The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 382 394 373
Rank change year-on-year
+12 -21
Contract jobs requiring a Desktop Support Engineer 201 173 143
As % of all contract IT jobs located in England 0.41% 0.37% 0.34%
As % of the Job Titles category 0.45% 0.40% 0.37%
Number of daily rates quoted 82 49 39
Average daily rate
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£158 £150 £175
Average daily rate % change year-on-year
+5.00% -14.28%
90% offered a daily rate of more than £120 £105 £119
10% offered a daily rate of more than £224 £221 £375
UK excluding London average daily rate £155 £130 £140
% change year-on-year
+19.23% -7.14%
Number of hourly rates quoted 59 56 56
Average hourly rate £15.00 £15.00 £14.50
Average hourly rate % change year-on-year
- +3.44%
90% offered a hourly rate of more than £11.97 £11.75 £12.00
10% offered a hourly rate of more than £21.00 £22.25 £20.00
UK excluding London average hourly rate £13.50 £15.00 £13.75
% change year-on-year
-10.00% +9.09%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44947 43726 38873
As % of all contract IT jobs located in England 92.44% 92.47% 92.96%
Number of daily rates quoted 27712 26658 22838
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1792 1874 2060
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 27 March 2015.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 27 March 2015.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 89 £158 -10.00% 11
South East -37 39 £200 +19.40%
North West -19 18 £225 +66.66%
South West -1 17 £165 +38.94% 1
East of England +9 16 £104 -15.10% 2
West Midlands -3 8 £115 +9.52% 2
Yorkshire -15 6 £145 +9.43%
East Midlands -9 3 - -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 321 (73.29%) Windows
2 209 (47.72%) Windows 7
3 196 (44.75%) Active Directory
4 173 (39.50%) Microsoft
5 149 (34.02%) MS Office
6 138 (31.51%) Windows XP
7 82 (18.72%) Blackberry
8 67 (15.30%) MS Excel
9 63 (14.38%) ITIL
10 60 (13.70%) SCCM
11 54 (12.33%) Citrix
12 46 (10.50%) Apple
12 46 (10.50%) VMware
13 45 (10.27%) Windows Server 2008
13 45 (10.27%) Finance
14 43 (9.82%) MS Exchange
15 40 (9.13%) SLA
15 40 (9.13%) Security Cleared
15 40 (9.13%) Windows 8
16 32 (7.31%) Analytical Skills
16 32 (7.31%) Mac OS X
17 31 (7.08%) Windows Server 2003
18 30 (6.85%) Microsoft Certification
18 30 (6.85%) iPhone
18 30 (6.85%) Migration
19 28 (6.39%) Banking
19 28 (6.39%) Cisco
19 28 (6.39%) Lync
20 27 (6.16%) Blackberry Enterprise Server
21 26 (5.94%) TCP/IP

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (9.82%) MS Exchange
2 28 (6.39%) Lync
3 27 (6.16%) Blackberry Enterprise Server
4 26 (5.94%) SharePoint
5 24 (5.48%) Exchange Server 2010
6 23 (5.25%) IBM Notes
7 5 (1.14%) Exchange Server 2007
7 5 (1.14%) SharePoint 2013
7 5 (1.14%) Exchange Server 2013
8 3 (0.68%) Exchange Server 2003
9 1 (0.23%) WebSphere
9 1 (0.23%) IIS
Applications
1 149 (34.02%) MS Office
2 67 (15.30%) MS Excel
3 4 (0.91%) MS Visio
4 2 (0.46%) Acrobat
4 2 (0.46%) AutoCAD
4 2 (0.46%) MS PowerPoint
4 2 (0.46%) Adobe Creative Suite
4 2 (0.46%) MS Project
Business Applications
1 4 (0.91%) Remedy ITSM
1 4 (0.91%) Eikon
2 1 (0.23%) Dynamics NAV
2 1 (0.23%) GoldMine
Cloud Services
1 6 (1.37%) Office 365
2 3 (0.68%) Google Apps
Communications & Networking
1 26 (5.94%) TCP/IP
2 23 (5.25%) DNS
2 23 (5.25%) LAN
3 22 (5.02%) DHCP
4 15 (3.42%) VPN
5 13 (2.97%) WAN
5 13 (2.97%) VoIP
6 12 (2.74%) Internet
7 8 (1.83%) Firewall
8 6 (1.37%) VLAN
9 5 (1.14%) Network Security
9 5 (1.14%) SAN
10 4 (0.91%) Wireless
11 3 (0.68%) IP Telephony
11 3 (0.68%) 3G
12 2 (0.46%) Extranet
12 2 (0.46%) WLAN
12 2 (0.46%) POP3
12 2 (0.46%) SMTP
12 2 (0.46%) Broadband
Database & Business Intelligence
1 10 (2.28%) FileMaker
2 9 (2.05%) MySQL
3 2 (0.46%) SQL Server
3 2 (0.46%) DTS
4 1 (0.23%) SQL Server 2008
4 1 (0.23%) SQL Server 2012
Development Applications
1 1 (0.23%) JIRA
General
1 45 (10.27%) Finance
2 28 (6.39%) Banking
3 11 (2.51%) Retail
4 10 (2.28%) Financial Institution
