The statistics below represent IT contracts advertised across the UK that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 183 113 103
Rank change year-on-year
-70 -10
Contract jobs requiring a Support Analyst 745 1095 1107
As % of all contract IT jobs located in the UK 1.38% 1.92% 2.05%
As % of the Job Titles category 1.46% 2.03% 2.17%
Number of daily rates quoted 433 616 604
Median daily rate £225 £250 £250
Median daily rate % change year-on-year
-10.00% -
90% offered a daily rate of more than £120 £130 £117
10% offered a daily rate of more than £411 £475 £450
UK excluding London median daily rate £225 £240 £203
% change year-on-year
-6.25% +18.51%
Number of hourly rates quoted 107 176 207
Median hourly rate £14.00 £15.00 £16.00
Median hourly rate % change year-on-year
-6.66% -6.25%
90% offered a hourly rate of more than £10.00 £11.00 £10.00
10% offered a hourly rate of more than £19.09 £22.50 £23.95
UK excluding London median hourly rate £14.00 £14.45 £15.00
% change year-on-year
-3.11% -3.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51171 54063 51068
As % of all contract IT jobs located in the UK 94.77% 94.76% 94.72%
Number of daily rates quoted 33246 34265 30949
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1562 2016 2062
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.58 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the UK

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst within the UK.

Support Analyst Daily Rate Trend in the UK

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 27 July 2016.

Support Analyst Daily Rate Histogram in the UK

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst within the UK.

Support Analyst Hourly Rate Trend in the UK

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 27 July 2016.

Support Analyst Hourly Rate Histogram in the UK

Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -70 685 £226 -9.50% 263
London -68 298 £225 -10.00% 91
South East -38 120 £243 -3.00% 65
East of England -18 71 £185 -43.07% 22
City of London 0 54 £340 +16.73% 37
North West -10 53 £165 -49.23% 24
South West +22 47 £240 +41.17% 15
Buckinghamshire +22 41 £213 -20.85% 6
Milton Keynes +23 39 £213 -18.26% 4
Manchester +5 37 £196 -28.63% 14
West Midlands -33 36 £275 +35.14% 9
Yorkshire -23 31 £225 -18.18% 22
Essex -15 30 £268 -23.57% 4
Hampshire +8 25 £338 +35.00% 12
West Yorkshire -18 24 £250 +4.16% 18
Scotland -20 24 £156 -9.94% 8
Hertfordshire +9 18 £175 -38.65% 10
Colchester 0 18 £220 - 2
East Midlands -23 17 £320 +45.45% 12
Surrey -24 15 £188 -16.66% 14
Oxfordshire 0 13 £200 -9.09% 13
Berkshire -8 13 £287 -36.33% 11
Leeds -23 13 £288 +12.74% 13
Cambridgeshire +5 12 £174 -11.89% 5
Bristol +7 11 £200 +37.93% 6
Warwickshire +5 11 £275 -42.10%
Wiltshire -9 11 £265 -25.87% 5
Edinburgh -13 11 £140 -3.44%
Wales +12 10 £325 -23.52% 4
Glasgow +6 10 £413 +150.00% 3

Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Analyst in the job title.

1 739 (48.14%) Windows
2 500 (32.57%) Active Directory
3 447 (29.12%) Microsoft
4 422 (27.49%) ITIL
5 356 (23.19%) MS Office
6 343 (22.35%) Windows 7
7 339 (22.08%) Finance
8 329 (21.43%) SQL
9 242 (15.77%) MS Excel
10 200 (13.03%) Windows Server
11 188 (12.25%) Citrix
12 178 (11.60%) Oracle
13 173 (11.27%) Linux
14 160 (10.42%) Unix
15 135 (8.79%) Windows Server 2008
16 124 (8.08%) SLA
17 121 (7.88%) MS Exchange
17 121 (7.88%) Banking
18 119 (7.75%) Office 365
19 116 (7.56%) Incident Management
20 111 (7.23%) SQL Server
21 109 (7.10%) Blackberry
22 108 (7.04%) Windows XP
23 105 (6.84%) VMware
23 105 (6.84%) Windows 8
24 103 (6.71%) Java
25 97 (6.32%) Service Management
26 93 (6.06%) Cisco
27 92 (5.99%) Analytical Skills
28 87 (5.67%) DNS

Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 121 (7.88%) MS Exchange
2 81 (5.28%) SharePoint
3 64 (4.17%) Blackberry Enterprise Server
4 56 (3.65%) IIS
5 47 (3.06%) Exchange Server 2010
6 36 (2.35%) Skype for Business
7 32 (2.08%) Tomcat
8 29 (1.89%) Apache
9 28 (1.82%) Exchange Server 2003
9 28 (1.82%) Exchange Server 2007
10 18 (1.17%) JBoss
11 15 (0.98%) CMS
12 14 (0.91%) BizTalk Server
12 14 (0.91%) SharePoint 2010
12 14 (0.91%) WebSphere
13 13 (0.85%) Exchange Server 2013
13 13 (0.85%) SharePoint 2013
14 11 (0.72%) WebLogic
15 10 (0.65%) IBM Notes
16 8 (0.52%) WordPress
Applications
1 356 (23.19%) MS Office
2 242 (15.77%) MS Excel
3 19 (1.24%) MS PowerPoint
4 18 (1.17%) MS Project
4 18 (1.17%) MS Visio
4 18 (1.17%) Spreadsheet
5 2 (0.13%) CATIA
6 1 (0.065%) Acrobat
6 1 (0.065%) Adobe Creative Suite
6 1 (0.065%) FrameMaker
Business Applications
1 19 (1.24%) Oracle EBS
2 11 (0.72%) Northgate Housing
3 10 (0.65%) Markit EDM
3 10 (0.65%) Unit4 Business World
4 9 (0.59%) Dynamics CRM
4 9 (0.59%) ION MarketView
5 8 (0.52%) SAP Oil and Gas
6 7 (0.46%) Hi Portfolio
7 6 (0.39%) CSG Singleview
7 6 (0.39%) Dynamics AX
7 6 (0.39%) Oracle EBS R12
7 6 (0.39%) Remedy ITSM
8 5 (0.33%) assyst
8 5 (0.33%) Oracle Applications
8 5 (0.33%) Oracle Financials
9 4 (0.26%) Maximo
9 4 (0.26%) Oracle iProcurement
9 4 (0.26%) Oracle Payables
9 4 (0.26%) Oracle Procure-to-Pay
9 4 (0.26%) Oracle Receivables
Cloud Services
1 119 (7.75%) Office 365
2 16 (1.04%) Microsoft Azure
3 9 (0.59%) Amazon AWS
4 8 (0.52%) Yammer
5 5 (0.33%) Google Apps
6 4 (0.26%) Amazon EC2
7 3 (0.20%) Cloud Computing
8 2 (0.13%) Adobe Creative Cloud
8 2 (0.13%) Azure Active Directory
8 2 (0.13%) Google Analytics
8 2 (0.13%) IaaS
8 2 (0.13%) OneDrive
8 2 (0.13%) SaaS
9 1 (0.065%) Google Play
9 1 (0.065%) Mimecast
9 1 (0.065%) SuccessFactors
9 1 (0.065%) Veeva
Communications & Networking
1 87 (5.67%) DNS
2 76 (4.95%) TCP/IP
3 70 (4.56%) LAN
3 70 (4.56%) WAN
4 53 (3.45%) DHCP
5 52 (3.39%) VPN
6 44 (2.87%) Firewall
7 43 (2.80%) Internet
8 27 (1.76%) VoIP
9 25 (1.63%) Wireless
10 24 (1.56%) SAN
11 19 (1.24%) Extranet
11 19 (1.24%) Intranet
12 14 (0.91%) HTTP
13 12 (0.78%) IP Telephony
14 10 (0.65%) Remote Desktop
14 10 (0.65%) SSL
14 10 (0.65%) Wi-Fi
15 9 (0.59%) LDAP
15 9 (0.59%) MPLS
Database & Business Intelligence
1 111 (7.23%) SQL Server
2 37 (2.41%) Oracle Database
3 31 (2.02%) SQL Server 2008
4 20 (1.30%) MS Access
4 20 (1.30%) Relational Database
5 18 (1.17%) BusinessObjects
6 17 (1.11%) SQL Server Reporting Services
7 16 (1.04%) Data Warehouse
8 13 (0.85%) Crystal Reports
8 13 (0.85%) Oracle Database 11g
8 13 (0.85%) PostgreSQL
