The statistics below represent IT contracts advertised across the UK that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 179 134 99
Rank change year-on-year
-45 -35
Contract jobs requiring a Support Analyst 781 997 1152
As % of all contract IT jobs located in the UK 1.46% 1.74% 2.01%
As % of the Job Titles category 1.54% 1.84% 2.16%
Number of daily rates quoted 478 541 628
Median daily rate £233 £275 £250
Median daily rate % change year-on-year
-15.45% +10.00%
90% offered a daily rate of more than £122 £125 £115
10% offered a daily rate of more than £441 £475 £475
UK excluding London median daily rate £220 £283 £200
% change year-on-year
-22.12% +41.25%
Number of hourly rates quoted 106 157 195
Median hourly rate £15.00 £15.00 £15.00
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £23.10 £23.40 £25.00
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50649 54325 53290
As % of all contract IT jobs located in the UK 94.63% 94.96% 93.13%
Number of daily rates quoted 33107 34727 32509
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1691 2060 2120
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £41.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the UK

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst within the UK.

Support Analyst Daily Rate Trend in the UK

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 27 September 2016.

Support Analyst Daily Rate Histogram in the UK

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst within the UK.

Support Analyst Hourly Rate Trend in the UK

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 27 September 2016.

Support Analyst Hourly Rate Histogram in the UK

Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 735 £233 -15.45% 233
London -58 303 £275 +0.45% 72
South East +10 136 £188 -21.87% 53
East of England +8 79 £235 -14.54% 24
Yorkshire -6 55 £225 -30.76% 20
City of London -37 52 £413 +17.85% 23
North West +5 47 £180 -40.00% 14
South West +9 45 £248 -34.00% 20
West Midlands -13 44 £170 -2.15% 18
Hampshire +39 37 £219 -58.33% 9
Essex +8 37 £260 -30.66% 4
West Yorkshire -4 34 £225 -30.76% 12
Buckinghamshire +20 27 £190 -32.14% 4
Manchester +9 25 £225 +80.00% 6
Milton Keynes +19 22 £190 -32.86% 3
Hertfordshire +13 22 £250 +19.04% 6
Leeds +2 22 £238 +5.55% 10
Oxfordshire -7 20 £131 -41.66% 11
Colchester +2 19 £288 - 1
East Midlands -27 19 £200 -5.88% 7
Scotland -4 17 £225 +25.87% 6
Surrey -1 16 £175 -17.15% 8
Warwickshire +3 13 £135 -22.30% 1
Berkshire -14 13 £120 -73.33% 10
Southampton +25 12 £261 - 2
Warwick +6 12 £148 -17.48%
Cambridgeshire +18 11 £174 +24.28% 5
Swindon +11 11 £265 -44.21%
Wiltshire +10 11 £265 -41.11% 3
Birmingham -2 11 £130 -34.91% 6

Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 27 September 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Analyst in the job title.

1 699 (45.90%) Windows
2 446 (29.28%) Microsoft
3 445 (29.22%) Active Directory
4 387 (25.41%) ITIL
5 343 (22.52%) MS Office
6 334 (21.93%) Windows 7
7 324 (21.27%) Finance
8 294 (19.30%) SQL
9 243 (15.96%) MS Excel
10 184 (12.08%) Windows Server
11 171 (11.23%) Citrix
12 151 (9.91%) Oracle
13 140 (9.19%) SQL Server
14 137 (9.00%) SLA
15 134 (8.80%) Linux
16 133 (8.73%) Unix
17 119 (7.81%) VMware
18 114 (7.49%) Office 365
19 112 (7.35%) Windows Server 2008
19 112 (7.35%) Incident Management
19 112 (7.35%) MS Exchange
20 111 (7.29%) Banking
21 106 (6.96%) Windows 8
22 99 (6.50%) Blackberry
23 96 (6.30%) Analytical Skills
24 89 (5.84%) TCP/IP
25 88 (5.78%) Java
26 87 (5.71%) SharePoint
27 86 (5.65%) Windows XP
28 84 (5.52%) Service Management

Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 112 (7.35%) MS Exchange
2 87 (5.71%) SharePoint
3 56 (3.68%) Blackberry Enterprise Server
3 56 (3.68%) IIS
4 47 (3.09%) Exchange Server 2010
5 43 (2.82%) Skype for Business
6 32 (2.10%) CMS
7 30 (1.97%) Exchange Server 2007
8 28 (1.84%) Tomcat
9 25 (1.64%) Exchange Server 2003
10 24 (1.58%) Apache
11 19 (1.25%) WordPress
12 18 (1.18%) WebSphere
13 17 (1.12%) Drupal
14 14 (0.92%) BizTalk Server
15 13 (0.85%) SharePoint 2013
16 12 (0.79%) SharePoint 2010
17 11 (0.72%) Exchange Server 2013
17 11 (0.72%) JBoss
18 9 (0.59%) IBM Notes
Applications
1 343 (22.52%) MS Office
2 243 (15.96%) MS Excel
3 26 (1.71%) MS PowerPoint
4 19 (1.25%) MS Project
5 16 (1.05%) Spreadsheet
6 15 (0.98%) MS Visio
7 3 (0.20%) RoboHelp
8 2 (0.13%) Acrobat
8 2 (0.13%) CATIA
9 1 (0.066%) Adobe Creative Suite
9 1 (0.066%) FrameMaker
Business Applications
1 15 (0.98%) Dynamics CRM
2 14 (0.92%) HFM
2 14 (0.92%) RMDS
3 13 (0.85%) Hyperion Planning
3 13 (0.85%) Markit EDM
4 12 (0.79%) Unit4 Business World
5 11 (0.72%) Northgate Housing
5 11 (0.72%) Oracle EBS
6 10 (0.66%) SAP Oil and Gas
7 9 (0.59%) Orchard Housing
8 8 (0.53%) ION MarketView
9 6 (0.39%) CSG Singleview
9 6 (0.39%) Dynamics NAV
10 5 (0.33%) BASE24
10 5 (0.33%) Dynamics AX
11 4 (0.26%) Remedy ITSM
11 4 (0.26%) SAP FI
12 3 (0.20%) SAP CO
12 3 (0.20%) SAP CRM
12 3 (0.20%) SAP FI/CO
Cloud Services
1 114 (7.49%) Office 365
2 16 (1.05%) Microsoft Azure
3 7 (0.46%) Amazon AWS
4 5 (0.33%) Google Apps
5 4 (0.26%) Yammer
6 3 (0.20%) Google Drive
6 3 (0.20%) IaaS
6 3 (0.20%) SaaS
7 2 (0.13%) Cloud Computing
7 2 (0.13%) Google Analytics
7 2 (0.13%) Google Play
8 1 (0.066%) Adobe Creative Cloud
8 1 (0.066%) Azure Active Directory
8 1 (0.066%) Mimecast
8 1 (0.066%) OneDrive
8 1 (0.066%) PaaS
8 1 (0.066%) SuccessFactors
8 1 (0.066%) Veeva
Communications & Networking
1 89 (5.84%) TCP/IP
2 66 (4.33%) DNS
3 61 (4.01%) LAN
4 54 (3.55%) WAN
5 48 (3.15%) DHCP
6 46 (3.02%) VPN
7 41 (2.69%) Firewall
8 33 (2.17%) SAN
9 32 (2.10%) Internet
10 28 (1.84%) VoIP
11 22 (1.44%) Wireless
12 13 (0.85%) Intranet
12 13 (0.85%) IP Telephony
13 12 (0.79%) Wi-Fi
14 11 (0.72%) Extranet
15 10 (0.66%) MPLS
16 9 (0.59%) HTTP
16 9 (0.59%) Remote Desktop
16 9 (0.59%) Skype
17 8 (0.53%) NAS
Database & Business Intelligence
1 140 (9.19%) SQL Server
2 38 (2.50%) SQL Server 2008
3 31 (2.04%) Oracle Database
4 21 (1.38%) MS Access
5 20 (1.31%) Essbase
5 20 (1.31%) SQL Server Reporting Services
6 16 (1.05%) SQL Server Integration Services
7 13 (0.85%) PostgreSQL
