The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Desktop Support Engineer
Rank 391 375 371
Rank change year-on-year
-16 -4
Contract jobs requiring a Desktop Support Engineer 190 210 204
As % of all contract IT jobs located in England 0.40% 0.46% 0.46%
As % of the Job Titles category 0.43% 0.48% 0.49%
Number of daily rates quoted 83 90 58
Average daily rate £160 £153 £163
Average daily rate % change year-on-year
+4.91% -6.15%
90% offered a daily rate of more than £113 £110 £115
10% offered a daily rate of more than £254 £221 £255
UK excluding London average daily rate £158 £133 £148
% change year-on-year
+18.86% -10.16%
Number of hourly rates quoted 56 71 74
Average hourly rate £13.50 £15.74 £15.25
Average hourly rate % change year-on-year
-14.21% +3.19%
90% offered a hourly rate of more than £11.50 £12.42 £11.84
10% offered a hourly rate of more than £20.00 £19.50 £25.35
UK excluding London average hourly rate £13.00 £15.00 £15.50
% change year-on-year
-13.33% -3.22%
Desktop Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44601 43533 41830
As % of all contract IT jobs located in England 94.51% 94.45% 94.35%
Number of daily rates quoted 29104 27575 25284
Average daily rate £418 £400 £400
Average daily rate % change year-on-year
+4.37% -
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1612 1743 1871
Average hourly rate £17.50 £16.72 £17.50
Average hourly rate % change year-on-year
+4.66% -4.45%
90% offered a hourly rate of more than £11.00 £10.77 £11.25
10% offered a hourly rate of more than £49.05 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in England

Desktop Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Daily Rate Trend in England

Desktop Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 5 February 2016.

Desktop Support Engineer Daily Rate Histogram in England

Desktop Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer across the England region.

Desktop Support Engineer Hourly Rate Trend in England

Desktop Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer across the England region over the 3 months to 5 February 2016.

Desktop Support Engineer Hourly Rate Histogram in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -40 66 £160 - 18
South East +9 47 £165 - 6
South West +14 25 £130 -7.14% 3
East of England -3 19 £120 - 4
North West -17 12 £265 +10.41% 3
West Midlands -11 9 £195 +95.00% 1
Yorkshire -12 7 £161 +14.64%
East Midlands -6 3 - -
North East -26 1 - -
Desktop Support Engineer
UK

Desktop Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 5 February 2016, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 313 (80.46%) Windows
2 234 (60.15%) Windows 7
3 193 (49.61%) Active Directory
4 165 (42.42%) Microsoft
5 118 (30.33%) MS Office
6 97 (24.94%) Windows XP
7 73 (18.77%) MS Exchange
8 71 (18.25%) MS Excel
9 60 (15.42%) Windows Server
10 59 (15.17%) Citrix
11 58 (14.91%) ITIL
12 56 (14.40%) Finance
13 50 (12.85%) Windows 8
14 48 (12.34%) Blackberry
15 43 (11.05%) SCCM
16 40 (10.28%) Apple
17 38 (9.77%) Office 365
18 34 (8.74%) DHCP
19 32 (8.23%) SLA
19 32 (8.23%) Windows Server 2003
20 31 (7.97%) DNS
20 31 (7.97%) C
21 29 (7.46%) Internet
21 29 (7.46%) Banking
22 28 (7.20%) Mathematics
22 28 (7.20%) Video Conferencing
22 28 (7.20%) Windows Server 2008
23 27 (6.94%) Exchange Server 2010
24 26 (6.68%) iPhone
25 25 (6.43%) Android

