Permanent IT Jobs Contract IT Jobs

The table looks at the demand for the Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 3 July 2009 with a comparison to the same period last year. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Support Analyst
Location
3 months to
3 Jul 2009
Same period last year
Rank4840
Rank change on the same period last yearDown-8
Matching contract IT job ads9322512
As % of all contract IT jobs located in the UK2.713 %3.263 %
As % of the Job Titles category3.055 %3.602 %
Daily rates quoted297673
Average daily rate£325£350
Average daily rate % change on the same period last year-7.140 %
90% of contracts offered a daily rate of more than£159£170
10% of contracts offered a daily rate of more than£475£500
UK excluding London average daily rate£225£238
% change on same period last year-5.260 %
Hourly rates quoted208529
Average hourly rate£13.50£17.50
Average hourly rate % change on the same period last year-22.85 %
90% of contracts offered a hourly rate of more than£8.00£11.00
10% of contracts offered a hourly rate of more than£25.00£27.50
UK excluding London average hourly rate£12.00£15.00
% change on same period last year-20.00 %
IT Contractor Job Market, Job TitlesAll Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
3051169739
As % of all contract IT jobs located in the UK88.82 %90.58 %
Daily rates quoted1179222223
Average daily rate£375£400
Average daily rate % change on the same period last year-6.250 %
90% of contracts offered a daily rate of more than£205£230
10% of contracts offered a daily rate of more than£550£600
UK excluding London average daily rate£325£350
% change on same period last year-7.140 %
Hourly rates quoted23755970
Average hourly rate£19.50£20.00
Average hourly rate % change on the same period last year-2.500 %
90% of contracts offered a hourly rate of more than£10.25£11.25
10% of contracts offered a hourly rate of more than£35.00£40.00
UK excluding London average hourly rate£19.50£20.00
% change on same period last year-2.500 %

Daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Support Analyst
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of IT contractor jobs citing Support Analyst within the UK as a proportion of the total demand within the Job Titles category.

Support Analyst Demand Trend

Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst within the UK.

Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 3 July 2009.

Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst within the UK.

Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 3 July 2009.

Support Analyst Hourly Rate Histogram

Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the UK over the 3 months to 3 July 2009. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
EnglandDown-6877£325-7.14 %
LondonDown-5534£350-12.50 %
City of LondonDown-5244£400-5.88 %
South EastDown-6159£269+16.84 %
BuckinghamshireUp+2350£250+100.00 %
North WestUp+1744£170-22.72 %
BerkshireDown-1740£318+27.00 %
Milton KeynesUp+2237£263+118.75 %
ScotlandUp+1237£248-13.91 %
East of EnglandDown-1932£110-51.11 %
South WestUp+1229£220-12.00 %
East MidlandsUp+1426£120-17.24 %
ManchesterUp+2423£269-32.81 %
SurreyNo change021£275+22.22 %
Docklands, LondonUp+1620£363-3.33 %
YorkshireDown-2020£318+54.87 %
West MidlandsDown-519£195-15.21 %
West YorkshireDown-816£265-14.51 %
LeicestershireUp+1715--
MiddlesexUp+1215--
HampshireDown-515£295+28.26 %
EdinburghUp+1312£248-34.00 %
HertfordshireUp+712£100-66.66 %
OxfordshireUp+311£103-59.00 %
WalesUp+2710£200-
LeedsNo change010£425+37.09 %
North EastUp+149£200-60.00 %
DerbyUp+89--
DerbyshireUp+29--
KegworthUp+19--

Support Analyst
Top 30 Related IT Skills

For the 6 months to 3 July 2009, IT contractor jobs within the UK that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1762 (39.92 %)Windows
2390 (20.43 %)Finance
3373 (19.54 %)SQL
4360 (18.86 %)Microsoft
5333 (17.44 %)Banking
6314 (16.45 %)Active Directory
7301 (15.77 %)UNIX
8299 (15.66 %)Windows XP
9283 (14.82 %)MS Office
10245 (12.83 %)Oracle
10245 (12.83 %)Windows Server 2003
11243 (12.73 %)Investment Banking
12196 (10.27 %)MS Excel
13178 (9.324 %)SQL Server
14168 (8.800 %)MS Exchange
15165 (8.643 %)ITIL
16163 (8.539 %)Windows 2000
17140 (7.334 %)Front Office
18122 (6.391 %)Linux
19117 (6.129 %)Citrix
20115 (6.024 %)Microsoft Certification
21114 (5.972 %)TCP/IP
22113 (5.919 %)Derivative
23110 (5.762 %)Sybase
24109 (5.710 %)Perl
25102 (5.343 %).NET
2699 (5.186 %)Exchange Server 2003
2788 (4.610 %)Foreign Exchange (FX)
2788 (4.610 %)Back Office
2887 (4.557 %)LAN

