The statistics below represent IT contracts advertised across the UK that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 180 114 103
Rank change year-on-year
-66 -11
Contract jobs requiring a Support Analyst 746 1053 1103
As % of all contract IT jobs located in the UK 1.40% 1.88% 2.05%
As % of the Job Titles category 1.47% 1.98% 2.16%
Number of daily rates quoted 433 568 621
Median daily rate £225 £250 £240
Median daily rate % change year-on-year
-10.00% +4.16%
90% offered a daily rate of more than £120 £125 £118
10% offered a daily rate of more than £434 £475 £450
UK excluding London median daily rate £213 £225 £211
% change year-on-year
-5.55% +6.50%
Number of hourly rates quoted 103 182 190
Median hourly rate £14.50 £15.00 £16.00
Median hourly rate % change year-on-year
-3.33% -6.25%
90% offered a hourly rate of more than £10.50 £11.00 £10.35
10% offered a hourly rate of more than £21.70 £22.50 £23.00
UK excluding London median hourly rate £14.50 £14.00 £15.00
% change year-on-year
+3.57% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50636 53208 51071
As % of all contract IT jobs located in the UK 94.70% 94.78% 94.74%
Number of daily rates quoted 32918 33454 31276
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £396 £368 £350
% change year-on-year
+7.75% +5.00%
Number of hourly rates quoted 1521 2018 2067
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £38.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the UK

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst within the UK.

Support Analyst Daily Rate Trend in the UK

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 1 July 2016.

Support Analyst Daily Rate Histogram in the UK

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst within the UK.

Support Analyst Hourly Rate Trend in the UK

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 1 July 2016.

Support Analyst Hourly Rate Histogram in the UK

Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 692 £240 -7.69% 271
London -52 308 £250 -9.09% 87
South East -18 141 £275 +25.00% 54
East of England -24 65 £185 -43.07% 24
City of London -3 55 £325 +18.18% 30
North West -14 45 £153 -44.54% 26
South West +8 43 £200 +17.64% 20
West Midlands -10 41 £263 +38.15% 17
Buckinghamshire +13 35 £235 -16.07% 3
Manchester +7 33 £250 +42.85% 14
Milton Keynes +19 32 £235 -15.16% 3
Hampshire +14 29 £325 +51.16% 12
Surrey -11 26 £188 -9.63% 11
Essex -16 24 £268 -23.57% 2
Scotland -45 22 £164 -5.61% 10
Yorkshire -27 18 £211 -6.11% 33
Oxfordshire +2 16 £275 +34.14% 11
Colchester 0 15 £220 -
Berkshire -13 15 £287 -18.14% 8
West Yorkshire -20 15 £225 -6.25% 18
East Midlands -23 15 £145 -41.41% 10
Hertfordshire +4 14 £170 -47.69% 10
North East -69 13 £310 +158.33% 1
Edinburgh -8 11 £148 +5.35% 2
Cambridgeshire +2 10 £128 -46.87% 9
Norfolk +2 10 £154 -12.28%
Warwickshire +2 10 £275 -42.10% 2
Wiltshire -6 10 £245 -25.75% 1
East Sussex +7 9 £345 +200.00% 3
West Sussex -15 9 £413 +55.66% 4

Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 1 July 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Analyst in the job title.

1 726 (46.60%) Windows
2 474 (30.42%) Active Directory
3 459 (29.46%) Microsoft
4 414 (26.57%) ITIL
5 356 (22.85%) MS Office
6 351 (22.53%) Finance
7 338 (21.69%) SQL
8 326 (20.92%) Windows 7
9 252 (16.17%) MS Excel
10 199 (12.77%) Windows Server
11 186 (11.94%) Citrix
12 176 (11.30%) Oracle
12 176 (11.30%) Unix
13 173 (11.10%) Linux
14 149 (9.56%) Banking
15 127 (8.15%) Windows Server 2008
16 120 (7.70%) SLA
17 118 (7.57%) Incident Management
18 114 (7.32%) Office 365
19 113 (7.25%) MS Exchange
19 113 (7.25%) SQL Server
20 107 (6.87%) Blackberry
21 106 (6.80%) VMware
22 105 (6.74%) Java
23 100 (6.42%) Windows XP
24 99 (6.35%) Analytical Skills
25 96 (6.16%) Windows 8
26 88 (5.65%) Service Management
27 87 (5.58%) Cisco
28 85 (5.46%) DNS

Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (7.25%) MS Exchange
2 80 (5.13%) SharePoint
3 58 (3.72%) Blackberry Enterprise Server
4 54 (3.47%) IIS
5 42 (2.70%) Exchange Server 2010
6 33 (2.12%) Skype for Business
7 32 (2.05%) Tomcat
8 24 (1.54%) Apache
8 24 (1.54%) Exchange Server 2003
8 24 (1.54%) Exchange Server 2007
9 18 (1.16%) JBoss
10 16 (1.03%) CMS
11 14 (0.90%) Exchange Server 2013
12 13 (0.83%) SharePoint 2013
13 12 (0.77%) IBM Notes
14 11 (0.71%) WebLogic
14 11 (0.71%) WebSphere
15 9 (0.58%) SharePoint 2010
16 8 (0.51%) Confluence
16 8 (0.51%) WordPress
Applications
1 356 (22.85%) MS Office
2 252 (16.17%) MS Excel
3 22 (1.41%) Spreadsheet
4 19 (1.22%) MS Project
4 19 (1.22%) MS Visio
5 17 (1.09%) MS PowerPoint
6 3 (0.19%) Photoshop
7 2 (0.13%) Adobe Premiere
8 1 (0.064%) Adobe Creative Suite
8 1 (0.064%) AutoCAD
8 1 (0.064%) FrameMaker
Business Applications
1 19 (1.22%) Oracle EBS
2 11 (0.71%) Dynamics AX
2 11 (0.71%) Dynamics CRM
2 11 (0.71%) ION MarketView
3 8 (0.51%) Northgate Housing
4 7 (0.45%) Hi Portfolio
4 7 (0.45%) Oracle EBS R12
5 6 (0.39%) CSG Singleview
5 6 (0.39%) Markit EDM
5 6 (0.39%) Oracle Applications
5 6 (0.39%) Oracle Financials
5 6 (0.39%) Unit4 Business World
6 5 (0.32%) Maximo
6 5 (0.32%) Oracle Assets
6 5 (0.32%) Oracle iProcurement
6 5 (0.32%) Oracle Payables
6 5 (0.32%) Oracle Receivables
6 5 (0.32%) Remedy ITSM
7 4 (0.26%) Oracle 11i
7 4 (0.26%) SAP HR
Cloud Services
1 114 (7.32%) Office 365
2 14 (0.90%) Microsoft Azure
3 10 (0.64%) Amazon AWS
4 8 (0.51%) Yammer
5 5 (0.32%) Google Apps
6 4 (0.26%) Amazon EC2
7 3 (0.19%) Cloud Computing
8 2 (0.13%) Azure Active Directory
8 2 (0.13%) Google Analytics
8 2 (0.13%) IaaS
8 2 (0.13%) OneDrive
8 2 (0.13%) SaaS
8 2 (0.13%) Virtual Private Cloud
9 1 (0.064%) Adobe Creative Cloud
9 1 (0.064%) Mimecast
9 1 (0.064%) SuccessFactors
9 1 (0.064%) Veeva
Communications & Networking
1 85 (5.46%) DNS
2 77 (4.94%) TCP/IP
3 65 (4.17%) LAN
4 62 (3.98%) WAN
5 56 (3.59%) VPN
6 53 (3.40%) DHCP
7 46 (2.95%) Firewall
8 42 (2.70%) Internet
9 24 (1.54%) Wireless
10 22 (1.41%) Intranet
10 22 (1.41%) SAN
11 21 (1.35%) VoIP
12 17 (1.09%) Extranet
13 14 (0.90%) HTTP
14 13 (0.83%) IP Telephony
15 11 (0.71%) Remote Desktop
16 10 (0.64%) ATM
16 10 (0.64%) Wi-Fi
17 9 (0.58%) LDAP
17 9 (0.58%) SSL
Database & Business Intelligence
1 113 (7.25%) SQL Server
2 41 (2.63%) Oracle Database
3 26 (1.67%) SQL Server 2008
4 22 (1.41%) Relational Database
5 20 (1.28%) Data Warehouse
5 20 (1.28%) MS Access
5 20 (1.28%) SQL Server Reporting Services
6 17 (1.09%) BusinessObjects
7 13 (0.83%) PostgreSQL
8 12 (0.77%) Oracle Database 11g
