The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 361 367 410
Rank change year-on-year
+6 +43
Contract jobs requiring a Desktop Support Engineer 236 186 152
As % of all contract IT jobs located in England 0.44% 0.39% 0.31%
As % of the Job Titles category 0.49% 0.42% 0.33%
Number of daily rates quoted 103 67 51
Average daily rate
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of your Daily Rate
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£161 £159 £140
Average daily rate % change year-on-year
+1.57% +13.39%
90% offered a daily rate of more than £105 £100 £110
10% offered a daily rate of more than £240 £263 £300
UK excluding London average daily rate £153 £145 £125
% change year-on-year
+5.17% +16.00%
Number of hourly rates quoted 66 66 57
Average hourly rate £14.50 £14.00 £15.00
Average hourly rate % change year-on-year
+3.57% -6.66%
90% offered a hourly rate of more than £10.50 £12.50 £11.17
10% offered a hourly rate of more than £19.50 £17.35 £20.00
UK excluding London average hourly rate £14.00 £13.87 £14.55
% change year-on-year
+0.93% -4.67%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48097 43871 46063
As % of all contract IT jobs located in England 90.63% 92.80% 93.23%
Number of daily rates quoted 30743 27109 26547
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1985 1943 2297
Average hourly rate £16.16 £17.00 £18.50
Average hourly rate % change year-on-year
-4.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.45
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 30 October 2014.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 30 October 2014.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +20 104 £165 -17.50% 8
South East -9 60 £185 +17.46% 7
Yorkshire +5 18 £105 - 1
North West -1 16 £155 -31.11% 1
West Midlands -13 10 £165 +67.08% 4
East of England -22 10 £133 +6.00%
East Midlands +3 7 £113 -25.00%
South West -40 7 £105 -8.69% 2
North East -44 4 £225 +154.95%
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 30 October 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 310 (75.98%) Windows
2 219 (53.68%) Windows 7
3 164 (40.20%) Active Directory
4 160 (39.22%) Windows XP
5 142 (34.80%) Microsoft
6 141 (34.56%) MS Office
7 79 (19.36%) Citrix
8 75 (18.38%) Security Cleared
9 73 (17.89%) Blackberry
10 70 (17.16%) MS Excel
11 67 (16.42%) SC Cleared
12 65 (15.93%) ITIL
13 61 (14.95%) SCCM
14 54 (13.24%) Windows Server 2008
14 54 (13.24%) MS Exchange
15 53 (12.99%) Windows Server 2003
16 43 (10.54%) Finance
17 39 (9.56%) Windows Vista
17 39 (9.56%) SLA
18 35 (8.58%) Windows 8
19 34 (8.33%) Analytical Skills
20 29 (7.11%) VMware
21 27 (6.62%) TCP/IP
21 27 (6.62%) HP
22 26 (6.37%) SharePoint
22 26 (6.37%) Apple
23 25 (6.13%) Microsoft Certification
23 25 (6.13%) Lotus
