The table below looks at the statistics for the Service Manager role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Services Manager
Rank 103 107 91
Rank change year-on-year
+4 -16
Contract jobs requiring a Service Manager 39 38 12
As % of all contract IT jobs located in the South West 1.24% 1.27% 0.59%
As % of the Job Titles category 1.31% 1.36% 0.62%
Number of daily rates quoted 16 26 8
Average daily rate
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£423 £413 £325
Average daily rate % change year-on-year
+2.42% +26.92%
90% offered a daily rate of more than £333 £315 £193
10% offered a daily rate of more than £570 £550 £410
UK excluding London average daily rate £400 £378 £350
% change year-on-year
+5.96% +7.85%
Number of hourly rates quoted 0 4 0
Average hourly rate - £32.50 -
UK excluding London average hourly rate £30.52 £26.83 £130.00
% change year-on-year
+13.75% -79.36%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2968 2789 1925
As % of all contract IT jobs located in the South West 94.10% 92.87% 94.18%
Number of daily rates quoted 1900 1836 1148
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £229 £225 £200
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 197 172 131
Average hourly rate £19.03 £20.00 £17.43
Average hourly rate % change year-on-year
-4.85% +14.77%
90% offered a hourly rate of more than £12.50 £9.00 £11.00
10% offered a hourly rate of more than £43.57 £42.50 £42.50
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Service Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South West

Service Manager
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the South West region.

Service Manager Daily Rate Trend in the South West

Service Manager
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the South West region over the 3 months to 30 June 2015.

Service Manager Daily Rate Histogram in the South West

Service Manager
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the South West region.

Service Manager Hourly Rate Trend in the South West

Service Manager
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the South West region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +18 19 £423 -11.05% 2
Bristol -13 4 £413 -9.34% 3
Dorset - 4 £408 -
Somerset +1 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South West

For the 6 months to 30 June 2015, IT contractor jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 41 (51.90%) ITIL
1 41 (51.90%) Service Delivery
2 37 (46.84%) Service Management
3 30 (37.97%) Security Cleared
4 27 (34.18%) SC Cleared
5 23 (29.11%) SLA
6 13 (16.46%) Change Management
6 13 (16.46%) Incident Management
7 12 (15.19%) Coaching
8 11 (13.92%) Stakeholder Management
8 11 (13.92%) Finance
8 11 (13.92%) PRINCE2
9 10 (12.66%) ITSM
10 8 (10.13%) Project Management
10 8 (10.13%) ITIL Foundation Certificate
10 8 (10.13%) Mentoring
11 7 (8.86%) ITIL Certification
11 7 (8.86%) Agile Software Development
12 6 (7.59%) Six Sigma
12 6 (7.59%) Problem Management
13 5 (6.33%) Analytical Skills
14 4 (5.06%) Transition Management
14 4 (5.06%) Change Control
14 4 (5.06%) Six Sigma Black Belt
14 4 (5.06%) Time Management
14 4 (5.06%) Degree
14 4 (5.06%) Configuration Management
14 4 (5.06%) CRM
14 4 (5.06%) LAN
14 4 (5.06%) Programme Management

Service Manager
Top Related IT Skills in the South West by Category

For the 6 months to 30 June 2015, IT contractor jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.80%) SharePoint
Applications
1 2 (2.53%) MS Excel
2 1 (1.27%) MS Visio
2 1 (1.27%) MS PowerPoint
2 1 (1.27%) MS Project
2 1 (1.27%) MS Office
Business Applications
1 3 (3.80%) assyst
2 1 (1.27%) Dynamics CRM
2 1 (1.27%) SAP Oil and Gas
Communications & Networking
1 4 (5.06%) LAN
2 3 (3.80%) Wireless
3 2 (2.53%) WAN
4 1 (1.27%) Wi-Fi
4 1 (1.27%) Unified Communications
General
1 11 (13.92%) Finance
2 2 (2.53%) Manufacturing
2 2 (2.53%) Banking
2 2 (2.53%) Telecoms
3 1 (1.27%) Pharmaceutical
3 1 (1.27%) Electronics
3 1 (1.27%) Retail
3 1 (1.27%) Investment Banking
3 1 (1.27%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.27%) Doctrine
Miscellaneous
1 5 (6.33%) Analytical Skills
2 3 (3.80%) Management Information System
2 3 (3.80%) Statistics
3 2 (2.53%) Economics
3 2 (2.53%) Data Centre
4 1 (1.27%) DTV
4 1 (1.27%) Performance Metrics
4 1 (1.27%) Computer Science
4 1 (1.27%) FMCG
Operating Systems
1 2 (2.53%) Windows
2 1 (1.27%) Windows Server 2003
Processes & Methodologies
1 41 (51.90%) ITIL
1 41 (51.90%) Service Delivery
2 37 (46.84%) Service Management
3 13 (16.46%) Change Management
3 13 (16.46%) Incident Management
4 12 (15.19%) Coaching
5 11 (13.92%) Stakeholder Management
5 11 (13.92%) PRINCE2
6 10 (12.66%) ITSM
7 8 (10.13%) Project Management
7 8 (10.13%) Mentoring
8 7 (8.86%) Agile Software Development
9 6 (7.59%) Problem Management
9 6 (7.59%) Six Sigma
10 4 (5.06%) Configuration Management
10 4 (5.06%) CRM
10 4 (5.06%) Time Management
10 4 (5.06%) Programme Management
10 4 (5.06%) Transition Management
10 4 (5.06%) Change Control
Qualifications
1 30 (37.97%) Security Cleared
2 27 (34.18%) SC Cleared
3 8 (10.13%) ITIL Foundation Certificate
4 7 (8.86%) ITIL Certification
5 4 (5.06%) Degree
5 4 (5.06%) Six Sigma Black Belt
6 3 (3.80%) DV Cleared
7 2 (2.53%) ISEB
8 1 (1.27%) PRINCE2 Certification
8 1 (1.27%) PMP
8 1 (1.27%) PMI Certification
8 1 (1.27%) ISEB Practitioner
8 1 (1.27%) APMP
8 1 (1.27%) Six Sigma Green Belt
8 1 (1.27%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 23 (29.11%) SLA
2 1 (1.27%) QA
2 1 (1.27%) ISO 9001
Vendors
1 2 (2.53%) Microsoft
1 2 (2.53%) ServiceNow
2 1 (1.27%) SAP
2 1 (1.27%) HP
2 1 (1.27%) Citrix
2 1 (1.27%) Siemens
2 1 (1.27%) VMware
2 1 (1.27%) Capita
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Rate: £350 - £450 per day
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