The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 389 419 408
Rank change year-on-year
+30 -11
Contract jobs requiring a Desktop Support Engineer 201 150 169
As % of all contract IT jobs located in England 0.38% 0.31% 0.32%
As % of the Job Titles category 0.42% 0.34% 0.34%
Number of daily rates quoted 81 45 50
Average daily rate
Keep up to 90%
of your Daily Rate
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£165 £150 £150
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £110 £100 £110
10% offered a daily rate of more than £248 £200 £275
UK excluding London average daily rate £159 £141 £140
% change year-on-year
+12.38% +0.89%
Number of hourly rates quoted 52 62 64
Average hourly rate £15.75 £14.00 £15.00
Average hourly rate % change year-on-year
+12.50% -6.66%
90% offered a hourly rate of more than £10.50 £12.75 £11.28
10% offered a hourly rate of more than £20.90 £18.70 £20.00
UK excluding London average hourly rate £15.01 £13.87 £14.68
% change year-on-year
+8.23% -5.48%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47557 44759 49184
As % of all contract IT jobs located in England 91.01% 92.80% 92.98%
Number of daily rates quoted 29593 27372 28112
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 1907 1958 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 19 September 2014.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 19 September 2014.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 71 £160 -20.00% 9
South East +15 60 £190 +26.66% 6
North West +19 27 £185 +29.82% 1
West Midlands -18 12 £160 +77.77%
Yorkshire +8 10 £105 -32.25% 2
East of England -26 8 £163 +30.00% 2
South West -46 7 £133 - 3
East Midlands +3 3 £115 -26.40%
North East -32 3 £225 -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 288 (77.21%) Windows
2 207 (55.50%) Windows 7
3 157 (42.09%) MS Office
4 154 (41.29%) Windows XP
4 154 (41.29%) Active Directory
5 140 (37.53%) Microsoft
6 81 (21.72%) Citrix
7 75 (20.11%) Security Cleared
8 68 (18.23%) Blackberry
9 66 (17.69%) Windows Server 2003
9 66 (17.69%) SC Cleared
10 63 (16.89%) Windows Server 2008
11 59 (15.82%) MS Excel
12 57 (15.28%) ITIL
13 56 (15.01%) SCCM
14 51 (13.67%) MS Exchange
15 46 (12.33%) Windows Vista
16 37 (9.92%) SLA
17 34 (9.12%) Finance
18 29 (7.77%) Analytical Skills
19 27 (7.24%) LAN
20 25 (6.70%) VMware
21 24 (6.43%) HP
21 24 (6.43%) TCP/IP
22 23 (6.17%) Apple
22 23 (6.17%) Windows 8
23 22 (5.90%) DHCP
24 21 (5.63%) DNS
24 21 (5.63%) Lotus
25 20 (5.36%) Cisco

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (13.67%) MS Exchange
2 20 (5.36%) IBM Notes
3 19 (5.09%) SharePoint
4 14 (3.75%) Exchange Server 2003
4 14 (3.75%) Exchange Server 2010
5 13 (3.49%) Lync
6 9 (2.41%) Exchange Server 2007
7 8 (2.14%) Blackberry Enterprise Server
8 4 (1.07%) Lotus Domino
9 3 (0.80%) SharePoint 2013
9 3 (0.80%) Exchange Server 2013
10 1 (0.27%) Site Server
Applications
1 157 (42.09%) MS Office
2 59 (15.82%) MS Excel
3 8 (2.14%) MS Visio
3 8 (2.14%) MS Project
4 6 (1.61%) Acrobat
5 4 (1.07%) MS PowerPoint
6 1 (0.27%) Photoshop
6 1 (0.27%) Adobe Illustrator
Business Applications
1 2 (0.54%) Eikon
2 1 (0.27%) 3000 Xtra
2 1 (0.27%) Remedy ITSM
2 1 (0.27%) Dynamics CRM
Cloud Services
1 4 (1.07%) Office 365
2 2 (0.54%) Google Apps
Communications & Networking
1 27 (7.24%) LAN
2 24 (6.43%) TCP/IP
3 22 (5.90%) DHCP
4 21 (5.63%) DNS
5 16 (4.29%) VPN
6 15 (4.02%) WAN
7 11 (2.95%) Wi-Fi
8 10 (2.68%) 3G
9 8 (2.14%) Internet
9 8 (2.14%) Wireless
10 7 (1.88%) VoIP
11 4 (1.07%) SMS
12 3 (0.80%) Firewall
12 3 (0.80%) Broadband
13 2 (0.54%) IP Telephony
13 2 (0.54%) SAN
13 2 (0.54%) Intranet
14 1 (0.27%) NetScaler
14 1 (0.27%) Cisco Nexus
14 1 (0.27%) FTP
Database & Business Intelligence
1 3 (0.80%) DTS
2 2 (0.54%) SQL Server
General
1 34 (9.12%) Finance
2 18 (4.83%) Banking
3 4 (1.07%) Investment Banking
