The table below looks at the statistics for the Service Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Services Manager
Rank 144 174 206
Rank change year-on-year
+30 +32
Permanent jobs requiring a Service Manager 104 80 55
As % of all permanent IT jobs located in the North West 1.57% 1.16% 0.75%
As % of the Job Titles category 1.65% 1.22% 0.78%
Number of salaries quoted 82 63 51
Average salary £45,000 £51,500 £50,000
Average salary % change year-on-year
-12.62% +3.00%
90% offered a salary of more than £36,600 £36,300 £32,500
10% offered a salary of more than £65,000 £62,500 £82,500
UK excluding London average salary £46,000 £48,500 £49,750
% change year-on-year
-5.15% -2.51%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6293 6581 7036
As % of all permanent IT jobs located in the North West 95.25% 95.10% 95.60%
Number of salaries quoted 5070 5356 5916
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North West region.

Service Manager Salary Trend in the North West

Service Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Manager across the North West region over the 3 months to 27 March 2015.

Service Manager Salary Histogram in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North West region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +25 60 £44,000 -20.00% 5
Cheshire +18 30 £47,500 +11.76% 2
Lancashire +10 7 £65,000 +100.00%
Merseyside +5 7 £40,000 -39.16% 2
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 27 March 2015, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 144 (74.61%) ITIL
2 127 (65.80%) Service Delivery
3 80 (41.45%) SLA
4 79 (40.93%) Finance
5 78 (40.41%) Service Management
6 52 (26.94%) Change Management
7 36 (18.65%) Problem Management
8 35 (18.13%) Telecoms
9 30 (15.54%) ITIL Certification
10 29 (15.03%) Degree
11 24 (12.44%) Project Management
12 23 (11.92%) Stakeholder Management
13 22 (11.40%) Incident Management
14 17 (8.81%) Supplier Management
15 16 (8.29%) Microsoft
16 15 (7.77%) ITSM
17 13 (6.74%) Statistics
17 13 (6.74%) Continuous Improvement
17 13 (6.74%) Coaching
17 13 (6.74%) Release Management
17 13 (6.74%) Wealth Management
18 12 (6.22%) Publishing
18 12 (6.22%) Risk Management
18 12 (6.22%) Windows
19 11 (5.70%) PRINCE2
19 11 (5.70%) Oracle
20 10 (5.18%) Teradata
20 10 (5.18%) VoIP
20 10 (5.18%) Financial Institution
20 10 (5.18%) Change Control