24 24 (5.88%) IBM Notes
25 23 (5.64%) LAN

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 30 October 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 54 (13.24%) MS Exchange
2 26 (6.37%) SharePoint
3 24 (5.88%) IBM Notes
4 21 (5.15%) Exchange Server 2010
5 17 (4.17%) Lync
6 13 (3.19%) Blackberry Enterprise Server
7 9 (2.21%) Exchange Server 2007
7 9 (2.21%) Exchange Server 2003
8 4 (0.98%) SharePoint 2013
8 4 (0.98%) Exchange Server 2013
9 3 (0.74%) Lotus Domino
10 1 (0.25%) Site Server
10 1 (0.25%) WebSphere
Applications
1 141 (34.56%) MS Office
2 70 (17.16%) MS Excel
3 4 (0.98%) MS PowerPoint
4 2 (0.49%) MS Project
4 2 (0.49%) MS Visio
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) Photoshop
5 1 (0.25%) Adobe Illustrator
Business Applications
1 1 (0.25%) Eikon
1 1 (0.25%) Dynamics CRM
1 1 (0.25%) 3000 Xtra
1 1 (0.25%) Remedy ITSM
Cloud Services
1 3 (0.74%) Office 365
2 2 (0.49%) Google Apps
Communications & Networking
1 27 (6.62%) TCP/IP
2 23 (5.64%) LAN
3 19 (4.66%) DNS
4 18 (4.41%) DHCP
5 16 (3.92%) WAN
6 13 (3.19%) VPN
7 10 (2.45%) VoIP
7 10 (2.45%) Internet
7 10 (2.45%) Wi-Fi
8 9 (2.21%) 3G
9 5 (1.23%) Wireless
10 4 (0.98%) Broadband
10 4 (0.98%) Firewall
11 3 (0.74%) SMS
12 2 (0.49%) IP Telephony
12 2 (0.49%) SAN
12 2 (0.49%) WLAN
12 2 (0.49%) Intranet
13 1 (0.25%) NetScaler
13 1 (0.25%) Cisco Nexus
Database & Business Intelligence
1 2 (0.49%) SQL Server
2 1 (0.25%) FileMaker
2 1 (0.25%) MySQL
General
1 43 (10.54%) Finance
2 23 (5.64%) Banking
3 6 (1.47%) Investment Banking
4 5 (1.23%) Financial Institution
5 4 (0.98%) Back Office
6 3 (0.74%) Law
6 3 (0.74%) Multimedia
6 3 (0.74%) Retail
7 2 (0.49%) Retail Banking
7 2 (0.49%) Legal
7 2 (0.49%) Manufacturing
7 2 (0.49%) Advertising
7 2 (0.49%) Telecoms
8 1 (0.25%) Front Office
8 1 (0.25%) Pharmaceutical
8 1 (0.25%) Local Government
8 1 (0.25%) Military
8 1 (0.25%) French Language
8 1 (0.25%) Japanese Language
Libraries, Frameworks & Software Standards
1 6 (1.47%) Application Packaging
2 5 (1.23%) OLE
3 2 (0.49%) Software Packaging
3 2 (0.49%) LAMP
Miscellaneous
1 73 (17.89%) Blackberry
2 34 (8.33%) Analytical Skills
3 12 (2.94%) NHS
4 11 (2.70%) Thin Client
4 11 (2.70%) iPad
4 11 (2.70%) Fat Client
5 6 (1.47%) Video Conferencing
5 6 (1.47%) iPhone
6 3 (0.74%) PKI
6 3 (0.74%) Fixed Income
7 2 (0.49%) CMDB
7 2 (0.49%) Smartphone
7 2 (0.49%) Derivative
7 2 (0.49%) Hedge funds
7 2 (0.49%) Kindle
8 1 (0.25%) Mobile Computing
8 1 (0.25%) Smartcard
8 1 (0.25%) Client/Server
8 1 (0.25%) Handset
8 1 (0.25%) Clustering
Operating Systems
1 310 (75.98%) Windows
2 219 (53.68%) Windows 7
3 160 (39.22%) Windows XP
4 54 (13.24%) Windows Server 2008
5 53 (12.99%) Windows Server 2003
6 39 (9.56%) Windows Vista
7 35 (8.58%) Windows 8
8 17 (4.17%) Apple iOS
