The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 414 391 389
Rank change year-on-year
-23 -2
Contract jobs requiring a Desktop Support Engineer 167 165 136
As % of all contract IT jobs located in England 0.34% 0.34% 0.32%
As % of the Job Titles category 0.37% 0.37% 0.35%
Number of daily rates quoted 61 59 38
Average daily rate
Keep up to 90%
of your Daily Rate
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£165 £160 £160
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £120 £106 £96
10% offered a daily rate of more than £225 £234 £255
UK excluding London average daily rate £160 £155 £141
% change year-on-year
+3.22% +9.73%
Number of hourly rates quoted 47 40 59
Average hourly rate £14.60 £15.00 £15.00
Average hourly rate % change year-on-year
-2.66% -
90% offered a hourly rate of more than £11.15 £12.00 £12.38
10% offered a hourly rate of more than £19.22 £18.00 £19.00
UK excluding London average hourly rate £13.87 £16.00 £13.50
% change year-on-year
-13.31% +18.51%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45428 44376 39335
As % of all contract IT jobs located in England 92.34% 92.50% 92.67%
Number of daily rates quoted 28584 27952 23212
Average daily rate £400 £400 £400
Average daily rate % change year-on-year
+0.12% -0.12%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1800 1857 2029
Average hourly rate £16.54 £17.00 £19.00
Average hourly rate % change year-on-year
-2.70% -10.52%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £41.00 £40.50 £41.77
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 22 May 2015.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 22 May 2015.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London 0 73 £165 +3.12% 14
South East -14 28 £190 +11.76% 6
South West +21 19 £158 +21.34% 3
East of England +15 14 £161 +0.78% 3
North West -43 11 £195 -2.50%
North East -6 8 £200 -1.23%
Yorkshire -13 6 £150 -
West Midlands -8 4 £115 +9.52%
East Midlands -18 3 - -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 272 (72.53%) Windows
2 189 (50.40%) Windows 7
3 168 (44.80%) Active Directory
4 149 (39.73%) Microsoft
5 144 (38.40%) MS Office
6 108 (28.80%) Windows XP
7 63 (16.80%) Blackberry
8 54 (14.40%) MS Excel
9 53 (14.13%) ITIL
10 52 (13.87%) SCCM
11 41 (10.93%) Citrix
12 39 (10.40%) Finance
12 39 (10.40%) VMware
13 37 (9.87%) Apple
14 34 (9.07%) Windows 8
15 33 (8.80%) Windows Server 2008
16 31 (8.27%) Security Cleared
17 30 (8.00%) MS Exchange
18 29 (7.73%) SLA
18 29 (7.73%) iPhone
19 26 (6.93%) Migration
19 26 (6.93%) Lync
20 25 (6.67%) Mac OS X
21 24 (6.40%) Cisco
22 23 (6.13%) Analytical Skills
23 22 (5.87%) Windows Server 2003
24 21 (5.60%) NHS
24 21 (5.60%) Banking
25 20 (5.33%) iPad
