The statistics below represent IT contracts advertised across the UK that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Support Analyst
UK
Rank 190 161 112
Rank change year-on-year
-29 -49
Contract jobs requiring a Support Analyst 604 769 957
As % of all contract IT jobs located in the UK 1.35% 1.51% 1.92%
As % of the Job Titles category 1.42% 1.60% 2.02%
Number of daily rates quoted 340 410 551
Median daily rate £250 £250 £236
Median daily rate % change year-on-year
- +5.82%
90% offered a daily rate of more than £125 £114 £125
10% offered a daily rate of more than £450 £426 £450
UK excluding London median daily rate £211 £256 £190
% change year-on-year
-17.56% +34.86%
Number of hourly rates quoted 70 121 142
Median hourly rate £15.00 £15.75 £16.00
Median hourly rate % change year-on-year
-4.76% -1.56%
90% offered a hourly rate of more than £11.50 £10.50 £11.59
10% offered a hourly rate of more than £21.00 £23.85 £26.00
UK excluding London median hourly rate £14.50 £15.00 £16.00
% change year-on-year
-3.33% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42483 48201 47260
As % of all contract IT jobs located in the UK 94.73% 94.78% 94.70%
Number of daily rates quoted 27643 30615 29774
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 1508 1765 1883
Median hourly rate £17.77 £17.50 £16.50
Median hourly rate % change year-on-year
+1.54% +6.06%
90% offered a hourly rate of more than £11.00 £10.73 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the UK

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst within the UK.

Support Analyst Daily Rate Trend in the UK

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 18 January 2017.

Support Analyst Daily Rate Histogram in the UK

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst within the UK.

Support Analyst Hourly Rate Trend in the UK

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst within the UK over the 3 months to 18 January 2017.

Support Analyst Hourly Rate Histogram in the UK

Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the UK over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 557 £265 +0.95% 246
London -29 253 £300 +20.00% 70
South East +1 93 £250 -16.66% 52
City of London -18 56 £400 +33.33% 23
East of England -29 43 £275 -8.33% 17
North West +15 38 £265 -7.01% 25
West Midlands -1 35 £160 -10.48% 15
East Midlands +9 33 £143 +25.00% 18
South West +23 28 £215 -30.64% 19
Scotland +27 24 £130 +13.04% 9
Hampshire +15 23 £250 +12.99% 7
North East +1 22 £335 -4.28% 4
Tyne and Wear -4 22 £335 -4.28% 3
Newcastle upon Tyne -3 21 £335 -4.28% 2
Derbyshire +12 20 £135 +18.42% 4
Glasgow +17 16 £130 +19.26% 4
Berkshire +6 16 £230 -3.15% 13
Buckinghamshire -1 15 £280 -5.08% 6
Essex -16 15 £275 -12.00% 1
Yorkshire -32 15 £145 -43.13% 27
Surrey +14 14 £169 -48.07% 11
Milton Keynes +2 13 £280 -9.67% 2
Manchester -6 13 £125 -56.14% 15
Derby +11 12 £135 +18.42% 1
Wiltshire +11 12 £215 - 8
Oxfordshire +2 12 £256 +50.73% 9
Merseyside +9 11 £268 +7.00% 2
West Yorkshire -13 11 £150 -15.49% 18
Warwickshire 0 10 £213 +6.25%
Lancashire - 10 £330 - 6

Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 18 January 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Analyst in the job title.

1 662 (49.15%) Windows
2 427 (31.70%) Microsoft
3 380 (28.21%) Active Directory
4 289 (21.46%) Windows 7
5 288 (21.38%) MS Office
6 284 (21.08%) ITIL
7 274 (20.34%) Finance
8 252 (18.71%) SQL
9 222 (16.48%) MS Excel
10 167 (12.40%) SQL Server
11 160 (11.88%) Windows Server
12 143 (10.62%) Citrix
13 133 (9.87%) Unix
14 129 (9.58%) Oracle
15 128 (9.50%) VMware
16 122 (9.06%) SLA
17 121 (8.98%) Linux
18 111 (8.24%) Banking
19 104 (7.72%) MS Exchange
20 101 (7.50%) TCP/IP
21 99 (7.35%) Service Management
22 94 (6.98%) Windows Server 2008
23 92 (6.83%) Analytical Skills
24 91 (6.76%) Cisco
25 81 (6.01%) Change Management
26 80 (5.94%) Windows Server 2012
27 77 (5.72%) Retail
28 74 (5.49%) VMware Infrastructure
28 74 (5.49%) Incident Management
29 70 (5.20%) Problem Management

Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (7.72%) MS Exchange
2 67 (4.97%) SharePoint
3 58 (4.31%) IIS
4 49 (3.64%) Exchange Server 2010
5 42 (3.12%) WebSphere
6 35 (2.60%) Blackberry Enterprise Server
7 31 (2.30%) Skype for Business
8 24 (1.78%) CMS
9 20 (1.48%) Exchange Server 2013
10 19 (1.41%) Exchange Server 2007
10 19 (1.41%) Tomcat
11 16 (1.19%) Drupal
12 15 (1.11%) Apache
12 15 (1.11%) WordPress
13 14 (1.04%) BizTalk Server
13 14 (1.04%) IBM Notes
14 8 (0.59%) JBoss
14 8 (0.59%) SharePoint 2010
15 7 (0.52%) Oracle Workflow
15 7 (0.52%) WebLogic
Applications
1 288 (21.38%) MS Office
2 222 (16.48%) MS Excel
3 54 (4.01%) MS PowerPoint
4 21 (1.56%) MS Project
5 12 (0.89%) MS Visio
6 4 (0.30%) Spreadsheet
7 3 (0.22%) Acrobat
7 3 (0.22%) RoboHelp
8 2 (0.15%) Autodesk Flame
8 2 (0.15%) Maya
8 2 (0.15%) NUKE
9 1 (0.074%) CATIA
Business Applications
1 28 (2.08%) Dynamics CRM
2 11 (0.82%) HFM
2 11 (0.82%) Oracle 11i
2 11 (0.82%) Oracle Applications
2 11 (0.82%) RMDS
3 10 (0.74%) Hyperion Planning
4 8 (0.59%) Orchard Housing
5 7 (0.52%) Dynamics NAV
5 7 (0.52%) Minerva
6 6 (0.45%) Demantra
6 6 (0.45%) Dynamics GP
6 6 (0.45%) SimCorp Dimension
7 5 (0.37%) Markit EDM
7 5 (0.37%) Northgate Housing
7 5 (0.37%) SAP Oil and Gas
8 4 (0.30%) BASE24
8 4 (0.30%) SAP FI
8 4 (0.30%) Summit
8 4 (0.30%) Unit4 Business World
9 3 (0.22%) HiPortfolio
Cloud Services
1 54 (4.01%) Office 365
2 20 (1.48%) IaaS
2 20 (1.48%) PaaS
2 20 (1.48%) SaaS
3 15 (1.11%) Microsoft Azure
4 8 (0.59%) Amazon AWS
5 6 (0.45%) GitHub
6 4 (0.30%) Google Drive
7 3 (0.22%) G Suite
7 3 (0.22%) Google Play
8 2 (0.15%) Mimecast
9 1 (0.074%) Adobe Creative Cloud
9 1 (0.074%) Azure Active Directory
9 1 (0.074%) Cloud Computing
9 1 (0.074%) OneDrive
9 1 (0.074%) SuccessFactors
9 1 (0.074%) Taleo
Communications & Networking
1 101 (7.50%) TCP/IP
2 57 (4.23%) LAN
3 51 (3.79%) DNS
4 45 (3.34%) DHCP
4 45 (3.34%) WAN
5 44 (3.27%) Firewall
6 38 (2.82%) VPN
7 30 (2.23%) Wireless
8 29 (2.15%) VoIP
9 28 (2.08%) SAN
10 24 (1.78%) Internet
11 13 (0.97%) Skype
12 11 (0.82%) IP Telephony
13 10 (0.74%) Wi-Fi
14 9 (0.67%) Cisco ASA
14 9 (0.67%) Network Security
14 9 (0.67%) Remote Desktop
15 7 (0.52%) Ethernet
15 7 (0.52%) MPLS
15 7 (0.52%) WebEx
Database & Business Intelligence
1 167 (12.40%) SQL Server
2 37 (2.75%) Oracle Database
3 34 (2.52%) SQL Server 2008
4 28 (2.08%) SQL Server Reporting Services
5 26 (1.93%) SQL Server 2012
6 25 (1.86%) Relational Database
7 24 (1.78%) SQL Server Integration Services
