The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 378 396 401
Rank change year-on-year
+18 +5
Contract jobs requiring a Desktop Support Engineer 219 160 166
As % of all contract IT jobs located in England 0.42% 0.34% 0.32%
As % of the Job Titles category 0.46% 0.36% 0.34%
Number of daily rates quoted 95 50 53
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£170 £150 £143
Average daily rate % change year-on-year
+13.33% +5.26%
90% offered a daily rate of more than £110 £100 £116
10% offered a daily rate of more than £249 £210 £293
UK excluding London average daily rate £165 £130 £125
% change year-on-year
+26.92% +4.00%
Number of hourly rates quoted 56 65 62
Average hourly rate £16.04 £14.00 £15.00
Average hourly rate % change year-on-year
+14.57% -6.66%
90% offered a hourly rate of more than £10.50 £12.63 £11.41
10% offered a hourly rate of more than £20.50 £17.50 £20.00
UK excluding London average hourly rate £14.50 £13.63 £14.75
% change year-on-year
+6.42% -7.62%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47746 44025 48327
As % of all contract IT jobs located in England 90.48% 92.73% 93.13%
Number of daily rates quoted 29880 27106 27634
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £234 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1892 1878 2452
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 2 October 2014.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 2 October 2014.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +34 86 £160 -20.00% 17
South East +4 59 £195 +39.28% 6
North West +14 26 £180 - 1
Yorkshire +9 12 £105 -32.25%
West Midlands -18 12 £160 +77.77% 1
East of England -30 9 £163 +30.00% 2
South West -30 7 £133 -
North East -33 5 £225 +154.95%
East Midlands +1 3 £115 -29.23% 1
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 2 October 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 296 (77.08%) Windows
2 209 (54.43%) Windows 7
3 160 (41.67%) Windows XP
4 158 (41.15%) Active Directory
5 149 (38.80%) MS Office
6 133 (34.64%) Microsoft
7 82 (21.35%) Citrix
8 77 (20.05%) Security Cleared
9 70 (18.23%) Windows Server 2003
10 68 (17.71%) SC Cleared
11 65 (16.93%) Windows Server 2008
11 65 (16.93%) Blackberry
12 63 (16.41%) ITIL
13 62 (16.15%) SCCM
14 56 (14.58%) MS Excel
15 52 (13.54%) MS Exchange
16 44 (11.46%) Windows Vista
17 37 (9.64%) Finance
18 33 (8.59%) SLA
19 29 (7.55%) LAN
20 28 (7.29%) HP
20 28 (7.29%) Windows 8
20 28 (7.29%) Analytical Skills
21 26 (6.77%) VMware
22 25 (6.51%) TCP/IP
23 23 (5.99%) DHCP
24 22 (5.73%) SharePoint
24 22 (5.73%) Apple
25 21 (5.47%) DNS
26 20 (5.21%) Cisco

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 2 October 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (13.54%) MS Exchange
2 22 (5.73%) SharePoint
3 18 (4.69%) IBM Notes
4 16 (4.17%) Lync
4 16 (4.17%) Exchange Server 2010
5 12 (3.13%) Exchange Server 2003
6 9 (2.34%) Exchange Server 2007
6 9 (2.34%) Blackberry Enterprise Server
7 3 (0.78%) Lotus Domino
7 3 (0.78%) SharePoint 2013
7 3 (0.78%) Exchange Server 2013
8 1 (0.26%) Site Server
Applications
1 149 (38.80%) MS Office
2 56 (14.58%) MS Excel
3 8 (2.08%) MS Project
3 8 (2.08%) MS Visio
4 6 (1.56%) Acrobat
5 4 (1.04%) MS PowerPoint
6 1 (0.26%) Adobe Illustrator
6 1 (0.26%) Photoshop
6 1 (0.26%) Adobe Creative Suite
Business Applications
1 1 (0.26%) 3000 Xtra
1 1 (0.26%) Remedy ITSM
1 1 (0.26%) Dynamics CRM
1 1 (0.26%) Eikon
Cloud Services
1 3 (0.78%) Office 365
2 2 (0.52%) Google Apps
Communications & Networking
1 29 (7.55%) LAN
2 25 (6.51%) TCP/IP
3 23 (5.99%) DHCP
4 21 (5.47%) DNS
5 16 (4.17%) WAN
6 15 (3.91%) VPN
7 13 (3.39%) Wi-Fi
8 11 (2.86%) 3G
9 9 (2.34%) Internet
10 8 (2.08%) Wireless
11 7 (1.82%) VoIP
12 5 (1.30%) Firewall
12 5 (1.30%) SMS
13 3 (0.78%) Broadband
14 2 (0.52%) SAN
14 2 (0.52%) Intranet
14 2 (0.52%) IP Telephony
15 1 (0.26%) VLAN
15 1 (0.26%) Network Security
15 1 (0.26%) FTP
Database & Business Intelligence
1 3 (0.78%) DTS
2 2 (0.52%) SQL Server
3 1 (0.26%) FileMaker
