The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 391 399 399
Rank change year-on-year
+8 0
Contract jobs requiring a Desktop Support Engineer 198 177 143
As % of all contract IT jobs located in England 0.39% 0.36% 0.33%
As % of the Job Titles category 0.42% 0.39% 0.35%
Number of daily rates quoted 81 66 32
Average daily rate
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of your Daily Rate
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£155 £150 £175
Average daily rate % change year-on-year
+3.33% -14.28%
90% offered a daily rate of more than £120 £105 £106
10% offered a daily rate of more than £225 £223 £375
UK excluding London average daily rate £155 £145 £135
% change year-on-year
+6.89% +7.40%
Number of hourly rates quoted 53 42 67
Average hourly rate £15.00 £14.50 £14.00
Average hourly rate % change year-on-year
+3.44% +3.57%
90% offered a hourly rate of more than £12.08 £11.08 £11.50
10% offered a hourly rate of more than £20.19 £20.00 £19.00
UK excluding London average hourly rate £13.87 £14.50 £13.50
% change year-on-year
-4.34% +7.40%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46777 45849 40413
As % of all contract IT jobs located in England 92.34% 92.43% 92.72%
Number of daily rates quoted 28979 28587 23731
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1836 1861 2074
Average hourly rate £17.50 £17.50 £18.50
Average hourly rate % change year-on-year
- -5.40%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 1 May 2015.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 1 May 2015.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 93 £160 - 6
South East -11 31 £200 +21.21% 5
South West +13 21 £158 +21.34% 1
East of England +17 18 £105 -30.33% 2
North West -34 13 £195 +8.33%
North East -2 6 - -
West Midlands -13 6 £138 +30.95% 3
Yorkshire -10 5 £150 +15.38%
East Midlands -13 3 - -
Midlands - 1 - -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 1 May 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 284 (72.26%) Windows
2 187 (47.58%) Windows 7
3 179 (45.55%) Active Directory
4 151 (38.42%) Microsoft
5 146 (37.15%) MS Office
6 120 (30.53%) Windows XP
7 71 (18.07%) Blackberry
8 58 (14.76%) ITIL
9 57 (14.50%) SCCM
10 56 (14.25%) MS Excel
11 46 (11.70%) Citrix
12 44 (11.20%) VMware
13 42 (10.69%) Finance
14 40 (10.18%) MS Exchange
15 39 (9.92%) Apple
16 38 (9.67%) Windows Server 2008
17 36 (9.16%) Security Cleared
18 34 (8.65%) SLA
19 31 (7.89%) iPhone
20 30 (7.63%) Cisco
21 29 (7.38%) Migration
22 28 (7.12%) Windows 8
23 27 (6.87%) Windows Server 2003
24 26 (6.62%) Lync
25 25 (6.36%) Analytical Skills
25 25 (6.36%) Mac OS X
26 24 (6.11%) Banking
27 23 (5.85%) Microsoft Certification
27 23 (5.85%) DHCP
27 23 (5.85%) SharePoint

