The table below looks at the statistics for the Service Manager role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Services Manager
Rank 107 112 119
Rank change year-on-year
+5 +7
Contract jobs requiring a Service Manager 36 29 7
As % of all contract IT jobs located in the South West 1.16% 0.91% 0.30%
As % of the Job Titles category 1.24% 0.99% 0.32%
Number of daily rates quoted 21 21 5
Average daily rate
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of your Daily Rate
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£405 £400 £343
Average daily rate % change year-on-year
+1.25% +16.78%
90% offered a daily rate of more than £306 £338 £235
10% offered a daily rate of more than £525 £475 £365
UK excluding London average daily rate £400 £385 £388
% change year-on-year
+3.89% -0.64%
Number of hourly rates quoted 1 0 1
Average hourly rate £18.50 - £19.39
UK excluding London average hourly rate £18.50 £20.00 £19.39
% change year-on-year
-7.50% +3.14%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2911 2927 2169
As % of all contract IT jobs located in the South West 93.66% 92.13% 94.02%
Number of daily rates quoted 1805 1780 1287
Average daily rate £375 £350 £343
Average daily rate % change year-on-year
+7.14% +2.18%
90% offered a daily rate of more than £243 £230 £233
10% offered a daily rate of more than £500 £495 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 171 178 145
Average hourly rate £20.19 £20.00 £15.00
Average hourly rate % change year-on-year
+0.92% +33.33%
90% offered a hourly rate of more than £10.13 £11.00 £10.00
10% offered a hourly rate of more than £41.33 £45.00 £42.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South West

Service Manager
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the South West region.

Service Manager Daily Rate Trend in the South West

Service Manager
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the South West region over the 3 months to 27 April 2015.

Service Manager Daily Rate Histogram in the South West

Service Manager
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the South West region.

Service Manager Hourly Rate Trend in the South West

Service Manager
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the South West region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire - 22 £425 - 6
Dorset - 5 £315 - 1
Bristol +2 4 £225 -33.33% 1
Somerset -5 2 £306 -23.62%
Gloucestershire -15 1 - -
Cornwall - 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South West

For the 6 months to 27 April 2015, IT contractor jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 47 (53.41%) Service Delivery
2 45 (51.14%) ITIL
3 40 (45.45%) Security Cleared
4 32 (36.36%) Service Management
5 29 (32.95%) SC Cleared
6 22 (25.00%) SLA
7 16 (18.18%) Finance
8 14 (15.91%) Stakeholder Management
9 12 (13.64%) ITSM
10 10 (11.36%) E-Commerce
10 10 (11.36%) DV Cleared
11 9 (10.23%) Incident Management
11 9 (10.23%) Coaching
11 9 (10.23%) Project Management
12 8 (9.09%) Agile Software Development
12 8 (9.09%) Scrum
12 8 (9.09%) Telecoms
12 8 (9.09%) PRINCE2
13 7 (7.95%) ITIL Certification
13 7 (7.95%) Management Information System
13 7 (7.95%) Change Management
14 6 (6.82%) Information Management
14 6 (6.82%) People Management
14 6 (6.82%) Mentoring
15 5 (5.68%) Business Development
15 5 (5.68%) Degree
15 5 (5.68%) Programme Management
16 4 (4.55%) Six Sigma
16 4 (4.55%) CRM
16 4 (4.55%) LAN

Service Manager
Top Related IT Skills in the South West by Category

For the 6 months to 27 April 2015, IT contractor jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.27%) SharePoint
2 1 (1.14%) Drupal
Applications
1 1 (1.14%) MS Office
1 1 (1.14%) MS Excel
1 1 (1.14%) MS PowerPoint
Business Applications
1 3 (3.41%) assyst
2 2 (2.27%) Remedy ITSM
3 1 (1.14%) SAP Oil and Gas
3 1 (1.14%) Dynamics CRM
Communications & Networking
1 4 (4.55%) LAN
2 3 (3.41%) Wireless
2 3 (3.41%) Unified Communications
3 2 (2.27%) WAN
4 1 (1.14%) Wi-Fi
General
1 16 (18.18%) Finance
2 8 (9.09%) Telecoms
3 2 (2.27%) Manufacturing
3 2 (2.27%) Banking
3 2 (2.27%) Retail
4 1 (1.14%) Marketing
4 1 (1.14%) Pharmaceutical
4 1 (1.14%) Electronics
Libraries, Frameworks & Software Standards
1 1 (1.14%) HTML
Miscellaneous
1 7 (7.95%) Management Information System
2 4 (4.55%) Analytical Skills
3 1 (1.14%) DTV
3 1 (1.14%) E-Learning
3 1 (1.14%) Economics
3 1 (1.14%) Statistics
3 1 (1.14%) Computer Science
3 1 (1.14%) FMCG
Operating Systems
1 1 (1.14%) Windows
Processes & Methodologies
1 47 (53.41%) Service Delivery
2 45 (51.14%) ITIL
3 32 (36.36%) Service Management
4 14 (15.91%) Stakeholder Management
5 12 (13.64%) ITSM
6 10 (11.36%) E-Commerce
7 9 (10.23%) Project Management
7 9 (10.23%) Incident Management
7 9 (10.23%) Coaching
8 8 (9.09%) Agile Software Development
8 8 (9.09%) PRINCE2
8 8 (9.09%) Scrum
9 7 (7.95%) Change Management
10 6 (6.82%) Information Management
10 6 (6.82%) People Management
10 6 (6.82%) Mentoring
11 5 (5.68%) Business Development
11 5 (5.68%) Programme Management
12 4 (4.55%) Business Continuity
12 4 (4.55%) CRM
Qualifications
1 40 (45.45%) Security Cleared
2 29 (32.95%) SC Cleared
3 10 (11.36%) DV Cleared
4 7 (7.95%) ITIL Certification
5 5 (5.68%) Degree
6 4 (4.55%) ITIL Foundation Certificate
7 3 (3.41%) Six Sigma Black Belt
7 3 (3.41%) ISEB
8 2 (2.27%) ISEB Practitioner
8 2 (2.27%) BC Cleared
9 1 (1.14%) ISTQB
9 1 (1.14%) PRINCE2 Certification
9 1 (1.14%) APMP
Quality Assurance & Compliance
1 22 (25.00%) SLA
2 1 (1.14%) Sarbanes-Oxley
2 1 (1.14%) QA
2 1 (1.14%) ISO 9001
Systems Management
1 2 (2.27%) Tivoli
2 1 (1.14%) HP Quality Center
Vendors
1 2 (2.27%) HP
1 2 (2.27%) Remedy
1 2 (2.27%) ServiceNow
2 1 (1.14%) VMware
2 1 (1.14%) Capita
2 1 (1.14%) Citrix
2 1 (1.14%) Siemens
2 1 (1.14%) SAP
2 1 (1.14%) Microsoft