The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 183 198 217
Rank change year-on-year
+15 +19
Contract jobs requiring a Desktop Support Engineer 60 50 34
As % of all contract IT jobs located in the South East 0.65% 0.57% 0.34%
As % of the Job Titles category 0.70% 0.62% 0.37%
Number of daily rates quoted 23 11 4
Average daily rate
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£190 £150 £125
Average daily rate % change year-on-year
+26.66% +20.00%
90% offered a daily rate of more than £128 £118 £119
10% offered a daily rate of more than £315 £198 £150
UK excluding London average daily rate £159 £141 £140
% change year-on-year
+12.38% +0.89%
Number of hourly rates quoted 15 26 19
Average hourly rate £16.16 £13.87 £17.00
Average hourly rate % change year-on-year
+16.51% -18.41%
90% offered a hourly rate of more than £12.70 £12.88 £12.39
10% offered a hourly rate of more than £19.00 £16.83 £20.00
UK excluding London average hourly rate £15.01 £13.87 £14.68
% change year-on-year
+8.23% -5.48%
Desktop Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8534 8116 9138
As % of all contract IT jobs located in the South East 91.96% 92.91% 91.84%
Number of daily rates quoted 4759 4311 4248
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £220 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 442 505 599
Average hourly rate £16.14 £16.50 £17.50
Average hourly rate % change year-on-year
-2.18% -5.71%
90% offered a hourly rate of more than £10.90 £11.00 £11.50
10% offered a hourly rate of more than £42.10 £39.50 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the South East

Desktop Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the South East region.

Desktop Support Engineer Daily Rate Trend in the South East

Desktop Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the South East region over the 3 months to 19 September 2014.

Desktop Support Engineer Daily Rate Histogram in the South East

Desktop Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the South East region.

Desktop Support Engineer Hourly Rate Trend in the South East

Desktop Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +1 16 £150 +22.44% 3
Berkshire +18 13 £300 +50.00% 1
Hampshire -23 11 £225 +25.00%
Oxfordshire +1 6 - - 2
West Sussex +5 4 £128 -27.14%
Buckinghamshire -2 4 £200 -
Desktop Support Engineer
England

Desktop Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT contractor jobs across the South East region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 64 (69.57%) Windows
2 46 (50.00%) Windows 7
3 34 (36.96%) Active Directory
4 33 (35.87%) MS Office
5 25 (27.17%) Microsoft
6 24 (26.09%) Windows XP
7 18 (19.57%) Windows Server 2008
8 16 (17.39%) Citrix
8 16 (17.39%) Windows Server 2003
9 15 (16.30%) ITIL
10 13 (14.13%) HP
10 13 (14.13%) Blackberry
11 12 (13.04%) MS Excel
12 11 (11.96%) Security Cleared
13 10 (10.87%) MS Exchange
14 9 (9.78%) SLA
14 9 (9.78%) SCCM
14 9 (9.78%) VMware
15 8 (8.70%) SC Cleared
16 7 (7.61%) Analytical Skills
17 6 (6.52%) TCP/IP
17 6 (6.52%) Lotus
18 5 (5.43%) WAN
18 5 (5.43%) DHCP
18 5 (5.43%) LAN
18 5 (5.43%) DNS
18 5 (5.43%) SharePoint
18 5 (5.43%) IBM Notes
18 5 (5.43%) Incident Management
18 5 (5.43%) Migration