8 11 (0.72%) BusinessObjects
9 10 (0.66%) Oracle Database 11g
9 10 (0.66%) SQL Server 2012
10 9 (0.59%) MySQL
10 9 (0.59%) Relational Database
11 7 (0.46%) Crystal Reports
11 7 (0.46%) GIS
11 7 (0.46%) QlikView
11 7 (0.46%) SAP BI
11 7 (0.46%) SQL Server 2014
12 6 (0.39%) SQL Server 2005
12 6 (0.39%) SQLPlus
Development Applications
1 28 (1.84%) JIRA
2 9 (0.59%) Atlassian Bamboo
3 8 (0.53%) Jenkins
3 8 (0.53%) Log4j
3 8 (0.53%) Maven
3 8 (0.53%) Subversion
3 8 (0.53%) Toad
4 7 (0.46%) Team Foundation Server
5 6 (0.39%) Ant
5 6 (0.39%) MSI
5 6 (0.39%) Visual Studio
6 5 (0.33%) Eclipse
7 4 (0.26%) ClearCase
8 3 (0.20%) JUnit
8 3 (0.20%) Oracle APEX
8 3 (0.20%) SQL Server Management Studio (SSMS)
9 2 (0.13%) Oracle Forms
10 1 (0.066%) ClearQuest
10 1 (0.066%) JDeveloper
10 1 (0.066%) PVCS
General
1 324 (21.27%) Finance
2 111 (7.29%) Banking
3 63 (4.14%) Retail
4 56 (3.68%) Law
5 54 (3.55%) Front Office
5 54 (3.55%) Legal
6 37 (2.43%) Investment Banking
7 36 (2.36%) Telecoms
8 24 (1.58%) Manufacturing
9 21 (1.38%) Back Office
9 21 (1.38%) Billing
10 19 (1.25%) Marketing
11 16 (1.05%) Advertising
12 11 (0.72%) Financial Institution
12 11 (0.72%) General Ledger
13 10 (0.66%) Electronics
13 10 (0.66%) French Language
14 9 (0.59%) German Language
14 9 (0.59%) Publishing
15 8 (0.53%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 56 (3.68%) .NET
2 45 (2.95%) HTML
3 34 (2.23%) CSS
4 31 (2.04%) XML
5 30 (1.97%) FIX Protocol
6 25 (1.64%) J2EE
7 18 (1.18%) Web Services
8 17 (1.12%) Rendezvous
9 14 (0.92%) Middleware
10 13 (0.85%) ASP.NET
10 13 (0.85%) J2SE
11 12 (0.79%) XSLT
12 11 (0.72%) Spring
13 10 (0.66%) .NET Framework
14 8 (0.53%) WebSphere MQ
14 8 (0.53%) XML Schema
15 7 (0.46%) SOAP
16 6 (0.39%) Apache Camel
16 6 (0.39%) Classic ASP
16 6 (0.39%) EDI
Miscellaneous
1 99 (6.50%) Blackberry
2 96 (6.30%) Analytical Skills
3 49 (3.22%) Management Information System
4 45 (2.95%) Smartphone
5 40 (2.63%) Foreign Exchange (FX)
6 34 (2.23%) Data Centre
7 28 (1.84%) Driving Licence
7 28 (1.84%) iPad
8 27 (1.77%) Video Conferencing
9 22 (1.44%) iPhone
10 21 (1.38%) Fixed Income
10 21 (1.38%) NHS
11 19 (1.25%) Derivative
12 17 (1.12%) Enterprise Software
13 16 (1.05%) Equities
13 16 (1.05%) Mainframe
14 14 (0.92%) Client/Server
15 13 (0.85%) Computer Science
16 12 (0.79%) Clustering
16 12 (0.79%) CMDB
Operating Systems
1 699 (45.90%) Windows
2 334 (21.93%) Windows 7
3 184 (12.08%) Windows Server
4 134 (8.80%) Linux
5 133 (8.73%) Unix
6 112 (7.35%) Windows Server 2008
7 106 (6.96%) Windows 8
