The table below looks at the statistics for the Service Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 153 190 181
Rank change year-on-year
+37 -9
Permanent jobs requiring a Service Manager 114 52 72
As % of all permanent IT jobs located in the North West 1.51% 0.77% 1.01%
As % of the Job Titles category 1.61% 0.81% 1.05%
Number of salaries quoted 86 37 55
Average salary £49,000 £41,250 £45,000
Average salary % change year-on-year
+18.78% -8.33%
90% offered a salary of more than £37,500 £32,500 £32,500
10% offered a salary of more than £70,000 £60,000 £59,500
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7087 6412 6868
As % of all permanent IT jobs located in the North West 94.18% 94.47% 96.62%
Number of salaries quoted 5970 5501 5910
Average salary £38,500 £36,500 £35,000
Average salary % change year-on-year
+5.47% +4.28%
90% offered a salary of more than £23,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 24 October 2014.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +15 44 £42,500 -5.55% 2
Manchester +13 41 £54,000 +8.00% 2
Lancashire +6 9 £40,000 -16.66% 1
Merseyside +13 6 £37,500 -5.06%
Cumbria -1 6 £57,500 +76.92% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 24 October 2014, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 125 (70.62%) ITIL
2 111 (62.71%) Service Delivery
3 68 (38.42%) Finance
4 61 (34.46%) SLA
5 59 (33.33%) Service Management
6 30 (16.95%) Stakeholder Management
6 30 (16.95%) Change Management
7 29 (16.38%) ITIL Certification
8 28 (15.82%) Problem Management
9 23 (12.99%) Project Management
10 22 (12.43%) Microsoft
10 22 (12.43%) Oracle
11 19 (10.73%) Change Control
12 17 (9.60%) Banking
12 17 (9.60%) Degree
12 17 (9.60%) PRINCE2
13 16 (9.04%) MS Excel
13 16 (9.04%) Risk Management
13 16 (9.04%) Release Management
13 16 (9.04%) Line Management
14 15 (8.47%) Continuous Improvement
14 15 (8.47%) Supplier Management
14 15 (8.47%) Financial Institution
15 13 (7.34%) ITSM
15 13 (7.34%) Citrix
15 13 (7.34%) Agile Software Development
16 12 (6.78%) Content Management
16 12 (6.78%) Incident Management
16 12 (6.78%) Telecoms
17 11 (6.21%) VMware

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 24 October 2014, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.08%) SharePoint
1 9 (5.08%) MS Exchange
2 4 (2.26%) Lync
2 4 (2.26%) Exchange Server 2010
3 3 (1.69%) BizTalk Server
3 3 (1.69%) WebSphere
4 2 (1.13%) Exchange Server 2007
4 2 (1.13%) Exchange Server 2013
4 2 (1.13%) Tomcat
5 1 (0.56%) Exchange Server 2003
5 1 (0.56%) CICS
5 1 (0.56%) IIS
5 1 (0.56%) Apache
Applications
1 16 (9.04%) MS Excel
2 9 (5.08%) MS Office
3 3 (1.69%) MS Project
4 1 (0.56%) MS PowerPoint
Business Applications
1 3 (1.69%) SAP Business One
2 2 (1.13%) Remedy ITSM
2 2 (1.13%) Dynamics CRM
3 1 (0.56%) Dynamics NAV
3 1 (0.56%) Sage 200
Cloud Services
1 7 (3.95%) Office 365
Communications & Networking
1 9 (5.08%) SAN
2 4 (2.26%) NAS
2 4 (2.26%) FTP
2 4 (2.26%) HTTP
3 3 (1.69%) TCP/IP
3 3 (1.69%) DNS
3 3 (1.69%) Internet
3 3 (1.69%) Firewall
4 2 (1.13%) iSCSI
4 2 (1.13%) VPN
4 2 (1.13%) DECT
4 2 (1.13%) LAN
4 2 (1.13%) VoIP
4 2 (1.13%) WAN
4 2 (1.13%) DHCP
4 2 (1.13%) Ethernet
5 1 (0.56%) Cisco Nexus
5 1 (0.56%) Structured Cabling
5 1 (0.56%) VLAN
Database & Business Intelligence
1 10 (5.65%) MySQL
2 9 (5.08%) SQL Server
3 8 (4.52%) Oracle Reports
3 8 (4.52%) Hadoop
4 7 (3.95%) DB2
5 4 (2.26%) Oracle Database
5 4 (2.26%) Data Warehouse
6 1 (0.56%) Crystal Reports
General
1 68 (38.42%) Finance
2 17 (9.60%) Banking
