Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 9 February 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Support Analyst
Location
3 months to
9 Feb 2010
Same period 2009Same period 2008
Rank785043
Rank change year-on-year
Down-28Down-7
Matching contract IT job ads90212102739
As % of all contract IT jobs located in the UK2.060 %2.631 %3.346 %
As % of the Job Titles category2.257 %2.899 %3.601 %
Daily rates quoted323309648
Average daily rate£325£311£325
Average daily rate % change year-on-year
+4.410 %-4.230 %
90% of contracts offered a daily rate of more than£120£165£160
10% of contracts offered a daily rate of more than£525£475£550
UK excluding London average daily rate£190£275£258
% change year-on-year
-30.90 %+6.790 %
Hourly rates quoted206293585
Average hourly rate£14.00£17.00£17.00
Average hourly rate % change year-on-year
-17.64 %-
90% of contracts offered a hourly rate of more than£7.50£10.00£10.50
10% of contracts offered a hourly rate of more than£22.20£27.50£30.00
UK excluding London average hourly rate£12.00£13.33£15.00
% change year-on-year
-9.990 %-11.11 %
IT Contractor Job Market, Job Titles CategoryAll Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
399614174576056
As % of all contract IT jobs located in the UK91.29 %90.76 %92.92 %
Daily rates quoted178101304622755
Average daily rate£400£375£400
Average daily rate % change year-on-year
+6.660 %-6.250 %
90% of contracts offered a daily rate of more than£225£220£230
10% of contracts offered a daily rate of more than£600£550£600
UK excluding London average daily rate£325£350£350
% change year-on-year
-7.140 %-
Hourly rates quoted245839516731
Average hourly rate£18.00£20.84£22.00
Average hourly rate % change year-on-year
-13.62 %-5.270 %
90% of contracts offered a hourly rate of more than£10.00£11.00£11.00
10% of contracts offered a hourly rate of more than£38.50£37.50£40.00
UK excluding London average hourly rate£17.50£20.00£21.00
% change year-on-year
-12.50 %-4.760 %

Daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Support Analyst
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of IT contractor jobs citing Support Analyst within the UK as a proportion of the total demand within the Job Titles category.

Support Analyst Demand Trend

Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst within the UK.

Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 9 February 2010.

Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst within the UK.

Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 9 February 2010.

Support Analyst Hourly Rate Histogram

Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the UK over the 3 months to 9 February 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
EnglandDown-27870£350+12.90 %
LondonDown-31547£400+17.64 %
City of LondonDown-27227£425+13.33 %
South EastDown-3699£215-10.88 %
East of EnglandUp+551£80-73.33 %
North WestUp+543£67-61.71 %
BerkshireUp+242£190-25.12 %
East MidlandsUp+1938£325+54.76 %
YorkshireDown-131£225-33.33 %
West MidlandsDown-828£250-16.66 %
South WestUp+425£313+25.00 %
EssexUp+1624£78-35.41 %
HertfordshireUp+1322£213-29.16 %
ScotlandDown-2322£150-53.12 %
DerbyshireUp+921--
West YorkshireDown-617£210-37.77 %
DerbyUp+716--
SurreyDown-1616£275+10.00 %
CheshireUp+814£66-72.21 %
BuckinghamshireDown-1114--
ManchesterDown-1814£350-
WithamNew entry-14£78-
LeedsUp+1013£135-60.00 %
LeicestershireUp+1013--
Docklands, LondonDown-2013£338+8.00 %
Canary WharfDown-2413£500+100.00 %
KegworthUp+111--
South YorkshireUp+1010£233-
DorsetUp+139--
Milton KeynesDown-119--

Support Analyst
Top 30 Related IT Skills

For the 6 months to 9 February 2010, IT contractor jobs within the UK that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1751 (39.24 %)Windows
2435 (22.73 %)SQL
3420 (21.94 %)Finance
4407 (21.26 %)Microsoft
5373 (19.49 %)Banking
6353 (18.44 %)UNIX
7348 (18.18 %)MS Office
8317 (16.56 %)Active Directory
9288 (15.05 %)Windows XP
10246 (12.85 %)SQL Server
11235 (12.28 %)Investment Banking
12212 (11.08 %)Front Office
12212 (11.08 %)Windows Server 2003
13209 (10.92 %)Oracle
14181 (9.457 %)MS Excel
15177 (9.248 %)ITIL
16154 (8.046 %)Citrix
17135 (7.053 %)Linux
18131 (6.844 %)Windows 2000
19126 (6.583 %)Fixed Income
20125 (6.531 %)Derivative
21124 (6.479 %).NET
22119 (6.217 %)MS Exchange
2397 (5.068 %)Sybase
2397 (5.068 %)Perl
2494 (4.911 %)Java
2587 (4.545 %)Microsoft Certification
2683 (4.336 %)Blackberry
2782 (4.284 %)SLA
2782 (4.284 %)C