3 1 (0.26%) MySQL
General
1 37 (9.64%) Finance
2 19 (4.95%) Banking
3 6 (1.56%) Investment Banking
4 4 (1.04%) Law
4 4 (1.04%) Back Office
4 4 (1.04%) Financial Institution
5 3 (0.78%) Telecoms
5 3 (0.78%) Legal
6 2 (0.52%) Advertising
7 1 (0.26%) Japanese Language
7 1 (0.26%) Multimedia
7 1 (0.26%) Retail
7 1 (0.26%) Local Government
7 1 (0.26%) Military
7 1 (0.26%) Manufacturing
7 1 (0.26%) Front Office
Libraries, Frameworks & Software Standards
1 6 (1.56%) Application Packaging
2 5 (1.30%) OLE
3 3 (0.78%) Software Packaging
Miscellaneous
1 65 (16.93%) Blackberry
2 28 (7.29%) Analytical Skills
3 13 (3.39%) Fat Client
3 13 (3.39%) Thin Client
4 11 (2.86%) iPad
5 10 (2.60%) NHS
5 10 (2.60%) iPhone
6 5 (1.30%) Video Conferencing
7 4 (1.04%) Handset
8 3 (0.78%) PKI
8 3 (0.78%) Fixed Income
9 2 (0.52%) Client/Server
9 2 (0.52%) Smartcard
9 2 (0.52%) Derivative
9 2 (0.52%) Kindle
10 1 (0.26%) Digital Media
10 1 (0.26%) CMDB
10 1 (0.26%) Smartphone
10 1 (0.26%) PDA
10 1 (0.26%) Clustering
Operating Systems
1 296 (77.08%) Windows
2 209 (54.43%) Windows 7
3 160 (41.67%) Windows XP
4 70 (18.23%) Windows Server 2003
5 65 (16.93%) Windows Server 2008
6 44 (11.46%) Windows Vista
7 28 (7.29%) Windows 8
8 17 (4.43%) Windows 2000
9 13 (3.39%) Windows Server 2012
10 12 (3.13%) Android
11 11 (2.86%) Apple iOS
12 9 (2.34%) Mac OS X
12 9 (2.34%) Linux
13 7 (1.82%) Mac OS
13 7 (1.82%) Windows Mobile
13 7 (1.82%) UNIX
14 6 (1.56%) Windows 2000 Server
15 3 (0.78%) Red Hat Enterprise Linux
16 2 (0.52%) Windows NT
17 1 (0.26%) Mac OS X Server
Processes & Methodologies
1 63 (16.41%) ITIL
2 17 (4.43%) Incident Management
2 17 (4.43%) Software Deployment
3 16 (4.17%) Migration
3 16 (4.17%) Service Management
4 10 (2.60%) Service Delivery
5 9 (2.34%) Change Management
6 7 (1.82%) Problem Management
7 6 (1.56%) Configuration Management
7 6 (1.56%) TQM
8 5 (1.30%) Asset Management
8 5 (1.30%) ITSM
8 5 (1.30%) Project Management
9 4 (1.04%) CRM
10 3 (0.78%) Disaster Recovery
10 3 (0.78%) Security Management
10 3 (0.78%) Root Cause Analysis
11 2 (0.52%) Infrastructure Management
11 2 (0.52%) Mobile Device Management
11 2 (0.52%) Line Management
Programming Languages
1 5 (1.30%) Java
2 4 (1.04%) SQL
2 4 (1.04%) C
3 3 (0.78%) VB
4 2 (0.52%) Perl
4 2 (0.52%) Korn
4 2 (0.52%) Bourne shell
5 1 (0.26%) PowerShell
5 1 (0.26%) VBA
Qualifications
1 77 (20.05%) Security Cleared
2 68 (17.71%) SC Cleared
3 19 (4.95%) Microsoft Certification
4 15 (3.91%) MCP
5 14 (3.65%) MCSE
6 9 (2.34%) Degree
7 5 (1.30%) CTC Cleared
7 5 (1.30%) DV Cleared
8 4 (1.04%) Dell Certification
8 4 (1.04%) A+ Certification
8 4 (1.04%) Cisco Certification
8 4 (1.04%) CCNA
8 4 (1.04%) MCSA
8 4 (1.04%) MCITP
9 3 (0.78%) MCTS
10 2 (0.52%) HNC
10 2 (0.52%) ITIL Certification
11 1 (0.26%) MCDST
11 1 (0.26%) Citrix Certification
11 1 (0.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 33 (8.59%) SLA
2 2 (0.52%) ISO 9001
3 1 (0.26%) QA
System Software
1 158 (41.15%) Active Directory
2 18 (4.69%) VMware Infrastructure
3 16 (4.17%) Microsoft App-V
4 11 (2.86%) XenApp
5 3 (0.78%) Hyper-V
5 3 (0.78%) XenDesktop
5 3 (0.78%) Xen
6 2 (0.52%) NFS
7 1 (0.26%) VMware ESXi
7 1 (0.26%) UAG
7 1 (0.26%) Firmware
7 1 (0.26%) Terminal Server
Systems Management
1 62 (16.15%) SCCM
2 3 (0.78%) SCOM
2 3 (0.78%) Unicenter
2 3 (0.78%) Systems Management Server (SMS)
3 2 (0.52%) Nagios
3 2 (0.52%) NetBackup
4 1 (0.26%) ServiceCenter
4 1 (0.26%) DameWare
4 1 (0.26%) ZENworks
4 1 (0.26%) OpenView Configuration Management
4 1 (0.26%) Casper Suite
Vendors
1 133 (34.64%) Microsoft
2 82 (21.35%) Citrix
3 28 (7.29%) HP
4 26 (6.77%) VMware
5 22 (5.73%) Apple
6 20 (5.21%) Cisco
7 19 (4.95%) Lotus
8 17 (4.43%) CA
9 15 (3.91%) Lumension
10 14 (3.65%) AppSense
11 13 (3.39%) Sophos
12 11 (2.86%) Symantec
12 11 (2.86%) Dell
13 8 (2.08%) Adobe
14 7 (1.82%) Remedy
14 7 (1.82%) Reuters
15 5 (1.30%) LANDesk
15 5 (1.30%) Bloomberg
15 5 (1.30%) Oracle
15 5 (1.30%) Avaya
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