3 4 (1.07%) Back Office
4 3 (0.80%) Legal
5 2 (0.54%) Manufacturing
5 2 (0.54%) Advertising
5 2 (0.54%) Financial Institution
6 1 (0.27%) Military
6 1 (0.27%) Front Office
6 1 (0.27%) Telecoms
6 1 (0.27%) Law
6 1 (0.27%) French Language
6 1 (0.27%) Japanese Language
6 1 (0.27%) Retail
6 1 (0.27%) Local Government
6 1 (0.27%) Multimedia
Libraries, Frameworks & Software Standards
1 6 (1.61%) Application Packaging
1 6 (1.61%) OLE
2 3 (0.80%) Software Packaging
Miscellaneous
1 68 (18.23%) Blackberry
2 29 (7.77%) Analytical Skills
3 11 (2.95%) iPad
3 11 (2.95%) iPhone
4 10 (2.68%) Fat Client
4 10 (2.68%) Thin Client
5 9 (2.41%) NHS
6 5 (1.34%) Handset
6 5 (1.34%) Video Conferencing
7 3 (0.80%) Fixed Income
8 2 (0.54%) PKI
8 2 (0.54%) Derivative
8 2 (0.54%) Kindle
8 2 (0.54%) Client/Server
8 2 (0.54%) Smartcard
9 1 (0.27%) Clustering
9 1 (0.27%) Firmware
9 1 (0.27%) Digital Media
9 1 (0.27%) CMDB
9 1 (0.27%) Smartphone
Operating Systems
1 288 (77.21%) Windows
2 207 (55.50%) Windows 7
3 154 (41.29%) Windows XP
4 66 (17.69%) Windows Server 2003
5 63 (16.89%) Windows Server 2008
6 46 (12.33%) Windows Vista
7 23 (6.17%) Windows 8
8 16 (4.29%) Windows 2000
9 14 (3.75%) Windows Server 2012
10 13 (3.49%) Android
11 12 (3.22%) Apple iOS
12 7 (1.88%) Linux
12 7 (1.88%) Mac OS X
12 7 (1.88%) Mac OS
12 7 (1.88%) Windows Mobile
13 6 (1.61%) Windows 2000 Server
14 5 (1.34%) UNIX
15 3 (0.80%) Red Hat Enterprise Linux
16 1 (0.27%) Windows Phone
16 1 (0.27%) Windows NT
Processes & Methodologies
1 57 (15.28%) ITIL
2 18 (4.83%) Incident Management
2 18 (4.83%) Software Deployment
3 17 (4.56%) Migration
4 16 (4.29%) Service Management
5 10 (2.68%) Change Management
6 7 (1.88%) Service Delivery
6 7 (1.88%) Configuration Management
6 7 (1.88%) Problem Management
7 6 (1.61%) Project Management
7 6 (1.61%) TQM
8 5 (1.34%) ITSM
8 5 (1.34%) Asset Management
9 4 (1.07%) CRM
10 3 (0.80%) Performance Monitoring
10 3 (0.80%) Coaching
10 3 (0.80%) Security Management
10 3 (0.80%) Root Cause Analysis
11 2 (0.54%) Continuous Improvement
11 2 (0.54%) Disaster Recovery
Programming Languages
1 3 (0.80%) Java
1 3 (0.80%) VB
2 2 (0.54%) Korn
2 2 (0.54%) Bourne shell
2 2 (0.54%) Perl
2 2 (0.54%) SQL
2 2 (0.54%) C
3 1 (0.27%) VBA
3 1 (0.27%) PowerShell
Qualifications
1 75 (20.11%) Security Cleared
2 66 (17.69%) SC Cleared
3 19 (5.09%) Microsoft Certification
4 14 (3.75%) MCP
4 14 (3.75%) MCSE
5 7 (1.88%) Degree
6 5 (1.34%) DV Cleared
6 5 (1.34%) MCITP
7 4 (1.07%) CCNA
7 4 (1.07%) Cisco Certification
7 4 (1.07%) Dell Certification
8 3 (0.80%) A+ Certification
8 3 (0.80%) MCSA
8 3 (0.80%) CTC Cleared
8 3 (0.80%) MCTS
9 2 (0.54%) HNC
9 2 (0.54%) ITIL Certification
10 1 (0.27%) ITIL Foundation Certificate
10 1 (0.27%) MCDST
Quality Assurance & Compliance
1 37 (9.92%) SLA
2 2 (0.54%) ISO 9001
3 1 (0.27%) QA
System Software
1 154 (41.29%) Active Directory
2 17 (4.56%) VMware Infrastructure
3 16 (4.29%) Microsoft App-V
4 8 (2.14%) XenApp
5 3 (0.80%) Hyper-V
5 3 (0.80%) XenDesktop
6 2 (0.54%) Xen
6 2 (0.54%) NFS
7 1 (0.27%) Terminal Server
7 1 (0.27%) VMware ESXi
7 1 (0.27%) UAG
Systems Management
1 56 (15.01%) SCCM
2 3 (0.80%) Systems Management Server (SMS)
2 3 (0.80%) Unicenter
3 2 (0.54%) NetBackup
3 2 (0.54%) Nagios
4 1 (0.27%) ZENworks
4 1 (0.27%) OpenView Configuration Management
4 1 (0.27%) ServiceCenter
4 1 (0.27%) SCOM
Vendors
1 140 (37.53%) Microsoft
2 81 (21.72%) Citrix
3 25 (6.70%) VMware
4 24 (6.43%) HP
5 23 (6.17%) Apple
6 21 (5.63%) Lotus
7 20 (5.36%) Cisco
8 18 (4.83%) CA
9 16 (4.29%) Lumension
10 15 (4.02%) AppSense
11 12 (3.22%) Dell
12 11 (2.95%) Sophos
13 8 (2.14%) Adobe
14 7 (1.88%) Symantec
14 7 (1.88%) Remedy
14 7 (1.88%) Reuters
15 6 (1.61%) LANDesk
15 6 (1.61%) Bloomberg
16 5 (1.34%) Oracle
17 4 (1.07%) Altiris
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