8 86 (5.65%) Windows XP
9 73 (4.79%) Windows Server 2012
10 62 (4.07%) Windows 10
11 56 (3.68%) Windows Server 2003
12 38 (2.50%) Apple iOS
13 33 (2.17%) Mac OS X
14 26 (1.71%) Android
14 26 (1.71%) Red Hat Enterprise Linux
15 9 (0.59%) Mac OS
15 9 (0.59%) Solaris
16 7 (0.46%) Windows Vista
17 6 (0.39%) OS/400
18 5 (0.33%) Windows 2000
Processes & Methodologies
1 387 (25.41%) ITIL
2 112 (7.35%) Incident Management
3 84 (5.52%) Service Management
4 71 (4.66%) Change Management
4 71 (4.66%) Project Management
5 63 (4.14%) Problem Management
6 56 (3.68%) CRM
6 56 (3.68%) Migration
7 55 (3.61%) Service Delivery
8 51 (3.35%) ITIL V3
9 44 (2.89%) Asset Management
10 39 (2.56%) Document Management
11 38 (2.50%) Configuration Management
11 38 (2.50%) Stakeholder Management
12 35 (2.30%) Business Intelligence
12 35 (2.30%) Release Management
13 34 (2.23%) Change Control
13 34 (2.23%) ITSM
14 29 (1.90%) Electronic Trading
15 28 (1.84%) Root Cause Analysis
Programming Languages
1 294 (19.30%) SQL
2 88 (5.78%) Java
3 40 (2.63%) Python
4 38 (2.50%) PL/SQL
5 36 (2.36%) VBA
6 33 (2.17%) PowerShell
7 26 (1.71%) Perl
7 26 (1.71%) T-SQL
8 24 (1.58%) C#
9 21 (1.38%) JavaScript
10 19 (1.25%) Shell Script
11 17 (1.12%) Bash Shell
12 15 (0.98%) PHP
13 12 (0.79%) C
13 12 (0.79%) VB
14 11 (0.72%) C++
15 9 (0.59%) VB.NET
16 8 (0.53%) COBOL
17 2 (0.13%) RPG
17 2 (0.13%) VBScript
Qualifications
1 67 (4.40%) Degree
2 65 (4.27%) Microsoft Certification
3 55 (3.61%) MCP
3 55 (3.61%) Security Cleared
4 35 (2.30%) SC Cleared
5 34 (2.23%) ITIL Certification
6 31 (2.04%) MCSE
7 22 (1.44%) Cisco Certification
8 20 (1.31%) CCNA
9 18 (1.18%) MCDST
10 14 (0.92%) A+ Certification
11 12 (0.79%) BPSS Clearance
12 10 (0.66%) MCTS
13 9 (0.59%) DBS Check
13 9 (0.59%) MCSA
14 8 (0.53%) DV Cleared
14 8 (0.53%) MCITP
15 5 (0.33%) ITIL Foundation Certificate
15 5 (0.33%) Siebel Certification
16 4 (0.26%) CCNP
Quality Assurance & Compliance
1 137 (9.00%) SLA
2 16 (1.05%) QA
3 13 (0.85%) Disclosure Scotland
4 5 (0.33%) ISO 9001
4 5 (0.33%) Sarbanes-Oxley
5 4 (0.26%) Data Quality
5 4 (0.26%) HL7
5 4 (0.26%) ISO/IEC 27001
6 2 (0.13%) COBIT
6 2 (0.13%) SEPA
System Software
1 445 (29.22%) Active Directory
2 67 (4.40%) VMware Infrastructure
3 27 (1.77%) Hyper-V
4 26 (1.71%) XenApp
5 19 (1.25%) vSphere
6 14 (0.92%) Microsoft App-V
7 12 (0.79%) Virtual Machines
8 10 (0.66%) Terminal Services
9 9 (0.59%) Virtual Desktop
9 9 (0.59%) XenDesktop
10 7 (0.46%) Virtual Servers
11 6 (0.39%) VMware Server
12 5 (0.33%) VMware ESX
12 5 (0.33%) VMware ESXi
