The statistics below represent IT jobs advertised across the North West region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Services Manager
Rank 162 171 195
Rank change year-on-year
+9 +24
Permanent jobs requiring a Service Manager 71 84 69
As % of all permanent IT jobs located in the North West 1.27% 1.31% 0.98%
As % of the Job Titles category 1.30% 1.35% 1.01%
Number of salaries quoted 60 62 59
Median salary £45,000 £50,000 £45,000
Median salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £37,500 £39,000 £38,000
10% offered a salary of more than £70,000 £62,500 £66,300
UK excluding London median salary £47,500 £50,000 £50,000
% change year-on-year
-5.00% -
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5452 6220 6840
As % of all permanent IT jobs located in the North West 97.53% 96.78% 96.90%
Number of salaries quoted 4616 5069 5501
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 30 June 2016.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +18 41 £46,550 +3.44% 5
Merseyside +5 14 £43,750 -7.89%
Cheshire +40 11 £42,000 -20.00% 3
Lancashire +3 4 £45,000 -12.19%
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 June 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Manager in the job title.

1 111 (74.50%) ITIL
2 82 (55.03%) Service Delivery
3 65 (43.62%) Service Management
4 51 (34.23%) Finance
5 41 (27.52%) SLA
6 39 (26.17%) ITSM
7 29 (19.46%) ITIL V3
8 23 (15.44%) Service Design
9 19 (12.75%) Stakeholder Management
9 19 (12.75%) Statistics
10 18 (12.08%) Banking
10 18 (12.08%) Change Management
11 17 (11.41%) Supplier Management
11 17 (11.41%) ITIL Certification
12 16 (10.74%) Microsoft
12 16 (10.74%) Project Management
12 16 (10.74%) Data Centre
12 16 (10.74%) Continuous Improvement
13 15 (10.07%) Problem Management
13 15 (10.07%) Mentoring
14 13 (8.72%) Analytical Skills
15 12 (8.05%) PRINCE2
15 12 (8.05%) Windows
16 10 (6.71%) Telecoms
16 10 (6.71%) Performance Monitoring
16 10 (6.71%) Performance Management
17 9 (6.04%) Business Development
17 9 (6.04%) Degree
17 9 (6.04%) Stakeholder Engagement
17 9 (6.04%) Critical Success Factor

Service Manager Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.36%) Exchange Server 2010
1 5 (3.36%) MS Exchange
2 4 (2.68%) Apache
2 4 (2.68%) IIS
2 4 (2.68%) WebSphere
3 3 (2.01%) Exchange Server 2007
4 2 (1.34%) Blackberry Enterprise Server
5 1 (0.67%) BizTalk Server
5 1 (0.67%) SharePoint
Applications
1 8 (5.37%) MS PowerPoint
2 2 (1.34%) MS Office
3 1 (0.67%) MS Excel
Business Applications
1 2 (1.34%) Dynamics CRM
Cloud Services
1 1 (0.67%) Cloud Computing
1 1 (0.67%) IaaS
1 1 (0.67%) Microsoft Azure
1 1 (0.67%) Office 365
1 1 (0.67%) SaaS
Communications & Networking
1 8 (5.37%) SMS
2 6 (4.03%) VoIP
3 5 (3.36%) DHCP
3 5 (3.36%) DNS
4 3 (2.01%) TCP/IP
5 2 (1.34%) Intranet
5 2 (1.34%) LAN
5 2 (1.34%) VPN
5 2 (1.34%) WAN
6 1 (0.67%) DECT
6 1 (0.67%) Ethernet
6 1 (0.67%) Firewall
6 1 (0.67%) Internet
6 1 (0.67%) NAS
