The statistics below represent IT jobs advertised across the North West region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Services Manager
Rank 168 174 192
Rank change year-on-year
+6 +18
Permanent jobs requiring a Service Manager 60 73 61
As % of all permanent IT jobs located in the North West 1.08% 1.20% 0.89%
As % of the Job Titles category 1.11% 1.24% 0.92%
Number of salaries quoted 43 51 51
Median salary £45,000 £55,000 £45,000
Median salary % change year-on-year
-18.18% +22.22%
90% offered a salary of more than £37,750 £37,500 £38,000
10% offered a salary of more than £62,500 £65,000 £62,500
UK excluding London median salary £45,000 £47,500 £50,000
% change year-on-year
-5.26% -5.00%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5399 5884 6645
As % of all permanent IT jobs located in the North West 97.21% 96.49% 97.09%
Number of salaries quoted 4590 4718 5337
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 27 May 2016.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +23 46 £45,775 -16.77% 9
Cheshire +19 7 £50,250 +5.78% 1
Merseyside +11 5 £43,500 -3.33%
Lancashire -2 3 £45,000 -30.76% 1
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 27 May 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Manager in the job title.

1 98 (73.13%) ITIL
2 67 (50.00%) Service Delivery
3 54 (40.30%) Service Management
4 46 (34.33%) Finance
5 39 (29.10%) SLA
6 31 (23.13%) ITSM
7 28 (20.90%) ITIL V3
8 18 (13.43%) Problem Management
8 18 (13.43%) Service Design
8 18 (13.43%) Change Management
9 17 (12.69%) Banking
9 17 (12.69%) Supplier Management
9 17 (12.69%) ITIL Certification
9 17 (12.69%) Statistics
10 16 (11.94%) Analytical Skills
11 14 (10.45%) Continuous Improvement
11 14 (10.45%) Project Management
12 12 (8.96%) Stakeholder Management
12 12 (8.96%) Microsoft
12 12 (8.96%) PRINCE2
12 12 (8.96%) People Management
12 12 (8.96%) Data Centre
13 11 (8.21%) Performance Management
13 11 (8.21%) Telecoms
14 10 (7.46%) Degree
14 10 (7.46%) Performance Monitoring
14 10 (7.46%) Mentoring
15 9 (6.72%) Critical Success Factor
15 9 (6.72%) Escalation Management
15 9 (6.72%) MS PowerPoint

Service Manager Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.73%) Exchange Server 2010
1 5 (3.73%) MS Exchange
2 3 (2.24%) Exchange Server 2007
3 2 (1.49%) Blackberry Enterprise Server
4 1 (0.75%) Apache
4 1 (0.75%) BizTalk Server
4 1 (0.75%) IIS
4 1 (0.75%) SharePoint
4 1 (0.75%) WebSphere
Applications
1 9 (6.72%) MS PowerPoint
2 6 (4.48%) MS Office
3 3 (2.24%) MS Excel
4 1 (0.75%) MS Project
4 1 (0.75%) MS Visio
Business Applications
1 2 (1.49%) Dynamics CRM
2 1 (0.75%) SAP R/3
Cloud Services
1 1 (0.75%) Cloud Computing
1 1 (0.75%) IaaS
1 1 (0.75%) Microsoft Azure
1 1 (0.75%) SaaS
Communications & Networking
1 8 (5.97%) SMS
2 5 (3.73%) DHCP
2 5 (3.73%) DNS
2 5 (3.73%) VoIP
3 4 (2.99%) Internet
4 2 (1.49%) LAN