8 12 (0.77%) SQL Server Integration Services
9 11 (0.71%) Crystal Reports
10 9 (0.58%) KDB
10 9 (0.58%) Oracle BI EE
11 8 (0.51%) Oracle Discoverer
11 8 (0.51%) SQL Server 2005
12 7 (0.45%) BusinessObjects XI
12 7 (0.45%) QlikView
12 7 (0.45%) RDBMS
12 7 (0.45%) SQL Server Analysis Services
Development Applications
1 34 (2.18%) JIRA
2 13 (0.83%) Subversion
3 12 (0.77%) Jenkins
3 12 (0.77%) Toad
4 9 (0.58%) Atlassian Bamboo
5 8 (0.51%) Log4j
5 8 (0.51%) Maven
6 6 (0.39%) Ant
6 6 (0.39%) Team Foundation Server
6 6 (0.39%) Visual Studio
7 4 (0.26%) ClearCase
8 3 (0.19%) Oracle APEX
8 3 (0.19%) Oracle Forms
8 3 (0.19%) VSS/SourceSafe
9 2 (0.13%) Eclipse
9 2 (0.13%) Mercurial
9 2 (0.13%) SQL Server Management Studio (SSMS)
9 2 (0.13%) TeamCity
9 2 (0.13%) YouTrack
10 1 (0.064%) JDeveloper
General
1 351 (22.53%) Finance
2 149 (9.56%) Banking
3 84 (5.39%) Front Office
4 68 (4.36%) Law
5 65 (4.17%) Legal
6 61 (3.92%) Investment Banking
7 44 (2.82%) Retail
8 27 (1.73%) Back Office
8 27 (1.73%) Manufacturing
9 25 (1.60%) Billing
10 23 (1.48%) Telecoms
11 19 (1.22%) Advertising
12 11 (0.71%) French Language
13 9 (0.58%) German Language
13 9 (0.58%) Marketing
14 7 (0.45%) Financial Institution
14 7 (0.45%) General Ledger
15 4 (0.26%) Military
15 4 (0.26%) Publishing
16 3 (0.19%) Automotive
Libraries, Frameworks & Software Standards
1 72 (4.62%) .NET
2 37 (2.37%) HTML
3 34 (2.18%) XML
4 31 (1.99%) FIX Protocol
5 30 (1.93%) J2EE
6 27 (1.73%) Web Services
7 24 (1.54%) Middleware
8 23 (1.48%) CSS
9 15 (0.96%) ASP.NET
10 13 (0.83%) J2SE
11 11 (0.71%) .NET Framework
11 11 (0.71%) EDI
12 10 (0.64%) Classic ASP
13 9 (0.58%) XSLT
14 8 (0.51%) XML Schema
15 7 (0.45%) jQuery
15 7 (0.45%) Rendezvous
15 7 (0.45%) SOAP
15 7 (0.45%) Spring
16 6 (0.39%) HTML5
Miscellaneous
1 107 (6.87%) Blackberry
2 99 (6.35%) Analytical Skills
3 47 (3.02%) Foreign Exchange (FX)
4 41 (2.63%) Equities
4 41 (2.63%) Smartphone
5 39 (2.50%) Fixed Income
6 38 (2.44%) Derivative
6 38 (2.44%) Management Information System
7 36 (2.31%) Data Centre
8 23 (1.48%) NHS
9 21 (1.35%) Driving Licence
9 21 (1.35%) Enterprise Software
9 21 (1.35%) iPad
9 21 (1.35%) iPhone
10 16 (1.03%) Computer Science
10 16 (1.03%) Fintech
11 15 (0.96%) Life Science
12 14 (0.90%) Fat Client
12 14 (0.90%) Mainframe
12 14 (0.90%) Thin Client
Operating Systems
1 726 (46.60%) Windows
2 326 (20.92%) Windows 7
3 199 (12.77%) Windows Server
4 176 (11.30%) Unix
5 173 (11.10%) Linux
6 127 (8.15%) Windows Server 2008
7 100 (6.42%) Windows XP
8 96 (6.16%) Windows 8
9 72 (4.62%) Windows Server 2012
10 68 (4.36%) Windows Server 2003
11 40 (2.57%) Windows 10