Desktop Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT contractor jobs across the South East region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (10.87%) MS Exchange
2 5 (5.43%) SharePoint
2 5 (5.43%) IBM Notes
3 3 (3.26%) Lync
3 3 (3.26%) SharePoint 2013
4 1 (1.09%) Blackberry Enterprise Server
4 1 (1.09%) Site Server
4 1 (1.09%) Lotus Domino
4 1 (1.09%) Exchange Server 2003
4 1 (1.09%) Exchange Server 2007
4 1 (1.09%) Exchange Server 2010
4 1 (1.09%) Exchange Server 2013
Applications
1 33 (35.87%) MS Office
2 12 (13.04%) MS Excel
Cloud Services
1 1 (1.09%) Office 365
Communications & Networking
1 6 (6.52%) TCP/IP
2 5 (5.43%) WAN
2 5 (5.43%) DHCP
2 5 (5.43%) LAN
2 5 (5.43%) DNS
3 4 (4.35%) VPN
4 3 (3.26%) Internet
4 3 (3.26%) 3G
4 3 (3.26%) VoIP
4 3 (3.26%) Broadband
4 3 (3.26%) Wireless
5 1 (1.09%) Intranet
5 1 (1.09%) WLAN
5 1 (1.09%) Network Security
Database & Business Intelligence
1 1 (1.09%) SQL Server
General
1 4 (4.35%) Finance
2 1 (1.09%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.26%) Application Packaging
2 2 (2.17%) OLE
Miscellaneous
1 13 (14.13%) Blackberry
2 7 (7.61%) Analytical Skills
3 3 (3.26%) Video Conferencing
3 3 (3.26%) iPhone
3 3 (3.26%) iPad
4 2 (2.17%) Fat Client
4 2 (2.17%) Thin Client
5 1 (1.09%) Handset
5 1 (1.09%) Clustering
5 1 (1.09%) Digital Media
Operating Systems
1 64 (69.57%) Windows
2 46 (50.00%) Windows 7
3 24 (26.09%) Windows XP
4 18 (19.57%) Windows Server 2008
5 16 (17.39%) Windows Server 2003
6 5 (5.43%) Windows 8
6 5 (5.43%) Windows Server 2012
7 3 (3.26%) Windows Vista
7 3 (3.26%) Apple iOS
8 2 (2.17%) Windows Mobile
8 2 (2.17%) Android
8 2 (2.17%) Red Hat Enterprise Linux
8 2 (2.17%) UNIX
8 2 (2.17%) Linux
8 2 (2.17%) Windows 2000
8 2 (2.17%) Mac OS X
9 1 (1.09%) Mac OS
9 1 (1.09%) Windows 2000 Server
Processes & Methodologies
1 15 (16.30%) ITIL
2 5 (5.43%) Incident Management
2 5 (5.43%) Migration
2 5 (5.43%) Service Delivery
3 4 (4.35%) Service Management
3 4 (4.35%) Asset Management
4 3 (3.26%) Problem Management
4 3 (3.26%) Security Management
5 2 (2.17%) Change Management
5 2 (2.17%) Configuration Management
5 2 (2.17%) Project Management
6 1 (1.09%) User Acceptance Testing
6 1 (1.09%) Data Analysis
6 1 (1.09%) Disaster Recovery
6 1 (1.09%) ITSM
6 1 (1.09%) Kalman Filter
Programming Languages
1 2 (2.17%) Bourne shell
1 2 (2.17%) Korn
1 2 (2.17%) VB
1 2 (2.17%) C
1 2 (2.17%) Perl
2 1 (1.09%) SQL
2 1 (1.09%) Java
Qualifications
1 11 (11.96%) Security Cleared
2 8 (8.70%) SC Cleared
3 3 (3.26%) Cisco Certification
3 3 (3.26%) CCNA
4 2 (2.17%) DV Cleared
4 2 (2.17%) MCP
4 2 (2.17%) Microsoft Certification
5 1 (1.09%) MCSA
5 1 (1.09%) MCDST
5 1 (1.09%) MCTS
5 1 (1.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (9.78%) SLA
2 1 (1.09%) QA
System Software
1 34 (36.96%) Active Directory
2 4 (4.35%) VMware Infrastructure
3 2 (2.17%) XenApp
3 2 (2.17%) NFS
4 1 (1.09%) Hyper-V
Systems Management
1 9 (9.78%) SCCM
2 2 (2.17%) NetBackup
2 2 (2.17%) Nagios
Vendors
1 25 (27.17%) Microsoft
2 16 (17.39%) Citrix
3 13 (14.13%) HP
4 9 (9.78%) VMware
5 6 (6.52%) Lotus
6 4 (4.35%) LANDesk
6 4 (4.35%) Cisco
6 4 (4.35%) Apple
7 2 (2.17%) Isilon
7 2 (2.17%) Altiris
7 2 (2.17%) Red Hat
7 2 (2.17%) EMC
7 2 (2.17%) Veritas
7 2 (2.17%) Sophos
8 1 (1.09%) Toshiba
8 1 (1.09%) Symantec
8 1 (1.09%) Avaya
8 1 (1.09%) SAP
8 1 (1.09%) Dell
8 1 (1.09%) Adobe
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