8 22 (1.63%) SQL Server 2005
9 18 (1.34%) Oracle Database 10g
10 17 (1.26%) Data Warehouse
11 16 (1.19%) Oracle Reports
12 14 (1.04%) Essbase
13 12 (0.89%) BusinessObjects
14 11 (0.82%) SQL Server 2014
15 9 (0.67%) Crystal Reports
16 7 (0.52%) Data Mart
16 7 (0.52%) MS Access
16 7 (0.52%) MySQL
17 6 (0.45%) GIS
17 6 (0.45%) SQL Server Analysis Services
Development Applications
1 17 (1.26%) JIRA
2 12 (0.89%) Team Foundation Server
3 9 (0.67%) Oracle Forms
4 6 (0.45%) Visual Studio
5 5 (0.37%) SQL Server Management Studio (SSMS)
6 4 (0.30%) JDeveloper
6 4 (0.30%) MSI
6 4 (0.30%) TeamCity
6 4 (0.30%) Toad
7 3 (0.22%) Eclipse
7 3 (0.22%) Jenkins
7 3 (0.22%) Sonatype Nexus
7 3 (0.22%) Subversion
8 2 (0.15%) Ant
8 2 (0.15%) JUnit
8 2 (0.15%) Oracle APEX
9 1 (0.074%) Atlassian Bamboo
9 1 (0.074%) Bugzilla
9 1 (0.074%) Xdebug
General
1 274 (20.34%) Finance
2 111 (8.24%) Banking
3 77 (5.72%) Retail
4 55 (4.08%) Front Office
5 42 (3.12%) Legal
6 33 (2.45%) Investment Banking
7 32 (2.38%) Telecoms
8 30 (2.23%) Law
8 30 (2.23%) Manufacturing
9 28 (2.08%) Back Office
10 19 (1.41%) Advertising
11 13 (0.97%) Financial Institution
12 12 (0.89%) Publishing
13 11 (0.82%) Marketing
14 10 (0.74%) Pharmaceutical
15 8 (0.59%) International Banking
15 8 (0.59%) Retail Banking
16 7 (0.52%) General Ledger
16 7 (0.52%) Local Government
17 5 (0.37%) Electronics
Libraries, Frameworks & Software Standards
1 42 (3.12%) .NET
2 35 (2.60%) FIX Protocol
3 27 (2.00%) XML
4 23 (1.71%) HTML
5 19 (1.41%) CSS
6 16 (1.19%) Web Services
7 15 (1.11%) Middleware
8 13 (0.97%) XSLT
9 12 (0.89%) Rendezvous
10 9 (0.67%) .NET Framework
10 9 (0.67%) J2EE
11 7 (0.52%) ASP.NET
11 7 (0.52%) ASP.NET Web API
11 7 (0.52%) Murex MxML
11 7 (0.52%) Software Packaging
12 5 (0.37%) Spring
13 4 (0.30%) IBM Integration Bus
13 4 (0.30%) SAML
13 4 (0.30%) WCF
13 4 (0.30%) WPF
Miscellaneous
1 92 (6.83%) Analytical Skills
2 69 (5.12%) Blackberry
3 41 (3.04%) Foreign Exchange (FX)
3 41 (3.04%) Smartphone
4 38 (2.82%) Management Information System
5 33 (2.45%) Equities
6 31 (2.30%) Video Conferencing
7 30 (2.23%) SWIFT
8 27 (2.00%) Derivative
9 25 (1.86%) Fixed Income
9 25 (1.86%) iPad
10 24 (1.78%) Data Centre
11 23 (1.71%) iPhone
11 23 (1.71%) NHS
12 19 (1.41%) Computer Science
13 15 (1.11%) Driving Licence
13 15 (1.11%) Tandem
14 13 (0.97%) Fat Client
14 13 (0.97%) Thin Client
15 12 (0.89%) CMDB
Operating Systems
1 662 (49.15%) Windows
2 289 (21.46%) Windows 7
3 160 (11.88%) Windows Server
