The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 387 418 401
Rank change year-on-year
+31 -17
Contract jobs requiring a Desktop Support Engineer 195 143 179
As % of all contract IT jobs located in England 0.39% 0.29% 0.33%
As % of the Job Titles category 0.42% 0.32% 0.36%
Number of daily rates quoted 79 42 50
Average daily rate
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of your Daily Rate
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£165 £150 £150
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £114 £100 £110
10% offered a daily rate of more than £243 £220 £300
UK excluding London average daily rate £155 £143 £130
% change year-on-year
+8.77% +9.61%
Number of hourly rates quoted 52 62 66
Average hourly rate £15.88 £15.00 £15.00
Average hourly rate % change year-on-year
+5.83% -
90% offered a hourly rate of more than £12.50 £11.55 £11.50
10% offered a hourly rate of more than £20.50 £18.90 £20.00
UK excluding London average hourly rate £15.00 £13.98 £14.55
% change year-on-year
+7.33% -3.95%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46443 45266 50025
As % of all contract IT jobs located in England 92.33% 92.82% 92.91%
Number of daily rates quoted 28666 27485 28743
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1833 1984 2511
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £38.50 £40.57 £41.00
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 27 August 2014.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 27 August 2014.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 62 £159 -20.62% 10
South East +13 61 £168 +11.66% 4
North West +21 28 £193 +35.08%
West Midlands +1 13 £160 +88.23% 1
East of England -21 13 £124 +4.32%
South West -37 7 £133 +3.92%
Yorkshire +4 4 - - 1
East Midlands +4 4 £115 -29.23%
North East -21 3 £225 -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 August 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 291 (79.51%) Windows
2 210 (57.38%) Windows 7
3 159 (43.44%) MS Office
3 159 (43.44%) Windows XP
4 154 (42.08%) Active Directory
5 142 (38.80%) Microsoft
6 79 (21.58%) Citrix
7 75 (20.49%) Security Cleared
8 68 (18.58%) SC Cleared
8 68 (18.58%) Blackberry
9 67 (18.31%) Windows Server 2003
9 67 (18.31%) Windows Server 2008
10 59 (16.12%) ITIL
11 57 (15.57%) SCCM
12 52 (14.21%) MS Excel
13 48 (13.11%) Windows Vista
14 46 (12.57%) MS Exchange
15 40 (10.93%) SLA
16 32 (8.74%) Finance
17 28 (7.65%) LAN
18 22 (6.01%) TCP/IP
19 21 (5.74%) Cisco
19 21 (5.74%) CA
19 21 (5.74%) DNS
19 21 (5.74%) Software Deployment
19 21 (5.74%) Windows 8
20 20 (5.46%) Lotus
20 20 (5.46%) Apple
20 20 (5.46%) DHCP
21 19 (5.19%) IBM Notes

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 August 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (12.57%) MS Exchange
2 19 (5.19%) IBM Notes
3 15 (4.10%) SharePoint
4 13 (3.55%) Exchange Server 2003
5 11 (3.01%) Lync
6 10 (2.73%) Exchange Server 2010
7 9 (2.46%) Exchange Server 2007
8 8 (2.19%) Blackberry Enterprise Server
9 3 (0.82%) Lotus Domino
9 3 (0.82%) SharePoint 2013
9 3 (0.82%) Exchange Server 2013
10 1 (0.27%) Site Server
Applications
1 159 (43.44%) MS Office
2 52 (14.21%) MS Excel
3 9 (2.46%) MS Visio
3 9 (2.46%) MS Project
4 7 (1.91%) Acrobat
5 3 (0.82%) MS PowerPoint
6 1 (0.27%) Photoshop
6 1 (0.27%) Adobe Illustrator
Business Applications
1 1 (0.27%) Dynamics CRM
1 1 (0.27%) 3000 Xtra
1 1 (0.27%) Sage 300 ERP
1 1 (0.27%) Eikon
Cloud Services
1 3 (0.82%) Office 365
2 1 (0.27%) Google Apps
Communications & Networking
1 28 (7.65%) LAN
2 22 (6.01%) TCP/IP
3 21 (5.74%) DNS
4 20 (5.46%) DHCP
5 16 (4.37%) VPN
6 15 (4.10%) WAN
7 11 (3.01%) 3G
8 10 (2.73%) Wi-Fi
9 8 (2.19%) Wireless
10 7 (1.91%) VoIP
11 5 (1.37%) SMS
11 5 (1.37%) Internet
12 4 (1.09%) Firewall
13 3 (0.82%) Broadband
14 2 (0.55%) IP Telephony
15 1 (0.27%) Network Security
15 1 (0.27%) NetScaler