8 13 (0.85%) SQL Server Integration Services
9 9 (0.59%) MySQL
9 9 (0.59%) Oracle BI EE
10 8 (0.52%) DB2
11 7 (0.46%) BusinessObjects XI
11 7 (0.46%) Oracle Discoverer
11 7 (0.46%) QlikView
11 7 (0.46%) RDBMS
11 7 (0.46%) SQL Server 2005
Development Applications
1 32 (2.08%) JIRA
2 13 (0.85%) Subversion
3 12 (0.78%) Jenkins
4 11 (0.72%) Toad
5 9 (0.59%) Atlassian Bamboo
6 8 (0.52%) Log4j
6 8 (0.52%) Maven
7 7 (0.46%) Visual Studio
8 6 (0.39%) Ant
9 5 (0.33%) Team Foundation Server
10 4 (0.26%) ClearCase
11 3 (0.20%) Eclipse
12 2 (0.13%) Mercurial
12 2 (0.13%) MSI
12 2 (0.13%) Oracle APEX
12 2 (0.13%) Oracle Forms
12 2 (0.13%) SQL Server Management Studio (SSMS)
12 2 (0.13%) TeamCity
12 2 (0.13%) YouTrack
13 1 (0.065%) Xdebug
General
1 339 (22.08%) Finance
2 121 (7.88%) Banking
3 69 (4.50%) Law
4 67 (4.36%) Front Office
5 64 (4.17%) Legal
6 46 (3.00%) Investment Banking
7 45 (2.93%) Retail
8 31 (2.02%) Manufacturing
9 28 (1.82%) Telecoms
10 23 (1.50%) Back Office
11 22 (1.43%) Billing
12 18 (1.17%) Advertising
13 15 (0.98%) Marketing
14 9 (0.59%) French Language
14 9 (0.59%) General Ledger
15 8 (0.52%) Electronics
15 8 (0.52%) Financial Institution
16 7 (0.46%) German Language
17 5 (0.33%) Automotive
17 5 (0.33%) Military
Libraries, Frameworks & Software Standards
1 57 (3.71%) .NET
2 35 (2.28%) HTML
3 29 (1.89%) XML
4 27 (1.76%) FIX Protocol
5 26 (1.69%) J2EE
6 25 (1.63%) Middleware
6 25 (1.63%) Web Services
7 23 (1.50%) CSS
8 16 (1.04%) ASP.NET
9 13 (0.85%) J2SE
10 10 (0.65%) EDI
11 9 (0.59%) .NET Framework
11 9 (0.59%) XSLT
12 8 (0.52%) jQuery
12 8 (0.52%) Spring
12 8 (0.52%) WebSphere MQ
12 8 (0.52%) XML Schema
13 7 (0.46%) Classic ASP
13 7 (0.46%) Rendezvous
13 7 (0.46%) SOAP
Miscellaneous
1 109 (7.10%) Blackberry
2 92 (5.99%) Analytical Skills
3 42 (2.74%) Management Information System
3 42 (2.74%) Smartphone
4 38 (2.48%) Data Centre
5 35 (2.28%) Foreign Exchange (FX)
6 32 (2.08%) Equities
7 31 (2.02%) Fixed Income
8 30 (1.95%) Derivative
9 25 (1.63%) iPad
10 23 (1.50%) Driving Licence
11 22 (1.43%) iPhone
12 19 (1.24%) Enterprise Software
12 19 (1.24%) NHS
13 17 (1.11%) Video Conferencing
14 15 (0.98%) Life Science
15 13 (0.85%) Computer Science
16 12 (0.78%) Client/Server
16 12 (0.78%) Mainframe
17 11 (0.72%) Clustering
Operating Systems
1 739 (48.14%) Windows
2 343 (22.35%) Windows 7
3 200 (13.03%) Windows Server
4 173 (11.27%) Linux
5 160 (10.42%) Unix
6 135 (8.79%) Windows Server 2008
7 108 (7.04%) Windows XP
8 105 (6.84%) Windows 8
9 79 (5.15%) Windows Server 2012
10 70 (4.56%) Windows Server 2003
11 47 (3.06%) Windows 10
12 38 (2.48%) Red Hat Enterprise Linux