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 27 March 2015, IT jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.04%) SharePoint
2 1 (0.52%) MS Exchange
2 1 (0.52%) Exchange Server 2013
Applications
1 8 (4.15%) MS Office
2 4 (2.07%) MS Excel
3 2 (1.04%) MS PowerPoint
Business Applications
1 4 (2.07%) Remedy ITSM
2 2 (1.04%) Dynamics CRM
Cloud Services
1 1 (0.52%) Amazon AWS
1 1 (0.52%) SaaS
1 1 (0.52%) PaaS
1 1 (0.52%) Office 365
1 1 (0.52%) IaaS
Communications & Networking
1 10 (5.18%) VoIP
2 6 (3.11%) Internet
3 4 (2.07%) DECT
3 4 (2.07%) DHCP
3 4 (2.07%) DNS
4 1 (0.52%) Ethernet
4 1 (0.52%) TCP/IP
4 1 (0.52%) LAN
4 1 (0.52%) WAN
4 1 (0.52%) Firewall
4 1 (0.52%) iSCSI
4 1 (0.52%) NAS
Database & Business Intelligence
1 6 (3.11%) Data Warehouse
2 4 (2.07%) SQL Server
2 4 (2.07%) DB2
3 2 (1.04%) Crystal Reports
4 1 (0.52%) Oracle Reports
4 1 (0.52%) RDBMS
4 1 (0.52%) BusinessObjects
4 1 (0.52%) Hadoop
4 1 (0.52%) Big Data
4 1 (0.52%) Oracle Database
4 1 (0.52%) Relational Database
4 1 (0.52%) MySQL
General
1 79 (40.93%) Finance
2 35 (18.13%) Telecoms
3 12 (6.22%) Publishing
4 10 (5.18%) Financial Institution
5 8 (4.15%) Retail
6 7 (3.63%) Banking
7 5 (2.59%) Manufacturing
8 4 (2.07%) Advertising
9 1 (0.52%) Back Office
Libraries, Frameworks & Software Standards
1 2 (1.04%) .NET
1 2 (1.04%) Ruby on Rails
1 2 (1.04%) Grails
2 1 (0.52%) Web Services
Miscellaneous
1 13 (6.74%) Statistics
2 9 (4.66%) Life Science
3 8 (4.15%) Analytical Skills
4 4 (2.07%) Management Information System
5 1 (0.52%) Mobile App
Operating Systems
1 12 (6.22%) Windows
2 4 (2.07%) Linux
3 1 (0.52%) Windows XP
3 1 (0.52%) Windows Vista
3 1 (0.52%) Windows Server 2008
3 1 (0.52%) Windows 7
3 1 (0.52%) Windows Server 2012
3 1 (0.52%) UNIX
Processes & Methodologies
1 144 (74.61%) ITIL
2 127 (65.80%) Service Delivery
3 78 (40.41%) Service Management
4 52 (26.94%) Change Management
5 36 (18.65%) Problem Management
6 24 (12.44%) Project Management
7 23 (11.92%) Stakeholder Management
8 22 (11.40%) Incident Management
9 17 (8.81%) Supplier Management
10 15 (7.77%) ITSM
11 13 (6.74%) Wealth Management
11 13 (6.74%) Release Management
11 13 (6.74%) Continuous Improvement
11 13 (6.74%) Coaching
12 12 (6.22%) Risk Management
13 11 (5.70%) PRINCE2
14 10 (5.18%) Change Control
15 9 (4.66%) Content Management
16 8 (4.15%) ITIL V3
16 8 (4.15%) People Management
Programming Languages
1 7 (3.63%) SQL
2 2 (1.04%) Ruby
2 2 (1.04%) C#
2 2 (1.04%) Java
Qualifications
1 30 (15.54%) ITIL Certification
2 29 (15.03%) Degree
3 5 (2.59%) ITIL Foundation Certificate
4 4 (2.07%) SC Cleared
4 4 (2.07%) Security Cleared
4 4 (2.07%) PRINCE2 Certification
5 3 (1.55%) PMP
5 3 (1.55%) PMI Certification
5 3 (1.55%) CCNA
5 3 (1.55%) CCA
5 3 (1.55%) Cisco Certification
6 1 (0.52%) Microsoft Certification
6 1 (0.52%) CISSP
6 1 (0.52%) CISM
6 1 (0.52%) MCSE
6 1 (0.52%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 80 (41.45%) SLA
2 5 (2.59%) QA
3 3 (1.55%) ISO 9001
4 2 (1.04%) ISO 9000
5 1 (0.52%) Sarbanes-Oxley
System Software
1 4 (2.07%) Active Directory
1 4 (2.07%) VMware Infrastructure
Vendors
1 16 (8.29%) Microsoft
2 11 (5.70%) Oracle
3 10 (5.18%) Teradata
4 9 (4.66%) Citrix
5 6 (3.11%) VMware
6 5 (2.59%) Avaya
6 5 (2.59%) Mitel
6 5 (2.59%) Sun
7 4 (2.07%) Cisco
7 4 (2.07%) Sybase
7 4 (2.07%) Remedy
8 3 (1.55%) Juniper
8 3 (1.55%) Business Objects
8 3 (1.55%) IBM
9 2 (1.04%) Salesforce.com
9 2 (1.04%) TOWER Software
10 1 (0.52%) RainStor
10 1 (0.52%) SAP
Cumbria
Capita - ITMS
Salary: £50000 - £60000 per annum + benefits
Posted: 3 days ago
Greater Manchester
The MRJ Group
Salary: £40000 - £48000 per annum
Posted: 4 days ago
Manchester
Bluefire Consulting
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 13 days ago
Stockport
Applause IT Innovation
Salary: £38000 - £42000 per annum
Posted: 16 days ago
Manchester
Bluefire Consulting
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 20 days ago
Warrington
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Salary: £40000 - £45000 per annum + OTE 70-80k + Car + Pension
Posted: 26 days ago