4 133 (9.87%) Unix
5 121 (8.98%) Linux
6 94 (6.98%) Windows Server 2008
7 80 (5.94%) Windows Server 2012
8 68 (5.05%) Windows 10
9 66 (4.90%) Windows XP
10 60 (4.45%) Windows 8
11 45 (3.34%) Windows Server 2003
12 31 (2.30%) Mac OS X
13 30 (2.23%) Apple iOS
14 27 (2.00%) Android
15 22 (1.63%) AIX
15 22 (1.63%) Windows 2000
16 9 (0.67%) HPUX
16 9 (0.67%) Windows Mobile
17 7 (0.52%) Windows Phone
18 6 (0.45%) CentOS
Processes & Methodologies
1 284 (21.08%) ITIL
2 99 (7.35%) Service Management
3 81 (6.01%) Change Management
4 74 (5.49%) Incident Management
5 70 (5.20%) Problem Management
6 59 (4.38%) Migration
7 54 (4.01%) Project Management
8 48 (3.56%) Asset Management
9 44 (3.27%) CRM
10 40 (2.97%) Service Delivery
11 38 (2.82%) ITIL V3
11 38 (2.82%) Stakeholder Management
12 34 (2.52%) Business Intelligence
12 34 (2.52%) Change Control
12 34 (2.52%) Release Management
13 33 (2.45%) ITSM
13 33 (2.45%) PRINCE2
14 31 (2.30%) Configuration Management
15 30 (2.23%) Agile Software Development
16 28 (2.08%) Data Management
Programming Languages
1 252 (18.71%) SQL
2 45 (3.34%) PowerShell
3 42 (3.12%) C#
4 38 (2.82%) Java
5 29 (2.15%) Perl
6 28 (2.08%) PL/SQL
7 25 (1.86%) T-SQL
8 20 (1.48%) JavaScript
8 20 (1.48%) Python
9 17 (1.26%) VBA
10 11 (0.82%) VBScript
11 8 (0.59%) Shell Script
12 7 (0.52%) C
12 7 (0.52%) VB
13 5 (0.37%) COBOL
13 5 (0.37%) R
13 5 (0.37%) VB.NET
14 4 (0.30%) C++
15 3 (0.22%) Bash Shell
16 2 (0.15%) Ruby
Qualifications
1 69 (5.12%) Degree
2 62 (4.60%) Security Cleared
3 44 (3.27%) Microsoft Certification
4 41 (3.04%) ITIL Certification
5 38 (2.82%) MCP
6 31 (2.30%) SC Cleared
7 23 (1.71%) MCSE
8 16 (1.19%) Cisco Certification
9 15 (1.11%) CCNA
10 12 (0.89%) A+ Certification
10 12 (0.89%) DV Cleared
11 11 (0.82%) MCSA
12 10 (0.74%) BPSS Clearance
12 10 (0.74%) MCDST
13 8 (0.59%) MCITP
14 5 (0.37%) DBS Check
14 5 (0.37%) ISEB
14 5 (0.37%) ITIL Foundation Certificate
14 5 (0.37%) MOS
15 4 (0.30%) PMP
Quality Assurance & Compliance
1 122 (9.06%) SLA
2 19 (1.41%) Disclosure Scotland
3 11 (0.82%) ISO 9001
4 9 (0.67%) QA
4 9 (0.67%) SEPA
5 7 (0.52%) HL7
6 5 (0.37%) Data Quality
7 4 (0.30%) Sarbanes-Oxley
8 1 (0.074%) GxP
8 1 (0.074%) ISO/IEC 27001
8 1 (0.074%) MiFID
System Software
1 380 (28.21%) Active Directory
2 74 (5.49%) VMware Infrastructure
3 31 (2.30%) XenApp
4 25 (1.86%) Hyper-V
5 24 (1.78%) vSphere
6 19 (1.41%) Virtual Desktop
7 17 (1.26%) Microsoft App-V
8 12 (0.89%) Terminal Services
9 9 (0.67%) Virtual Machines
9 9 (0.67%) VMware ESXi