Desktop Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 5 February 2016, IT contractor jobs across the England region that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (18.77%) MS Exchange
2 27 (6.94%) Exchange Server 2010
3 21 (5.40%) IBM Notes
4 17 (4.37%) SharePoint
5 16 (4.11%) Blackberry Enterprise Server
6 12 (3.08%) Lync
7 10 (2.57%) Exchange Server 2007
8 8 (2.06%) Exchange Server 2013
9 3 (0.77%) IBM Domino
10 2 (0.51%) Exchange Server 2003
10 2 (0.51%) SharePoint 2010
11 1 (0.26%) Apache
11 1 (0.26%) Exchange Server 2000
11 1 (0.26%) Exchange Server 5.5
11 1 (0.26%) LiveLink
11 1 (0.26%) SharePoint 2013
Applications
1 118 (30.33%) MS Office
2 71 (18.25%) MS Excel
3 6 (1.54%) MS Visio
4 4 (1.03%) MS PowerPoint
5 2 (0.51%) Acrobat
Business Applications
1 13 (3.34%) Eikon
2 10 (2.57%) Remedy ITSM
3 1 (0.26%) assyst
3 1 (0.26%) Dynamics CRM
3 1 (0.26%) SAP CRM
3 1 (0.26%) SAP Oil and Gas
Cloud Services
1 38 (9.77%) Office 365
2 2 (0.51%) OneDrive
Communications & Networking
1 34 (8.74%) DHCP
2 31 (7.97%) DNS
3 29 (7.46%) Internet
4 24 (6.17%) LAN
4 24 (6.17%) TCP/IP
5 20 (5.14%) WAN
6 18 (4.63%) Wireless
7 14 (3.60%) VPN
8 13 (3.34%) Wi-Fi
9 11 (2.83%) VoIP
10 10 (2.57%) Firewall
11 9 (2.31%) Remote Desktop
12 3 (0.77%) Asterisk PBX
12 3 (0.77%) Cisco IOS
12 3 (0.77%) FTP
12 3 (0.77%) IP Telephony
12 3 (0.77%) PBX
12 3 (0.77%) Skype
12 3 (0.77%) WebEx
13 2 (0.51%) Cisco IPT
Database & Business Intelligence
1 5 (1.29%) SQL Server
2 2 (0.51%) SQL Server 2008
3 1 (0.26%) MySQL
3 1 (0.26%) Relational Database
3 1 (0.26%) SQL Server 2005
3 1 (0.26%) SQL Server 2012
Development Applications
1 1 (0.26%) JIRA
1 1 (0.26%) MSI
General
1 56 (14.40%) Finance
2 29 (7.46%) Banking
3 16 (4.11%) Retail
4 13 (3.34%) Retail Banking
5 12 (3.08%) Telecoms
6 5 (1.29%) Financial Institution
7 4 (1.03%) Law
8 3 (0.77%) German Language
9 2 (0.51%) Back Office
9 2 (0.51%) Billing
9 2 (0.51%) Manufacturing
10 1 (0.26%) Advertising
10 1 (0.26%) Electronics
10 1 (0.26%) French Language
10 1 (0.26%) Games
10 1 (0.26%) Investment Banking
10 1 (0.26%) Legal
10 1 (0.26%) Marketing
10 1 (0.26%) Multimedia
10 1 (0.26%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.51%) X-Windows
2 1 (0.26%) LAMP
2 1 (0.26%) Software Packaging
2 1 (0.26%) Web Services
Miscellaneous
1 48 (12.34%) Blackberry
2 28 (7.20%) Mathematics
2 28 (7.20%) Video Conferencing
3 26 (6.68%) iPhone
4 24 (6.17%) Analytical Skills
4 24 (6.17%) iPad
4 24 (6.17%) NHS
5 14 (3.60%) Driving Licence
6 8 (2.06%) Data Centre
7 6 (1.54%) CMDB
7 6 (1.54%) Fat Client
7 6 (1.54%) Thin Client
8 4 (1.03%) Client/Server
8 4 (1.03%) Management Information System
8 4 (1.03%) PDA
9 3 (0.77%) Device Driver
10 2 (0.51%) BYOD
10 2 (0.51%) Computer Science
10 2 (0.51%) Learning Management System
10 2 (0.51%) Statistics
Operating Systems
1 313 (80.46%) Windows
2 234 (60.15%) Windows 7
3 97 (24.94%) Windows XP
4 60 (15.42%) Windows Server
5 50 (12.85%) Windows 8
6 32 (8.23%) Windows Server 2003
7 28 (7.20%) Windows Server 2008