25 20 (5.33%) DHCP

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (8.00%) MS Exchange
2 26 (6.93%) Lync
3 20 (5.33%) SharePoint
4 19 (5.07%) IBM Notes
5 15 (4.00%) Blackberry Enterprise Server
6 12 (3.20%) Exchange Server 2010
7 4 (1.07%) SharePoint 2013
8 3 (0.80%) Exchange Server 2007
9 2 (0.53%) Exchange Server 2003
10 1 (0.27%) IIS
10 1 (0.27%) Exchange Server 2013
Applications
1 144 (38.40%) MS Office
2 54 (14.40%) MS Excel
3 3 (0.80%) MS Visio
3 3 (0.80%) AutoCAD
4 2 (0.53%) Adobe Creative Suite
4 2 (0.53%) Acrobat
4 2 (0.53%) MS Project
4 2 (0.53%) MS PowerPoint
Business Applications
1 5 (1.33%) Eikon
2 1 (0.27%) Dynamics NAV
2 1 (0.27%) GoldMine
2 1 (0.27%) Remedy ITSM
Cloud Services
1 9 (2.40%) Office 365
2 3 (0.80%) Google Apps
Communications & Networking
1 20 (5.33%) DHCP
1 20 (5.33%) TCP/IP
2 19 (5.07%) DNS
3 15 (4.00%) LAN
4 13 (3.47%) VPN
5 9 (2.40%) Network Security
5 9 (2.40%) Internet
6 8 (2.13%) WAN
7 7 (1.87%) VoIP
8 5 (1.33%) Wireless
9 4 (1.07%) IP Telephony
10 3 (0.80%) VLAN
10 3 (0.80%) 3G
10 3 (0.80%) Firewall
11 2 (0.53%) Wi-Fi
11 2 (0.53%) POP3
11 2 (0.53%) SMTP
11 2 (0.53%) SAN
11 2 (0.53%) Broadband
11 2 (0.53%) PBX
Database & Business Intelligence
1 9 (2.40%) FileMaker
2 8 (2.13%) MySQL
3 2 (0.53%) DTS
4 1 (0.27%) SQL Server
Development Applications
1 1 (0.27%) JIRA
General
1 39 (10.40%) Finance
2 21 (5.60%) Banking
3 12 (3.20%) Retail
4 7 (1.87%) Retail Banking
5 6 (1.60%) Financial Institution
5 6 (1.60%) Telecoms
5 6 (1.60%) Manufacturing
6 4 (1.07%) Spanish Language
7 3 (0.80%) Investment Banking
7 3 (0.80%) Games
8 2 (0.53%) Law
8 2 (0.53%) Back Office
9 1 (0.27%) Multimedia
9 1 (0.27%) Local Government
9 1 (0.27%) French Language
9 1 (0.27%) Legal
9 1 (0.27%) Advertising
9 1 (0.27%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.53%) LAMP
1 2 (0.53%) MAPI
1 2 (0.53%) HTML
1 2 (0.53%) Application Packaging
2 1 (0.27%) .NET
2 1 (0.27%) OLE
2 1 (0.27%) X-Windows
Miscellaneous
1 63 (16.80%) Blackberry
2 29 (7.73%) iPhone
3 23 (6.13%) Analytical Skills
4 21 (5.60%) NHS
5 20 (5.33%) iPad
6 10 (2.67%) Video Conferencing
7 7 (1.87%) Fat Client
7 7 (1.87%) Thin Client
8 6 (1.60%) Smartphone
9 4 (1.07%) FMCG
10 3 (0.80%) Management Information System
11 2 (0.53%) EPoS
11 2 (0.53%) Mathematics
11 2 (0.53%) Computer Science
11 2 (0.53%) Hedge funds
11 2 (0.53%) Replication
12 1 (0.27%) Equities
12 1 (0.27%) Animation
12 1 (0.27%) PDA
12 1 (0.27%) iSeries
Operating Systems
1 272 (72.53%) Windows
2 189 (50.40%) Windows 7
3 108 (28.80%) Windows XP
4 34 (9.07%) Windows 8
5 33 (8.80%) Windows Server 2008
6 25 (6.67%) Mac OS X
7 22 (5.87%) Windows Server 2003
8 15 (4.00%) Windows Server 2012
9 14 (3.73%) Android
