The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Desktop Support Engineer
Rank 453 393 406
Rank change year-on-year
-60 +13
Contract jobs requiring a Desktop Support Engineer 182 227 198
As % of all contract IT jobs located in England 0.36% 0.45% 0.40%
As % of the Job Titles category 0.37% 0.47% 0.42%
Number of daily rates quoted 81 96 76
Average daily rate £140 £150 £148
Average daily rate % change year-on-year
-6.66% +1.69%
90% offered a daily rate of more than £101 £120 £109
10% offered a daily rate of more than £220 £213 £225
UK excluding London average daily rate £135 £150 £145
% change year-on-year
-10.00% +3.44%
Number of hourly rates quoted 48 63 49
Average hourly rate £16.38 £15.00 £14.50
Average hourly rate % change year-on-year
+9.16% +3.44%
90% offered a hourly rate of more than £12.25 £11.79 £11.00
10% offered a hourly rate of more than £20.30 £20.19 £20.00
UK excluding London average hourly rate £15.00 £13.69 £14.50
% change year-on-year
+9.60% -5.62%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48675 47897 46873
As % of all contract IT jobs located in England 95.03% 94.74% 94.38%
Number of daily rates quoted 32102 29497 29007
Average daily rate £425 £400 £398
Average daily rate % change year-on-year
+6.25% +0.62%
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1382 1920 1942
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.40 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 28 April 2016.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 28 April 2016.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -47 53 £143 -10.93% 10
South East -9 35 £135 -12.90% 7
East of England +11 28 £125 +4.16% 4
South West +7 25 £131 -25.21% 1
North West -9 16 £183 +10.60% 1
North East -26 10 £203 +62.00% 1
West Midlands -7 7 - - 1
East Midlands +8 5 £180 -
Yorkshire 0 4 - -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 28 April 2016, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 293 (79.40%) Windows
2 208 (56.37%) Windows 7
3 189 (51.22%) Active Directory
4 146 (39.57%) Microsoft
5 110 (29.81%) MS Office
6 69 (18.70%) Windows XP
7 67 (18.16%) ITIL
8 65 (17.62%) Windows 8
9 64 (17.34%) SCCM
10 60 (16.26%) Windows Server
11 56 (15.18%) MS Excel
12 46 (12.47%) Citrix
13 45 (12.20%) MS Exchange
14 40 (10.84%) Apple
15 38 (10.30%) Office 365
16 36 (9.76%) Finance
16 36 (9.76%) Blackberry
17 35 (9.49%) DNS
17 35 (9.49%) SLA
18 31 (8.40%) TCP/IP
19 29 (7.86%) DHCP
19 29 (7.86%) Microsoft Certification
20 28 (7.59%) Windows Server 2008
21 26 (7.05%) Security Cleared
21 26 (7.05%) Cisco
21 26 (7.05%) C
22 25 (6.78%) Apple iOS
23 24 (6.50%) Windows 10
23 24 (6.50%) LAN
23 24 (6.50%) Banking

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 28 April 2016, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (12.20%) MS Exchange
2 17 (4.61%) Exchange Server 2010
3 15 (4.07%) Blackberry Enterprise Server
3 15 (4.07%) Skype for Business
4 13 (3.52%) IBM Notes
5 10 (2.71%) SharePoint
6 7 (1.90%) Exchange Server 2013
7 4 (1.08%) IBM Domino
8 2 (0.54%) Exchange Server 2003
8 2 (0.54%) Exchange Server 2007
8 2 (0.54%) IIS
8 2 (0.54%) SharePoint 2010
9 1 (0.27%) Apache
9 1 (0.27%) CMS
9 1 (0.27%) Joomla!