15 1 (0.27%) Cisco Nexus
15 1 (0.27%) Intranet
15 1 (0.27%) FTP
Database & Business Intelligence
1 3 (0.82%) DTS
2 1 (0.27%) SQL Server
General
1 32 (8.74%) Finance
2 18 (4.92%) Banking
3 4 (1.09%) Investment Banking
3 4 (1.09%) Back Office
4 3 (0.82%) Financial Institution
4 3 (0.82%) Legal
5 2 (0.55%) Manufacturing
5 2 (0.55%) Telecoms
5 2 (0.55%) Retail
6 1 (0.27%) Multimedia
6 1 (0.27%) Local Government
6 1 (0.27%) Mandarin Language
6 1 (0.27%) French Language
6 1 (0.27%) Japanese Language
6 1 (0.27%) Front Office
6 1 (0.27%) Advertising
6 1 (0.27%) Law
Libraries, Frameworks & Software Standards
1 6 (1.64%) OLE
2 5 (1.37%) Application Packaging
3 3 (0.82%) Software Packaging
Miscellaneous
1 68 (18.58%) Blackberry
2 10 (2.73%) Thin Client
2 10 (2.73%) Fat Client
2 10 (2.73%) iPhone
2 10 (2.73%) iPad
3 8 (2.19%) NHS
4 5 (1.37%) Handset
4 5 (1.37%) Video Conferencing
5 3 (0.82%) Fixed Income
5 3 (0.82%) Smartcard
6 2 (0.55%) PKI
6 2 (0.55%) Derivative
6 2 (0.55%) Kindle
6 2 (0.55%) Client/Server
7 1 (0.27%) Digital Media
7 1 (0.27%) CMDB
7 1 (0.27%) PDA
7 1 (0.27%) Social Media
7 1 (0.27%) Firmware
7 1 (0.27%) Clustering
Operating Systems
1 291 (79.51%) Windows
2 210 (57.38%) Windows 7
3 159 (43.44%) Windows XP
4 67 (18.31%) Windows Server 2003
4 67 (18.31%) Windows Server 2008
5 48 (13.11%) Windows Vista
6 21 (5.74%) Windows 8
7 17 (4.64%) Windows 2000
8 14 (3.83%) Windows Server 2012
9 8 (2.19%) Apple iOS
9 8 (2.19%) Android
10 6 (1.64%) Windows 2000 Server
10 6 (1.64%) Windows Mobile
10 6 (1.64%) Mac OS X
10 6 (1.64%) Mac OS
11 5 (1.37%) Linux
12 2 (0.55%) UNIX
12 2 (0.55%) Red Hat Enterprise Linux
13 1 (0.27%) Windows Phone
Processes & Methodologies
1 59 (16.12%) ITIL
2 21 (5.74%) Software Deployment
3 19 (5.19%) Incident Management
4 17 (4.64%) Service Management
5 15 (4.10%) Migration
6 11 (3.01%) Change Management
7 9 (2.46%) Configuration Management
7 9 (2.46%) TQM
8 8 (2.19%) Project Management
8 8 (2.19%) Service Delivery
9 7 (1.91%) Problem Management
10 5 (1.37%) CRM
10 5 (1.37%) Asset Management
11 3 (0.82%) ITSM
11 3 (0.82%) Security Management
11 3 (0.82%) Mobile Device Management
11 3 (0.82%) Performance Monitoring
12 2 (0.55%) Time Management
12 2 (0.55%) Continuous Improvement
12 2 (0.55%) Root Cause Analysis
Programming Languages
1 1 (0.27%) C
1 1 (0.27%) Java
1 1 (0.27%) Perl
1 1 (0.27%) SQL
1 1 (0.27%) VB
1 1 (0.27%) VBA
1 1 (0.27%) Korn
1 1 (0.27%) Bourne shell
Qualifications
1 75 (20.49%) Security Cleared
2 68 (18.58%) SC Cleared
3 16 (4.37%) Microsoft Certification
4 13 (3.55%) MCP
5 11 (3.01%) MCSE
6 7 (1.91%) Degree
7 5 (1.37%) MCITP
8 4 (1.09%) DV Cleared
9 3 (0.82%) MCTS
9 3 (0.82%) CTC Cleared
9 3 (0.82%) A+ Certification
9 3 (0.82%) Dell Certification
10 2 (0.55%) ITIL Certification
10 2 (0.55%) MCSA
10 2 (0.55%) HNC
11 1 (0.27%) MCDST
11 1 (0.27%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 40 (10.93%) SLA
2 2 (0.55%) ISO 9001
3 1 (0.27%) QA
System Software
1 154 (42.08%) Active Directory
2 19 (5.19%) Microsoft App-V
3 13 (3.55%) VMware Infrastructure
4 7 (1.91%) XenApp
5 3 (0.82%) XenDesktop
6 2 (0.55%) Hyper-V
7 1 (0.27%) UAG
7 1 (0.27%) Xen
7 1 (0.27%) Terminal Server
7 1 (0.27%) NFS
Systems Management
1 57 (15.57%) SCCM
2 3 (0.82%) Unicenter
3 2 (0.55%) Systems Management Server (SMS)
4 1 (0.27%) Nagios
4 1 (0.27%) ZENworks
4 1 (0.27%) NetBackup
4 1 (0.27%) SCOM
Vendors
1 142 (38.80%) Microsoft
2 79 (21.58%) Citrix
3 21 (5.74%) CA
3 21 (5.74%) Cisco
4 20 (5.46%) Apple
4 20 (5.46%) Lotus
5 19 (5.19%) VMware
5 19 (5.19%) Lumension
6 18 (4.92%) AppSense
7 16 (4.37%) HP
8 11 (3.01%) Dell
9 8 (2.19%) Adobe
10 7 (1.91%) Sophos
11 6 (1.64%) LANDesk
11 6 (1.64%) Remedy
12 5 (1.37%) Reuters
12 5 (1.37%) Bloomberg
13 4 (1.09%) Symantec
13 4 (1.09%) Oracle
14 3 (0.82%) Altiris
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