10 11 (2.93%) Mac OS X Server
11 9 (2.40%) Mac OS
12 8 (2.13%) Apple iOS
12 8 (2.13%) Linux
12 8 (2.13%) Windows 2000
13 5 (1.33%) Windows Vista
14 3 (0.80%) UNIX
15 2 (0.53%) Windows Phone
16 1 (0.27%) Windows Mobile
Processes & Methodologies
1 53 (14.13%) ITIL
2 26 (6.93%) Migration
3 17 (4.53%) Incident Management
4 15 (4.00%) Problem Management
4 15 (4.00%) Service Management
5 11 (2.93%) Change Management
6 9 (2.40%) Service Delivery
7 5 (1.33%) Security Management
8 4 (1.07%) Change Control
8 4 (1.07%) Project Management
8 4 (1.07%) Data Protection
8 4 (1.07%) Customer Engagement
9 3 (0.80%) CAD
9 3 (0.80%) Configuration Management
9 3 (0.80%) Software Deployment
9 3 (0.80%) Infrastructure Management
9 3 (0.80%) Coaching
10 2 (0.53%) Kalman Filter
10 2 (0.53%) ITIL V3
10 2 (0.53%) Workflow
Programming Languages
1 15 (4.00%) SQL
2 6 (1.60%) PowerShell
3 4 (1.07%) VBScript
4 3 (0.80%) C
5 2 (0.53%) T-SQL
5 2 (0.53%) VB
6 1 (0.27%) Bash Shell
6 1 (0.27%) Java
Qualifications
1 31 (8.27%) Security Cleared
2 19 (5.07%) Microsoft Certification
3 14 (3.73%) SC Cleared
4 11 (2.93%) Degree
5 10 (2.67%) MCSE
6 8 (2.13%) MCP
7 6 (1.60%) MCSA
7 6 (1.60%) MCTS
8 5 (1.33%) MCITP
8 5 (1.33%) CCNA
8 5 (1.33%) Cisco Certification
9 3 (0.80%) VMware Certified Professional (VCP)
9 3 (0.80%) ACTC
9 3 (0.80%) MCDST
9 3 (0.80%) Citrix Certification
10 2 (0.53%) DV Cleared
11 1 (0.27%) PRINCE2 Practitioner
11 1 (0.27%) HND
11 1 (0.27%) A+ Certification
11 1 (0.27%) ITIL Certification
Quality Assurance & Compliance
1 29 (7.73%) SLA
System Software
1 168 (44.80%) Active Directory
2 15 (4.00%) VMware Infrastructure
3 8 (2.13%) XenApp
4 6 (1.60%) XenDesktop
5 5 (1.33%) Microsoft App-V
6 3 (0.80%) Terminal Server
7 2 (0.53%) VMware Workstation
7 2 (0.53%) VMware ESXi
7 2 (0.53%) VirtualBox
7 2 (0.53%) Hyper-V
8 1 (0.27%) Xen
8 1 (0.27%) XenServer
8 1 (0.27%) vSphere
8 1 (0.27%) Samba
Systems Management
1 52 (13.87%) SCCM
2 6 (1.60%) Systems Management Server (SMS)
3 5 (1.33%) Casper Suite
4 3 (0.80%) SCOM
5 2 (0.53%) OpenView Configuration Management
5 2 (0.53%) ZENworks
5 2 (0.53%) Unicenter
5 2 (0.53%) BMC Marimba
6 1 (0.27%) DameWare
6 1 (0.27%) Backup Exec
6 1 (0.27%) Cisco CUCM
6 1 (0.27%) Symantec Endpoint Protection
Vendors
1 149 (39.73%) Microsoft
2 41 (10.93%) Citrix
3 39 (10.40%) VMware
4 37 (9.87%) Apple
5 24 (6.40%) Cisco
6 19 (5.07%) Lotus
7 12 (3.20%) HP
8 11 (2.93%) Dell
8 11 (2.93%) Bloomberg
8 11 (2.93%) Remedy
9 10 (2.67%) Reuters
10 9 (2.40%) Adobe
10 9 (2.40%) Wyse
11 7 (1.87%) McAfee
12 6 (1.60%) Sophos
13 5 (1.33%) Google
13 5 (1.33%) LANDesk
13 5 (1.33%) Novell
14 4 (1.07%) ServiceNow
14 4 (1.07%) MobileIron
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