The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 365 366 409
Rank change year-on-year
+1 +43
Contract jobs requiring a Desktop Support Engineer 233 191 157
As % of all contract IT jobs located in England 0.44% 0.40% 0.31%
As % of the Job Titles category 0.49% 0.43% 0.33%
Number of daily rates quoted 100 66 51
Average daily rate
Keep up to 90%
of your Daily Rate
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£160 £158 £138
Average daily rate % change year-on-year
+1.58% +14.54%
90% offered a daily rate of more than £105 £100 £110
10% offered a daily rate of more than £240 £263 £300
UK excluding London average daily rate £150 £135 £120
% change year-on-year
+11.11% +12.50%
Number of hourly rates quoted 63 68 59
Average hourly rate £15.00 £14.00 £15.00
Average hourly rate % change year-on-year
+7.14% -6.66%
90% offered a hourly rate of more than £10.50 £12.50 £11.32
10% offered a hourly rate of more than £20.80 £17.05 £20.00
UK excluding London average hourly rate £14.00 £13.87 £14.60
% change year-on-year
+0.93% -5.00%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47542 44396 47499
As % of all contract IT jobs located in England 90.64% 92.88% 93.28%
Number of daily rates quoted 30198 27395 27354
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1944 1931 2369
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.30 £16.25 £17.50
% change year-on-year
+0.30% -7.14%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 22 October 2014.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 22 October 2014.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +34 100 £160 -20.00% 6
South East -4 60 £185 +17.46% 5
North West +5 19 £155 -
Yorkshire +6 14 £105 -12.50% 1
West Midlands -21 11 - - 2
East of England -25 11 £145 +16.00%
East Midlands -1 7 £113 -28.00%
South West -36 6 £100 -13.04% 3
North East -38 5 £225 +154.95%
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 22 October 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 303 (76.32%) Windows
2 214 (53.90%) Windows 7
3 165 (41.56%) Active Directory
4 161 (40.55%) Windows XP
5 144 (36.27%) MS Office
6 139 (35.01%) Microsoft
7 77 (19.40%) Citrix
8 76 (19.14%) Security Cleared
9 68 (17.13%) Blackberry
10 67 (16.88%) SC Cleared
11 65 (16.37%) MS Excel
12 63 (15.87%) ITIL
13 61 (15.37%) SCCM
14 56 (14.11%) Windows Server 2008
15 55 (13.85%) Windows Server 2003
16 54 (13.60%) MS Exchange
17 42 (10.58%) Windows Vista
18 38 (9.57%) Finance
19 36 (9.07%) SLA
20 34 (8.56%) Windows 8
21 29 (7.30%) Analytical Skills
22 27 (6.80%) TCP/IP
23 26 (6.55%) HP
24 25 (6.30%) VMware
25 24 (6.05%) SharePoint
25 24 (6.05%) Apple
26 23 (5.79%) Lotus
27 22 (5.54%) IBM Notes
27 22 (5.54%) LAN
28 21 (5.29%) Banking

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 22 October 2014, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 54 (13.60%) MS Exchange
2 24 (6.05%) SharePoint
3 22 (5.54%) IBM Notes
4 20 (5.04%) Exchange Server 2010
5 16 (4.03%) Lync
6 10 (2.52%) Blackberry Enterprise Server
6 10 (2.52%) Exchange Server 2007
6 10 (2.52%) Exchange Server 2003
7 3 (0.76%) Exchange Server 2013
7 3 (0.76%) SharePoint 2013
7 3 (0.76%) Lotus Domino
8 1 (0.25%) Site Server
Applications
1 144 (36.27%) MS Office
2 65 (16.37%) MS Excel
3 4 (1.01%) MS PowerPoint
4 3 (0.76%) MS Project
4 3 (0.76%) MS Visio
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) Adobe Illustrator
5 1 (0.25%) Photoshop
5 1 (0.25%) Acrobat
Business Applications
1 1 (0.25%) Eikon
1 1 (0.25%) 3000 Xtra
1 1 (0.25%) Remedy ITSM
1 1 (0.25%) Dynamics CRM
Cloud Services
1 4 (1.01%) Office 365
2 2 (0.50%) Google Apps
Communications & Networking
1 27 (6.80%) TCP/IP
2 22 (5.54%) LAN
3 19 (4.79%) DNS
4 18 (4.53%) DHCP
5 14 (3.53%) VPN
5 14 (3.53%) WAN
6 11 (2.77%) Wi-Fi
7 9 (2.27%) 3G
7 9 (2.27%) Internet
8 8 (2.02%) VoIP
9 6 (1.51%) Wireless
10 4 (1.01%) Firewall
11 3 (0.76%) Broadband
11 3 (0.76%) SMS
12 2 (0.50%) Intranet
12 2 (0.50%) SAN
12 2 (0.50%) IP Telephony
13 1 (0.25%) NetScaler
13 1 (0.25%) Cisco Nexus
13 1 (0.25%) Network Security
Database & Business Intelligence