8 25 (6.43%) Android
9 21 (5.40%) Apple iOS
10 16 (4.11%) Windows Server 2012
11 12 (3.08%) Windows 10
12 10 (2.57%) Mac OS X
13 9 (2.31%) Linux
13 9 (2.31%) Mac OS
14 6 (1.54%) Windows Vista
15 5 (1.29%) Windows 2000
16 4 (1.03%) Unix
17 3 (0.77%) Windows Phone
18 2 (0.51%) Debian
18 2 (0.51%) Windows 2000 Server
Processes & Methodologies
1 58 (14.91%) ITIL
2 25 (6.43%) Migration
3 14 (3.60%) ITSM
4 12 (3.08%) Service Management
5 10 (2.57%) ITIL V3
6 9 (2.31%) Service Delivery
7 7 (1.80%) Time Management
8 5 (1.29%) Change Management
8 5 (1.29%) Incident Management
8 5 (1.29%) Mobile Device Management
8 5 (1.29%) Patch Management
8 5 (1.29%) Trend Analysis
9 3 (0.77%) Asset Management
9 3 (0.77%) Coaching
9 3 (0.77%) CRM
9 3 (0.77%) Data Migration
9 3 (0.77%) Disaster Recovery
9 3 (0.77%) Server Building
9 3 (0.77%) Software Deployment
10 2 (0.51%) Data Protection
Programming Languages
1 31 (7.97%) C
2 8 (2.06%) SQL
3 4 (1.03%) Java
4 2 (0.51%) Perl
4 2 (0.51%) PowerShell
5 1 (0.26%) PHP
5 1 (0.26%) Python
5 1 (0.26%) Ruby
5 1 (0.26%) Shell Script
5 1 (0.26%) VB
Qualifications
1 25 (6.43%) Security Cleared
2 23 (5.91%) Microsoft Certification
3 19 (4.88%) SC Cleared
4 12 (3.08%) MCSE
5 8 (2.06%) MCP
6 7 (1.80%) DBS Check
7 6 (1.54%) HND
7 6 (1.54%) ITIL Certification
8 5 (1.29%) MCITP
9 4 (1.03%) A+ Certification
9 4 (1.03%) CCNA
9 4 (1.03%) Cisco Certification
9 4 (1.03%) Degree
10 3 (0.77%) MCDST
10 3 (0.77%) MCSA
11 2 (0.51%) ITIL Foundation Certificate
11 2 (0.51%) Network+ Certification
12 1 (0.26%) CCA
12 1 (0.26%) Citrix Certification
12 1 (0.26%) CTC Cleared
Quality Assurance & Compliance
1 32 (8.23%) SLA
2 6 (1.54%) Disclosure Scotland
System Software
1 193 (49.61%) Active Directory
2 11 (2.83%) XenApp
3 7 (1.80%) VMware Infrastructure
4 6 (1.54%) Samba
5 5 (1.29%) Hyper-V
6 4 (1.03%) XenDesktop
7 3 (0.77%) Microsoft App-V
7 3 (0.77%) Terminal Services
8 2 (0.51%) BitLocker
8 2 (0.51%) ISA Server
8 2 (0.51%) XenServer
9 1 (0.26%) Terminal Server
9 1 (0.26%) UAG
Systems Management
1 43 (11.05%) SCCM
2 8 (2.06%) Norton AntiVirus
3 7 (1.80%) Symantec Endpoint Protection
4 4 (1.03%) SCOM
5 3 (0.77%) Cisco CUCM
5 3 (0.77%) DameWare
5 3 (0.77%) Systems Management Server (SMS)
6 1 (0.26%) AirWatch
6 1 (0.26%) AppManager
6 1 (0.26%) Backup Exec
6 1 (0.26%) NetBackup
6 1 (0.26%) Sysprep
6 1 (0.26%) Tivoli
6 1 (0.26%) WSUS
Vendors
1 165 (42.42%) Microsoft
2 59 (15.17%) Citrix
3 40 (10.28%) Apple
4 21 (5.40%) Bloomberg
4 21 (5.40%) Lotus
4 21 (5.40%) VMware
5 19 (4.88%) Remedy
6 16 (4.11%) Cisco
6 16 (4.11%) Reuters
7 15 (3.86%) HP
7 15 (3.86%) Symantec
8 12 (3.08%) CheckPoint
9 10 (2.57%) Dell
10 9 (2.31%) Acronis
10 9 (2.31%) Lumension
11 6 (1.54%) Sophos
12 5 (1.29%) LANDesk
13 4 (1.03%) BMC
13 4 (1.03%) Red Hat
14 3 (0.77%) Avaya
Borehamwood, Hertfordshire
Verticality Ltd
Rate: £180 - £200 per day
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Fleet, Hampshire
Global Technology Solutions Ltd
Rate: £40 - £45 per day
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