The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 404 393 431
Rank change year-on-year
-11 +38
Contract jobs requiring a Desktop Support Engineer 195 195 141
As % of all contract IT jobs located in England 0.37% 0.39% 0.29%
As % of the Job Titles category 0.40% 0.42% 0.32%
Number of daily rates quoted 64 79 41
Average daily rate
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£150 £165 £150
Average daily rate % change year-on-year
-9.09% +10.00%
90% offered a daily rate of more than £101 £114 £100
10% offered a daily rate of more than £200 £243 £223
UK excluding London average daily rate £160 £155 £139
% change year-on-year
+3.22% +11.71%
Number of hourly rates quoted 78 52 61
Average hourly rate £13.46 £15.88 £15.00
Average hourly rate % change year-on-year
-15.21% +5.83%
90% offered a hourly rate of more than £11.00 £12.50 £11.50
10% offered a hourly rate of more than £19.00 £20.50 £19.00
UK excluding London average hourly rate £13.00 £15.00 £13.92
% change year-on-year
-13.33% +7.73%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
49336 46518 44681
As % of all contract IT jobs located in England 92.83% 92.45% 92.90%
Number of daily rates quoted 32059 28699 27154
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1836 1841 1961
Average hourly rate £17.25 £16.84 £17.50
Average hourly rate % change year-on-year
+2.43% -3.77%
90% offered a hourly rate of more than £11.00 £10.57 £11.00
10% offered a hourly rate of more than £42.50 £39.50 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 28 August 2015.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 28 August 2015.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +23 67 £142 -10.55% 12
South East -31 49 £160 -4.47% 2
South West +13 30 £105 -20.75% 1
Yorkshire -18 15 £140 -
East of England +3 13 £135 +9.09% 3
North West -50 9 £200 +3.89% 2
West Midlands -6 7 £100 -37.50% 1
East Midlands -8 3 £95 -17.39%
North East -25 3 £190 -15.55% 1
Midlands - 1 - -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 288 (78.26%) Windows
2 193 (52.45%) Windows 7
3 183 (49.73%) Active Directory
4 147 (39.95%) Microsoft
5 129 (35.05%) MS Office
6 115 (31.25%) Windows XP
7 60 (16.30%) MS Excel
8 51 (13.86%) ITIL
9 47 (12.77%) Citrix
10 42 (11.41%) MS Exchange
11 40 (10.87%) SCCM
12 38 (10.33%) Security Cleared
13 35 (9.51%) VMware
13 35 (9.51%) Blackberry
14 34 (9.24%) Finance
15 33 (8.97%) SLA
16 29 (7.88%) Windows Server 2003
17 26 (7.07%) Migration
18 25 (6.79%) Windows Server 2008
19 24 (6.52%) SC Cleared
19 24 (6.52%) Windows 8
20 23 (6.25%) Analytical Skills
21 22 (5.98%) DHCP
22 20 (5.43%) SharePoint
23 19 (5.16%) Microsoft Certification
24 18 (4.89%) Dell
24 18 (4.89%) NHS
25 17 (4.62%) Mac OS