6 1 (0.67%) SAN
6 1 (0.67%) SMTP
6 1 (0.67%) Unified Communications
6 1 (0.67%) Wireless
Database & Business Intelligence
1 1 (0.67%) GIS
1 1 (0.67%) RDBMS
1 1 (0.67%) Relational Database
1 1 (0.67%) SQL Server
General
1 51 (34.23%) Finance
2 18 (12.08%) Banking
3 10 (6.71%) Telecoms
4 9 (6.04%) Retail
5 8 (5.37%) Financial Institution
6 5 (3.36%) Publishing
7 3 (2.01%) Local Government
7 3 (2.01%) Manufacturing
7 3 (2.01%) Marketing
8 2 (1.34%) Law
8 2 (1.34%) Legal
9 1 (0.67%) Advertising
9 1 (0.67%) Back Office
9 1 (0.67%) Billing
9 1 (0.67%) Games
Libraries, Frameworks & Software Standards
1 8 (5.37%) Flash
2 2 (1.34%) .NET
2 2 (1.34%) CGI
3 1 (0.67%) Middleware
Miscellaneous
1 19 (12.75%) Statistics
2 16 (10.74%) Data Centre
3 13 (8.72%) Analytical Skills
4 3 (2.01%) Driving Licence
4 3 (2.01%) Enterprise Software
4 3 (2.01%) Fintech
4 3 (2.01%) FMCG
4 3 (2.01%) Mainframe
5 2 (1.34%) Blackberry
5 2 (1.34%) Health Informatics
5 2 (1.34%) Informatics
5 2 (1.34%) Life Science
5 2 (1.34%) User Experience
6 1 (0.67%) iPad
6 1 (0.67%) NHS
6 1 (0.67%) Video Conferencing
6 1 (0.67%) Virtual Team
Operating Systems
1 12 (8.05%) Windows
2 6 (4.03%) Windows Server
3 4 (2.68%) Windows Server 2008
4 3 (2.01%) Windows Server 2012
5 2 (1.34%) Linux
6 1 (0.67%) Windows Server 2003
6 1 (0.67%) Windows XP
Processes & Methodologies
1 111 (74.50%) ITIL
2 82 (55.03%) Service Delivery
3 65 (43.62%) Service Management
4 39 (26.17%) ITSM
5 29 (19.46%) ITIL V3
6 23 (15.44%) Service Design
7 19 (12.75%) Stakeholder Management
8 18 (12.08%) Change Management
9 17 (11.41%) Supplier Management
10 16 (10.74%) Continuous Improvement
10 16 (10.74%) Project Management
11 15 (10.07%) Mentoring
11 15 (10.07%) Problem Management
12 12 (8.05%) PRINCE2
13 10 (6.71%) Performance Management
13 10 (6.71%) Performance Monitoring
14 9 (6.04%) Business Development
14 9 (6.04%) Critical Success Factor
14 9 (6.04%) Stakeholder Engagement
15 8 (5.37%) Escalation Management
Programming Languages
1 5 (3.36%) SQL
2 1 (0.67%) C#
2 1 (0.67%) T-SQL
Qualifications
1 17 (11.41%) ITIL Certification
2 9 (6.04%) Degree
3 8 (5.37%) ISEB
4 6 (4.03%) Microsoft Certification
5 5 (3.36%) MCP
5 5 (3.36%) MCSA
6 4 (2.68%) MCSE
7 3 (2.01%) MCITP
8 2 (1.34%) CCNA
8 2 (1.34%) Cisco Certification
9 1 (0.67%) ITIL Foundation Certificate
9 1 (0.67%) PRINCE2 Certification
9 1 (0.67%) PRINCE2 Practitioner
9 1 (0.67%) SC Cleared
9 1 (0.67%) Security Cleared
Quality Assurance & Compliance
1 41 (27.52%) SLA
2 2 (1.34%) QA
3 1 (0.67%) COBIT
3 1 (0.67%) GMP
System Software
1 5 (3.36%) Active Directory
2 1 (0.67%) VMware Infrastructure
Vendors
1 16 (10.74%) Microsoft
2 8 (5.37%) Cadence
3 7 (4.70%) Oracle
4 6 (4.03%) Citrix
5 3 (2.01%) Intel
6 2 (1.34%) Proofpoint
6 2 (1.34%) ServiceNow
6 2 (1.34%) VMware
7 1 (0.67%) Apple
7 1 (0.67%) Avaya
7 1 (0.67%) Computacenter
7 1 (0.67%) Fujitsu
7 1 (0.67%) IBM
7 1 (0.67%) JDA
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