13 35 (2.28%) Mac OS X
14 32 (2.08%) Apple iOS
15 27 (1.76%) Android
16 15 (0.98%) Solaris
17 8 (0.52%) Mac OS
18 7 (0.46%) Windows 2000 Server
18 7 (0.46%) Windows Vista
19 6 (0.39%) AIX
Processes & Methodologies
1 422 (27.49%) ITIL
2 116 (7.56%) Incident Management
3 97 (6.32%) Service Management
4 76 (4.95%) Change Management
5 67 (4.36%) Problem Management
6 54 (3.52%) Project Management
6 54 (3.52%) Service Delivery
7 51 (3.32%) CRM
8 49 (3.19%) Document Management
9 47 (3.06%) ITIL V3
10 46 (3.00%) Migration
11 44 (2.87%) Business Intelligence
12 41 (2.67%) Asset Management
13 39 (2.54%) ITSM
13 39 (2.54%) Release Management
14 37 (2.41%) Configuration Management
15 36 (2.35%) Workflow
16 33 (2.15%) Stakeholder Management
17 32 (2.08%) Business Analysis
17 32 (2.08%) Disaster Recovery
Programming Languages
1 329 (21.43%) SQL
2 103 (6.71%) Java
3 48 (3.13%) PL/SQL
4 46 (3.00%) Perl
5 41 (2.67%) Python
6 36 (2.35%) VBA
7 31 (2.02%) PowerShell
8 28 (1.82%) Shell Script
9 22 (1.43%) C#
9 22 (1.43%) JavaScript
10 20 (1.30%) T-SQL
11 19 (1.24%) PHP
12 18 (1.17%) Bash Shell
12 18 (1.17%) VB
13 16 (1.04%) C++
14 12 (0.78%) C
15 6 (0.39%) VB.NET
16 5 (0.33%) COBOL
16 5 (0.33%) VBScript
17 3 (0.20%) Groovy
Qualifications
1 80 (5.21%) Microsoft Certification
2 60 (3.91%) Security Cleared
3 54 (3.52%) MCP
4 49 (3.19%) Degree
5 44 (2.87%) MCSE
6 41 (2.67%) ITIL Certification
7 40 (2.61%) SC Cleared
8 27 (1.76%) Cisco Certification
9 24 (1.56%) CCNA
10 21 (1.37%) MCDST
11 18 (1.17%) MCSA
12 16 (1.04%) BPSS Clearance
13 14 (0.91%) A+ Certification
14 11 (0.72%) DBS Check
15 9 (0.59%) MCTS
16 8 (0.52%) ITIL Foundation Certificate
16 8 (0.52%) MOS
17 7 (0.46%) CCNP
18 5 (0.33%) MCITP
18 5 (0.33%) Siebel Certification
Quality Assurance & Compliance
1 124 (8.08%) SLA
2 19 (1.24%) QA
3 14 (0.91%) Disclosure Scotland
4 7 (0.46%) ISO/IEC 27001
5 3 (0.20%) Data Quality
5 3 (0.20%) HL7
6 2 (0.13%) COBIT
7 1 (0.065%) ISO 9001
7 1 (0.065%) P3O
7 1 (0.065%) PCI DSS
7 1 (0.065%) Sarbanes-Oxley
System Software
1 500 (32.57%) Active Directory
2 58 (3.78%) VMware Infrastructure
3 28 (1.82%) Hyper-V
4 24 (1.56%) XenApp
5 16 (1.04%) vSphere
6 15 (0.98%) XenDesktop
7 14 (0.91%) VMware ESX
8 13 (0.85%) Microsoft App-V
9 12 (0.78%) Virtual Desktop
10 10 (0.65%) Terminal Services
11 7 (0.46%) Virtual Machines
11 7 (0.46%) VMware ESXi
12 6 (0.39%) Virtual Servers
13 4 (0.26%) BitLocker
13 4 (0.26%) Citrix Presentation Server
13 4 (0.26%) UAG
13 4 (0.26%) VMware Server
14 3 (0.20%) Microsoft Virtual Server
15 2 (0.13%) Firmware
15 2 (0.13%) Terminal Server
Systems Management
1 83 (5.41%) SCCM
2 26 (1.69%) Control-M