4 2 (1.49%) TCP/IP
4 2 (1.49%) WAN
5 1 (0.75%) DECT
5 1 (0.75%) NAS
5 1 (0.75%) SAN
5 1 (0.75%) VPN
Database & Business Intelligence
1 1 (0.75%) GIS
1 1 (0.75%) RDBMS
1 1 (0.75%) Relational Database
1 1 (0.75%) SQL Server
General
1 46 (34.33%) Finance
2 17 (12.69%) Banking
3 11 (8.21%) Telecoms
4 9 (6.72%) Retail
5 8 (5.97%) Financial Institution
6 5 (3.73%) Local Government
6 5 (3.73%) Publishing
7 4 (2.99%) Manufacturing
8 3 (2.24%) Law
8 3 (2.24%) Legal
8 3 (2.24%) Marketing
9 2 (1.49%) Back Office
9 2 (1.49%) Billing
10 1 (0.75%) Advertising
10 1 (0.75%) Games
Libraries, Frameworks & Software Standards
1 8 (5.97%) Flash
2 2 (1.49%) .NET
2 2 (1.49%) CGI
3 1 (0.75%) CSS
3 1 (0.75%) Middleware
Miscellaneous
1 17 (12.69%) Statistics
2 16 (11.94%) Analytical Skills
3 12 (8.96%) Data Centre
4 4 (2.99%) Driving Licence
4 4 (2.99%) Enterprise Software
5 3 (2.24%) Fintech
5 3 (2.24%) FMCG
5 3 (2.24%) Mainframe
6 2 (1.49%) Blackberry
6 2 (1.49%) Health Informatics
6 2 (1.49%) Informatics
6 2 (1.49%) Life Science
6 2 (1.49%) Management Information System
7 1 (0.75%) iPad
7 1 (0.75%) NHS
7 1 (0.75%) Video Conferencing
Operating Systems
1 8 (5.97%) Windows
2 4 (2.99%) Windows Server
3 3 (2.24%) Windows Server 2008
3 3 (2.24%) Windows Server 2012
4 2 (1.49%) Linux
Processes & Methodologies
1 98 (73.13%) ITIL
2 67 (50.00%) Service Delivery
3 54 (40.30%) Service Management
4 31 (23.13%) ITSM
5 28 (20.90%) ITIL V3
6 18 (13.43%) Change Management
6 18 (13.43%) Problem Management
6 18 (13.43%) Service Design
7 17 (12.69%) Supplier Management
8 14 (10.45%) Continuous Improvement
8 14 (10.45%) Project Management
9 12 (8.96%) People Management
9 12 (8.96%) PRINCE2
9 12 (8.96%) Stakeholder Management
10 11 (8.21%) Performance Management
11 10 (7.46%) Mentoring
11 10 (7.46%) Performance Monitoring
12 9 (6.72%) Business Development
12 9 (6.72%) Critical Success Factor
12 9 (6.72%) Escalation Management
Programming Languages
1 2 (1.49%) SQL
2 1 (0.75%) C
2 1 (0.75%) C#
2 1 (0.75%) T-SQL
Qualifications
1 17 (12.69%) ITIL Certification
2 10 (7.46%) Degree
3 8 (5.97%) ISEB
4 6 (4.48%) Microsoft Certification
5 5 (3.73%) MCP
5 5 (3.73%) MCSA
6 4 (2.99%) MCSE
7 3 (2.24%) MCITP
8 2 (1.49%) CCNA
8 2 (1.49%) Cisco Certification
9 1 (0.75%) PRINCE2 Certification
9 1 (0.75%) PRINCE2 Practitioner
9 1 (0.75%) SC Cleared
9 1 (0.75%) Security Cleared
Quality Assurance & Compliance
1 39 (29.10%) SLA
2 1 (0.75%) COBIT
2 1 (0.75%) QA
System Software
1 6 (4.48%) Active Directory
2 1 (0.75%) VMware Infrastructure
Vendors
1 12 (8.96%) Microsoft
2 8 (5.97%) Cadence
3 3 (2.24%) Oracle
4 2 (1.49%) Intel
4 2 (1.49%) Proofpoint
4 2 (1.49%) VMware
5 1 (0.75%) Avaya
5 1 (0.75%) Citrix
5 1 (0.75%) Computacenter
5 1 (0.75%) EMC
5 1 (0.75%) Fujitsu
5 1 (0.75%) IBM
5 1 (0.75%) JDA
5 1 (0.75%) SAP
5 1 (0.75%) ServiceNow
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