Support Analyst
Top Related IT Skills by Category

For the 6 months to 9 February 2010, IT contractor jobs within the UK that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

IT Contractor Job Market, Application Development CategoryApplication Development
1124 (6.479 %).NET
240 (2.090 %)XML
337 (1.933 %)WebSphere
430 (1.567 %)ASP.NET
526 (1.358 %)HTML
622 (1.149 %)J2EE
718 (0.940 %)Middleware
817 (0.888 %)FIX Protocol
916 (0.836 %)CSS
1014 (0.731 %)Web Services
118 (0.418 %)XHTML
118 (0.418 %)Murex MxML
127 (0.366 %)JDBC
127 (0.366 %)JMS
136 (0.313 %)ASP.NET 2.0
136 (0.313 %)Application Packaging
145 (0.261 %)ASP
145 (0.261 %)XSLT
154 (0.209 %)WML
154 (0.209 %)WF
IT Contractor Job Market, Application Platforms CategoryApplication Platforms
1119 (6.217 %)MS Exchange
276 (3.971 %)SharePoint
366 (3.448 %)Exchange Server 2003
464 (3.344 %)Lotus Notes
562 (3.239 %)IIS
634 (1.776 %)Blackberry Enterprise Server
729 (1.515 %)Exchange Server 2007
828 (1.463 %)Rendezvous
920 (1.045 %)WebLogic
1018 (0.940 %)Lotus Domino
1117 (0.888 %)Apache
1117 (0.888 %)Tomcat
1213 (0.679 %)SharePoint Server 2007
1312 (0.627 %)BizTalk Server
149 (0.470 %)Exchange Server 2000
149 (0.470 %)WebSphere MQ
158 (0.418 %)GroupWise
158 (0.418 %)Confluence
167 (0.366 %)Documentum
176 (0.313 %)CMS
IT Contractor Job Market, Applications CategoryApplications
1348 (18.18 %)MS Office
2181 (9.457 %)MS Excel
328 (1.463 %)MS Project
421 (1.097 %)MS PowerPoint
518 (0.940 %)MS Visio
610 (0.522 %)Spreadsheet
75 (0.261 %)Photoshop
75 (0.261 %)Acrobat
81 (0.052 %)CINEMA 4D
81 (0.052 %)CA Clarity
81 (0.052 %)Vectorworks
81 (0.052 %)Adobe Illustrator
81 (0.052 %)DeltaView
IT Contractor Job Market, Business Applications CategoryBusiness Applications
136 (1.881 %)ION MarketView
218 (0.940 %)RMDS
218 (0.940 %)SAP FI
317 (0.888 %)SAP CO
317 (0.888 %)SAP FI/CO
413 (0.679 %)Cerner Millennium
413 (0.679 %)Summit
512 (0.627 %)Oracle Applications
512 (0.627 %)Oracle EBS R12
610 (0.522 %)Oracle EBS
610 (0.522 %)Global One
610 (0.522 %)assyst
79 (0.470 %)GL Clearvision
88 (0.418 %)Loan IQ
96 (0.313 %)Eagle PACE
96 (0.313 %)Misys Opics
96 (0.313 %)Minerva
105 (0.261 %)SAP Oil and Gas
105 (0.261 %)3000 Xtra
105 (0.261 %)SAP SD
IT Contractor Job Market, Communications & Networking CategoryCommunications & Networking
176 (3.971 %)TCP/IP
272 (3.762 %)Internet
362 (3.239 %)VPN
457 (2.978 %)WAN
553 (2.769 %)DNS
650 (2.612 %)LAN
747 (2.456 %)Firewall
841 (2.142 %)DHCP
932 (1.672 %)SAN
1025 (1.306 %)Wireless
1116 (0.836 %)Intranet
1215 (0.784 %)VoIP
1313 (0.679 %)SMTP
1313 (0.679 %)SSL
1412 (0.627 %)IP Telephony
1511 (0.575 %)MPLS
168 (0.418 %)LDAP
176 (0.313 %)SMS
176 (0.313 %)Network Security
185 (0.261 %)ADSL
IT Contractor Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
1246 (12.85 %)SQL Server
260 (3.135 %)SQL Server 2005
345 (2.351 %)SQL Server 2000
433 (1.724 %)BusinessObjects
527 (1.411 %)SQL Server Integration Services
617 (0.888 %)RDBMS
716 (0.836 %)SQL Server Reporting Services
812 (0.627 %)Crystal Reports