3 15 (8.47%) Financial Institution
4 12 (6.78%) Telecoms
5 6 (3.39%) Advertising
5 6 (3.39%) Retail
6 5 (2.82%) Marketing
7 4 (2.26%) Legal
8 2 (1.13%) Manufacturing
9 1 (0.56%) Publishing
9 1 (0.56%) Automotive
9 1 (0.56%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (2.26%) Web Services
1 4 (2.26%) Middleware
2 3 (1.69%) Oracle Fusion
Miscellaneous
1 5 (2.82%) Blackberry
1 5 (2.82%) Analytical Skills
2 4 (2.26%) User Experience
3 3 (1.69%) Life Science
3 3 (1.69%) Management Information System
4 1 (0.56%) BBC
4 1 (0.56%) CLARiiON
4 1 (0.56%) Statistics
4 1 (0.56%) Computer Science
4 1 (0.56%) Mainframe
4 1 (0.56%) GIS
4 1 (0.56%) NHS
4 1 (0.56%) Thin Client
4 1 (0.56%) Fat Client
4 1 (0.56%) IBM Mainframe
4 1 (0.56%) iPhone
4 1 (0.56%) Open Source
4 1 (0.56%) Mobile App
Operating Systems
1 9 (5.08%) Windows
2 4 (2.26%) Linux
3 3 (1.69%) Windows XP
3 3 (1.69%) Solaris
3 3 (1.69%) Windows Server 2008
3 3 (1.69%) Windows Server 2003
3 3 (1.69%) UNIX
3 3 (1.69%) Windows Server 2012
4 2 (1.13%) Windows Vista
5 1 (0.56%) Windows 2000 Server
5 1 (0.56%) Mac OS
5 1 (0.56%) Windows 7
5 1 (0.56%) Windows 8
5 1 (0.56%) zOS
Processes & Methodologies
1 125 (70.62%) ITIL
2 111 (62.71%) Service Delivery
3 59 (33.33%) Service Management
4 30 (16.95%) Change Management
4 30 (16.95%) Stakeholder Management
5 28 (15.82%) Problem Management
6 23 (12.99%) Project Management
7 19 (10.73%) Change Control
8 17 (9.60%) PRINCE2
9 16 (9.04%) Release Management
9 16 (9.04%) Risk Management
9 16 (9.04%) Line Management
10 15 (8.47%) Continuous Improvement
10 15 (8.47%) Supplier Management
11 13 (7.34%) Agile Software Development
11 13 (7.34%) ITSM
12 12 (6.78%) Content Management
12 12 (6.78%) Incident Management
13 9 (5.08%) ITIL V3
13 9 (5.08%) Performance Management
Programming Languages
1 3 (1.69%) SQL
2 1 (0.56%) Tcl
Qualifications
1 29 (16.38%) ITIL Certification
2 17 (9.60%) Degree
3 11 (6.21%) SC Cleared
3 11 (6.21%) Security Cleared
4 7 (3.95%) PMP
4 7 (3.95%) PMI Certification
4 7 (3.95%) MCSE
4 7 (3.95%) Microsoft Certification
5 5 (2.82%) PRINCE2 Certification
5 5 (2.82%) Cisco Certification
5 5 (2.82%) CCNA
5 5 (2.82%) ITIL Foundation Certificate
6 4 (2.26%) VMware Certified Professional (VCP)
6 4 (2.26%) MCTS
6 4 (2.26%) MCITP
6 4 (2.26%) CCA
6 4 (2.26%) Citrix Certification
6 4 (2.26%) MCSA
6 4 (2.26%) MCP
Quality Assurance & Compliance
1 61 (34.46%) SLA
System Software
1 8 (4.52%) VMware Infrastructure
2 6 (3.39%) Active Directory
3 4 (2.26%) Hyper-V
4 1 (0.56%) vSphere
4 1 (0.56%) MetaFrame
4 1 (0.56%) Oracle RMAN
4 1 (0.56%) Microsoft App-V
Systems Management
1 4 (2.26%) Backup Exec
1 4 (2.26%) SCCM
1 4 (2.26%) SCOM
1 4 (2.26%) SolarWinds Orion
2 1 (0.56%) Foglight
2 1 (0.56%) Data Guard
Vendors
1 22 (12.43%) Oracle
1 22 (12.43%) Microsoft
2 13 (7.34%) Citrix
3 11 (6.21%) VMware
4 8 (4.52%) Teradata
5 7 (3.95%) RainStor
5 7 (3.95%) Sybase
6 4 (2.26%) Hitachi
6 4 (2.26%) SolarWinds
6 4 (2.26%) Symantec
6 4 (2.26%) McAfee
6 4 (2.26%) Sophos
7 3 (1.69%) Sage
7 3 (1.69%) SAP
7 3 (1.69%) Cisco
7 3 (1.69%) HP
8 2 (1.13%) Remedy
9 1 (0.56%) TOWER Software
9 1 (0.56%) Imperva
9 1 (0.56%) Brocade
Preston, Lancashire
BAE Systems
Posted: Yesterday
Warrington, Cheshire
Actis Recruitment.
Salary: From £35,000 to £45,000 per annum + bonus + bens
Posted: 3 days ago
Manchester, Lancashire
Gibbs S3
Salary: bonus
Posted: 3 days ago
Cumbria
Capita - ITIN
Salary: £55000.00 - £60000.00 per annum
Posted: 22 days ago
Manchester
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 25 days ago