll Curtin
Salary: £45000 - £52000 per annum + Bonus + Excellent benefits
Posted: 17 May 2013
Manchester, Lancashire
The ideal candidate will already be very hands on in working with HTML and Adobe Creative Suite along with liaising with clients and pitching for new business for...
Oscar Associates (UK) Ltd
Salary: £30000 - £45000 per annum
Posted: 14 May 2013
Manchester, Lancashire
Linux Services Manager - Linux / Windows / Server / Exchange / Networking / Cisco / Firewalls / VOIP... As a market leader and Microsoft, Siemens, Cisco & HP provider this company are at the top of...
Searchability.co.uk
Salary: £35000 - £45000 per annum
Posted: 17 May 2013
North West
Do you possess a Diploma in Social Work or an experienced Senior Practitioner looking for the next step into Team Management... The Team Manager role is generally accepted...
Redrock Consulting Ltd
Salary: £40000 - £45000 per annum + NEGOTIABLE
Posted: 17 May 2013