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 1 May 2015, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (10.18%) MS Exchange
2 26 (6.62%) Lync
3 23 (5.85%) SharePoint
4 22 (5.60%) Blackberry Enterprise Server
5 19 (4.83%) Exchange Server 2010
6 17 (4.33%) IBM Notes
7 5 (1.27%) SharePoint 2013
8 4 (1.02%) Exchange Server 2013
9 3 (0.76%) Exchange Server 2007
9 3 (0.76%) Exchange Server 2003
10 2 (0.51%) IIS
Applications
1 146 (37.15%) MS Office
2 56 (14.25%) MS Excel
3 4 (1.02%) MS Visio
4 2 (0.51%) Adobe Creative Suite
4 2 (0.51%) MS Project
4 2 (0.51%) AutoCAD
4 2 (0.51%) Acrobat
4 2 (0.51%) MS PowerPoint
Business Applications
1 5 (1.27%) Eikon
2 4 (1.02%) Remedy ITSM
3 1 (0.25%) GoldMine
3 1 (0.25%) Dynamics NAV
Cloud Services
1 7 (1.78%) Office 365
2 4 (1.02%) Google Apps
Communications & Networking
1 23 (5.85%) DHCP
2 22 (5.60%) DNS
3 21 (5.34%) TCP/IP
4 18 (4.58%) LAN
5 12 (3.05%) VPN
6 11 (2.80%) WAN
7 10 (2.54%) Internet
8 8 (2.04%) VoIP
8 8 (2.04%) Firewall
9 6 (1.53%) Network Security
9 6 (1.53%) VLAN
10 5 (1.27%) SAN
11 4 (1.02%) Wireless
11 4 (1.02%) IP Telephony
12 3 (0.76%) 3G
13 2 (0.51%) Asterisk PBX
13 2 (0.51%) POP3
13 2 (0.51%) SMTP
13 2 (0.51%) Broadband
13 2 (0.51%) PBX
Database & Business Intelligence
1 9 (2.29%) FileMaker
2 8 (2.04%) MySQL
3 2 (0.51%) SQL Server
3 2 (0.51%) DTS
4 1 (0.25%) SQL Server 2008
4 1 (0.25%) SQL Server 2012
Development Applications
1 1 (0.25%) JIRA
General
1 42 (10.69%) Finance
2 24 (6.11%) Banking
3 10 (2.54%) Retail
4 8 (2.04%) Financial Institution
4 8 (2.04%) Retail Banking
5 6 (1.53%) Manufacturing
6 5 (1.27%) Investment Banking
6 5 (1.27%) Law
6 5 (1.27%) Telecoms
7 4 (1.02%) Spanish Language
8 3 (0.76%) Games
8 3 (0.76%) Back Office
8 3 (0.76%) Legal
9 1 (0.25%) French Language
9 1 (0.25%) Local Government
9 1 (0.25%) Multimedia
9 1 (0.25%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.51%) MAPI
1 2 (0.51%) HTML
1 2 (0.51%) LAMP
1 2 (0.51%) Application Packaging
2 1 (0.25%) OLE
2 1 (0.25%) X-Windows
2 1 (0.25%) .NET
Miscellaneous
1 71 (18.07%) Blackberry
2 31 (7.89%) iPhone
3 25 (6.36%) Analytical Skills
4 23 (5.85%) NHS
5 21 (5.34%) iPad
6 9 (2.29%) Smartphone
7 8 (2.04%) Video Conferencing
8 6 (1.53%) Thin Client
8 6 (1.53%) Fat Client
9 4 (1.02%) FMCG
10 3 (0.76%) Management Information System
11 2 (0.51%) Hedge funds
11 2 (0.51%) Replication
12 1 (0.25%) iSeries
12 1 (0.25%) Data Integration
12 1 (0.25%) Mathematics
12 1 (0.25%) Computer Science
12 1 (0.25%) Animation
12 1 (0.25%) PDA
12 1 (0.25%) Equities
Operating Systems
1 284 (72.26%) Windows
2 187 (47.58%) Windows 7
3 120 (30.53%) Windows XP
4 38 (9.67%) Windows Server 2008
5 28 (7.12%) Windows 8
6 27 (6.87%) Windows Server 2003
7 25 (6.36%) Mac OS X
8 21 (5.34%) Windows Server 2012
9 15 (3.82%) Android
10 12 (3.05%) Linux
11 11 (2.80%) Mac OS X Server