13 3 (0.20%) Firmware
14 2 (0.13%) Tivoli Workload Scheduler
14 2 (0.13%) UAG
15 1 (0.066%) Citrix Presentation Server
15 1 (0.066%) DFS Replication
15 1 (0.066%) Sendmail
Systems Management
1 82 (5.38%) SCCM
2 22 (1.44%) Control-M
3 14 (0.92%) SCOM
4 13 (0.85%) WSUS
5 12 (0.79%) ITRS Geneos
5 12 (0.79%) NetBackup
6 10 (0.66%) AirWatch
6 10 (0.66%) Backup Exec
7 8 (0.53%) Microsoft Data Protection Manager
7 8 (0.53%) Nagios
8 7 (0.46%) EMC NetWorker
8 7 (0.46%) Norton AntiVirus
8 7 (0.46%) Puppet
9 6 (0.39%) McAfee ePO
9 6 (0.39%) SCDPM
10 5 (0.33%) Kibana
10 5 (0.33%) logstash
11 4 (0.26%) BladeLogic
11 4 (0.26%) DameWare
11 4 (0.26%) Microsoft Intune
Vendors
1 446 (29.28%) Microsoft
2 171 (11.23%) Citrix
3 151 (9.91%) Oracle
4 119 (7.81%) VMware
5 79 (5.19%) Cisco
6 54 (3.55%) SAP
7 49 (3.22%) HP
8 41 (2.69%) Remedy
9 40 (2.63%) Apple
10 34 (2.23%) IBM
11 29 (1.90%) LANDesk
11 29 (1.90%) ServiceNow
12 26 (1.71%) Bloomberg
13 24 (1.58%) Reuters
13 24 (1.58%) Sybase
14 23 (1.51%) Google
15 20 (1.31%) Hyperion
15 20 (1.31%) Intel Security
16 19 (1.25%) Dell
17 17 (1.12%) Red Hat
Dorset
Spectrum IT Recruitment (South) Ltd
Rate: £100 - £120 per day
Posted: Yesterday
Romford, Essex
Kyna Associates
Rate: £300 Per Day
Posted: Yesterday
City, London
Spring Technology
Posted: 15 hours ago
Dorset
Spectrum IT Recruitment (South) Ltd
Rate: £150 per day
Posted: Yesterday
Cranbrook, Kent
Dupen Recruitment Services
Rate: £200 - £250 per day
Posted: Yesterday
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Rate: £25000 - £32000 per annum + flexible working hours
Posted: Yesterday
Liverpool, Merseyside
Robert Walters
Rate: £120 - £160 per day
Posted: 4 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Rate: ££excellent
Posted: 4 days ago
Leeds, West Yorkshire
Vantage Recruitment Solutions Ltd
Rate: From £90 to £130 per day
Posted: 5 days ago
City, London
Ashdown IT
Rate: £160 - £180 per day + opportunity to go permanent
Posted: 5 days ago
Fareham
Spectrum IT
Posted: 8 days ago
Berkshire
Global Technology Solutions Ltd
Rate: £27000 per annum
Posted: 5 days ago
City, London
Ashdown IT
Rate: £140 - £175 per day
Posted: 6 days ago
UK
EMBS Ltd
Rate: To £300 per day
Posted: 5 days ago
Rugby, Warwickshire
Ashdown IT
Rate: £180 per day
Posted: 6 days ago
London
Elevate Direct
Rate: From £350 to £450 per day
Posted: 6 days ago
Welwyn Garden City, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £243.00 per day
Posted: 6 days ago
London
TEKsystems
Rate: £1 per day + market rate
Posted: 4 days ago