Support Analyst
Top Related IT Skills by Category

For the 6 months to 3 July 2009, IT contractor jobs within the UK that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

IT Contractor Job Market, Application DevelopmentApplication Development
1102 (5.343 %).NET
263 (3.300 %)XML
346 (2.410 %)HTML
430 (1.572 %)ASP.NET
523 (1.205 %)ASP
619 (0.995 %)J2EE
715 (0.786 %)WebSphere
813 (0.681 %)WebServices
813 (0.681 %)CSS
910 (0.524 %)CGI
107 (0.367 %)Middleware
107 (0.367 %).NET Framework
116 (0.314 %)XSLT
116 (0.314 %)EDI
116 (0.314 %)JSP
125 (0.262 %)SAP ALE
125 (0.262 %)WCF
125 (0.262 %)Oracle Fusion
134 (0.210 %)SAP BSP
134 (0.210 %)Application Packaging
IT Contractor Job Market, Application PlatformsApplication Platforms
1168 (8.800 %)MS Exchange
299 (5.186 %)Exchange Server 2003
367 (3.510 %)Lotus Notes
450 (2.619 %)IIS
536 (1.886 %)SharePoint
633 (1.729 %)Exchange Server 2007
720 (1.048 %)Blackberry Enterprise Server
818 (0.943 %)WebLogic
914 (0.733 %)Exchange Server 2000
1013 (0.681 %)Lotus Domino
1112 (0.629 %)Apache
1112 (0.629 %)SharePoint Server 2007
129 (0.471 %)Exchange Server 5.5
138 (0.419 %)GroupWise
138 (0.419 %)WorkSite
138 (0.419 %)Office Project Server
138 (0.419 %)TIBCO EMS
147 (0.367 %)CMS
156 (0.314 %)Tomcat
165 (0.262 %)MTS
IT Contractor Job Market, ApplicationsApplications
1283 (14.82 %)MS Office
2196 (10.27 %)MS Excel
328 (1.467 %)MS PowerPoint
426 (1.362 %)MS Visio
520 (1.048 %)MS Project
613 (0.681 %)Spreadsheet
78 (0.419 %)Photoshop
84 (0.210 %)Acrobat
92 (0.105 %)DeltaView
101 (0.052 %)CATIA
101 (0.052 %)Pro/ENGINEER
101 (0.052 %)ImageReady
101 (0.052 %)SPSS
101 (0.052 %)CA Clarity
IT Contractor Job Market, Business ApplicationsBusiness Applications
139 (2.043 %)Endur
217 (0.891 %)Loan IQ
316 (0.838 %)Oracle EBS
415 (0.786 %)ION MarketView
510 (0.524 %)Oracle Applications
510 (0.524 %)Oracle Financials
510 (0.524 %)SAP FI
69 (0.471 %)Murex MxG2000
69 (0.471 %)SAP FI/CO
69 (0.471 %)SAP CO
78 (0.419 %)ADP Wilco Gloss
86 (0.314 %)RMDS
95 (0.262 %)Capstone
95 (0.262 %)Tesseract
95 (0.262 %)Minerva
95 (0.262 %)SAP MM
95 (0.262 %)SAP R/3
104 (0.210 %)Sophis RISQUE
113 (0.157 %)SAP PM
113 (0.157 %)SAP QM
IT Contractor Job Market, Communications & NetworkingCommunications & Networking
1114 (5.972 %)TCP/IP
287 (4.557 %)LAN
373 (3.824 %)WAN
461 (3.195 %)Internet
552 (2.724 %)Firewall
649 (2.567 %)DNS
746 (2.410 %)SAN
842 (2.200 %)VPN
934 (1.781 %)DHCP
1021 (1.100 %)VoIP
1116 (0.838 %)SMTP
1116 (0.838 %)FTP
1214 (0.733 %)Intranet
1214 (0.733 %)Wireless
1312 (0.629 %)SMS
1410 (0.524 %)OSPF
159 (0.471 %)BGP
159 (0.471 %)Network Security
168 (0.419 %)Ethernet
168 (0.419 %)ATM
IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
1178 (9.324 %)SQL Server
246 (2.410 %)BusinessObjects
339 (2.043 %)SQL Server 2005
435 (1.833 %)SQL Server 2000
534 (1.781 %)MS Access
631 (1.624 %)DB2
723 (1.205 %)Crystal Reports
818 (0.943 %)Datawarehouse