9 1 (0.27%) WordPress
Applications
1 110 (29.81%) MS Office
2 56 (15.18%) MS Excel
3 4 (1.08%) MS PowerPoint
3 4 (1.08%) MS Visio
4 3 (0.81%) Acrobat
Business Applications
1 9 (2.44%) Eikon
2 8 (2.17%) Remedy ITSM
3 2 (0.54%) SAP Oil and Gas
4 1 (0.27%) assyst
4 1 (0.27%) SAP CRM
Cloud Services
1 38 (10.30%) Office 365
2 5 (1.36%) OneDrive
3 1 (0.27%) Azure Active Directory
3 1 (0.27%) Google Apps
3 1 (0.27%) Microsoft Azure
3 1 (0.27%) Mimecast
Communications & Networking
1 35 (9.49%) DNS
2 31 (8.40%) TCP/IP
3 29 (7.86%) DHCP
4 24 (6.50%) LAN
5 21 (5.69%) Internet
6 17 (4.61%) VPN
7 14 (3.79%) WAN
8 9 (2.44%) Firewall
8 9 (2.44%) Remote Desktop
8 9 (2.44%) VoIP
9 8 (2.17%) Wireless
10 6 (1.63%) Skype
11 5 (1.36%) Wi-Fi
12 3 (0.81%) Ethernet
12 3 (0.81%) Extranet
12 3 (0.81%) SAN
13 2 (0.54%) 3G
13 2 (0.54%) IPX
13 2 (0.54%) PBX
13 2 (0.54%) SMS
Database & Business Intelligence
1 4 (1.08%) SQL Server
2 1 (0.27%) Crystal Reports
2 1 (0.27%) MySQL
2 1 (0.27%) Oracle Database
2 1 (0.27%) SQL Server 2008
2 1 (0.27%) SQL Server 2012
General
1 36 (9.76%) Finance
2 24 (6.50%) Banking
3 10 (2.71%) Retail
4 9 (2.44%) Telecoms
5 8 (2.17%) Retail Banking
6 7 (1.90%) Law
7 4 (1.08%) Back Office
7 4 (1.08%) Legal
8 2 (0.54%) Advertising
8 2 (0.54%) Electronics
8 2 (0.54%) Investment Banking
8 2 (0.54%) Local Government
8 2 (0.54%) Manufacturing
8 2 (0.54%) Marketing
9 1 (0.27%) Billing
9 1 (0.27%) Front Office
9 1 (0.27%) Multimedia
9 1 (0.27%) Pharmaceutical
9 1 (0.27%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.54%) X-Windows
2 1 (0.27%) CSS
2 1 (0.27%) HTML
2 1 (0.27%) LAMP
2 1 (0.27%) ODBC
2 1 (0.27%) Web Services
Miscellaneous
1 36 (9.76%) Blackberry
2 22 (5.96%) NHS
2 22 (5.96%) Video Conferencing
3 20 (5.42%) iPhone
3 20 (5.42%) Mathematics
4 16 (4.34%) Driving Licence
4 16 (4.34%) iPad
5 14 (3.79%) Analytical Skills
6 7 (1.90%) Data Centre
7 5 (1.36%) Fat Client
7 5 (1.36%) Management Information System
7 5 (1.36%) Thin Client
8 4 (1.08%) Client/Server
9 3 (0.81%) Computer Science
9 3 (0.81%) Smartphone
10 2 (0.54%) BYOD
10 2 (0.54%) CMDB
10 2 (0.54%) PDA
10 2 (0.54%) Statistics
10 2 (0.54%) User Experience
Operating Systems
1 293 (79.40%) Windows
2 208 (56.37%) Windows 7
3 69 (18.70%) Windows XP
4 65 (17.62%) Windows 8
5 60 (16.26%) Windows Server
6 28 (7.59%) Windows Server 2008
7 25 (6.78%) Apple iOS
8 24 (6.50%) Windows 10
9 23 (6.23%) Windows Server 2003
10 20 (5.42%) Android
11 17 (4.61%) Windows Server 2012
12 15 (4.07%) Windows Vista
13 12 (3.25%) Mac OS X
14 10 (2.71%) Mac OS
15 5 (1.36%) Linux
16 3 (0.81%) Unix
16 3 (0.81%) Windows 2000
17 2 (0.54%) Debian
