The first table below looks at the demand for the Service Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Manager
Rank 183 186 187
Rank change year-on-year
+3 +1
Permanent jobs requiring a Service Manager 73 68 49
As % of all permanent IT jobs located in the North West 1.02% 0.93% 0.69%
As % of the Job Titles category 1.07% 0.97% 0.71%
Number of salaries quoted 57 62 46
Average salary £45,000 £50,000 £45,000
Average salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £38,400 £32,000 £31,000
10% offered a salary of more than £67,600 £83,750 £60,000
UK excluding London average salary £49,500 £50,000 £47,500
% change year-on-year
-1.00% +5.26%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6842 6993 6875
As % of all permanent IT jobs located in the North West 95.24% 95.27% 96.40%
Number of salaries quoted 5547 5863 6086
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,500 £24,000 £22,500
10% offered a salary of more than £52,500 £50,000 £51,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Manager
England

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 18 April 2014.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +10 34 £55,000 +29.41% 4
Cheshire -14 19 £45,000 -10.00% 6
Merseyside - 14 £45,000 - 1
Lancashire - 3 £32,500 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 18 April 2014, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 113 (74.83%) ITIL
2 87 (57.62%) Service Delivery
3 55 (36.42%) Finance
4 52 (34.44%) ITIL Certification
5 45 (29.80%) Service Management
6 35 (23.18%) SLA
6 35 (23.18%) Problem Management
7 34 (22.52%) Project Management
8 31 (20.53%) Microsoft
8 31 (20.53%) Incident Management
9 20 (13.25%) Oracle
10 18 (11.92%) Stakeholder Management
11 17 (11.26%) Degree
12 16 (10.60%) Change Management
12 16 (10.60%) MS Excel
12 16 (10.60%) ERP
12 16 (10.60%) Cisco
13 15 (9.93%) Continuous Improvement
14 14 (9.27%) Telecoms
14 14 (9.27%) PRINCE2
15 13 (8.61%) ITSM
16 12 (7.95%) Blackberry
17 11 (7.28%) MS Exchange
17 11 (7.28%) Exchange Server 2007
18 10 (6.62%) Performance Management
18 10 (6.62%) Hitachi
19 9 (5.96%) Banking
19 9 (5.96%) SharePoint
19 9 (5.96%) IBM
19 9 (5.96%) WAN

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 18 April 2014, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (7.28%) MS Exchange
1 11 (7.28%) Exchange Server 2007
2 9 (5.96%) SharePoint
3 8 (5.30%) Blackberry Enterprise Server
4 3 (1.99%) CICS
4 3 (1.99%) Exchange Server 2003
5 2 (1.32%) LiveLink
Applications
1 16 (10.60%) MS Excel
Business Applications
1 5 (3.31%) Dynamics NAV
1 5 (3.31%) Remedy ITSM
1 5 (3.31%) SAP Business One
2 4 (2.65%) Sage 200
3 1 (0.66%) Dynamics CRM
3 1 (0.66%) Dynamics AX
3 1 (0.66%) Dynamics GP
3 1 (0.66%) Oracle ERP
3 1 (0.66%) Oracle Applications
Cloud Services
1 1 (0.66%) SaaS
1 1 (0.66%) IaaS
Communications & Networking
1 9 (5.96%) WAN
2 7 (4.64%) VoIP
3 6 (3.97%) SAN
4 5 (3.31%) Internet
4 5 (3.31%) MPLS
4 5 (3.31%) DNS
4 5 (3.31%) Ethernet
4 5 (3.31%) LAN
4 5 (3.31%) ADSL
5 4 (2.65%) VLAN
5 4 (2.65%) Structured Cabling
5 4 (2.65%) SDH
5 4 (2.65%) TCP/IP
5 4 (2.65%) VPN
6 3 (1.99%) Firewall
6 3 (1.99%) NAS
7 2 (1.32%) Broadband
8 1 (0.66%) Unified Communications
Database & Business Intelligence
1 1 (0.66%) Data Warehouse
General
1 55 (36.42%) Finance