818 (0.943 %)SQL Server Reporting Services
917 (0.891 %)RDBMS
1013 (0.681 %)Oracle Reports
1013 (0.681 %)SAP BW
1112 (0.629 %)Oracle 8/8i
129 (0.471 %)MySQL
129 (0.471 %)Reference Data
138 (0.419 %)BusinessObjects XI
138 (0.419 %)Oracle 10g
138 (0.419 %)EDRMS
146 (0.314 %)ETL
146 (0.314 %)SQL Server Analysis Services
IT Contractor Job Market, Development ApplicationsDevelopment Applications
112 (0.629 %)Eclipse
29 (0.471 %)ClearCase
37 (0.367 %)ClearQuest
45 (0.262 %)Visual Studio
54 (0.210 %)LSMW
54 (0.210 %)JIRA
63 (0.157 %)FrontPage
63 (0.157 %)StarTeam
63 (0.157 %)VSS/SourceSafe
63 (0.157 %)Oracle Forms
72 (0.105 %)TestDirector
72 (0.105 %)Subversion
81 (0.052 %)SilkTest
81 (0.052 %)PowerBuilder
81 (0.052 %)WebLOAD
IT Contractor Job Market, GeneralGeneral
1390 (20.43 %)Finance
2333 (17.44 %)Banking
3243 (12.73 %)Investment Banking
4140 (7.334 %)Front Office
588 (4.610 %)Back Office
672 (3.772 %)Government
763 (3.300 %)Legal
850 (2.619 %)Insurance
937 (1.938 %)Health
1031 (1.624 %)Retail
1130 (1.572 %)Financial Institution
1229 (1.519 %)Law
1327 (1.414 %)Education
1426 (1.362 %)Telecoms
1517 (0.891 %)Pharmaceutical
1616 (0.838 %)Publishing
1714 (0.733 %)Local Government
187 (0.367 %)Marketing
196 (0.314 %)Auditing
196 (0.314 %)Retail Banking
IT Contractor Job Market, MiscellaneousMiscellaneous
1113 (5.919 %)Derivative
288 (4.610 %)Foreign Exchange (FX)
379 (4.138 %)Equities
472 (3.772 %)Blackberry
563 (3.300 %)NHS
656 (2.933 %)Fixed Income
738 (1.991 %)Equity Derivative
821 (1.100 %)French Language
920 (1.048 %)PDA
1018 (0.943 %)Management Information System
1018 (0.943 %)AS400
1018 (0.943 %)Client/Server
1113 (0.681 %)Freedom of Information
1113 (0.681 %)Credit Risk
1212 (0.629 %)Market Risk
1311 (0.576 %)Clustering
1410 (0.524 %)Interest Rate Derivative
1410 (0.524 %)Credit Derivative
1410 (0.524 %)iSeries
158 (0.419 %)German Language
IT Contractor Job Market, Operating SystemsOperating Systems
1762 (39.92 %)Windows
2301 (15.77 %)UNIX
3299 (15.66 %)Windows XP
4245 (12.83 %)Windows Server 2003
5163 (8.539 %)Windows 2000
6122 (6.391 %)Linux
778 (4.086 %)Solaris
859 (3.091 %)Windows Vista
953 (2.776 %)Windows 2000 Server
1040 (2.095 %)Windows NT
1131 (1.624 %)Windows Server 2008
1219 (0.995 %)NetWare
1318 (0.943 %)VMS
1417 (0.891 %)AIX
1510 (0.524 %)Mac OS X
1510 (0.524 %)Mac OS
168 (0.419 %)Red Hat Linux
175 (0.262 %)OS/400
184 (0.210 %)Windows Mobile
193 (0.157 %)MVS
IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
1165 (8.643 %)ITIL
254 (2.829 %)Project Management
350 (2.619 %)Migration
446 (2.410 %)PRINCE2
540 (2.095 %)Incident Management
636 (1.886 %)CRM
636 (1.886 %)Disaster Recovery
636 (1.886 %)Release Management
735 (1.833 %)Configuration Management
826 (1.362 %)Service Delivery
826 (1.362 %)Problem Management
925 (1.310 %)Business Analysis
1024 (1.257 %)Workflow
1024 (1.257 %)Asset Management
1123 (1.205 %)Change Management
1123 (1.205 %)Business Intelligence