5 9 (2.05%) Retail Banking
6 7 (1.60%) Manufacturing
7 6 (1.37%) Law
8 5 (1.14%) Investment Banking
9 4 (0.91%) Spanish Language
9 4 (0.91%) Telecoms
10 3 (0.68%) Legal
10 3 (0.68%) Games
10 3 (0.68%) Multimedia
11 2 (0.46%) French Language
11 2 (0.46%) Back Office
12 1 (0.23%) Pharmaceutical
12 1 (0.23%) Publishing
12 1 (0.23%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.91%) LAMP
2 2 (0.46%) Application Packaging
2 2 (0.46%) MAPI
3 1 (0.23%) OLE
3 1 (0.23%) X-Windows
3 1 (0.23%) HTML
Miscellaneous
1 82 (18.72%) Blackberry
2 32 (7.31%) Analytical Skills
3 30 (6.85%) iPhone
4 22 (5.02%) NHS
5 20 (4.57%) iPad
6 10 (2.28%) Smartphone
7 8 (1.83%) Video Conferencing
8 7 (1.60%) Thin Client
8 7 (1.60%) Fat Client
9 5 (1.14%) FMCG
10 4 (0.91%) Hedge funds
11 3 (0.68%) Management Information System
12 2 (0.46%) Replication
13 1 (0.23%) Equities
13 1 (0.23%) PKI
13 1 (0.23%) PDA
13 1 (0.23%) Animation
13 1 (0.23%) Mathematics
13 1 (0.23%) Computer Science
13 1 (0.23%) CMDB
Operating Systems
1 321 (73.29%) Windows
2 209 (47.72%) Windows 7
3 138 (31.51%) Windows XP
4 45 (10.27%) Windows Server 2008
5 40 (9.13%) Windows 8
6 32 (7.31%) Mac OS X
7 31 (7.08%) Windows Server 2003
8 23 (5.25%) Windows Server 2012
9 19 (4.34%) Android
10 18 (4.11%) Apple iOS
10 18 (4.11%) Linux
11 12 (2.74%) Mac OS X Server
12 11 (2.51%) Windows Vista
13 8 (1.83%) UNIX
13 8 (1.83%) Windows 2000
13 8 (1.83%) Mac OS
14 3 (0.68%) Windows Mobile
15 2 (0.46%) CentOS
15 2 (0.46%) Windows Phone
16 1 (0.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 63 (14.38%) ITIL
2 30 (6.85%) Migration
3 19 (4.34%) Incident Management
4 18 (4.11%) Problem Management
5 12 (2.74%) Service Management
5 12 (2.74%) Service Delivery
6 11 (2.51%) Change Management
7 7 (1.60%) E-Commerce
7 7 (1.60%) Asset Management
8 6 (1.37%) Software Deployment
8 6 (1.37%) Disaster Recovery
8 6 (1.37%) Security Management
8 6 (1.37%) Project Management
9 5 (1.14%) User Acceptance Testing
9 5 (1.14%) Line Management
10 4 (0.91%) Infrastructure Management
10 4 (0.91%) Customer Engagement
10 4 (0.91%) ITSM
10 4 (0.91%) Configuration Management
11 3 (0.68%) CAD
Programming Languages
1 18 (4.11%) SQL
2 8 (1.83%) PowerShell
3 3 (0.68%) Java
4 2 (0.46%) C
5 1 (0.23%) VBScript
5 1 (0.23%) Bash Shell
Qualifications
1 40 (9.13%) Security Cleared
2 30 (6.85%) Microsoft Certification
3 25 (5.71%) SC Cleared
4 15 (3.42%) MCSE
5 14 (3.20%) MCP
6 12 (2.74%) Degree
6 12 (2.74%) MCSA
7 7 (1.60%) MCDST
7 7 (1.60%) MCTS
8 6 (1.37%) MCITP
9 4 (0.91%) CCNA
9 4 (0.91%) Citrix Certification
9 4 (0.91%) Cisco Certification
9 4 (0.91%) ITIL Certification
9 4 (0.91%) Dell Certification
10 3 (0.68%) VMware Certified Professional (VCP)
10 3 (0.68%) ACTC
11 2 (0.46%) A+ Certification
12 1 (0.23%) MOS
12 1 (0.23%) BC Cleared
Quality Assurance & Compliance
1 40 (9.13%) SLA
System Software
1 196 (44.75%) Active Directory
2 21 (4.79%) VMware Infrastructure
3 12 (2.74%) XenApp
4 5 (1.14%) XenDesktop
5 4 (0.91%) VMware ESXi
5 4 (0.91%) Hyper-V
5 4 (0.91%) Microsoft App-V
5 4 (0.91%) Xen
6 3 (0.68%) Terminal Server
6 3 (0.68%) VMware ESX
7 2 (0.46%) VirtualBox
7 2 (0.46%) vSphere
8 1 (0.23%) XenServer
Systems Management
1 60 (13.70%) SCCM
2 5 (1.14%) Casper Suite
2 5 (1.14%) Systems Management Server (SMS)
3 4 (0.91%) DameWare
3 4 (0.91%) SCOM
4 3 (0.68%) Backup Exec
5 2 (0.46%) BMC Marimba
5 2 (0.46%) ServiceCenter
5 2 (0.46%) OpenView Configuration Management
5 2 (0.46%) ZENworks
5 2 (0.46%) Unicenter
6 1 (0.23%) Norton AntiVirus
6 1 (0.23%) NetBackup
Vendors
1 173 (39.50%) Microsoft
2 54 (12.33%) Citrix
3 46 (10.50%) Apple
3 46 (10.50%) VMware
4 28 (6.39%) Cisco
5 23 (5.25%) Lotus
6 17 (3.88%) HP
7 16 (3.65%) Remedy
8 15 (3.42%) Reuters
9 14 (3.20%) Dell
10 13 (2.97%) Bloomberg
10 13 (2.97%) Wyse
11 11 (2.51%) Sophos
12 9 (2.05%) Adobe
13 8 (1.83%) Symantec
14 7 (1.60%) Avaya
14 7 (1.60%) Google
15 6 (1.37%) ServiceNow
15 6 (1.37%) McAfee
16 5 (1.14%) Oracle
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