911 (0.575 %)MS Access
911 (0.575 %)Oracle Reports
911 (0.575 %)Oracle 8/8i
911 (0.575 %)Data Mining
911 (0.575 %)ETL
1010 (0.522 %)SQL Server 2008
119 (0.470 %)Datawarehouse
128 (0.418 %)Oracle 10g
128 (0.418 %)BusinessObjects XI
137 (0.366 %)SQL Server Analysis Services
137 (0.366 %)MySQL
137 (0.366 %)Cognos Powerplay
IT Contractor Job Market, Development Applications CategoryDevelopment Applications
112 (0.627 %)JIRA
27 (0.366 %)JCAPS
36 (0.313 %)Log4Net
36 (0.313 %)ClearQuest
36 (0.313 %)Team Foundation Server
45 (0.261 %)Subversion
54 (0.209 %)ClearCase
54 (0.209 %)Oracle Forms
63 (0.157 %)TortoiseSVN
63 (0.157 %)Dreamweaver
63 (0.157 %)TestDirector
71 (0.052 %)CruiseControl
71 (0.052 %)FrontPage
71 (0.052 %)Visual Studio
71 (0.052 %)PVCS
71 (0.052 %)JUnit
71 (0.052 %)JDeveloper
71 (0.052 %)XDE
71 (0.052 %)InstallShield
IT Contractor Job Market, General CategoryGeneral
1420 (21.94 %)Finance
2373 (19.49 %)Banking
3235 (12.28 %)Investment Banking
4212 (11.08 %)Front Office
562 (3.239 %)Back Office
652 (2.717 %)Financial Institution
745 (2.351 %)Government
839 (2.038 %)Retail
938 (1.985 %)Legal
1029 (1.515 %)Law
1128 (1.463 %)Health
1128 (1.463 %)Education
1218 (0.940 %)Insurance
1316 (0.836 %)Retail Banking
1413 (0.679 %)Telecoms
1512 (0.627 %)Local Government
1611 (0.575 %)Automotive
1710 (0.522 %)Billing
187 (0.366 %)Pharmaceutical
196 (0.313 %)Marketing
IT Contractor Job Market, Miscellaneous CategoryMiscellaneous
1126 (6.583 %)Fixed Income
2125 (6.531 %)Derivative
383 (4.336 %)Blackberry
477 (4.023 %)Equities
556 (2.926 %)Foreign Exchange (FX)
646 (2.403 %)Credit Derivative
646 (2.403 %)NHS
739 (2.038 %)PDA
834 (1.776 %)Equity Derivative
922 (1.149 %)German Language
1021 (1.097 %)Interest Rate Derivative
1117 (0.888 %)Management Information System
1216 (0.836 %)Clustering
1314 (0.731 %)French Language
1413 (0.679 %)Statistics
1413 (0.679 %)Video Conferencing
1511 (0.575 %)Mathematics
1511 (0.575 %)Credit Risk
1511 (0.575 %)AS400
1610 (0.522 %)iSeries
IT Contractor Job Market, Operating Systems CategoryOperating Systems
1751 (39.24 %)Windows
2353 (18.44 %)UNIX
3288 (15.05 %)Windows XP
4212 (11.08 %)Windows Server 2003
5135 (7.053 %)Linux
6131 (6.844 %)Windows 2000
766 (3.448 %)Windows Vista
852 (2.717 %)Solaris
947 (2.456 %)Windows 2000 Server
1036 (1.881 %)Windows Server 2008
1127 (1.411 %)Windows NT
1224 (1.254 %)Mac OS X
1323 (1.202 %)Red Hat Linux
1415 (0.784 %)VMS
1415 (0.784 %)NetWare
1514 (0.731 %)AIX
167 (0.366 %)Windows 7
167 (0.366 %)HPUX
175 (0.261 %)Windows Mobile
175 (0.261 %)Tru64
IT Contractor Job Market, Processes & Methodologies CategoryProcesses & Methodologies
1177 (9.248 %)ITIL
248 (2.508 %)Project Management
343 (2.247 %)PRINCE2
439 (2.038 %)Incident Management
538 (1.985 %)Service Delivery
637 (1.933 %)Migration
733 (1.724 %)Business Analysis
832 (1.672 %)Risk Management
930 (1.567 %)Disaster Recovery
930 (1.567 %)Investment Management
1029 (1.515 %)Service Management
1128 (1.463 %)CRM
1128 (1.463 %)Asset Management