3 16 (1.04%) ITRS Geneos
4 13 (0.85%) NetBackup
4 13 (0.85%) SCOM
5 12 (0.78%) Backup Exec
6 8 (0.52%) Norton AntiVirus
7 7 (0.46%) DameWare
7 7 (0.46%) Microsoft Data Protection Manager
7 7 (0.46%) Nagios
7 7 (0.46%) Puppet
7 7 (0.46%) WSUS
8 6 (0.39%) Symantec Endpoint Protection
8 6 (0.39%) Tivoli
9 5 (0.33%) EMC NetWorker
9 5 (0.33%) Kibana
9 5 (0.33%) logstash
9 5 (0.33%) SCDPM
10 4 (0.26%) AirWatch
10 4 (0.26%) BladeLogic
Vendors
1 447 (29.12%) Microsoft
2 188 (12.25%) Citrix
3 178 (11.60%) Oracle
4 105 (6.84%) VMware
5 93 (6.06%) Cisco
6 58 (3.78%) HP
7 53 (3.45%) Remedy
8 42 (2.74%) SAP
9 40 (2.61%) IBM
10 38 (2.48%) Sybase
11 37 (2.41%) Apple
12 36 (2.35%) Bloomberg
13 30 (1.95%) Red Hat
13 30 (1.95%) ServiceNow
14 24 (1.56%) LANDesk
15 23 (1.50%) iManage
16 21 (1.37%) Dell
16 21 (1.37%) Google
16 21 (1.37%) Reuters
17 19 (1.24%) Symantec
Wrexham, Clwyd
HAYS INFORMATION TECHNOLOGY
Rate: £12.50 per hour
Posted: 7 hours ago
London
Networx
Rate: Up to £35,000 depending on skills + Benefits
Posted: Yesterday
London
Lawrence Harvey Enterprise
Posted: 14 hours ago
Southampton, Hampshire
Networkers
Rate: £80 - £100 per day
Posted: 2 days ago
London
Lorien Resourcing
Rate: £130 - £135 per day
Posted: Yesterday
Nottingham, Nottinghamshire
Rebel Recruitment
Rate: From £14 to £22 per hour
Posted: 2 days ago
Gloucester, Gloucestershire
Raytheon Systems Ltd
Rate: competitive salary plus benefits
Posted: Yesterday
Cambridge, Cambridgeshire
DCV Technologies
Rate: From £26,000 to £29,000 per annum 5 months fixed term
Posted: Yesterday
London
McGregor Boyall
Rate: £500 - £600 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £180 - £200 per day
Posted: Yesterday
Sheffield
aap3
Rate: £200 - £250 per day + Travel Expenses
Posted: 2 days ago
London
Hydrogen
Rate: £100.00 - £135.00 per day
Posted: 6 days ago
City, London
ReThink Recruitment
Rate: £400 - £475 per day
Posted: 5 days ago
City, London
Hatstand Limited
Rate: £288.64 - £303.07 per day
Posted: 5 days ago
Watford
Edward Carter Solutions
Rate: Excellent
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Rate: £17.50 - £18.00 per hour + Benefits
Posted: 6 days ago
Oxford, Oxfordshire
Red10
Rate: £100 - £150 per day
Posted: 6 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago
London
Hays Finance Technology
Rate: £400.00 - £450.00 per day
Posted: 5 days ago
City, London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: £450 - £550 per day
Posted: 6 days ago
Basildon
Spectrum IT
Rate: £100 - £125 per day
Posted: 16 days ago
North West England
People Source Consulting
Rate: £300 - £400 per day
Posted: 13 days ago