11 11 (2.80%) Apple iOS
12 9 (2.29%) Mac OS
13 8 (2.04%) Windows 2000
14 6 (1.53%) Windows Vista
15 5 (1.27%) UNIX
16 2 (0.51%) Windows Phone
16 2 (0.51%) CentOS
17 1 (0.25%) Red Hat Enterprise Linux
17 1 (0.25%) Windows Mobile
Processes & Methodologies
1 58 (14.76%) ITIL
2 29 (7.38%) Migration
3 17 (4.33%) Incident Management
3 17 (4.33%) Problem Management
4 12 (3.05%) Service Delivery
5 11 (2.80%) Service Management
6 8 (2.04%) Change Management
7 6 (1.53%) Security Management
8 5 (1.27%) Disaster Recovery
9 4 (1.02%) Software Deployment
9 4 (1.02%) Customer Engagement
9 4 (1.02%) ITSM
9 4 (1.02%) User Acceptance Testing
10 3 (0.76%) Data Protection
10 3 (0.76%) Project Planning
10 3 (0.76%) Asset Management
10 3 (0.76%) CAD
10 3 (0.76%) Project Management
10 3 (0.76%) Change Control
10 3 (0.76%) Infrastructure Management
Programming Languages
1 17 (4.33%) SQL
2 7 (1.78%) PowerShell
3 4 (1.02%) VBScript
4 2 (0.51%) T-SQL
4 2 (0.51%) VB
5 1 (0.25%) C
5 1 (0.25%) Java
5 1 (0.25%) Bash Shell
Qualifications
1 36 (9.16%) Security Cleared
2 23 (5.85%) Microsoft Certification
3 18 (4.58%) SC Cleared
4 13 (3.31%) MCSE
5 11 (2.80%) MCP
6 10 (2.54%) Degree
7 8 (2.04%) MCSA
8 6 (1.53%) MCDST
8 6 (1.53%) MCTS
9 5 (1.27%) MCITP
9 5 (1.27%) CCNA
9 5 (1.27%) Cisco Certification
10 4 (1.02%) ITIL Certification
11 3 (0.76%) VMware Certified Professional (VCP)
11 3 (0.76%) ACTC
11 3 (0.76%) Citrix Certification
12 2 (0.51%) DV Cleared
13 1 (0.25%) PRINCE2 Practitioner
13 1 (0.25%) BC Cleared
13 1 (0.25%) HND
Quality Assurance & Compliance
1 34 (8.65%) SLA
System Software
1 179 (45.55%) Active Directory
2 18 (4.58%) VMware Infrastructure
3 9 (2.29%) XenApp
4 6 (1.53%) XenDesktop
5 4 (1.02%) VMware ESXi
5 4 (1.02%) Microsoft App-V
6 3 (0.76%) VMware ESX
6 3 (0.76%) Terminal Server
7 2 (0.51%) vSphere
7 2 (0.51%) VirtualBox
7 2 (0.51%) VMware Workstation
7 2 (0.51%) Xen
8 1 (0.25%) Samba
8 1 (0.25%) XenServer
8 1 (0.25%) Hyper-V
Systems Management
1 57 (14.50%) SCCM
2 5 (1.27%) Systems Management Server (SMS)
2 5 (1.27%) Casper Suite
3 4 (1.02%) SCOM
4 2 (0.51%) Unicenter
4 2 (0.51%) ZENworks
4 2 (0.51%) OpenView Configuration Management
4 2 (0.51%) DameWare
4 2 (0.51%) Backup Exec
4 2 (0.51%) BMC Marimba
4 2 (0.51%) ServiceCenter
5 1 (0.25%) NetBackup
5 1 (0.25%) Cisco CUCM
Vendors
1 151 (38.42%) Microsoft
2 46 (11.70%) Citrix
3 44 (11.20%) VMware
4 39 (9.92%) Apple
5 30 (7.63%) Cisco
6 17 (4.33%) Lotus
6 17 (4.33%) Remedy
7 16 (4.07%) HP
8 14 (3.56%) Dell
9 13 (3.31%) Reuters
9 13 (3.31%) Bloomberg
10 10 (2.54%) Wyse
11 9 (2.29%) Adobe
12 7 (1.78%) McAfee
13 6 (1.53%) Sophos
13 6 (1.53%) Google
14 5 (1.27%) LANDesk
14 5 (1.27%) Symantec
14 5 (1.27%) Novell
15 4 (1.02%) MobileIron
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