12 39 (2.50%) Red Hat Enterprise Linux
13 34 (2.18%) Apple iOS
13 34 (2.18%) Mac OS X
14 32 (2.05%) Android
15 14 (0.90%) Solaris
16 8 (0.51%) Mac OS
16 8 (0.51%) Windows 2000 Server
17 5 (0.32%) Windows 2000
17 5 (0.32%) Windows Vista
Processes & Methodologies
1 414 (26.57%) ITIL
2 118 (7.57%) Incident Management
3 88 (5.65%) Service Management
4 80 (5.13%) Change Management
5 62 (3.98%) Problem Management
6 55 (3.53%) CRM
6 55 (3.53%) Service Delivery
7 49 (3.15%) Document Management
7 49 (3.15%) Migration
8 48 (3.08%) Project Management
9 45 (2.89%) Business Intelligence
10 40 (2.57%) Asset Management
10 40 (2.57%) ITIL V3
10 40 (2.57%) Release Management
11 36 (2.31%) Configuration Management
11 36 (2.31%) ITSM
11 36 (2.31%) Stakeholder Management
12 33 (2.12%) Business Analysis
12 33 (2.12%) Workflow
13 31 (1.99%) Disaster Recovery
Programming Languages
1 338 (21.69%) SQL
2 105 (6.74%) Java
3 53 (3.40%) Perl
4 47 (3.02%) Python
5 43 (2.76%) PL/SQL
5 43 (2.76%) VBA
6 32 (2.05%) PowerShell
7 31 (1.99%) Shell Script
8 29 (1.86%) C#
9 25 (1.60%) JavaScript
10 23 (1.48%) VB
11 19 (1.22%) PHP
12 18 (1.16%) Bash Shell
13 15 (0.96%) C++
14 14 (0.90%) T-SQL
15 12 (0.77%) C
16 10 (0.64%) VB.NET
17 6 (0.39%) COBOL
18 5 (0.32%) VBScript
19 3 (0.19%) Korn
Qualifications
1 72 (4.62%) Microsoft Certification
2 65 (4.17%) Security Cleared
3 51 (3.27%) MCP
4 50 (3.21%) SC Cleared
5 49 (3.15%) Degree
6 42 (2.70%) ITIL Certification
7 40 (2.57%) MCSE
8 23 (1.48%) Cisco Certification
9 21 (1.35%) CCNA
10 19 (1.22%) MCDST
11 14 (0.90%) MCSA
12 13 (0.83%) A+ Certification
13 12 (0.77%) BPSS Clearance
13 12 (0.77%) DBS Check
14 7 (0.45%) MCTS
15 6 (0.39%) MCITP
15 6 (0.39%) MOS
16 5 (0.32%) CCNP
16 5 (0.32%) ITIL Foundation Certificate
17 4 (0.26%) Siebel Certification
Quality Assurance & Compliance
1 120 (7.70%) SLA
2 19 (1.22%) QA
3 13 (0.83%) Disclosure Scotland
4 6 (0.39%) ISO/IEC 27001
5 3 (0.19%) HL7
6 2 (0.13%) Data Quality
7 1 (0.064%) ISO 9001
7 1 (0.064%) P3O
7 1 (0.064%) PCI DSS
7 1 (0.064%) Sarbanes-Oxley
System Software
1 474 (30.42%) Active Directory
2 65 (4.17%) VMware Infrastructure
3 26 (1.67%) Hyper-V
4 22 (1.41%) XenApp
5 19 (1.22%) vSphere
6 15 (0.96%) VMware ESX
7 14 (0.90%) Virtual Desktop
8 13 (0.83%) XenDesktop
9 10 (0.64%) Microsoft App-V
9 10 (0.64%) Terminal Services
10 7 (0.45%) Virtual Machines
10 7 (0.45%) VMware ESXi
11 6 (0.39%) Virtual Servers
12 4 (0.26%) BitLocker
12 4 (0.26%) Citrix Presentation Server
12 4 (0.26%) RACF
12 4 (0.26%) UAG
13 3 (0.19%) Microsoft Virtual Server
13 3 (0.19%) VMware Server
13 3 (0.19%) VMware Workstation
Systems Management
1 82 (5.26%) SCCM
2 23 (1.48%) Control-M