1227 (1.411 %)Algorithmic Trading
1326 (1.358 %)E-Commerce
1326 (1.358 %)Release Management
1425 (1.306 %)User Acceptance Testing
1522 (1.149 %)Data Management
1619 (0.993 %)Problem Management
1717 (0.888 %)Business Intelligence
IT Contractor Job Market, Programming Languages CategoryProgramming Languages
1435 (22.73 %)SQL
297 (5.068 %)Perl
394 (4.911 %)Java
482 (4.284 %)C
580 (4.180 %)VBA
679 (4.127 %)C#
767 (3.501 %)VB
836 (1.881 %)Shell Script
928 (1.463 %)C++
1025 (1.306 %)VBScript
1124 (1.254 %)PL/SQL
1222 (1.149 %)Korn
1321 (1.097 %)Tcl
1418 (0.940 %)T-SQL
1510 (0.522 %)JavaScript
1510 (0.522 %)Bash shell
169 (0.470 %)VB.NET
177 (0.366 %)RPG
186 (0.313 %)Python
195 (0.261 %)PHP
IT Contractor Job Market, Qualifications CategoryQualifications
187 (4.545 %)Microsoft Certification
265 (3.396 %)Security Cleared
356 (2.926 %)MCSE
451 (2.665 %)Degree
539 (2.038 %)MCP
635 (1.829 %)SC Cleared
721 (1.097 %)DV Cleared
815 (0.784 %)MCSA
913 (0.679 %)Cisco Certification
913 (0.679 %)ITIL Certification
1011 (0.575 %)ACHDS
1110 (0.522 %)Citrix Certification
1110 (0.522 %)MCDST
129 (0.470 %)CIMA
138 (0.418 %)ACCA
147 (0.366 %)CCNA
156 (0.313 %)MOS
164 (0.209 %)CCNP
173 (0.157 %)PRINCE2 Practitioner
173 (0.157 %)PRINCE2 Certification
IT Contractor Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
182 (4.284 %)SLA
216 (0.836 %)QA
315 (0.784 %)Sarbanes-Oxley
43 (0.157 %)COBIT
43 (0.157 %)ISO27001
51 (0.052 %)PCI DSS
IT Contractor Job Market, System Software CategorySystem Software
1317 (16.56 %)Active Directory
216 (0.836 %)VMware Infrastructure
311 (0.575 %)ISA Server
311 (0.575 %)VMware ESX
410 (0.522 %)Backup Exec
59 (0.470 %)Citrix Presentation Server
59 (0.470 %)MSMQ
67 (0.366 %)MetaFrame
76 (0.313 %)NetBackup
76 (0.313 %)Terminal Server
76 (0.313 %)Terminal Services
83 (0.157 %)AquaLogic
83 (0.157 %)Oracle RAC
83 (0.157 %)XenServer
83 (0.157 %)RACF
92 (0.104 %)NDS
92 (0.104 %)XenApp
101 (0.052 %)WebMarshal
101 (0.052 %)vSphere
101 (0.052 %)Hyper-V
IT Contractor Job Market, Systems Management CategorySystems Management
124 (1.254 %)OpenView
219 (0.993 %)AutoSys
315 (0.784 %)Tivoli
412 (0.627 %)SCCM
510 (0.522 %)Systems Management Server (SMS)
68 (0.418 %)ARCserve
68 (0.418 %)ServiceCenter
77 (0.366 %)CONTROL-M
77 (0.366 %)Norton AntiVirus
86 (0.313 %)MOM
86 (0.313 %)BMC PATROL
95 (0.261 %)WSUS
95 (0.261 %)EMC NetWorker
95 (0.261 %)Tivoli Storage Manager
95 (0.261 %)ZENworks
104 (0.209 %)MSI
104 (0.209 %)MAILsweeper
104 (0.209 %)SCOM
113 (0.157 %)OVOW
113 (0.157 %)McAfee ePO
IT Contractor Job Market, Vendors CategoryVendors
1407 (21.26 %)Microsoft
2209 (10.92 %)Oracle
3154 (8.046 %)Citrix
497 (5.068 %)Sybase
579 (4.127 %)Remedy
671 (3.710 %)Lotus
770 (3.657 %)HP
868 (3.553 %)SAP
964 (3.344 %)Cisco
1057 (2.978 %)Bloomberg
1156 (2.926 %)TIBCO
1255 (2.874 %)Reuters
1353 (2.769 %)VMware
1447 (2.456 %)ION Trading
1541 (2.142 %)IBM
1633 (1.724 %)Business Objects
1727 (1.411 %)Novell
1823 (1.202 %)Fidessa
1823 (1.202 %)Red Hat
1920 (1.045 %)Apple