The table below looks at the statistics for the Service Manager role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 92 96 125
Rank change year-on-year
+4 +29
Contract jobs requiring a Service Manager 50 13 6
As % of all contract IT jobs located in the South West 1.58% 0.58% 0.19%
As % of the Job Titles category 1.69% 0.63% 0.21%
Number of daily rates quoted 32 7 3
Average daily rate
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£400 £325 £275
Average daily rate % change year-on-year
+23.07% +18.18%
90% offered a daily rate of more than £350 £275 £255
10% offered a daily rate of more than £493 £375 £285
UK excluding London average daily rate £383 £350 £364
% change year-on-year
+9.28% -3.78%
Number of hourly rates quoted 3 0 0
Average hourly rate £32.50 - -
UK excluding London average hourly rate £27.00 £22.00 £23.50
% change year-on-year
+22.72% -6.38%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2964 2072 2911
As % of all contract IT jobs located in the South West 93.41% 92.83% 93.36%
Number of daily rates quoted 1912 1282 1706
Average daily rate £365 £350 £350
Average daily rate % change year-on-year
+4.14% -
90% offered a daily rate of more than £225 £215 £238
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 159 157 234
Average hourly rate £20.00 £16.00 £24.00
Average hourly rate % change year-on-year
+25.00% -33.33%
90% offered a hourly rate of more than £10.90 £11.00 £11.39
10% offered a hourly rate of more than £40.00 £40.25 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Service Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South West

Service Manager
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the South West region.

Service Manager Daily Rate Trend in the South West

Service Manager
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the South West region over the 3 months to 22 August 2014.

Service Manager Daily Rate Histogram in the South West

Service Manager
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the South West region.

Service Manager Hourly Rate Trend in the South West

Service Manager
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the South West region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +1 19 £375 +15.38% 1
Gloucestershire - 9 £400 -
Bristol -14 7 £425 +112.50% 8
Devon - 6 £400 -
Wiltshire -10 5 £493 +9.44% 2
Dorset - - - - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South West

For the 6 months to 22 August 2014, IT contractor jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 51 (62.20%) ITIL
2 36 (43.90%) Service Management
3 34 (41.46%) Security Cleared
4 27 (32.93%) Service Delivery
5 22 (26.83%) Project Management
5 22 (26.83%) PRINCE2
6 20 (24.39%) SC Cleared
7 18 (21.95%) SLA
8 17 (20.73%) ITSM
9 16 (19.51%) Change Management
10 15 (18.29%) PRINCE2 Practitioner
11 11 (13.41%) ITIL Foundation Certificate
12 9 (10.98%) Risk Management
12 9 (10.98%) ITIL V3
13 7 (8.54%) DV Cleared
13 7 (8.54%) assyst
13 7 (8.54%) ISEB Practitioner
13 7 (8.54%) Finance
13 7 (8.54%) ISEB
13 7 (8.54%) ITIL Certification
13 7 (8.54%) Windows
14 6 (7.32%) Telecoms
15 5 (6.10%) Statistics
15 5 (6.10%) Windows Server 2008
15 5 (6.10%) Windows 7
15 5 (6.10%) VMware Infrastructure
15 5 (6.10%) User Acceptance Testing
15 5 (6.10%) VMware
15 5 (6.10%) Back Office
15 5 (6.10%) SAN

Service Manager
Top Related IT Skills in the South West by Category

For the 6 months to 22 August 2014, IT contractor jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.22%) Exchange Server 2003
1 1 (1.22%) Exchange Server 2010
1 1 (1.22%) MS Exchange
Applications
1 2 (2.44%) MS Visio
1 2 (2.44%) MS Project
1 2 (2.44%) MS Office
2 1 (1.22%) MS PowerPoint
2 1 (1.22%) Spreadsheet
Business Applications
1 7 (8.54%) assyst
2 2 (2.44%) Summit
Communications & Networking
1 5 (6.10%) SAN
2 2 (2.44%) Firewall
3 1 (1.22%) LAN
3 1 (1.22%) VoIP
3 1 (1.22%) WAN
3 1 (1.22%) Wi-Fi
Database & Business Intelligence
1 1 (1.22%) MongoDB
1 1 (1.22%) SQL Server
1 1 (1.22%) MySQL
1 1 (1.22%) Oracle Database
Development Applications
1 1 (1.22%) Oracle APEX
General
1 7 (8.54%) Finance
2 6 (7.32%) Telecoms
3 5 (6.10%) Back Office
4 4 (4.88%) Front Office
5 1 (1.22%) Military
5 1 (1.22%) Automotive
Libraries, Frameworks & Software Standards
1 1 (1.22%) Drools
Miscellaneous
1 5 (6.10%) Statistics
2 4 (4.88%) Management Information System
3 2 (2.44%) Open Source
4 1 (1.22%) CMDB
4 1 (1.22%) Video Conferencing
4 1 (1.22%) NHS
Operating Systems
1 7 (8.54%) Windows
2 5 (6.10%) Windows Server 2008
2 5 (6.10%) Windows 7
2 5 (6.10%) Windows Server 2003
3 1 (1.22%) UNIX
3 1 (1.22%) Linux
Processes & Methodologies
1 51 (62.20%) ITIL
2 36 (43.90%) Service Management
3 27 (32.93%) Service Delivery
4 22 (26.83%) Project Management
4 22 (26.83%) PRINCE2
5 17 (20.73%) ITSM
6 16 (19.51%) Change Management
7 9 (10.98%) Risk Management
7 9 (10.98%) ITIL V3
8 5 (6.10%) User Acceptance Testing
8 5 (6.10%) Process Management
8 5 (6.10%) DevOps
9 4 (4.88%) Stakeholder Management
9 4 (4.88%) Scrum
9 4 (4.88%) Capacity Planning
9 4 (4.88%) Business Development
9 4 (4.88%) Risk Analysis
9 4 (4.88%) Incident Management
10 3 (3.66%) Continuous Improvement
10 3 (3.66%) Process Improvement
Programming Languages
1 1 (1.22%) Ruby
1 1 (1.22%) C++
1 1 (1.22%) Java
1 1 (1.22%) Perl
1 1 (1.22%) Python
1 1 (1.22%) Shell Script
Qualifications
1 34 (41.46%) Security Cleared
2 20 (24.39%) SC Cleared
3 15 (18.29%) PRINCE2 Practitioner
4 11 (13.41%) ITIL Foundation Certificate
5 7 (8.54%) DV Cleared
5 7 (8.54%) ISEB Practitioner
5 7 (8.54%) ISEB
5 7 (8.54%) ITIL Certification
6 4 (4.88%) MCP
6 4 (4.88%) Microsoft Certification
7 1 (1.22%) MCITP
7 1 (1.22%) MCSE
7 1 (1.22%) PMP
7 1 (1.22%) PMI Certification
Quality Assurance & Compliance
1 18 (21.95%) SLA
2 2 (2.44%) ISO 14001
2 2 (2.44%) ISO 9001
3 1 (1.22%) QA
3 1 (1.22%) COBIT
3 1 (1.22%) BS15000
System Software
1 5 (6.10%) VMware Infrastructure
2 4 (4.88%) Active Directory
3 1 (1.22%) Microsoft Virtual Server
Vendors
1 5 (6.10%) VMware
2 4 (4.88%) Microsoft
3 3 (3.66%) Juniper
3 3 (3.66%) Cisco
3 3 (3.66%) McAfee
4 2 (2.44%) HP
4 2 (2.44%) Oracle
4 2 (2.44%) F5
5 1 (1.22%) Citrix
5 1 (1.22%) BT
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