1217 (0.891 %)Service Management
1217 (0.891 %)Document Management
1217 (0.891 %)Investment Management
1316 (0.838 %)Performance Management
IT Contractor Job Market, Programming LanguagesProgramming Languages
1373 (19.54 %)SQL
2109 (5.710 %)Perl
385 (4.453 %)Java
460 (3.143 %)VB
557 (2.986 %)C#
655 (2.881 %)PL/SQL
754 (2.829 %)VBA
848 (2.514 %)Shell Script
939 (2.043 %)VBScript
1037 (1.938 %)JavaScript
1134 (1.781 %)C++
1232 (1.676 %)Korn
1328 (1.467 %)T-SQL
1425 (1.310 %)C
1523 (1.205 %)COBOL
1617 (0.891 %)VB.NET
1710 (0.524 %)ABAP
189 (0.471 %)Euclid
189 (0.471 %)VB6
197 (0.367 %)Ruby
IT Contractor Job Market, QualificationsQualifications
1115 (6.024 %)Microsoft Certification
278 (4.086 %)Security Cleared
359 (3.091 %)MCSE
451 (2.672 %)MCP
548 (2.514 %)Degree
645 (2.357 %)SC Cleared
734 (1.781 %)Cisco Certification
828 (1.467 %)CCNA
924 (1.257 %)MCSA
1013 (0.681 %)ITIL Certification
1110 (0.524 %)CCNP
129 (0.471 %)MCDST
137 (0.367 %)Citrix Certification
137 (0.367 %)DV Cleared
146 (0.314 %)BC Cleared
155 (0.262 %)CCA
155 (0.262 %)A+ Certification
164 (0.210 %)Novell Certification
173 (0.157 %)PRINCE2 Certification
173 (0.157 %)MOS
IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
163 (3.300 %)SLA
215 (0.786 %)QA
32 (0.105 %)DICOM
32 (0.105 %)Sarbanes-Oxley
41 (0.052 %)ISO8583
IT Contractor Job Market, System SoftwareSystem Software
1314 (16.45 %)Active Directory
227 (1.414 %)VMware ESX
319 (0.995 %)Citrix Presentation Server
418 (0.943 %)VMware Infrastructure
515 (0.786 %)XenApp
611 (0.576 %)Backup Exec
78 (0.419 %)NetBackup
78 (0.419 %)Terminal Services
87 (0.367 %)Sendmail
96 (0.314 %)MetaFrame
104 (0.210 %)Terminal Server
104 (0.210 %)VMware Workstation
112 (0.105 %)Oracle RAC
112 (0.105 %)Hyper-V
112 (0.105 %)VMware Server
121 (0.052 %)MailMarshal
121 (0.052 %)Microsoft Virtual Server
121 (0.052 %)NFS
121 (0.052 %)ISA Server
121 (0.052 %)Veritas Volume Manager
IT Contractor Job Market, Systems ManagementSystems Management
124 (1.257 %)Systems Management Server (SMS)
217 (0.891 %)AutoSys
313 (0.681 %)MOM
313 (0.681 %)SCCM
410 (0.524 %)OpenView
59 (0.471 %)ARCserve
67 (0.367 %)Norton AntiVirus
76 (0.314 %)CONTROL-M
76 (0.314 %)OpenView Configuration Management
76 (0.314 %)DameWare
76 (0.314 %)ZENworks
85 (0.262 %)SCOM
93 (0.157 %)ServiceCenter
93 (0.157 %)Tivoli
93 (0.157 %)TIBCO Hawk
102 (0.105 %)MIMEsweeper
102 (0.105 %)MAILsweeper
102 (0.105 %)CiscoWorks
102 (0.105 %)Unicenter
102 (0.105 %)BMC PATROL
IT Contractor Job Market, VendorsVendors
1360 (18.86 %)Microsoft
2245 (12.83 %)Oracle
3117 (6.129 %)Citrix
4110 (5.762 %)Sybase
577 (4.034 %)VMware
671 (3.719 %)Lotus
768 (3.562 %)SAP
768 (3.562 %)Cisco
861 (3.195 %)HP
948 (2.514 %)Remedy
1047 (2.462 %)IBM
1146 (2.410 %)Business Objects
1242 (2.200 %)Bloomberg
1341 (2.148 %)OpenLink
1439 (2.043 %)Novell
1534 (1.781 %)Dell
1629 (1.519 %)Murex
1629 (1.519 %)Sophis
1728 (1.467 %)Reuters
1825 (1.310 %)Siebel