9 9 (0.67%) XenDesktop
10 8 (0.59%) Virtual Servers
11 7 (0.52%) VMware Server
12 5 (0.37%) Firmware
12 5 (0.37%) VMware ESX
13 4 (0.30%) BitLocker
13 4 (0.30%) XenServer
14 3 (0.22%) UAG
15 2 (0.15%) Forefront TMG
15 2 (0.15%) Xsan
Systems Management
1 69 (5.12%) SCCM
2 23 (1.71%) WSUS
3 15 (1.11%) Control-M
4 11 (0.82%) AirWatch
5 9 (0.67%) ITRS Geneos
6 8 (0.59%) SCOM
7 7 (0.52%) Norton AntiVirus
8 6 (0.45%) Backup Exec
8 6 (0.45%) Nagios
8 6 (0.45%) SafeCom
9 5 (0.37%) McAfee ePO
9 5 (0.37%) Microsoft Intune
10 4 (0.30%) EdgeSight
10 4 (0.30%) Grafana
10 4 (0.30%) Oracle Identity Management
10 4 (0.30%) Oracle Identity Manager
10 4 (0.30%) Symantec Enterprise Vault
10 4 (0.30%) Tivoli Storage Manager
10 4 (0.30%) WhatsUp Gold
11 3 (0.22%) Microsoft Data Protection Manager
Vendors
1 427 (31.70%) Microsoft
2 143 (10.62%) Citrix
3 129 (9.58%) Oracle
4 128 (9.50%) VMware
5 91 (6.76%) Cisco
6 42 (3.12%) SAP
7 36 (2.67%) HP
8 28 (2.08%) Dell
9 27 (2.00%) Reuters
10 26 (1.93%) Apple
10 26 (1.93%) Bloomberg
10 26 (1.93%) Sybase
11 22 (1.63%) Intel Security
11 22 (1.63%) LANDesk
11 22 (1.63%) Remedy
11 22 (1.63%) ServiceNow
12 20 (1.48%) IBM
13 18 (1.34%) Google
13 18 (1.34%) Murex
14 16 (1.19%) Hyperion
London
Square One Resources
Rate: Unspecified Market Rates
Posted: 20 hours ago
Yeovil, Somerset
Sanderson Government & Defence
Salary: Excellent benefits
Posted: Yesterday
Manchester, Lancashire
Harvey Nash plc
Posted: 14 hours ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Rate: Up to £180 per day Up to £180 per day
Posted: Yesterday
Wiltshire
IntaPeople
Rate: Competitive
Posted: 13 hours ago
London
onezeero.
Rate: £450 - £500 per day
Posted: 19 hours ago
Oxford, Oxfordshire
Colston Consulting
Rate: £120 - £160 per day
Posted: 2 days ago
Manchester, Lancashire
Plan-net
Rate: Competitive rate
Posted: Yesterday
London
Ashdown IT
Rate: £100 - £140 per day
Posted: 5 days ago
Glasgow, Lanarkshire
TEKsystems
Posted: 6 days ago
South East London
360 Resourcing Solutions
Rate: £30931.00 to £43668.00 per year
Posted: 5 days ago
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Rate: From £13 to £17 per hour
Posted: 6 days ago
Wakefield, West Yorkshire
Reed Technology
Rate: £250 - £300 per day
Posted: 5 days ago
Portsmouth, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £14 per hour
Posted: 6 days ago
Alfreton, Derbyshire
Harvey Nash plc
Rate: £140 - £150 per annum
Posted: 5 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 9 days ago