1 2 (0.50%) SQL Server
2 1 (0.25%) MySQL
2 1 (0.25%) FileMaker
General
1 38 (9.57%) Finance
2 21 (5.29%) Banking
3 6 (1.51%) Investment Banking
4 5 (1.26%) Financial Institution
5 4 (1.01%) Back Office
6 3 (0.76%) Law
6 3 (0.76%) Multimedia
6 3 (0.76%) Retail
7 2 (0.50%) Telecoms
7 2 (0.50%) Retail Banking
7 2 (0.50%) Legal
7 2 (0.50%) Manufacturing
7 2 (0.50%) Advertising
8 1 (0.25%) Military
8 1 (0.25%) Local Government
8 1 (0.25%) French Language
8 1 (0.25%) Japanese Language
8 1 (0.25%) Front Office
8 1 (0.25%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (1.51%) Application Packaging
2 5 (1.26%) OLE
3 2 (0.50%) Software Packaging
4 1 (0.25%) LAMP
Miscellaneous
1 68 (17.13%) Blackberry
2 29 (7.30%) Analytical Skills
3 13 (3.27%) NHS
4 12 (3.02%) Fat Client
4 12 (3.02%) Thin Client
5 9 (2.27%) iPad
6 7 (1.76%) iPhone
7 6 (1.51%) Video Conferencing
8 3 (0.76%) Fixed Income
8 3 (0.76%) PKI
9 2 (0.50%) Client/Server
9 2 (0.50%) Smartphone
9 2 (0.50%) Derivative
9 2 (0.50%) Handset
9 2 (0.50%) Kindle
10 1 (0.25%) Mobile Computing
10 1 (0.25%) Clustering
10 1 (0.25%) Hedge funds
10 1 (0.25%) FMCG
10 1 (0.25%) CMDB
Operating Systems
1 303 (76.32%) Windows
2 214 (53.90%) Windows 7
3 161 (40.55%) Windows XP
4 56 (14.11%) Windows Server 2008
5 55 (13.85%) Windows Server 2003
6 42 (10.58%) Windows Vista
7 34 (8.56%) Windows 8
8 13 (3.27%) Apple iOS
9 12 (3.02%) Android
9 12 (3.02%) Windows 2000
9 12 (3.02%) Mac OS X
10 10 (2.52%) Linux
11 9 (2.27%) Windows Mobile
12 8 (2.02%) UNIX
12 8 (2.02%) Windows Server 2012
13 6 (1.51%) Mac OS
14 4 (1.01%) Windows 2000 Server
15 3 (0.76%) Red Hat Enterprise Linux
16 2 (0.50%) Windows NT
17 1 (0.25%) Windows Phone
Processes & Methodologies
1 63 (15.87%) ITIL
2 18 (4.53%) Migration
3 17 (4.28%) Incident Management
3 17 (4.28%) Software Deployment
4 16 (4.03%) Service Management
5 10 (2.52%) Service Delivery
6 8 (2.02%) Change Management
7 7 (1.76%) Problem Management
7 7 (1.76%) Configuration Management
7 7 (1.76%) Project Management
8 6 (1.51%) Asset Management
9 5 (1.26%) CRM
9 5 (1.26%) E-Commerce
9 5 (1.26%) ITSM
9 5 (1.26%) TQM
10 4 (1.01%) Disaster Recovery
10 4 (1.01%) Line Management
11 3 (0.76%) User Acceptance Testing
11 3 (0.76%) Security Management
12 2 (0.50%) ERP
Programming Languages
1 6 (1.51%) Java
1 6 (1.51%) SQL
2 4 (1.01%) C
3 3 (0.76%) VB
4 2 (0.50%) Perl
4 2 (0.50%) Korn
4 2 (0.50%) PowerShell
4 2 (0.50%) Bourne shell
5 1 (0.25%) VBA
Qualifications
1 76 (19.14%) Security Cleared
2 67 (16.88%) SC Cleared
3 20 (5.04%) Microsoft Certification
4 13 (3.27%) MCP
5 12 (3.02%) MCSE
6 8 (2.02%) Degree
7 7 (1.76%) Dell Certification
8 5 (1.26%) CTC Cleared
8 5 (1.26%) A+ Certification
9 4 (1.01%) Cisco Certification
9 4 (1.01%) CCNA
9 4 (1.01%) MCSA
9 4 (1.01%) DV Cleared
10 3 (0.76%) MCITP
11 2 (0.50%) ITIL Certification
11 2 (0.50%) Citrix Certification
11 2 (0.50%) MCTS
11 2 (0.50%) ITIL Foundation Certificate
12 1 (0.25%) MCDST
12 1 (0.25%) MOS
Quality Assurance & Compliance
1 36 (9.07%) SLA
2 2 (0.50%) ISO 9001
3 1 (0.25%) QA
System Software
1 165 (41.56%) Active Directory
2 17 (4.28%) VMware Infrastructure
3 15 (3.78%) Microsoft App-V
4 8 (2.02%) XenApp
5 3 (0.76%) Hyper-V
5 3 (0.76%) Xen
6 2 (0.50%) NFS
7 1 (0.25%) VMware ESXi
7 1 (0.25%) UAG
7 1 (0.25%) XenDesktop
7 1 (0.25%) Terminal Server
7 1 (0.25%) Firmware
Systems Management
1 61 (15.37%) SCCM
2 4 (1.01%) Systems Management Server (SMS)
3 3 (0.76%) SCOM
4 2 (0.50%) Nagios
4 2 (0.50%) DameWare
4 2 (0.50%) NetBackup
5 1 (0.25%) Casper Suite
5 1 (0.25%) ServiceCenter
5 1 (0.25%) OpenView Configuration Management
5 1 (0.25%) ZENworks
Vendors
1 139 (35.01%) Microsoft
2 77 (19.40%) Citrix
3 26 (6.55%) HP
4 25 (6.30%) VMware
5 24 (6.05%) Apple
6 23 (5.79%) Lotus
7 15 (3.78%) Cisco
8 14 (3.53%) Sophos
8 14 (3.53%) Lumension
9 13 (3.27%) CA
9 13 (3.27%) AppSense
10 12 (3.02%) Symantec
11 11 (2.77%) Dell
12 8 (2.02%) Oracle
13 7 (1.76%) Avaya
13 7 (1.76%) Reuters
13 7 (1.76%) Remedy
14 5 (1.26%) LANDesk
14 5 (1.26%) Bloomberg
15 4 (1.01%) Wyse
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