3 19 (1.22%) ITRS Geneos
4 13 (0.83%) Backup Exec
5 10 (0.64%) NetBackup
6 9 (0.58%) SCOM
7 7 (0.45%) DameWare
7 7 (0.45%) Puppet
7 7 (0.45%) WSUS
8 6 (0.39%) Microsoft Data Protection Manager
8 6 (0.39%) Norton AntiVirus
8 6 (0.39%) Symantec Endpoint Protection
9 5 (0.32%) EMC NetWorker
9 5 (0.32%) Kibana
9 5 (0.32%) logstash
9 5 (0.32%) SCDPM
9 5 (0.32%) Tivoli
10 4 (0.26%) AirWatch
10 4 (0.26%) BladeLogic
10 4 (0.26%) Nagios
Vendors
1 459 (29.46%) Microsoft
2 186 (11.94%) Citrix
3 176 (11.30%) Oracle
4 106 (6.80%) VMware
5 87 (5.58%) Cisco
6 60 (3.85%) HP
7 51 (3.27%) Remedy
8 41 (2.63%) Bloomberg
8 41 (2.63%) IBM
9 40 (2.57%) SAP
10 38 (2.44%) Sybase
11 36 (2.31%) Apple
12 34 (2.18%) Red Hat
13 31 (1.99%) ServiceNow
14 25 (1.60%) iManage
15 24 (1.54%) LANDesk
15 24 (1.54%) Reuters
16 22 (1.41%) Fidessa
17 21 (1.35%) Dell
17 21 (1.35%) Google
London
Opilio Recruitment
Rate: £28k - 30k per year
Posted: 8 hours ago
Harpenden, Hertfordshire
Rothamsted Research
Rate: Competitive
Posted: Yesterday
West Midlands
ReThink Recruitment
Posted: Yesterday
City, London
Ebury
Rate: £300.00 - £400.00 per day
Posted: Yesterday
Chessington, Surrey
ANSON MCCADE
Rate: £250-350pd
Posted: Yesterday
Warwickshire
Computer People
Posted: 3 days ago
Brighton, East Sussex
Lorien Resourcing
Posted: 2 days ago
Bournemouth, Dorset
Deerfoot IT Resources Ltd
Rate: £180 - £260 per day + Competitive Daily Rate
Posted: 2 days ago
London
Ebury
Rate: £125.00 - £150.00 per day
Posted: 2 days ago
Huntingdon, Cambridgeshire
McGregor Boyall
Rate: £130 - £160 per day
Posted: 3 days ago
Southampton
Hays West And Wales
Rate: £27000.00 - £31000.00 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
Circle Recruitment
Posted: 4 days ago
North West
People Source Consulting
Rate: £275 - £300 per day
Posted: 9 hours ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15 per hour
Posted: 2 days ago
Bradford, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £9.00 - £11.00 per hour
Posted: 4 days ago
Glasgow, Lanarkshire
onezeero.
Rate: £100 - £120 per day
Posted: 2 days ago
South West London
Complete Tech Limited
Rate: Up to £110 per day
Posted: 3 days ago
Manchester, Lancashire
Plan-net
Rate: Unspecified competitive
Posted: 3 days ago
Bath, Avon
People Source Consulting
Rate: £220 - £260 per day
Posted: 3 days ago
London
JM
Rate: £100 - £125 per day
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: Up to £300 per day
Posted: 3 days ago
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £180 - £200 per day
Posted: 4 days ago
London
Computer Recruitment Services
Rate: £40 - £50 per hour
Posted: 17 days ago