26 16 (4.35%) Apple
26 16 (4.35%) HP

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (11.41%) MS Exchange
2 20 (5.43%) SharePoint
3 15 (4.08%) Blackberry Enterprise Server
4 13 (3.53%) Lync
5 9 (2.45%) IBM Notes
6 8 (2.17%) Exchange Server 2010
7 7 (1.90%) Exchange Server 2007
8 4 (1.09%) Exchange Server 2013
9 1 (0.27%) SharePoint 2013
9 1 (0.27%) Lotus Domino
9 1 (0.27%) IIS
9 1 (0.27%) Exchange Server 2003
9 1 (0.27%) WorkSite
Applications
1 129 (35.05%) MS Office
2 60 (16.30%) MS Excel
3 7 (1.90%) MS Visio
4 6 (1.63%) MS PowerPoint
5 2 (0.54%) Adobe Creative Suite
5 2 (0.54%) AutoCAD
Business Applications
1 2 (0.54%) Remedy ITSM
1 2 (0.54%) Eikon
2 1 (0.27%) assyst
Cloud Services
1 16 (4.35%) Office 365
2 1 (0.27%) Azure Active Directory
2 1 (0.27%) Microsoft Azure
2 1 (0.27%) Google Apps
Communications & Networking
1 22 (5.98%) DHCP
2 16 (4.35%) LAN
3 15 (4.08%) DNS
4 12 (3.26%) WAN
5 11 (2.99%) TCP/IP
5 11 (2.99%) VPN
5 11 (2.99%) Wireless
6 9 (2.45%) Internet
6 9 (2.45%) Wi-Fi
7 6 (1.63%) Firewall
7 6 (1.63%) Network Security
8 5 (1.36%) 3G
9 3 (0.82%) SAN
9 3 (0.82%) VoIP
10 2 (0.54%) Extranet
10 2 (0.54%) IP Telephony
10 2 (0.54%) Cisco IPT
11 1 (0.27%) Cisco IOS
11 1 (0.27%) Intranet
11 1 (0.27%) PBX
Database & Business Intelligence
1 4 (1.09%) FileMaker
2 3 (0.82%) MySQL
2 3 (0.82%) SQL Server
3 2 (0.54%) DTS
4 1 (0.27%) MS Access
4 1 (0.27%) SQL Server 2005
4 1 (0.27%) SQL Server 2008
Development Applications
1 1 (0.27%) MSI
1 1 (0.27%) JIRA
General
1 34 (9.24%) Finance
2 13 (3.53%) Banking
3 9 (2.45%) Financial Institution
3 9 (2.45%) Telecoms
4 5 (1.36%) Retail
5 4 (1.09%) Law
6 3 (0.82%) Advertising
7 2 (0.54%) Back Office
7 2 (0.54%) Manufacturing
8 1 (0.27%) Legal
8 1 (0.27%) Billing
8 1 (0.27%) Local Government
8 1 (0.27%) Retail Banking
8 1 (0.27%) French Language
8 1 (0.27%) German Language
8 1 (0.27%) Front Office
8 1 (0.27%) Publishing
8 1 (0.27%) Games
8 1 (0.27%) Military
Libraries, Frameworks & Software Standards
1 2 (0.54%) HTML
1 2 (0.54%) .NET
2 1 (0.27%) Application Packaging
Miscellaneous
1 35 (9.51%) Blackberry
2 23 (6.25%) Analytical Skills
3 18 (4.89%) NHS
4 10 (2.72%) Video Conferencing
5 9 (2.45%) iPad
6 8 (2.17%) Data Centre
7 7 (1.90%) Fat Client
7 7 (1.90%) iPhone
7 7 (1.90%) Thin Client
8 3 (0.82%) Management Information System
8 3 (0.82%) Computer Science
8 3 (0.82%) CMDB
9 2 (0.54%) Smartphone
9 2 (0.54%) EPoS
10 1 (0.27%) Foreign Exchange (FX)
10 1 (0.27%) PDA
10 1 (0.27%) Mathematics
10 1 (0.27%) Clustering
10 1 (0.27%) Data Integration
10 1 (0.27%) FMCG
Operating Systems
1 288 (78.26%) Windows
2 193 (52.45%) Windows 7
3 115 (31.25%) Windows XP
4 29 (7.88%) Windows Server 2003
5 25 (6.79%) Windows Server 2008