17 2 (0.54%) Windows Phone
18 1 (0.27%) Windows 2000 Server
Processes & Methodologies
1 67 (18.16%) ITIL
2 17 (4.61%) Migration
3 15 (4.07%) ITIL V3
4 13 (3.52%) Service Delivery
4 13 (3.52%) Software Deployment
5 12 (3.25%) ITSM
5 12 (3.25%) Service Management
6 10 (2.71%) Change Management
7 8 (2.17%) Configuration Management
7 8 (2.17%) Information Security
7 8 (2.17%) Patch Management
8 7 (1.90%) Incident Management
8 7 (1.90%) Mobile Device Management
9 6 (1.63%) Coaching
9 6 (1.63%) Mentoring
9 6 (1.63%) Time Management
10 4 (1.08%) Fault Analysis
10 4 (1.08%) Infrastructure Management
10 4 (1.08%) Performance Optimisation
10 4 (1.08%) Server Building
Programming Languages
1 26 (7.05%) C
2 8 (2.17%) SQL
3 5 (1.36%) Java
4 3 (0.81%) PowerShell
5 2 (0.54%) Perl
5 2 (0.54%) PHP
6 1 (0.27%) JavaScript
6 1 (0.27%) Python
6 1 (0.27%) Ruby
6 1 (0.27%) Shell Script
Qualifications
1 29 (7.86%) Microsoft Certification
2 26 (7.05%) Security Cleared
3 16 (4.34%) SC Cleared
4 15 (4.07%) MCSE
5 12 (3.25%) MCP
6 8 (2.17%) ITIL Certification
7 7 (1.90%) DBS Check
8 6 (1.63%) HND
8 6 (1.63%) MCSA
9 5 (1.36%) CCNA
9 5 (1.36%) Cisco Certification
9 5 (1.36%) Degree
10 4 (1.08%) MCITP
11 3 (0.81%) A+ Certification
11 3 (0.81%) MCDST
12 2 (0.54%) DV Cleared
12 2 (0.54%) ITIL Foundation Certificate
12 2 (0.54%) Network+ Certification
13 1 (0.27%) BPSS Clearance
13 1 (0.27%) CTC Cleared
Quality Assurance & Compliance
1 35 (9.49%) SLA
2 3 (0.81%) Disclosure Scotland
System Software
1 189 (51.22%) Active Directory
2 15 (4.07%) XenApp
3 10 (2.71%) XenDesktop
4 8 (2.17%) Microsoft App-V
5 6 (1.63%) BitLocker
5 6 (1.63%) VMware Infrastructure
6 4 (1.08%) Hyper-V
6 4 (1.08%) Samba
6 4 (1.08%) UAG
6 4 (1.08%) XenServer
7 1 (0.27%) ISA Server
7 1 (0.27%) Terminal Services
7 1 (0.27%) Xen
Systems Management
1 64 (17.34%) SCCM
2 9 (2.44%) Systems Management Server (SMS)
3 7 (1.90%) Norton AntiVirus
4 4 (1.08%) XenMobile
5 3 (0.81%) Cisco CUCM
5 3 (0.81%) SCOM
5 3 (0.81%) Symantec Endpoint Protection
6 2 (0.54%) DameWare
6 2 (0.54%) EdgeSight
7 1 (0.27%) AirWatch
7 1 (0.27%) Backup Exec
7 1 (0.27%) Sysprep
7 1 (0.27%) WSUS
Vendors
1 146 (39.57%) Microsoft
2 46 (12.47%) Citrix
3 40 (10.84%) Apple
4 26 (7.05%) Cisco
5 19 (5.15%) Remedy
6 17 (4.61%) VMware
7 16 (4.34%) HP
8 15 (4.07%) Symantec
9 13 (3.52%) Lotus
10 12 (3.25%) Bloomberg
10 12 (3.25%) Reuters
11 9 (2.44%) Dell
12 8 (2.17%) Sophos
13 7 (1.90%) AppSense
14 6 (1.63%) ServiceNow
15 5 (1.36%) LANDesk
15 5 (1.36%) Polycom
15 5 (1.36%) SAP
16 4 (1.08%) Avaya
16 4 (1.08%) BMC
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