2 14 (9.27%) Telecoms
3 9 (5.96%) Banking
4 7 (4.64%) Retail
5 5 (3.31%) Advertising
6 4 (2.65%) Manufacturing
6 4 (2.65%) Local Government
7 3 (1.99%) Automotive
7 3 (1.99%) Corporate Banking
8 2 (1.32%) Back Office
8 2 (1.32%) Financial Institution
9 1 (0.66%) International Banking
Libraries, Frameworks & Software Standards
1 2 (1.32%) Web Services
Miscellaneous
1 12 (7.95%) Blackberry
2 5 (3.31%) CMDB
2 5 (3.31%) Smartphone
3 4 (2.65%) Fat Client
3 4 (2.65%) IBM Mainframe
3 4 (2.65%) iPhone
3 4 (2.65%) Mainframe
3 4 (2.65%) Thin Client
4 3 (1.99%) CLARiiON
5 1 (0.66%) BBC
5 1 (0.66%) Enterprise Software
5 1 (0.66%) Statistics
Operating Systems
1 3 (1.99%) Windows Server 2003
1 3 (1.99%) zOS
1 3 (1.99%) Windows
1 3 (1.99%) Windows Server 2008
1 3 (1.99%) Windows 2000 Server
Processes & Methodologies
1 113 (74.83%) ITIL
2 87 (57.62%) Service Delivery
3 45 (29.80%) Service Management
4 35 (23.18%) Problem Management
5 34 (22.52%) Project Management
6 31 (20.53%) Incident Management
7 18 (11.92%) Stakeholder Management
8 16 (10.60%) Change Management
8 16 (10.60%) ERP
9 15 (9.93%) Continuous Improvement
10 14 (9.27%) PRINCE2
11 13 (8.61%) ITSM
12 10 (6.62%) Performance Management
13 9 (5.96%) Release Management
14 8 (5.30%) Infrastructure Management
14 8 (5.30%) Root Cause Analysis
14 8 (5.30%) Strategic Planning
15 7 (4.64%) Data Analysis
15 7 (4.64%) Asset Management
15 7 (4.64%) Risk Management
Programming Languages
1 7 (4.64%) SQL
2 3 (1.99%) C
Qualifications
1 52 (34.44%) ITIL Certification
2 17 (11.26%) Degree
3 5 (3.31%) SC Cleared
3 5 (3.31%) Security Cleared
4 4 (2.65%) PMP
4 4 (2.65%) PMI Certification
5 2 (1.32%) PRINCE2 Certification
6 1 (0.66%) CISSP
Quality Assurance & Compliance
1 35 (23.18%) SLA
2 1 (0.66%) QA
System Software
1 3 (1.99%) MetaFrame
1 3 (1.99%) Active Directory
1 3 (1.99%) VMware Infrastructure
1 3 (1.99%) vSphere
1 3 (1.99%) Hyper-V
Systems Management
1 3 (1.99%) Symantec Endpoint Protection
Vendors
1 31 (20.53%) Microsoft
2 20 (13.25%) Oracle
3 16 (10.60%) Cisco
4 10 (6.62%) Hitachi
5 9 (5.96%) IBM
6 7 (4.64%) VMware
6 7 (4.64%) HP
7 6 (3.97%) Sage
8 5 (3.31%) Pegasus
8 5 (3.31%) Remedy
8 5 (3.31%) SAP
9 4 (2.65%) Citrix
9 4 (2.65%) Nokia
9 4 (2.65%) Epicor
9 4 (2.65%) BMC
9 4 (2.65%) Symantec
10 3 (1.99%) Brocade
10 3 (1.99%) NetApp
10 3 (1.99%) McAfee
10 3 (1.99%) EMC
Cheshire, Knutsford
Barclays Corporate
Salary: Competitive
Posted: Yesterday
North West
Redrock Consulting Ltd
Salary: £40000 - £45000 per annum + NEGOTIABLE
Posted: 3 days ago
Manchester, Lancashire
TEKsystems
Salary: £35000 - £45000 per annum + Bonus, pension, incentives
Posted: 5 days ago
Wirral
Hays IT - Uk Posting account
Salary: £40000.00 - £50000.00 per annum
Posted: 8 days ago
Altrincham
360 Resourcing
Salary: £30k - 35k per year
Posted: 12 days ago
Cheshire
Nicoll Curtin
Salary: £35000 - £48000 per annum + Significant bonus + benefits
Posted: 15 days ago
Cheshire, Knutsford
Barclays Corporate
Salary: Competitive
Posted: 15 days ago
Manchester
Nigel Frank International Limited - Newcastle
Posted: 16 days ago
Cheshire
Applitracker
Salary: £45000 per annum
Posted: 24 days ago
Cheshire
Cathcart Associates
Salary: £35000 - £50000 per annum + Benefits
Posted: 24 days ago
Cheshire, Knutsford
Barclays Corporate
Salary: Competitive
Posted: 24 days ago