6 24 (6.52%) Windows 8
7 17 (4.62%) Mac OS
8 14 (3.80%) Apple iOS
9 13 (3.53%) Windows Server 2012
9 13 (3.53%) Android
10 9 (2.45%) Mac OS X
11 5 (1.36%) Linux
12 4 (1.09%) Windows 2000
12 4 (1.09%) Mac OS X Server
13 2 (0.54%) UNIX
13 2 (0.54%) Windows Vista
14 1 (0.27%) Ubuntu
Processes & Methodologies
1 51 (13.86%) ITIL
2 26 (7.07%) Migration
3 13 (3.53%) Incident Management
4 11 (2.99%) Service Management
5 9 (2.45%) Service Delivery
6 7 (1.90%) Change Management
6 7 (1.90%) Problem Management
7 5 (1.36%) Software Deployment
7 5 (1.36%) ITSM
7 5 (1.36%) Patch Management
8 4 (1.09%) Data Protection
9 3 (0.82%) Release Management
9 3 (0.82%) Infrastructure Management
9 3 (0.82%) PRINCE2
9 3 (0.82%) Coaching
10 2 (0.54%) Server Building
10 2 (0.54%) Workflow
10 2 (0.54%) Document Management
10 2 (0.54%) Service Desk Management
10 2 (0.54%) Software Distribution
Programming Languages
1 12 (3.26%) SQL
2 7 (1.90%) VBScript
2 7 (1.90%) PowerShell
3 5 (1.36%) VB
4 3 (0.82%) T-SQL
5 2 (0.54%) C
6 1 (0.27%) Java
6 1 (0.27%) VBA
Qualifications
1 38 (10.33%) Security Cleared
2 24 (6.52%) SC Cleared
3 19 (5.16%) Microsoft Certification
4 11 (2.99%) MCSE
5 9 (2.45%) Degree
6 8 (2.17%) MCP
7 6 (1.63%) ITIL Certification
8 5 (1.36%) MCSA
9 3 (0.82%) CCNA
9 3 (0.82%) MCDST
9 3 (0.82%) Cisco Certification
10 2 (0.54%) DV Cleared
10 2 (0.54%) MCTS
10 2 (0.54%) MCITP
10 2 (0.54%) ACTC
11 1 (0.27%) Citrix Certification
11 1 (0.27%) HND
11 1 (0.27%) PRINCE2 Certification
Quality Assurance & Compliance
1 33 (8.97%) SLA
2 1 (0.27%) Data Quality
System Software
1 183 (49.73%) Active Directory
2 12 (3.26%) VMware Infrastructure
3 7 (1.90%) XenApp
4 4 (1.09%) XenDesktop
4 4 (1.09%) VMware Workstation
4 4 (1.09%) Microsoft App-V
5 3 (0.82%) Xen
5 3 (0.82%) Hyper-V
6 2 (0.54%) Terminal Services
7 1 (0.27%) Samba
7 1 (0.27%) VMware ESX
7 1 (0.27%) Citrix Presentation Server
7 1 (0.27%) VMware Server
7 1 (0.27%) XenServer
7 1 (0.27%) vSphere
Systems Management
1 40 (10.87%) SCCM
2 5 (1.36%) Systems Management Server (SMS)
3 4 (1.09%) Casper Suite
4 3 (0.82%) SCOM
5 2 (0.54%) Unicenter
6 1 (0.27%) Cisco CUCM
6 1 (0.27%) Symantec Endpoint Protection
6 1 (0.27%) Norton AntiVirus
6 1 (0.27%) DameWare
6 1 (0.27%) NetBackup
6 1 (0.27%) Backup Exec
Vendors
1 147 (39.95%) Microsoft
2 47 (12.77%) Citrix
3 35 (9.51%) VMware
4 18 (4.89%) Dell
5 16 (4.35%) Apple
5 16 (4.35%) HP
6 14 (3.80%) Cisco
7 13 (3.53%) LANDesk
8 11 (2.99%) Remedy
9 9 (2.45%) CheckPoint
9 9 (2.45%) Bloomberg
9 9 (2.45%) Acronis
9 9 (2.45%) Lotus
10 7 (1.90%) Lumension
10 7 (1.90%) Wyse
11 6 (1.63%) IBM
11 6 (1.63%) Adobe
12 5 (1.36%) Novell
12 5 (1.36%) AppSense
12 5 (1.36%) Altiris
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