9 14 (3.43%) Mac OS X
10 13 (3.19%) Linux
10 13 (3.19%) Android
11 11 (2.70%) Windows 2000
12 9 (2.21%) UNIX
12 9 (2.21%) Windows Mobile
13 8 (1.96%) Windows Server 2012
14 6 (1.47%) Mac OS
15 4 (0.98%) Windows 2000 Server
16 3 (0.74%) Red Hat Enterprise Linux
17 2 (0.49%) Windows NT
18 1 (0.25%) Windows Phone
Processes & Methodologies
1 65 (15.93%) ITIL
2 18 (4.41%) Migration
3 17 (4.17%) Service Management
4 16 (3.92%) Incident Management
5 15 (3.68%) Software Deployment
6 10 (2.45%) Service Delivery
6 10 (2.45%) Change Management
7 9 (2.21%) Asset Management
8 8 (1.96%) Problem Management
8 8 (1.96%) Configuration Management
8 8 (1.96%) Project Management
9 7 (1.72%) Line Management
9 7 (1.72%) E-Commerce
10 5 (1.23%) ITSM
11 4 (0.98%) CRM
11 4 (0.98%) Disaster Recovery
11 4 (0.98%) TQM
11 4 (0.98%) Security Management
12 3 (0.74%) Coaching
12 3 (0.74%) User Acceptance Testing
Programming Languages
1 6 (1.47%) Java
1 6 (1.47%) SQL
2 4 (0.98%) C
3 3 (0.74%) VB
4 2 (0.49%) Korn
4 2 (0.49%) PowerShell
4 2 (0.49%) Bourne shell
4 2 (0.49%) Perl
5 1 (0.25%) VBA
Qualifications
1 75 (18.38%) Security Cleared
2 67 (16.42%) SC Cleared
3 25 (6.13%) Microsoft Certification
4 15 (3.68%) MCSE
4 15 (3.68%) MCP
5 8 (1.96%) Degree
5 8 (1.96%) MCSA
6 7 (1.72%) Dell Certification
7 5 (1.23%) A+ Certification
7 5 (1.23%) CTC Cleared
8 4 (0.98%) DV Cleared
8 4 (0.98%) Cisco Certification
8 4 (0.98%) CCNA
9 3 (0.74%) MCTS
9 3 (0.74%) MCITP
10 2 (0.49%) MCDST
10 2 (0.49%) ITIL Certification
10 2 (0.49%) Citrix Certification
10 2 (0.49%) ITIL Foundation Certificate
11 1 (0.25%) HNC
Quality Assurance & Compliance
1 39 (9.56%) SLA
2 2 (0.49%) ISO 9001
3 1 (0.25%) QA
System Software
1 164 (40.20%) Active Directory
2 19 (4.66%) VMware Infrastructure
3 13 (3.19%) Microsoft App-V
4 11 (2.70%) XenApp
5 6 (1.47%) Hyper-V
6 5 (1.23%) Xen
7 2 (0.49%) NFS
8 1 (0.25%) Terminal Server
8 1 (0.25%) Firmware
8 1 (0.25%) VMware ESXi
8 1 (0.25%) UAG
8 1 (0.25%) XenDesktop
Systems Management
1 61 (14.95%) SCCM
2 5 (1.23%) Systems Management Server (SMS)
3 3 (0.74%) SCOM
4 2 (0.49%) NetBackup
4 2 (0.49%) Nagios
4 2 (0.49%) DameWare
5 1 (0.25%) Casper Suite
5 1 (0.25%) OpenView Configuration Management
5 1 (0.25%) Norton AntiVirus
5 1 (0.25%) ZENworks
5 1 (0.25%) Backup Exec
5 1 (0.25%) ServiceCenter
Vendors
1 142 (34.80%) Microsoft
2 79 (19.36%) Citrix
3 29 (7.11%) VMware
4 27 (6.62%) HP
5 26 (6.37%) Apple
6 25 (6.13%) Lotus
7 16 (3.92%) Sophos
7 16 (3.92%) Cisco
8 12 (2.94%) Symantec
8 12 (2.94%) Lumension
9 11 (2.70%) CA
9 11 (2.70%) Dell
9 11 (2.70%) AppSense
10 10 (2.45%) Reuters
11 9 (2.21%) Oracle
12 8 (1.96%) Remedy
13 7 (1.72%) Wyse
13 7 (1.72%) Avaya
14 6 (1.47%) Bloomberg
15 5 (1.23%) LANDesk
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